www.pendo.io Open in urlscan Pro
141.193.213.21  Public Scan

Form analysis
2 forms found in the DOM

<form class="flex items-center justify-center relative bottom-[-42px] z-10" __bizdiag="810197024" __biza="WJ__">
  <fieldset class="bg-white inline-flex rounded-100 space-x-1.5 p-3 shadow-md border-solid  border-2 border-purpleDark-0">
    <div class="relative ">
      <input class="peer absolute opacity-0 js-tab" data-tab="tab-scroll-block-features-customers" id="scroll-block-features-customers" name="scroll-block-features" type="radio" checked="checked">
      <label
        class="transition-all select-none font-sora font-bold rounded-100 text-center uppercase inline-flex justify-center items-center outline-none cursor-pointer text-gray-4 bg-white p-4 text-15 peer-checked:bg-purple-3 peer-checked:text-white hover:bg-gray-2"
        for="scroll-block-features-customers"> For your customers </label>
    </div>
    <div class="relative ">
      <input class="peer absolute opacity-0 js-tab" data-tab="tab-scroll-block-features-employees" id="scroll-block-features-employees" name="scroll-block-features" type="radio">
      <label
        class="transition-all select-none font-sora font-bold rounded-100 text-center uppercase inline-flex justify-center items-center outline-none cursor-pointer text-gray-4 bg-white p-4 text-15 peer-checked:bg-blue-3 peer-checked:text-white hover:bg-gray-2"
        for="scroll-block-features-employees"> For your employees </label>
    </div>
  </fieldset>
</form>

<form class="bg-purpleDark-3" __bizdiag="-743146878" __biza="WJ__">
  <select class="bg-purpleDark-3 mt-1 SL_swap" id="langSwitch" onchange="langswitch()">
    <option class="border-none"> English </option>
    <option class=""> 日本語 </option>
    <option class=""> Français </option>
    <option class=""> Deutsch </option>
  </select>
</form>

Text Content

___

 * Products
   
   Product Experience Platform
    * 
      Analytics Understand what users do
    * 
      Mobile Deliver incredible mobile experiences
    * 
      In-app Guides Communicate with users in-app
    * 
      SaaS Portfolio Insights Optimize the use of your software
    * 
      Feedback Know what your users want
    * 
      Integrations Extend Pendo with your favorite apps
    * 
      Roadmaps Align all your product stakeholders
    * 
      Services & support Ensure your goals become reality
   
   What can pendo do for you
   
   
   Start improving
   
   
   SOFTWARE EXPERIENCES FOR YOUR CUSTOMERS
   
   
   
   Start optimizing
   
   
   THE DIGITAL WORKPLACE FOR YOUR EMPLOYEES

 * Use Cases
   
   
   For your customers
    * User onboarding
    * In-app support
    * Product-led growth
    * User experience
    * Product planning
    * Revenue growth
   
   
   For your employees
    * SaaS portfolio management
    * Employee experience
    * Governance & compliance
    * Employee productivity
    * In-app support
    * Change management
   
   HEAR FROM OUR CUSTOMERS
   
   Let our users tell you all of the ways they use Pendo at their organizations.
   Hear their stories
   
 * Customers
   
   Welcome to our community
    * Pendo Neighborhood
    * Pendo Academy
    * Customer events
   
   CUSTOMER STORIES
   
   Learn how Pendo has helped companies big and small transform their business
   and bring value to their users.
   Read case studies
   
   
   HOW I PENDO
   
   Real people. Real stories. Hear our users talk about how Pendo helps them
   succeed in the work they do every day.
   Hear their stories
   
 * Resources
   
   See what pendo can do
    * Demo center
    * Webinars
    * Self-guided tours
   
   Education
    * Pendo blog
    * E-books & research
    * Product-led Hub
    * Certification courses
   
   Tools & Help
    * Services & support
    * Help center
    * Developers
    * Glossary
   
   MIND THE PRODUCT
   
   Connect with the world’s largest community of passionate product people,
   brought to you by Pendo.
   Visit the community
   
 * Company
   
   Learn more about us
    * Our story
    * Partner program
    * Careers
    * Mind the Product
    * News
    * Events
   
   WORK WITH US
   
   Love making great products better? We’re always on the lookout for brilliant
   folk to join our team.
   Find your next job
   
   
   WHY PENDO
   
   Learn more about what makes our offering stand out and why leading companies
   choose Pendo.
   See how we’re different
   
 * Pricing

 * Log In

Get Started



SCHEDULE A DEMO





TOUR THE PRODUCT





TRY PENDO NOW




Pendo Analytics


UNDERSTAND HOW USERS ENGAGE WITH YOUR PRODUCTS

Identify invisible friction, accelerate adoption, and improve software
experiences with analytics.
Take me on a tour
Go from guessing to knowing

GET GOING, FAST

Start collecting app and user data with little to no engineering effort.

START YESTERDAY

Learn from the past with retroactive analytics.

ACT ON INSIGHTS

Make better, data-informed decisions that improve product adoption.
For your customers
For your employees


GET CLOSER TO YOUR CUSTOMERS WITH PRODUCT ANALYTICS





Evaluate product usage
Know how your software is really used—and which features deliver the most value.

Visualize user paths
See where users get stuck or drop off so you can improve the journey for
everyone.

Uncover how your users feel
Connect the dots between your users’ product experience, sentiment, and
satisfaction.

Integrate your data
Combine insights from Pendo, your CRM, and 3rd party integrations so you can
leverage product usage data across your company.

 * Pendo has been a huge win for us in this time when every dollar counts and
   efficiency is super important. It’s made collaboration more grounded in
   tangible objectives and results, and it provides metrics that define what
   ‘better’ really means. Gustaf Jungnelius, Senior Manager of Product
   Operations and Performance
 * We equate Pendo’ing with driving business decisions. We no longer have to
   rely on gut instinct, and we can use Pendo data to answer a lot of key
   questions about our users. Chad Parker, Manager of Product Ownership
 * Pendo is our platform for measuring, end-to-end, feature and service adoption
   and helping bolster each of those numbers with in-app guides or retargeting
   tactics. Tom Witczak, Director of Digital Experience




GET CLOSER TO YOUR EMPLOYEES WITH PROCESS ANALYTICS





Make decisions with metrics
Baseline process adoption, workflow productivity, and app use—then drive rapid
improvements.

Spot trends across apps
Identify inefficiencies as employees navigate within and across apps to complete
workflows.

Analyze usage by segment
Uncover actionable insights based on how specific employees or groups use
business-critical apps.

Gather actionable feedback
Gather suggestions for improving processes and workflows in the tools employees
use every day.

 * Pendo Adopt gives us insight into how employees are using the tools we
   provide, and allows us to create in-app training that is digestible and
   scalable. Well-trained employees are more engaged employees. Nick
   Pendergrast, Senior Manager of Content and Training




WANT TO SEE FOR YOURSELF?

Schedule a custom demo and have an expert show you how Pendo works.
Book my demo

Not ready to talk to sales? Explore the product on your own with a self-guided
tour.
Explore Pendo Analytics


FREQUENTLY ASKED QUESTIONS

What is Pendo Product Analytics?

Pendo Analytics is a product analytics tool that helps you gain powerful product
data and insights into how users move through your web and mobile applications.
Easy to learn and use, with no specialized skills required, Pendo’s product
analytics capabilities help you answer your most important product questions.

What is Pendo Process Analytics?

Pendo Process Analytics help you gain powerful application and behavioral data
to make your business operations more effective. Easy to learn and use, with no
specialized skills required, Pendo’s process analytics capabilities help you ask
and answer your most important business effectiveness, transformation and
compliance questions.”

How do I install Pendo Product Analytics?

Installing Pendo is both easy and fast. You’ll need to install “the snippet,” a
short JavaScript function that retrieves and loads the Pendo agent code
(pendo.js), so that you can begin tracking usage, collecting feedback, and
delivering messages and guides. Check out our developer’s guide to installing
the Pendo snippet.

How do I install Pendo Process Analytics for Adopt?

If you’re using Adopt, you’ll need to work with your IT team to deploy the Pendo
Launcher browser extension to your employees. Learn more about setting up Pendo
Analytics for Adopt here. Once you do that, it’s simple to add any web-based
application—whether you built or bought it—to your Pendo Adopt Portfolio View.
In addition, with our Okta Connector, you can bring in metadata that will
enhance the behavioral data being collected, enabling you to start gathering
real operational insights.

How do Pendo Analytics and Pendo In-app Guides work together?

Pendo is an end-to-end product experience platform that helps product teams
build better software—across web and mobile. The platform consists of product
and process analytics to understand how users or employees behave and feel,
in-app guides to deliver messages or announcements that influence how users move
through your app, feedback to keep a pulse on user sentiment and requests, and
roadmapping to plan and prioritize your product initiatives.

The Pendo platform works best when all of these tools are used together. For
example, the power of having both analytics and in-app guides means you can:

 * Create a segment of users or employees who have low product usage or adoption
   and send in-app messages to guide them to greater usage 
 * Deliver guides—and analyze their performance—to understand how to create
   better in-app guidance that impacts behavior (e.g. through more interactive
   content with video, better copy, etc.) or accelerates productivity 

To learn more about how you can use product or process analytics and in-app
guides together, read these posts on 5 ways to make your in-app onboarding more
data-driven and 3 elements of a successful product or feature launch.

How do I use Pendo’s product analytics?

Pendo Analytics includes several key functions:

 * Data Explorer: A powerful and easy product analytics tool that helps you
   access, explore, and analyze product data and unlock deep insights
 * Paths and Funnels: Reveal how users move across multiple applications in web
   and mobile to discover moments of delight and friction
 * Retention: Understand and measure the growth of your products by analyzing
   how often first-time users return to your product
 * Product Engagement Score (PES): A single, quantitative metric that measures
   overall product engagement by combining three components—Adoption,
   Stickiness, and Growth

To get an idea of the types of insights Pendo can help you uncover, here are 10
questions you can answer with Pendo data.

Pendo vs. Google Analytics: What’s the difference?

Google Analytics is designed around analyzing public-facing marketing and
transactional websites. Pendo is focused on the behavior of users within
applications and combines behavioral analytics with user feedback and
personalized in-app messaging. As a result, both solutions often coexist in a
single business.

What kind of business KPIs can I improve using Pendo’s process analytics
capabilities?

Leveraging key analytics functionality in Pendo Adopt, such as Paths and
Workflows, Portfolio View, and License Utilization, you can measure and improve
on a number of KPIs for your organization. Learn all about the 10 KPIs we
recommend tracking to accelerate your digital adoption efforts, drive
operational efficiency, and help you mature your digital workplace.

ACT ON YOUR DATA WITH OTHER PENDO PRODUCTS

Meet the Pendo platform


EXTEND PENDO WITH INTEGRATIONS INTO YOUR FAVORITE TOOLS

See the full list here



SEE FOR YOURSELF

Get going with Pendo and see what we can do for your organization.
Schedule my demo


SOLUTIONS FOR EVERY SIZE

Customized, straightforward plans means you’ll find the perfect Pendo for you.
See pricing


TRY FOR FREE

Install our free version of Pendo with no strings attached.
Get set up today


Let's build great products together.

Try Pendo Free

PRODUCTS

 * Analytics
 * In-app guides
 * Feedback
 * Roadmapping
 * Mobile
 * SaaS portfolio insights

LEARN MORE

 * Why Pendo
 * Demo Center
 * Tour the product
 * How I Pendo
 * Customer stories
 * Pendo Neighborhood

RESOURCES

 * Mind the Product
 * Product-led Hub
 * Pendo blog
 * Resource Library
 * Customer support calculator
 * Customer retention calculator

COMPANY

 * About
 * Careers
 * News
 * Pendomonium
 * Events

SOLUTIONS

 * Pendo for Financial Services
 * Pendo for EdTech & Digital Learning
 * Pendo for Healthcare
 * Pendo for the Public Sector
 * Pendo for Nonprofits

SUPPORT

 * Services & support
 * Help center
 * Security & Privacy
 * Web accessibility
 * What's New in Pendo

GLOSSARY

 * User onboarding
 * Customer retention
 * Customer feedback
 * In-app messaging
 * NPS (Net Promoter Score)
 * Product analytics
 * Product experience
 * Product roadmap
 * Voice of the customer

English 日本語 Français Deutsch
Legal Privacy Policy Manage Preferences 877.320.8484


© 2023 Pendo.io, Inc. All rights reserved.
Pendo trademarks, product names, logos and other marks and designs are
trademarks of Pendo.io, Inc. or its subsidiaries and may not be used without
permission.





We use cookies to optimise site functionality and give you the best possible
experience.

Manage Preferences Accept All Cookies