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Contact Support Team
 1. ProctorU
 2. Test-Taker Library
 3. Archived




ARTICLES IN THIS SECTION

 * Online Proctoring: Test-Taker Resource Center
 * How to Access Various Support Methods
 * Technical Issue Troubleshooting
 * How to select a language in the ProctorU Platform
 * How To Accept An Exam Invitation
 * How do I schedule a Single User Exam?
 * Firefox Extension: Troubleshooting
 * What is allowed in the exam room for my in person proctored session?
 * What is not allowed in the exam room for my in person proctored session?
 * What should I bring on test day for my in person proctoring session?

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WHICH BROWSERS ARE SUPPORTED?


CHROME AND FIREFOX ARE THE ONLY SUPPORTED BROWSERS IF YOU ARE USING THE
EXTENSION WORKFLOW. GUARDIAN IS THE MEAZURE LEARNING BROWSER NEEDED IF YOUR
TESTING ORGANIZATION HAS CHANGED TO THAT WORKFLOW. 


HOW TO KNOW IF I AM A GUARDIAN TEST-TAKER? 

Ensure that your browser is up to date and you have the ProctorU extension
installed. Follow the steps below to download your preferred browser and
extension, and how to make sure you're running the latest version. 


CHROME

 * Download Chrome
 * Download the ProctorU Chrome Extension


HOW TO UPDATE CHROME

 1. In the the top right, click More 
 2. Click Help
 3. Click About Google Chrome
 4. If out of date, Chrome will automatically begin updating and will require
    that the browser is restarted to take effect. 



 


FIREFOX

 * Download Firefox
 * Download the ProctorU Firefox Extension


 HOW TO UPDATE FIREFOX 

 1. At the top right, click Open Menu 
 2. Click Help
 3. Open About Firefox
 4. If out of date, Firefox will automatically begin updating and will require
    that the browser is restarted to take effect. 



  


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