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Submitted URL: https://support.billiongraves.com/
Effective URL: https://support.billiongraves.com/support/home
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://support.billiongraves.com/support/home
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 1 forms found in the DOM
/support/search
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<button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
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<span class="hide-in-mobile"> Search </span>
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</form>Text Content
HELPDESK Login How can we help you today? Enter your search term here... Search CONTACT US Contact Us 4 * How to contact us... * Contact Us- BillionGraves Plus Member * Contact Us- Free Users * When are the tickets responded to? ANNOUNCEMENTS Announcements Volunteers 4 * Changes to the website * 2nd Pass Transcribers * Blank Military Headstones * Please don't overuse the red flag! VOLUNTEER First and Second Pass Transcriptions- How To's 17 * Transcription Guide- First Pass * Transcription Guide - Second Pass * How Do I Transcribe A Prefix? * How Do I Transcribe A Given Name? * How Do I Transcribe A Family Name? See all 17 articles Transcription Questions 19 * How Do I Transcribe Headstone Images? * How can I rate an image while transcribing? * Transcribe Photos Taken Yourself, With the App- Manual Method * Can I Add Records Using A Spreadsheet? * How Do I Delete A Transcription or Image? See all 19 articles Photograph 13 * Can I use the BillionGraves app on my device? * How do I get started taking photos? * Can I use any camera to upload headstone photos? * How do I know where to start taking photos? * How do I find photo requests in my area? See all 13 articles Website 2 * How can I add more information to a GPS generated record? * I prefer privacy. How can I get my records off your website? Cemetery 10 * How do I add a new cemetery using the BillionGraves website? * How do I add a new cemetery using the BillionGraves app?-Android * How do I add a new cemetery on the BillionGraves App?-iPhone * How do I add a cemetery boundary? * How do I correct the name of a cemetery? See all 10 articles Service Projects 6 * Plan a Group Cemetery Documentation Event * Tips for Photographing Gravestones Alone or with Your Family * How can I get credit for community service hours? * I've seen your projects on JustServe.org. How can I get involved? * Help Translate the BillionGraves Website and App See all 6 articles RESEARCH Search/Person 2 * How do I search for a grave? * What are search filters? How can they help? Search/Cemetery 3 * How do I search for cemeteries? * What do the color of the cemetery icons mean? * How do I zoom a map in or out? Record or Life Information Page 3 * What is a Life Information Page? * Can I move GPS pins? * How do I edit a record? Cemetery Page 7 * We have cemeteries nearby that already have been documented on Find A Grave. Why should we duplicate the work on BillionGraves? * How do I edit cemetery information? * Where can I see the photos that have been taken in a particular cemetery? * What are Cemetery Contributors? * What is the nearby cemeteries column? See all 7 articles BillionGraves Tree 1 * How do I log in to BillionGraves tree? Supporting Records 11 * What is a supporting record? * What are Supporting Records? What is the difference between primary and supporting? * How do I add a supporting record? * Are there different types of supporting records? * How do I add headstone photos taken outside of the app? See all 11 articles DASHBOARD- PROFILE, REGISTRATION AND MORE Profile 17 * How do I update my profile? * How do I update my profile picture? * How do I update my contact information? * How do I update my biographical profile? * How do I update my fluent languages? See all 17 articles Registration 9 * How do I create a BillionGraves account? * Why do I need a BillionGraves account? * How much does it cost to create a BillionGraves account? * Can I transfer my free account to someone else? * What if my account registration fails? See all 9 articles BG PLUS- PAID ACCOUNTS BG Plus Features 8 * What is BillionGraves Plus? * How do I use Nearby Graves? (One of our BEST BG+ Features) * How do I use Family Plots? (Another Fantastic Feature) * How do I view a BillionGraves Plus feature full screen? * How do I use Global Family? See all 8 articles BG Plus Subscription 8 * How do I purchase BillionGraves Plus? * What is the BillionGraves Plus refund policy? * Where is my BillionGraves Plus subscription information? * What’s the difference between BillionGraves and BillionGraves Plus? * How do I update my payment information? See all 8 articles HOW TO'S Videos 2 * What is BillionGraves? * Estos son excelentes recursos de capacitación de nuestros usuarios de habla hispana. Tutorials 8 * How do I upload photos from the app to the website? * How does BillionGraves work? * How do I send a message to a volunteer to thank them for a record? * How can I find a headstone in a cemetery photographed by BillionGraves? * How do I link BillionGraves Records to FamilySearch? (From Beginner to Serious Researcher.) See all 8 articles TROUBLESHOOTING Devices 14 * How do I report a BillionGraves app bug? * Forgot your password? * What if my BillionGraves app photos aren’t uploading? * What if the BillionGraves app crashes? * What devices work with the BillionGraves app? See all 14 articles Transcription 6 * How do I fix a bad transcription? * What if transcription edits fail to save? * In transcription, what if I come across a strange, poor or blurry photo? * Please Do Not TRANSCRIBE languages you are not prepared for! Do not transcribe dates only! * Common Transcription Mistakes-Article by user OBA See all 6 articles Website 6 * How do I report a website bug? * What if the BillionGraves website switches languages? * The cemetery pins seem to be in the wrong cemetery? How can this be fixed? * How do I set a language? * How can I fix a record displaying correctly with GPS, but in the wrong cemetery? (Simple- for less than 10 images.) See all 6 articles Support * Help Desk * My Tickets * Get Started Videos * Community BillionGraves * About Us * BillionGraves Plus * People Search * Cemetery Search Get Involved * Service / Eagle Projects * Transcribe * Download the app * Take Pictures Terms of Use / Privacy Policy © 2018 by BillionGraves Holdings, Inc. All rights reserved.