URL: https://www.app.jvhelpdesk.com/
Submission: On December 08 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 13 HTTP transactions. The main IP is 143.198.195.182, located in Singapore, Singapore and belongs to DIGITALOCEAN-ASN, US. The main domain is www.app.jvhelpdesk.com.
TLS certificate: Issued by R3 on October 14th 2021. Valid for: 3 months.
This is the only time www.app.jvhelpdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
13 143.198.195.182 14061 (DIGITALOC...)
13 1
Apex Domain
Subdomains
Transfer
13 jvhelpdesk.com
www.app.jvhelpdesk.com
app.jvhelpdesk.com
406 KB
13 1
Domain Requested by
10 www.app.jvhelpdesk.com www.app.jvhelpdesk.com
3 app.jvhelpdesk.com www.app.jvhelpdesk.com
app.jvhelpdesk.com
13 2

This site contains links to these domains. Also see Links.

Domain
app.jvhelpdesk.com
www.liveagent.com
Subject Issuer Validity Valid
app.jvhelpdesk.com
R3
2021-10-14 -
2022-01-12
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.app.jvhelpdesk.com/
Frame ID: 7E093BA694958C29BB6A2C0C6832EE42
Requests: 13 HTTP requests in this frame

Screenshot

Page Title

Welcome to our Support Portal

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

2
Subdomains

1
IPs

1
Countries

406 kB
Transfer

781 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

13 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.app.jvhelpdesk.com/
9 KB
4 KB
Document
General
Full URL
https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
5cd1e82d48144e08f3d8fe7f545ce8e7c08016ec62bad49625437e098176e9cf
Security Headers
Name Value
Content-Security-Policy default-src *.qualityunit.com *.google.com *.googletagmanager.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; script-src *.fbcdn.net *.facebook.com *.twimg.com *.twitter.com *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; frame-src *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; connect-src *.fbcdn.net *.facebook.com *.twimg.com *.twitter.com *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval' wss:; style-src *.qualityunit.com 'self' 'unsafe-inline' 'unsafe-eval'; img-src * data:; font-src 'self' data:;
Strict-Transport-Security max-age=10886400; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

server
nginx
date
Wed, 08 Dec 2021 10:45:01 GMT
content-type
text/html; charset=UTF-8
content-length
3323
x-xss-protection
1; mode=block
x-frame-options
DENY
content-security-policy
default-src *.qualityunit.com *.google.com *.googletagmanager.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; script-src *.fbcdn.net *.facebook.com *.twimg.com *.twitter.com *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; frame-src *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; connect-src *.fbcdn.net *.facebook.com *.twimg.com *.twitter.com *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval' wss:; style-src *.qualityunit.com 'self' 'unsafe-inline' 'unsafe-eval'; img-src * data:; font-src 'self' data:;
strict-transport-security
max-age=10886400; includeSubDomains
cache-control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
pragma
no-cache
expires
26 Jun 1997 05:00:00 GMT
vary
Accept-Encoding
content-encoding
gzip
x-content-type-options
nosniff
age
0
x-cache
MISS
accept-ranges
bytes
kb.css
www.app.jvhelpdesk.com/themes/kb/montana/
299 KB
65 KB
Stylesheet
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/kb.css?v=5.23.20.8
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
3d5f21b1f257bf0aa1034cbfea1e734b7c11d8ba56ac013aa27729f326e3ef70

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:01 GMT
content-encoding
gzip
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
W/"610d9f84-4aaf9"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=2592000
index.php
www.app.jvhelpdesk.com/
9 KB
2 KB
Stylesheet
General
Full URL
https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
ff04f30882560ce5bb19dcfade64735098c754d02e6edb9264aa0e00b790328b
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

pragma
date
Wed, 08 Dec 2021 10:45:01 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 08 Dec 2021 10:45:01 GMT
server
nginx
age
0
vary
Accept-Encoding
x-cache
MISS
content-type
text/css;charset=UTF-8
cache-control
max-age=3600, public
accept-ranges
bytes
content-length
2040
expires
Wed, 08 Dec 2021 11:45:01 GMT
jquery.min.js
www.app.jvhelpdesk.com/themes/kb/montana/js/
85 KB
30 KB
Script
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/js/jquery.min.js?v=5.23.20.8
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
87083882cc6015984eb0411a99d3981817f5dc5c90ba24f0940420c5548d82de

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:01 GMT
content-encoding
gzip
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
W/"610d9f84-15283"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=2592000
bootstrap.min.js
www.app.jvhelpdesk.com/themes/kb/montana/js/
36 KB
10 KB
Script
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/js/bootstrap.min.js?v=5.23.20.8
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
53964478a7c634e8dad34ecc303dd8048d00dce4993906de1bacf67f663486ef

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:01 GMT
content-encoding
gzip
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
W/"610d9f84-90b5"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=2592000
fixedmenu.js
www.app.jvhelpdesk.com/themes/kb/montana/js/
611 B
392 B
Script
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/js/fixedmenu.js?v=5.23.20.8
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
b17ac38b63055a203a7c61c39c17c6a77cce9cd01ffe4962fa21cf6e60c98a0a

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:01 GMT
content-encoding
gzip
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
W/"610d9f84-263"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=2592000
track.js
app.jvhelpdesk.com/scripts/
60 KB
14 KB
Script
General
Full URL
https://app.jvhelpdesk.com/scripts/track.js
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
3990d6102a6f10b31f7818b046ac5f978c842c3679fd29ff29fbdfff255b52a2

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:02 GMT
content-encoding
gzip
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
W/"610d9f84-f0b1"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=2592000
body-bg-light.png
www.app.jvhelpdesk.com/themes/kb/montana/img/
935 B
1 KB
Image
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/img/body-bg-light.png
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
05f72f54a42d54538f4a355d8e0a48f84ad254036c1735cc4a190890a7ee6a6e

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:02 GMT
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
"610d9f84-3a7"
content-type
image/png
cache-control
public, max-age=2592000
accept-ranges
bytes
content-length
935
default_logo.svg
app.jvhelpdesk.com/themes/kb/montana/img/
3 KB
2 KB
Image
General
Full URL
https://app.jvhelpdesk.com/themes/kb/montana/img/default_logo.svg
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
b447c3707f612921c32a78981b633aa1a00f8c4fac473313cd9da0936d2d3e64

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.app.jvhelpdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:02 GMT
content-encoding
gzip
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
W/"610d9f84-dd7"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=2592000
bootstrap-bg-08.jpg
www.app.jvhelpdesk.com/themes/kb/montana/img/
252 KB
253 KB
Image
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/img/bootstrap-bg-08.jpg
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
0d159e5872e406ce6680dcdd433d7d0d55bc3293161e668c32d998b5cf0d1995

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:02 GMT
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
"610d9f84-3f113"
content-type
image/jpeg
cache-control
public, max-age=2592000
accept-ranges
bytes
content-length
258323
footer-noise.png
www.app.jvhelpdesk.com/themes/kb/montana/img/
7 KB
7 KB
Image
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/img/footer-noise.png
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
3bde3026c0ef3cc110cfd38934e022e452d4e0508e697cb365b4394d7e136a0b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:02 GMT
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
"610d9f84-1ce8"
content-type
image/png
cache-control
public, max-age=2592000
accept-ranges
bytes
content-length
7400
glyphicons-halflings-regular.woff2
www.app.jvhelpdesk.com/themes/kb/montana/fonts/
18 KB
18 KB
Font
General
Full URL
https://www.app.jvhelpdesk.com/themes/kb/montana/fonts/glyphicons-halflings-regular.woff2
Requested by
Host: www.app.jvhelpdesk.com
URL: https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
fe185d11a49676890d47bb783312a0cda5a44c4039214094e7957b4c040ef11c

Request headers

Referer
https://www.app.jvhelpdesk.com/index.php?type=css&v=5.23.20.8&c=1628430006&kbid=kb_defa
Origin
https://www.app.jvhelpdesk.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

date
Wed, 08 Dec 2021 10:45:02 GMT
last-modified
Fri, 06 Aug 2021 20:45:56 GMT
server
nginx
etag
"610d9f84-466c"
content-type
application/font-woff2
cache-control
public, max-age=2592000
accept-ranges
bytes
content-length
18028
track_visit.php
app.jvhelpdesk.com/scripts/
182 B
454 B
Script
General
Full URL
https://app.jvhelpdesk.com/scripts/track_visit.php?t=Y&C=Track&B=4t5eu2v16f1yuiwkobnpqojbxukbn&S=fjq7ke6asyntgq8puygoodgxzqkym&pt=Welcome%20to%20our%20Support%20Portal&url=__S__www.app.jvhelpdesk.com%2F&ref=&sr=1600x1200&ud=%7B%7D&vn=Y&ci=&jstk=Y
Requested by
Host: app.jvhelpdesk.com
URL: https://app.jvhelpdesk.com/scripts/track.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
143.198.195.182 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
563149.cloudwaysapps.com
Software
nginx /
Resource Hash
5abb457e385845f764c138735b26504b5c759a4b6653d0c2593e1db39a16a2d5
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 08 Dec 2021 10:45:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 08 Dec 2021 10:45:02 GMT
server
nginx
age
0
vary
Accept-Encoding
x-cache
MISS
content-type
application/x-javascript
cache-control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
accept-ranges
bytes
content-length
144
expires
Mon, 26 Jul 1997 05:00:00 GMT

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect function| reportError boolean| originAgentCluster object| scheduler function| $ function| jQuery object| LiveAgentTrackerXD function| LiveAgent function| LiveAgentTracker

4 Cookies

Domain/Path Name / Value
www.app.jvhelpdesk.com/ Name: visitor_la_sid
Value: ehtnm82bb7hq7oi36v886izug0755x7y
www.app.jvhelpdesk.com/ Name: LaVisitorNew
Value: Y
.jvhelpdesk.com/ Name: LaVisitorId_YXBwLmp2aGVscGRlc2suY29tLw
Value: 4t5eu2v16f1yuiwkobnpqojbxukbn
www.app.jvhelpdesk.com/ Name: LaSID
Value: fjq7ke6asyntgq8puygoodgxzqkym

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src *.qualityunit.com *.google.com *.googletagmanager.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; script-src *.fbcdn.net *.facebook.com *.twimg.com *.twitter.com *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; frame-src *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval'; connect-src *.fbcdn.net *.facebook.com *.twimg.com *.twitter.com *.qualityunit.com *.stripe.com app.jvhelpdesk.com 'self' 'unsafe-inline' 'unsafe-eval' wss:; style-src *.qualityunit.com 'self' 'unsafe-inline' 'unsafe-eval'; img-src * data:; font-src 'self' data:;
Strict-Transport-Security max-age=10886400; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block