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undefined NaN, NaNNaN:NaN PM undefinedLast Updated 13 days ago

TECHNOLOGY


EU QUESTIONS MICROSOFT RIVALS OVER TEAMS INTEGRATION IN OFFICE

By Foo Yun Chee
 * 
 * 
 * 
 * 
 * 

2 minute read
1/2

Microsoft Teams app is seen on the smartphone placed on the keyboard in this
illustration taken, July 26, 2021. REUTERS/Dado Ruvic/Illustration/File Photo

Read More


BRUSSELS, Oct 8 (Reuters) - EU antitrust regulators are following up on a
complaint by Slack Technologies by asking Microsoft's (MSFT.O) rivals if its
Teams app integrated with its Office product gives it greater clout, in a sign
that they could open an investigation.

In a questionnaire sent to rivals and seen by Reuters, the European Commission
is focusing on the period 2016 to 2021. Microsoft introduced Teams in early 2017
to compete with Slack and others in the fast-growing workplace collaboration
market.

Slack, bought by business software maker Salesforce.com (CRM.N) in July, took
its grievance over Microsoft's Teams software to the Commission last year.

Microsoft, which has been handed 2.2 billion euros ($2.6 billion) in EU fines
for cases involving so-called tying and other practices in previous decade,
declined to comment.



Slack alleged that tying or bundling Teams with Office was illegal and urged the
EU competition agency to separate the two.

It said Microsoft pre-installs the workplace chat, it was difficult to
un-install and that the U.S. company refused to provide information which would
allow rival products to work with Teams and Office.

This has prompted the Commission to ask if bundled products give companies
access to data that may increase their market power in both markets and at the
same time make it harder for rivals, in particular those with only product, to
compete.

It has also asked about barriers to entry or expansion in the workplace apps
market, switching costs for customers and the importance of user data
protection.



Rivals were asked for a list of customers who have switched to Microsoft Teams
or its bundled Office, the percentage of revenue they had lost as a result, as
well as the impact of the integrated products on their investments in innovation
and the quality and price of their products.

The questionnaire asked if the COVID-19 had boosted demand for workplace apps
and how this will evolve post-pandemic.

Other companies which provide workplace apps include Zoom Video Communications
(ZM.O), Alphabet's Google, Facebook (FB.O) and Cisco (CSCO.O).

($1 = 0.8641 euros)

Reporting by Foo Yun Chee; Editing by Alexander Smith

Our Standards: The Thomson Reuters Trust Principles.

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