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 * What We Do
    * Full Suite
    * Member Engagement
    * Smart Rewards & Incentives
    * Member Experience
    * Medicare Insights
    * Digital HRA
    * Expert Advisory Services

 * Resources
 * Who We Are
    * About Us
    * Careers

 * Contact Us


   
 * What We Do
    * Full Suite
    * Member Engagement
    * Smart Rewards & Incentives
    * Member Experience
    * Medicare Insights
    * Digital HRA
    * Expert Advisory Services

 * Resources
   
 * Who We Are
    * About Us
    * Careers

   Contact Us


DISCOVER A BETTER QUALITY IMPROVEMENT SOLUTION

We’re reinventing health activation and improvement, helping health plans and
provider organizations across the nation drive quality performance through
continuous, omnichannel member engagement and smart rewards.

Get a Demo



MEET HEALTHMINE

Healthmine is focused on empowering individuals to take the right actions to
improve their health. We engage every member at scale with a personalized
experience and tailored outreach at the right time to close gaps in care,
enhance member satisfaction, and improve clinical and quality outcomes.


I'M INTERESTED IN...

All Markets Medicare Advantage Medicaid Commercial ACA
All Markets Medicare Advantage Medicaid Commercial ACA

CONTINUOUS QUALITY IMPROVEMENT

Choose one configurable technology solution to engage, activate, and reward your
members while monitoring activity and results in real time, all to make a
powerful impact on plan performance and outcomes.

BOOST STAR RATINGS

Evaluate and prioritize gap closure to achieve higher Star Ratings through
predictive analytics, omnichannel engagement, and dynamic intervention planning.

CLOSE HEDIS & CARE GAPS

Prioritize and close a high volume of care gaps to improve quality scores with
minimal member and provider abrasion, maximum effectiveness, and a seamless
member experience, all at a reasonable cost.

IMPACT CAHPS & HOS SCORES

Keep a pulse on member satisfaction through digital surveys (modeled after CAHPS
and HOS) and interactive dashboards with real-time results to take immediate
action on member feedback.

BUILD & ENHANCE REWARDS PROGRAMS

Design smart and efficient rewards methodology with tailored and regionally
relevant incentives, end-to-end reward redemption and fulfillment, and detailed
metrics tracking.

IMPROVE MEMBER SATISFACTION

Collect and manage continuous, real-time member feedback through short surveys
including mock CAHPS, Net Promoter Score, member satisfaction, health outcomes
journey, and more.

DEPLOY DIGITAL HRAS

Maximize HRA compliance and uncover risk in your population through
self-attestation via quick and efficient NCQA-certified digital HRAs.

INCREASE MEDICATION ADHERENCE

Align medication programs with tailored rewards and automate timely and relevant
omnichannel outreach for refill reminders, too many lag days, 90-day conversion,
and other adherence activities.

CONNECT HARD-TO-REACH MEMBERS TO CARE

Leverage a variety of channels to improve contact rates for typically
noncompliant, hard-to-reach populations and provide the tools, resources, and
rewards needed to move members to action.


OUR SECRET SAUCE IS YOUR SECRET WEAPON

Healthmine's HITRUST CSF® Certified SaaS platform and technology suite analyzes
all health and behavior data and provides insights, tools, and motivation for
affecting change for members and health plans.


Understand
Personalize
Connect
Activate
Measure


MEASURE, ANALYZE & OPTIMIZE

Too many engagement vendors will initiate campaigns and walk away—not
Healthmine. We believe in results tracking and transparency to provide the
clearest picture of value and insights. Our plan-facing tool provides
interactive dashboards to continuously monitor health action completion and
compliance, rewards fulfillment, survey responses and results, campaign
performance, and more, all in real time.




KNOW YOUR MEMBERS

The story of who your members are as healthcare consumers—and as people—is
written in data. Data that comes from a variety of sources in a variety of
formats that are not always accessible by health plans… until now. Healthmine
automatically ingests and normalizes clinical, non-clinical, and self-reported
data into a comprehensive member record and aggregates plan performance data
into a single interface to power your strategy.




MAKE HEALTHCARE PERSONAL

Every time someone shops, books a flight, or makes a dinner reservation online,
the experience is personalized to them. Why should healthcare be any different?
From the care gaps assigned, to the messaging received, to the rewards redeemed,
there’s a reason our app is called Personal Health Assistant. Healthmine’s
experience is personalized to all members, all the time, at scale.




BUILD A MEANINGFUL RELATIONSHIP

The phrase “if you build it, they will come” doesn’t apply to your wellness and
rewards programs. Healthmine’s mass personalized omnichannel engagement converts
unengaged members into enthusiastic program participants actively self-managing
their health risks and conditions, while establishing you—through our white
labeled solution—as their trusted heath partner.




MOTIVATE MEMBERS TO ACTION

Empowering members to take an active role in their health is tough, especially
when they’re bombarded with confusing, oftentimes conflicting healthcare
messages. Healthmine pairs personalized action plans and engagement with
tailored and regionally relevant rewards to drive people towards the next best
step to take to improve their health. Our automated, end-to-end rewards
fulfillment process makes closing care gaps and increasing quality scores
effortless for your team.




MEASURE, ANALYZE & OPTIMIZE

Too many engagement vendors will initiate campaigns and walk away—not
Healthmine. We believe in results tracking and transparency to provide the
clearest picture of value and insights. Our plan-facing tool provides
interactive dashboards to continuously monitor health action completion and
compliance, rewards fulfillment, survey responses and results, campaign
performance, and more, all in real time.




KNOW YOUR MEMBERS

The story of who your members are as healthcare consumers—and as people—is
written in data. Data that comes from a variety of sources in a variety of
formats that are not always accessible by health plans… until now. Healthmine
automatically ingests and normalizes clinical, non-clinical, and self-reported
data into a comprehensive member record and aggregates plan performance data
into a single interface to power your strategy.




WHAT'S NEW FROM OUR EXPERTS?

Article

IDENTIFYING OPPORTUNITIES FOR IMPROVEMENTS WITH HEALTH OUTCOME SURVEYS

Understand member health statuses by distributing Health Outcome Survey
questions in pulses and build data-driven quality improvement strategies.

Read More
Article

STAR RATINGS AND THE RISK OF BEING TOO TACTICAL

Changes to Star Ratings requires health plans to start high-level and identify
challenges, before focusing on tactics.

Read More
Article

BUILD AN EFFECTIVE BUSINESS CASE FOR ADDITIONAL STARS RESOURCES

How to build a business case to request resources for Stars improvement with an
easy-to-use, pre-built template.

Read More
View All Resources


HELP PEOPLE LIVE THEIR BEST LIVES

Join a team of people passionately dedicated to using innovative technology
solutions to help people live happier, healthier, and more rewarding lives.

For questions regarding all open positions, please contact
jp.followell@healthmine.com.

See Open Positions



READY TO SEE HEALTHMINE IN ACTION?

Get a Demo
 * What We Do
 * Full Suite
 * Member Engagement
 * Smart Rewards & Incentives
 * Member Experience
 * Medicare Insights
 * Digital HRA
 * Expert Advisory Services

 * Resources
 * Articles
 * Webinars
 * News

 * Who We Are
 * About Us
 * Careers

HEDIS® is a registered trademark of the National Committee for Quality Assurance
(NCQA).

CAHPS® is a registered trademark of the Agency for Healthcare Research and
Quality (AHRQ).

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