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Text Content

 * 416-930-6180
 * wpl@workplacelawconsulting.com


 * Home
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 * Home
 * About Us
 * Safety Training
   * CPO Approved JHSC Certification Safety Committee Training
   * CPO Approved JHSC Refresher Training
   * CPO Approved Working At Heights Training
   * CPO Approved Working At Heights Refresher Training
   * Swing Stage Operator Training
   * Scissor Lift and Boom Lift Training
   * Truck Mounted Aerial Device – Bucket Truck
   * Forklift Training
   * Narrow Aisle / Reach Truck Training
   * Order Picker Training
   * WHMIS Training
   * Overhead Crane Training
   * Lockout Training
   * Ladder Safety Training
   * Transportation of Dangerous Goods (TDG)
   * Confined Space Entry Training
   * Asbestos Type 1 and 2
   * Trenching and Excavation Safety Training
   * Traffic Control Safety Training
   * H2S Aware® Safety Training
   * Fire Warden Training
   * Respirator Fit Testing
   * Worker Safety Awareness Training
   * Basics of Supervisor Training
   * Propane Handling
   * Construction Heater Propane Training CH-02
   * Accident Investigation and Workplace Inspection Training
 * Human Resources Courses
   * Occupational Health and Safety Management Certificate Course
   * Training and Development Certificate Course
   * WSIB Claims Management Certificate Course
   * Occupational Health and Safety Law Certificate Course
   * Employment Standards Certificate Course
   * Human Rights in the Workplace Certificate Course
   * Mental Health in the Workplace Certificate Course
   * Workplace Leadership Certificate Course
   * Hiring and Recruiting Certificate Course
   * Workplace Conflict Resolution Certificate Course
   * Managing Terminations Certificate Course
   * Workplace Violence and Harassment Investigations Certificate Course
   * Workplace Sensitivity Training for Managers and Workers
   * Workplace Diversity and Inclusion Certificate Course
 * First Aid
   * First Aid and CPR Training
 * Consulting
   * COR™ Development Services and Assistance
   * WSIB Claims Management
   * Human Resources Consulting Services
   * Health and Safety Consulting Services
   * Paralegal Service in Vaughan Specializing in Employment Law
   * Commissioner of Oaths
   * Mediation Services
   * Health and Safety Policies Program Manual Development
   * Employee Manual Development
   * Health and Safety Audits
   * Human Resources Audits
 * Safety Products
 * Online Training
 * Articles
 * Contact





WORKPLACE CONFLICT RESOLUTION CERTIFICATE COURSE

Workplace conflicts occur when team members do not always agree or know how to
work together despite their differences. This course will provide you with the
skills and tools to effectively resolve conflict and build stronger workplace
relationships with better understanding and collaboration.
Course Topics: 
 * Discovering root cause of workplace conflict
 * Develop a clear understanding of your own perceptions, biases and attitudes,
   and how they may impact others in conflict.
 * Analyze conflict dynamics to determine the best approach to a situation.
 * Learn the communication skills needed for conflict resolution with a focus on
   self-awareness and assertive expression.
 * Apply an understanding-based mediation process.
 * Integrate the knowledge and skills of effective facilitation to achieve
   outcomes that are inclusive, collaborative, and outcome focused.
 * Develop skills for specific contexts through chosen elective courses.
 * Understand the ethical and legal responsibilities of practicing ADR.


Course Modules: 
 * Module 1: The Dynamics of Conflict
 * Module 2: Conflict Resolution Techniques
 * Module 3: Conflict Resolution Models
 * Module 4: The Art of Mediation

Participants Receive: 
 * Certificate of Completion

Who Should Attend: 
 * Human Resources
 * Management
 * Supervisors
 * Health and Safety

Delivery Format:

 * Live Virtual Training



For more information, please fill out the form below.

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Company Name (required)


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CONTACT US

Location
100 Tesma Way, Unit 5
Concord, Ont
L4K 0J9

Phone
416.930.6180

E-mail
wpl@workplacelawconsulting.com


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