www.xcitium.com Open in urlscan Pro
66.135.17.66  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Experienced a Breach? +1 (888) 551 1531
 * Contact
 * Blog
 * For Partners
 * Threat Map

Sign In
 * (US) Xcitium Platform
 * (EU) Xcitium Platform
 * (US) Xcitium Enterprise Platform
 * (EU) Xcitium Enterprise Platform

 * Products
   ZeroDwell Containment
    * Xcitium Platform Overview
    * Patented Breach Prevention
    * Product Bundled Packages
   
   Platform Packages
    * Xcitium Advanced
    * Xcitium Managed
    * Xcitium Complete
    * XCITIUM CNAPP - CLOUD WORKLOAD PROTECTION
   
   Technology & Process
    * Endpoint Detection and Response
    * Patented Virtualized Containment
    * Global Threat Intelligence
    * Zero Trust Architecture

 * Services
   Worldwide Services
    * Request a Demo
    * Get Emergency Help
   
   Threat Services
    * Digital Forensic and Incident Response
    * Managed Detection and Response
    * Managed Threat Hunting
   
   Support, Deploy, Maintain
    * Xcitium Professional Services
    * Xcitium Support Services
    * Xcitium Customer Success Management

 * Partners
   * MSP
   * MSSP
   * Partner Program
   * SOC Platform Overview
   * Begin Partner Application
   * Partner Portal Login
   * Deal Registration
 * Resources
   Knowledge Base
    * Case Studies
    * Webinars
    * Help Guides
    * Videos
    * Forums
   
   Threat Labs
    * Data Statistics
    * Threat Maps
    * Plugins
    * APIs
    * Threat Hunter Assessment Tool
   
   Guides
    * Buyers Guide to EPP
    * Buyers Guide to Zero Trust
    * Lessons From Re-EVIL's Return
    * K Through 12 Ransomware Guide
    * Upgrade your MSP to MSSP
   
   Reports
    * EMA Impact Brief
    * Frost & Sullivan 2022 Competitive Strategy - Endpoint Security
    * Enterprise Strategy Group - What Security Teams Want From MDR Providers

 * Company
   * About Us
   * News
     * Press Releases
     * Xcitium In the News
   * Technology Integrations
   * Leadership
   * TSA Advisory Program
   * Customers
   * Contact Us

Request Demo


XCITIUM PRIVACY POLICY

This privacy policy describes the policies and practices of Xcitium, Inc.
(referred to herein as "Xcitium), and any Xcitium affiliates on whose web site
this policy is posted in collecting, using, and safeguarding the personal
information that may be obtained through the use of Xcitium's products, services
and websites (collectively, the “Services”).

This privacy policy appliesto each of the Xcitium entities, but not to Xcitium's
partners or affiliates, which may have separate privacy policies. This privacy
policy does not extend to any information that is beyond the control of Xcitium.
By using the Services and site, you agree to the collection, use, and disclosure
of your information as described in this Privacy Policy, and agree to Xcitium's
Terms of Use, which are incorporated by reference. If you do not agree, please
do not use or access the Site.


QUICK GUIDE TO CONTENTS


1. WHO WE ARE
2. INFORMATION COLLECTION
3. INFORMATION USE
4. INFORMATION SHARING
5. HOW LONG YOUR INFORMATION IS RETAINED FOR
6. YOUR RIGHTS
7. CHILDREN'S PRIVACY
8. DATA SECURITY
9. INTERNATIONAL TRANSFERS
10. REVISIONS TO THIS PRIVACY POLICY
11. CONTACT US
12. EXTERNAL LINKS

1. WHO WE ARE
Xcitium is a global leader in cyber security solutions including antivirus,
internet security, firewall, endpoint security, cloud based solutions and other
PC security software for enterprises and consumers.

2. INFORMATION COLLECTION
There are several ways we may obtain information about you, including through
(A) information you provide to us directly; (B) information that we
automatically collect; and (C) information we receive from third parties. This
includes data that identifies you personally whether directly (i.e. your name)
or indirectly (i.e. information about your online use). See more at: Xcitium
Information Collection.

Information You Provide 
Personal information is collected from you when you choose to share it, such as
when you are prompted for information when you subscribe to the Services, use a
Xcitium website, download a product, sign up for email, or request further
information. The information we collect may include your name, address, email
address, telephone or mobile number, IP address, and – if you're making a
purchase – payment information.

You may also provide us with certain information in connection with specific
actions:



• Services, Product Downloads and Access


Enrolling in Xcitium's subscription service may require you to provide certain
personal information and enter into a Subscriber Agreement. Nothing in this
Privacy Policy is intended to modify the terms in the Subscriber Agreement.

Downloading or accessing a product will often require you to provide personal
information. With your consent, this information will be used by Xcitium or its
affiliates to contact the customer about Xcitium's products and services,
including product updates and associated promotional material. This information
may also be used as collated general demographic information to improve
Xcitium's products and services.

If you make a purchase from us, we store an anonymized token and information
(such as the last four digits and expiration date of a credit card, and billing
address), or other payment information (such as via PayPal or Apple Pay),
depending on the form of payment you choose.



• Forums, Bulletin Boards, Testimonials, Chat Rooms, and Surveys

Personal information submitted through a forum, bulletin board, testimonial, or
chat room operated by Xcitium may be collected, used, and read by third parties,
including other users. Xcitium is not responsible for any information submitted
through these services.

We occasionally request information from customers via surveys. Participation in
these customer surveys is voluntary. Survey information is used to improve this
web site and our services and products.


Information Automatically Collected

With your consent, Xcitium may contact customers about offers and opportunities
from Xcitium or its business partners, to conduct surveys, and gather feedback.
Personal information includes data that identifies you personally whether
directly (i.e., your name) or indirectly (i.e., information about your online
use).

If you are located in California, IP addresses are considered personal
information. For Xcitium, Inc. products and services, additional information
collection is described in the policy at CSS Information Collection.



• Cookies & Other Computing Information


A cookie is a piece of data stored on a computer's hard disk containing
information about the owner. Xcitium may employ the use of cookies for measuring
the success of advertising and affiliate network membership. Cookies may be
collected automatically or passively. Our partners may use cookies. Xcitium does
not exercise any access or control of such cookies.

Xcitium's websites use Google Analytics, a web analytics service provided by
Google, Inc. ("Google"), to evaluate the use of the Xcitium site. Google
Analytics places a third party cookie on your computer that is then used to
compile reports of visitor traffic and internet usage. Google Analytics does not
have a database of individual profiles for each visitor and only collects
aggregate data.

We may automatically collect your IP address, which can be collected as part of
web server logs , or other unique identifier or information from the computer,
mobile device, tablet or other device you use to access the Services, including
the browser type, device type, operating system, software and software version,
hardware model, mobile network information, and the domain name from which you
accessed the Services.

We also may collect information about your use of the Site, including the date
and time you visit the Services, the areas or pages of the Services that you
visit, the amount of time you spend viewing or using the Services, the number of
times you return to the Services, other click-stream or site usage data, emails
that you open, forward or click-through to our Services, and other sites that
you may visit.

The data may be used to help diagnose problems with our servers, analyze trends,
track users' web page, email and mobile application movements/activities, help
identify or gather broad demographic information for aggregate use.



• Location

We collect general information about where traffic and purchases on our Services
are coming from around the world. This is used at an aggregate level (that does
not identify individual users) to create reports to better understand our
engagement with users.



• Permissions

With your express permission, certain Xcitium Services, such as Xcitium Mobile
Security and Xcitium AntiTheft, allow the applications access to Global
Positioning Data (GPS), cellular network, Google Analytics or other similar
data.

When requested by you, these applications also specifically access, modify and
delete personal data and may send emails or messages from your device. Please
review the end-user licensing agreement for each application or product and the
associated permissions to obtain further details for a particular Service.



Information from Third Parties

We may also receive personal information from third parties.

Third Party Features
In the event that third party features and functionalities are incorporated in
or made available in or through Xcitium products, then the policies of those
third parties apply. Please visit each third party's license agreement and
privacy policy to better understand their terms of use and data collection
practices.

3. INFORMATION USE
We may use the information we collect from and about you for a variety of
business purposes; in general to provide the services, improve customer
experience and engagement and develop the Services. We are committed to
protecting and maintaining the privacy of your information and we will process
your data only in accordance with applicable data protection law and this
Privacy Policy.

We will have a lawful basis for processing your data if:

• We need to process your information in order to provide you with the products
or service you have requested or to enter into a contract;

• You have consented to such processing;

• We have a legitimate interest for processing your data – e.g., for fraud
prevention; direct marketing; network and information systems security; data
analytics; enhancing modifying or improving our services; identifying usage
trends; determining the effectiveness of promotional campaigns; and advertising
personalization of the service using data to make it easier and faster for you
to place orders; and/or

• We are legally obliged to process it


We may use your information when we have a lawful basis for processing such
information, including for customer services and transactional purposes, and
advertising customization and analytics purposes.

We may also use the information we collect from and about you for any of the
following purposes:

• To respond to your inquiries, fulfill orders, and contact and communicate with
you when necessary;

• To enhance your online experience, including as a way to recognize you and
welcome you to the Services;

• To review the usage and operations of our Services, develop new products or
services, and conduct analysis to enhance or improve our content, products, and
services;

• To provide you with customized Services content, targeted offers, and
advertising on the Services, via email, or across other websites, mobile
applications, social media or online services;

• To contact you with information, newsletters and promotional materials from
Xcitium or on behalf of our partners and affiliates;

• To use your data in an aggregated non-specific format for analytical and
demographic purposes (this processing may involve profiling – for example to
create audiences based on demographic or location based information for
marketing and customization purposes);

• To protect the security or integrity of the Services and our business, such as
by protecting against and preventing fraud, unauthorized transactions, claims
and other liabilities, and managing risk exposure, including by identifying
potential hackers and other unauthorized users;

• To use and disclose your credit/debit card information only to process
payments and prevent fraud;

• For other purposes disclosed at the time you provide your information or
otherwise with your consent.


Additionally, if you use the Services to connect with third party services you
authorize us to use information from and about you, on your behalf, to interact
with these third party services based on your requests.

4. INFORMATION SHARING
Xcitium will share aggregated demographic and other information with our
partners and affiliates (such as our sponsors, partners, advertisers,
advertising networks, advertising servers and analytics companies or other third
parties in connection with marketing, promotional, and other offers, as well as
product information).

It may also be shared in the event of the sale of a business or business assets.
Your information may also be shared with third parties we identify at the time
you provide your personal information or otherwise with your consent. You have
the option to opt-in to receive direct marketing from these selected third
parties.

Information provided to Xcitium will be protected by Xcitium and not sold or
rented to any unrelated third parties without your express consent, except that
Xcitium may disclose data to its affiliates and business partners who have
established similar privacy standards, when legally obligated to do so, or if
disclosure is required to protect the rights over Xcitium, Xcitium's customers,
or the users of Xcitium's services. Xcitium may also share aggregate demographic
data that does not contain any personal information.

5. HOW LONG YOUR INFORMATION IS RETAINED FOR
We will keep your personal data for as long as we need it for the purpose it is
being processed for. For example, we will retain your information for as long as
your account is active or as needed to provide you services; and after that, we
will keep the personal information for a period which enables us to handle or
respond to any complaints, queries or concerns relating to your account. Your
information may also be retained so that we can continue to improve your
experience with us.

We retain the identifiable data we collect directly for marketing purposes for
as little time as possible, after which we employ measures to permanently delete
it or, in some cases, anonymize or de-identify the data. We will periodically
review the personal information we hold and delete it securely, or in some cases
anonymize it, when there is no longer a legal, business, or consumer need for it
to be retained.

6. YOUR RIGHTS
We respect your privacy rights and provide you with reasonable access and rights
to the personal data that you may have provided through your use of the
Services. If you live in the European Economic Area (EEA), and wish to access,
amend, delete, or transfer any personal information we hold about you, you may
contact us as set forth in the “Contact Us” section.

You may update, correct, or delete your account information and preferences at
any time by accessing your Account settings page on the Service. Please note
that while any changes you make will be reflected in active user databases
instantly or within a reasonable period of time, we may retain all information
you submit for backups, archiving, prevention of fraud and abuse, analytics,
satisfaction of legal obligations, or where we otherwise reasonably believe that
we have a legitimate reason to do so.

You may decline to share certain personal information with us, in which case we
may not be able to provide to you some of the features and functionality of the
Services. At any time, you may object to the processing of your personal
information, on legitimate grounds, except if otherwise permitted by applicable
law. If you believe your right to privacy granted by applicable data protection
laws has been infringed upon, please contact privacy@Xcitium.com. You also have
a right to lodge a complaint with data protection authorities.

Cookies, Tracking Options and California Do Not Track Disclosures

For California Residents: Certain parts of our Services require cookies. You are
free to adjust your device or Internet browser settings to limit certain
tracking or to decline cookies, but by doing so, you may not be able to use
certain features on the Services or take full advantage of all of our offerings.

Please refer to your device's settings or your Internet browser's “Help” section
for more information on how to delete and/or disable your device or browser from
receiving cookies or controlling your tracking preferences. Our system may not
respond to Do Not Track requests or headers from some or all Internet browsers.

We may use cookies or other technologies to deliver more relevant advertising
and to link data collected across other computers or devices that you may use.

Interest-Based Advertising Choices

To understand your choices for receiving more relevant advertising provided on
the Service or across other websites and online services, please review the
information below:



To learn more about such interest-based advertising, and to opt out of such
collection and use for interest-based advertising by the Digital Advertising
Alliance (DAA) participating companies, please visit
http://www.aboutads.info/choices/. To opt out from the use of information about
your online activities for interest-based advertising by Network Advertising
Initiative (NAI) member companies, please visit
https://www.networkadvertising.org/choices/.

• If you wish to prevent your data from being used by Google Analytics, Google
has developed the Google Analytics opt-out browser add-on available .

• On your mobile device, you may also adjust your privacy and advertising
settings to control whether you want to receive more relevant advertising.

Even if you opt out, you still may receive advertising from us that is not
customized based on your use of the Services or usage information, or
advertising from other third parties if they are not a DAA or NAI participating
company.

Other Choices Concerning the Use and Disclosure of Your Information

You may occasionally receive information on products, services, and special
deals from Xcitium or may receive informational newsletters. Customers are given
the opportunity to 'opt-out' of having information used for purposes not
directly related to the Xcitium service at the point where the information is
requested. Customers who consented to receive marketing from Xcitium may also
elect not to receive additional promotional communications using the opt-out
link provided in each promotional email or by emailing optout@Xcitium.com.

Customers may not opt-out of receiving service announcement updates as they
contain important security information about the services. If you receive
marketing communications from one or more Xcitium affiliates, you must opt-out
individually from each of the affiliates from which you are receiving
brand-specific marketing communications.

Your California Privacy Rights

If you are a California resident, you may request information about our
disclosure of personal information to third parties or affiliated companies for
their direct marketing purposes. To make such a request, please contact us. You
must put the statement “Your California Privacy Rights” in the subject field.

We are not responsible for notices that are not labeled or sent properly, or do
not have complete information. Non-affiliated third parties are independent from
Xcitium and if you wish to receive information about your disclosure choices or
stop communications from such third parties, you will need to contact those
non-affiliated third parties directly.

7. CHILDREN'S PRIVACY
Xcitium sites, products and services are not directed to children under the age
of 13 (up to age 16 in some countries) and we do not knowingly collect personal
information from children under the age of 13 (up to age 16 in some countries).
If we become aware that a child under the age of 13 (up to age 16 in some
countries) has provided us with personal information, we will take steps to
delete such information from our files as soon as possible.

8. DATA SECURITY
Xcitium protects information both online and off-line. The transmission of
information, including any payment information, is encrypted and protected using
secure sockets layer (SSL) technology.

Stored customer information is kept in a secure environment where access is
restricted to employees who need the information to perform a specific job (for
example billing administration or the development team). Employees are required
to use password-protected screen-savers and keep their computers up-to-date.

9. INTERNATIONAL TRANSFERS
Xcitium is a global business and it, or its service providers, may process,
transfer, and store information about our users on servers located in a number
of countries outside the European Economic Area (EEA), including in the United
States. Since we are committed to protecting your information, we take steps to
ensure that there are appropriate safeguards in place when we transfer that
data.

In the course of providing Services or otherwise, your data will be transferred
to numerous countries including the United States. In some of these locations,
data protection laws may be less stringent than in your country. To ensure that
your data is adequately protected, we transfer your data subject to suitable
safeguards being in place.

In particular, where we transfer your information outside the EEA, we rely on
standard EU Model Clauses approved by the European Commission and we transfer
the information in accordance with applicable laws and using adequate and
appropriate safeguards.

To find out more about how we safeguard your information (including obtaining a
copy of such safeguards) in relation to transfers outside the EEA, please
contact us at DPO-GDPR@Xcitium.com.

10. REVISIONS TO THIS PRIVACY POLICY
Xcitium reserves the right to revise this privacy policy at any time. Any
revisions will be made by posting the changes to the website. Customers must
check the website periodically to be aware of any changes to the privacy
statement. Your continued use of the website or Service constitutes your
acceptance of those changes.

11. CONTACT US
If you have any questions or concerns about this Privacy Policy or our
practices, you may contact us at:

Xcitium, Inc. 200 Broadacres Drive
Second Floor
Bloomfield, New Jersey, U.S.A.
Attention: Privacy Coordinator
Email: privacy@Xcitium.com

Or:

Attention: Data Protection Officer
Email: DPO-GDPR@Xcitium.com

12. EXTERNAL LINKS
The Xcitium website contains links to external websites which are outside the
scope of this privacy statement. Xcitium is not responsible for the privacy
practices of such other sites and does not control the accuracy of information
displayed by such websites.

Effective as of June 30, 2022

Awards/Certifications
     View Our Report

200 Broadacres Drive,
Bloomfield, NJ 07003

 * Sales (US): +1 (973) 859-4000
 * Sales (Int): +1 (888) 551-1531
 * Support: +1 (973) 396-1232
 * Fax: +1 (973) 777-4394

Email

 * Inquire  : sales@xcitium.com
 * Support  : support@xcitium.com
 * Report Bugs  : security@xcitium.com

 * Website Terms & Conditions
 * Privacy
 * Legal Repository
 * Cookie Policy
 * Platform Terms
 * Cybersecurity Glossary
 * Editorial Guidelines


 * 
 * 
 * 

Copyright © 2024 Xcitium All Rights Reserved



Note: that EDR and MDR are industry related terms, trademarked accordingly.
Xcitium does not own them in any way and uses them for educational purposes only

Scroll Top