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www.motoreasy.com Open in urlscan Pro
54.195.188.79  Public Scan

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Submitted URL: http://url8599.motoreasy.com/ls/click?upn=9oIj4ZmxJaYQ-2FPjr7TnZANhlKB4c3Gb-2Bp0v5LWXyS7dwrF3SUyYZl6ZsPUCblCL630nd1l1whICXpF7...
Effective URL: https://www.motoreasy.com/magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&utm_source=sendgrid...
Submission: On September 04 via api from IE — Scanned from DE

Form analysis 6 forms found in the DOM

GET /quotes/step/1

<form action="/quotes/step/1" method="GET"> <label>Get started:</label>
  <div class="btn-group bootstrap-select"><button type="button" class="btn dropdown-toggle btn-default" data-toggle="dropdown" title="Pick a product"><span class="filter-option pull-left">Pick a product</span>&nbsp;<span class="bs-caret"><span
          class="caret"></span></span></button>
    <div class="dropdown-menu open">
      <ul class="dropdown-menu inner" role="menu">
        <li data-original-index="0" class="selected"><a tabindex="0" class="" style="display: none;" data-tokens="null"><span class="text">Pick a product</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="1"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Car Warranty</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="2"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">GAP Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="3"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Breakdown Cover</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="4"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Alloy Wheel Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="5"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Tyre Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="6"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Cosmetic Repair Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="7"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Car Service</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="8"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">MOT</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="9"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Car Repair</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="10"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Tyres</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="11"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Car Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        <li data-original-index="12"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Battery Cover</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
      </ul>
    </div><select class="selectpicker" data-id="jumbotron-selectpicker" tabindex="-98">
      <option value="0" style="display:none;">Pick a product</option>
      <option value="warranty" data-params="" data-action="/quotes/step/1">Car Warranty</option>
      <option value="gap" data-params="" data-action="/gap-quote/step/1">GAP Insurance</option>
      <option value="breakdown" data-params="" data-action="/breakdown-quote/step/1">Breakdown Cover</option>
      <option value="alloy_wheel" data-params="" data-action="/alloy-wheel-quote/step/1">Alloy Wheel Insurance</option>
      <option value="tyre" data-params="" data-action="/tyre-quote/step/1">Tyre Insurance</option>
      <option value="smart_repair" data-params="" data-action="/smart-repair-quote/step/1">Cosmetic Repair Insurance</option>
      <option value="service" data-params="" data-action="/service-quote/step/1">Car Service</option>
      <option value="mot" data-params="product=mot" data-action="/product-quote/step/1">MOT</option>
      <option value="repair" data-params="" data-action="/repairs/step/1">Car Repair</option>
      <option value="tyre_compare" data-params="searchByVRM=1" data-action="/tyres">Tyres</option>
      <option value="car_insurance" data-params="id=9766804d09c35cd6dfd62c57910ddb36" data-action="https://motoreasy.quotezone.co.uk/car/index.php">Car Insurance</option>
      <option value="battery_cover" data-params="" data-action="/battery-cover-quote/step/1">Battery Cover</option>
    </select>
  </div>
  <div class="quote-input">
    <div class="car-reg"> <input class="input-uppercase" name="reg" type="text" maxlength="10" placeholder="TYPE CAR REG..." data-reg-widget="" style="text-transform: uppercase;"></div>
  </div> <button type="submit" class="btn btn-danger"> <span class="hidden-xs">Get a quote</span> <span class="visibility-xs">Go!</span> </button>
  <a class="no-reg" href="/quotes/step/1?type=without-car-reg">Don’t know your registration? Click here</a><input type="hidden" data-additional-param="true" name="utm_campaign" value="website"><input type="hidden" data-additional-param="true"
    name="utm_source" value="sendgrid"><input type="hidden" data-additional-param="true" name="utm_medium" value="email">
</form>

GET /magazine/search

<form action="/magazine/search" class="search" id="BlogSearchForm" method="get" accept-charset="utf-8">
  <div class="search-box"> <button alt="Search" title="Search magazine" type="submit"><svg class="icon svg-icon svg-icon-search-2">
        <use xlink:href="#svg-icon-search-2"></use>
      </svg></button>
    <div>
      <div class="input text"><input name="q" placeholder="Search magazine..." type="text" id="BlogQ">
        <div class="help-block text-danger">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
</form>

POST /magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&utm_source=sendgrid&utm_medium=email

<form action="/magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&amp;utm_source=sendgrid&amp;utm_medium=email" id="refer-a-friend-form" method="post" accept-charset="utf-8">
  <div style="display:none;"><input type="hidden" name="_method" value="POST"></div>
  <h4>Your Details</h4>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendName">Name <span class="asterisk">*</span></label><input name="data[ReferAFriend][name]" class="form-control" required="required" maxlength="255" type="text" value="" id="ReferAFriendName">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendEmail">Email Address <span class="asterisk">*</span></label><input name="data[ReferAFriend][email]" class="form-control" required="required" maxlength="255" type="email" id="ReferAFriendEmail">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendContactNumber">Phone Number <span class="asterisk">*</span></label><input name="data[ReferAFriend][contact_number]" class="form-control" required="required" maxlength="50" type="text"
          id="ReferAFriendContactNumber">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <h4>Referral Contact Details</h4>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendRefereeName">Name <span class="asterisk">*</span></label><input name="data[ReferAFriend][referee_name]" class="form-control" required="required" maxlength="255" type="text"
          id="ReferAFriendRefereeName">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendRefereeEmail">Email Address <span class="asterisk">*</span></label><input name="data[ReferAFriend][referee_email]" class="form-control" required="required" maxlength="255" type="email"
          id="ReferAFriendRefereeEmail">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendRefereeContactNumber">Phone Number <span class="asterisk">*</span></label><input name="data[ReferAFriend][referee_contact_number]" class="form-control" required="required" maxlength="50"
          type="text" id="ReferAFriendRefereeContactNumber">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendRegistrationNumber">Registration Number (If known)</label><input name="data[ReferAFriend][registration_number]" class="form-control" maxlength="10" type="text" id="ReferAFriendRegistrationNumber">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendProductInterestedIn">Product interested in <span class="asterisk">*</span></label>
        <div class="btn-group bootstrap-select form-control"><button type="button" class="btn dropdown-toggle btn-default" data-toggle="dropdown" data-id="ReferAFriendProductInterestedIn" title="Nothing selected"><span
              class="filter-option pull-left">Nothing selected</span>&nbsp;<span class="bs-caret"><span class="caret"></span></span></button>
          <div class="dropdown-menu open">
            <ul class="dropdown-menu inner" role="menu">
              <li data-original-index="0" class="selected"><a tabindex="0" class="" style="" data-tokens="null"><span class="text"></span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="1"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Warranty</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="2"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">GAP Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="3"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Breakdown Cover</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="4"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Tyre Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="5"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Alloy Wheel Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="6"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Cosmetic Repair Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="7"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Battery Cover</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="8"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">MOT Test</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="9"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Service</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
              <li data-original-index="10"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Repair</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
            </ul>
          </div><select name="data[ReferAFriend][product_interested_in]" class="selectpicker form-control" data-settings="{&quot;cutOff&quot;:10}" required="required" id="ReferAFriendProductInterestedIn" tabindex="-98">
            <option value=""></option>
            <option value="warranty">Warranty</option>
            <option value="gap">GAP Insurance</option>
            <option value="breakdown">Breakdown Cover</option>
            <option value="tyre">Tyre Insurance</option>
            <option value="alloy_wheel">Alloy Wheel Insurance</option>
            <option value="smart_repair">Cosmetic Repair Insurance</option>
            <option value="battery_cover">Battery Cover</option>
            <option value="mot">MOT Test</option>
            <option value="service">Service</option>
            <option value="repair">Repair</option>
          </select>
        </div>
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div class="row">
    <div class="col-xxs-12">
      <div class="form-group"><label for="ReferAFriendNote">Note</label><textarea name="data[ReferAFriend][note]" class="form-control" maxlength="1000" cols="30" rows="6" id="ReferAFriendNote"></textarea>
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
  </div>
  <div id="refer-friend-error-message" class="text-danger margin-bottom-20"></div><button class="btn btn-danger" type="submit">Submit</button>
</form>

POST /magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&utm_source=sendgrid&utm_medium=email

<form action="/magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&amp;utm_source=sendgrid&amp;utm_medium=email" id="UserFormMain" data-a-login="data-a-login" method="post" accept-charset="utf-8">
  <div style="display:none;"><input type="hidden" name="_method" value="POST"></div>
  <div class="login-form">
    <div class="row-field">
      <div class="form-group required"><label for="UserEmailMain">Email Address</label><input name="data[User][email]" class="form-control" id="UserEmailMain" maxlength="100" type="email" required="required">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div> <span class="icon"> <svg class="svg-icon svg-icon-user-2">
          <use xlink:href="#svg-icon-user-2"></use>
        </svg> </span>
    </div>
    <div class="row-field">
      <div class="form-group"><label for="UserPasswordMain">Password</label><input name="data[User][password]" class="form-control" id="UserPasswordMain" type="password">
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div> <span class="icon"> <svg class="svg-icon svg-icon-lock-2">
          <use xlink:href="#svg-icon-lock-2"></use>
        </svg> </span>
    </div>
    <div data-error-message="" style="display: none"></div><button class="btn btn-danger" type="submit">Login</button>
    <div class="under-login-centered">
      <div class="auto-width form-group btn-group checkbox-group has-feedback">
        <div class="checkbox btn-option"><input type="hidden" name="data[User][remember_me]" id="UserRememberMeMain_" value="0"><label for="UserRememberMeMain" class="-rendered"><input type="checkbox" name="data[User][remember_me]"
              class="form-control -rendered" id="UserRememberMeMain" value="1"><var class="checkmark"></var> Keep me logged in</label></div>
        <div class="help-block with-errors">
          <ul class="list-unstyled"></ul>
        </div>
      </div>
    </div>
    <div class="forgotten">
      <hr class="line">
      <p>If you already have an account or product with MotorEasy, click the link below to reset your password.</p> <a class="btn btn-danger" data-toggle="modal" data-target="#modal-forgotten-password" data-dismiss="modal">Reset my password</a>
    </div>
  </div>
</form>

POST /magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&utm_source=sendgrid&utm_medium=email

<form action="/magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&amp;utm_source=sendgrid&amp;utm_medium=email" class="form-signin" id="loginForm" data-a-forgot="data-a-forgot" method="post" accept-charset="utf-8">
  <div style="display:none;"><input type="hidden" name="_method" value="POST"></div>
  <div class="row-field">
    <div class="form-group required"><label for="UserEmail">Email Address</label><input name="data[User][email]" class="form-control" maxlength="100" type="email" required="required">
      <div class="help-block with-errors">
        <ul class="list-unstyled"></ul>
      </div>
    </div> <span class="icon"> <svg class="svg-icon svg-icon-at-sign">
        <use xlink:href="#svg-icon-at-sign"></use>
      </svg> </span>
  </div>
  <div data-error-message="" style="display: none"></div> <button class="btn btn-danger" type="submit">Send Link</button>
</form>

POST /magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&utm_source=sendgrid&utm_medium=email

<form action="/magazine/654/Cancelling-a-Car-Purchase-Know-your-rights?utm_campaign=website&amp;utm_source=sendgrid&amp;utm_medium=email" id="BookCallbackPostForm" method="post" accept-charset="utf-8">
  <div style="display:none;"><input type="hidden" name="_method" value="POST"></div>
  <div style="display: none;">
    <div class="form-group has-feedback"><label for="BookCallbackCallbackRecord">Callback Record</label><input name="data[BookCallback][callback_record]" class="form-control" data-error="This field is required." value="" type="text"
        id="BookCallbackCallbackRecord">
      <div class="help-block with-errors">
        <ul class="list-unstyled"></ul>
      </div>
    </div>
    <div class="form-group has-feedback"><label for="BookCallbackSameDayDisableTime">Same Day Disable Time</label><input name="data[BookCallback][same_day_disable_time]" class="form-control" data-error="This field is required." value="16:30"
        type="text" id="BookCallbackSameDayDisableTime">
      <div class="help-block with-errors">
        <ul class="list-unstyled"></ul>
      </div>
    </div>
  </div>
  <div class="form-group has-feedback"><label for="BookCallbackCallbackSubject">Subject</label>
    <div class="btn-group bootstrap-select form-control"><button type="button" class="btn dropdown-toggle btn-default" data-toggle="dropdown" data-id="BookCallbackCallbackSubject" title="- Please choose -"><span class="filter-option pull-left">-
          Please choose -</span>&nbsp;<span class="bs-caret"><span class="caret"></span></span></button>
      <div class="dropdown-menu open">
        <ul class="dropdown-menu inner" role="menu">
          <li data-original-index="0" class="selected"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">- Please choose -</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="1"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Repairs</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="2"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Sales</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="3"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Finance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="4"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Customer Service</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        </ul>
      </div><select name="data[BookCallback][callback_subject]" class="form-control selectpicker" data-error="This field is required." required="required" id="BookCallbackCallbackSubject" tabindex="-98">
        <option value="">- Please choose -</option>
        <option value="claims">Repairs</option>
        <option value="sales">Sales</option>
        <option value="finance">Finance</option>
        <option value="other">Customer Service</option>
      </select>
    </div>
    <div class="help-block with-errors">
      <ul class="list-unstyled"></ul>
    </div>
  </div>
  <div class="form-group has-feedback"><label for="BookCallbackProductType">Product</label>
    <div class="btn-group bootstrap-select form-control"><button type="button" class="btn dropdown-toggle btn-default" data-toggle="dropdown" data-id="BookCallbackProductType" title="- Please choose -"><span class="filter-option pull-left">- Please
          choose -</span>&nbsp;<span class="bs-caret"><span class="caret"></span></span></button>
      <div class="dropdown-menu open">
        <ul class="dropdown-menu inner" role="menu">
          <li data-original-index="0" class="selected"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">- Please choose -</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="1"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Warranty</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="2"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">GAP Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="3"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Tyre Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="4"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Alloy Wheel Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="5"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Cosmetic Repair Insurance</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="6"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Breakdown Cover</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="7"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Battery Cover</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="8"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">MOT Test</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="9"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Servicing</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
          <li data-original-index="10"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Repair</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
        </ul>
      </div><select name="data[BookCallback][product_type]" class="form-control selectpicker" data-error="This field is required." required="required" id="BookCallbackProductType" tabindex="-98">
        <option value="">- Please choose -</option>
        <option value="warranty">Warranty</option>
        <option value="gap">GAP Insurance</option>
        <option value="tyre">Tyre Insurance</option>
        <option value="alloy_wheel">Alloy Wheel Insurance</option>
        <option value="smart_repair">Cosmetic Repair Insurance</option>
        <option value="breakdown">Breakdown Cover</option>
        <option value="battery_cover">Battery Cover</option>
        <option value="mot">MOT Test</option>
        <option value="service">Servicing</option>
        <option value="repair">Repair</option>
      </select>
    </div>
    <div class="help-block with-errors">
      <ul class="list-unstyled"></ul>
    </div>
  </div>
  <div class="form-group has-feedback"><label for="BookCallbackCustomerName">Name</label><input name="data[BookCallback][customer_name]" class="form-control" data-error="This field is required." required="required" minlength="2" maxlength="30"
      type="text" id="BookCallbackCustomerName">
    <div class="help-block with-errors">
      <ul class="list-unstyled"></ul>
    </div>
  </div>
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 1. Home
 2. Magazine
 3. Cancelling a Car Purchase: Know your rights


CANCELLING A CAR PURCHASE: KNOW YOUR RIGHTS

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By: Joe Harrod
31st August 2023

Buyer’s remorse, a common sentiment when purchasing a new vehicle, often arises
due to the significant financial commitment involved. It’s that nagging doubt
that creeps in after eagerly putting pen to paper and the excitement of driving
off the showroom floor. Questions like, “did I make the right choice? Or “could
I have found a better deal” can linger. To combat buyer’s remorse, it’s
essential to thoroughly research your options, set a budget, and take your time
to make an informed decision.

However, sometimes circumstances can change. You may find yourself in a
situation where you've purchased a car but need or want to cancel the
transaction. Fortunately, there are consumer protection laws in place to
safeguard your rights.


CONSUMER RIGHTS ACT 2015

The primary piece of legislation governing consumer rights in the UK is the
Consumer Rights Act 2015. This law applies to the purchase of new and used cars
from dealerships and private sellers.


COOLING-OFF PERIOD FROM A DEALERSHIP

If you've purchased a car from a dealership, the legal cooling off period will
depend on whether the sale was made ‘Off-premises’ or ‘On-premises’. In an
off-premises sale, where the vehicle is purchased online, the cooling-off period
typically lasts for 14 days from the day you receive the car. This means you
have two weeks to change your mind and return the vehicle for a full refund. 

Should the car purchase be made on the premises of the dealership, you are able
to request a refund only when there is a problem with the vehicle. If the
vehicle you’ve purchased is defective, you have 30 days from the point of
purchase to claim a full refund. In this scenario, it may not be directly
considered a cooling-off period, but rather a level of protection under the
Consumer Rights Act 2015.


MISREPRESENTATION AND FALSE ADVERTISING

If you believe that the seller provided false or misleading information about
the car, such as its mileage, accident history, or condition, you may be able to
cancel the purchase. To do so, you should:

a. Gather evidence: Document any communication, advertisements, or written
descriptions provided by the seller that are inconsistent with the actual
condition of the car.

b. Contact the seller: Inform the seller of your concerns and your intention to
cancel the purchase and request a refund.

c. Seek legal advice: If the seller refuses to cooperate or you encounter
difficulties in cancelling the purchase, consider consulting a solicitor or
contacting trading standards for guidance.


FINANCE AGREEMENTS

If you've financed your car purchase through a finance agreement, such as hire
purchase (HP) or personal contract purchase (PCP), cancelling the purchase may
be more complex. Typically, you'll need to settle the outstanding finance
balance before returning the car. Be sure to check the terms and conditions of
your finance agreement and consult with the finance provider for specific
details.


PRIVATE SALES

When buying a car from a private seller, your rights are more limited than when
purchasing from a dealership. Private sellers are not required to adhere to the
same consumer protection laws as dealerships. Therefore, it's crucial to
thoroughly inspect the car, ask questions, and consider obtaining a vehicle
history report to avoid potential issues.


SUMMARY

Everyone has purchased something online and returned it. But it’s much harder to
get your money back after you’ve purchased a car. It’s important to only sign on
the dotted line if you are 100% certain and comfortable with the decision. A
fancy showroom or an over promising salesman can easily talk you into handing
over that hefty deposit. Just make sure you’re not talked into making a decision
if you’re not comfortable being held to it.

Nonetheless, it’s important to be aware of your rights should the circumstances
arise, and you find yourself needing to cancel a car purchase. While you have a
cooling-off period for new cars, used car purchases are typically final.
However, if you suspect misrepresentation or false advertising, you may have
grounds to cancel. Always document your interactions with the seller and seek
legal advice if necessary. Understanding your rights as a consumer can help you
make informed decisions when buying a car and provide peace of mind in case you
ever need to cancel a purchase.
 

This article does not constitute legal advice, the primary aim is to make you
aware of the options available when cancelling or returning a vehicle purchase.

--------------------------------------------------------------------------------


MORE MAGAZINE ARTICLES

Cancelling a Car Purchase: Know your rights
How Will Higher Interest Rates Affect Car Buyers and Owners?
View all articles


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