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Submission: On May 25 via api from US — Scanned from DE
Effective URL: https://www.carnival.com/about-carnival/legal-notice/smstermsandconditions.aspx
Submission: On May 25 via api from US — Scanned from DE
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<h1>Legal Notice</h1>
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<h2>LEGAL NOTICE</h2>
<p>There is nothing more important to us than the safety of our guests. Comprehensive, fleet-wide security practices have been in place for many years, which include the reporting of alleged crimes to the FBI. However, as a result of
the Cruise Vessel Security and Safety Act of 2010, statistics for cruise ship crime allegations will now be posted on the internet for public viewing. Public reporting requirements, mandated by this law, are unique to the cruise
industry and similar requirements do not exist for other travel suppliers such as airlines, hotels and theme parks. </p>
<p>The statistics, cited within the U.S. Coast Guard's web site, represent crime allegations in different categories occurring on cruise ships sailing from North America, which must be reported in accordance to the Cruise Vessel
Security and Safety Act of 2010. </p>
<p>It is worth noting that these alleged incidents are no longer under investigation by the FBI and may have been reported without sufficient evidence. Additionally, it is most important to put these statistics within proper context
so that everyone can understand that the incidence of crime on board is very small given the large number of guests we carry. </p>
<!--
<p>
With 23 of our 24 ships currently sailing from US ports, we carry more guests in North America than any other
line.
</p>
<p>
This year, more than four million guests will sail with Carnival, so the number of alleged incidents is a small
fraction of those carried. The likelihood of having an incident occur on board one of our ships is therefore
remote.
</p>
-->
<p>A Carnival cruise remains one of the safest vacation options available. <a target="_blank" href="https://www.transportation.gov/mission/safety/cruise-line-incident-reports">
Incident Reporting Statistics Site <img height="11" alt="indicates external site which may or may not meet accessibility guidelines" width="13" src="~/media/62EC03CB0A194437A05D178FC9D723E8.ashx?h=11&w=13" style="height: 11px; width: 13px;"></a>
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<h2 class="text-center">CARNIVAL PRIVACY SUMMARY</h2>
<p>Last Updated: 05/12/2023</p>
<p> Carnival Cruise Line (“<strong>Carnival Cruise Line</strong>,” “<strong>we</strong>,” “<strong>our</strong>,” or “<strong>us</strong>”) is a division of Carnival Corporation & plc. We recognize that your privacy is important.
Your choice to share information with us is an important part of how we provide a world-class travel experience. We've developed this Privacy Summary to give you a quick understanding of how and why we collect, use, and share your
information both online and in the real world. </p>
<p> If you want more information, you can read the full version of the <a target="_self" href="#carnival-privacy-notice" aria-label="Review our full Privacy Notice">Carnival
Privacy Notice</a>. </p>
<h3 class="text-center">HOW WE COLLECT AND USE YOUR INFORMATION</h3>
<p> We collect many categories of personal information. The categories we collect may include: Contact and profile information; comments and suggestions, chat and opinions; Payment and transaction information; Location information;
Information provided by social networks; Information provided by third parties; Information about fraudulent or criminal activity related to your account. </p>
<p> This information is collected from you in many ways, which are described in the full <a target="_self" href="#carnival-privacy-notice" aria-label="Review our full Privacy Notice">Privacy
Notice</a>. A few examples include: </p>
<!---BULLET LIST STARTS HERE--->
<ul class="bulleted-list">
<li><strong>WHEN YOU PROVIDE PERSONAL INFORMATION TO US.</strong> We collect personal information about you when you register for an account, make a purchase, sign up for marketing communications, participate in an offer, or send it
to us.</li>
<li><strong>WHILE YOU ARE ON YOUR VACATION.</strong> We collect personal information about you when you choose to use our or our third-party partners' services, including amenities, excursions, casinos, and otherwise through photo
and video footage of our ships.</li>
<li><strong>WHEN YOU USE OUR ONLINE SERVICES.</strong> We collect some personal information about you automatically as you use our Service and during your vacation.</li>
<li><strong>FROM THIRD-PARTY SOURCES.</strong> We may also collect personal information from our third-party partners who help us to provide the Service or from other third- party partners to supplement or enhance our information.
</li>
</ul>
<!---END OF BULLET LIST--->
<p> We use personal information to facilitate your vacation and our other Services, to fulfill your requests, process transactions and contact you; to send you personalized advertising and promotional content and materials; to analyze
and improve our Services and our business; and for other reasons described more fully in our Privacy Notice below. </p>
<p> If you are travelling on an Ocean Medallion Class<sup style="font-size:12px; line-height: 12px;">®</sup> vessel, we collect information about your use of OCEAN® services, including our applications, websites, and the on-board
interactive features during your trip. Please see <a href="#medallionclass" target="_self">MedallionClass™</a> sections of our Privacy Notice for more information. </p>
<p> To learn more about the information we collect and how we use it, see our full <a target="_self" href="#carnival-privacy-notice" aria-label="Review our full Privacy Notice">Privacy
Notice</a>. </p>
<h3 class="text-center">HOW WE SHARE YOUR INFORMATION</h3>
<p> We share information in a variety of circumstances to provide our services, respond to your requests, improve your experience, and otherwise conduct our business. For example, we may share information: </p>
<!---BULLET LIST STARTS HERE--->
<ul class="bulleted-list">
<li> With our affiliates and companies in the Carnival Corporation & plc family of companies, who may use your information in the same way as we can under our Privacy Notice. </li>
<li> With third party partners and service providers to facilitate our Services, fulfill your orders or requests, when you choose to share your activities on Carnival Cruise Line with your friends and contacts, or when you engage in
promotional activities we provide with third party partners. </li>
<li> With select third parties, so that they can provide you with information and marketing messages about products and services you may enjoy. </li>
<li> In connection with a corporate transaction, such as a merger, sale, reorganization, financing, or in the event of a bankruptcy or related or similar proceeding. </li>
<li> Where we believe such disclosure is reasonably necessary to protect the personal safety or health of our guests, family members or others or support the health and wellbeing of our crew and the broader public. </li>
<li>As required by law or subpoena where necessary to comply with law and law enforcement, to enforce our <a href="/about-carnival/legal-notice/termsandconditions" aria-label="Review Carnival's Terms">Terms</a>, to protect the
security or integrity of our Services, and to exercise or protect the rights, property, health and safety of us and other third-parties. To learn more about these and other ways in which we may share your personal information,
please see our full <a target="_self" href="#carnival-privacy-notice" aria-label="Review our full Privacy Notice">Privacy Notice</a>. </li>
</ul>
<!---END OF BULLET LIST--->
<h3 class="text-center">CHOICES ABOUT YOUR INFORMATION</h3>
<p> We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following: </p>
<!---BULLET LIST STARTS HERE--->
<ul class="bulleted-list">
<li><strong>ABOUT OUR ADS.</strong> We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. To learn more about our advertising
practices and your choices relating to advertising, please see the
<a target="_blank" href="/about-carnival/legal-notice/ad-choice-policy.aspx" aria-label="Review our Ad Choice Policy section of the Privacy Notice">Ad Choice Policy</a> for more information.</li>
<li><strong>PROFILE ACCESS & SHARING SETTINGS.</strong> You may access and update your profile information, such as your user name, address, or billing information, and may change some of your data sharing preferences on your
account page.</li>
<li><strong>DEVICE SETTINGS.</strong> If you would like to update your device access permissions, such as permissions to access your geolocation, camera or address book, you can do so in the "Settings" app on your mobile device.
</li>
<li><strong>PROMOTIONAL MESSAGES.</strong> You can stop receiving promotional email communications from us by following the "unsubscribe" instructions provided in such communications. We make every effort to promptly process all
unsubscribe requests. You may still receive Service-related communications, including account verification, transactional communications, changes/updates to features of the Services, and technical and security notices.</li>
</ul>
<!---END OF BULLET LIST--->
<p> Please be sure to check the full <a target="_self" href="#carnival-privacy-notice" aria-label="Review our full Privacy Notice">Privacy Notice</a> for more information about your choices. </p>
<h3 class="text-center">REGION-SPECIFIC DISCLOSURES</h3>
<p> We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that
may be applicable to you: </p>
<ul class="unbulleted-list">
<li> – If you are a resident of the State of California, Colorado, Connecticut, Utah, or Virginia in the United States, please visit the
<a target="_self" href="#us-state-privacy-rights" aria-label="Review the U.S. State privacy rights section of the Privacy Notice">U.S. State Privacy Rights</a> section for more information. </li>
<li> – If you are a resident of the State of Nevada in the United States, please visit the <a target="_self" href="#nevada-privacy-rights" aria-label="Review the Nevada Privacy Rights section of the Privacy Notice">Nevada Privacy
Rights</a> section for more information. </li>
<li> – If you are located in the European Economic Area, Switzerland and the UK (“EEA”), please visit the
<a target="_self" href="#european-privacy-rights" aria-label="Review the European privacy rights section of the Privacy Notice">European Privacy Rights</a> section for more information. </li>
<li> – If you are located in Brazil, please visit the <a target="_self" href="#brazil-privacy-rights" aria-label="Review the Brazil-specific privacy rights section of the Privacy Notice">Brazil Privacy Rights</a> section for more
information. </li>
<li> – If you are located in the People’s Republic of China (excluding Hong Kong, Macau and Taiwan), please visit the <a target="_self" href="#china-privacy-rights" aria-label="Review the China privacy rights section of the Privacy Notice">China
Privacy Rights</a> section for more information. </li>
</ul>
<h3 class="text-center">QUESTIONS?</h3>
<p> For more questions about our Privacy Notice, please feel free to email us at <a href="mailto:dpo@carnival.com?subject=Privacy%20Notice">dpo@carnival.com</a>
</p>
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<h2 class="text-center" id="carnival-privacy-notice" name="carnival-privacy-notice">CARNIVAL PRIVACY NOTICE</h2>
<p> Carnival Cruise Line (“Carnival Cruise Line”,” <strong>“we,” </strong> <strong>“our,” </strong> or <strong>“us” </strong>) is a division of Carnival Corporation & plc. Carnival Cruise Line includes 1972 Productions Inc., 6348
Equipment L.L.C, A.C.N. 098 290 834 Pty. Ltd., A.J. Juneau Dock LLC, Adventure Island Ltd., AIDA Kundencenter GmbH, AIDAradio GmbH, Alaska Hotel Properties LLC, Air-Sea Holiday GmbH, Barcelona Cruise Terminal SLU, Bay Island Cruise
Port S.A., Belize Cruise Terminal Limited, Carnival (UK) Limited, Carnival Bahamas FC Limited, Carnival Bahamas Holdings Limited, Carnival Corporation & plc Asia Pte. Ltd., Carnival Corporation Hong Kong Limited, Carnival
Corporation Korea Ltd., Carnival Corporation Ports Group Japan KK, Carnival Finance LLC, Carnival Grand Bahama Investment Limited, Carnival Investments Limited, Carnival Japan Inc., Carnival License Holdings Limited, Carnival
Maritime GmbH, Carnival North America LLC, Carnival Port Holdings Limited, Carnival Ports Inc., Carnival Support Services India Private Limited, Carnival Technical Services (UK) Limited, Carnival Technical Services Finland Limited,
Carnival Technical Services GmbH, Carnival Vanuatu Limited, CC U.S. Ventures Inc., CCL Gifts LLC, Costa Crociere PTE Ltd, Costa Crociere S.p.A., Costa Crociere S.A., Costa Cruise Lines Inc., Costa Cruise Lines UK Limited, Costa
Cruises Customer Service S.L.U., Costa Cruises Shipping Services (Shanghai) Company Limited, Costa Cruises Travel Agency (Shanghai) Co. Ltd., Costa Cruises Turkey Turizm Gelisim A.S., Costa Cruzeiros Agencia Maritima e Turismo
Ltda., Costa International B.V., Costa Kreuzfahrten GmbH, Cozumel Cruise Terminal S.A. de C.V., Cruise Ships Catering & Services International N.V., Cruise Terminal Services S.A de C.V., Cruiseport Curacao C.V., CSMART Real
Estate B.V., CSMART Real Estate C.V., CSSC Carnival (Shanghai) Cruise Shipping Limited, CSSC Carnival Italy Cruise Investment S.r.L., D.R. Cruise Port Ltd., F.P.M. SAS, F.P.P. SAS, Fleet Maritime Services (Bermuda) Limited, Fleet
Maritime Services Holdings (Bermuda) Limited, Fleet Maritime Services International Limited, Gibs Inc, Global Experience Innovators Inc, Global Fine Arts Inc, Global Shipping Service (Shanghai) Co. Ltd., Grand Cruise Shipping
Unipessoal LdA, Grand Turk Cruise Center Ltd, GXI LLC, HAL Antillen N.V., HAL Beheer B.V., HAL Maritime Ltd., HAL Nederland N.V., HAL Properties Limited, HAL Services B.V., Holding Division Iberocruceros SLU, Holland America Line
Inc., Holland America Line N.V., Holland America Line Paymaster of Washington LLC, Holland America Line U.S.A. Inc., HSE Hamberg School of Entertainment GmbH, Ibero Cruzeiros Ltda., Ibercruceros SLU, Information Assistance
Corporation, International Cruise Services S.A. de C.V., International Leisure Travel Inc., International Maritime Recruitment Agency S.A. de C.V., Milestone N.V., Navitrans S.R.L., Ocean Bahamas Innovation Ltd., Ocean Medallion
Fulfilment Ltd., Odds on Gaming Corporation, Operadora Catalina S.r.L., P&O Princess American Holdings, P&O Princess Cruises International Limited, P&O Princess Cruises Pension Trustee Limited, P&O Properties
(California) Inc., P&O Travel Limited, Piccapietra Finance S.r.L., Prestige Cruises Management S.A.M., Prestige Cruises N.V., Princess Bermuda Holdings LTD., Princess Cays Ltd., Princess Cruise Corporation Inc., Princess Cruise
Lines Ltd., Princess Cruises and Tours Inc., Princess U.S. Holdings Inc., RCT Maintenance & Related Services S.A., RCT Pilots & Related Services S.A., RCT Security & Related Services S.A., Roatan Cruise Terminal S.A. de
C.V., Royal Hyway Tours Inc., Santa Cruz Terminal S.L., Seabourn Cruise Line Limited, SeaVacations Limited, SeaVacations UK Limited, Shanghai Coast Cruise Consulting Co. Lda., Ship Care (Bahamas) Limited, Sitmar Cruises Inc.,
Spanish Cruise Services N.V., Sunshine Shipping Corporation Ltd., T&T International Inc., Tour Alaska LLC, Transnational Services Corporation, Trident Insurance Company Ltd., Welcome Travel Group S.p.A., West Sicily Gate S.r.L.,
Westmark Hotels of Canada Ltd., Westmark Hotels Inc, Westours Motor Coaches LLC, World Leading Cruise Management (Shanghai) Co. Ltd. We recognize that your privacy is important. Your choice to share information with us is an
important part of how we provide a world-class travel experience. We’ve developed this Privacy Notice to explain how your personal information is collected, used, stored, processed, transferred and disclosed by Carnival Cruise Line,
both online and in the real world. </p>
<p>
<strong><u>Our Services.</u></strong> This Privacy Notice applies to our websites and applications, including Carnival.com and the HubApp and any other website, mobile application, or other online service that links to this Notice
(collectively, our “<strong>Sites</strong>”) and describes how we collect, use and process your personal information in connection with our Sites, marketing and promotional activities and your interactions with us before, during and
after one of our vacation experiences (collectively with our Sites, our “<strong>Services</strong>”).
</p>
<p> Please note that this privacy notice does not apply to our processing of information about employees, crew, contractors or our vendor contacts. </p>
<p> By providing us with your personal information or otherwise using our Services, you acknowledge that you have read, understood and agree to the terms of this Privacy Notice and our <a target="_self" href="/about-carnival/legal-notice/termsandconditions" aria-label="Review Carnival's Terms of Service">Terms of
Service</a>. </p>
<p> Click on the links below to jump to each section: </p>
<!---ANCHORS START HERE--->
<ul class="numbered-list">
<li>
<a target="_self" href="#how-we-collect-and-use-your-information">
HOW WE COLLECT AND USE YOUR INFORMATION</a>
</li>
<li>
<a target="_self" href="#how-we-share-your-information">
HOW WE SHARE YOUR INFORMATION</a>
</li>
<li>
<a target="_self" href="#choices-about-your-information">
CHOICES ABOUT YOUR INFORMATION</a>
</li>
<li>
<a target="_self" href="#covid-19-notice">
COVID-19 NOTICE</a>
</li>
<li>
<a target="_self" href="#childrens-privacy">
CHILDREN’S PRIVACY</a>
</li>
<li>
<a target="_self" href="#region-specific-disclosures">
REGION-SPECIFIC DISCLOSURES</a>
</li>
<li>
<a target="_self" href="#how-we-protect-your-information">
HOW WE PROTECT YOUR INFORMATION</a>
</li>
<li>
<a target="_self" href="#tsa-secure-flight-notice">
TSA SECURE FLIGHT NOTICE</a>
</li>
<li>
<a target="_self" href="#links-to-third-party-services">
LINKS TO THIRD-PARTY SERVICES</a>
</li>
<li>
<a target="_self" href="#changes-to-our-privacy-notice">
CHANGES TO OUR PRIVACY NOTICE</a>
</li>
<li>
<a target="_self" href="#question-comments-contact-us">
QUESTION? COMMENTS? CONTACT US</a>
</li>
</ul>
<!---END OF ANCHORS--->
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<h3 class="text-center" id="how-we-collect-and-use-your-information">HOW WE COLLECT AND USE YOUR INFORMATION</h3>
<p> We collect personal information in various ways, for example, when you visit our online sites and services, book travel, create an account, enjoy our vacation experiences while on a voyage, communicate with us or otherwise engage
with our Services. All of the information collected through our Services may be combined to provide a seamless, personalized experience, regardless of how you interact with us. </p>
<p> The categories of personal information we collect can include: </p>
<ul class="unbulleted-list">
<li>
<strong><em>Personal identifiers</em></strong> such as your name, email address, mailing address, phone number, date of birth or similar identifiers.
</li>
<li>
<strong><em>Customer records</em></strong> such as your identification documents, payment information (credit or debit card or other financial information).
</li>
<li>
<strong><em>Commercial information</em></strong> such as your travel history, account data, participation in a loyalty or rewards program, information about the products or services purchased or considered.
</li>
<li>
<strong><em>Health or medical information</em></strong> such as health monitoring information, accessibility information, care in one of our shipboard clinics, medications, allergies or other medical accommodation needs.
</li>
<li>
<strong><em>Sensory information</em></strong> such as photos and videos of you and audio recordings of phone calls between you and us, where permitted by law.
</li>
<li>
<strong><em>Biometric information</em></strong>, including facial identifiers that can recognize you from photos and video.
</li>
<li>
<strong><em>Preferences</em></strong> you provide to us or generated through your use of the Services, including inferences we may make based on our experience with you.
</li>
<li>
<strong><em>Internet, network and device information</em></strong> from the browser or device you use to access our Services, which could include your IP address, device ID, cookie identifiers, browser type, internet service
provider, referring/exit pages, operating system, date/time stamp and or clickstream data.
</li>
<li>
<strong><em>Geolocation data</em></strong> including precise geolocation data from your browser or device or inferred based on your IP address.
</li>
<li>
<strong><em>Professional information</em></strong> if you submit a job application or in connection with your role as a travel partner or agent.
</li>
<li>
<strong><em>Background check information</em></strong> that we may receive from third-party sources, such as criminal and sex offender registry information.
</li>
</ul>
<p> Keep reading to learn more about how we collect personal information you provide to us directly, information we collect through your use of the Services or your travel experience, and information we receive through third parties,
and the purposes for which we use your information. </p>
<h4>A. When You Provide Personal Information to Us.</h4>
<ul class="bulleted-list">
<li>
<strong>REGISTRATION & PROFILE.</strong> If you register for an account through our Services or complete your traveler profile, we collect your personal identifiers, customer records, commercial information and, if you provide
it, information about health or medical conditions. We use this information to create and administer your account, provide you with the relevant Services and information, communicate with you regarding your account and your use of
the Services, provide rewards and loyalty program perks, for customer support purposes, and to send you marketing communications by email, push notification, or by text message, in accordance with your preferences.
</li>
<li>
<strong>TRAVEL BOOKINGS & ORDERS.</strong> If you book travel with us or order additional products or Services, we collect a variety of information, including your personal identifiers, customer records, commercial information
and, if you provide it, information about health or medical conditions, as well as any other information you choose to provide to us. We use this information to process your transaction, complete and ship your purchase, book and
confirm your travel itinerary, communicate with you and those traveling with you about your itinerary and to administer the Services.
</li>
<li>
<strong>INQUIRIES & COMMUNICATIONS.</strong> If you communicate with us or other guests through any paper or electronic form to request an itinerary, deck plan, brochure, ebrochure or video, or to otherwise inquire or
communicate with us or other guests, we collect your personal identifiers, commercial information, and any other personal information you choose to provide in the content of your message. We use this information to investigate and
respond to your inquiries, to facilitate communication with us and the other guests, to provide you with requested information, to enhance the services we offer to our guests, and to manage and grow our business. If you represent
a company or agency interested in partnering with us, we will also collect your professional and employment information in order to respond to your inquiries, communicate with you, to manage and grow our organization and to
facilitate a business relationship.
</li>
<li>
<strong>SURVEYS & SWEEPSTAKES.</strong> If you choose to take advantage of a promotion, respond to a survey, or enter a contest or sweepstakes, we collect your personal identifiers, customer records and any other personal
information you are requested to provide at the time, or choose to provide to us. We use this information to administer and facilitate the Services, to respond to your submission, to communicate with you, to conduct market
research, inform our marketing and advertising activities and improve and grow our business.
</li>
<li>
<strong>DEVICE CONTENT (CONTACTS AND PHOTOS).</strong> With your permission, we will collect content from the device you use to access our online Services, such as photos from your device camera roll and camera and the contacts
from your address book. We use this information to share photos and video you take during your vacation or to communicate with your contacts. For more information on how to withdraw your permission, please see the <a target="_self" href="#choices-about-your-information" aria-label="Review the Choices About Your Information section of the Privacy Notice">Choices About Your
Information</a> section below.
</li>
</ul>
<p> You may provide personal information for yourself and those traveling with you. By providing us with the travel or contact information of any third party, you confirm that you have the authority to do so on their behalf and have
provided them with the information set out in this Privacy Notice. The personal information of each person whose personal information is linked to the same travel itinerary may be accessible by all others included in that same
itinerary. </p>
<h4>B. While You Are On Your Vacation.</h4>
<p> When you take part in the Services aboard one of our ships or at one of our properties, we collect information about your visit, including information about your interactions with our staff, programming and with the
technology-enhanced features of our ships and hotels. </p>
<p> There are a few different types of vacation experiences where we may collect and use your information: </p>
<ul class="bulleted-list">
<li>
<strong>AMENITIES, EXCURSIONS & ADD-ON SERVICES.</strong> If you choose to take advantage of our amenities or enhance your vacation with on-board purchases of goods or Services, we collect your personal identifiers, customer
records, and commercial information. Depending on the Service, we may also need to collect information about your health or medical conditions. We use this information to process your transaction, book and administer your
Services, to communicate with you and those travelling with you about your Services, and to inform our advertising and marketing activities. Where the Services are provided by third-party companies, we will use your information to
coordinate and facilitate their provision of the Service.
</li>
<li>
<strong>INCIDENTS AND HEALTH SCREENINGS.</strong> If, while traveling with us, you suffer a personal injury, fall ill, submit a claim about a personal injury, or are otherwise involved in an incident, we collect your personal
identifiers, health or medical information and details about the incident. We may also screen you for symptoms of potential contagions, such as COVID-19, that may present a risk to the other guests and crew members aboard our
ships, including through temperature checks, self-assessment questionnaires and tissue sampling. We use this information to attend to your medical and safety needs and those of our guests and crew, maintain records of incidents,
facilitate investigations and remedies, to protect our rights and the rights of our guests, for security and public health purposes, to prevent fraud, and to improve our Services.
</li>
<li>
<strong>PHOTO & VIDEO FOOTAGE.</strong> We collect a security photo at or before you board our ships. We operate closed circuit television (CCTV) cameras on board our ships, including at all access points and throughout the
public areas. These CCTV cameras record continually and <strong><em>images of you</em></strong> may appear in these recordings ("<strong><em>CCTV images</em></strong>"). Photographers and camera crews take photographs and make
films for guests to purchase at the end of their vacation or for our own promotional use. They are happy to take reasonable steps to avoid filming or photographing you where you indicate to the person with the camera that this is
your preference , but we are unable to guarantee that your images will not be included on an incidental basis. We use this information for our own promotional purposes, to maintain records of incidents, facilitate investigations
and remedies, to protect our rights and the rights of our guests, for security purposes, to enable public health measures, to prevent fraud, and to improve our Services. We may apply facial recognition technology to your security
photo to facilitate camera-enabled rapid embarkation, debarkation, at entry and exit of the vessel at ports of call. We may also use facial recognition to link the pictures and videos taken by onboard photographers or
videographers to you for ease of ordering and to reduce paper waste. After sailing, you will still be able to access your linked photos and videos via our connection with a third-party photo library service. We delete facial
biometric identifiers promptly following completion of the voyage though we may retain any photos that have been identified and linked to a guest account for up to two (2) years to enable guest access and purchase of photos and
photo memorabilia after the end of the voyage.
</li>
<li>
<strong>CASINO.</strong> If you choose to play or use the services in one of our Casinos or gaming arcades and/or participate in one or more bingo sessions or online gaming experiences, we may collect your personal identifiers,
customer records and commercial information. We also collect information about your gaming activity, such as the games you play, duration of play, results of play, total amount wagered, and amount of winnings. We may use this
information to validate your identity and age, to determine your eligibility for promotions and offers during your vacation and for future travel, to inform our marketing and advertising activities, and to communicate directly
with you. In addition, we may use this information to generate win/loss statement, to conduct credit checks, process lines of credit, or otherwise as needed to comply with our legal obligations and to prevent or investigate fraud.
<em>Note:</em> guest casino sites may only be available in international waters or locations where permitted by applicable jurisdictional laws.
</li>
<li>
<strong id="medallionclass" name="medallionclass">MEDALLIONCLASS™.</strong> Where available on MedallionClass™ ships and at certain resorts or destinations, we collect information from and linked to your use of your Medallion®
wearable (the “<strong>Medallion®</strong>”), as well as information collected through OCEAN® websites and applications, including MedallionClass™, PlayOcean®, and Ocean® Casino ( together with MedallionClass™ ships and
destinations, the “<strong>MedallionClass™ Services</strong>”), your use of the Medallion® during your vacation, and from your booking and interactions with our Services on-board and in select resorts. The wearable Medallion®
allows us to collect your <strong>position and movement information</strong> through sensors and readers located throughout our MedallionClass™ ships and in certain resorts and properties which emit a signal that detects the
presence of the Medallion®. This allows us to gather information about your position and location within the ship and your movements on-board. The Medallion® technology is not a global positioning system and cannot detect the
precise geolocation (lat/long) of an individual. The Medallion® is linked to your other personal information associated with your registration and traveler profile. We use this information to enable certain personalized features
and Services online and during your vacation. For example, we use this information to locate you during your vacation and enable you to locate other members of your family, to contact you and deliver requested Services to your
location (e.g., food delivery), to send you content or messaging relevant to your location and to customize your interactions with our Services. We may also use this information to monitor and protect the health and safety of our
guests, including to conduct contact tracing, or investigate wrongful acts or allegations as appropriate. We may also use this information, individually and in aggregate, to develop and improve our Services and to understand the
movement patterns and behaviors of guests on our ship. When you make a purchase through the MedallionClass™ Services using your Medallion®, we will process the commercial information you have on file in order to complete your
transaction, detect and prevent fraud, and to inform our advertising and marketing.
</li>
</ul>
<h4>C. When You Use Our Online Services.</h4>
<p> When you visit our Sites or use our Services, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party partners automatically collect information you provide to us and information
about how you access and use the Service and information about the device you use to access the Service. </p>
<p> We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, APIs and mobile software development kits (SDKs), location-identifying
technologies, and similar technology (collectively, “<strong>tracking technologies</strong>”), and we may use third party services and technologies to collect this information. Information we collect automatically about you may be
combined with other personal information we collect directly or receive from other sources. </p>
<p> Specifically, we and our third party partners may use tracking technologies to automatically collect commercial information, preferences, and internet, network and device information, including: </p>
<ul class="bulleted-list">
<li>
<strong>Information about how you access the Service,</strong> such as the site from which you came and the site to which you are going when you leave our Sites, how frequently you access the Service, when and whether you open
emails or click the links contained in emails, your location when you access or interact with our Service, whether you access the Service from multiple devices and other actions you take on the Service.
</li>
<li>
<strong>Information about how you use the Service,</strong> such as the pages you visit, the links you click, the ads you view and click on, videos you watch, purchase information and your checkout process, and other similar
actions. We may also use third-party tools to collect information you provide to us or information about how you use the Service and may record your mouse movements, scrolling, clicks and keystroke activity on our Sites and other
browsing behavior. These tools may also record information you enter when you interact withour Service or engage in chat features through our service.
</li>
<li>
<strong>Information about the computer, tablet, smartphone or other device you use,</strong> such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date
and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account (including, e.g., a persistent device identifier or an Ad ID), and other such information.
</li>
<li>
<strong>Analytics information.</strong> We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of
our users.
</li>
</ul>
<p> All of the information collected automatically through these tools allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our
Sites and Services, and improve the effectiveness of our Service, offers, advertising, communications and customer service. We may also use this information to: (a) remember information so that you will not have to re-enter it
during your visit or the next time you visit the Sites; (b) provide custom, personalized content, and information; (c) identify and contact you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e)
perform analytics and detect usage patterns on our Service; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise to plan for and enhance our Service. </p>
<p> If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing
cookies; or (iii) set your browser to automatically reject cookies. Please note, however, that disabling our cookies may mean that you will not be able to take full advantage of our Services. </p>
<p> Deleting cookies or controlling cookies through browser settings does not delete non-cookie tracking technologies such as Flash objects and HTMP5 Local Storage Objects (LSOs). To manage Flash cookie settings and preferences, you
must use the settings manager on Adobe’s website or by
<a href="https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html" target="_blank" aria-label="Visit Adobe's Website on Flash cookie settings">clicking here. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
If you choose to delete Flash objects from our Service, then you may not be able to access and use all or part of the Service or benefit from the information and services offered. </p>
<p> We and our third party partners may collect information through tracking technologies for personalized advertising purposes. See
<a target="_blank" href="/about-carnival/legal-notice/ad-choice-policy.aspx" aria-label="Review our Ad Choice Policy">“About Our Ads”</a> to learn more. </p>
<h4>D. Information From Third-Party Sources.</h4>
<p> We may receive personal information about you from other users or our business partners and service providers and combine this information with other information we have. </p>
<ul class="bulleted-list">
<li>
<strong>AFFILIATES.</strong> We may receive information about you collected by other Carnival Corporation companies, businesses, brands and affiliated entities in our family of companies, so that information you provide to one
brand may be used by us to better provide you Services and communicate with you.
</li>
<li>
<strong>SINGLE SIGN-ON.</strong> We use single sign-on to allow a user to enter login information from a third-party platform to access the Services. If you create or log into your account through a third-party social media site,
such as Facebook or Google, these services will authenticate your identity and provide you the option to share certain personal information with us, which could include your personal identifiers. We may use this information to
authenticate your account, to provide you Services, to communicate with you, and for advertising and marketing purposes. The data we receive is dependent on the third-party’s policies and your privacy settings on that third-party
site. To learn more about the use of data collection technologies by social media sites, please visit each site’s privacy policy.
</li>
<li>
<strong>SERVICE PROVIDERS & PARTNERS.</strong> From time to time, we may receive personal information about you from our service providers and other partners, including from our marketing partners or from third-parties
conducting identity or address verification, payment processing, credit checks, processing lines of credit, or from our excursion partners or other partners providing activities or co-branded services. We use this information to
validate your identity, age and address, to comply with our legal obligations, to monitor activity to identify and provide you with promotions and offers onboard and for future travel, and to prevent fraud, protect our rights and
the rights of others, to inform our marketing and advertising activities, calculate loyalty points and administer our loyalty program, and to help provide our Services.
</li>
<li>
<strong>OTHER TRAVELERS.</strong> We may obtain information about you from other travelers who are traveling with you or who have traveled with you, as well as your emergency contacts. We use this information to book your travel
itinerary, communicate with you and those traveling with you about the Services, to support public health initiatives, to administer the Services, and for the purpose for which it was provided to us.
</li>
<li>
<strong>TRAVEL AGENTS.</strong> If you purchase travel through a travel agent, the agent may send us your personal identifiers, commercial information and information about health or medical conditions. We will use this
information to complete the transaction, book your travel itinerary, communicate with you and those traveling with you about the Services, analyze trends, improve our business, and facilitate your vacation experience. They may
retain a copy of this data and are required to have appropriate admin, technical and other safeguards. The travel agent is solely responsible for the processing of personal data they retain. Please review privacy notice of each
applicable travel agent for more information about their processing practices.
</li>
<li>
<strong>PUBLICLY AVAILABLE INFORMATION.</strong> We may also collect information about you that is publicly available. For example, we may collect information you publicly post or tag us in on social media sites, such as Facebook
or Google, elsewhere online, and information contained in public records databases. We will use this information to conduct market research, verify your identity, prevent fraud, and improve our Services.
</li>
</ul>
<p> In addition to the uses described above, we may collect and use personal information for the following purposes: </p>
<ul class="bulleted-list">
<li> To create, maintain, improve, and operate the Services. </li>
<li> To personalize your user experience. </li>
<li> To communicate with you to provide technical or administrative support. </li>
<li> To conduct, manage, and grow our organization. </li>
<li> To analyze, research, investigate and improve the use of our Services and interactions with our guests. </li>
<li> To prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services, and to comply with legal requirements, obligations and other
governmental demands. </li>
<li> To investigate and resolve disputes and security issues and to enforce our <a target="_self" aria-label="Review our Terms of Service" href="https://www.carnival.com/about-carnival/legal-notice/termsandconditions">Terms of
Service</a> and any other contracts you have entered into with us. </li>
<li> For any other lawful, legitimate business purpose. </li>
</ul>
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<h3 class="text-center" id="how-we-share-your-information" name="how-we-share-your-information"> HOW WE SHARE YOUR INFORMATION </h3>
<p> We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “<a target="_self" href="#choices-about-your-information" aria-label="Review the Choices About Your Information section of the Privacy Notice">Choices About Your
Information</a>” section below. </p>
<p> We may share your personal information in the following ways: </p>
<ul class="bulleted-list">
<li>
<strong>AFFILIATES.</strong> We may share personal information with our other Carnival Corporation companies, businesses, brands and affiliated entities in our family of companies, who may use your personal information in the
manner described in this Privacy Notice. Please visit
<a href="https://www.carnivalcorp.com/corporate-information/our-brands" target="_blank" aria-label="Visit the Carnival Corporation website">our website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
to learn more about the different brands in the Carnival Corporation family of companies, including how to contact each with privacy related inquiries.
</li>
<li>
<strong>SERVICE PROVIDERS.</strong> We share information with third party vendors and service providers that perform services for or on our behalf, which may include identifying and serving targeted advertisements, providing
mailing or email services, tax and accounting services, product fulfillment, payments processing, photo sharing, data processing and enhancement services, medical and health purposes, fraud prevention, web hosting, analytic
services, or other online functionality, subject to appropriate contractual terms protecting the confidentiality and use of such data.
</li>
<li>
<strong>PROMOTIONAL PARTNERS.</strong> We may share limited personal information with third parties with whom we partner to provide promotions, excursions, activities, contests, and sweepstakes, or other promotional activities.
The partner will usually be identified by name in our promotion, contest, or sweepstakes communication.
</li>
<li>
<strong>WITH TRAVEL AND EXCURSION PARTNERS.</strong> Some onboard products and services, excursions and other activities are provided by other companies or you may book a travel through multiple operators, such as a travel agent
or airline. We may share personal identifers and similar information before, during and after your cruise to facilitate your travel activities, provide your requested services, and provide a seamless service to our guests.
</li>
<li>
<strong>AT YOUR REQUEST.</strong> With your consent or at your direction, we may share your information with. your friends and family through the Services or on various social media networks, or with third parties to whom you
direct us to share information, such as excursion partners, medical providers or your travel agent. If you post a product review on our website or a comment on our social media sites, the information you provide may be displayed
on publicly online for others to view.
</li>
<li>
<strong>SELECT MARKETING AND STRATEGIC BUSINESS PARTNERS:</strong> We may share limited data with our marketing and strategic business partners, who may use this information for their own business and commercial purposes in
accordance with their own privacy policies. For example, these partners may send you emails to provide you with information and marketing messages about products or services that may interest you. You may be given the option to
opt-in or opt-out of such sharing, consistent with the laws of the applicable jurisdiction.
</li>
<li>
<strong>CORPORATE TRANSACTIONS:</strong> Personal information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of any or all of our assets or shares, reorganization, financing,
change of control or acquisition of all or a portion of our business by an affiliate or third party, or in the event of a bankruptcy or related or similar proceedings; and
</li>
<li>
<strong>FOR HEALTH AND SAFETY REASONS:</strong> Your health and safety is important to us. We may share personal information with third parties or individuals if we reasonably believe in good faith that such action is necessary to
protect the personal safety or health of our guests, crew, family members or other individuals. For example, we may disclose your personal identifiers and medical information if you require medical assistance or if we believe that
such disclosure is reasonably necessary to inform health care and we may disclose similar information to your family members and emergency contacts, insurance providers, medical providers and family assistance companies in the
event of health or safety incident. We may also disclose personal identifiers and health or medical information to our personnel and contractors, port agents and authorities, government officials, health agencies or any other
individual or institution as reasonably needed to support public health initiatives, comply with our legal or regulatory obligations, attend to your medical and safety needs, facilitate investigations and remedies, track and
mitigate risks of communicable illness including COVID-19, and to protect the rights, health and safety of our guests, crew, and others.
</li>
<li>
<strong>LAW ENFORCEMENT, GOVERNMENT AUTHORITIES, REGULATORS AND FOR SAFETY OR LEGAL REASONS:</strong> We may share personal information with third-parties as required by law or subpoena or if we reasonably believe that such action
is necessary to (a) comply with the our legal obligations under the laws in the jurisdictions in which we operate; (b) to comply with the lawful or reasonable requests of law enforcement, government authorities, courts or to
respond to legal process; (c) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (d) to exercise or protect the rights, property, or personal safety or health of us, our guests, online
visitors, or any other third-party. For example, and we may be required to disclose your personal identifiers, customer records and other information to customs agencies or port authorities in the locations where we stop in port.
</li>
</ul>
<p> We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you. </p>
<p> All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties, except as follows: (1) sharing with vendors, consultants, and other service providers who need
access to such information to carry out work on our behalf, and who will not use such information for their own purposes; (2) if we believe disclosure is required by any applicable law, rule, or regulation, or is necessary to comply
with law enforcement or other legal process; (3) if you consent to our sharing of such information; or (4) sharing that is otherwise allowed by law and is in accordance with carrier terms and conditions. </p>
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<h3 class="text-center" id="choices-about-your-information" name="choices-about-your-information">CHOICES ABOUT YOUR INFORMATION</h3>
<ul class="unbulleted-list">
<li>
<strong>PROFILE ACCESS & SHARING SETTINGS.</strong> You may access and update your profile information, such as your user name, address, or billing information, and may change some of your data sharing preferences on your
account page.
</li>
<li>
<strong>GEOLOCATION & DEVICE CONTENT.</strong> You may control location tracking by adjusting your location services options on the “Settings” app on your mobile device. We may continue to approximate your location based on
your IP address when you access the Services through a computer or device. If you would like to update your device content access permissions, such as permissions to access your camera or address book, you can do so in the
"Settings" app on your mobile device.
</li>
<li>
<strong>MEDALLIONCLASS™.</strong> To avoid the collection of your position and movement data collected, do not use the Medallion®. You may contact the staff on board the ship to request a card to access your guest room and pay for
on board transactions in lieu of the Medallion®. The sensors will still be able to detect your on board position when you use the card to access your room, make a payment, or take a photo, but the card cannot be read by the
long-range sensors to track movement data around the ship. Some features of the MedallionClass™ Services will not be available to you if you do not use the Medallion®.
</li>
<li>
<strong>PROMOTIONAL MESSAGES.</strong> You can stop receiving promotional email communications from us by following the “unsubscribe” instructions provided in such communications. We make every effort to promptly process all
unsubscribe requests. You may still receive Service-related communications, including account verification, transactional communications, changes/updates to features of the Services, and technical and security notices.
</li>
<li id="accessing-your-information" name="accessing-your-information">
<strong>ACCESSING, CORRECTING OR DELETING YOUR INFORMATION.</strong> In accordance with the applicable jurisdictional laws, you may have the right to request to access, correct, or delete your personal information, or remove your
name or comments from our website or publicly displayed content. We may not be able to modify or delete your information in all circumstances. <ul class="bulleted-list">
<li>To access, modify or delete your personal information, please submit a request by:</li>
<ul class="bulleted-list" style="list-style: circle;">
<li>Emailing <a href="mailto:dpo@carnival.com">dpo@carnival.com</a> with sufficient information to identify you and your request,</li>
<li>Filling out our
<a href="https://privacyportal.onetrust.com/webform/9f637297-380b-4119-90ad-33d16a095ebb/49f625c1-08c7-4f45-acf0-795d911311f9" target="_blank" aria-label="Visit the Request Form">Request Form <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>,
or</li>
<li>Calling <a href="tel:1-855-845-2599">1-855-845-2599</a></li>
<li style="list-style: none;">We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account.</li>
<li style="list-style: none;">In certain circumstances, we may decline a request to exercise the requests described above, particularly where we are unable to verify your identity. If we are unable to comply with all or a
portion of your request, we will explain the reasons for declining to comply with the request. </li>
</ul>
<li><strong>REQUESTS FOR MINOR CHILDREN.</strong> If you wish to submit a request to access, modify or delete information on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide
sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s
legal guardian or authorized representative).</li>
</ul>
</li>
<li>
<strong>ABOUT OUR ADS.</strong> We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. To learn more about our advertising
practices and your choices relating to advertising, please see the <a target="_blank" href="/about-carnival/legal-notice/ad-choice-policy.aspx" aria-label="Review our Ad Choice Policy">About Our Ads</a> section for more
information.
</li>
</ul>
<div class="text-right">
<a target="_self" id="toplink" href="#alllinks">
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</div>
<h3 class="text-center" id="covid-19-notice" name="covid-19-notice">COVID-19 NOTICE</h3>
<p> In response to the global coronavirus pandemic and to protect against the risks of other communicable illness, all guests may be required to undergo health screenings and we will collect additional information recommended by
public health authorities or other government agencies or to otherwise demonstrate our guests’ ongoing health and fitness to travel, including: </p>
<ul class="bulleted-list">
<li><strong>CONTACT INFORMATION.</strong> Information such as name, nationality, country of residence, originating address, destination address, telephone, and email;</li>
<li><strong>SYMPTOMS AND HEALTH INFORMATION.</strong> Information regarding the presence or absence of possible COVID-19 or other global pandemic symptoms, which may be collected through temperature scans, tissue sampling, medical
examinations, surveys or questionnaires, as well as information about pre-existing medical conditions;</li>
<li><strong>EXPOSURE.</strong> Information regarding potential exposure to or infection with COVID-19 or other global pandemic, which may include recent travel history, contacts with guests, crew or other individuals.; </li>
<li><strong>CONTACT TRACING VIA WEARABLE DEVICE TECHNOLOGY AND OCEANORBIT™ CONTACT TRACING SYSTEM.</strong> Information about on-board contacts with crew, guests or other individuals collected via wearable technology such as the
Medallion® on MedallionClass™ ships and properties and/or the OceanOrbit™ Contract Tracing system. These devices collect data, such as personal contact, time stamp, duration of contact and frequency of contact with others.</li>
<li><strong>AS REQUIRED BY LAW.</strong> Information collected by our on-board crew or reservations staff pursuant to directives by public health organizations or other government agencies.</li>
</ul>
<p> We collect and use this information because: </p>
<ul class="bulleted-list">
<li>we must comply with certain regulatory requirements regarding public health, including to determine your fitness to travel consistent with applicable government regulations and guidelines;</li>
<li>we have a legitimate business interest in ensuring the health and safety of our passengers, crew and the public;</li>
<li>we have a legitimate business interest in complying with legal and regulatory requirements applicable in the various jurisdictions in which we operate;</li>
<li>we need to use this information to perform our contract with you to provide our vacation experiences.</li>
</ul>
<p><strong>Contact Tracing through OceanOrbit™ Contract Tracing System.</strong> To help mitigate and manage the potential spread of COVID-19 or other global pandemic illnesses, we use wearable device technology to identify
individuals who may have been exposed to COVID-19 and to rapidly detect potential secondary cases that may arise after transmission from an infected individual. The OceanOrbit™ device is a wearable portable electronic device that
collects data as guests and crew interact with one another in public and in private areas by broadcasting and recording the presence and proximity of other OceanOrbit™ devices. The OceanOrbit™ system collects time stamps, duration
of contact and frequency of contacts. The raw data is associated with the device ID number but will be correlated with guest or crew personal information in the event that contract tracing is called for. On MedallionClass™ ships, we
may use on board contact data collected in connection with the Medallion®, rather than the OceanOrbit™ system, which will be linked to your personal information in the same manner as all other OCEAN® data. As part of our contract
tracing efforts, we take reasonable precautions to respect our Guests’ privacy and confidentiality by communicating contact exposure information in a manner that is not personally identifiable. However, information about you may be
disclosed in a manner that could allow the recipient to determine your identity. For example, if we determine that it is necessary to disclose to a guest that she was in contact with an individual who tested positive for COVID-19
for a period of 1-2 hours on a particular date, that guest may be able to ascertain the likely identity of the unnamed individual based on her personal experience. </p>
<p> We may disclose your personal information, contacts and health information with third parties or individuals to attend to your medical and safety needs and those of our guests and crew; to comply with legal and regulatory
requirements; to facilitate public health response initiatives; to conduct contract tracing of individuals who are exposed to or test positive for COVID-19 or other communicable illness while staying with us; or if we reasonably
believe that such disclosure is necessary to inform your health care or to protect the personal safety or health of our guests, crew, or other individuals. For example, we may disclose personal identifiers and health or medical
information to our personnel and contractors, port agents and authorities, government officials, health agencies or any other individual or institution as reasonably needed to support public health initiatives, comply with our legal
or regulatory obligations, attend to your medical and safety needs, facilitate investigations and remedies, track and mitigate risks of communicable illness including COVID-19, and to protect the rights, health and safety of our
guests, crew, and others. </p>
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<h3 class="text-center" id="childrens-privacy" name="childrens-privacy">CHILDREN’S PRIVACY</h3>
<p> Though Carnival Cruise Line provides fun for families of all ages, most of our online Services are not intended to be used by children, nor do we have actual knowledge that children are using these online Services. When we intend
to collect personal information from children online, we take additional steps to protect their privacy, including: </p>
<ul class="bulleted-list">
<li>notifying and obtaining consent from parents and legal guardians, in accordance with applicable law,</li>
<li>limiting our collection of personal information from children to no more than is reasonably necessary to participate in the online activity, and</li>
<li>giving parents and legal guardians the ability of access personal information that we have collected from their children and to request the personal information be deleted or modified.</li>
</ul>
<p> If you believe that we might have inadvertently collected information from a child without appropriate parental consent, please contact us at <a href="mailto:dpo@carnival.com?subject=Privacy%20Notice">dpo@carnival.com</a> so that
we may delete the information as soon as possible. </p>
<p> Where we collect personal information about children (for instance, information provided by a parent or legal guardian, travel agent or other travel partner), we process such information in a manner consistent with applicable laws
protecting the privacy of children’s data. </p>
<div class="text-right">
<a target="_self" id="toplink" href="#alllinks">
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</div>
<h3 class="text-center" id="region-specific-disclosures" name="region-specific-disclosures">REGION-SPECIFIC DISCLOSURES</h3>
<h4 id="us-state-privacy-rights" name="us-state-privacy-rights">A. U.S. State Privacy Rights</h4>
<p> This section applies to you if you are a resident of the state of California, Colorado, Connecticut, Utah, or Virginia, and provides additional information about our personal information processing practices relating to individual
residents of these states. </p>
<p>
<strong>Collection and Use of Personal Information.</strong> In the last 12 months, we have collected all of the categories of personal information described in our Privacy Notice. To learn more about the types of personal
information we collect, the sources from which we collect it, and the purposes for which we use this information, please refer to <a target="_self" href="#how-we-collect-and-use-your-information" aria-label="Review the How We Collect and Use Information section of the Privacy Notice">How We Collect and
Use Your Information</a> of the Privacy Notice.
</p>
<p>
<strong>Sensitive Information.</strong> Some of the categories of personal information described in our Privacy Notice may be classified as “sensitive” under certain U.S. state privacy laws (“sensitive information”), including
social security number, driver’s license number, and passport number; payment card number plus expiration date and security code (CVV), and financial account number and routing number; information concerning your health; biometric
information for the purposes of uniquely identifying guests; your username and password; personal information collected from a child; and precise geolocation data. We use this sensitive information for the purposes set forth in the
<a target="_self" href="#how-we-collect-and-use-your-information" aria-label="Review the How We Collect and Use Information section of the Privacy Notice">How We Collect and
Use Your Information</a> of our Privacy Notice to the extent necessary for the operation of our Services, to enter into and perform a contract with you, to comply with legal and regulatory requirements, to protect the life or physical safety
of anyone or as otherwise permissible for our own internal purposes consistent with law.
</p>
<p>
<strong>Deidentified Information. .</strong> We may at times receive, or process personal information to create, deidentified data that can no longer reasonably be used to infer information about, or otherwise be linked to, a
particular individual or household. Where we maintain deidentified data, we will maintain and use the data in deidentified form and not attempt to reidentify the data except as required or permitted by law.
</p>
<p>
<strong>Disclosure of Personal Information.</strong> We share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales.
The categories of third parties to whom we sell or disclose your personal information for a business purpose include: (i) other brands and affiliates in our family of companies; (ii) our service providers; (iii) marketing and
strategic partners; (iv) promotional partners; (v) ad networks and advertising partners; (vi) analytics providers; (vii) social networks; and (viii) government authorities. To learn more about how we disclose data to third parties,
please refer to <a target="_self" href="#how-we-share-your-information" aria-label="Review the How We Share Your Information section of the Privacy Notice">How We Share Your
Information</a> of the Privacy Notice.
</p>
<p> Unless you have exercised your Right to Opt Out of personal information sales, we may sell personal information to third parties for monetary or other valuable consideration. The third parties to whom we sell personal information
may use such information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties. </p>
<p> In the previous 12 months, we have disclosed the all of the categories of personal information we collect to third parties for a business purpose. </p>
<p> In the previous 12 months, we have sold the following categories of personal information to third parties: (i) Personal Identifiers; (ii) Commercial Information; (iii) Preferences; (iv) Internet, network and device information.
</p>
<p> We do not sell sensitive information, and we do not process or otherwise share sensitive information for the purpose of targeted advertising. However, depending on your state of residency and subject to certain legal limitations
and exceptions, you may be able to limit, or withdraw your consent for, our processing of sensitive information (as described in the Your Rights and Choices section below), except for where the processing of your sensitive
information is necessary to provide you the services or otherwise required by law. </p>
<p>
<strong>Your Rights and Choices.</strong> Depending on your state of residence, and subject to certain legal limitations and exceptions, you may be able to exercise the following rights:
</p>
<ul class="bulleted-list">
<li>
<strong>The Right to Know</strong> whether we are processing any personal information about you and, under California law only, to obtain certain personalized details about the personal information we have collected about you,
including: the categories or specific pieces of personal information we have collected about you; the categories of sources of the personal information; the categories of personal information that we have sold or disclosed to
third parties for a business purpose, and the categories of recipients to whom personal information was shared, sold or disclosed; and the business or commercial purposes for collecting or selling the personal information.
</li>
<li>
<strong>The Right to Access</strong> to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible,
readily usable format that allows you to transmit the data to another entity without hindrance.
</li>
<li>
<strong>The Right to Correct</strong> inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
</li>
<li>
<strong>The Right to Request Deletion</strong> of personal information we have collected from you, subject to certain exceptions.
</li>
<li>
<strong>The Right to Limit Use and Disclosure of Sensitive Information</strong> and exercise control over our collection and processing of certain sensitive information.
</li>
<li>
<strong>The Right to Opt Out of Personal Information Sales</strong> to third parties now or in the future.
</li>
<li>
<strong>The Right to Opt Out of Sharing Personal Information for Targeted Advertising </strong> based on your activity across businesses, distinctly-branded websites, applications, or services.
</li>
</ul>
<p> You also have the right to be free of retaliatory or discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in
the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner. </p>
<p>
<strong>How to Exercise your Rights. </strong>You may submit a request to exercise your privacy rights through one of the mechanisms described below. We will need to verify your identity and confirm your state of residence before
processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. These rights may not be available to all U.S. residents. We will process
your request in accordance with applicable state law. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as
permitted by law.
</p>
<p> Please note that we can only process privacy rights requests for personal information processed by Carnival Cruise Line. If you have interacted with another brand in our family of companies or any other third party, you will have
to contact that brand or third party to exercise your California Consumer Requests. </p>
<p> To access, modify or delete your personal information, please submit a request by: </p>
<ul class="bulleted-list">
<li>Emailing <a href="mailto:dpo@carnival.com">dpo@carnival.com</a> with sufficient information to identify you and your request,</li>
<li> Filling out our
<a href="https://privacyportal.onetrust.com/webform/9f637297-380b-4119-90ad-33d16a095ebb/49f625c1-08c7-4f45-acf0-795d911311f9" target="_blank" aria-label="Visit the Request Form">Request Form <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>,
or </li>
<li> Calling <a href="tel:1-855-845-2599">1-855-845-2599</a>
</li>
</ul>
<p> To submit a request to opt-out of personal information sales, please submit a request using our <a href="https://privacyportal.onetrust.com/webform/9f637297-380b-4119-90ad-33d16a095ebb/49f625c1-08c7-4f45-acf0-795d911311f9" target="_blank" aria-label="Visit the Do Not Sell My Personal Information form">Do Not Sell or Share My Personal
Information form <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a> to be added to our suppression
list. </p>
<p> Additionally, as is common practice among companies that operate online, we permit third party advertising networks, social media companies and other third party businesses collect and disclose personal information (including
preferences, rough geolocation, commercial information and internet, network and device information) directly from your browser or device through cookies or tracking technologies when you visit or interact with our websites, use our
apps or otherwise engage with us. These third parties use this information for the purposes of serving targeted ads that are more relevant, for ad campaign measurement and analytics, and for fraud detection and reporting and may
sell and share that information to other businesses for advertising and other purposes. By visiting
<a href="https://www.privacyrights.info/" target="_blank" aria-label="Visit the Privacy Rights Info website">the privacy rights website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>,
you can opt out from sales of this type of personal information by businesses that participate in the opt-out tool. To make opt-out requests related to mobile apps on your device for businesses participating in the DAA’s CCPA
App-based Opt-Out Tool, you can download the appropriate app at
<a href="https://www.youradchoices.com/appchoices" target="_blank" aria-label="Visit the Your Ad Choices website">YourAdChoices website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>.
To learn more about how third parties collect information through tracking technologies and what other choices you may have in relation to those activities, please see
<a href="https://www.carnival.com/about-carnival/legal-notice/ad-choice-policy.aspx" target="_blank" aria-label="Review the Ad Choice Policy">About Our Ads</a>. </p>
<p>
<strong>Minors.</strong> We do not sell or, for the purposes of targeted advertising, share the personal information of consumers we know to be less than 16 years of age. If we wish to do so in the future, we will first seek
affirmative authorization from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.
</p>
<p> If you are under the age of 18 and you want to remove your name or comments from our website or publicly displayed content, please contact us directly at <a href="mailto:dpo@carnival.coms">dpo@carnival.com</a>. We may not be able
to modify or delete your information in all circumstances. </p>
<p> If you wish to submit a privacy request information on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person
about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s legal guardian or authorized representative). </p>
<p>
<strong>Authorized Agents.</strong> In certain circumstances, you may permit an authorized agent to submit requests on your behalf. The authorized agent must provide a letter signed by you confirming the agent has permission to
submit a request on your behalf, or must provide sufficient evidence to show that the authorized agent has been lawfully vested with power of attorney.
</p>
<p> For security purposes, we may need to verify your identity and confirm directly with you that you have provided the authorized agent permission to submit the request, and it may take additional time to fulfil agent-submitted
requests. We may deny a request in the event we are not able to verify the authorized agent’s authority to act on your behalf. Please note that for privacy and security reasons, we will direct future communications to the data
subject on whose behalf the request was made. </p>
<p>
<strong>Notice of Financial Incentive.</strong> Notice of Financial Incentive. We offer various financial incentives. For example, the financial incentives we may provide include:
</p>
<ul class="bulleted-list">
<li> Discounts, coupons and special offers via email when you sign up for our email list or create an account. </li>
<li> Rewards when you refer a friend who has never sailed or booked with us before. </li>
<li> Loyalty programs, where you earn rewards based upon your past travel or spend with us, or through co-branded credit cards such as <a href="/vifp/overview.aspx" aria-label="Visit Carnival’s VIFP Club">Carnival’s VIFP Club</a>.
</li>
</ul>
<p> When you sign up for our email list or create an account, you opt-in to participate in a financial incentive program. Participation in any financial incentive program is entirely optional and participants may withdraw from the
program at any time. To opt-out of the program and forgo any ongoing incentives, you may unsubscribe from our emails (for email-based incentives), close your account (for loyalty and reward program incentives) or submit a request to
delete your information. The financial incentives we offer to consumers are reasonable related to the value of the consumer’s data to our business, based on our reasonable but sole determination. We estimate the value of consumers’
personal information by considering the expense incurred by the business related to the collection, storage and retention of consumers’ personal information in the context of the financial incentive program and the expenses related
to the provision of the financial incentive. From time to time, we may provide additional terms that apply to a particular financial incentive, which will be presented to you at the time you sign up for the financial incentive. </p>
<p> The terms applicable to each program and other offering are provided at the time an eligible individual is offered an opportunity to participate. Interested individuals can opt-in to these financial incentives by following the
instructions presented at the time the offer is made. Participating individuals may withdraw from our programs and other offerings at any time by following the instructions provided in connection with each offering or by contacting
us with the information found in the Contact Us section below. </p>
<p>
<strong>“Shine The Light” Law.</strong> California's "Shine the Light" law (Civil Code Section §1798.83) provides certain rights to California residents that have an established business relationship with us with regard to the
disclosure of certain types of personal information to third parties for their direct marketing purposes. To opt-out of having your personal information disclosed to third parties for their direct marketing purposes, please complete
our <a href="https://privacyportal.onetrust.com/webform/9f637297-380b-4119-90ad-33d16a095ebb/49f625c1-08c7-4f45-acf0-795d911311f9" target="_blank" aria-label="Review the Do Not Sell My Personal Information Form">Do Not Sell or Share My Personal
Information Form <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a> and provide your contact
information to be added to our suppression list.
</p>
<p>
<strong>California Consumer Rights Metrics 2021.</strong> The following data reflects the California consumer rights requests that we have processed in the 2021 calendar year (January 2021 – December 2021):
</p>
<div class="ccpa-table">
<table>
<tbody>
<tr>
<th style="border-right-width: 2px; border-right-style: solid;"><strong>2021 California Consumer Rights Requests</strong></th>
<th><strong>#</strong></th>
</tr>
<tr class="table-row-border-bottom">
<td style="border-right-width: 2px; border-right-style: solid;">The number of requests to know that the business received, complied with in whole or in part, and denied</td>
<td>12</td>
</tr>
<tr class="table-row-border-bottom">
<td style="border-right-style: solid; border-right-width: 2px;">The number of requests to delete that the business received, complied with in whole or in part, and denied</td>
<td>217</td>
</tr>
<tr class="table-row-border-bottom">
<td style="border-right-style: solid; border-right-width: 2px;">The number of requests to opt-out that the business received, complied with in whole or in part, and denied</td>
<td>678</td>
</tr>
<tr>
<td style="border-right-style: solid; border-right-width: 2px;">The median or mean number of days within which the business substantively responded to requests to know, requests to delete, and requests to opt-out.</td>
<td>1</td>
</tr>
</tbody>
</table>
</div>
<div class="text-right">
<a target="_self" id="toplink" href="#alllinks">
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<h4 id="nevada-privacy-rights" name="nevada-privacy-rights">B. NEVADA PRIVACY RIGHTS</h4>
<p> Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. If you are a Nevada
resident, you may submit a request to opt out of potential future sales under Nevada law by emailing us at <a href="mailto:dpo@carnival.coms">dpo@carnival.com</a> or completing the <a href="https://privacyportal.onetrust.com/webform/9f637297-380b-4119-90ad-33d16a095ebb/49f625c1-08c7-4f45-acf0-795d911311f9" target="_blank" aria-label="Review the Do Not Sell My Personal Information Request Form">Do Not Sell or Share My
Personal Information Form <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>. Please include
sufficient information for us to identify you in your email, such as information about previous voyages, or, if applicable, your account information. Please note we will take reasonable steps to verify your identity and the
authenticity of the request. </p>
<div class="text-right">
<a target="_self" id="toplink" href="#alllinks">
<img src="/common/CCLUS/images/FAQ/top.gif" style="border: 0px solid; width: 8px; height: 4px;" alt="">
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</div>
<h4 id="european-privacy-rights" name="european-privacy-rights">C. EUROPEAN PRIVACY RIGHTS</h4>
<p> This section applies to you if you are a resident of a member state of the European Economic Area, the United Kingdom and Switzerland. The European Data Protection Regulation and corresponding law in the other European States not
being member of the European Union requires us to to disclose certain information regarding the personal information we collect about you and your rights in respect of personal information that we hold. </p>
<p><strong>Legal Basis for the Processing of Your Personal Information.</strong> Our processing of your personal information as described in the Section <a target="_self" href="#how-we-collect-and-use-your-information" aria-label="Review the How We Collect and Use Information section of the Privacy Notice">“How We Collect and
Use Your Information”</a> is based on the following legal grounds: </p>
<ul class="bulleted-list">
<li>
<strong>Consent:</strong> We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when
you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions. <br>Where we need your consent, you have the right not to provide
consent, or to withdraw it at any time. The withdrawal of your consent does not affect the lawfulness of our use of your personal information before your withdrawal. If you have granted us consent to use your personal information,
we will use it only for the purposes specified in the consent declaration. Please note that to the extent our processing is based on your consent and you deny your consent or withdraw it, we may not be able to provide the Service
relating thereto. Besides from that, neither the initial denial nor a withdrawal will have any negative consequences for you.
</li>
<li>Perform or enter into a contract or quasi contractual relationship with you: We rely on this legal basis in particular in the following cases: <ul class="bulleted-list" style="list-style: circle;">
<li>to manage your travel bookings and orders;</li>
<li>to provide you with our Services, e.g., process your on-board purchases of goods or Services,</li>
<li>to communicate with you to provide technical or administrative support, or</li>
<li>to be able to provide our online Services.</li>
</ul>
</li>
<li><strong>Compliance with legal obligations:</strong> We may be obliged to process personal information to comply with our legal obligations, for example where we are required to retain data for tax law or commercial purposes or
where we must comply with regulatory requirements regarding public health or gambling.</li>
<li><strong>Legitimate interests:</strong> We may base the processing of your personal information on our legitimate interests where (i) neither of the afore listed legal bases apply and (ii) where the processing of your personal
information is necessary for our legitimate interests. Such cases may include the following in particular: <ul class="bulleted-list" style="list-style: circle;">
<li>to conduct customer surveys in order to enhance and optimize your vacation experience;</li>
<li>to protect our rights and the rights of our guests;to prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services;</li>
<li>to investigate and resolve disputes and security issues;</li>
<li>to provide you with personalized Services;</li>
<li>to communicate with you and reply to your questions or comments submitted to us by any means; and </li>
<li>to pursue or defend against legal claims.</li>
</ul>
</li>
<li style="list-style: none;"> Where we process your personal information based on our legitimate interests, we will only do so where we have appropriately assessed and balanced our interests against your right to privacy. </li>
</ul>
<p>
<strong>Additional Information on How Your Personal Information Is Transferred Globally.</strong> In case your personal information is transferred to jurisdictions located outside of the European Economic Area, the United Kingdom or
Switzerland, for example, to the United States or any other country where we have operations, we will ensure that appropriate safeguards exist and are taken, such as:
</p>
<ul class="bulleted-list">
<li>the recipient of the personal information is located within a country that benefits from an “adequacy” decision of the European Commission;</li>
<li>the recipient has signed a contract based on the standard contractual clauses approved by the European Commission, obliging them to protect your personal information;</li>
<li>or in the absence of the above appropriate safeguards, we will ask you for your explicit consent for the cross-border transfer of your personal information or take any other measures that are recognized as providing a sufficient
level of protection for your personal information.</li>
</ul>
<p> Please be aware that the United States’ laws have not yet been acknowledged as providing for a data protection standard which is adequate to the ones within your jurisdiction. </p>
<p> For more information about the safeguards relating to personal information transfers you may contact our Data Protection Officer by sending an email to <a href="mailto:dpo@carnival.coms">dpo@carnival.com</a>. </p>
<p>
<strong>Your Rights:</strong> You are entitled to the following rights in respect of personal information that we hold:
</p>
<ul class="bulleted-list">
<li><strong>RIGHT OF ACCESS</strong>. The right to obtain access to your personal information.</li>
<li><strong>RIGHT TO RECTIFICATION</strong>: The right to obtain rectification of your personal information where that personal information is inaccurate or incomplete.</li>
<li><strong>RIGHT TO ERASURE</strong>. The right to obtain the erasure of your personal information in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was
collected or processed.</li>
<li><strong>RIGHT TO RESTRICTION</strong>. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is
contested by you, for a period enabling us to verify the accuracy of that personal information.</li>
<li><strong>RIGHT TO OBJECT</strong>. YOU HAVE THE RIGHT TO OBJECT TO ANY PROCESSING JUSTIFIED BY LEGITIMATE INTERESTS BASED ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION AT ANY TIME. SHOULD YOU DECIDE TO OBJECT TO THE PROCESSING
OF YOUR PERSONAL INFORMATION, WE WILL STOP PROCESSING PERSONAL INFORMATION CONCERNING YOU, UNLESS WE CAN DEMONSTRATE COMPELLING REASONS FOR CONTINUING TO PROCESS YOUR PERSONAL INFORMATION THAT OVERRIDE YOUR INTERESTS, RIGHTS AND
FREEDOMS OR IN THE CASE THAT WE ESTABLISH, EXERCISE, OR DEFEND OUR LEGAL CLAIMS. YOU CAN OBJECT TO DIRECT MARKETING ACTIVITIES AT ANY TIME FOR ANY REASON WHATSOEVER.</li>
<li><strong>RIGHT TO DATA PORTABILITY</strong>. You have the right to obtain a copy of your personal information in a structured, commonly used and machine-readable format and transmit such data to another provider or have such data
transmitted to another provider under certain circumstances.</li>
<li><strong>RIGHT TO WITHDRAW CONSENT</strong>. If you have given us your consent to process your personal information but change your mind later, you have the right to withdraw your consent at any time. The withdrawal of your
consent does not affect the lawfulness of our use of your personal information before your withdrawal. If you want to withdraw your consent with regard to receiving promotional communications, you can unsubscribe through the
method described in each promotional message.</li>
</ul>
<p> In some cases, our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because
processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. </p>
<p> For further information on how to exercise those rights, you may contact our Data Protection Officer by sending an email to <a href="mailto:dpo@carnival.com">dpo@carnival.com</a> or visiting the
<a href="https://privacyportal.onetrust.com/webform/9f637297-380b-4119-90ad-33d16a095ebb/49f625c1-08c7-4f45-acf0-795d911311f9" target="_blank" aria-label="Visit the GDPR Request Form Page">GDPR Request Form Page <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>.
You also have the right to lodge a complaint with the competent data protection supervisory authority. Information about how to contact your local data protection supervisory authority is available at the
<a href="https://edpb.europa.eu/about-edpb/board/members_en" target="_blank" aria-label="Visit the European Data Protection Board Page">European Data Protection Board website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>.
</p>
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<h4 id="brazil-privacy-rights" name="brazil-privacy-rights">D. BRAZILIAN PRIVACY RIGHTS</h4>
<p> This section applies to you if your personal information: (i) is processed in the Brazilian territory; or (ii) has been collected in the Brazilian territory. Also, this section applies to you if the purpose of the processing
activity is the offer or supply of goods or services within the Brazilian territory. </p>
<ul class="bulleted-list">
<li><strong>Your Rights.</strong> According to the Brazilian General Data Protection Law, Law No. 13.709/18 (“<strong>LGPD</strong>”), you may be able to exercise the following rights, at any time upon request:</li>
<ul class="bulleted-list" style="list-style: circle;">
<li>confirmation of the existence of processing;</li>
<li>access to the personal information;</li>
<li>correction of incomplete, inaccurate or outdated personal information;</li>
<li>anonymization, blocking or elimination of unnecessary or excessive data or of data processed in noncompliance with the provisions of the LGPD;</li>
<li>portability of your personal information to other service providers or suppliers of product, at the express request, and observing our business and industrial secrets;</li>
<li>elimination of the personal information processed with the consent, except in the events set forth on the topic “Termination of the processing” below;</li>
<li>information of the public and private entities with which the controller carried out the shared use of personal information;</li>
<li>information on the possibility of not providing consent and on the consequences of the denial;</li>
<li>revocation of the consent.</li>
</ul>
</ul>
<p>
<strong>Termination of the Processing</strong>. Your personal information shall be eliminated after termination of the processing thereof, within the scope and technical limits of the activities, and conservation thereof shall be
authorized for the following purposes:
</p>
<ul class="bulleted-list">
<li>compliance with a statutory or regulatory obligation by Carnival Cruise Line;</li>
<li>transfer to third parties in accordance with the data processing requirements set forth in the LGPD; or</li>
<li>exclusive use of the personal information by Carnival Cruise Line, providing the personal information are anonymized and that the access thereto by third parties will be prohibited by Carnival Cruise Line.</li>
</ul>
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<h4 id="china-privacy-rights" name="china-privacy-rights">E. CHINESE PRIVACY RIGHTS</h4>
<p> This section applies to you if: (i) your personal information is processed within the territory of the People’s Republic of China (excluding Hong Kong, Macau and Taiwan, the “<strong>PRC</strong>”), or (ii) you are within the
territory of China and your personal information is processed outside of China for the purposes of providing goods or services to you, or analyzing or evaluating your behaviors. PRC law requires us to disclose certain information
set forth below. </p>
<p>
<strong>Processing of Sensitive Personal Information.</strong> Under the PRC law, sensitive personal information includes information regarding such as biometrics, religious beliefs, race, ethnicity, medical health, financial
accounts, and location tracking, as well as the personal information of minors under the age of 14 (“<strong>Minor(s)</strong>”). For example, we may process your sensitive personal information in an incident, for health screenings,
or for security purposes. We may process certain of your sensitive personal information only when we have your consent or another legal basis to do so. Where your consent is the legal basis for processing your sensitive personal
information (such as related to our MedallionClass™ Services), we will seek your prior consent separately. For more information on our processing of your sensitive personal information, please refer to the <a target="_self" href="#how-we-collect-and-use-your-information" aria-label="Review the How We Collect and Use Information section of the Privacy Notice">How We Collect and
Use Your Information</a> section of the Privacy Notice.
</p>
<p> Before processing a Minor’s personal information, we will seek consent from their parent or other legal guardian. </p>
<p>
<strong>Legal Basis for the Processing of Your Personal Information.</strong>.Our processing of your personal information as described in the Section <a target="_self" href="#how-we-collect-and-use-your-information" aria-label="Review the How We Collect and Use Information section of the Privacy Notice">“How We Collect and
Use Your Information”</a> is based on the following legal grounds:
</p>
<ul class="bulleted-list">
<li><strong>Consent:</strong> We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies
when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions.<br><br> We may need your consent in connection with our promotional
activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect
location information or information about your health or medical conditions. </li>
<li><strong>Enter into or perform a contract with you:</strong> We rely on this legal basis in particular in the following cases: </li>
<ul class="bulleted-list" style="list-style: circle;">
<li>to manage your travel bookings and orders; </li>
<li>to provide you with our Services, e.g., process your on-board purchases of goods or Services</li>
<li>to communicate with you to provide technical or administrative support, or</li>
<li>to be able to provide our online Services.</li>
</ul>
<li><strong>Carry out legal responsibilities or legal obligations:</strong> We may be obliged to process personal information to carry out our legal responsibilities or legal obligations, for example where we are required to retain
data for tax law or commercial purposes or where we must comply with regulatory requirements regarding public health or gambling. </li>
<li><strong>Respond to an emergency:</strong> We may collect and process your personal information in order to respond to a public health emergency or to protect a natural person’s life, health and property safety in an emergency.
</li>
<li><strong>Reasonably process legitimately published personal information:</strong> We may reasonably process your personal information that has been published by you or otherwise has been published legitimately. </li>
</ul>
<p>
<strong>Your Rights:</strong> You are entitled to the following rights in respect of your personal information that we hold:
</p>
<ul class="bulleted-list">
<li><strong>RIGHT TO KNOW AND DECIDE.</strong> You have the right to know and to decide about processing of your personal information unless the law provides otherwise. For example, we may be obligated by law to keep certain
information confidential or may be exempted from notification under certain circumstances. You also have the right to request us to explain our rules on processing your personal information. </li>
<li><strong>RIGHT TO RESTRICT OR OBJECT.</strong> You have the right to restrict or object to any processing of your personal information unless the law provides otherwise. For example, you may not be able to restrict or object to
processing that is made on a legal basis other than your consent. </li>
<li><strong>RIGHT TO ACCESS AND REPRODUCE.</strong> You have the right to access your personal information or to obtain a copy of your personal information unless we are obligated by law to keep certain information confidential.
</li>
<li><strong>RIGHT TO TRANSFER.</strong> You have the right to transfer your personal information to another processor appointed by you, provided that the transfer meets the requirements set forth by the Cyberspace Administration of
China. </li>
<li><strong>RIGHT TO RECTIFY AND SUPPLEMENT.</strong> You have the right to have your personal information rectified or supplemented where that personal information is inaccurate or incomplete. </li>
<li><strong>RIGHT TO ERASE.</strong> You have the right to request the erasure of your personal information. However, if we are obligated by law to retain your personal information for a longer period of time, or it is technically
unfeasible to erase your personal information, we will retain your personal information with necessary security protection measures and will not otherwise process your personal information. </li>
</ul>
<p> In some cases, our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because
processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. </p>
<p> Please also note that after an individual passed away, their next of kin may be able to exercise the individual rights of the deceased in accordance with law. </p>
<p> For further information on how to exercise those rights, you may contact our Data Protection Officer by sending an email to <a href="mailto:dpo@carnival.com">dpo@carnival.com</a>. You also have the right to lodge a complaint with
a competent personal information protection authority. </p>
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<h4 id="japan-privacy-rights" name="japan-privacy-rights">F. JAPAN PRIVACY RIGHTS</h4>
<p> This section applies to you if you are a resident of Japan, in accordance with the Act of Protection of Personal Information (the “APPI”) of Japan. </p>
<p>
<strong>Inquiries and Complaints.</strong> We shall respond appropriately to requests permitted under the APPI including requests for inquiries and complaints regarding the handling of personal information. Please submit a request
in the same way prescribed in <a target="_self" href="#accessing-your-information" aria-label="Review the Accessing, Modifying or Deleting Your Information Section">“ACCESSING, MODIFYING OR DELETING YOUR INFORMATION”</a>.
</p>
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<h3 class="text-center" id="how-we-protect-your-information" name="how-we-protect-your-information">HOW WE PROTECT YOUR INFORMATION </h3>
<p> We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service. However, no
security system is impenetrable and we cannot guarantee the security of our systems 100%. </p>
<p> In the event that any information under our control is compromised as a result of a breach of security, we will take steps to investigate the situation and, where appropriate, notify those individuals whose information may have
been compromised and take other steps in accordance with applicable laws and regulations. </p>
<p> While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online and mobile transactions by not sharing your
reservation number, username, or password with anyone. </p>
<p>
<strong>DATA RETENTION.</strong> We will only store your personal information for as long as necessary to achieve the purpose of collection as set out in this Privacy Notice in accordance with our data retention policies, unless a
longer retention period is required by applicable law. If we are required by applicable law to store your personal information beyond this period (e.g., for tax and commercial law reasons), we will delete the personal information
after the end of this storage period.
</p>
<p> To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use and disclosure of your personal
information, the purposes for which we process the personal information, and the applicable legal requirements. After the expiry of the aforementioned retention periods, we will delete or anonymize your personal information. </p>
<p> If, after you sign up for our promotional emails, you unsubscribe from receiving our promotional emails, we will delete your personal information from our mailing lists. However, we might store your email address in a blacklist to
ensure that you will not receive any further communication. </p>
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<h3 class="text-center" id="tsa-secure-flight-notice" name="tsa-secure-flight-notice">TSA SECURE FLIGHT NOTICE </h3>
<p> The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening under the authority of 49 U.S.C. section 114, the Intelligence Reform and
Terrorism Prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560 for all commercial air travel within, into or out of the United States which is booked on or after August 15, 2009. You may also provide your Redress Number, if
available. </p>
<p> If you book commercial air travel within, into or out of the United States in conjunction with your voyage we will request this information from you and forward it to the TSA as required by law. Failure to provide your full name,
date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. </p>
<p> TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies or to review the system of records notice and the privacy
impact assessment, please see the
<a href="https://www.tsa.gov/" target="_blank" aria-label="Visit the TSA Website">TSA Website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>.
</p>
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<h3 class="text-center" id="links-to-third-party-services" name="links-to-third-party-services">LINKS TO THIRD-PARTY SERVICES </h3>
<p> The Services may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use
to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third party sites. </p>
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<h3 class="text-center" id="changes-to-our-privacy-notice" name="changes-to-our-privacy-notice">CHANGES TO OUR PRIVACY NOTICE </h3>
<p> We may modify or update this Privacy Notice from time to time to reflect the changes in our business and practices, and you should review this page periodically. We will update the “Last Updated” date at the top of this page when
we post changes to this Notice. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Notice means that you are consenting to the changes. </p>
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<h3 class="text-center" id="question-comments-contact-us" name="question-comments-contact-us">COMMENTS? QUESTIONS? CONTACT US </h3>
<p> If you have any questions about this Privacy Notice or the website, please Contact Customer Service Calling <a href="tel:1-855-845-2599">1-855-845-2599</a>. </p>
<p>Data Protection Officer: <a href="mailto:dpo@carnival.com">dpo@carnival.com</a></p>
<p>450 Third Ave. W., Seattle WA 98119-4002, ATTN DPO</p>
</div>
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<h2 class="text-center">ABOUT OUR ADS</h2>
<p>Effective Date: February 1, 2023 </p>
<h3>We Use Tracking Technologies</h3>
<p>When you visit our Sites and access or use our Services, read our emails, or otherwise engage with us through a computer or mobile device, we and our third-party partners, automatically collect information about how you access and
use the Services and information about the device you use to access the Services. </p>
<p>This information allows us to improve your customer experience. For example, we and our third-party partners use tracking technologies:</p>
<ul class="bulleted-list">
<li> To recognize new or current guests and Site visitors. </li>
<li> To store your password if you are registered on our Sites. </li>
<li> To improve our Services. </li>
<li> To serve you with interest-based or targeted advertising (see below for more on interest-based advertising). </li>
<li> To observe your behaviors and browsing activities over time across multiple websites or other platforms. </li>
<li> To better understand the interests of our customers and Site visitors. </li>
</ul>
<h3>Third party data collection and interest-based advertising</h3>
<p>We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies
and other third-party services, to collect information about your use of our Sites, including our mobile apps, over time so that they may play or display ads on our Service, on other websites, apps or services you may use, and on
other devices and advertising channels you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, Flash objects, web beacons, embedded
scripts, mobile SDKs, location-identifying technologies, and similar technology (collectively, “tracking technologies”), which recognize the device you are using and collect information, including click stream information, browser
type, time and date you visited the site, device ID or AdID, precise geolocation and other information.</p>
<p>We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. For example, we may share a common account identifier (such as a hashed
email address or user ID) or work with third party partners who use tracking technologies or statistical modeling tools to determine if two or more devices are linked to a single user or household. Our partners may use this
information, and may combine this information with information they collect directly or receive from other partners, both online and offline, so that they may recognize you across different channels and platforms, including
computers, mobile devices and smart TVs. We and our third-party partners use this information to make the advertisements and personalized content you see online more relevant to your interests, as well as to provide
advertising-related services such as reporting, attribution, analytics and market research. </p>
<h3>Social media widgets and advertising</h3>
<p>Our Services may include social media features, such as the Facebook Like button, LinkedIn, Snapchat, Instagram, Twitter or other widgets. These social media companies may recognize you and collect information about your visit to
our Service, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.</p>
<p>We display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct
advertisements to users who have shown interest in our Service while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may
share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our Site visitors through a first-party pixel, to direct targeted advertising to you or to a
custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may
be able to adjust your advertising preferences through your settings on those networks. You may learn more about advertising preferences by clicking on the links provided below. Please note that these links are provided for your
convenience only and we do not control the content or features that may be available on these third-party services.</p>
<ul class="bulleted-list">
<li>
<strong>Facebook</strong>. To learn more about your advertising preferences on Facebook Companies, <a href="https://www.facebook.com/help/109378269482053" target="blank" aria-label="View Facebook's Article on Ad Preferences">click here.
<img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<strong>LinkedIn.</strong> To learn more about advertising preferences on LinkedIn,
<a href="hhttps://www.linkedin.com/psettings/advertising" target="blank" aria-label="View LinkedIn's advertising settings">click here. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<strong>Pinterest.</strong> To learn more about personalization and data,
<a href="https://help.pinterest.com/en/article/personalized-ads-on-pinterest" target="blank" aria-label="View Pinterest's article on personalized ads">click here.<img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<strong>Snapchat.</strong> To learn more about advertising and interest preferences, <a href="hhttps://support.snapchat.com/en-US/a/advertising-preferences" target="blank" aria-label="View Snapchat's advertising preferences">click here.
<img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<strong>Twitter.</strong> To learn more about privacy controls for personalized ads on Twitter,
<a href="https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads" target="blank" aria-label="View Twitter's privacy controls for tailored ads">click here. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
</ul>
<h3>Your Ad Choices</h3>
<p><strong>Controlling cookies, tracking technologies and Flash cookies.</strong> Most browsers allow you to adjust your browser settings to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it;
(ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. You may set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know
whether you viewed or engaged with our emails.</p>
<p>Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. Blocking or deleting cookies may negatively impact your
experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all tracking technologies. For example,
browser-based cookie controls may not affect online advertising that is not cookie-based.</p>
<p>Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Flash objects — including how to manage privacy and storage settings for Flash cookies — on
<a href="https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html" target="blank" aria-label="View the Adobe website">Adobe's Website. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
If you choose to delete Flash objects from our sites, then you may not be able to access and use all or part of the sites or benefit from the information and services offered.</p>
<p><strong>Interest-based advertising.</strong> To learn about interest-based advertising and how you may be able to opt out of some interest-based advertising, you may wish to visit the <a href="hhttp://www.networkadvertising.org/choices" target="blank" aria-label="View Network Advertising Initiative’s online resources">Network Advertising Initiative’s online
resources <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a> or the <a href="http://optout.aboutads.info/" target="blank" aria-label="Visit DAA's Resources">DAA’s resources.
<img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a></p>
<ul class="unbulleted-list">
<li> Residents of Canada may visit the
<a href="http://youradchoices.ca/choices/" target="blank" aria-label="View Your Ad Choices Website">Your Ad Choices Website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li> Residents of the United Kingdom may visit the
<a href="http://www.youronlinechoices.com/uk" target="blank" aria-label="View Your Online Choices Website">Your Online Choices Website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li> Residents of the European Union may visit the
<a href="http://www.youronlinechoices.eu" target="blank" aria-label="View Your Online Choices Website">Your Online Choices Website <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
</ul>
<p>Please note that opting out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still
receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use. We may work with some tracking technology partners that do not participate in the DAA or NAI self-regulatory
programs and these opt-outs will not have any effect on those partner activities.</p>
<p>Note that some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you may need to
opt-out again.</p>
<p><strong>Mobile advertising.</strong> You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt out of interest-based ads” (Android). The
Digital Advertising Alliance also offers a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising. To exercise choices for the companies participating in this tool,
<a href="http://www.aboutads.info/appchoices" target="blank" aria-label="Download the AppChoices app">download the AppChoices app. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
You may be able to limit the use of location data for advertising purposes by adjusting your location services settings on your mobile device. </p>
<h3>Third Party Partners</h3>
<p>The following is a sample of the third-party service partners we work with to provide cross-device linking and/or interest-based advertising services. We will strive to update this list if or when we work with new partners that
offer you choices about the collection of your information apart from the DAA and NAI opt-out programs linked above. As partners change and new technologies become available, this list is likely to change over time and may not
always reflect our current partners.</p>
<ul class="bulleted-list">
<li>
<strong>Google Analytics and Advertising</strong>. We use Google Analytics to recognize you and link the devices you use when you visit our site or Service on your browser or mobile device, log in to your account on our Service,
or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Service and
to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review
<a href="https://policies.google.com/technologies/partner-sites" target="blank" aria-label="View Google's “How Google uses data when you use our partners’ sites or apps” policy">Google's site
“How Google uses data when you use our partners’ sites or apps” policy. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a> You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On, by visiting
<a href="https://tools.google.com/dlpage/gaoptout/" target="blank" aria-label="Visit Google's Website">Google Website. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li> We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign
Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising
cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Service. You may control your advertising preferences or opt out of certain Google advertising products by
visiting the
<a href="https://google.com/ads/preferences" target="blank" aria-label="Visit Google Ads Preferences Manager">Google Ads Preferences Manager <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
or by visiting
<a href="http://www.networkadvertising.org/choices" target="blank" aria-label="Visit NAI’s online resources">NAI’s online resources. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li> We may use data matching services such as LiveRamp to help us measure advertising effectiveness and analytics and to create data for personalized advertising purposes. You can find out how to opt out of LiveRamp’s services by
visiting <a href="https://liveramp.com/opt_out" target="blank" aria-label="Visit LiveRamp’s Website">LiveRamp’s
Website. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li> We may participate in the Adobe Experience Cloud and Adobe Experience Cloud Device Co-Op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. You can
learn more about Adobe services and the Adobe Experience Cloud and how you can opt out of Adobe advertising solutions by visiting
<a href="https://www.adobe.com/privacy/opt-out.html" target="blank" aria-label="Visit Adobe’s Website">Adobe’s Website. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://www.oracle.com/legal/privacy/addthis-privacy-policy.html" target="blank" aria-label="Visit AddThis' Website">AddThis (Part of Oracle Marketing & Data Cloud). <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads" target="blank" aria-label="Visit Bing's Website">Bing Ads. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://www.drawbridge.com/privacy/" target="blank" aria-label="Visit Drawbridge's Website">Drawbridge. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://www.flashtalking.com/optout" target="blank" aria-label="Visit Flashtalking's Website">Flashtalking. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://www.openx.com/legal/interest-based-advertising/" target="blank" aria-label="Visit Open X's Website">OpenX. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://rubiconproject.com/privacy/consumer-online-profile-and-opt-out/" target="blank" aria-label="Visit Rubicon Project's Website">Rubicon Project. <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
<li>
<a href="https://www.adsrvr.org/" target="blank" aria-label="Visit The Trade Desk's Website">The Trade Desk.
<img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>
</li>
</ul>
<p><strong>This is not a complete list</strong> of all of the advertising partners we may work with. Please visit the <a href="http://www.aboutads.info/choices" target="blank" aria-label="Visit DAA's Resources">DAA’s resources
<img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a> to learn more about online advertising and to
exercise your opt-out choices across all participating third-party ad networks.</p>
</div>
</div>
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<h2 id="contract">TICKET CONTRACT</h2>
<p>
<strong>IMPORTANT NOTICE TO GUESTS</strong>
</p>
<p>
<strong> THIS DOCUMENT IS A LEGALLY BINDING CONTRACT ISSUED BY CARNIVAL CRUISE LINE TO, AND ACCEPTED BY, GUEST SUBJECT TO THE IMPORTANT TERMS AND CONDITIONS APPEARING BELOW. </strong>
</p>
<p>
<strong> THE ATTENTION OF GUEST IS ESPECIALLY DIRECTED TO SECTIONS 1, 4, AND 12 THROUGH 15, WHICH CONTAIN IMPORTANT LIMITATIONS ON THE RIGHTS OF GUESTS TO ASSERT CLAIMS AGAINST CARNIVAL CRUISE LINE, THE VESSEL, THEIR AGENTS AND
EMPLOYEES, AND OTHERS, INCLUDING FORUM SELECTION, CHOICE OF LAW, TIME LIMITATIONS FOR FILING SUIT, ARBITRATION, WAIVER OF JURY TRIAL FOR CERTAIN CLAIMS, AND CLASS ACTION WAIVER. </strong>
</p>
<p>
<strong> THE ATTENTION OF GUEST IS ALSO ESPECIALLY DIRECTED TO SECTIONS 5 AND 6, WHICH CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH SUCH AS COVID-19. </strong>
</p>
<p style="font-size: 20px!important;"><strong>IMPORTANT TERMS AND CONDITIONS OF CONTRACT – READ CAREFULLY!</strong></p>
<p><strong> In consideration of the receipt of the full cruise fare and/or boarding and lodging on the vessel to which this Ticket Contract applies (the “Vessel”), Carnival Cruise Line (“Carnival”) and Guest agree that the booking of
the cruise and the cruise are subject to the following terms and conditions: </strong>
</p>
<h3>1. DEFINITIONS AND SCOPE OF CONTRACT</h3>
<p> (a) Whenever the word “Carnival” is used in this Contract it shall mean and include the Vessel, and all its owners, operators, employees, agents, charterers, and water shuttles. The term “Guest” shall include the plural where
appropriate, and means all persons or entities booking or purchasing passage and/or traveling under this Contract, including heirs, representatives, and any accompanying minors. The masculine includes the feminine. “Guest” shall
have the same meaning as “Passenger” in this Contract. </p>
<p> (b) “Cruise Fare” or “Fare” means the amount paid for the cruise which includes full board, ordinary ship’s food during the voyage, but not Service Gratuities or Service Charges, spirits, wine, beer, soft drinks or mineral waters,
shore excursions, salon and spa services, room service or dining in specialty restaurants, or any other incidental charge or expense. The cruise fare shall be deemed to be earned when paid and not refundable except as stated on
Carnival’s website applicable to the voyage and as provided in Section 7 herein. For your convenience, a Service Gratuity will be automatically added to the onboard account for each guest, except for children under the age of 2, to
recognize the efforts of a wide variety of crewmembers in various departments who contribute to the experiences of all our guests. Service Gratuities, which are subject to adjustment at your discretion, are pooled and distributed in
the form of added wages, bonuses and/or crew benefits. A Service Charge will be automatically added to optional purchases for beverages, specialty dining and other voluntary purchases during the cruise. This Service Charge is not
included in the automatic charges for Service Gratuities. For further details, please review our <a href="https://help.carnival.com/app/answers/detail/a_id/6003" aria-label="View Carnival's Service Gratuity FAQs Page" target="_blank">Service Gratuities
FAQ<span class="ccl-srOnly">(opens a new window)</span></a>. </p>
<p> (c) Cruise Fare does not include Cruise Taxes, Fees, and Port Expenses. “Cruise Taxes, Fees, and Port Expenses” may include any and all fees, charges, tolls and taxes imposed on Carnival, by governmental or quasi-governmental
authorities, as well as third party fees and charges arising from a vessel’s presence in a harbor or port. Cruise Taxes, Fees and Port Expenses may include U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage
fees, inspection fees, pilotage, immigration and naturalization fees, and Internal Revenue Service fees, environmental fees, as well as fees associated with navigation, berthing, stevedoring, baggage handling/storage, and security
services. Cruise Taxes, Fees, and Port Expenses may be assessed per passenger, per berth, per ton or per vessel. Assessments calculated on a per ton or per vessel basis will be spread over the number of passengers on the Vessel.
Subject to applicable laws, Cruise Taxes, Fees and Port Expenses are subject to change and Carnival reserves the right to collect any increases in effect at the time of sailing even if the fare has already been paid in full. </p>
<p> (d) Cruise Fare does not include fuel supplement charges, security surcharges, or similar incidental surcharges (“surcharges”); subject to applicable laws, Carnival reserves the right to impose or pass any of these surcharges and
no right of cancellation shall be implied. “Fuel supplement” shall mean any additional charge to defray a portion of Carnival’s fuel costs. The amount of fuel supplements and government fees and taxes collected are subject to
change. Carnival reserves the right to charge a fuel supplement of up to $9.00 USD, or its equivalent in foreign currency, per person per day, without prior notice, in the event that the price of light sweet crude oil according to
the NYMEX (New York Mercantile Exchange Index) is greater than $70.00 USD per barrel of oil. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. </p>
<p> (e) This ticket is valid only for the person(s) named hereon as Guests and cannot be transferred or modified without Carnival’s written consent. The acceptance or use of this ticket by the person(s) named hereon as Guests shall be
deemed acceptance and agreement by each of them to all of the terms and conditions of this cruise Contract. </p>
<p> (f) All rights, exemptions from liability, defenses and immunities of Carnival under this contract shall also inure to the benefit of Carnival’s facilities, whether at sea or ashore, servants, agents, managers, affiliated or
related companies, suppliers, shipbuilders and manufacturers of component parts and independent contractors, including, but not limited to, shore excursion or tour operators, ship’s physician, ship’s nurse, retail shop personnel,
health and beauty staff, fitness staff, video diary staff, and other concessionaires, who shall have no liability to the Guest, either in contract or in tort, which is greater than or different from that of Carnival. </p>
<p> (g) Except as otherwise expressly provided herein, this contract constitutes the entire agreement between Carnival and Guest and supersedes all other agreements, oral or written. Any alteration to any term of this contract must be
in writing and authorized by Carnival. In the event of a direct conflict between a provision of this contract and a provision of the Cruise Industry Passenger Bill of Rights (“PBOR”) in effect at the time of booking PBOR controls.
In addition, in the event of a conflict between Carnival’s COVID-19 Guest Protocols as described in Sections 5 and 6 below and as described on <a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">Carnival’s
website<span class="ccl-srOnly">(opens a new window)</span></a>, the description of such policies on the website controls. Guests purchasing, spa services or shore excursions through Carnival are subject to the additional terms and
conditions which are incorporated by reference. VIFP Members agree to the additional terms and conditions of VIFP membership which are incorporated by reference. Except as provided in Section 14 below, should any provision of this
contract be contrary to or invalid by virtue of the law of the jurisdiction in which this contract is sought to be enforced or be so held by a court of competent jurisdiction, such provision(s) shall be deemed to be severed from the
Contract and of no effect and all remaining provisions herein shall be in full force and effect and constitute the Contract of Carriage. </p>
<p> (h) Onboard charges and additional expenses charged to Guest’s Sail and Sign<sup style="font-size:70%;">®</sup> account will be made in the functional currency of the Vessel, which may differ from the type of currency used to
secure the booking. </p>
<h3>2. TRAVEL DOCUMENTATION AND GUEST OBLIGATIONS</h3>
<p> (a) Proper travel documentation and eligibility to travel is required at the embarkation and throughout the cruise. In addition to immigration and customs requirements, the U.S. government and others place restrictions on the
carriage of Guests whose names appear on government watch lists or who are deemed legally ineligible to travel. It is the Guest’s sole responsibility to ensure his/her legal eligibility to travel and to bring and have available at
all times all required travel documents. Guests are advised to check with their travel agent and with the appropriate government authority to determine the necessary documents and travel eligibility requirements for their particular
cruise. Carnival may cancel the booking of any Guest who is or becomes ineligible to travel for any reason, who is traveling without proper documentation, or who fails to abide by Carnival’s COVID-19 Guest Protocols (as described in
Sections 5 and 6 below or on <a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">Carnival’s
website<span class="ccl-srOnly">(opens a new window)</span></a>). Any such Guest, or any Guest who fails to follow Carnival COVID-19 Guest Protocols or to board the ship at embarkation, shall be ineligible to board the ship thereafter
without Carnival’s consent, and shall not attempt to do so at the same or another port. Under these circumstances the Guest shall not be entitled to a refund or compensation of any kind. Guest is responsible for all related costs
and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from or arrival to their final destination. Under no circumstances shall Carnival be liable for any costs,
damages or expenses whatsoever incurred by any Guest as a result of such failure, cancellation or denial of boarding. </p>
<p> (b) Guest acknowledges receipt of Carnival’s applicable website and travel information and agrees to abide by the terms and conditions of not just this Contract, but also the information contained on Carnival’s website, including
but not limited to the information contained in the “Frequently Asked Questions” and “Embarkation Information” sections, and on <a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">Carnival’s
COVID-19 Guest Protocols webpage<span class="ccl-srOnly">(opens a new window)</span></a>. </p>
<p> (c) Guest acknowledges that, for a voyage commencing in a United States port for a round-trip voyage via one or more United States ports, Guest must complete the voyage and disembark at the embarkation port. Failure to do so may
result in a fine or penalty being imposed by the United States Customs Service or other governmental agency. In consideration for the fare paid, Guest agrees to pay any such fine or penalty imposed because of Guest’s failure to
complete the voyage. </p>
<p> (d) Carnival shall refuse boarding to any Guest under the age of twenty-one (21) unless: (1) the Guest is traveling in the same stateroom with an individual twenty-five years or older; (2) traveling in the same stateroom with
their spouse; or (3) traveling with a parent or guardian in an accompanying stateroom; or (4) is a qualified member of the U.S. military. Adult Guests agree to be responsible at all times for the safety and behavior of their minor
Guests who are traveling with them and Guests agree to properly supervise and monitor all minors traveling with them and to prevent such minors from engaging in hazardous horseplay or any other dangerous behavior. Proof of age
and/or proof of marriage are required. Carnival shall not be liable to make any refunds or for any damages with respect to any Guest’s failure to provide proper proof of age or marriage or otherwise comply with this provision. </p>
<p> (e) Guests must attend the mandatory safety briefing at the commencement of the cruise and any subsequent briefing ordered by the ship’s officer during the cruise. Guests shall comply with all onboard health, environmental and
safety policies and procedures (including but not limited to those specified in Sections 5 and 6 below and on
<a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">Carnival’s website<span class="ccl-srOnly">(opens a new window)</span></a>), and shall
familiarize themselves with the nature and character of the ship, as well as, all emergency exits, to assist with safe evacuation in the event of an emergency. </p>
<p> (f) Guests must comply with all pre-embarkation, onboard and shore excursion rules and policies including, but not limited to, all environmental and public health policies and procedures, and shall familiarize themselves with the
nature and character of the ship, as well as Carnival’s current COVID-19 Guest Protocols, onboard waste /recycling receptacle stations, and Guest agrees to comply with all such policies and procedures, as well as environmental laws
and regulations. </p>
<p> (g) Carnival may deny boarding to any persons convicted of certain felonies, which include but are not limited to aggravated assault (including domestic violence), murder, robbery, sexual assault, and other felony sexual offenses.
Carnival reserves the right to access public records containing information about any felonious convictions as part of its guest screening, and to cancel a booking and/or deny embarkation at any time to any individual who has been
convicted of any of the enumerated crimes. Guest hereby consents to Carnival’s accessing public records concerning Guest regarding felonious conviction/s as part of its screening policy. In the event of such cancellation or denial:
1) the affected individual’s sole recourse shall be a refund of the amount paid to Carnival for that individual’s own booking, without entitlement to any further damages, loss, expenses, credit, or compensation whatsoever, and 2)
the booking, reservation and ticket contract of any person travelling with any Guest denied boarding due to this screening policy (including, but not limited to, the booking, reservation or ticket contract of those in the same
travel party as Guest, whether or not such person was to stay in the same cabin or another cabin with the individual denied boarding) shall be unaffected and cancellation by any of these other Guests will be subject to the standard
cancellation penalties in Section 7 below. </p>
<h3>3. YOUR TRAVEL AGENT; CONTACT INFORMATION AND RELEASE</h3>
<p> (a) Any travel agent or sales agent utilized by the Guest in connection with the booking of the cruise, or this contract is solely the agent of the Guest and not Carnival. Carnival is not responsible for the financial condition or
integrity of any travel agent utilized by Guest. In the event that an agent shall fail to remit to Carnival any monies paid to the agent by Guest, Guest shall be and remain liable for the fare due to Carnival, regardless of whether
liability is asserted before or after embarkation. Issuance and validity of ticket contract is conditional upon final payment being received by Carnival prior to sailing. Any refund made by Carnival to an agent on behalf of Guest
shall be deemed payment to Guest, regardless of whether the monies are delivered by the agent to Guest. Receipt of this ticket contract, any other documentation or notification pertaining to the cruise by Guest’s travel agent shall
constitute receipt by Guest. </p>
<p> (b) Guest agrees that any email address, telephone number, or mailing address provided to Carnival during the booking or per-cruise process by or on behalf of such Guest (“Provided Contact Information”) may be used by Carnival as
the email address, telephone number, or mailing address for such Guest, whether or not the Provided Contact Information in fact includes Guest’s individual email address, telephone number, or mailing address. Guest consents to and
agrees that Carnival may use the Provided Contact Information to give any notice or information relating to Guest’s reservation, booking, or ticket contract and that Carnival’s sending of any notice or information by use of the
Provided Contact Information shall constitute notice to Guest. Guest further consents to and agrees that Carnival may communicate with any person contacting Carnival from any Provided Contact Information concerning Guest’s
reservation, booking, or ticket contract. GUEST HEREBY RELEASES AND FOREVER DISCHARGES CARNIVAL, AND CARNIVAL’S EMPLOYEES, OFFICERS, DIRECTORS, AGENTS AND CONTRACTORS, FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, ACTIONS, CAUSES OF
ACTIONS OR SUITS ARISING OUT OF, OR RELATED TO: 1) CARNIVAL’S USE OF THE PROVIDED CONTACT INFORMATION TO PROVIDE NOTICES OR INFORMATION TO GUEST, OR; 2) CARNIVAL’S COMMUNICATING WITH ANY PERSON CONTACTING CARNIVAL FROM THE PROVIDED
CONTACT INFORMATION CONCERNING GUEST’S RESERVATION, BOOKING, OR TICKET CONTRACT. </p>
<h3>4. BAGGAGE, PERSONAL PROPERTY, PROHIBITED ITEMS, AND LIMITATION OF LIABILITY</h3>
<p> (a) Each fully paid adult Guest will be allowed a reasonable amount of luggage on board containing their personal belongings. Luggage means only trunks, valises, satchels, bags, hangers and bundles with their contents consisting
of only such wearing apparel, toilet articles and similar personal effects as are necessary and appropriate for the purpose of the journey. Carnival reserves the right to inspect all luggage for the safety and security of the Vessel
and deny any such luggage it deems unreasonable or unsafe. </p>
<p> (b) No tools of trade, household goods, presents and/or property of others, jewelry, money, cameras, documents, valuables of any description including but not limited to such articles as are described in Title 46 of the United
States Code section 30503 shall be carried except under and subject to the terms of a special written contract or Bill of Lading entered into with Carnival prior to embarkation upon application of the Guest. The Guest warrants that
no such articles are contained in any receptacle or container presented by him as baggage hereunder, and if any such articles are shipped in the Guest’s baggage in breach of this warranty, no liability for negligence, gross or
ordinary, shall attach to Carnival for any loss or damage thereto. </p>
<p> (c) Carnival shall not be liable for: (1) Guest’s failure to comply with the requirements set forth in Clauses 4(a) and 4(b); (2) any loss or damage before baggage comes into Carnival’s actual custody on board or after baggage
leaves Carnival’s actual custody on board, including, but not limited to, loss or damage by airlines or other transportation services; (3) any loss or damage of baggage while not in the actual possession, custody and control of
Carnival; (4) damage due to wear, tear or normal usage; (5) any loss or damage of perishable items, medicine, liquor, cash, securities or other financial instruments, or (6) any loss or damage while in the custody and control of
stevedores. </p>
<p> (d) It is stipulated and agreed that the aggregate value of Guest’s property, does not exceed $50 USD per Guest or bag with a maximum value of $100 USD per stateroom regardless of the number of occupants or bags and any liability
of Carnival for any cause whatsoever with respect to said property shall not exceed such sum, unless the Guest shall in writing, delivered to Carnival, prior to embarkation, declare the true value thereof and pay to Carnival prior
to embarkation a sum equal to 5% of the excess of such value. If Carnival shall be held liable for the loss of or damage to Guest’s baggage or property it is agreed that such liability shall not exceed the lesser of: (1) the actual
cash value, or (2) value declared in the manner above provided (up to U.S. $100 USD if no such declaration has been made). Declared value amounts to be proportionately reduced in any case where less than all of Guest’s baggage or
property is lost, delayed or rendered unusable due to damage. In no event shall Carnival be liable to pay any compensation if the nature or value of the property has been misrepresented. </p>
<p> (e) No Guest is permitted to bring on board the Vessel live animals (other than qualified service dogs, with not less than 14 days advance notice given to Carnival). Guest will be solely responsible for any and all damage and/or
loss caused by service dogs. </p>
<p> (f) Weapons, knives, firearms, contraband, ammunition, explosives, incendiary devices, or other dangerous items are strictly prohibited aboard the Vessel. Carnival reserves the right to confiscate, destroy and/or turn over to
authorities these or any other items it deems in its sole discretion to be detrimental to the safety or comfort of any person or which are otherwise improperly in the possession of any Guest. Each Guest warrants that no such
articles are contained in any receptacle or container carried or presented as baggage. Alcoholic beverages are prohibited except as provided for in Section 9. </p>
<p> (g) Marijuana and all illegal controlled substances are strictly prohibited and may not be brought on board any Carnival vessel. All Guests agree Carnival has, at all times with or without notice, the right to search Guest’s cabin
and baggage and/or personal effects for any of these prohibited items, at any location, to ensure compliance with these restrictions. Any Guest who refuses any such search or screening, or any Guest traveling with such items and/or
attempting to board the Vessel with any such items, may be denied boarding or disembarked and no refund of the cruise fare will be issued. The Guest will be solely responsible for any and all damage and/or loss caused by his
violation of this policy. </p>
<h3>5. PUBLIC HEALTH AND COVID-19 PRACTICES AND PROCEDURES; UNDERSTANDING AND ACCEPTANCE OF RISKS</h3>
<p> (a) GUESTS ARE ENCOURAGED TO DISCUSS THE ADVISABILITY OF TRAVEL WITH THEIR PHYSICIAN AND TO REVIEW THE U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION (“CDC”) WEBSITE FOR UPDATED INFORMATION. THE CDC HAS IDENTIFIED INDIVIDUALS
WITH UNDERLYING MEDICAL CONDITIONS, REGARDLESS OF AGE, WHO ARE, OR MAY BE AT INCREASED RISK OF SEVERE ILLNESS FROM THE VIRUS THAT CAUSES COVID-19. AMONG ADULTS, THE RISK FOR SEVERE ILLNESS FROM COVID-19 INCREASES WITH ADVANCING AGE.
GUEST ACKNOWLEDGES, UNDERSTANDS AND ACCEPTS THAT WHILE ABOARD THE VESSEL, IN TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE TRAVELING TO OR FROM THE VESSEL, THE GUEST OR OTHER GUESTS MAY BE EXPOSED TO
COMMUNICABLE ILLNESSES, INCLUDING BUT NOT LIMITED TO COVID-19, INFLUENZA, COLDS AND NOROVIRUS. GUEST FURTHER UNDERSTANDS AND ACCEPTS THAT DUE TO THE NATURE OF SPREAD OF COVID-19, THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES
AND OTHERS IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND CARNIVAL’S CONTROL, AND CANNOT BE ELIMINATED UNDER ANY CIRCUMSTANCES. GUEST KNOWINGLY AND VOLUNTARILY ACCEPTS THESE RISKS AS PART
OF THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER. </p>
<p> (b) Carnival has adopted specific COVID-19 Guest Protocols with input from medical, science and public health experts and guidance from international, national, and regional health authorities, including the U. S. Centers for
Disease Control and Prevention and local health agencies when the Vessel is within that agency’s jurisdiction. Guest acknowledges that these directives may change from time to time and that Carnival’s COVID-19 Guest Protocols may
therefore change. GUEST EXPRESSLY AGREES TO COMPLY NOT ONLY WITH THE COVID-19 GUEST PROTOCOLS AS THEY ARE DESCRIBED HEREIN, BUT ALSO AS THEY ARE SET FORTH ON <a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">CARNIVAL’S
COVID-19 GUEST PROTOCOLS WEBPAGE,<span class="ccl-srOnly">(opens a new window)</span></a> AT ALL TIMES INCLUDING PRE-EMBARKATION, WHILE ON BOARD, DURING PORT CALLS AND SHORE EXCURSIONS AND/OR FINAL DISEMBARKATION. In case of any conflict
between the COVID-19 Guest Protocols described herein or on Carnival’s website, the website controls and Guest’s agreement to abide by said website constitutes an integral part of this Ticket Contract. </p>
<p> (c) Guest acknowledges that Carnival’s COVID-19 Guest Protocols may include (but are not be limited to): (1) completion of an accurate, truthful and complete health questionnaire in a form and containing any health or
travel-related questions as determined by Carnival in its sole discretion based on advice from cognizant government or health authorities or medical experts for each Guest prior to boarding; (2) pre-embarkation and/or periodic
testing and temperature checks of each Guest followed by a period of isolation until test results are available; (3) modified capacity rules for activities (including but not limited to restaurants, gyms, and entertainment events on
board and for shore excursions) which may limit or eliminate the ability of Guest to participate in particular activities; (4) mandatory use by each Guest (except for children under the age of 2 years) of face masks in most
locations outside of the Guest’s stateroom while on board, during embarkation, disembarkation and shore excursions; (5) mandatory physical distancing of Guests outside of their cruise companions (family and/or immediate travel
group) at any/all times while on board and during embarkation, disembarkation, and shore excursions; (6) additional restrictions during shore excursions depending on local conditions, including but not limited to denial of
disembarkation at destinations unless participating in only Carnival-approved shore excursions and denial of reboarding the vessel for any noncompliance by Guest or members of Guest’s travelling party with COVID-19 Guest Protocols;
(7) mandatory hand-sanitizing by Guests upon entry or exit of any public areas; (8) confinement of Guests to staterooms, quarantine or emergency disembarkation of Guest if, in Carnival’s sole discretion, such steps are necessary to
prevent or slow the spread of COVID-19; (9) the required completion by Guest in a timely manner of any written authorizations or consent forms required for Carnival to carry out its COVID-19 Guest Protocols (including but not
limited to medical information, medical privacy, or personal data privacy consent forms), (10) vaccination of guests with documentary proof satisfactory to Carnival, according to the criteria set forth in the COVID-19 Guest
Protocols in effect at the time of sailing; and; (11) other policies and procedures deemed by Carnival in its sole discretion to be necessary to reduce the risk of spread of COVID-19. </p>
<p> (d) Notwithstanding any other provision contained herein or in Carnival’s Refund Policy, any noncompliance by Guest or members of Guest’s travelling party with
<a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">Carnival’s COVID-19 Guest Protocols<span class="ccl-srOnly">(opens a new window)</span></a>
or this Ticket Contract shall be grounds for refusal to board, refusal to re-board after going ashore, quarantine on board the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary
in Carnival’s sole discretion under the circumstances to protect the health and well-being of others. Under these circumstances, Guest shall not be entitled to a refund or compensation of any kind. Guest will be responsible for all
related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from or arrival to the port of embarkation. Under no circumstances shall Carnival be liable for
any damages or expenses whatsoever incurred by any Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by Carnival. </p>
<p> (e) Guest agrees that if at any time within 5 days prior to embarkation, Guest tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected as having COVID-19, or
Carnival otherwise determines in its sole discretion that Guest is unfit to board because of any communicable illness, Carnival may deny boarding to such Guest. Under these circumstances, unless Carnival determines that Guest has
failed to comply with Carnival’s COVID-19 Guest Protocols or this Ticket Contract, any Guest denied boarding will be entitled to a future cruise credit equal in value to the amount Guest paid to Carnival, subject to Guest providing
verification satisfactory to Carnival of results of tests administered by providers other than those retained by Carnival. If Guest seeks to cancel their cruise booking for COVID-19 related issues, please refer to <a href="/Legal/covid-19-legal-notices/covid-19-refund-cancellation-policy" aria-label="View Carnival's COVID-19 Refund and Cancellation Policy" target="_blank">Carnival’s
COVID-19 Refund Policy<span class="ccl-srOnly">(opens a new window)</span></a>. Under no circumstances shall Carnival have any other liability for any compensation or other damages whatsoever, including but not limited to compensation
for lodging or travel. </p>
<p> (f) Guest further understands and agrees that if, after boarding, and even if Guest has fully complied with all COVID-19 Guest Protocols, such Guest tests positive for COVID-19 or exhibits signs or symptoms of COVID-19, Carnival
may disembark, refuse re-boarding after a shore excursion, or quarantine Guest as well as members of Guest’s travelling party, or take other steps which Carnival determines, in its sole discretion, are necessary under the
circumstances to protect the health and well-being of others. Under these circumstances, any such Guest who is disembarked, refused re-boarding, or quarantined shall be entitled to a prorated future cruise credit for the unused
portion of the Cruise Fare. Each such Guest is responsible for all related costs and fines, including without limitation travel expense. Under no circumstances shall Carnival be liable to any such Guest for any costs, damages or
expenses whatsoever incurred by any Guest. </p>
<h3>6. NATURE OF CRUISE; FITNESS TO TRAVEL; SPECIAL NEEDS; PREGNANCY AND INFANTS; DISEMBARKATION</h3>
<p> (a) The Guest admits a full understanding of the character of the voyage and the Vessel and assumes all risks incident to travel and transportation and handling of Guests and cargo. While at sea or in port the availability of
medical care may be limited or delayed. Guest acknowledges that all or part of their voyage may be in areas where medical care and evacuation may not be available. Guest agrees to indemnify and reimburse Carnival in the event
Carnival elects to advance the cost of emergency medical care, including medical care provided ashore as well as transportation and/or lodging in connection therewith. Guest acknowledges that their own health insurance will not
cover or be applicable to any medical services received on board and that such charges may not be eligible for reimbursement from Guest’s own insurance. Guest acknowledges and agrees that they are solely responsible for all charges
related to medical services received onboard and/or at a port of call. Carnival strongly encourages all guests to obtain travel insurance prior to the cruise that can help offset such medical expenses. Guest further acknowledges and
agrees that all charges for delivered onboard medical services will be automatically applied to the Guest’s shipboard Sail and Sign® account. Guests who embark in violation of the Ticket Contract terms assume all associated risks
and agree to indemnify and reimburse Carnival for all resulting losses, costs and expenses, including without limitation those related to the Vessel’s deviation from its scheduled route, and other expenses attributable to
disembarkation of such Guests. Guests are further advised to refer to Sections 5 and 11 which specify their responsibilities and obligations in these situations.</p>
<p> (b) Carnival’s vessels visit numerous ports in a number of countries. Guests assume responsibility for their own safety and Carnival cannot guarantee Guest’s safety at any time. The United States Department of State, Centers for
Disease Control and Prevention and other governmental and tourist organizations regularly issue advisories and warnings to travelers and Carnival strongly recommends Guests obtain and consider such information when making travel
decisions. Carnival assumes no responsibility for gathering said information. </p>
<p> (c) In addition to the specific representations required of Guest regarding COVID-19, Guest warrants that Guest and Guest’s travelling party are physically and emotionally fit to travel at the time of embarkation, and further
warrants that such Guests have no medical or emotional condition that would endanger any Guest or crewmembers or result in a deviation of the voyage. Any Guest with special medical, physical, or other needs requiring medical
attention or special accommodation during the voyage is requested to notify Carnival in writing at the time of booking of such special need. Upon booking the cruise, Guests who have special needs are requested to contact Carnival’s
Guest Access Desk (305-599-2600 ext. 70025) to discuss the details of their special needs. Carnival recommends that any Guest who is not self-sufficient travel with a companion who shall take responsibility for any assistance needed
during the voyage. Carnival does not provide one-on-one personal care assistance, and all Guests must be able to provide such care for themselves (e.g., performing personal tasks such as eating, dressing, toileting, bathing, and
getting around the ship). Once on board, our crew will not provide any assistance with such personal tasks. Guests are encouraged to contact their treating physician to discuss their health concerns, including pregnancy and
COVID-19, before traveling. (See Clause 6(d) below for pregnancy restrictions). </p>
<p> (d) Carnival and the Master each reserves the right to refuse boarding or passage, disembark, or confine to a stateroom any Guest who violates the terms of this ticket contract or Carnival’s policies (including but not limited to
Carnival’s COVID-19 Guest Protocols) or any Guest whose physical or mental condition or behavior would be considered, in the sole opinion of the Captain in consultation with the ship's physician, a risk to any Guest or crew member.
Guest understands and acknowledges that in addition to the limitations on medical care described in Clause 6(a), prenatal and early infant care, in particular, may require specialized diagnostic facilities and/or treatment that are
not available or obtainable during the cruise on board the ship and/or ashore in ports of call. Therefore, any Guest that is unfit to travel, and any Guest who will at any time during the cruise enter her 24th week of estimated
gestational age, agrees not to book a cruise or board the ship. Infants must be at least 6 months of age at the time of embarkation in order to sail, however children must be at least 12 months of age at the time of embarkation to
sail on the following itineraries: Transoceanic voyages and remote itineraries, where there are more than 2 consecutive sea days. Carnival and the Master reserve the right to disembark any unfit Guest or any Guest whose behavior
affects the comfort, enjoyment, safety or wellbeing of other Guests or crew members. Guests disembarked in such circumstances shall be liable as set forth in Sections 2, 9 and 11. Carnival reserves the right to debark, deny
boarding, or cancel the reservation without refund, compensation, or payment of any Guest who is unfit to travel and/or who will be in excess of their 23rd week of gestation at time of sailing, except as set forth in Carnival’s
cancellation policy described in Section 7 below, based on the timing of such cancellation. </p>
<h3>7. CANCELLATION BY GUEST, REFUNDS</h3>
<p> Guests must arrive on time at the port at their designated boarding appointment time. Except as otherwise expressly provided in Carnival’s Cancellation and Refund Policy, no refunds will be made in the event of “no shows”, unused
tickets, lost tickets, partially used tickets, or cancellations received late or after the start of the cruise. Carnival strongly recommends the purchase of trip cancellation insurance that includes coverage for travel cancellation
or interruptions related to COVID-19. Cancellation charges for individual bookings will be assessed as listed below. For cancellation charges related to group bookings, partial ship charters or full ship charters refer to your
charter contract or group booking agreement for terms and conditions. </p>
<div class="cruise-ticket-contract-table">
<table>
<tbody>
<tr>
<th></th>
<th><strong>Days Prior to Departure Date</strong></th>
<th><strong>Cancellation Charge (Per Guest)*</strong>
</th>
</tr>
<tr>
<td>2-5 day cruises (excluding all Alaskan, European, Transatlantic, and Panama Canal cruises):</td>
<td style="text-align: left; vertical-align: top;">Up to 76 days</td>
<td style="text-align: left; vertical-align: top;">None (except fares with non-refundable payments*) </td>
</tr>
<tr>
<td></td>
<td>75 to 56 days</td>
<td>Deposit</td>
</tr>
<tr>
<td></td>
<td>55 to 30 days</td>
<td>Deposit or 50% of Total Fare, whichever is greater </td>
</tr>
<tr>
<td></td>
<td>29 to 15 days</td>
<td>Deposit or 75% of Total Fare, whichever is greater</td>
</tr>
<tr class="table-row-border-bottom">
<td></td>
<td>14 days or less</td>
<td>100% of Total Fare </td>
</tr>
<tr>
<td>6 day or longer cruises, as well as all Alaskan, European, Transatlantic, and Panama Canal cruises:</td>
<td>Up to 91 days</td>
<td>None (except fares with non-refundable payments *)</td>
</tr>
<tr>
<td></td>
<td>90 to 56 days</td>
<td>Deposit</td>
</tr>
<tr>
<td></td>
<td>55 to 30 days</td>
<td>Deposit or 50% of Total Fare, whichever is greater</td>
</tr>
<tr>
<td></td>
<td>29 to 15 days</td>
<td>Deposit or 75% of Total Fare, whichever is greater</td>
</tr>
<tr>
<td></td>
<td>14 days or less </td>
<td>100% of Total Fare</td>
</tr>
</tbody>
</table>
</div>
<p> Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). </p>
<p> *Certain promotional fare offers may not be listed on this page, please refer to the terms and conditions of your specific promotion for more details. </p>
<p> Except as otherwise provided in Carnival’s Cancellation and Refund Policy, the deposit under Early Saver is non-refundable. All cancellations that occur prior to final payment due date will receive a non-refundable and
non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. The future cruise credit must be used for a new reservation made within 12 months from the
date of cancellation, is applicable to any Carnival Cruise Line sailing available in US dollars and can only be applied to your cruise fare. Any unused portion will be forfeited. </p>
<h3> 8. CARNIVAL’S RIGHT TO INCREASE FARES, INCREASE OR ESTABLISH CHARGES FOR GOODS AND SERVICES, CANCEL OR CHANGE VOYAGE, AND CHANGE STATEROOM ASSIGNMENTS AND TO PERFORM CONSTRUCTION OR REPAIRS, LIMITATIONS ON VACATION PROTECTION
PRODUCTS </h3>
<p> (a) Subject to applicable laws, Carnival reserves the right to increase published fares and air fare supplements without prior notice. However, fully paid or deposited Guests will be protected, except for fares listed, quoted,
advertised or booked in error, fuel supplements, taxes, fees and port expenses, other surcharges and changes to deposit, payment and cancellation terms/conditions, which are subject to change without notice. In the event that a
cruise fare listed, quoted or advertised through any website, Carnival sales person, travel agent or any other source is booked but is incorrect due to an electronic error, typographical error, human error or any other error causing
the fare to be listed, quoted or advertised for an amount not intended by Carnival, Carnival reserves the right to correct the erroneous fare by requesting the Guest to pay the correct fare intended, or by canceling the cruise in
exchange for a full refund, but in no event shall Carnival be obligated to honor any such booking resulting from the error or otherwise be liable in such circumstances. </p>
<p> (b) Carnival reserves the right to offer promotional cruise fares that require a minimum occupancy requirement per cabin. When the booked cruise fare is contingent on a minimum occupancy requirement per cabin, cancellation by one
or more Guests in a cabin may cause an adjustment to the remaining Guests booked cruise fare based on the prevailing and available rate at the time of the cancellation (“recalculated fare”). Final payment in full of the recalculated
fares for all remaining Guests in a cabin is due by 11:59:59 p.m. EST on the eve before the start of the cancellation penalty period. Failure to make timely final payment in full of the recalculated fares by all remaining Guests in
a cabin will result in automatic cancellation of the reservation for the entire cabin. </p>
<p> (c) Carnival has the right, without previous notice to the Guest, to cancel this contract at the port of embarkation or any time during the voyage and shall thereupon return to the Guest, if the Contract is completely canceled, a
future cruise credit, or, if the Contract is partially canceled, a proportionate part thereof. Under such circumstances, Carnival shall have no further liability for damages or compensation of any kind. In the event a voyage is
cancelled, shortened, or changed for any reason other than mechanical failure of the Vessel, Guest shall be entitled to a future cruise credit. In the event a voyage is terminated early due or cancelled to mechanical failure of the
Vessel, Guest is entitled to their Cruise Fare, or a proportionate share thereof, in addition to transportation to the Vessel’s scheduled port of disembarkation or Guest’s home city, at Carnival’s discretion and expense, as well as
necessary lodging at the unscheduled port of disembarkation, if required, at Carnival’s expense. </p>
<p> (d) Carnival may change the duration and/or itinerary of the cruise at any time. The Vessel shall be entitled to leave and enter ports with or without pilots or tugs, to tow and assist other vessels in any circumstances, to return
to or enter any port at the Master’s discretion and for any purpose, and to deviate in any direction or for any purpose from the direct or usual course, and to omit or change any or all port calls, arrival or departure times, with
or without notice, for any reason whatsoever, including but not limited to health and safety, security, adverse weather, hurricanes, tornadoes, strikes, tides, hostilities, civil unrest, port closings, emergency debarkations of
Guests or crew, late air, sea, car or motor coach departures or arrivals, mechanical breakdowns, declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies, US or
foreign governmental advisories or travel warnings, all such deviations being considered as forming part of and included in the proposed voyage. Except as provided in Clause 8(c) with respect to mechanical failures, Clause 5(e) for
COVID-19, as provided in Carnival’s change of itinerary policy in effect when the Guest or Guest’s agent accepts the terms of this Ticket Contract, or as required by federal regulations, Carnival shall have no liability for any
compensation or other damages in such circumstances for any change in itinerary, ports of call, ports of embarkation and debarkation, and/or duration of the cruise (including a longer than planned duration of the cruise due to port
closings) (Carnival’s change of itinerary policy can be found at <a href="http://www.carnival.com/" aria-label="View Carnival's Website" target="_blank">Carnival's
Website <span class="ccl-srOnly">(opens a new window)</span></a> or at Carnival's <a href="http://www.carnival.com/faq" aria-label="View Carnival's FAQs page" target="_blank">FAQs<span class="ccl-srOnly">(opens a new window)</span></a>
Page).</p>
<p> (e) Except as provided in Clause 8(c) with respect to mechanical failures, Clause 5(e) for COVID-19, or as required by federal regulations, if the performance of the proposed voyage is hindered or prevented (or in the opinion of
Carnival or the Master is likely to be hindered or prevented) by war, hostilities, blockage, ice, labor conflicts, adverse weather conditions, strikes on board or ashore, restraint of Princes, Rulers or People (including but not
limited to orders by governmental agencies restricting travel due to declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies) seizure under legal process,
breakdown of the Vessel, congestion, docking difficulties or any other cause whatsoever or if Carnival or the Master considers that for any reason whatsoever, proceeding to, attempting to enter, or entering or remaining at the port
of Guest’s destination may expose the Vessel to risk or loss or damage or be likely to delay her, the Guest and his baggage may be landed at the port of embarkation or at any port or place at which the Vessel may call, at which time
the responsibility of Carnival shall cease and this contract shall be deemed to have been fully performed, or if the Guest has not embarked, Carnival may cancel the proposed voyage without liability to refund passage money or fares
paid in advance. </p>
<p> (f) Carnival and the Master shall have liberty to comply with any orders, recommendations or directions whatsoever given by the Government or Department of any nation or by any person acting or purporting to act with the authority
of such Government or Department or by any Committee or person having under the terms of the War Risks Insurance on the Vessel the right to give such orders, recommendations or directions, and if by reason of, and in compliance with
any such orders, recommendations or directions anything is done or is not done the same shall not be deemed a deviation or a breach of this contract. Disembarkation of any Guest or discharge of baggage in accordance with such
orders, recommendations or directions shall constitute due and proper fulfillment of the obligation of Carnival under this Contract. </p>
<p> (g) Specific stateroom assignments are not guaranteed. Carnival reserves the right to move Guests to a comparable stateroom for any reason, including but not limited to, instances in which a stateroom is booked with fewer than the
maximum number of Guests the stateroom can accommodate; or when a partial Guest cancellation occurs and the remaining number of Guests do not match the maximum number of Guests the stateroom can accommodate. </p>
<p> (h) Guest agrees and acknowledges that Carnival may, at any time and without notice, impose charges for, increase charges for and/or eliminate goods and services, other than what is included in your Cruise Fare, without liability
to the Guest. These additional charges are exclusive of your Cruise Fare. The goods and services offered or available during the cruise, may differ from goods and services previously offered or available on prior cruises and/or what
was advertised on Carnival’s website (Carnival.com), commercials, in other printed media, and/or in prior verbal discussions. </p>
<p> (i) Carnival reserves the right to periodically perform repairs to the Vessel and/or perform construction on the Vessel to alter, amend or remove any appurtenance, amenity, or facility on the Vessel. Guest acknowledges that such
repairs, alterations, amendments or removal of any appurtenance may occur during the cruise and agrees that Carnival shall not be liable to Guest for a refund, of any portion of the Cruise Fare, full, partial or otherwise, nor shall
Guest have any legal or equitable cause of action relating thereto. </p>
<p> (j) Guest hereby acknowledges and agrees that Carnival’s “Great Vacation Guarantee” program has been suspended and that Guest is not entitled to any benefit thereof. </p>
<h3 id="conduct"> 9. COMPLIANCE WITH RULES, SOLICITATION, SMOKING, DRINKING, ILLEGAL ACTIVITY, SEARCHES, DISRUPTIVE BEHAVIOR, BEVERAGE POLICY AND ENVIRONMENTAL POLICY </h3>
<p> (a) Guest agrees during the course of the voyage to follow the directions of the ship’s Master, or his authorized officer Guest further agrees to abide by all shipboard rules and policies, whether related to COVID-19 or otherwise.
Guests shall not solicit anyone on the Vessel for any commercial, professional, illegal, or illicit purposes. Guest agrees that any violation of this or any Clause in the ticket contract may subject Guest to disembarkation with no
refund to the Guest and any such actions may cause Guest to be prohibited from sailing with Carnival in the future. </p>
<p> (b) Guest acknowledges that smoking is only permitted in designated areas. Guest agrees to refrain from smoking in non-designated areas and agrees that Carnival has the right to assess up to a $500 charge, per violation, and to
disembark the Guest for failure to observe <a href="https://help.carnival.com/app/answers/detail/a_id/6006" aria-label="View Carnival's Tobacco and Marijuana Smoking Policy" target="_blank">Carnival's
Tobacco and Marijuana Smoking Policy ("Smoking Policy")<span class="ccl-srOnly">(opens a new
window)</span></a> with no refund to the Guest. </p>
<p> (c) Any and all forms of smoking, including but not limited to, cigarettes, cigars, pipes, vaporizers, and electronic cigarettes are strictly prohibited on board Carnival’s vessels except in specific designated exterior deck areas
and designated casino/night club spaces. All staterooms and suite accommodations, including the outside balconies, are NON-SMOKING. In accordance with <a href="https://help.carnival.com/app/answers/detail/a_id/6006" aria-label="View Carnival's Tobacco and Marijuana Smoking Policy" target="_blank">Carnival's
Smoking Policy<span class="ccl-srOnly">(opens a new window)</span></a> any marijuana possession or use is strictly prohibited on all Carnival ships at all times, regardless of local, state, or other laws which might permit use or
possession of marijuana. Carnival abides by U.S. Federal Law which prohibits the possession or use of marijuana on its ships for any reason. Any Guest who brings marijuana or any illegal controlled substances on board, in violation
of Carnival’s policy or U.S. or international law, including any law of a port or the flag state, will be reported to local and/or Federal authorities and U.S. Customs & Border Protection for possible detainment and/or
enforcement action. Carnival may deny boarding or disembark any Guest who brings or attempts to bring marijuana or any illegal substance on board with no refund to Guest and at Guest’s own expense for repatriation and travel. Guest
agrees to strictly comply with Carnival’s Smoking Policy. Guest further agrees that any violation of Carnival’s Smoking Policy would also cause Carnival to incur damages, including but not limited to, loss of Guest goodwill,
revenue, cleaning, maintenance, fines and/or other costs. Any evidence of smoking in a stateroom or balcony, e.g.; smoke smell/residue, butts, ashes, upholstery/furniture burns, tampering of the smoke alarm, will constitute a
violation of <a href="https://help.carnival.com/app/answers/detail/a_id/6006" aria-label="View Carnival's Tobacco and Marijuana Smoking Policy" target="_blank">Carnival's
Smoking Policy<span class="ccl-srOnly">(opens a new window)</span></a>. Guests who violate our Smoking Policy will be assessed a $500 charge, per violation, on the Guest’s Sail & Sign account, and may also result in the
disembarkation of all Guests in the stateroom. Fines will be assessed in the functional currency of the Vessel which might be different than the currency used to secure the booking. Such Guests will be solely responsible for all
resulting financial penalties and expenses to return home, and no refund of their unused cruise fare will be provided. Guest further acknowledges and agrees that any violation of this policy shall, in the sole discretion of
Carnival, constitute a material breach of this cruise contract. In the event of such breach, Guest forfeits all rights hereunder, including the right to remain on board. Carnival reserves the right to disembark Guest(s), at any
port, as determined by Carnival. Carnival shall not be liable for any refund or other compensation or damages whatsoever to any Guest disembarked pursuant to this provision, or who disembarks because another Guest is so disembarked.
Such Guests may also be prohibited from sailing with Carnival in the future. </p>
<p> (d) Guest agrees, in all ports of call, to return to the Vessel or pre-boarding location in accordance with instructions given by the Vessel’s Master or his authorized officer and in accordance with Carnival’s COVID-19 Guest
Protocols. Guest further acknowledges that shipboard and shore side clocks may have different times, but it is Guest’s responsibility to return to the Vessel or pre-boarding location so as not to miss Vessel’s departure. Any costs
associated with transporting Guest to rejoin the Vessel including, but not limited to, governmental fees, visa fees, subsistence, lodging, air fare, launch fare, car hire or agency fees shall be for the account of Guest. The Guest
shall be liable to and shall reimburse Carnival or the Master for any fines or penalties imposed on Carnival by any government, governmental or regulatory agency, entity, or official, port or port official, or for expenses or losses
caused or incurred for Guest’s intentional or negligent act or omission, including but not limited to, criminal or disruptive behavior by the Guest onboard or Guest’s failure to board the ship prior to the scheduled departure time
at any port. </p>
<p> (e) Carnival has a “zero tolerance” policy toward any illegal activity or behavior by Guests or crew aboard. Guest agrees to comply with this policy and further acknowledges that it is Carnival’s policy to report incidents of
illegal activity or behavior to the appropriate law enforcement authorities. Carnival will cooperate with relevant authorities in any civil or criminal proceedings sought by those agencies. For the safety of the Vessel and of other
guests and crew, Carnival reserves the right to confine any Guest who commits a crime on board until law enforcement authorities can be contacted and/or board the Vessel. </p>
<p> (f) Beverage Policy: Guests will be limited to purchasing a maximum of 15 alcoholic beverages per person, age 21 and over, per day while on board. For safety reasons, Guests are prohibited from bringing alcoholic beverages on
board with the following exception: At the beginning of the cruise during embarkation day, Guests (21 years of age and older) may carry on in their hand luggage, one 750 ml bottle of sealed/unopened wine or champagne per person. A
$15 corkage fee (a charge exacted at a restaurant for every bottle of wine served that was not bought on the premises), per 750 ml bottle, will be charged should Guests wish to consume their wine or champagne in a main dining room,
steakhouse or bar. Guests are also prohibited from bringing water, sodas and other non-alcoholic beverages on board that are packaged in bottles. A small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice,
milk) packaged in cans or cartons may be brought on board on embarkation day, only if carried on in Guests’ hand luggage (not in checked luggage). A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12
ounces each or less per person. Any hard liquor, beer, other forms of alcoholic beverage, and non-alcoholic beverages, outside of the exceptions referenced above, are strictly prohibited (in both carry-on and checked luggage) and
such items will be confiscated and discarded, and no compensation will be provided. Alcoholic beverages purchased in the Vessel’s gift shops or at a port of call will be retained by Carnival until the end of the voyage. Carnival
reserves the right to refuse to serve alcohol to any passenger. Guest acknowledges that the minimum age permitted for the purchase, possession, or consumption of alcoholic beverages aboard Carnival’s vessels is twenty-one (21).
Guest agrees to supervise all persons under age twenty-one (21) under Guest’s charge to ensure that they do not violate this, or any other, shipboard regulation. Guests who attempt to purchase alcohol by using false identification
or the Sail & Sign card of a Guest who is twenty-one or older will be deemed in violation of this policy. Any Guest twenty-one or older who attempts to or purchases alcohol for any Guest under twenty-one will also be deemed in
violation of this policy. Guest agrees that Carnival has the right to disembark any Guest who violates this policy and as well as any adults traveling with minors who violate this policy or any other shipboard regulation. </p>
<p> (g) Compliance with APHIS regulations: To protect U.S. agriculture and natural resources from the introduction and spread of foreign plant and animal pests and diseases please be advised that agricultural products including seeds,
soil, live insects, food such as fresh fruit, vegetables and animal products including meat, milk, and eggs must not be brought back to the United States. This food includes meals that were offered during the cruise but were not
consumed. If you have in your possession any meals or food, including any fresh fruit, vegetables and animal products such as meat sandwiches, milk, eggs from the ship, you must leave them behind or deposit them in the amnesty
bin/food collection bin at the exit during disembarkation. These items are prohibited entry by U.S. Customs and Border Protection and the U.S. Department of Agriculture. Violations of these prohibitions may result in penalties and
fines to the Guest and/or disembarkation without refund. </p>
<p> (h) Tampering with Life Saving Devices: Guest agrees to not tamper with or discard overboard any life saving device such as, but not limited to; life rings and life jackets, unless in an emergency or instructed to do so by the
ship’s master. Tampering with life-saving devices may result in a fine to the Guest and/or disembarkation without refund. </p>
<p> (i) Guest agrees not to engage in any lewd, lascivious, indecent, obscene, offensive, or outrageous behavior while on board and specifically agrees that violation of this policy may result in confinement or debarkation from the
Vessel with no refund to the Guest and at Guest’s own expense for repatriation and travel. Furthermore, all guests should ensure their clothing and accessories are respectful to fellow guests. Specifically, items worn during the
cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendo/suggestions. In addition, clothing/accessories should not promote negative ethnic or racial commentary, or hatred
or violence in any form. Violation of this policy may result in Guest’s disembarkation with no refund of any unused cruise fare. </p>
<p> (j) All guests must adhere to Carnival’s environmental policy as follows: Any dumping or pollution of any kind including discharge of any item into the ocean and/or waterways is strictly prohibited. Guest will be strictly liable
for any illegal dumping or pollution. Any willful or negligent act of discharging or releasing any unauthorized item overboard, without the express permission of the ship's staff may result in a $500 charge, per violation, posted to
Guest’s Sail & Sign<sup style="font-size:70%;">®</sup> account. Fines will be imposed using the functional currency of the Vessel, which may be different than the form of currency used to secure the booking. Additionally, Guest
will be charged the reimbursement cost of any unauthorized discharged property belonging to Carnival and such charge will be posted to Guest’s Sail & Sign<sup style="font-size:70%;">®</sup> account. Guest shall also be
responsible for any fines or penalties imposed on Carnival by any government, governmental agency or official, port or port official, or for expenses or losses caused or incurred for Guest’s violation of this policy. Violation of
this policy may result in the disembarkation of all guests in the stateroom. Guests who are disembarked for violating our environmental policy will be responsible for all financial charges and expenses to return home, and no refund
of their unused cruise fare will be provided. Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future. </p>
<p> (k) Consistent with our commitment to safety and our “zero tolerance” policy set forth in Section 9(e) above, any illegal activity or disruptive behavior will not be tolerated. Any Guest whose conduct affects the comfort,
enjoyment, safety, or well-being of other guests or crew will be detained onboard and/or disembarked at their own expense and will be prohibited from sailing with Carnival in the future. Any violation of our “zero tolerance” policy
is a breach of the Ticket Contract, for which Guest agrees to pay Carnival liquidated damages of $500, to be charged to the Guest’s Sail and Sign® account without further notice or consent, representing the reputational and goodwill
damages and injury to Carnival for Guest’s violations. In addition, Guest or Guest’s estate agrees to defend and indemnify Carnival and the Vessel, their servants and agents against liability which Carnival or the Vessel or such
servants or agents may incur towards any person, company, or Government for any damage to property, personal injury, or death caused directly or indirectly, in whole or in part, by any illegal activity or disruptive behavior of
Guest and those minors traveling with Guest. </p>
<p> (l) Carnival may impose a curfew for minors by requiring Guests under 18 years of age to be clear of all public areas by 1:00 a.m. ship’s time unless they are accompanied by an adult in their traveling party, 21 years of age or
older, or they are participating in a Carnival youth program activity. </p>
<h3>10. PERSONAL DATA; VIDEO SURVEILLANCE; RIGHT TO SEARCH OR INSPECT; PRIVACY NOTICE AND PUBLIC WIRELESS SERVICES</h3>
<p> (a) Carnival may utilize closed circuit television cameras or other surveillance means onboard the Vessel. Guest acknowledges and agrees that such devices may be recording and that videos and images of the Guest may be stored and
used as deemed necessary by Carnival to comply with law, applicable regulations, governmental and quasi-governmental requests or orders, or any legal investigation or claims process. </p>
<p> (b) Calls made to Carnival, and calls received from Carnival, may be recorded for the purposes of audit, training and the monitoring of services provided by Carnival. </p>
<p> (c) Guest agrees Carnival has, at all times with or without notice, the right to enter and search Guest’s stateroom, personal safe or storage spaces, or to search or screen any Guest, and/or personal effects, at any location, to
ensure compliance with any of the restrictions set forth in this agreement. Any Guest who refuses any such search or screening may be denied boarding or disembarked and no refund of the cruise fare will be issued. </p>
<p> (d) The personal data Guest provides to Carnival, or which is obtained through Guest’s dealings with Carnival or with its affiliates, or which is obtained through Carnival’s COVID-19 Guest Protocols (including Clause 5(c) above)
will be processed in accordance with Carnival privacy notice, which describes how personal data may be processed, and which is available on the Carnival website. Carnival may from time to time change its privacy notice; you can find
the up-to-date privacy notice on the
<a href="/about-carnival/legal-notice/privacy-notice.aspx" aria-label="View Carnival's Privacy Notice Page" target="_blank">Privacy Notice page<span class="ccl-srOnly">(opens a new window)</span></a> or by writing to the address
given below. Guests may provide personal data to Carnival that may include names, postal or email addresses, date of birth, passport information, financial account, telephone numbers, likenesses, photographs or other information
which would identify Guests personally. Guests may also provide Carnival or others certain sensitive data such as health, medical, dietary, religious, gender or sexual orientation information. Guest agrees that Carnival may (1) keep
their personal and sensitive data, (2) use it in its business worldwide in accordance with its published privacy notice, (3) share it with its affiliated or related companies and (4) subject it to processing worldwide provided
Carnival’s safeguards are used. Guest agrees that any personal or sensitive data provided to Carnival in the European Economic Area may be used, processed and transferred worldwide including to the U.S. </p>
<p> (e) Guest agrees that Carnival may disclose personal or sensitive data to unaffiliated third parties (1) with the Guest’s consent or authorization, (2) to help complete a transaction for the Guest, (3) to comply with law,
applicable regulations, governmental and quasi-governmental requests, orders or legal process, or Carnival’s COVID-19 Guest Protocols, (4) to enforce this or other agreements or protect the rights, safety or property of Carnival or
others, (5) as part of a purchase, sale, or transfer of assets or our business, (6) to Carnival’s agents or service providers to perform functions on its behalf, or (7) as otherwise described in Carnival’s published privacy notice,
as amended from time to time. </p>
<p> (f) Carnival may, but will not be required to, make wireless access to the Internet or access to wireless telephone services ("Wireless Services") available to Guests on board either directly or through a third-party service
provider. All Guests agree that use of Wireless Services is at their own risk and that Carnival shall not be liable to Guests in any manner for claims, losses or damages resulting therefrom. Guests’ use of Wireless Services onboard
is public; privacy of any information sent or received is not guaranteed. Personal data may be available to third-party service providers and Carnival is not liable under any circumstances for any lack of privacy while using
Wireless Services. Guest agrees that Carnival has the right, but not the obligation to monitor, record, intercept and disclose any transmissions over or using Wireless Services aboard the Vessel, and to provide billing, account, or
use records, and related information relating to all Wireless Services as it deems appropriate in its sole discretion (for example, in response to lawful process, orders, subpoenas, or warrants, or to protect Carnival's rights,
passengers or property). All Guests agree that their use of Wireless Services is governed by Carnival's Terms and Conditions of Wireless Services [contained in your Folio or available upon connection to the internet] in addition to
and any terms and conditions imposed by a third-party Wireless Services provider. </p>
<p> (g) Carnival may use facial recognition technology to enable embarkation, debarkation, at entry and exit of the Vessel at ports of call, on all photos taken by Carnival during Guest's voyage, as well as those photos Guest uploads
to Carnival's mobile app. Carnival will delete facial biometric identifiers following completion of the voyage, prior to a subsequent voyage. All un-identified photos will be deleted within thirty (30) days after the end of each
voyage or earlier upon request. Any photos that have been identified and linked to Guest's Sail and Sign® Guest ID will be retained for two (2) years to enable guest access and purchase of photos and photo memorabilia after the end
of the voyage. Photos may be deleted earlier upon request. Carnival does not share facial recognition records with any third parties outside of the Carnival Corporation & plc group of companies. For more information about facial
recognition technology, please email Carnival at <a href="mailto:dpo@carnival.com" style="font-weight: lighter;">dpo@carnival.com</a>. </p>
<h3>11. GUEST’S REIMBURSEMENT FOR FINES, EXPENSES, DEBTS AND DAMAGES</h3>
<p> (a) The Guest shall be liable to and shall reimburse Carnival or the Master for any fines or penalties imposed on Carnival by any government, governmental agency or official, port or port official, or for expenses or losses caused
or incurred for Guest’s negligent or intentional act or omission or Guest’s failure to observe or comply with local requirements in respect of immigration, border patrol, customs and excise, agriculture, health, environment or any
other government regulation whatsoever, including Guest’s failure to board the ship prior to the scheduled departure time at any port, and the Guest shall be liable for any and all losses and fines caused by their actions in regards
to illegal dumping or pollution of any kind, including discharge of any item into the ocean and/or waterways. For Guests who embark the Vessel in violation of the ticket contract terms, any/all resulting damages, losses, costs,
expenses, credits, refunds and related claims, including without limitation those related to a deviation of the Vessel to disembark such Guests, shall be the sole responsibility of the Guest. </p>
<p> (b) The Guest or Guest’s estate shall be liable to and shall reimburse Carnival for all deviation expenses (including loss of revenue), fines or penalties, damages to the Vessel, its furnishings, operations or equipment, or any
property of Carnival caused directly or indirectly, in whole or in part, by any misconduct, willful or negligent act or omission on the part of the Guest or any minors traveling with the Guest, including discharge and release of any
unauthorized item overboard, without the express permission of the ship’s staff. The Guest or Guest’s estate shall defend and indemnify Carnival and the Vessel, their servants and agents against liability which Carnival or the
Vessel or such servants or agents may incur towards any person, company or Government for any damage to property, personal injury or death caused directly or indirectly, in whole or in part, by any misconduct, willful or negligent
act or omission on the part of the Guest or minors traveling with Guest. </p>
<p> (c) Carnival and the Vessel shall have a lien upon all baggage, money and other property whatsoever accompanying the Guest and the right to sell the same by public auction or otherwise for all sums whatsoever due from the Guest
under this Contract and for the costs and expenses of enforcing such lien and such sale. </p>
<h3>12. INDEPENDENT CONTRACTORS, SHORE EXCURSIONS, AND OTHER SERVICES</h3>
<p> (a) Guest acknowledges that all shore excursions/tours (whether conducted in the water, on land or by air), airline flights and ground transportation, as well as the ship’s physician, and on board concessions (including but not
limited to, the gift shops, spa, beauty salon, fitness center, golf and art programs, video/snorkel concession) are either operated by or are independent contractors. As stated in Section 5 or as may be stated on <a href="/Legal/covid-19-legal-notices/covid-19-guest-protocols" aria-label="View Carnival's COVID-19 Guest Protocols webpage" target="_blank">Carnival’s
website<span class="ccl-srOnly">(opens a new window)</span></a>. Carnival’s COVID-19 Guest Protocols will impose certain restrictions with regard to shore excursions relating to participation, location, time, eligible venue, and persons
with whom the Guest may come into contact, as well as restrictions on the number of Guests. Guest understands and accepts that Carnival may prohibit Guest from going ashore in any port of call, and/or or limit Guests going ashore to
specific activities or excursions authorized by Carnival, for public health-related reasons in its sole discretion. Even though Carnival shall be entitled to collect a fee and earn a profit from the ticketing or sale of such
services by such persons or entities and requires that any such persons or entities comply with Carnival’s COVID-19 Guest Protocols, Carnival neither supervises nor controls their actions, nor makes any representation either
expressed or implied as to their suitability. Carnival, in arranging for the services called for by the physician or nurse, all on board concessions, all shore excursion/tour tickets, all pre-cruise and post-cruise airline flights
or other transportation off of the ship and its water shuttles, does so only as a convenience for the Guest. Guest agrees that Carnival assumes no responsibility, does not guarantee performance and in no event shall be liable for
any negligent or intentional acts or omissions, loss, damage, injury, or delay to Guest and/or Guest’s baggage, property or effects in connection with said services. Guests use the services of all independent contractors at the
Guest’s sole risk. Independent contractors are entitled to make a proper charge for any service performed with respect to a Guest. </p>
<p> (b) Guest acknowledges that the ship’s masseuse, barber, hairdresser, manicurist, fitness or golf instructor, videographer, art auctioneer, gift shop personnel, wedding planners or other providers of personal services are
employees of independent contractors and Carnival is not responsible for their actions. Guest further acknowledges that although independent contractors or their employees may use signage or clothing which contains the name
“Carnival” or other related trade names or logos, the independent contractor status remains unchanged. Independent contractors, their employees and assistants are not agents, servants or employees of Carnival and have no authority
to act on behalf of Carnival. </p>
<p> (c) Although Carnival may have contracts, concessionaire agreements, and/or independent contractor agreements with the above-mentioned service providers and contractors. Guest hereby acknowledges and agrees that Guests are not
intended third-party beneficiaries of any such contracts and Guests have no right to assert themselves as third party beneficiaries of such contracts or agreements. </p>
<h3>13. LIMITATIONS OF CARNIVAL’S LIABILITY</h3>
<p> (a) In consideration for the fare paid, it is agreed that Carnival shall not be held vicariously liable for the intentional or negligent acts of any persons not employed by Carnival nor for any intentional or negligent acts of
Carnival’s employees committed while off duty or outside the course and scope of their employment. Passenger assumes the risk of injury, death, illness or other loss and Carnival is not responsible for the negligence or wrongdoing
of any independent contractors. </p>
<p> (b) In consideration for the fare paid, it is agreed that Carnival shall have no liability as a consequence of Guest's use of ship's athletic or recreational equipment or as a consequence of Guest's decision to participate in any
athletic or recreational activity or event. </p>
<p> (c) On international cruises which neither embark, disembark nor call at any U.S. port and where the Guest commences the cruise by embarkation or disembarks at the end of the Cruise in a port of a European Member State, Carnival
shall be entitled to any and all liability limitations and immunities for loss of or damage to luggage, death and/or personal injury as provided under EU Regulation 392/2009 on the liability of carriers to passengers in the event of
accidents. On International cruises that do not embark or disembark in either a port in a European Member State or a US port, and which do not call at any U.S. port, Carnival shall be entitled to any and all liability limitations
and immunities for loss of or damage to luggage, death and/or personal injury as provided in the Athens Convention Relating to the Carriage of Passengers and their Luggage by Sea, 1974 and the Protocol of 2002 to the Convention
(together, the “Athens Convention). Unless the loss or damage was caused by a shipping incident, which is defined as a shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship
(as defined by the Regulation), Carnival’s liability is limited to no more than 400,000 Special Drawing Rights (“SDR”) (approximately U.S. $608,000, which fluctuates depending on the daily exchange rate as published in the Wall
Street Journal) if the passenger proves that the incident was a result of Carnival’s fault or neglect. If the loss or damage was caused by a shipping incident, Carnival’s liability is limited to no more than 250,000 SDRs
(approximately U.S. $380,000, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal). Compensation for loss caused by a shipping incident can increase to a maximum of 400,000 SDRs unless
Carnival proves that the shipping incident occurred without Carnival’s fault or neglect. Shipping incidents do not include acts of war, hostilities, civil war, insurrection, natural disasters, or intentional acts or omissions of
third parties. In cases where the loss or damage was caused in connection with war or terrorism, Carnival’s liability for any personal injury or death (whether occurring during a shipping incident or a non-shipping incident) is
limited to the lower of 250,000 SDRs per passenger or 340 million SDRs per ship per incident. Punitive damages are not recoverable for cruises covered by EU Regulation 392/2009. For more information on the EU Regulation 392/2009,
please see the
<a href="http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:131:0024:0046:EN:PDF" aria-label="View the Official Journal of the European Union EU Regulation 392/2009 PDF" target="_blank">Official Journal of the European Union EU Regulation 392/2009 PDF <img alt="indicates external site which may or may not meet accessibility guidelines" src="~/media/Images/Footer/external-link-icon.ashx?h=11&w=13" style="height: 11px; width: 13px;"></a>.
</p>
<p> In addition, Guests embarking a cruise in a European Member State port are afforded rights under EU Regulation 1177/2010. For additional information on EU Regulation 392/2009 and EU Regulation 1177/2010, please visit Carnival’s
<a href="https://www.carnival.com/~/media/CCLUS/Images/pdf/eu-reg-no3922009-pdf.pdf" aria-label="View the EU Regulation 392/2009 PDF" target="_blank">EU Regulation 392/2009 PDF</a> and <a href="https://www.carnival.com/~/media/CCLUS/Images/pdf/eu-reg-no11772010-pdf.pdf" aria-label="View the EU Regulation 1177/2010 PDF" target="_blank">EU Regulation 1177/2010
PDF<span class="ccl-srOnly">(opens a new window)</span></a>. </p>
<p> (d) Carnival shall not be liable to the passenger for damages for emotional distress, mental suffering/anguish or psychological injury of any kind under any circumstances, except when such damages were caused by the negligence of
Carnival and resulted from the same passenger sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to be intentionally inflicted by Carnival. </p>
<p> (e) In addition to all the restrictions and exemptions from liability provided in this Contract, including under Clause 13(c) for cruises that embark or disembark in a port of a European Member State, on all cruises Carnival shall
also have the benefit of all statutes of the United States of America providing for limitation and exoneration from liability and the procedures provide thereby, including but not limited Title 46 of the United States Code sections
30501 through 30509, and 30511. Nothing in this Contract is intended to nor shall it operate to limit or deprive Carnival or any such statutory limitation of or exoneration from liability under any applicable laws. </p>
<h3>14. TIME LIMITS FOR CLAIMS, JURISDICTION, VENUE, ARBITRATION AND GOVERNING LAW</h3>
<p> (a) Carnival shall not be liable for any claims whatsoever for personal injury, illness or death of the Guest, unless full particulars in writing are given to Carnival within 185 days after the date of the injury, event, illness
or death giving rise to the claim. Suit to recover on any such claim shall not be maintainable unless filed within one year after the date of the injury, event, illness or death, and unless served on Carnival within 120 days after
filing. Guest expressly waives all other potentially applicable state or federal limitations periods. </p>
<p> (b) Carnival shall not be liable for any claims whatsoever, other than for personal injury, illness or death of the Guest, unless full particulars in writing are given to Carnival within 30 days after the Guest is landed from the
Vessel or in the case the Voyage is abandoned, within 30 days thereafter. Legal proceedings to recover on any claim whatsoever other than for personal injury, illness or death shall not be maintainable unless commenced within six
months after the date Guest is landed from the Vessel or in the case the Voyage is abandoned, within six months thereafter, and unless served upon Carnival within 120 days after commencement. Guest expressly waives all other
potentially applicable state or federal limitation periods for claims which include, but are not limited to, allegations concerning any and all civil rights, the Americans With Disabilities Act (ADA), trade practices and/or
advertising. </p>
<p> (c) Except as provided in Clauses 14 (d) and 14(e) below, it is agreed by and between the Guest and Carnival that all disputes and matters whatsoever arising under, in connection with or incident to this Contract or the Guest’s
cruise, including travel to and from the Vessel, shall be litigated, if at all, before the United States District Court for the Southern District of Florida in Miami, or as to those lawsuits to which the Federal Courts of the United
States lack subject matter jurisdiction, before a court located in Miami-Dade County, Florida, U.S.A. to the exclusion of the Courts of any other county, state or country. Guest hereby consents to such exclusive jurisdiction and
waives any jurisdictional, venue or other objection that may be available. In the event that a matter is brought in the Federal Courts of the United States and no diversity jurisdiction exists, then the matter must proceed under the
Court’s admiralty jurisdiction and Guest may not be allowed a trial by jury. If a matter proceeds under the Court’s admiralty jurisdiction, then Carnival consents to a trial by jury pursuant to Federal Rule of Civil Procedure 39(c).
Guest acknowledges and understands that a Federal Court presiding over the matter under admiralty jurisdiction may not grant a trial by jury despite Carnival and Guest’s request for a trial by jury, and in such event, Guest
knowingly and voluntarily waives a trial by jury. </p>
<p> (d) Any and all disputes, claims, or controversies whatsoever, other than for personal injury, illness or death of a Guest (whether brought in personam or in rem or based on contract, tort, statutory, constitutional or other legal
rights, including but not limited to alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of or connected with this Contract, the
booking of the cruise, including but not limited to the booking of Carnival Vacation Protection products, shore excursions, and land and hotel packages, or Guest’s cruise, no matter how described, pleaded or styled, between the
Guest and Carnival) in which Guest or any other claimant asserts damages for less than $8,000 (excluding attorney fees, costs, and interest, which are not included to determine the amount at issue) must be litigated if at all before
a small claims court located in Miami-Dade County, Florida, U.S.A. to the exclusion of the courts of any other county, state or country. Guest hereby consents to such exclusive jurisdiction and waives any jurisdictional, venue or
other objection that may be otherwise available. </p>
<p> (e) Any and all disputes, claims, or controversies whatsoever, other than for personal injury, illness or death of a Guest (whether brought in personam or in rem or based on contract, tort, statutory, constitutional or other legal
rights, including but not limited to alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of or connected with this Contract, the
booking of the cruise, including but not limited to the booking of Carnival Vacation Protection products, shore excursions, and land and hotel packages, or Guest’s cruise, no matter how described, pleaded or styled, between the
Guest and Carnival) in which Guest or any other claimant asserts damages for more than $8,000.00 (excluding attorney fees, costs, and interest, which are not included to determine the amount at issue) shall be referred to and
resolved exclusively by binding arbitration pursuant to the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§
202-208 (“the Convention”) and the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq., (“FAA”) solely in Miami-Dade County, Florida, U.S.A. to the exclusion of any other forum. Guest hereby consents to such exclusive jurisdiction and
waives any jurisdictional, venue or other objection that may be available to any such arbitration proceeding in Miami-Dade, Florida. The arbitration shall be administered by National Arbitration and Mediation (“NAM”) under its
Comprehensive Dispute Resolution Rules and Procedures and the fee schedule in effect at the time of initiating the proceeding with NAM, which are deemed to be incorporated herein by reference. Each party shall bear their own costs
and fees associated with any such filing. If you have a question about the arbitration process or to obtain a current copy of the Comprehensive Dispute Resolution Rules and Procedures and/or fee schedule, you can contact NAM at:
National Arbitration and Mediation, attention Claims Department, 990 Stewart Street, First Floor, Garden City, NY 11530, telephone number (800) 358-2550. </p>
<p> NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT. THE ARBITRATOR’S
DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT GUEST OR CARNIVAL WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. An award rendered by an arbitrator may be entered in any court having jurisdiction under the
Convention or FAA. Carnival and Guest further agree to permit the taking of a deposition under oath of the Guest asserting the claim, or for whose benefit the claim is asserted, in any such arbitration. In the event this provision
is deemed unenforceable by an arbitrator or court of competent jurisdiction for any reason, then and only then the provisions of Clause 14 (c) above governing venue and jurisdiction shall exclusively apply to any lawsuit involving
claims described in this Clause. </p>
<p> (f) Except as expressly provided in Clause 13 (c), any and all disputes whatsoever arising out of or relating to this Contract or Guest’s Cruise as well as the interpretation, applicability and enforcement of this Contract shall
be governed exclusively by the general federal maritime law of the United States, without regard to choice of law rules, which replaces, supersedes and preempts any provision of law of any other state or nation, however, the terms
of this Contract do not displace non-excludable consumer laws applicable in jurisdictions outside the United States. </p>
<h3>15. CLASS ACTION WAIVER</h3>
<p> THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION AND SUPERSEDES ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. THIS CLASS ACTION WAIVER PRECLUDES GUEST FROM PARTICIPATING
IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING ANY CLAIM BROUGHT UNDER THIS TICKET CONTRACT OR IN CONNECTION WITH GUEST’S CRUISE. EVEN IF APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION
OR LAWSUIT AGAINST CARRIER WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION. GUEST EXPRESSLY AGREES TO WAIVE AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. IF
GUEST’S CLAIM IS SUBJECT TO ARBITRATION UNDER CLAUSE 14(d) ABOVE, THE GUEST FURTHER AGREES AND ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS
NON-SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. THE VALIDITY AND EFFECT OF THIS CLASS ACTION WAIVER MAY BE DETERMINED ONLY BY A JUDGE OR COURT OF LAW AND NOT BY AN ARBITRATOR. GUEST AGREES THAT THIS SECTION SHALL NOT BE
SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH IN SECTION 14 (d) ABOVE, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE
SUBJECT TO ARBITRATION. GUEST AGREES THAT CARNIVAL CAN RECEIVE IMMEDIATE JUDICIAL ASSISTANCE TO ENFORCE THIS CLASS ACTION WAIVER. </p>
<h3>16. CARNIVAL’S USE OF GUEST’S LIKENESS</h3>
<p> Each Guest grants Carnival and/or its promotional partners the exclusive right to include photographic, video and other visual portrayals of Guest in any medium of any nature whatsoever for any purpose including without limitation
trade, advertising, sales, publicity or otherwise, without compensation to Guest, and all rights, title and interest therein (including all worldwide copyrights therein) shall be Carnival’s sole property, free from any claims by
Guest or any person deriving any rights or interest from Guest. Each Guest understands and agrees that professional onboard photographers may photograph Guest, and that those photos may be processed, displayed and sold to Guests and
others. For additional information regarding Carnival’s use of Guest’s likeness including use of facial recognition technology please refer to Clause 10(g) above. </p>
<h3>17. GUEST’S USE OF PHOTOS, VIDEOS OR RECORDINGS PROHIBITED</h3>
<p> Guest hereby expressly agrees that he/she will not utilize any tape recording, video, or photograph(s) of himself/herself, any other Guest, crew, or third party on board the Vessel, or depicting the Vessel, its design, equipment,
or any part thereof whatsoever, for any commercial purpose or in any media broadcast, or for any other non-private use, without the express written consent of Carnival. For the privacy of our guests and crew, Guest expressly agrees
not to record or video interactions with other guests or crew without their express permission, and Guest further agrees that any use of video, photographic or recording equipment, including cell phones, in the medical center is
expressly prohibited. Guest acknowledges that by boarding the Vessel, at any time, Guest irrevocably agrees to this provision, which is a condition precedent to being permitted on board the Vessel and can be enforced by any legal
means, including, but not limited to, injunctive relief. </p>
<h3>18. GUEST’S OBLIGATIONS FOR EXPENSES OR IF CONFINED, DENIED BOARDING OR DISEMBARKED</h3>
<p> (a) Guest agrees if Carnival incurs any expense or sustains any damage as delineated in but not limited to Sections 2, 4, 5, 6, 9, 11 and this Clause, that Carnival may charge Guest’s onboard charge account for any expense
incurred or damage sustained except as expressly set forth herein or as provided by law. </p>
<p> (b) If Guest is denied boarding, confined to a stateroom, or disembarked from the Vessel pursuant to any provision of this contract, including but not limited to Clauses 2, 4, 5, 6, 9, and 11, Guest agrees, except as expressly set
forth herein or as provided by law: </p>
<p style="padding-left:30px;"> i. Carnival will not be liable for any refund of Cruise Fare, other compensation or any damages; </p>
<p style="padding-left:30px;"> ii. Disembarkation and repatriation to the embarkation port or any other destination will be at Guest’s sole expense; and, </p>
<p style="padding-left:30px;"> iii. To indemnify Carnival and that Carnival may charge Guest’s on-board charge account for any and all expenses incurred by Carnival in relation to Guest’s disembarkation and/or repatriation. </p>
<h3>IMPORTANT TERMS AND CONDITIONS FOR NON-CRUISE PORTIONS OF VACATION PACKAGES PLEASE READ CAREFULLY</h3>
<p><strong>19.</strong> Please see above for the applicable terms and conditions for the cruise portion of Guest’s vacations. For avoidance of doubt, and unless specifically contradicted in Clauses 19 through 29, the above terms and
conditions, including the terms and conditions in Clauses 12 through 15, which contain important limitations on the rights of guests to assert claims against Carnival , the Vessel, their agents and employees, and others, including
forum selection, choice of law, time limitations for filing suit, arbitration, and waiver of jury trial for certain claims, cover Carrier’s Carnival vacation protection products, shore excursions, and land and hotel packages. The
terms and conditions in this paragraph apply only to Carnival’s responsibilities for non-cruise portions of vacation packages. Other terms and conditions with respect to air travel, hotel and other non-cruise activities may be
applied by the entities providing those services. </p>
<p><strong>20.</strong> The payment of the required deposit or any partial or full payment for reservation of a land package before or after the cruise shall constitute acceptance and consent to all of the terms and conditions of this
Contract and the General Information and Vacation Package Conditions and Restrictions contained on the website for such vacation package and/or the brochures and circulars of the suppliers. These provisions are hereby incorporated
by reference in this Contract and vacation package Guests (hereinafter referred to as Guests) are advised to take note of them. </p>
<p><strong>21.</strong> For purposes of this paragraph “CARNIVAL” refers to Carnival Cruise Line, its affiliates, subsidiary companies, agents, servants, and employees. CARNIVAL is the principal tour operator and its responsibility to
Guests is limited to the arrangement of all tours and accommodations offered in these vacation packages. CARNIVAL shall not be responsible for personal injuries, death, or property damage, economic loss, inconvenience or delay,
consequential damages, or change of itinerary or accommodations incurred by any person or Guest which may occur due to acts or omissions or tortious conduct on the part of any direct or supplemental air carrier, hotel or other
suppliers of arrangements and services or other independent contractors, their employees, agents or others not under the direct control of CARNIVAL. </p>
<p><strong>22.</strong> CARNIVAL reserves the right to decline to accept or to reject any person as a Guest, at any time, or to cancel a vacation package due to circumstances beyond the control of CARNIVAL. </p>
<p><strong>23.</strong> CARNIVAL reserves the right to substitute hotels for other hotels in a similar category, to substitute air carriers, and to change schedules without prior notice should circumstances so require. </p>
<p><strong>24.</strong> If a change in the itinerary is needed due to factors or conditions beyond CARNIVAL'S control, no refund or credit will be made, however, CARNIVAL will make an effort to provide accommodations and services of a
comparable quality and standard as set forth on the website. Any such change shall not modify the cancellation provisions on the website. No credit will be allowed, or refund given for any services provided on the website should any
such services not be utilized by Participants. </p>
<p><strong>25.</strong> CARNIVAL makes no representations or warranties, implied or otherwise, in regard to the reliability of suppliers or independent contractors, nor does it assume a duty of safety or responsibility for the
independent acts of suppliers, independent contractors, their employees or agents. </p>
<p><strong>26.</strong> Vacation packages are non-transferable. Fares shall be deemed to be earned when paid and non-refundable unless otherwise expressly stated in the cancellation provisions on the website. </p>
<p><strong>27.</strong> CARNIVAL shall not be liable for any claims whatsoever other than for personal injury, illness or death, of the Guest unless full particulars thereof in writing are given to CARNIVAL within 30 days after the
Guest shall complete the packages, or in the case that the tour is abandoned, within 30 days thereafter. Suit to recover any claim shall not be maintainable in any event unless commenced within six months after the date of the loss.
</p>
<p><strong>28.</strong> CARNIVAL shall not be liable for any claims whatsoever for personal injury, or illness or death of the Guest unless full particulars in writing are given to Carnival within 185 days after the date of the
injury, event, illness, or death giving rise to the claim. Suit to recover on any such claim shall not be maintainable unless filed within one year after the date of the injury, event, illness or death, and unless served on Carnival
within 120 days after filing. </p>
<p><strong>29.</strong> It is agreed by Guest and CARNIVAL that all disputes between Guest and CARNIVAL arising under or in connection with a vacation package shall be litigated, if at all, in and before the United States District
Court for the Southern District of Florida in Miami-Dade County, Florida, U.S.A., to the exclusion of the courts of any other state or county. </p>
<h3>IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL’S AIR PROGRAMS</h3>
<p><strong>30.</strong> Arrangements by CARNIVAL: If you are participating in our FLY2FUN program, or FLY2FUN and Tour package, Carnival will arrange for air transportation from the select home cities offered to an airport near the
departure point of your Cruise or Cruise tour and return air transportation from an airport near the termination point of your Cruise or Cruise tour to the home city from which you departed. Please refer to Carnival’s web page for
additional information on our FLY2FUN program and destinations. Carnival reserves the right to add or withdraw an air city at any time but will attempt to accommodate those Guests under deposit or final payment. Air bookings are not
guaranteed and are subject to air carrier’s availability and restrictions. Guest who purchased the FLY2FUN program will be responsible for securing their own hotel accommodations and will be responsible for hotel, taxes, porterage
and transportation between the hotel and the airport/pier. </p>
<p><strong>31.</strong> Schedule Changes/Air Delays: Carnival strives to accommodate each Guest on flights that will ensure timely arrival and boarding of your ship. In the event that weather conditions or other flight changes delay
the Guest’s arrival to the ship, Carnival, at its own expense, will make alternate flight, hotel and/or ground transportation arrangements to get the Guest to the port of embarkation in time to board the ship or to the first port of
call, without violating the Jones Act. If no viable options are available to join the ship, Guest will be given a Future Cruise Credit to apply towards a future cruise. Carnival reserves the right to change or alter, without notice,
flight arrangements in order to meet our ship departure and/or arrival times. Guest will be notified of flight re-accommodations. If tickets have already been issued, Carnival will adjust your itinerary or air carrier accordingly
and will notify Guests of any price adjustments that may be necessary. If you choose to cancel your flight arrangements or alter your airline schedule in any way once your tickets have been issued you will be responsible for any
additional cost or fees resulting from the cancellation or change, which can total up to the full cost of the ticket. If you request Carnival’s assistance with a change in airline arrangements, within 60 days of departure and you
purchased FLY2FUN Flexible Fare program, a service fee of $200 USD, or its equivalent in foreign currency, will be levied in addition to any charges imposed by the airlines. If you purchased the FLY2FUN Restricted Fare program and
you chose to make a change, all airline-imposed change fees will be levied regardless of when the change is made. If your flights are delayed, refer to <a href="http://www.carnival.com/FLY2FUN" aria-label="View Carnival's Fly2Fun Page" target="_blank">the Fly2Fun Page<span class="ccl-srOnly">(opens a
new window)</span></a>. </p>
<p><strong>32.</strong> Refunds/Seat Assignments/Special Services/Fares/Lost Tickets/Baggage Charges: Failure to use your FLY2FUN airline ticket/s results in a waiver of its value and any compensation; unused airline tickets are only
refundable to Carnival. Please note that because of changing airline tariffs, your actual air ticket may reflect fares higher or lower than the air add-on or cruise only credit amounts originally quoted. If so, the difference is
neither chargeable nor refundable to you; you will be charged the amount originally quoted. Carnival reserves the right to pass on to the Guest any cancellation or change penalties, which may total up to the amount originally
quoted. It is your sole responsibility to re-confirm flight arrangements, within 48 hours of flight departure. Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special
assistance to the airlines, we cannot guarantee that such requests will be honored. For the best travel experience, we recommend that Guests or their travel agents contact the airlines directly to confirm these requests. Carnival is
not responsible for airline schedule changes. Guests are responsible for luggage fees, excess luggage charges as well as any other charges imposed by airlines or airports. For additional information on airline’s baggage charges and
fees please refer to the <a href="https://help.carnival.com/app/answers/detail/a_id/2797/kw/airline%20baggage" aria-label="View the Airline Baggage FAQs Page" target="_blank">Airline Baggage FAQs
page<span class="ccl-srOnly">(opens a new window)</span></a>, reference against the Travel Information page you received along with your cabin confirmation or the Travel Information page in your cruise document accessed through Manage My
Cruise. If a paper ticket is issued instead of an E-ticket, the original paper ticket must be returned to Carnival; any outstanding refund will be held pending the receipt of the paper tickets. </p>
<p><strong>33.</strong> Liability and Relationship with Airlines: If Carnival is unable to arrange for air transportation for any cause beyond Carnival’s control, such as airline capacity controls, air transportation arranged is no
longer available, or otherwise fails to materialize, Carnival’s sole liability will be limited to refunding the air add-on paid or cruise only credit. Carnival acts as an independent travel agent, and it is not affiliated with the
airline carriers. Carnival books air as a convenience for the Guests. Carnival assumes no liability for any of the airlines’ acts or omissions, including, without limitation, those involving cancellation of flights, schedule
changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or clerical/system errors. Your rights against the airlines are controlled and
subject to the terms and conditions set forth in the airline’s ticket and tariffs, and any and all applicable laws and regulations. </p>
<h3>IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL EASY PAY OPTION</h3>
<p><strong>34.</strong> This offer applies only to qualifying cruises, as determined solely by Carnival, where the "Carnival Easy Pay" option is made available during the booking process. </p>
<p><strong>35.</strong> This offer is not transferable and may not be combined with other offers. </p>
<p><strong>36.</strong> To be eligible for this offer, Guest must reside in the United States of America and must have a valid credit card associated with their Carnival.com account. Please note that Guests may not be able to use a
debit card, PayPal, or ACH from a bank account (e.g., checking or savings account) to make payments under this program. This offer may not be available to every guest and may not be available for all qualifying cruises. In
determining eligibility for this offer, Carnival reserves the right to consider, for each transaction, factors including Guest’s payment history and the nature and price of the cruise being reserved. Carnival will not use a credit
report to determine eligibility for this offer. </p>
<p><strong>37.</strong> Carnival reserves the right to cancel this offer at any time. </p>
<p><strong>38.</strong> Guest will be charged the full price of the applicable deposit in one initial payment and the remainder in subsequent monthly payments (if the full price, including the Fare, Taxes, Fees and Port Expenses, is
not evenly divisible, Guest’s final payment amount may be smaller). No interest or finance charges apply to this offer. Any interest, finance charges or fees assessed by the issuer of the payment method to which payments are charged
may still apply. Taxes (other than Cruise Taxes, Fees, and Port Expenses) may apply in certain jurisdictions. Each individual payment (both the initial deposit payment and each subsequent monthly payment) will be taxed separately
(to the extent required by applicable law) such that total taxes assessed on the Fare and on taxable Fees under Easy Pay will be the same amount of taxes assessed if the total amount owed on the booking had been paid in full at the
time of ticket purchase. </p>
<p><strong>39.</strong> Guest authorizes Carnival to charge each payment to the credit card associated with Guest’s Carnival.com account that was used to make the initial payment or, if Carnival is unable to complete a charge using
such credit card, to any other credit card Guest has on file in Guest’s Carnival.com account. Guest agrees to maintain in their Carnival.com account at least one valid credit card that expires no earlier than 20 days after the last
payment due date. </p>
<p><strong>40.</strong> Guest may prepay the full remaining balance of their purchase at any time and may also prepay any portion of the remaining balance. If Guest decides to prepay a portion of the remaining balance, then all
remaining payments will be recalculated accordingly. </p>
<p><strong>41.</strong> If Carnival is not able to charge any payment to a credit card on file in Guest’s Carnival.com account, Carnival reserves the right to pursue any remedy available, including the right to cancel Guest’s
reservation, as well as all remaining Guests in the same cabin. Guest agrees that Carnival and its affiliates have no liability related to the exercise of these remedies. </p>
</div>
</div>
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<h2>INTERNATIONAL CRUISE LINE PASSENGER BILL OF RIGHT</h2>
<p>The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the
following set of passenger rights: </p>
<ul class="numbered-list">
<li> The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety
and security and customs and immigration requirements of the port. </li>
<li> The right to a full refund for a trip that is canceled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures. </li>
<li> The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available. </li>
<li> The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.
</li>
<li> The right to a ship crew that is properly trained in emergency and evacuation procedures. </li>
<li> The right to an emergency power source in the case of a main generator failure. </li>
<li> The right to transportation to the ship’s scheduled port of disembarkation or the passenger’s home city in the event a cruise is terminated early due to mechanical failures. </li>
<li> The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures. </li>
<li> The right to have included on each cruise line’s website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations. </li>
<li> The right to have this <i>Cruise Line Passenger Bill of Rights</i> published on each line’s website. </li>
</ul>
</div>
</div>
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<h2>TERMS AND CONDITIONS</h2>
<p><strong>Please read these terms and conditions prior to using this site.</strong></p>
<p>By using this site, you agree to the following terms and conditions:</p>
<h3>OWNERSHIP AND RESTRICTIONS ON USE</h3>
<p> This site is owned and operated by CARNIVAL CRUISE LINES ("CARNIVAL"). All materials contained in this site are the copyrighted property of CARNIVAL. No material from CARNIVAL.COM or any Web site owned, operated, licensed, or
controlled by CARNIVAL collectively or any one of which is referred to as "the Carnival Sites" may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy
of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other
purpose is a violation of CARNIVAL's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other Web site or computer network environment is expressly prohibited. Carnival owns all
right, title and interest in and to all trademarks, service marks, and trade names included in the Web Site. The Legal Notice section of this page provides additional information about <a href="/about-carnival/legal-notice/copyright.aspx" target="_blank">Carnival’s copyright, trademark and
other intellectual property rights</a>. </p>
<p> To the extent the Web Site provides interactive capabilities that allow you to submit information or data on the Web Site, you expressly acknowledge you may not upload to, distribute through, or otherwise publish through the
Carnival Sites any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal
offense, violate the rights of any party, or that would otherwise give rise to liability or violates any law. </p>
<p> By uploading or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce,
modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you
warrant that all so-called "moral rights" in those materials have been waived. </p>
<p> Any personal information you provide to us while registering on CARNIVAL.COM, BOOKCCL.COM or when using CARNIVAL.COM will be used by Carnival in accordance with Carnival’s <a href="https://www.carnival.com/about-carnival/legal-notice/privacy-notice.aspx" target="_blank">Privacy
Notice</a>. Non-personal information you send or communicate to us, such as questions, comments or inquiries, will be not considered personal information and therefore will not be subject to our Privacy Notice. Accordingly, Carnival may
use any such non-personal information you supply to us, which may include, but is not limited to, any inventions, ideas, concepts or know-how, without restriction or liability. </p>
<h3>REGISTRATION, PASSWORD AND SECURITY</h3>
<p> When you register with CARNIVAL.COM, you will create a login name and a password in completing the registration process and will provide us with certain information. It is your responsibility to provide us with true and accurate
information during the registration process. Carnival will accept your information as it is provided to us. We will not verify the truth, accuracy or completeness of your information and we expressly disclaim any liability in
connection therewith. You are solely responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. It is also your sole
obligation to immediately notify Carnival of any unauthorized use of your account or any other breach of security. </p>
<h3>MODIFICATION OF TERMS</h3>
<p> Carnival reserves the right to change, modify, add, or remove portions of these terms at any time at our discretion. You may check these terms periodically for changes. Your continued use of the Carnival Sites subsequent to the
revisions of these terms (including the CARNIVAL.COM Privacy Notice and Terms and Conditions applicable to Carnival's Internet Booking Application) means you accept those changes. </p>
<h3>TERMINATION</h3>
<p> These terms are effective until terminated by CARNIVAL, for any reason, with or without notice. Upon termination, you must destroy all materials obtained from the Carnival Sites and all copies thereof, whether made under the terms
of these terms or otherwise. </p>
<h3>LINKS</h3>
<p> Carnival, at its discretion, may provide links to other web sites or resources or allow third party web sites to link to CARNIVAL.COM. Because Carnival has no control over such web sites or resources, you expressly understand and
agree that Carnival is not responsible in any way or form for the contents, products, advertising, materials, services or resources contained on any other web sites and Carnival does not endorse or sponsor any third party web sites.
Carnival is not responsible or liable, whether directly or indirectly, for any damage, loss or claims by or in connection with your use or reliance on any content, products, advertising, materials, services or resources available on
or through such web sites. </p>
<h3>DISCLAIMER</h3>
<p> THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CARNIVAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CARNIVAL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS
WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CARNIVAL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT CARNIVAL) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. CARNIVAL ADDITIONALLY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OF FARES AND PRICES (COLLECTIVELY, “FARES”) ADVERTISED ON THE CARNIVAL
SITES AND SHALL NOT BE RESPONSIBLE FOR OR OBLIGATED TO HONOR ERRONEOUS OR INACCURATE FARES. </p>
<h3>LIMITATION OF LIABILITY</h3>
<p> UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CARNIVAL BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF
CARNIVAL OR A CARNIVAL AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL CARNIVAL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE)
EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE. </p>
<h3>JURISDICTION</h3>
<p> This site is controlled and operated by CARNIVAL from its offices within the State of Florida, United States of America. CARNIVAL makes no representation that materials in the site are appropriate or available for use in other
locations. These terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of
or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
</p>
<h3>SHORE EXCURSION IMPORTANT CONDITIONS</h3>
<p> Please read the following information before ordering any shore excursions online. These conditions are binding once you purchase any shore excursion provided by independent tour operators through Carnival. The deadline for making
shore excursion bookings online is 3 days prior to sailing, unless otherwise noted in the shore excursion description. All of the shore excursions listed on the carnival.com website may not be available for every cruise itinerary.
</p>
<p> All excursions are subject to change without notice. Descriptions, departure times, itineraries, pricing and locations may be altered and may vary due to unforeseen circumstances. Descriptions and excursion lengths are all based
on approximate times and predetermined points of interest. Changes may be unavoidable and can be made at the tour operator’s sole discretion. Departure times and meeting places will be printed on the shore excursion ticket. As a
delay may result in a missed excursion or interfere with the excursion’s normal operation, guests are required to report to the specified location, at the designated departure time. </p>
<p> You will be required to pay for your shore excursion order in full using our secure online credit card processing. You will receive instant online confirmation that your order has been paid in full. Your tickets will be delivered
to your cabin prior to embarkation. </p>
<h4>Shore Excursion Cancellation and Refund Policy</h4>
<p> Shore excursions may be cancelled by Carnival or the Tour Operator due to inclement weather conditions, or any other reason whatsoever. In which case, and as your sole recourse, full refunds will be made to guests who have
purchased cancelled excursions. </p>
<p> Excursions may be canceled or modified depending on the number of guests participating. Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator
and full refunds will be issued. </p>
<p> For online cancellations that occur outside the cut-off window, 3 days prior to sailing, a full refund will automatically be posted to the credit card that was used to pay for the shore excursion order. Please allow 5-7 business
days for the credit to post to your account. No changes can be made within the cut-off window. If you need to make changes after the cut-off date, you must wait until sailing and see the Shore Excursion Manager onboard. In the event
of a cruise booking cancellation within the cut-off window, a full refund will automatically be posted to the credit card used to pay for the order. </p>
<p> If the designated contact person on a shore excursion order must cancel from their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned.
If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will automatically cancel and be refunded. </p>
<p> Once onboard, cancellations are subject to a 25% cancellation charge. However, within 24 hours of arrival in port, all shore excursion orders are non-refundable. A refund, less any applicable cancellation charges, will be applied
to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds, but note any credit not utilized by the end of your cruise will be refunded via check to the
order’s designated contact person on the morning of debarkation. </p>
<p> Guests are encouraged to purchase Carnival’s Cruise Vacation Protection Plan to cover any eligible non-refundable shore excursion cancellation charges. </p>
<h4>Responsibility</h4>
<p> Carnival is not responsible for any losses, damage, death, injuries, or claims whatsoever arising from, connected with, or related to any activities engaged in by guests while off Carnival’s ships or water shuttles in any port of
call. This includes all shore excursions, whether booked online, sold onboard or sold by third parties ashore. Guests engage in all such activities off the ship at their own risk. </p>
<p> Carnival acts only as an agent for the independent tour operators supplying excursions or services. Independent contractors operate all shore excursions, including any related transportation. Carnival neither supervises nor
controls their actions, nor makes any representation either expressed or implied as to their suitability. Carnival sells tickets for all excursions as a convenience to guests only. Tour operators, transportation providers, and their
employees are neither agents nor employees of Carnival, notwithstanding their use of any signage or clothing which may contain the name “Carnival” or other related trade names or logos. It is understood and agreed that Carnival
assumes no responsibility for, nor guarantees performance of, and in no event shall be liable for, any loss, damage, injury, or death in connection with said excursions or transportation. Please review your ticket for further
information regarding your rights and obligations as well as those of Carnival. </p>
<h4>Excursions/Tours & Activities not Sold by Carnival</h4>
<p> Carnival recommends that guests do not engage in excursions, tours or activities that are not sold through Carnival as Carnival has no familiarity whatsoever with these services or their operations. </p>
<h4>Restrictions</h4>
<p> Please note that there are certain restrictions based on age, health, weight and/or height, which have been imposed by the individual excursion operators for your own safety. Carnival urges you to abide by them. </p>
<p> Tour operators have the right to require any individual to withdraw from an excursion at any time if they deem that individual’s conduct detrimental to or incompatible with the interests, comfort, well-being or harmony of the
group as a whole. Tour operators reserve the right to alter or adjust excursions to meet local conditions for participant safety and convenience. Neither Carnival nor local tour operators will extend financial reimbursement to
compensate for a guest’s disappointment in the event that circumstances beyond the reasonable control of Carnival or the tour operator make it impossible to provide services as intended. </p>
<h4>Helicopter Weight Policy</h4>
<p> The Federal Aviation Administration requires guests’ weights and names for weight and balance calculations as well as flight manifesting. Any guest whose weight is 250 pounds or more will be required to purchase a seat and a half.
You must purchase the specific helicopter excursion for guests over 250 pounds or you will be refused service. Once onboard you may see the Shore Excursion Manager for assistance. </p>
<h4>Pricing</h4>
<p> Prices for shore excursions are quoted per person, in U.S. dollars and are subject to change without notice. Prices also vary by departure date and time and are capacity controlled. Some restrictions may apply. Most prices include
transportation and when noted, meals, refreshments, guides and entrance fees. On snorkeling, scuba and golf excursions, only the equipment specified is included in the price. Some fishing excursions, particularly in Alaska, require
the purchase of a fishing license, unless otherwise noted. Please see <a href="#fishing-policies" aria-label="View the Fishing Policy section. Scrolls down in the current page.">Fishing Policies</a>. </p>
<p> Children three years old or less, who do not occupy a seat, will not be charged and do not require a ticket unless noted in the shore excursion description. Children between the ages of 4 to 12 years and teens between the ages of
13 to 18 years will be charged full adult price or special child/teen prices, when applicable and noted. Guests under 18 years of age must be accompanied by an adult to participate in shore excursions. Some excursions require a
minimum age to participate and will be noted accordingly. </p>
<h4 id="fishing-policies">Fishing Policies</h4>
<p> Alaska State law requires a valid one-day fishing license, which may be purchased from your excursion boat captain. In addition, during King Salmon season, you are also required to purchase a King Salmon license. Children 12 and
under are required to wear life jackets at all times while onboard the fishing boat. Children must weigh 40 pounds or more to fit the life jacket and participate in the fishing excursion. </p>
<h4>Personal Possessions</h4>
<p> Neither Carnival, nor the Tour Operators will be responsible for personal possessions. Do not leave your possessions unattended at any time, either in the vehicles in which you are traveling or otherwise. Remember coats,
umbrellas, cameras, handbags, wallets, traveling bags, binoculars, and similar items remain, at all times throughout the shore excursion, under the guest’s custody and control. </p>
<h4>Transportation</h4>
<p> Guests should consider that standards of transportation vary considerably throughout the world. Air-conditioned motorcoaches are not available in many areas. In some destinations, local buses are the best available. Guests wishing
to travel with friends should all leave the ship together, as this will help the shore excursion staff allocate sufficient space in the same vehicle. </p>
<p> Please note that motorcoaches and other forms of transportation may require guests to climb 2 to 3 steps. Most, but not all motorcoaches, can accommodate collapsible wheelchairs. Staff is not obligated to lift guests into or out
of vehicles. Transportation via water shuttle may prevent guests in wheelchairs from going ashore at certain ports of call. For further information about specific excursions’ transportation accessibility, please look for the
accessibility advisories online, represented by a blue wheelchair icon or see the Shore Excursion Manager onboard. </p>
<h4>Required Documentation & Identification</h4>
<p> Please note that travel documentation requirements vary by destination and change often. It is the responsibility of the guest to provide valid travel and medical history documents required for air travel, debarkation at various
ports of call and re-entry into the appropriate country of origin. </p>
<p> Your Sail & Sign Card will serve as your identification card when you re-board the ship in a port of call. Remember to take it with you whenever you go ashore. You will be required to show it to a Carnival security officer in
order to re-board the ship. </p>
<h3>THE FUN SHOPS ONLINE IMPORTANT CONDITIONS</h3>
<p> Please read the following information before ordering anything from The Fun Shops online. All online orders are subject to these shopping terms & conditions. </p>
<p> All orders are accepted up to and no later than two days prior to debarkation date. Prices and deadlines are subject to change without notice. Holidays and changes in the itineraries may cause shorter deadlines. Some products,
such as flowers, are time sensitive and must be ordered within a specific time frame prior to sailing (varies by ship port). ALL ORDERS MUST BE PREPAID. In the event an item is not available at the time of sailing, an item of equal
value will be substituted. The Fun Shops Online products may be subject to sales tax depending on the location of delivery. </p>
<h4>Alcohol Orders</h4>
<p> Alcohol orders are not permitted to be taken to any location outside of the approved delivery locations specified for those products at checkout. This program is designed for in-cabin entertaining or in-dining consumption only.
Consumption in public areas is strictly prohibited. </p>
<h4>Cruise Cash</h4>
<p> Cruise Cash provides an immediate credit to a guest's onboard Sail & Sign account. Although the cruise cash cannot be redeemed for cash, the cruise cash is a non-refundable credit that can enhance a guest’s cruising
experience; the credit can be applied to cover charges to their onboard account, including taxes and gratuity charges. The total amount of the Cruise Cash purchased must be used in a single voyage, cannot be transferred to any
future booking, and any unused credits will be forfeited. </p>
<h4>Cruise Cash Bar</h4>
<p> Cruise Cash Bar provides an immediate credit to a guest's Sail & Sign onboard account; this credit can be applied to cover any bar purchase, including CHEERS, alcoholic drinks, juice, soda, water, and coffee shop charges.
Cruise Cash Bar is valid for a single voyage and cannot be transferred to future bookings. Cruise Cash Bar is non-refundable and any unused credits will be forfeited. </p>
<h4>Cruise Cash Photo</h4>
<p> Cruise Cash Photo provides an immediate credit to a guest's Sail & Sign onboard account; this credit can be applied toward Photo purchases. This credit is good for any photo department charge made to their account including
photos, camera batteries, cameras, and photo albums. Cruise Cash Photo is valid for a single voyage and cannot be transferred to future bookings. Cruise Cash Photo is non-refundable and any unused credits will be forfeited. </p>
<h4>Build-A-Bear Workshop Cruise Cash</h4>
<p> Build-A-Bear Workshop Cruise Cash provides an immediate credit to a guest's onboard Sail & Sign account, which may be applied toward Build-A-Bear Workshop purchases. Charges for Camp Ocean™ and Night Owls™ services may
diminish or fully deplete the Build-A-Bear Workshop Cruise Cash credit amount if such charges are made prior to use at Build-A-Bear Workshop at Sea. Build-A-Bear Workshop Cruise Cash is only valid for a single voyage and cannot be
transferred to future bookings. Build-A-Bear Workshop Cruise Cash is non-refundable, not redeemable for cash, non-transferrable and any unused credits at the end of the voyage will be forfeited. Build-A-Bear Workshop Cruise Cash is
only for onboard use and cannot be redeemed in land-based Build-A-Bear Workshop stores or online. </p>
<h4>OTHER</h4>
<p> If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining
provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by all parties. </p>
</div>
</div>
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<div class="main-content-tabbed-desktop">
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<h2>MOBILE APPLICATION TERMS & CONDITIONS</h2>
<p>Effective Date: May 25, 2018</p>
<h3><a href="#TERMSANDCONDITIONS">CARNIVAL MOBILE APPLICATION</a></h3>
<ul>
<li><a target="_self" href="#intro-overview">INTRODUCTION AND OVERVIEW</a></li>
<li><a target="_self" href="#parental-consent">PARENTAL CONSENT</a></li>
<li><a target="_self" href="#application">1. THE APPLICATION</a></li>
<li><a target="_self" href="#license-grant">2. LICENSE GRANT AND USE RESTRICTIONS</a></li>
<li><a target="_self" href="#intellectual-property-rights">3. INTELLECTUAL PROPERTY RIGHTS</a></li>
<li><a target="_self" href="#third-party-content">4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES</a>
</li>
<li><a target="_self" href="#accounts-profiles">5. ACCOUNTS, PROFILES AND SOCIAL FEATURES</a></li>
<li><a target="_self" href="#purchase-chat">6. PURCHASE OF CHAT SUBSCRIPTION</a></li>
<li><a target="_self" href="#term-termination">7. TERM AND TERMINATION</a></li>
<li><a target="_self" href="#disclaimer">8. DISCLAIMER OF WARRANTIES</a></li>
<li><a target="_self" href="#limitation-liability">9. LIMITATION OF LIABILITY</a></li>
<li><a target="_self" href="#indemnification">10. INDEMNIFICATION</a></li>
<li><a target="_self" href="#dispute-resolution">11. DISPUTE RESOLUTION BY BINDING ARBITRATION</a></li>
<li><a target="_self" href="#misc">12. MISCELLANEOUS</a></li>
<li><a target="_self" href="#third-party-terms">Third Party Terms [APPLE, GOOGLE]</a></li>
</ul>
<p>If you'd like to review our Privacy Notice for Mobile Apps, please refer to <a target="_self" href="/about-carnival/legal-notice/privacy-notice.aspx" aria-label="Visit Carnival's Privacy Notice">Carnival's Privacy Notice. </a></p>
<h3 class="text-center" name="TERMSANDCONDITIONS">End User License Agreement for CARNIVAL MOBILE APPLICATION</h3>
<p class="text-center">IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT CLICK THE “ACCEPT” BUTTON OR DOWNLOAD, INSTALL OR USE THE APPLICATION.</p>
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<h4 class="text-center" id="intro-overview" name="intro-overview">Introduction and Overview</h4>
<p>Please read this end user software license agreement (“License”) carefully before clicking the “Accept” button or downloading or using the Carnival Mobile Application (“Application” or “App”). As used herein,
“Application” includes, without limitation, any services specific to the Application, software code, scripts, interfaces, graphics, displays, text, images, artwork, music or video clips, documentation and other components or content
and any updates, modifications or enhancements to these items accompanying the Application or this License. These terms are an agreement between You and Carnival Cruise Lines (“Carnival,” “us,” and “our”) and
its affiliates (individually and collectively, “Carnival”). “You,” “Your” and “Licensee” in this License refer to You, an individual, and/or to the company or other legal entity on whose behalf You accept this
License.</p>
<p><strong>TO USE MANY OF THE FEATURES OF THIS APP, YOU MUST BE ON BOARD A CARNIVAL VESSEL.</strong></p>
<p> This Application is licensed to You by Carnival for use strictly in accordance with the terms and conditions of this License. <strong>By clicking the “accept” button or downloading or using the Application, You are entering into
and agreeing to be bound by the terms of this License, the Carnival Terms and Conditions located on the
<a href="/about-carnival/legal-notice/termsandconditions.aspx#TERMSANDCONDITIONS" aria-label="learn more about terms and conditions">Terms and Conditions</a> page, and the Carnival Privacy Notice located on the
<a href="../legal-notice/privacy-notice.aspx#carnival-privacy-notice" aria-label="learn more about our privacy notice" target="_blank">Privacy Notice page</a>; each as amended from time to time, and which policies are incorporated
herein by reference.</strong> If there are any inconsistencies between this License and the Carnival Terms and Conditions, this License takes precedence with respect to the Application. If at any time after reviewing the
Application You wish to terminate this License, You must un-install and remove the Application from Your Device, and delete any copy of the Application in Your possession. </p>
<p>Your use of the Application also may be governed by terms and conditions required by (i) any applicable third party content and service providers, (ii) the manufacturer and other providers of Your Device and its hardware and
software components, including its operating system, (iii) the online store or other applicable distributor through which You obtain the Application, (iv) the applicable wireless service agreement for Your Device, (v) any applicable
open source or third party software license, and (vi) the terms or conditions governing Your personal accounts for web content services You access through the Application ((i) through (vi), including without limitation those terms
listed in the “Third Party Terms” section of this License, collectively being referred to as the “Related Agreements”). No Related Agreement, however, shall have the effect of limiting, encumbering or otherwise restricting
Carnival’s rights and remedies or Your obligations under this License, or waiving any restrictions on Your rights to use the Application under this License. This License shall not have the effect of limiting, encumbering or
otherwise restricting Carnival’s rights and remedies or Your obligations under any Related Agreement between You and Carnival, or waiving any restrictions on Your rights under any Related Agreement between You and Carnival. You
understand and agree that even if You are not the account-holder for Your Device, Your purchase and use of the Application is governed by terms and conditions in the applicable service wireless service agreement for Your Device.</p>
<p>If Carnival makes any updates or upgrades to the Application available to You, such updates or upgrades shall be subject to the terms and conditions of this License unless the Application is expressly provided to You under other,
or additional terms and conditions, in which case, those other, or additional terms and conditions (which may include the payment of additional fees), shall apply.</p>
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<p id="parental-consent" name="parental-consent"><strong>IF YOU ARE BETWEEN THE AGES OF THIRTEEN (13) AND SEVENTEEN (17), YOU MAY USE THIS APPLICATION ONLY WITH THE INVOLVEMENT OF A PARENT OR GUARDIAN WHO AGREES TO THESE TERMS AND TO
BE RESPONSIBLE FOR YOUR USE.</strong></p>
<p><strong>IF YOU ARE UNDER THE AGE OF 13, YOU MAY ONLY USE THIS APPLICATION WITH THE <em>EXPRESS CONSENT OF YOUR PARENT OR LEGAL GUARDIAN</em>.</strong></p>
<p>Your Parent or Legal Guardian can provide Carnival with their consent in the following ways:</p>
<ul class="bulleted-list">
<li>Using a credit card, debit card, or other online payment system that provides notification of each separate transaction to the account holder;</li>
<li>Providing consent when granting You authority to make charges to Your parent’s Sail & Sign account;</li>
<li>If onboard a Carnival Vessel, providing a copy of a form of government issued ID to Guest Services.</li>
</ul>
<p>Each time You access and/or use the Application (other than to simply read the terms and conditions of this License), You agree to be bound by and comply with the terms and conditions of this License, the Carnival Terms and
Conditions, the Carnival Mobile App Privacy Notice and any other applicable terms and conditions set forth in any Related Agreements. <strong>DO NOT USE THIS APPLICATION IF YOU DO NOT AGREE.</strong></p>
<p>The business realities associated with operating the Application are such that, without the conditions that are set forth in this License – such as Your grants and waivers of rights, the limitations on our liability, and Your
indemnity to us – we would not make the Application available to You.</p>
<p><strong>THIS LICENSE IS SUBJECT TO THE ARBITRATION PROVISION INCLUDED IN SECTION 11 OF THIS LICENSE.</strong></p>
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<p id="application" name="application"><strong>1. THE APPLICATION:</strong> In order to access the Application while aboard Carnival Vessels (“Vessels”), You will need access to the unsecured Carnival Wi-Fi Service (“Wi-Fi”). Please
review the Terms of Service & Acceptable Use Policy for the Carnival Wi-Fi Service onboard prior to accessing Wi-Fi.</p>
<p>The Application allows You to effortlessly find up-to-date information about Your Carnival cruise:</p>
<ul class="bulleted-list">
<li>Before check-in, countdown to Your cruise and share the application with Your friends.</li>
<li>After check-in, when You log in with WiFi, You will be able to access information regarding onboard activities, restaurants, menus, open times, entertainment, ports of call, spa services, and shopping.</li>
</ul>
<p>You can also:</p>
<ul class="bulleted-list">
<li>Create an online profile. You can choose an avatar from Facebook or Your phone image library and whether to make Your profile public or private.</li>
<li>View ship messages and announcements</li>
<li>See what's happening every minute of every day</li>
<li>Save favorite activities to one convenient list</li>
<li>If You purchase the Application Chat function, You can add other cruisers who have also purchased the Application Chat function to Your contacts and Chat with them during Your cruise.</li>
</ul>
<p>Voice, data and messaging rates may apply when You use this Application.</p>
<p><strong>1.1 CONSENT TO USE LOCATION INFORMATION</strong>: By using this Application, You agree that Carnival may collect and share Your Location Information for such purpose. If You do not want Your Location Information collected
either do not download/use the Application or You may modify Your Device settings to disable collection of Your Location Information.</p>
<p><strong>1.2 CONSENT TO DISCLOSE PERSONAL INFORMATION:</strong> This Application allows You to create a Profile in which You can share Your name, Your cruise itinerary, plans, and other information regarding Your cruise. This
Application also allows You to view some of the Personal Information of the contact that You add to Your Profile. In addition, if You elect to purchase the Application Chat function, You can communicate with contacts that You add to
Your profile. You and the contact with whom You communicate will be able to view past Chats. You consent to the display of Your personal information, including without limitation Your name, photo, or other information, by the
Application.</p>
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<h4 id="license-grant" name="license-grant">2. LICENSE GRANT AND USE RESTRICTIONS.</h4>
<p><strong>2.1 License Grant.</strong> Subject to the restrictions set forth in Section 2.2, Carnival grants You a personal, revocable, non-exclusive, non-transferable, limited right to install and use one copy of the Application on a
single device owned and controlled by You (“Device”), and to access and use the Application on such Device solely for Your personal entertainment use, strictly in accordance with the terms and conditions of this License, the Related
Agreements, and all applicable local, national, and international laws and regulations. You represent, warrant and agree that You are using the Application solely for Your own personal entertainment use and not
for redistribution or transfer of any kind.</p>
<p><strong>2.2 </strong><strong>Restrictions on Use.</strong> You shall not: (a) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Application, even for research purposes; (b) make any
modification, adaptation, improvement, enhancement, translation or derivative work from the Application; (c) violate any applicable laws, rules or regulations in connection with Your access or use of the Application; (d) remove,
alter or obscure any proprietary notice (including any notice of copyright or trademark) of Carnival or its collaborators, suppliers or licensors; (e) use the Application in a manner that derives revenue directly from such use, or
use the Application for any other purpose for which it is not designed or intended; (f) install, use or permit the Application to exist on more than one Device at a time or on any other mobile device or computer; (g) distribute the
Application to multiple Devices; (h) make the Application available over a network or other environment permitting access or use by multiple Devices or users at the same time; (i) use the Application for creating a product, service
or software that is, directly or indirectly, competitive with or in any way a substitute for any services, product or software offered by Carnival; (j) use the Application to send automated queries to any website or to send any
unsolicited commercial e-mail; (k) use any proprietary information or interfaces of Carnival or other intellectual property of Carnival in the design, development, manufacture, licensing or distribution of any applications,
accessories or devices for use with the Application; (l) circumvent, disable or tamper with any security-related components or other protective measures applicable to the Application or the Device or (m) reproduce, archive,
retransmit, distribute, disseminate, sell, lease, rent, exchange, modify, broadcast, synchronize, publicly perform, publish, publicly display, make available to third parties, transfer or circulate the Application. You agree to
abide by the rules and policies established from time to time by Carnival. Such rules and policies may include, for example, required or automated updates, modifications, and/or reinstallations of the Application and obtaining
available patches to address security, interoperability or performance issues. These obligations survive termination of this License.</p>
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<h4 id="intellectual-property-rights" name="intellectual-property-rights">3. INTELLECTUAL PROPERTY RIGHTS.</h4>
<p><strong>3.1 Rights to Application.</strong> You acknowledge and agree that the Application, any copies thereof (including without limitation any copy that You download, install, or use on Your Device), and all copyrights, patents,
trademarks, trade secrets and other intellectual property rights associated therewith are, and shall remain, the property of Carnival or its collaborators, licensors, or suppliers. Furthermore, You acknowledge and agree
that the source and object code of the Application and the format, directories, queries, algorithms, structure and organization of the Application are the intellectual property and proprietary and confidential information of
Carnival and its collaborators, licensors and suppliers. Title to the Application shall remain with Carnival. Carnival and its collaborators, licensors, and suppliers reserve the right to change, suspend, terminate, remove, impose
limits on the use of or access to, disable access to, or require the return of the Application (or any copy thereof) at any time without notice and will have no liability for doing so. Except as expressly stated in this License, You
are not granted any intellectual property rights in or to the Application by implication, estoppel or other legal theory, and all rights in and to the Application not expressly granted in this License are hereby reserved and
retained by Carnival.These obligations survive termination of this License.</p>
<p><strong>3.2 Carnival Marks.</strong> Carnival owns all right, title and interest in and to all trademarks, service marks, and trade names included in the Application. For additional information about Carnival’s copyright, trademark
and other intellectual property rights, please visit <a href="http://www.carnival.com/about-carnival/legal-notice/copyright.aspx" target="_blank">Carnival's Legal
Copyright & Trademark page</a>. You are not authorized to use the Carnival Marks in any advertising, publicity or in any other commercial manner without the prior written consent of Carnival, which may be withheld for any or no
reason. These obligations survive termination of this License.</p>
<p><strong>3.3 Open Source Software</strong>. The Application may utilize or include third party software that is subject to open source license terms (“Open Source Software”). You acknowledge and agree that Your right to use such
Open Source Software as part of the Application is subject to and governed by the terms and conditions of any applicable open source license, including, without limitation, any applicable acknowledgements, license terms and
disclaimers contained therein (collectively, the “Open Source License Terms”). In the event of a conflict between the terms of this License and the Open Source License Terms, the Open Source License Terms shall control.</p>
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<h4 id="third-party-content" name="third-party-content">4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES. </h4>
<p><strong>4.1 General.</strong> You acknowledge that the Application may permit access to products, services, websites, advertisements, promotions, recommendations, advice, information, and materials created and provided by
advertisers, publishers, content collaborators, marketing agents, vendors and other third parties (“Third Party Content and Services”).</p>
<p><strong>4.2 Disclaimer.</strong> You acknowledge that Carnival does not investigate, monitor, represent or endorse the Third Party Content and Services (including any third party websites accessed through the Application).
Furthermore, Your access to and use of the Third Party Content and Services is at Your sole discretion and risk, and Carnival shall have no liability to You arising out of or in connection with Your access to and use of the Third
Party Content and Services. Third parties may collect information about You and Your Device if You choose to use Third Party Content and Services. Carnival and its collaborators, suppliers, and licensors are not
responsible for third parties’ data collection practices. Carnival encourages You to review the third parties’ privacy policies.</p>
<p><strong>4.3 Third Party Terms of Service.</strong> You acknowledge and agree that Your access to and use of the Third Party Content and Services and any correspondence or business dealings between You and any third party using the
Application are governed by and require Your acceptance of the terms of service of such third party, including, without limitation, any terms, privacy policies, conditions, representations, warranties or disclaimers contained
therein. You assume all risks arising out of or resulting from Your transaction of business over the Internet and with any third party, and You agree that Carnival and its collaborators, suppliers, and licensors are not responsible
or liable for any loss or result of the presence of information about or links to such advertisers or service providers. Furthermore, You acknowledge and agree that this License does not grant You any license to (i) the Third Party
Content and Services; (ii) any products, services, processes or technology described in or offered by the Third Party Content and Services; or (iii) any copyright, trademark, patent or other intellectual property right in the Third
Party Content or Services or any products, services, processes or technology described or offered therein. You agree that You will not use Third Party Content or Services in a manner that would infringe or violate the rights of any
other party, and that Carnival and its collaborators, suppliers, and licensors are not in any way responsible for any such use by You.</p>
<p><strong>4.4 Endorsements.</strong> You acknowledge and agree that the provision of access to any Third Party Content and Service shall not constitute or imply any endorsement by Carnival of such Third Party Content and
Services.Carnival reserves the right to restrict or deny access to any Third Party Content and Services otherwise accessible through the Application, although Carnival has no obligation to restrict or deny access even if requested
by You.</p>
<p><strong>4.5 Inaccurate or Inappropriate Materials.</strong> You understand that by accessing and using the Third Party Content and Services, You may encounter information, materials and subject matter (i) that are incomplete or
inaccurate; (ii) that You or others may deem offensive, indecent, or objectionable; (iii) which may or may not be identified as having explicit language, and (iv) that automatically and unintentionally appears in search results, as
a link or reference to objectionable material. Notwithstanding the foregoing, You agree to use the Third Party Content and Services at Your sole risk and that Carnival and its collaborators, suppliers, and licensors shall
have no liability to You for information, material or subject matter that is found to be incomplete, inaccurate, offensive, indecent, or objectionable.</p>
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<h4 id="accounts-profiles" name="accounts-profiles">5. ACCOUNTS, PROFILES AND SOCIAL FEATURES</h4>
<p><strong>5.1 Accounts</strong>. In order to access or use the features on the Service, You must be onboard a Vessel. The Application’s practices governing any resulting collection and use of Your personal information are disclosed
in its Privacy Notice. <strong>IF YOU ARE UNDER THE AGE OF THIRTEEN (13) THEN CARNIVAL MUST OBTAIN VERIFIABLE CONSENT FROM YOUR PARENTS BEFORE YOU CAN REGISTER AS A USER, CREATE A PROFILE PAGE, SUBMIT PERSONAL INFORMATION TO US, OR
OTHERWISE USE THIS APPLICATION. FOR INFORMATION ON THIS PROCESS, SEE GUEST SERVICES ON BOARD.</strong></p>
<p>Your username will be your cruise Folio number and Your password will be the month and day of your birth (mm/dd) and You agree that: (i) You will not use a username (or e-mail address) that is already being used by someone else,
may impersonate another person, belongs to another person, violates the intellectual property or other right of any person or entity, or is offensive. We may reject the use of any password, username, or e-mail address for any other
reason in our sole discretion; (ii) You will provide true, accurate, current, and complete registration information about Yourself in connection with the registration process and, as permitted, to maintain and update it including on
Your Profile Page, continuously and promptly to keep it accurate, current, and complete; (iii) You are solely responsible for all activities that occur under Your account, password, and username – whether or not You authorized the
activity; (iv) You are solely responsible for maintaining the confidentiality of Your password and for restricting access to Your Device so that others may not access any password protected portion of the Application using Your
name, username, or password; (v) You will immediately notify us of any unauthorized use of Your account, password, or username, or any other breach of security; (vi) You will not defame, stalk, bully, abuse, harass, threaten,
impersonate or intimidate people or entities and You will not post private or confidential information via the App, including, without limitation, Your or any other person's credit card information, social security or alternate
national identity numbers, non-public phone numbers or non-public email addresses; (vii) You will not use the App for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations (for example,
federal, state, local and provincial) applicable to Your use of the App and your Content (defined below), including but not limited to, copyright laws; (viii) You will not interfere or disrupt the App or servers or networks
connected to the App, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature; and (ix) You will not sell, transfer, or assign Your account or any account rights.</p>
<p>We will not be liable for any loss or damage (of any kind and under any legal theory) to You or any third party arising from Your inability or failure for any reason to comply with any of the foregoing obligations.</p>
<p>If any information that You provide, or if we have reasonable grounds to suspect that any information that You provide, is false, inaccurate, outdated, incomplete, or violates any applicable terms or conditions or law, then we may
suspend or terminate Your account. We also reserve the more general and broad right to terminate Your account or suspend or otherwise deny You access to it or its benefits – all in our sole discretion, for any reason, and without
advance notice or liability.</p>
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<p><strong>5.2 Profiles</strong>. When You are on board Your Vessel, You can create a Profile. To create a Profile, You must be logged in to the Vessel’s Wi-Fi. Click <a target="_self" href="#application">here</a> for terms and
conditions related to the Carnival Wi-Fi Service. You must enter Your cruise Folio number, and the month and day of Your birth (<em>mm/dd</em>). You may be able to create a nickname and/or choose a profile picture. However, if You
choose to submit photographs to the Application or include other images of real people, then make sure they are of You or of You and someone You know – and only if You have their express permission to submit it. EACH MEMBER OF YOUR
TRAVELING PARTY MUST CREATE HIS OR HER OWN PROFILE IN ORDER TO ACCESS THE APP AND RELATED SERVICES.</p>
<p>Without limiting the foregoing, Profile Pages may not include content that You are attempting to sell through the Application, and cannot be used to conduct commercial activities, including, but not limited to, transactions,
advertising, fundraising, contests or other promotions absent our prior written consent. We may offer You the ability to set preferences relating to Your profile or Application activities, but settings may not become effective
immediately or be error free, and options may change from time-to-time. We assume no responsibility or liability for users’ Profile material.</p>
<p>We do not review Profile Pages to determine if they were created by an authorized person or an appropriate party, and we are not responsible for any unauthorized Profile Pages that may appear on the Application. If there is any
dispute as to whether a Profile Page has been created or is being maintained by an authorized representative of the individual who is the subject of that Profile Page, then we shall have the sole right, but are not obligated, to
resolve such dispute as we determine is appropriate in our sole discretion. Such resolution may include, without limitation, deleting or disabling access to Profile Pages, or any portion thereof, at any time without notice.</p>
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<p><strong>5.3 Family and Friends</strong>. The Family and Friends feature allows You to plan Your shipboard activities with Your Family and Friends and other guests and to Chat with each other with the Chat function. Each person must
purchase their own subscription for the Carnival Chat function in order to utilize this feature. You can add family members and friends to Your contacts. Family and Friends can share itinerary and activity information.</p>
<p>To invite Family or Friends who have their own App Profiles, You will need to sign in to the App and send Your Family Member or Friend an invitation to their e-mail address. When a Family Member or Friend accepts Your information,
that person can see Your name or nickname, Your Profile photograph, and Your entire trip itinerary. Family and Friends who are on Your reservation will also be able to see Your reservation information.</p>
<p>Your Family Members and/or Friends may also send You an invitation. You acknowledge that by sending and/or accepting an invitation to connect on the App, You authorize that Family Member or Friend to plan or modify activities for
You without notice to You. Carnival is not liable or responsible for the conduct of the family or friends You choose to connect with on the App, including in the planning or modification of activities on Your behalf, or for a family
or friend’s use of any information You choose to share with the family or friend. </p>
<p>If You create a profile for a Family Member or a Friend who does not have his or her own App account, You are not creating an App account for that person. Instead, You are providing information about that Family Member or Friend in
order to add him or her to activities on that person’s behalf. You may remove Family Members or Friends from these “Managed Profiles” at any time.</p>
<p><strong>5.4 User Generated Content</strong>. Carnival may allow You to upload certain images, graphics, photos, audio and video clips, statements and other content or materials (collectively, "Content") on or through the App. You
may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the App. You are solely responsible for your conduct and any Content that You
post on or through the App. Carnival may, but has no obligation to, remove, edit, block, and/or monitor Content or accounts containing Content that Carnival determines in its sole discretion violates this License.</p>
<p>Carnival does not claim ownership of any Content that You post on or through the App. Instead, you hereby grant to Carnival a non-exclusive, perpetual, fully paid and royalty-free, transferable, sub-licensable, worldwide license to
use publish and distribute the Content that you post on or through the App in all media and types of advertising and promotion throughout the world. You represent and warrant that: (i) You own the Content posted by You on or through
the App or otherwise have the right to grant the rights and licenses set forth in these terms; (ii) the posting and use of your Content on or through the App does not violate, misappropriate or infringe on the rights of any third
party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; (iii) You agree to pay for all royalties, fees, and any other monies owed by reason of Content
You post on or through the App; (iv) no advertisement or other materials need be submitted to You for further approval and Carnival shall be without liability to You for any distortion or illusionary effect resulting from the
publication of my biography, picture, and likeness; and (v) You have the legal right and capacity to enter into this License in your jurisdiction. Additionally, You expressly release Carnival from and against any and all claims
which You may have at any time for the remuneration, invasion of privacy, rights of publicity, defamation or any cause of action arising out of Carnival’s use or any advertisement, marketing device or other publication relating to
Carnival’s use of your Content.</p>
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<h4 id="purchase-chat" name="purchase-chat">6. PURCHASE OF CHAT SUBSCRIPTION</h4>
<p><strong>6.1</strong> The Application Chat function will enable You to communicate (“Chat”) with Your Friends and Family while on the Vessel. All Friends and Family who are identified as “travel with,” “same cabin” or “same account”
on Your Folio will automatically be pre-loaded as contacts. In order to Chat with anyone else, You must first add them to Your Profile and they must accept Your invitation to Chat. In order to use the Carnival Chat function, You
must purchase a subscription. A valid/funded/activated sail and sign card is required for purchase. Your Friend and/or Family Member must also be subscribed to Carnival Chat. The purchase of a Carnival Chat subscription is a
limited, non-exclusive, revocable, non-assignable, personal, and non-transferable right to use the Chat function for the duration of Your Carnival sailing. Accordingly, Youhave no property, proprietary, intellectual property,
ownership, or monetary interest in Your Chats, which remain our Content. The right may be immediately suspended or terminated for any reason, in our sole discretion, and without advance notice or liability. We may modify usage
subscriptions and virtual items at our sole discretion, and such modifications may make the usage subscriptions or virtual items more or less common, valuable, effective, or functional.</p>
<p><strong>6.2</strong> You may not purchase, sell, barter, or trade any usage subscriptions or virtual items, or offer to purchase, sell, or trade any usage subscriptions or virtual items. Any such attempted transfer will be null and
void.</p>
<p><strong>6.3</strong> If we suspend or terminate any usage subscriptions or virtual items, then You will forfeit the suspended or terminated subscription or items, except as may be set forth in any additional terms (such as any
refund policies that may apply to a subscription service). Likewise, except as may be set forth in any additional terms or as required by applicable law, we are not responsible for repairing or replacing same, or providing You any
credit or refund or any other sum, in the event of our modification of any usage subscriptions or virtual item, or for loss or damage due to error, or any other reason.</p>
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<h4 id="term-termination" name="term-termination">7. TERM AND TERMINATION</h4>
<p> This License shall be effective until terminated. Carnival may, in its sole and absolute discretion, at any time and for any or no reason, suspend or terminate this License and the rights afforded to You hereunder with or without
prior notice. Furthermore, if You fail to comply with any terms and conditions of this License, then this License and any rights afforded to You hereunder shall terminate automatically, without any notice or other action by Carnival
Upon the termination of this License, You shall cease all use of the Application and uninstall the Application. Carnival may, without notice to You, disable the Application. Carnival will not be liable to You or any third party for
compensation, indemnity, or damages of any sort as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy Carnival may have, now or
in the future. These obligations survive termination of this License.</p>
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<h4 id="disclaimer" name="disclaimer">8. DISCLAIMER OF WARRANTIES</h4>
<p>YOU ACKNOWLEDGE AND AGREE THAT THE APPLICATION, INCLUDING ALL CONTENT CONTAINED THEREIN OR ACCESSED THEREBY, IS PROVIDED ON AN “AS IS’ AND “AS AVAILABLE” BASIS, AND THAT YOUR USE OF OR RELIANCE UPON THE APPLICATION AND ANY THIRD
PARTY CONTENT AND SERVICES ACCESSED THEREBY IS AT YOUR SOLE RISK AND DISCRETION. CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE
APPLICATION AND THIRD PARTY CONTENT AND SERVICES, WHETHER ORAL, EXPRESS, IMPLIED OR STATUTORY, AND WHETHER ARISING BY LAW, STATUTE, USAGE OF TRADE, CUSTOM, COURSE OF DEALING OR PERFORMANCE OF THE PARTIES, OR THE NATURE OR CONTEXT OF
THIS LICENSE, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHERMORE, CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS MAKE NO
WARRANTY THAT (I) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL MEET YOUR REQUIREMENTS; (II) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE UNINTERRUPTED, ACCURATE, RELIABLE, TIMELY, SECURE, FREE FROM VIRUSES
OR OTHER HARMFUL COMPONENTS OR ERROR-FREE; (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE APPLICATION WILL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; OR (IV) ANY
ERRORS IN THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CARNIVAL OR FROM THE APPLICATION SHALL CREATE ANY REPRESENTATION, WARRANTY OR
GUARANTY. FURTHERMORE, YOU ACKNOWLEDGE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HAVE NO OBLIGATION TO CORRECT ANY ERRORS OR OTHERWISE SUPPORT OR MAINTAIN THE APPLICATION. YOU ACKNOWLEDGE THAT THE APPLICATION IS
NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE PERFORMANCE OF, USE OR MISUSE OF, FAILURE OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLICATION COULD LEAD TO DEATH,
PERSONAL INJURY, OR SEVERE PHYSICAL, PROPERTY, OR ENVIRONMENTAL DAMAGE. CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS DO NOT WARRANT THAT THE APPLICATION WILL BE COMPATIBLE OR INTEROPERABLE WITH YOUR DEVICE OR ANY OTHER
PIECE OF HARDWARE, SOFTWARE, EQUIPMENT OR DEVICE INSTALLED ON OR USED IN CONNECTION WITH YOUR DEVICE. FURTHERMORE, YOU ACKNOWLEDGE THAT COMPATIBILITY AND INTEROPERABILITY PROBLEMS CAN CAUSE THE PERFORMANCE OF YOUR DEVICE TO DIMINISH
OR FAIL COMPLETELY, AND MAY RESULT IN PERMANENT DAMAGE TO YOUR DEVICE, LOSS OF THE DATA LOCATED ON YOUR DEVICE, AND CORRUPTION OF THE SOFTWARE AND FILES LOCATED ON YOUR DEVICE. YOU ACKNOWLEDGE AND AGREE THAT CARNIVAL AND ITS
COLLABORATORS, SUPPLIERS AND LICENSORS, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, SHALL HAVE NO LIABILITY TO YOU FOR ANY LOSSES SUFFERED, RESULTING FROM OR ARISING IN CONNECTION WITH COMPATIBILITY OR INTEROPERABILITY
PROBLEMS. SHOULD THE APPLICATION PROVE DEFECTIVE, YOU ASSUME THE ENTIRE BURDEN OF ALL NECESSARY EXPENSES, SERVICING, REPAIR, OR CORRECTION. THIS SECTION 8 SHALL SURVIVE TERMINATION OF THIS LICENSE.</p>
<p>NOTWITHSTANDING AND WITHOUT WAIVING THE FOREGOING, THE TERMS AND CONDITIONS OF THE RELATED AGREEMENTS MAY PROVIDE LIMITED REMEDIES TO YOU.</p>
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<h4 id="limitation-liability" name="limitation-liability">9. LIMITATION OF LIABILITY</h4>
<p> EXCEPT TO THE EXTENT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL CARNIVAL, ITS COLLABORATORS, SUPPLIERS OR LICENSORS, NOR THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, BE LIABLE FOR ACCIDENTS, PROPERTY DAMAGE, PERSONAL
INJURY, DEATH, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OR DISTRIBUTION OF, THE PERFORMANCE OR NON-PERFORMANCE, OR YOUR ACCESS OR USE OF OR
INABILITY TO ACCESS OR USE THE APPLICATION AND ANY THIRD PARTY CONTENT AND SERVICES, WHETHER OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE
GENERALITY OF THE FOREGOING, CARNIVAL’S AGGREGATE LIABILITY TO YOU (WHETHER UNDER CONTRACT, TORT, STATUTE OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF (i) THE INITIAL PURCHASE PRICE PAID BY YOU FOR THE APPLICATION, (ii) THE
AGGREGATE AMOUNT YOU PAID TO CARNIVAL FOR THE APPLICATION DURING THE ONE MONTH PRECEDING THE DATE THAT THE CLAIM ARISES, OR (iii) TWO DOLLARS ($2.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS
ESSENTIAL PURPOSE. THIS SECTION 9 SHALL SURVIVE TERMINATION OF THIS LICENSE.</p>
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<h4 id="indemnification" name="indemnification">10. INDEMNIFICATION</h4>
<p> You shall indemnify, defend and hold harmless CARNIVAL and its collaborators, suppliers and licensors, and their officers, directors, agents and employees (the “Indemnified Parties”) from and against any claim, proceeding, loss,
damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out of or in connection with the following: (i) Your access to or use of this Application or
Third Party Content and Services; (ii) Your breach of this License; (iii) Your violation of law; (iv) Your negligence or willful misconduct; or (v) Your violation of the rights of a third party. You will promptly notify Carnival in
writing of any third-party claim arising out of or in connection with Your access to or use of the Application. These obligations survive termination of this License.</p>
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<h4 id="dispute-resolution" name="dispute-resolution">11. DISPUTE RESOLUTION BY BINDING ARBITRATION</h4>
<p><strong>Please read this carefully as it affects your rights.</strong></p>
<p><strong>Summary:</strong></p>
<p>Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our customer service department at 1-888-227-6482.<strong> In the unlikely event that Carnival's customer service department is unable to
resolve a complaint You may have to Your satisfaction (or if Carnival has not been able to resolve a dispute it has with You after attempting to do so informally), we each agree to resolve those disputes through binding
arbitration or small claims court instead of in courts of general jurisdiction.</strong> The arbitration will be governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), as modified by this
License, and will be administered by the AAA in Miami, Florida. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court,
and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. <strong>Any arbitration under this License will take place on an individual basis; class arbitrations and
class actions are not permitted.</strong></p>
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<h4 id="misc" name="misc">12. MISCELLANEOUS</h4>
<p> The following provisions survive termination of this License:</p>
<p><strong>12.1 Governing Law, Limitation on Actions.</strong> This site is controlled and operated by Carnival from its offices within the State of Florida, United States of America. Carnival makes no representation that materials in
the site are appropriate or available for use in other locations. These terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You
agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and You hereby consent and submit to the personal jurisdiction of
such courts for the purposes of litigating any such action</p>
<p><strong>12.2 Severability.</strong> If any provision of this License is held to be invalid or unenforceable with respect to a party, the remainder of this License, or the application of such provision to persons other than those to
whom it is held invalid or unenforceable shall not be affected and each remaining provision of this License shall be valid and enforceable to the fullest extent permitted by law.</p>
<p><strong>12.3 Waiver.</strong> Except as provided herein, the failure to exercise a right or require performance of an obligation under this License shall not affect a party’s ability to exercise such right or require such
performance at any time thereafter nor shall the waiver of a breach constitute waiver of any subsequent breach.</p>
<p><strong>12.4 Modification or Amendment.</strong> Carnival reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the App (or any function or feature of the App or any part
thereof, including but not limited to rates and charges) with or without notice. You agree that Carnival will not be liable to You or to any third party for any such modification, suspension or discontinuance of the Service. This
License may be updated or changed from time to time, as determined by Carnival in its sole discretion. Carnival will provide notice of changes in the License in any manner acceptable by law, including by posting them to our onboard
website or at such other website as Carnival may designate. Any changes or modifications will be effective immediately upon such notice, and You waive any right You may have to receive specific notice of such changes or
modifications. Your use of the App following updates or a change to this License constitutes Your acceptance of those changes; therefore, You should frequently review this license to understand the terms and conditions that apply to
Your use of the Service. If You do not agree to the revisions, You must terminate Your use of the App immediately.</p>
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<p><strong>12.5 Survival</strong>. Any provisions of this License which by their express language or by their context are intended to survive the termination of this License shall survive such termination.</p>
<p><strong>12.6 Third Party Beneficiaries.</strong> Except as explicitly provided in this License or in the Related Agreements, nothing contained in this License is intended or shall be construed to confer upon any person (other than
the parties hereto) any rights, benefits or remedies of any kind or character, or to create any obligations or liabilities of a party to any such person.</p>
<p><strong>12.7 No Transfer by You.</strong> You may not rent, lease, lend, sublicense, assign or transfer the Application, this License or any of the rights granted hereunder. Any attempted transfer in contravention of this provision
shall be null and void and of no force or effect. These obligations survive termination of this License. Carnival may assign this License without restriction.</p>
<p><strong>12.8 Copyright Complaints.</strong> Carnival respects the intellectual property rights of others. If You believe that Your work has been copied and has been posted, stored or transmitted by or through the Application in a
way that constitutes copyright infringement, please submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Carnival’s Copyright Agent the following written information:</p>
<ul class="bulleted-list">
<li>An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;</li>
<li>A description of the copyrighted work that You claim has been infringed upon;</li>
<li>A specific description of where the material that You claim is infringing is located;</li>
<li>Your address, telephone number, and e-mail address;</li>
<li>A statement by You that You have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;</li>
<li>A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.</li>
</ul>
<p>Carnival’s Copyright Agent for notice of claims of copyright infringement relating to the Application can be reached as follows:</p>
<p>Attn: General Counsel Carnival Cruise Lines 3655 NW 87<sup>th</sup> Avenue MLGL-815 Miami, Florida 33178-2428</p>
<p>For more information about Carnival’s copyright protection practices under the DMCA and for information on how to contact Carnival’s DMCA agent, please refer to <a href="http://www.carnival.com/about-carnival/legal-notice/copyright.aspx" target="_blank">Carnival's Legal
Copyright & Trademarks page</a>.</p>
<p><strong>12.9 Entire Agreement.</strong> This License including the documents incorporated herein by reference constitute the entire agreement with respect to the use of the Application licensed hereunder and supersedes all prior or
contemporaneous understandings regarding such subject matter.</p>
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<h4 id="third-party-terms" name="third-party-terms">THIRD PARTY TERMS. The below Third Party Terms are incorporated herein and made part of this License: Apple and Google.</h4>
<p><strong>APPLE:</strong> Additional provisions and Usage Rules required by Apple, Inc. (“Apple”) may be found at <a href="http://www.apple.com/legal/itunes/appstore/us/terms.html" target="_blank"> Apple's Media
Services Terms and Conditions page <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>. If Your
Device is manufactured by Apple or if You obtain the downloadable Application through iTunes, You and Carnival acknowledge and agree that Apple and its subsidiaries are third party beneficiaries to this License, and that, upon Your
acceptance of the terms and conditions of this License, Apple will have the right to enforce this License against You in its capacity as a third party beneficiary to the License. APPLE SHALL HAVE NO RESPONSIBILITY FOR ANY CLAIMS
MADE BY YOU OR ANY THIRD PARTY RELATED TO THE APPLICATION OR YOUR USE OR POSSESSION OF THE APPLICATION, INCLUDING, BUT NOT LIMITED TO (i) PRODUCT LIABILITY CLAIMS, (ii) ANY CLAIM THAT THE APPLICATION FAILS TO CONFORM TO ANY
APPLICABLE LEGAL OR REGULATORY REQUIREMENT, (iii) CLAIMS ARISING UNDER CONSUMER PROTECTION OR SIMILAR LEGISLATION, OR (iv) ANY CLAIMS, LOSSES, LIABILITIES, DAMAGES, COSTS OR EXPENSES ATTRIBUTABLE TO ANY FAILURE OF THE APPLICATION TO
CONFORM TO ANY WARRANTY, EXPRESS OR IMPLIED. IF YOU HAVE PAID ANY FEE TO APPLE FOR USE OF THE APPLICATION, IN THE EVENT OF ANY FAILURE OF THE APPLICATION TO CONFORM TO ANY APPLICABLE WARRANTY, YOU MAY NOTIFY APPLE, AND APPLE WILL,
AS YOUR SOLE AND EXCLUSIVE REMEDY, REFUND TO YOU THE PURCHASE PRICE PAID, IF ANY, FOR THE APPLICATION. APPLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO THE APPLICATION. </p>
<p><strong>GOOGLE</strong> Additional provisions and Usage Rules required by Google Inc. (“Google”) may be found at <a href="https://play.google.com/intl/en_us/about/play-terms.html" target="blank">Google Play Terms
of Service page <img height="11" alt="Indicates external site which may or may not meet accessibility guidelines. Opens in a new window." width="13" src="~/media/Images/Footer/external-link-icon.ashx"></a>. If Your Device is manufactured
by Google or if You obtain the downloadable Application through Google Play, You and Carnival acknowledge and agree that Google and its subsidiaries are third party beneficiaries to this License, and that, upon Your acceptance of
the terms and conditions of this License, Google will have the right to enforce this License against You in its capacity as a third party beneficiary to the License. </p>
<p>April 2015</p>
</div>
</div>
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<h2>CARNIVAL'S SMS MESSAGE AND ALERT SERVICE AGREEMENT</h2>
<p>Your use of Carnival’s text message service (the “Service”) is governed by this SMS Message and Alert Service Agreement (“Agreement”) which incorporates the terms of the cruise ticket contract as if restated herein. You must be at
least 18 years old to use the Service, and if you are under18, your parent or legal guardian must have read and agreed to the below terms before subscribing. </p>
<p>Please read the terms and conditions contained in this Agreement carefully. Your use and continued access of the Service will constitute your ongoing agreement to this Agreement with its changes and revisions. For purposes of this
Agreement "you" shall mean the owner or authorized user of the mobile device whose telephone number is submitted to subscribe to the Service. You further represent that you are authorized to accept these terms and conditions. If you
cannot accept this Agreement, do not use the Service. This Agreement may be modified at any time without any prior notice. It is your responsibility to regularly check the site to determine if there have been changes to this User
Agreement and to review such changes. Your failure to abide by this Agreement or any other terms or conditions posted anywhere within the Service may result in suspension or termination of your access to the Service, without notice,
in addition to Carnival's other remedies. </p>
<h3>1. The Service</h3>
<ul class="unbulleted-list">
<li>
<h4>i. Subscription to Booking & Account-Related Text Messages:</h4>
<ul class="unbulleted-list">
<li> As part of the Service, you may subscribe to receive text messages (SMS) about for sailing alerts, or payment reminders, and/or cancellations to your designated mobile phone or wireless ("Device"). Text messages may be sent
using an automatic telephone dialing system or prerecorded. Payment reminder and cancellation texts will be limited to five (5) texts before the commencement of your voyage. The number of sailing alerts will depend on the
voyage booked but will not exceed ten (10) per voyage. Consent is not required as a condition of purchase. </li>
<li> To subscribe, simply check the box confirming acceptance in the Online Check-in system and provide your Device phone number. You can also subscribe with our contact center over the phone. By subscribing to receive these
text messages, you agree to receive booking and account-related text messages from Carnival or its third party service provider to your Device phone number. You represent and warrant that you are the registered owner or
authorized user of the Device and phone number provided and that you are authorized to enroll the designated phone number to receive such text messages. You agree and represent that the Device phone number you provide at
subscription is accurate and up-to-date. If your Device phone number changes, you must immediately update it as set forth in Section (iii). Standard data and message rates apply. For information on how to unsubscribe, see
Section 1(v)(a) below. </li>
</ul>
</li>
<li>
<h4>ii. Subscription to Personal Vacation Planner (PVP) and Marketing Text Messages</h4>
<ul class="unbulleted-list">
<li> As part of the Service, you may subscribe to receive text messages (SMS) for your PVP’s contact information, virtual business card (MMS/vCard), and other sales/marketing information via text message. Text messages may be
sent using an automatic telephone dialing system or prerecorded. By subscribing to receive these text messages, you agree to receive marketing messages on a recurring basis from Carnival or its third party service provider to
your Device phone number. Consent is not required as a condition of purchase. </li>
<li> To subscribe, contact your Personal Vacation Planner by phone to request a virtual business card then simply reply "yes" to incoming text message communication. You represent and warrant that you are the registered owner or
authorized user of the Device and phone number provided and that you are authorized to enroll the designated phone number to receive such text messages. You agree and represent that the Device phone number you provide at
subscription is accurate and up-to-date. If your Device phone number changes, you must immediately update it as set forth in Section 1(iii). Standard data and message rates apply. For information on how to unsubscribe, see
Section 1(v) (b) below. </li>
<li> For additional information regarding use of personal information you supply or communicate to Carnival or the Service, please see our
<a href="https://www.carnival.com/about-carnival/legal-notice/privacy-notice" target="_blank">Privacy Notice</a>. </li>
<li> For additional questions, please <a href="mailto:dpo@carnival.com">Contact Us</a>. </li>
</ul>
</li>
<li>
<h4>iii. Functionality; Security; Mobile Use Precautions</h4>
<ul class="unbulleted-list">
<li> This Service is offered on an "as is" and "as available" basis without warranties of any kind, except as otherwise expressly stated. Text messaging service may not be available at all times and in all areas; certain
variables could affect delivery of the messages, including but not limited to the functionality of your carrier’s network and text messaging platform, and restrictions set by your carrier to your account. Carnival or its text
messaging provider does not guarantee message delivery, timeliness, or that messaging Services, will be available at all times. Carnival is not responsible for messages that are lost or misdirected. Carnival will send you a
confirmation text when you have opt in or out to receive text messages. </li>
<li> If you have reason to believe that access to your Device is no longer secure (e.g., loss, theft or unauthorized disclosure or use of your Device used to access the Service), you must promptly change your contact information
in Carnival’s online check-in system (for booking and account-related text messages) or by contacting your Personal Vacation Planner (for PVP and marketing text messages). </li>
<li> You are solely responsible for keeping the Service updated with your current phone number. Blocking messages will disable the ability to send or receive text messages. Carnival shall not be liable for information sent to a
Device that is associated with your outdated mobile phone number. If you install any software or enable any service that stores information from the Service on any Device or computer, it is your responsibility, prior to
transfer of such Device, to remove your information or otherwise disable access to such software or service, in order to prevent unauthorized access to your information or account. </li>
</ul>
</li>
<li>
<h4>iv. Third Party Charges and Mobile Alerts</h4>
<ul class="unbulleted-list">
<li> A mobile phone or wireless device is required to use the Service. The messaging Service is not available on all rates plans. Your carrier may charge you for each text message sent and received. Higher rates may apply to
messages received when travelling internationally. Contact your carrier for text messaging rates and terms applicable to your plan. You are solely responsible for any fees or charges incurred from participating in the Service.
Under no circumstances will Carnival, its selected third party service provider, any of its agents or respective corporate affiliates be responsible or liable for any text messaging or wireless service charges incurred by you
or a person that had access to your mobile phone or wireless device, or for any overcharge or billing error by or any billing dispute with your participating carrier. </li>
</ul>
</li>
<li>
<h4>v. How to Unsubscribe from the Service:</h4>
<ul class="unbulleted-list">
<li> a. Booking & Account-Related Text Messages <ul class="unbulleted-list">
<li> You may unsubscribe at any time by texting the keyword "STOP" to 278473. The STOP request includes your agreement that Carnival or its third party service provider may send to your Device a single confirmation message
within 24 hours of receipt of your STOP message. Unsubscribing from booking and account-related text messages will <strong>not</strong> unsubscribe you from PVP and marketing text messages (if you have previously
subscribed to receive those text messages). </li>
</ul>
</li>
<li> b. Personal Vacation Planner (PVP) and Marketing Text Messages <ul class="unbulleted-list">
<li> You may unsubscribe at any time by texting the keyword "STOP" to 38574. The stop request includes your agreement that Carnival or its third party service provider may send to your Device a single confirmation message
within the 24 hours of receipt of your STOP message. Unsubscribing from PVP and marketing text messages will <strong>not</strong> unsubscribe you from booking and account-related text messages (if you have previously
subscribed to receive those text messages). </li>
</ul>
</li>
</ul>
</li>
<li>
<h4>vi. Use of the Service</h4>
<ul class="unbulleted-list">
<li> The Service is intended for your personal, noncommercial use only. You are solely responsible for maintaining confidentiality of your contact information and information received on your Device, and for failure to do so.
You are solely responsible for all use of the Service by you and anyone you allow access to the Service on your Device. </li>
</ul>
</li>
</ul>
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<h3>2. Third Party Service Providers</h3>
<p>Carnival reserves the right to hire a third party for the purpose of providing its Service. You acknowledge that all third party Service providers are independent contractors, and that Carnival neither supervises nor controls their
actions, nor makes any representation either express or implied as to their suitability. You agree that Carnival assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or
intentional acts or omissions, loss, damage, injury or delay to Guest and/or Guest’s property or effects in connection with the Service. Consent to receive messages from Carnival includes consent to receive messages transmitted for
Carnival by a third party. </p>
<h3>3. Intellectual Property</h3>
<p>The Service contains material that is owned by Carnival and protected by state, national and international copyright, trademark and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post,
transmit or distribute in any way any material, including code and software, from the Service. </p>
<p>You agree not to disrupt, overwhelm, attack, modify or interfere with the Service or its associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others' use of the Service. You further
agree not to alter or tamper with any information or materials on or associated with the Service. </p>
<h3>4. Indemnification</h3>
<p>You agree to indemnify Carnival and its affiliates, employees, agents, representatives and third party Service Providers, and to defend and hold each of them harmless, from any and all claims and liabilities (including attorneys
fees) which may arise from your conduct, from your unauthorized use of material obtained through the Service, or from your breach of this Agreement, or from any such acts through your use of the Service.</p>
<h3>5. Disclaimer Of Warranty And Limitation Of Liability</h3>
<p>You acknowledge that you are using the service at your own risk. The Service is provided “as is,” and Carnival, its affiliates and its third party Service providers:</p>
<ul class="bulleted-list">
<li> expressly disclaim any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, title, merchantability, non-infringement, fitness for a particular purpose or any other
warranty, condition, guarantee or representation, whether oral, in writing or in electronic form, including but not limited to the accuracy or completeness of any information contained therein or provided by the Service. </li>
<li> do not represent or warrant that access to the Service will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on the Service.
</li>
<li> undertake no responsibility for damages caused by the inclusion of erroneous, incomplete or outdated information in itineraries. </li>
<li> shall not be liable to your or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of this agreement, including but not limited to: the providing of services
hereunder, the delivery or non-delivery of information, your access to or inability to access the Service, including for viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the
information, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages. </li>
</ul>
<p>You hereby agree to release Carnival, its affiliates and third-party service providers and each of their respective directors, officers, employees, and agents from claims, demands and damages (actual and consequential) of every
kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with your use of the Service. </p>
<h3>6. Termination Or Suspension Of Access To The Service</h3>
<p>Carnival has the right to terminate and/or suspend your ability to access the Service or any portion thereof, for any or no reason, without notice.</p>
<h3>7. General.</h3>
<p>This Agreement is governed by the laws of the state of Florida without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only
in the state or federal courts located in Miami-Dade County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be
unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between
us relating to the subject matter herein. Any delay or failure to enforce any term by Carnival shall not be deemed a waiver. Any cause of action must be brought within ONE YEAR of the date the claim arises. </p>
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<h2>COPYRIGHT & TRADEMARKS</h2>
<p><strong>Carnival Cruise Line © 2006 - 2023 Carnival Corporation. All Rights Reserved.</strong></p>
<p> The Carnival brand is one of the most widely recognized in the cruise industry, and the trademarks developed by Carnival Cruise Line (“Carnival”) identify the Carnival products and differentiate Carnival’s services from those of
its competitors. </p>
<p> CARNIVAL, CARNIVAL CRUISE LINE, THE WINGED SHIP FUNNEL DESIGNS, CHOOSE FUN, the Carnival Cruise Line ship names, Carnival shipboard and shoreside program and amenity names and all other trademarks, slogans, logos and imagery used
on this website and in the advertising and promotional material published by Carnival are, whether or not registered, owned by Carnival. </p>
<p> Carnival considers its compilation of links to Internet resources, the description of those resources and the information contained within Carnival's websites, including but not limited to, the site design, text, graphics,
photographs, interfaces, and selection and arrangement of same, to be copyright-protected materials. You are not authorized to copy, reproduce or modify any portion of Carnival’s websites without prior written authorization. </p>
<p> The name of Carnival and its trademarks, service marks, trade names, patents, copyright-protected materials and imagery may not be used without prior, specific, written permission from Carnival, except by those travel agents who
advertise, market and book Carnival cruises in conformity with Carnival’s published Travel Agency Guidelines located at GoCCL.com. For all other purposes, whether commercial or personal, the transmission, use, copying or
modification of the Images, in whole or in part, in any form or by any means, whether electronic, mechanical, by photocopy or recording, is strictly prohibited without the prior written consent or licensure of Carnival. Unauthorized
use of the Imagery and the information contained herein may constitute a violation of applicable intellectual property, criminal, civil or privacy laws. In no event may a Carnival trademark be combined with or appear as a trademark
or logo next to any other business name, word(s) or logo(s) without express written authorization from Carnival. </p>
<p> Carnival reserves the right to bring any civil action in Miami, Florida, arising from the improper or unauthorized use of this website or any part thereof, including without limitation for infringement of its trademarks and other
intellectual property. </p>
<p> Carnival makes no warranty, express or implied, with respect to the use of the links provided; does not guarantee the accuracy, completeness, usefulness or adequacy of any resources, information, apparatus, product or process
accessed via this website; and is not responsible for any errors or omissions in the resources or information accessed via this Home Page or for the results obtained from the use of such resources or information. </p>
<p> If you have reason to believe that any person, company or business has violated Carnival's trademark rights or infringed Carnival's copyright-protected materials, please notify the Legal Department at Carnival's Miami, Florida
offices by e-mail at <a href="mailto:cclegaldepartment@carnival.com?subject=Copyright and Trademarks">cclegaldepartment@carnival.com</a>. </p>
<h3>DMCA & COPYRIGHT INFRINGEMENT</h3>
<p>Carnival will investigate notices of copyright infringement and take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"). </p>
<p> Pursuant to the DMCA, written notification of claimed copyright infringement must be submitted to the following designated agent for this website: </p>
<ul class="unbulleted-list">
<li> Attn: Legal Department at <a href="mailto:cclegaldepartment@carnival.com?subject=Copyright and Trademarks">cclegaldepartment@carnival.com</a>. </li>
</ul>
<p> You should include the following information: (1) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted
work claimed to have been infringed; (3) identification of the material that is claimed to be infringing and information reasonably sufficient to permit location of the material; (4) information reasonably sufficient to permit us to
contact you, such as an address, telephone number, and, if available, an email address; (5) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner,
its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
</p>
<p> Upon receipt of notices complying with the DMCA, Carnival will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to
any reference or link to material or activity that is found to be infringing. Please note that Carnival may request additional information before removing any infringing material. If a dispute develops as to the correct owner of the
rights in question, Carnival reserves the right to remove the content along with that of the alleged infringer pending resolution of the matter. </p>
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LEGAL NOTICE
There is nothing more important to us than the safety of our guests.
Comprehensive, fleet-wide security practices have been in place for many years,
which include the reporting of alleged crimes to the FBI. However, as a result
of the Cruise Vessel Security and Safety Act of 2010, statistics for cruise ship
crime allegations will now be posted on the internet for public viewing. Public
reporting requirements, mandated by this law, are unique to the cruise industry
and similar requirements do not exist for other travel suppliers such as
airlines, hotels and theme parks.
The statistics, cited within the U.S. Coast Guard's web site, represent crime
allegations in different categories occurring on cruise ships sailing from North
America, which must be reported in accordance to the Cruise Vessel Security and
Safety Act of 2010.
It is worth noting that these alleged incidents are no longer under
investigation by the FBI and may have been reported without sufficient evidence.
Additionally, it is most important to put these statistics within proper context
so that everyone can understand that the incidence of crime on board is very
small given the large number of guests we carry.
A Carnival cruise remains one of the safest vacation options available. Incident
Reporting Statistics Site
CARNIVAL PRIVACY SUMMARY
Last Updated: 05/12/2023
Carnival Cruise Line (“Carnival Cruise Line,” “we,” “our,” or “us”) is a
division of Carnival Corporation & plc. We recognize that your privacy is
important. Your choice to share information with us is an important part of how
we provide a world-class travel experience. We've developed this Privacy Summary
to give you a quick understanding of how and why we collect, use, and share your
information both online and in the real world.
If you want more information, you can read the full version of the Carnival
Privacy Notice.
HOW WE COLLECT AND USE YOUR INFORMATION
We collect many categories of personal information. The categories we collect
may include: Contact and profile information; comments and suggestions, chat and
opinions; Payment and transaction information; Location information; Information
provided by social networks; Information provided by third parties; Information
about fraudulent or criminal activity related to your account.
This information is collected from you in many ways, which are described in the
full Privacy Notice. A few examples include:
* WHEN YOU PROVIDE PERSONAL INFORMATION TO US. We collect personal information
about you when you register for an account, make a purchase, sign up for
marketing communications, participate in an offer, or send it to us.
* WHILE YOU ARE ON YOUR VACATION. We collect personal information about you
when you choose to use our or our third-party partners' services, including
amenities, excursions, casinos, and otherwise through photo and video footage
of our ships.
* WHEN YOU USE OUR ONLINE SERVICES. We collect some personal information about
you automatically as you use our Service and during your vacation.
* FROM THIRD-PARTY SOURCES. We may also collect personal information from our
third-party partners who help us to provide the Service or from other third-
party partners to supplement or enhance our information.
We use personal information to facilitate your vacation and our other Services,
to fulfill your requests, process transactions and contact you; to send you
personalized advertising and promotional content and materials; to analyze and
improve our Services and our business; and for other reasons described more
fully in our Privacy Notice below.
If you are travelling on an Ocean Medallion Class® vessel, we collect
information about your use of OCEAN® services, including our applications,
websites, and the on-board interactive features during your trip. Please see
MedallionClass™ sections of our Privacy Notice for more information.
To learn more about the information we collect and how we use it, see our full
Privacy Notice.
HOW WE SHARE YOUR INFORMATION
We share information in a variety of circumstances to provide our services,
respond to your requests, improve your experience, and otherwise conduct our
business. For example, we may share information:
* With our affiliates and companies in the Carnival Corporation & plc family of
companies, who may use your information in the same way as we can under our
Privacy Notice.
* With third party partners and service providers to facilitate our Services,
fulfill your orders or requests, when you choose to share your activities on
Carnival Cruise Line with your friends and contacts, or when you engage in
promotional activities we provide with third party partners.
* With select third parties, so that they can provide you with information and
marketing messages about products and services you may enjoy.
* In connection with a corporate transaction, such as a merger, sale,
reorganization, financing, or in the event of a bankruptcy or related or
similar proceeding.
* Where we believe such disclosure is reasonably necessary to protect the
personal safety or health of our guests, family members or others or support
the health and wellbeing of our crew and the broader public.
* As required by law or subpoena where necessary to comply with law and law
enforcement, to enforce our Terms, to protect the security or integrity of
our Services, and to exercise or protect the rights, property, health and
safety of us and other third-parties. To learn more about these and other
ways in which we may share your personal information, please see our full
Privacy Notice.
CHOICES ABOUT YOUR INFORMATION
We want you to understand your choices regarding how we may process your
personal information. Depending on how you use the Service, these choices may
include the following:
* ABOUT OUR ADS. We participate in interest-based advertising and use third
party advertising companies to serve you targeted advertisements based on
your browsing history. To learn more about our advertising practices and your
choices relating to advertising, please see the Ad Choice Policy for more
information.
* PROFILE ACCESS & SHARING SETTINGS. You may access and update your profile
information, such as your user name, address, or billing information, and may
change some of your data sharing preferences on your account page.
* DEVICE SETTINGS. If you would like to update your device access permissions,
such as permissions to access your geolocation, camera or address book, you
can do so in the "Settings" app on your mobile device.
* PROMOTIONAL MESSAGES. You can stop receiving promotional email communications
from us by following the "unsubscribe" instructions provided in such
communications. We make every effort to promptly process all unsubscribe
requests. You may still receive Service-related communications, including
account verification, transactional communications, changes/updates to
features of the Services, and technical and security notices.
Please be sure to check the full Privacy Notice for more information about your
choices.
REGION-SPECIFIC DISCLOSURES
We may choose or be required by law to provide different or additional
disclosures relating to the processing of personal information about residents
of certain countries, regions or states. Please refer below for disclosures that
may be applicable to you:
* – If you are a resident of the State of California, Colorado, Connecticut,
Utah, or Virginia in the United States, please visit the U.S. State Privacy
Rights section for more information.
* – If you are a resident of the State of Nevada in the United States, please
visit the Nevada Privacy Rights section for more information.
* – If you are located in the European Economic Area, Switzerland and the UK
(“EEA”), please visit the European Privacy Rights section for more
information.
* – If you are located in Brazil, please visit the Brazil Privacy Rights
section for more information.
* – If you are located in the People’s Republic of China (excluding Hong Kong,
Macau and Taiwan), please visit the China Privacy Rights section for more
information.
QUESTIONS?
For more questions about our Privacy Notice, please feel free to email us at
dpo@carnival.com
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CARNIVAL PRIVACY NOTICE
Carnival Cruise Line (“Carnival Cruise Line”,” “we,” “our,” or “us” ) is a
division of Carnival Corporation & plc. Carnival Cruise Line includes 1972
Productions Inc., 6348 Equipment L.L.C, A.C.N. 098 290 834 Pty. Ltd., A.J.
Juneau Dock LLC, Adventure Island Ltd., AIDA Kundencenter GmbH, AIDAradio GmbH,
Alaska Hotel Properties LLC, Air-Sea Holiday GmbH, Barcelona Cruise Terminal
SLU, Bay Island Cruise Port S.A., Belize Cruise Terminal Limited, Carnival (UK)
Limited, Carnival Bahamas FC Limited, Carnival Bahamas Holdings Limited,
Carnival Corporation & plc Asia Pte. Ltd., Carnival Corporation Hong Kong
Limited, Carnival Corporation Korea Ltd., Carnival Corporation Ports Group Japan
KK, Carnival Finance LLC, Carnival Grand Bahama Investment Limited, Carnival
Investments Limited, Carnival Japan Inc., Carnival License Holdings Limited,
Carnival Maritime GmbH, Carnival North America LLC, Carnival Port Holdings
Limited, Carnival Ports Inc., Carnival Support Services India Private Limited,
Carnival Technical Services (UK) Limited, Carnival Technical Services Finland
Limited, Carnival Technical Services GmbH, Carnival Vanuatu Limited, CC U.S.
Ventures Inc., CCL Gifts LLC, Costa Crociere PTE Ltd, Costa Crociere S.p.A.,
Costa Crociere S.A., Costa Cruise Lines Inc., Costa Cruise Lines UK Limited,
Costa Cruises Customer Service S.L.U., Costa Cruises Shipping Services
(Shanghai) Company Limited, Costa Cruises Travel Agency (Shanghai) Co. Ltd.,
Costa Cruises Turkey Turizm Gelisim A.S., Costa Cruzeiros Agencia Maritima e
Turismo Ltda., Costa International B.V., Costa Kreuzfahrten GmbH, Cozumel Cruise
Terminal S.A. de C.V., Cruise Ships Catering & Services International N.V.,
Cruise Terminal Services S.A de C.V., Cruiseport Curacao C.V., CSMART Real
Estate B.V., CSMART Real Estate C.V., CSSC Carnival (Shanghai) Cruise Shipping
Limited, CSSC Carnival Italy Cruise Investment S.r.L., D.R. Cruise Port Ltd.,
F.P.M. SAS, F.P.P. SAS, Fleet Maritime Services (Bermuda) Limited, Fleet
Maritime Services Holdings (Bermuda) Limited, Fleet Maritime Services
International Limited, Gibs Inc, Global Experience Innovators Inc, Global Fine
Arts Inc, Global Shipping Service (Shanghai) Co. Ltd., Grand Cruise Shipping
Unipessoal LdA, Grand Turk Cruise Center Ltd, GXI LLC, HAL Antillen N.V., HAL
Beheer B.V., HAL Maritime Ltd., HAL Nederland N.V., HAL Properties Limited, HAL
Services B.V., Holding Division Iberocruceros SLU, Holland America Line Inc.,
Holland America Line N.V., Holland America Line Paymaster of Washington LLC,
Holland America Line U.S.A. Inc., HSE Hamberg School of Entertainment GmbH,
Ibero Cruzeiros Ltda., Ibercruceros SLU, Information Assistance Corporation,
International Cruise Services S.A. de C.V., International Leisure Travel Inc.,
International Maritime Recruitment Agency S.A. de C.V., Milestone N.V.,
Navitrans S.R.L., Ocean Bahamas Innovation Ltd., Ocean Medallion Fulfilment
Ltd., Odds on Gaming Corporation, Operadora Catalina S.r.L., P&O Princess
American Holdings, P&O Princess Cruises International Limited, P&O Princess
Cruises Pension Trustee Limited, P&O Properties (California) Inc., P&O Travel
Limited, Piccapietra Finance S.r.L., Prestige Cruises Management S.A.M.,
Prestige Cruises N.V., Princess Bermuda Holdings LTD., Princess Cays Ltd.,
Princess Cruise Corporation Inc., Princess Cruise Lines Ltd., Princess Cruises
and Tours Inc., Princess U.S. Holdings Inc., RCT Maintenance & Related Services
S.A., RCT Pilots & Related Services S.A., RCT Security & Related Services S.A.,
Roatan Cruise Terminal S.A. de C.V., Royal Hyway Tours Inc., Santa Cruz Terminal
S.L., Seabourn Cruise Line Limited, SeaVacations Limited, SeaVacations UK
Limited, Shanghai Coast Cruise Consulting Co. Lda., Ship Care (Bahamas) Limited,
Sitmar Cruises Inc., Spanish Cruise Services N.V., Sunshine Shipping Corporation
Ltd., T&T International Inc., Tour Alaska LLC, Transnational Services
Corporation, Trident Insurance Company Ltd., Welcome Travel Group S.p.A., West
Sicily Gate S.r.L., Westmark Hotels of Canada Ltd., Westmark Hotels Inc,
Westours Motor Coaches LLC, World Leading Cruise Management (Shanghai) Co. Ltd.
We recognize that your privacy is important. Your choice to share information
with us is an important part of how we provide a world-class travel experience.
We’ve developed this Privacy Notice to explain how your personal information is
collected, used, stored, processed, transferred and disclosed by Carnival Cruise
Line, both online and in the real world.
Our Services. This Privacy Notice applies to our websites and applications,
including Carnival.com and the HubApp and any other website, mobile application,
or other online service that links to this Notice (collectively, our “Sites”)
and describes how we collect, use and process your personal information in
connection with our Sites, marketing and promotional activities and your
interactions with us before, during and after one of our vacation experiences
(collectively with our Sites, our “Services”).
Please note that this privacy notice does not apply to our processing of
information about employees, crew, contractors or our vendor contacts.
By providing us with your personal information or otherwise using our Services,
you acknowledge that you have read, understood and agree to the terms of this
Privacy Notice and our Terms of Service.
Click on the links below to jump to each section:
* HOW WE COLLECT AND USE YOUR INFORMATION
* HOW WE SHARE YOUR INFORMATION
* CHOICES ABOUT YOUR INFORMATION
* COVID-19 NOTICE
* CHILDREN’S PRIVACY
* REGION-SPECIFIC DISCLOSURES
* HOW WE PROTECT YOUR INFORMATION
* TSA SECURE FLIGHT NOTICE
* LINKS TO THIRD-PARTY SERVICES
* CHANGES TO OUR PRIVACY NOTICE
* QUESTION? COMMENTS? CONTACT US
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HOW WE COLLECT AND USE YOUR INFORMATION
We collect personal information in various ways, for example, when you visit our
online sites and services, book travel, create an account, enjoy our vacation
experiences while on a voyage, communicate with us or otherwise engage with our
Services. All of the information collected through our Services may be combined
to provide a seamless, personalized experience, regardless of how you interact
with us.
The categories of personal information we collect can include:
* Personal identifiers such as your name, email address, mailing address, phone
number, date of birth or similar identifiers.
* Customer records such as your identification documents, payment information
(credit or debit card or other financial information).
* Commercial information such as your travel history, account data,
participation in a loyalty or rewards program, information about the products
or services purchased or considered.
* Health or medical information such as health monitoring information,
accessibility information, care in one of our shipboard clinics, medications,
allergies or other medical accommodation needs.
* Sensory information such as photos and videos of you and audio recordings of
phone calls between you and us, where permitted by law.
* Biometric information, including facial identifiers that can recognize you
from photos and video.
* Preferences you provide to us or generated through your use of the Services,
including inferences we may make based on our experience with you.
* Internet, network and device information from the browser or device you use
to access our Services, which could include your IP address, device ID,
cookie identifiers, browser type, internet service provider, referring/exit
pages, operating system, date/time stamp and or clickstream data.
* Geolocation data including precise geolocation data from your browser or
device or inferred based on your IP address.
* Professional information if you submit a job application or in connection
with your role as a travel partner or agent.
* Background check information that we may receive from third-party sources,
such as criminal and sex offender registry information.
Keep reading to learn more about how we collect personal information you provide
to us directly, information we collect through your use of the Services or your
travel experience, and information we receive through third parties, and the
purposes for which we use your information.
A. WHEN YOU PROVIDE PERSONAL INFORMATION TO US.
* REGISTRATION & PROFILE. If you register for an account through our Services
or complete your traveler profile, we collect your personal identifiers,
customer records, commercial information and, if you provide it, information
about health or medical conditions. We use this information to create and
administer your account, provide you with the relevant Services and
information, communicate with you regarding your account and your use of the
Services, provide rewards and loyalty program perks, for customer support
purposes, and to send you marketing communications by email, push
notification, or by text message, in accordance with your preferences.
* TRAVEL BOOKINGS & ORDERS. If you book travel with us or order additional
products or Services, we collect a variety of information, including your
personal identifiers, customer records, commercial information and, if you
provide it, information about health or medical conditions, as well as any
other information you choose to provide to us. We use this information to
process your transaction, complete and ship your purchase, book and confirm
your travel itinerary, communicate with you and those traveling with you
about your itinerary and to administer the Services.
* INQUIRIES & COMMUNICATIONS. If you communicate with us or other guests
through any paper or electronic form to request an itinerary, deck plan,
brochure, ebrochure or video, or to otherwise inquire or communicate with us
or other guests, we collect your personal identifiers, commercial
information, and any other personal information you choose to provide in the
content of your message. We use this information to investigate and respond
to your inquiries, to facilitate communication with us and the other guests,
to provide you with requested information, to enhance the services we offer
to our guests, and to manage and grow our business. If you represent a
company or agency interested in partnering with us, we will also collect your
professional and employment information in order to respond to your
inquiries, communicate with you, to manage and grow our organization and to
facilitate a business relationship.
* SURVEYS & SWEEPSTAKES. If you choose to take advantage of a promotion,
respond to a survey, or enter a contest or sweepstakes, we collect your
personal identifiers, customer records and any other personal information you
are requested to provide at the time, or choose to provide to us. We use this
information to administer and facilitate the Services, to respond to your
submission, to communicate with you, to conduct market research, inform our
marketing and advertising activities and improve and grow our business.
* DEVICE CONTENT (CONTACTS AND PHOTOS). With your permission, we will collect
content from the device you use to access our online Services, such as photos
from your device camera roll and camera and the contacts from your address
book. We use this information to share photos and video you take during your
vacation or to communicate with your contacts. For more information on how to
withdraw your permission, please see the Choices About Your Information
section below.
You may provide personal information for yourself and those traveling with you.
By providing us with the travel or contact information of any third party, you
confirm that you have the authority to do so on their behalf and have provided
them with the information set out in this Privacy Notice. The personal
information of each person whose personal information is linked to the same
travel itinerary may be accessible by all others included in that same
itinerary.
B. WHILE YOU ARE ON YOUR VACATION.
When you take part in the Services aboard one of our ships or at one of our
properties, we collect information about your visit, including information about
your interactions with our staff, programming and with the technology-enhanced
features of our ships and hotels.
There are a few different types of vacation experiences where we may collect and
use your information:
* AMENITIES, EXCURSIONS & ADD-ON SERVICES. If you choose to take advantage of
our amenities or enhance your vacation with on-board purchases of goods or
Services, we collect your personal identifiers, customer records, and
commercial information. Depending on the Service, we may also need to collect
information about your health or medical conditions. We use this information
to process your transaction, book and administer your Services, to
communicate with you and those travelling with you about your Services, and
to inform our advertising and marketing activities. Where the Services are
provided by third-party companies, we will use your information to coordinate
and facilitate their provision of the Service.
* INCIDENTS AND HEALTH SCREENINGS. If, while traveling with us, you suffer a
personal injury, fall ill, submit a claim about a personal injury, or are
otherwise involved in an incident, we collect your personal identifiers,
health or medical information and details about the incident. We may also
screen you for symptoms of potential contagions, such as COVID-19, that may
present a risk to the other guests and crew members aboard our ships,
including through temperature checks, self-assessment questionnaires and
tissue sampling. We use this information to attend to your medical and safety
needs and those of our guests and crew, maintain records of incidents,
facilitate investigations and remedies, to protect our rights and the rights
of our guests, for security and public health purposes, to prevent fraud, and
to improve our Services.
* PHOTO & VIDEO FOOTAGE. We collect a security photo at or before you board our
ships. We operate closed circuit television (CCTV) cameras on board our
ships, including at all access points and throughout the public areas. These
CCTV cameras record continually and images of you may appear in these
recordings ("CCTV images"). Photographers and camera crews take photographs
and make films for guests to purchase at the end of their vacation or for our
own promotional use. They are happy to take reasonable steps to avoid filming
or photographing you where you indicate to the person with the camera that
this is your preference , but we are unable to guarantee that your images
will not be included on an incidental basis. We use this information for our
own promotional purposes, to maintain records of incidents, facilitate
investigations and remedies, to protect our rights and the rights of our
guests, for security purposes, to enable public health measures, to prevent
fraud, and to improve our Services. We may apply facial recognition
technology to your security photo to facilitate camera-enabled rapid
embarkation, debarkation, at entry and exit of the vessel at ports of call.
We may also use facial recognition to link the pictures and videos taken by
onboard photographers or videographers to you for ease of ordering and to
reduce paper waste. After sailing, you will still be able to access your
linked photos and videos via our connection with a third-party photo library
service. We delete facial biometric identifiers promptly following completion
of the voyage though we may retain any photos that have been identified and
linked to a guest account for up to two (2) years to enable guest access and
purchase of photos and photo memorabilia after the end of the voyage.
* CASINO. If you choose to play or use the services in one of our Casinos or
gaming arcades and/or participate in one or more bingo sessions or online
gaming experiences, we may collect your personal identifiers, customer
records and commercial information. We also collect information about your
gaming activity, such as the games you play, duration of play, results of
play, total amount wagered, and amount of winnings. We may use this
information to validate your identity and age, to determine your eligibility
for promotions and offers during your vacation and for future travel, to
inform our marketing and advertising activities, and to communicate directly
with you. In addition, we may use this information to generate win/loss
statement, to conduct credit checks, process lines of credit, or otherwise as
needed to comply with our legal obligations and to prevent or investigate
fraud. Note: guest casino sites may only be available in international waters
or locations where permitted by applicable jurisdictional laws.
* MEDALLIONCLASS™. Where available on MedallionClass™ ships and at certain
resorts or destinations, we collect information from and linked to your use
of your Medallion® wearable (the “Medallion®”), as well as information
collected through OCEAN® websites and applications, including
MedallionClass™, PlayOcean®, and Ocean® Casino ( together with
MedallionClass™ ships and destinations, the “MedallionClass™ Services”), your
use of the Medallion® during your vacation, and from your booking and
interactions with our Services on-board and in select resorts. The wearable
Medallion® allows us to collect your position and movement information
through sensors and readers located throughout our MedallionClass™ ships and
in certain resorts and properties which emit a signal that detects the
presence of the Medallion®. This allows us to gather information about your
position and location within the ship and your movements on-board. The
Medallion® technology is not a global positioning system and cannot detect
the precise geolocation (lat/long) of an individual. The Medallion® is linked
to your other personal information associated with your registration and
traveler profile. We use this information to enable certain personalized
features and Services online and during your vacation. For example, we use
this information to locate you during your vacation and enable you to locate
other members of your family, to contact you and deliver requested Services
to your location (e.g., food delivery), to send you content or messaging
relevant to your location and to customize your interactions with our
Services. We may also use this information to monitor and protect the health
and safety of our guests, including to conduct contact tracing, or
investigate wrongful acts or allegations as appropriate. We may also use this
information, individually and in aggregate, to develop and improve our
Services and to understand the movement patterns and behaviors of guests on
our ship. When you make a purchase through the MedallionClass™ Services using
your Medallion®, we will process the commercial information you have on file
in order to complete your transaction, detect and prevent fraud, and to
inform our advertising and marketing.
C. WHEN YOU USE OUR ONLINE SERVICES.
When you visit our Sites or use our Services, read our emails, or otherwise
engage with us through a computer or mobile device, we and our third party
partners automatically collect information you provide to us and information
about how you access and use the Service and information about the device you
use to access the Service.
We typically collect this information through a variety of tracking
technologies, including cookies, Flash objects, web beacons, embedded scripts,
APIs and mobile software development kits (SDKs), location-identifying
technologies, and similar technology (collectively, “tracking technologies”),
and we may use third party services and technologies to collect this
information. Information we collect automatically about you may be combined with
other personal information we collect directly or receive from other sources.
Specifically, we and our third party partners may use tracking technologies to
automatically collect commercial information, preferences, and internet, network
and device information, including:
* Information about how you access the Service, such as the site from which you
came and the site to which you are going when you leave our Sites, how
frequently you access the Service, when and whether you open emails or click
the links contained in emails, your location when you access or interact with
our Service, whether you access the Service from multiple devices and other
actions you take on the Service.
* Information about how you use the Service, such as the pages you visit, the
links you click, the ads you view and click on, videos you watch, purchase
information and your checkout process, and other similar actions. We may also
use third-party tools to collect information you provide to us or information
about how you use the Service and may record your mouse movements, scrolling,
clicks and keystroke activity on our Sites and other browsing behavior. These
tools may also record information you enter when you interact withour Service
or engage in chat features through our service.
* Information about the computer, tablet, smartphone or other device you use,
such as your IP address, browser type, Internet service provider, platform
type, device type/model/manufacturer, operating system, date and time stamp,
a unique ID that allows us to uniquely identify your browser, mobile device
or your account (including, e.g., a persistent device identifier or an Ad
ID), and other such information.
* Analytics information. We may collect analytics data, or use third party
analytics tools, to help us measure traffic and usage trends for the Service
and to understand more about the demographics and behaviors of our users.
All of the information collected automatically through these tools allows us to
improve your customer experience. For example, we may use this information to
enhance and personalize your user experience, to monitor and improve our Sites
and Services, and improve the effectiveness of our Service, offers, advertising,
communications and customer service. We may also use this information to: (a)
remember information so that you will not have to re-enter it during your visit
or the next time you visit the Sites; (b) provide custom, personalized content,
and information; (c) identify and contact you across multiple devices; (d)
provide and monitor the effectiveness of our Service; (e) perform analytics and
detect usage patterns on our Service; (f) diagnose or fix technology problems;
(g) detect or prevent fraud or other harmful activities, and (h) otherwise to
plan for and enhance our Service.
If you would prefer not to accept cookies, most browsers will allow you to: (i)
change your browser settings to notify you when you receive a cookie, which lets
you choose whether or not to accept it; (ii) disable existing cookies; or (iii)
set your browser to automatically reject cookies. Please note, however, that
disabling our cookies may mean that you will not be able to take full advantage
of our Services.
Deleting cookies or controlling cookies through browser settings does not delete
non-cookie tracking technologies such as Flash objects and HTMP5 Local Storage
Objects (LSOs). To manage Flash cookie settings and preferences, you must use
the settings manager on Adobe’s website or by clicking here. If you choose to
delete Flash objects from our Service, then you may not be able to access and
use all or part of the Service or benefit from the information and services
offered.
We and our third party partners may collect information through tracking
technologies for personalized advertising purposes. See “About Our Ads” to learn
more.
D. INFORMATION FROM THIRD-PARTY SOURCES.
We may receive personal information about you from other users or our business
partners and service providers and combine this information with other
information we have.
* AFFILIATES. We may receive information about you collected by other Carnival
Corporation companies, businesses, brands and affiliated entities in our
family of companies, so that information you provide to one brand may be used
by us to better provide you Services and communicate with you.
* SINGLE SIGN-ON. We use single sign-on to allow a user to enter login
information from a third-party platform to access the Services. If you create
or log into your account through a third-party social media site, such as
Facebook or Google, these services will authenticate your identity and
provide you the option to share certain personal information with us, which
could include your personal identifiers. We may use this information to
authenticate your account, to provide you Services, to communicate with you,
and for advertising and marketing purposes. The data we receive is dependent
on the third-party’s policies and your privacy settings on that third-party
site. To learn more about the use of data collection technologies by social
media sites, please visit each site’s privacy policy.
* SERVICE PROVIDERS & PARTNERS. From time to time, we may receive personal
information about you from our service providers and other partners,
including from our marketing partners or from third-parties conducting
identity or address verification, payment processing, credit checks,
processing lines of credit, or from our excursion partners or other partners
providing activities or co-branded services. We use this information to
validate your identity, age and address, to comply with our legal
obligations, to monitor activity to identify and provide you with promotions
and offers onboard and for future travel, and to prevent fraud, protect our
rights and the rights of others, to inform our marketing and advertising
activities, calculate loyalty points and administer our loyalty program, and
to help provide our Services.
* OTHER TRAVELERS. We may obtain information about you from other travelers who
are traveling with you or who have traveled with you, as well as your
emergency contacts. We use this information to book your travel itinerary,
communicate with you and those traveling with you about the Services, to
support public health initiatives, to administer the Services, and for the
purpose for which it was provided to us.
* TRAVEL AGENTS. If you purchase travel through a travel agent, the agent may
send us your personal identifiers, commercial information and information
about health or medical conditions. We will use this information to complete
the transaction, book your travel itinerary, communicate with you and those
traveling with you about the Services, analyze trends, improve our business,
and facilitate your vacation experience. They may retain a copy of this data
and are required to have appropriate admin, technical and other safeguards.
The travel agent is solely responsible for the processing of personal data
they retain. Please review privacy notice of each applicable travel agent for
more information about their processing practices.
* PUBLICLY AVAILABLE INFORMATION. We may also collect information about you
that is publicly available. For example, we may collect information you
publicly post or tag us in on social media sites, such as Facebook or Google,
elsewhere online, and information contained in public records databases. We
will use this information to conduct market research, verify your identity,
prevent fraud, and improve our Services.
In addition to the uses described above, we may collect and use personal
information for the following purposes:
* To create, maintain, improve, and operate the Services.
* To personalize your user experience.
* To communicate with you to provide technical or administrative support.
* To conduct, manage, and grow our organization.
* To analyze, research, investigate and improve the use of our Services and
interactions with our guests.
* To prevent, investigate, and defend against fraud, unlawful or criminal
activity, unauthorized access to or use of personal information and our data
system services, and to comply with legal requirements, obligations and other
governmental demands.
* To investigate and resolve disputes and security issues and to enforce our
Terms of Service and any other contracts you have entered into with us.
* For any other lawful, legitimate business purpose.
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HOW WE SHARE YOUR INFORMATION
We may share your personal information in the instances described below. For
further information on your choices regarding your information, see the “Choices
About Your Information” section below.
We may share your personal information in the following ways:
* AFFILIATES. We may share personal information with our other Carnival
Corporation companies, businesses, brands and affiliated entities in our
family of companies, who may use your personal information in the manner
described in this Privacy Notice. Please visit our website to learn more
about the different brands in the Carnival Corporation family of companies,
including how to contact each with privacy related inquiries.
* SERVICE PROVIDERS. We share information with third party vendors and service
providers that perform services for or on our behalf, which may include
identifying and serving targeted advertisements, providing mailing or email
services, tax and accounting services, product fulfillment, payments
processing, photo sharing, data processing and enhancement services, medical
and health purposes, fraud prevention, web hosting, analytic services, or
other online functionality, subject to appropriate contractual terms
protecting the confidentiality and use of such data.
* PROMOTIONAL PARTNERS. We may share limited personal information with third
parties with whom we partner to provide promotions, excursions, activities,
contests, and sweepstakes, or other promotional activities. The partner will
usually be identified by name in our promotion, contest, or sweepstakes
communication.
* WITH TRAVEL AND EXCURSION PARTNERS. Some onboard products and services,
excursions and other activities are provided by other companies or you may
book a travel through multiple operators, such as a travel agent or airline.
We may share personal identifers and similar information before, during and
after your cruise to facilitate your travel activities, provide your
requested services, and provide a seamless service to our guests.
* AT YOUR REQUEST. With your consent or at your direction, we may share your
information with. your friends and family through the Services or on various
social media networks, or with third parties to whom you direct us to share
information, such as excursion partners, medical providers or your travel
agent. If you post a product review on our website or a comment on our social
media sites, the information you provide may be displayed on publicly online
for others to view.
* SELECT MARKETING AND STRATEGIC BUSINESS PARTNERS: We may share limited data
with our marketing and strategic business partners, who may use this
information for their own business and commercial purposes in accordance with
their own privacy policies. For example, these partners may send you emails
to provide you with information and marketing messages about products or
services that may interest you. You may be given the option to opt-in or
opt-out of such sharing, consistent with the laws of the applicable
jurisdiction.
* CORPORATE TRANSACTIONS: Personal information may be disclosed to third
parties in connection with a corporate transaction, such as a merger, sale of
any or all of our assets or shares, reorganization, financing, change of
control or acquisition of all or a portion of our business by an affiliate or
third party, or in the event of a bankruptcy or related or similar
proceedings; and
* FOR HEALTH AND SAFETY REASONS: Your health and safety is important to us. We
may share personal information with third parties or individuals if we
reasonably believe in good faith that such action is necessary to protect the
personal safety or health of our guests, crew, family members or other
individuals. For example, we may disclose your personal identifiers and
medical information if you require medical assistance or if we believe that
such disclosure is reasonably necessary to inform health care and we may
disclose similar information to your family members and emergency contacts,
insurance providers, medical providers and family assistance companies in the
event of health or safety incident. We may also disclose personal identifiers
and health or medical information to our personnel and contractors, port
agents and authorities, government officials, health agencies or any other
individual or institution as reasonably needed to support public health
initiatives, comply with our legal or regulatory obligations, attend to your
medical and safety needs, facilitate investigations and remedies, track and
mitigate risks of communicable illness including COVID-19, and to protect the
rights, health and safety of our guests, crew, and others.
* LAW ENFORCEMENT, GOVERNMENT AUTHORITIES, REGULATORS AND FOR SAFETY OR LEGAL
REASONS: We may share personal information with third-parties as required by
law or subpoena or if we reasonably believe that such action is necessary to
(a) comply with the our legal obligations under the laws in the jurisdictions
in which we operate; (b) to comply with the lawful or reasonable requests of
law enforcement, government authorities, courts or to respond to legal
process; (c) to enforce our Terms of Use or to protect the security or
integrity of our Service; and/or (d) to exercise or protect the rights,
property, or personal safety or health of us, our guests, online visitors, or
any other third-party. For example, and we may be required to disclose your
personal identifiers, customer records and other information to customs
agencies or port authorities in the locations where we stop in port.
We may also share information with others in an aggregated or otherwise
anonymized form that does not reasonably identify you.
All the above categories exclude text messaging originator opt-in data and
consent, which will not be shared with any third parties, except as follows: (1)
sharing with vendors, consultants, and other service providers who need access
to such information to carry out work on our behalf, and who will not use such
information for their own purposes; (2) if we believe disclosure is required by
any applicable law, rule, or regulation, or is necessary to comply with law
enforcement or other legal process; (3) if you consent to our sharing of such
information; or (4) sharing that is otherwise allowed by law and is in
accordance with carrier terms and conditions.
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CHOICES ABOUT YOUR INFORMATION
* PROFILE ACCESS & SHARING SETTINGS. You may access and update your profile
information, such as your user name, address, or billing information, and may
change some of your data sharing preferences on your account page.
* GEOLOCATION & DEVICE CONTENT. You may control location tracking by adjusting
your location services options on the “Settings” app on your mobile device.
We may continue to approximate your location based on your IP address when
you access the Services through a computer or device. If you would like to
update your device content access permissions, such as permissions to access
your camera or address book, you can do so in the "Settings" app on your
mobile device.
* MEDALLIONCLASS™. To avoid the collection of your position and movement data
collected, do not use the Medallion®. You may contact the staff on board the
ship to request a card to access your guest room and pay for on board
transactions in lieu of the Medallion®. The sensors will still be able to
detect your on board position when you use the card to access your room, make
a payment, or take a photo, but the card cannot be read by the long-range
sensors to track movement data around the ship. Some features of the
MedallionClass™ Services will not be available to you if you do not use the
Medallion®.
* PROMOTIONAL MESSAGES. You can stop receiving promotional email communications
from us by following the “unsubscribe” instructions provided in such
communications. We make every effort to promptly process all unsubscribe
requests. You may still receive Service-related communications, including
account verification, transactional communications, changes/updates to
features of the Services, and technical and security notices.
* ACCESSING, CORRECTING OR DELETING YOUR INFORMATION. In accordance with the
applicable jurisdictional laws, you may have the right to request to access,
correct, or delete your personal information, or remove your name or comments
from our website or publicly displayed content. We may not be able to modify
or delete your information in all circumstances.
* To access, modify or delete your personal information, please submit a
request by:
* Emailing dpo@carnival.com with sufficient information to identify you
and your request,
* Filling out our Request Form , or
* Calling 1-855-845-2599
* We will need to verify your identity before processing your request,
which may require us to request additional personal information from you
or require you to log into your account.
* In certain circumstances, we may decline a request to exercise the
requests described above, particularly where we are unable to verify
your identity. If we are unable to comply with all or a portion of your
request, we will explain the reasons for declining to comply with the
request.
* REQUESTS FOR MINOR CHILDREN. If you wish to submit a request to access,
modify or delete information on behalf of your minor child in accordance
with applicable jurisdictional laws, you must provide sufficient
information to allow us to reasonably verify your child is the person about
whom we collected personal information and you are authorized to submit the
request on your child’s behalf (i.e., that you are the child’s legal
guardian or authorized representative).
* ABOUT OUR ADS. We participate in interest-based advertising and use third
party advertising companies to serve you targeted advertisements based on
your browsing history. To learn more about our advertising practices and your
choices relating to advertising, please see the About Our Ads section for
more information.
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COVID-19 NOTICE
In response to the global coronavirus pandemic and to protect against the risks
of other communicable illness, all guests may be required to undergo health
screenings and we will collect additional information recommended by public
health authorities or other government agencies or to otherwise demonstrate our
guests’ ongoing health and fitness to travel, including:
* CONTACT INFORMATION. Information such as name, nationality, country of
residence, originating address, destination address, telephone, and email;
* SYMPTOMS AND HEALTH INFORMATION. Information regarding the presence or
absence of possible COVID-19 or other global pandemic symptoms, which may be
collected through temperature scans, tissue sampling, medical examinations,
surveys or questionnaires, as well as information about pre-existing medical
conditions;
* EXPOSURE. Information regarding potential exposure to or infection with
COVID-19 or other global pandemic, which may include recent travel history,
contacts with guests, crew or other individuals.;
* CONTACT TRACING VIA WEARABLE DEVICE TECHNOLOGY AND OCEANORBIT™ CONTACT
TRACING SYSTEM. Information about on-board contacts with crew, guests or
other individuals collected via wearable technology such as the Medallion® on
MedallionClass™ ships and properties and/or the OceanOrbit™ Contract Tracing
system. These devices collect data, such as personal contact, time stamp,
duration of contact and frequency of contact with others.
* AS REQUIRED BY LAW. Information collected by our on-board crew or
reservations staff pursuant to directives by public health organizations or
other government agencies.
We collect and use this information because:
* we must comply with certain regulatory requirements regarding public health,
including to determine your fitness to travel consistent with applicable
government regulations and guidelines;
* we have a legitimate business interest in ensuring the health and safety of
our passengers, crew and the public;
* we have a legitimate business interest in complying with legal and regulatory
requirements applicable in the various jurisdictions in which we operate;
* we need to use this information to perform our contract with you to provide
our vacation experiences.
Contact Tracing through OceanOrbit™ Contract Tracing System. To help mitigate
and manage the potential spread of COVID-19 or other global pandemic illnesses,
we use wearable device technology to identify individuals who may have been
exposed to COVID-19 and to rapidly detect potential secondary cases that may
arise after transmission from an infected individual. The OceanOrbit™ device is
a wearable portable electronic device that collects data as guests and crew
interact with one another in public and in private areas by broadcasting and
recording the presence and proximity of other OceanOrbit™ devices. The
OceanOrbit™ system collects time stamps, duration of contact and frequency of
contacts. The raw data is associated with the device ID number but will be
correlated with guest or crew personal information in the event that contract
tracing is called for. On MedallionClass™ ships, we may use on board contact
data collected in connection with the Medallion®, rather than the OceanOrbit™
system, which will be linked to your personal information in the same manner as
all other OCEAN® data. As part of our contract tracing efforts, we take
reasonable precautions to respect our Guests’ privacy and confidentiality by
communicating contact exposure information in a manner that is not personally
identifiable. However, information about you may be disclosed in a manner that
could allow the recipient to determine your identity. For example, if we
determine that it is necessary to disclose to a guest that she was in contact
with an individual who tested positive for COVID-19 for a period of 1-2 hours on
a particular date, that guest may be able to ascertain the likely identity of
the unnamed individual based on her personal experience.
We may disclose your personal information, contacts and health information with
third parties or individuals to attend to your medical and safety needs and
those of our guests and crew; to comply with legal and regulatory requirements;
to facilitate public health response initiatives; to conduct contract tracing of
individuals who are exposed to or test positive for COVID-19 or other
communicable illness while staying with us; or if we reasonably believe that
such disclosure is necessary to inform your health care or to protect the
personal safety or health of our guests, crew, or other individuals. For
example, we may disclose personal identifiers and health or medical information
to our personnel and contractors, port agents and authorities, government
officials, health agencies or any other individual or institution as reasonably
needed to support public health initiatives, comply with our legal or regulatory
obligations, attend to your medical and safety needs, facilitate investigations
and remedies, track and mitigate risks of communicable illness including
COVID-19, and to protect the rights, health and safety of our guests, crew, and
others.
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CHILDREN’S PRIVACY
Though Carnival Cruise Line provides fun for families of all ages, most of our
online Services are not intended to be used by children, nor do we have actual
knowledge that children are using these online Services. When we intend to
collect personal information from children online, we take additional steps to
protect their privacy, including:
* notifying and obtaining consent from parents and legal guardians, in
accordance with applicable law,
* limiting our collection of personal information from children to no more than
is reasonably necessary to participate in the online activity, and
* giving parents and legal guardians the ability of access personal information
that we have collected from their children and to request the personal
information be deleted or modified.
If you believe that we might have inadvertently collected information from a
child without appropriate parental consent, please contact us at
dpo@carnival.com so that we may delete the information as soon as possible.
Where we collect personal information about children (for instance, information
provided by a parent or legal guardian, travel agent or other travel partner),
we process such information in a manner consistent with applicable laws
protecting the privacy of children’s data.
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REGION-SPECIFIC DISCLOSURES
A. U.S. STATE PRIVACY RIGHTS
This section applies to you if you are a resident of the state of California,
Colorado, Connecticut, Utah, or Virginia, and provides additional information
about our personal information processing practices relating to individual
residents of these states.
Collection and Use of Personal Information. In the last 12 months, we have
collected all of the categories of personal information described in our Privacy
Notice. To learn more about the types of personal information we collect, the
sources from which we collect it, and the purposes for which we use this
information, please refer to How We Collect and Use Your Information of the
Privacy Notice.
Sensitive Information. Some of the categories of personal information described
in our Privacy Notice may be classified as “sensitive” under certain U.S. state
privacy laws (“sensitive information”), including social security number,
driver’s license number, and passport number; payment card number plus
expiration date and security code (CVV), and financial account number and
routing number; information concerning your health; biometric information for
the purposes of uniquely identifying guests; your username and password;
personal information collected from a child; and precise geolocation data. We
use this sensitive information for the purposes set forth in the How We Collect
and Use Your Information of our Privacy Notice to the extent necessary for the
operation of our Services, to enter into and perform a contract with you, to
comply with legal and regulatory requirements, to protect the life or physical
safety of anyone or as otherwise permissible for our own internal purposes
consistent with law.
Deidentified Information. . We may at times receive, or process personal
information to create, deidentified data that can no longer reasonably be used
to infer information about, or otherwise be linked to, a particular individual
or household. Where we maintain deidentified data, we will maintain and use the
data in deidentified form and not attempt to reidentify the data except as
required or permitted by law.
Disclosure of Personal Information. We share personal information with third
parties for business purposes or we may sell your personal information to third
parties, subject to your right to opt out of those sales. The categories of
third parties to whom we sell or disclose your personal information for a
business purpose include: (i) other brands and affiliates in our family of
companies; (ii) our service providers; (iii) marketing and strategic partners;
(iv) promotional partners; (v) ad networks and advertising partners; (vi)
analytics providers; (vii) social networks; and (viii) government authorities.
To learn more about how we disclose data to third parties, please refer to How
We Share Your Information of the Privacy Notice.
Unless you have exercised your Right to Opt Out of personal information sales,
we may sell personal information to third parties for monetary or other valuable
consideration. The third parties to whom we sell personal information may use
such information for their own purposes in accordance with their own privacy
statements, which may include reselling this information to additional third
parties.
In the previous 12 months, we have disclosed the all of the categories of
personal information we collect to third parties for a business purpose.
In the previous 12 months, we have sold the following categories of personal
information to third parties: (i) Personal Identifiers; (ii) Commercial
Information; (iii) Preferences; (iv) Internet, network and device information.
We do not sell sensitive information, and we do not process or otherwise share
sensitive information for the purpose of targeted advertising. However,
depending on your state of residency and subject to certain legal limitations
and exceptions, you may be able to limit, or withdraw your consent for, our
processing of sensitive information (as described in the Your Rights and Choices
section below), except for where the processing of your sensitive information is
necessary to provide you the services or otherwise required by law.
Your Rights and Choices. Depending on your state of residence, and subject to
certain legal limitations and exceptions, you may be able to exercise the
following rights:
* The Right to Know whether we are processing any personal information about
you and, under California law only, to obtain certain personalized details
about the personal information we have collected about you, including: the
categories or specific pieces of personal information we have collected about
you; the categories of sources of the personal information; the categories of
personal information that we have sold or disclosed to third parties for a
business purpose, and the categories of recipients to whom personal
information was shared, sold or disclosed; and the business or commercial
purposes for collecting or selling the personal information.
* The Right to Access to the personal information we have collected about you
and, where required by law, the right to obtain a copy of the personal
information in a portable and, to the extent technically feasible, readily
usable format that allows you to transmit the data to another entity without
hindrance.
* The Right to Correct inaccuracies in your personal information, taking into
account the nature of the personal information and the purposes of the
processing of the personal information.
* The Right to Request Deletion of personal information we have collected from
you, subject to certain exceptions.
* The Right to Limit Use and Disclosure of Sensitive Information and exercise
control over our collection and processing of certain sensitive information.
* The Right to Opt Out of Personal Information Sales to third parties now or in
the future.
* The Right to Opt Out of Sharing Personal Information for Targeted Advertising
based on your activity across businesses, distinctly-branded websites,
applications, or services.
You also have the right to be free of retaliatory or discriminatory treatment
for exercising these rights. However, please note that if the exercise of these
rights limits our ability to process personal information (such as in the case
of a deletion request), we may no longer be able to provide you our products and
services or engage with you in the same manner.
How to Exercise your Rights. You may submit a request to exercise your privacy
rights through one of the mechanisms described below. We will need to verify
your identity and confirm your state of residence before processing your
request, which may require us to request additional personal information from
you or require you to log into your account, if you have one. These rights may
not be available to all U.S. residents. We will process your request in
accordance with applicable state law. In certain circumstances, we may decline
or limit your request, particularly where we are unable to verify your identity
or locate your information in our systems, or as permitted by law.
Please note that we can only process privacy rights requests for personal
information processed by Carnival Cruise Line. If you have interacted with
another brand in our family of companies or any other third party, you will have
to contact that brand or third party to exercise your California Consumer
Requests.
To access, modify or delete your personal information, please submit a request
by:
* Emailing dpo@carnival.com with sufficient information to identify you and
your request,
* Filling out our Request Form , or
* Calling 1-855-845-2599
To submit a request to opt-out of personal information sales, please submit a
request using our Do Not Sell or Share My Personal Information form to be added
to our suppression list.
Additionally, as is common practice among companies that operate online, we
permit third party advertising networks, social media companies and other third
party businesses collect and disclose personal information (including
preferences, rough geolocation, commercial information and internet, network and
device information) directly from your browser or device through cookies or
tracking technologies when you visit or interact with our websites, use our apps
or otherwise engage with us. These third parties use this information for the
purposes of serving targeted ads that are more relevant, for ad campaign
measurement and analytics, and for fraud detection and reporting and may sell
and share that information to other businesses for advertising and other
purposes. By visiting the privacy rights website , you can opt out from sales of
this type of personal information by businesses that participate in the opt-out
tool. To make opt-out requests related to mobile apps on your device for
businesses participating in the DAA’s CCPA App-based Opt-Out Tool, you can
download the appropriate app at YourAdChoices website . To learn more about how
third parties collect information through tracking technologies and what other
choices you may have in relation to those activities, please see About Our Ads.
Minors. We do not sell or, for the purposes of targeted advertising, share the
personal information of consumers we know to be less than 16 years of age. If we
wish to do so in the future, we will first seek affirmative authorization from
either the minor who is between 13 and 16 years of age, or the parent or
guardian of a minor less than 13 years of age.
If you are under the age of 18 and you want to remove your name or comments from
our website or publicly displayed content, please contact us directly at
dpo@carnival.com. We may not be able to modify or delete your information in all
circumstances.
If you wish to submit a privacy request information on behalf of your minor
child in accordance with applicable jurisdictional laws, you must provide
sufficient information to allow us to reasonably verify your child is the person
about whom we collected personal information and you are authorized to submit
the request on your child’s behalf (i.e., that you are the child’s legal
guardian or authorized representative).
Authorized Agents. In certain circumstances, you may permit an authorized agent
to submit requests on your behalf. The authorized agent must provide a letter
signed by you confirming the agent has permission to submit a request on your
behalf, or must provide sufficient evidence to show that the authorized agent
has been lawfully vested with power of attorney.
For security purposes, we may need to verify your identity and confirm directly
with you that you have provided the authorized agent permission to submit the
request, and it may take additional time to fulfil agent-submitted requests. We
may deny a request in the event we are not able to verify the authorized agent’s
authority to act on your behalf. Please note that for privacy and security
reasons, we will direct future communications to the data subject on whose
behalf the request was made.
Notice of Financial Incentive. Notice of Financial Incentive. We offer various
financial incentives. For example, the financial incentives we may provide
include:
* Discounts, coupons and special offers via email when you sign up for our
email list or create an account.
* Rewards when you refer a friend who has never sailed or booked with us
before.
* Loyalty programs, where you earn rewards based upon your past travel or spend
with us, or through co-branded credit cards such as Carnival’s VIFP Club.
When you sign up for our email list or create an account, you opt-in to
participate in a financial incentive program. Participation in any financial
incentive program is entirely optional and participants may withdraw from the
program at any time. To opt-out of the program and forgo any ongoing incentives,
you may unsubscribe from our emails (for email-based incentives), close your
account (for loyalty and reward program incentives) or submit a request to
delete your information. The financial incentives we offer to consumers are
reasonable related to the value of the consumer’s data to our business, based on
our reasonable but sole determination. We estimate the value of consumers’
personal information by considering the expense incurred by the business related
to the collection, storage and retention of consumers’ personal information in
the context of the financial incentive program and the expenses related to the
provision of the financial incentive. From time to time, we may provide
additional terms that apply to a particular financial incentive, which will be
presented to you at the time you sign up for the financial incentive.
The terms applicable to each program and other offering are provided at the time
an eligible individual is offered an opportunity to participate. Interested
individuals can opt-in to these financial incentives by following the
instructions presented at the time the offer is made. Participating individuals
may withdraw from our programs and other offerings at any time by following the
instructions provided in connection with each offering or by contacting us with
the information found in the Contact Us section below.
“Shine The Light” Law. California's "Shine the Light" law (Civil Code Section
§1798.83) provides certain rights to California residents that have an
established business relationship with us with regard to the disclosure of
certain types of personal information to third parties for their direct
marketing purposes. To opt-out of having your personal information disclosed to
third parties for their direct marketing purposes, please complete our Do Not
Sell or Share My Personal Information Form and provide your contact information
to be added to our suppression list.
California Consumer Rights Metrics 2021. The following data reflects the
California consumer rights requests that we have processed in the 2021 calendar
year (January 2021 – December 2021):
2021 California Consumer Rights Requests # The number of requests to know that
the business received, complied with in whole or in part, and denied 12 The
number of requests to delete that the business received, complied with in whole
or in part, and denied 217 The number of requests to opt-out that the business
received, complied with in whole or in part, and denied 678 The median or mean
number of days within which the business substantively responded to requests to
know, requests to delete, and requests to opt-out. 1
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B. NEVADA PRIVACY RIGHTS
Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out
of future sales of certain covered information that a website operator has
collected or will collect about the resident. If you are a Nevada resident, you
may submit a request to opt out of potential future sales under Nevada law by
emailing us at dpo@carnival.com or completing the Do Not Sell or Share My
Personal Information Form . Please include sufficient information for us to
identify you in your email, such as information about previous voyages, or, if
applicable, your account information. Please note we will take reasonable steps
to verify your identity and the authenticity of the request.
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C. EUROPEAN PRIVACY RIGHTS
This section applies to you if you are a resident of a member state of the
European Economic Area, the United Kingdom and Switzerland. The European Data
Protection Regulation and corresponding law in the other European States not
being member of the European Union requires us to to disclose certain
information regarding the personal information we collect about you and your
rights in respect of personal information that we hold.
Legal Basis for the Processing of Your Personal Information. Our processing of
your personal information as described in the Section “How We Collect and Use
Your Information” is based on the following legal grounds:
* Consent: We may need your consent in connection with our promotional
activities in particular, such as sending you promotional messages, if you
decide to participate in sweepstakes, to deploy certain cookies when you use
our online services and where you use certain Services where we collect
location information or information about your health or medical conditions.
Where we need your consent, you have the right not to provide consent, or to
withdraw it at any time. The withdrawal of your consent does not affect the
lawfulness of our use of your personal information before your withdrawal. If
you have granted us consent to use your personal information, we will use it
only for the purposes specified in the consent declaration. Please note that
to the extent our processing is based on your consent and you deny your
consent or withdraw it, we may not be able to provide the Service relating
thereto. Besides from that, neither the initial denial nor a withdrawal will
have any negative consequences for you.
* Perform or enter into a contract or quasi contractual relationship with you:
We rely on this legal basis in particular in the following cases:
* to manage your travel bookings and orders;
* to provide you with our Services, e.g., process your on-board purchases of
goods or Services,
* to communicate with you to provide technical or administrative support, or
* to be able to provide our online Services.
* Compliance with legal obligations: We may be obliged to process personal
information to comply with our legal obligations, for example where we are
required to retain data for tax law or commercial purposes or where we must
comply with regulatory requirements regarding public health or gambling.
* Legitimate interests: We may base the processing of your personal information
on our legitimate interests where (i) neither of the afore listed legal bases
apply and (ii) where the processing of your personal information is necessary
for our legitimate interests. Such cases may include the following in
particular:
* to conduct customer surveys in order to enhance and optimize your vacation
experience;
* to protect our rights and the rights of our guests;to prevent, investigate,
and defend against fraud, unlawful or criminal activity, unauthorized
access to or use of personal information and our data system services;
* to investigate and resolve disputes and security issues;
* to provide you with personalized Services;
* to communicate with you and reply to your questions or comments submitted
to us by any means; and
* to pursue or defend against legal claims.
* Where we process your personal information based on our legitimate interests,
we will only do so where we have appropriately assessed and balanced our
interests against your right to privacy.
Additional Information on How Your Personal Information Is Transferred Globally.
In case your personal information is transferred to jurisdictions located
outside of the European Economic Area, the United Kingdom or Switzerland, for
example, to the United States or any other country where we have operations, we
will ensure that appropriate safeguards exist and are taken, such as:
* the recipient of the personal information is located within a country that
benefits from an “adequacy” decision of the European Commission;
* the recipient has signed a contract based on the standard contractual clauses
approved by the European Commission, obliging them to protect your personal
information;
* or in the absence of the above appropriate safeguards, we will ask you for
your explicit consent for the cross-border transfer of your personal
information or take any other measures that are recognized as providing a
sufficient level of protection for your personal information.
Please be aware that the United States’ laws have not yet been acknowledged as
providing for a data protection standard which is adequate to the ones within
your jurisdiction.
For more information about the safeguards relating to personal information
transfers you may contact our Data Protection Officer by sending an email to
dpo@carnival.com.
Your Rights: You are entitled to the following rights in respect of personal
information that we hold:
* RIGHT OF ACCESS. The right to obtain access to your personal information.
* RIGHT TO RECTIFICATION: The right to obtain rectification of your personal
information where that personal information is inaccurate or incomplete.
* RIGHT TO ERASURE. The right to obtain the erasure of your personal
information in certain circumstances, such as where the personal information
is no longer necessary in relation to the purposes for which it was collected
or processed.
* RIGHT TO RESTRICTION. The right to obtain the restriction of the processing
undertaken by us on your personal information in certain circumstances, such
as where the accuracy of the personal information is contested by you, for a
period enabling us to verify the accuracy of that personal information.
* RIGHT TO OBJECT. YOU HAVE THE RIGHT TO OBJECT TO ANY PROCESSING JUSTIFIED BY
LEGITIMATE INTERESTS BASED ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION
AT ANY TIME. SHOULD YOU DECIDE TO OBJECT TO THE PROCESSING OF YOUR PERSONAL
INFORMATION, WE WILL STOP PROCESSING PERSONAL INFORMATION CONCERNING YOU,
UNLESS WE CAN DEMONSTRATE COMPELLING REASONS FOR CONTINUING TO PROCESS YOUR
PERSONAL INFORMATION THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR IN
THE CASE THAT WE ESTABLISH, EXERCISE, OR DEFEND OUR LEGAL CLAIMS. YOU CAN
OBJECT TO DIRECT MARKETING ACTIVITIES AT ANY TIME FOR ANY REASON WHATSOEVER.
* RIGHT TO DATA PORTABILITY. You have the right to obtain a copy of your
personal information in a structured, commonly used and machine-readable
format and transmit such data to another provider or have such data
transmitted to another provider under certain circumstances.
* RIGHT TO WITHDRAW CONSENT. If you have given us your consent to process your
personal information but change your mind later, you have the right to
withdraw your consent at any time. The withdrawal of your consent does not
affect the lawfulness of our use of your personal information before your
withdrawal. If you want to withdraw your consent with regard to receiving
promotional communications, you can unsubscribe through the method described
in each promotional message.
In some cases, our ability to uphold these rights for you may depend upon our
obligations to process personal information for security, safety, fraud
prevention reasons, compliance with regulatory or legal requirements, or because
processing is necessary to deliver the services you have requested. Where this
is the case, we will inform you of specific details in response to your request.
For further information on how to exercise those rights, you may contact our
Data Protection Officer by sending an email to dpo@carnival.com or visiting the
GDPR Request Form Page . You also have the right to lodge a complaint with the
competent data protection supervisory authority. Information about how to
contact your local data protection supervisory authority is available at the
European Data Protection Board website .
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D. BRAZILIAN PRIVACY RIGHTS
This section applies to you if your personal information: (i) is processed in
the Brazilian territory; or (ii) has been collected in the Brazilian territory.
Also, this section applies to you if the purpose of the processing activity is
the offer or supply of goods or services within the Brazilian territory.
* Your Rights. According to the Brazilian General Data Protection Law, Law No.
13.709/18 (“LGPD”), you may be able to exercise the following rights, at any
time upon request:
* confirmation of the existence of processing;
* access to the personal information;
* correction of incomplete, inaccurate or outdated personal information;
* anonymization, blocking or elimination of unnecessary or excessive data or
of data processed in noncompliance with the provisions of the LGPD;
* portability of your personal information to other service providers or
suppliers of product, at the express request, and observing our business
and industrial secrets;
* elimination of the personal information processed with the consent, except
in the events set forth on the topic “Termination of the processing”
below;
* information of the public and private entities with which the controller
carried out the shared use of personal information;
* information on the possibility of not providing consent and on the
consequences of the denial;
* revocation of the consent.
Termination of the Processing. Your personal information shall be eliminated
after termination of the processing thereof, within the scope and technical
limits of the activities, and conservation thereof shall be authorized for the
following purposes:
* compliance with a statutory or regulatory obligation by Carnival Cruise Line;
* transfer to third parties in accordance with the data processing requirements
set forth in the LGPD; or
* exclusive use of the personal information by Carnival Cruise Line, providing
the personal information are anonymized and that the access thereto by third
parties will be prohibited by Carnival Cruise Line.
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E. CHINESE PRIVACY RIGHTS
This section applies to you if: (i) your personal information is processed
within the territory of the People’s Republic of China (excluding Hong Kong,
Macau and Taiwan, the “PRC”), or (ii) you are within the territory of China and
your personal information is processed outside of China for the purposes of
providing goods or services to you, or analyzing or evaluating your behaviors.
PRC law requires us to disclose certain information set forth below.
Processing of Sensitive Personal Information. Under the PRC law, sensitive
personal information includes information regarding such as biometrics,
religious beliefs, race, ethnicity, medical health, financial accounts, and
location tracking, as well as the personal information of minors under the age
of 14 (“Minor(s)”). For example, we may process your sensitive personal
information in an incident, for health screenings, or for security purposes. We
may process certain of your sensitive personal information only when we have
your consent or another legal basis to do so. Where your consent is the legal
basis for processing your sensitive personal information (such as related to our
MedallionClass™ Services), we will seek your prior consent separately. For more
information on our processing of your sensitive personal information, please
refer to the How We Collect and Use Your Information section of the Privacy
Notice.
Before processing a Minor’s personal information, we will seek consent from
their parent or other legal guardian.
Legal Basis for the Processing of Your Personal Information..Our processing of
your personal information as described in the Section “How We Collect and Use
Your Information” is based on the following legal grounds:
* Consent: We may need your consent in connection with our promotional
activities in particular, such as sending you promotional messages, if you
decide to participate in sweepstakes, to deploy certain cookies when you use
our online services and where you use certain Services where we collect
location information or information about your health or medical conditions.
We may need your consent in connection with our promotional activities in
particular, such as sending you promotional messages, if you decide to
participate in sweepstakes, to deploy certain cookies when you use our online
services and where you use certain Services where we collect location
information or information about your health or medical conditions.
* Enter into or perform a contract with you: We rely on this legal basis in
particular in the following cases:
* to manage your travel bookings and orders;
* to provide you with our Services, e.g., process your on-board purchases of
goods or Services
* to communicate with you to provide technical or administrative support, or
* to be able to provide our online Services.
* Carry out legal responsibilities or legal obligations: We may be obliged to
process personal information to carry out our legal responsibilities or legal
obligations, for example where we are required to retain data for tax law or
commercial purposes or where we must comply with regulatory requirements
regarding public health or gambling.
* Respond to an emergency: We may collect and process your personal information
in order to respond to a public health emergency or to protect a natural
person’s life, health and property safety in an emergency.
* Reasonably process legitimately published personal information: We may
reasonably process your personal information that has been published by you
or otherwise has been published legitimately.
Your Rights: You are entitled to the following rights in respect of your
personal information that we hold:
* RIGHT TO KNOW AND DECIDE. You have the right to know and to decide about
processing of your personal information unless the law provides otherwise.
For example, we may be obligated by law to keep certain information
confidential or may be exempted from notification under certain
circumstances. You also have the right to request us to explain our rules on
processing your personal information.
* RIGHT TO RESTRICT OR OBJECT. You have the right to restrict or object to any
processing of your personal information unless the law provides otherwise.
For example, you may not be able to restrict or object to processing that is
made on a legal basis other than your consent.
* RIGHT TO ACCESS AND REPRODUCE. You have the right to access your personal
information or to obtain a copy of your personal information unless we are
obligated by law to keep certain information confidential.
* RIGHT TO TRANSFER. You have the right to transfer your personal information
to another processor appointed by you, provided that the transfer meets the
requirements set forth by the Cyberspace Administration of China.
* RIGHT TO RECTIFY AND SUPPLEMENT. You have the right to have your personal
information rectified or supplemented where that personal information is
inaccurate or incomplete.
* RIGHT TO ERASE. You have the right to request the erasure of your personal
information. However, if we are obligated by law to retain your personal
information for a longer period of time, or it is technically unfeasible to
erase your personal information, we will retain your personal information
with necessary security protection measures and will not otherwise process
your personal information.
In some cases, our ability to uphold these rights for you may depend upon our
obligations to process personal information for security, safety, fraud
prevention reasons, compliance with regulatory or legal requirements, or because
processing is necessary to deliver the services you have requested. Where this
is the case, we will inform you of specific details in response to your request.
Please also note that after an individual passed away, their next of kin may be
able to exercise the individual rights of the deceased in accordance with law.
For further information on how to exercise those rights, you may contact our
Data Protection Officer by sending an email to dpo@carnival.com. You also have
the right to lodge a complaint with a competent personal information protection
authority.
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F. JAPAN PRIVACY RIGHTS
This section applies to you if you are a resident of Japan, in accordance with
the Act of Protection of Personal Information (the “APPI”) of Japan.
Inquiries and Complaints. We shall respond appropriately to requests permitted
under the APPI including requests for inquiries and complaints regarding the
handling of personal information. Please submit a request in the same way
prescribed in “ACCESSING, MODIFYING OR DELETING YOUR INFORMATION”.
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HOW WE PROTECT YOUR INFORMATION
We care about the security of your information and employ physical,
administrative, and technological safeguards designed to preserve the integrity
and security of all information collected through our Service. However, no
security system is impenetrable and we cannot guarantee the security of our
systems 100%.
In the event that any information under our control is compromised as a result
of a breach of security, we will take steps to investigate the situation and,
where appropriate, notify those individuals whose information may have been
compromised and take other steps in accordance with applicable laws and
regulations.
While we take steps to protect your personal information and keep it secure, you
also play a role in protecting your information. You can help to maintain the
security of your online and mobile transactions by not sharing your reservation
number, username, or password with anyone.
DATA RETENTION. We will only store your personal information for as long as
necessary to achieve the purpose of collection as set out in this Privacy Notice
in accordance with our data retention policies, unless a longer retention period
is required by applicable law. If we are required by applicable law to store
your personal information beyond this period (e.g., for tax and commercial law
reasons), we will delete the personal information after the end of this storage
period.
To determine the appropriate retention period for personal information, we
consider the amount, nature, and sensitivity of the personal information, the
potential risk of harm from unauthorized use and disclosure of your personal
information, the purposes for which we process the personal information, and the
applicable legal requirements. After the expiry of the aforementioned retention
periods, we will delete or anonymize your personal information.
If, after you sign up for our promotional emails, you unsubscribe from receiving
our promotional emails, we will delete your personal information from our
mailing lists. However, we might store your email address in a blacklist to
ensure that you will not receive any further communication.
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TSA SECURE FLIGHT NOTICE
The Transportation Security Administration (TSA) requires you to provide your
full name, date of birth and gender for the purpose of watch list screening
under the authority of 49 U.S.C. section 114, the Intelligence Reform and
Terrorism Prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560 for all
commercial air travel within, into or out of the United States which is booked
on or after August 15, 2009. You may also provide your Redress Number, if
available.
If you book commercial air travel within, into or out of the United States in
conjunction with your voyage we will request this information from you and
forward it to the TSA as required by law. Failure to provide your full name,
date of birth, and gender may result in denial of transport or denial of
authority to enter the boarding area.
TSA may share information you provide with law enforcement or intelligence
agencies or others under its published system of records notice. For more on TSA
privacy policies or to review the system of records notice and the privacy
impact assessment, please see the TSA Website .
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LINKS TO THIRD-PARTY SERVICES
The Services may contain links to and from third party websites of our business
partners, advertisers, and social media sites and our users may post links to
third party websites. If you follow a link to any of these websites, please note
that these websites have their own privacy policies and that we do not accept
any responsibility or liability for their policies. We strongly recommend that
you read their privacy policies and terms and conditions of use to understand
how they collect, use, and share information. We are not responsible for the
privacy practices or the content on the websites of third party sites.
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CHANGES TO OUR PRIVACY NOTICE
We may modify or update this Privacy Notice from time to time to reflect the
changes in our business and practices, and you should review this page
periodically. We will update the “Last Updated” date at the top of this page
when we post changes to this Notice. If you object to any changes, you may close
your account. Continuing to use our Services after we publish changes to this
Privacy Notice means that you are consenting to the changes.
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COMMENTS? QUESTIONS? CONTACT US
If you have any questions about this Privacy Notice or the website, please
Contact Customer Service Calling 1-855-845-2599.
Data Protection Officer: dpo@carnival.com
450 Third Ave. W., Seattle WA 98119-4002, ATTN DPO
ABOUT OUR ADS
Effective Date: February 1, 2023
WE USE TRACKING TECHNOLOGIES
When you visit our Sites and access or use our Services, read our emails, or
otherwise engage with us through a computer or mobile device, we and our
third-party partners, automatically collect information about how you access and
use the Services and information about the device you use to access the
Services.
This information allows us to improve your customer experience. For example, we
and our third-party partners use tracking technologies:
* To recognize new or current guests and Site visitors.
* To store your password if you are registered on our Sites.
* To improve our Services.
* To serve you with interest-based or targeted advertising (see below for more
on interest-based advertising).
* To observe your behaviors and browsing activities over time across multiple
websites or other platforms.
* To better understand the interests of our customers and Site visitors.
THIRD PARTY DATA COLLECTION AND INTEREST-BASED ADVERTISING
We participate in interest-based advertising and use third party advertising
companies to serve you targeted advertisements based on your browsing history.
We permit third party online advertising networks, social media companies and
other third-party services, to collect information about your use of our Sites,
including our mobile apps, over time so that they may play or display ads on our
Service, on other websites, apps or services you may use, and on other devices
and advertising channels you may use. Typically, though not always, the
information used for interest-based advertising is collected through tracking
technologies, such as cookies, Flash objects, web beacons, embedded scripts,
mobile SDKs, location-identifying technologies, and similar technology
(collectively, “tracking technologies”), which recognize the device you are
using and collect information, including click stream information, browser type,
time and date you visited the site, device ID or AdID, precise geolocation and
other information.
We, or our third-party partners, may link your various devices so that content
you see on one device can result in relevant advertising on another device. For
example, we may share a common account identifier (such as a hashed email
address or user ID) or work with third party partners who use tracking
technologies or statistical modeling tools to determine if two or more devices
are linked to a single user or household. Our partners may use this information,
and may combine this information with information they collect directly or
receive from other partners, both online and offline, so that they may recognize
you across different channels and platforms, including computers, mobile devices
and smart TVs. We and our third-party partners use this information to make the
advertisements and personalized content you see online more relevant to your
interests, as well as to provide advertising-related services such as reporting,
attribution, analytics and market research.
SOCIAL MEDIA WIDGETS AND ADVERTISING
Our Services may include social media features, such as the Facebook Like
button, LinkedIn, Snapchat, Instagram, Twitter or other widgets. These social
media companies may recognize you and collect information about your visit to
our Service, and they may set a cookie or employ other tracking technologies.
Your interactions with those features are governed by the privacy policies of
those companies.
We display targeted advertising to you through social media platforms, such as
Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These
companies have interest-based advertising programs that allow us to direct
advertisements to users who have shown interest in our Service while those users
are on the social media platform, or to groups of other users who share similar
traits, such as likely commercial interests and demographics. We may share a
unique identifier, such as a user ID or hashed email address, with these
platform providers or they may collect information from our Site visitors
through a first-party pixel, to direct targeted advertising to you or to a
custom audience on the social media platform. These advertisements are governed
by the privacy policies of those social media companies that provide them. If
you do not want to receive targeted ads on your social networks, you may be able
to adjust your advertising preferences through your settings on those networks.
You may learn more about advertising preferences by clicking on the links
provided below. Please note that these links are provided for your convenience
only and we do not control the content or features that may be available on
these third-party services.
* Facebook. To learn more about your advertising preferences on Facebook
Companies, click here.
* LinkedIn. To learn more about advertising preferences on LinkedIn, click
here.
* Pinterest. To learn more about personalization and data, click here.
* Snapchat. To learn more about advertising and interest preferences, click
here.
* Twitter. To learn more about privacy controls for personalized ads on
Twitter, click here.
YOUR AD CHOICES
Controlling cookies, tracking technologies and Flash cookies. Most browsers
allow you to adjust your browser settings to: (i) notify you when you receive a
cookie, which lets you choose whether or not to accept it; (ii) disable existing
cookies; or (iii) set your browser to automatically reject cookies. You may set
your e-mail options to prevent the automatic downloading of images that may
contain technologies that would allow us to know whether you viewed or engaged
with our emails.
Some websites have “do not track” features that allow you to tell a website not
to track you. These features are not all uniform. We do not currently respond to
those signals. Blocking or deleting cookies may negatively impact your
experience using the Service, as some features and services on our Service may
not work properly. Depending on your mobile device and operating system, you may
not be able to delete or block all tracking technologies. For example,
browser-based cookie controls may not affect online advertising that is not
cookie-based.
Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash
objects and HTML5. You can learn more about Flash objects — including how to
manage privacy and storage settings for Flash cookies — on Adobe's Website. If
you choose to delete Flash objects from our sites, then you may not be able to
access and use all or part of the sites or benefit from the information and
services offered.
Interest-based advertising. To learn about interest-based advertising and how
you may be able to opt out of some interest-based advertising, you may wish to
visit the Network Advertising Initiative’s online resources or the DAA’s
resources.
* Residents of Canada may visit the Your Ad Choices Website
* Residents of the United Kingdom may visit the Your Online Choices Website
* Residents of the European Union may visit the Your Online Choices Website
Please note that opting out of receiving interest-based advertising through the
NAI’s and DAA’s online resources will only opt-out a user from receiving
interest-based ads on that specific browser or device, but the user may still
receive interest-based ads on his or her other devices. You must perform the
opt-out on each browser or device you use. We may work with some tracking
technology partners that do not participate in the DAA or NAI self-regulatory
programs and these opt-outs will not have any effect on those partner
activities.
Note that some of these opt-outs may not be effective unless your browser is set
to accept cookies. If you delete cookies, change your browser settings, switch
browsers or computers, or use another operating system, you may need to opt-out
again.
Mobile advertising. You may also be able to limit interest-based advertising
through the settings on your mobile device by selecting “limit ad tracking”
(iOS) or “opt out of interest-based ads” (Android). The Digital Advertising
Alliance also offers a tool for opting out of the collection of cross-app data
on a mobile device for interest-based advertising. To exercise choices for the
companies participating in this tool, download the AppChoices app. You may be
able to limit the use of location data for advertising purposes by adjusting
your location services settings on your mobile device.
THIRD PARTY PARTNERS
The following is a sample of the third-party service partners we work with to
provide cross-device linking and/or interest-based advertising services. We will
strive to update this list if or when we work with new partners that offer you
choices about the collection of your information apart from the DAA and NAI
opt-out programs linked above. As partners change and new technologies become
available, this list is likely to change over time and may not always reflect
our current partners.
* Google Analytics and Advertising. We use Google Analytics to recognize you
and link the devices you use when you visit our site or Service on your
browser or mobile device, log in to your account on our Service, or otherwise
engage with us. We share a unique identifier, like a user ID or hashed email
address, with Google to facilitate the service. Google Analytics allows us to
better understand how our users interact with our Service and to tailor our
advertisements and content to you. For information on how Google Analytics
collects and processes data, as well as how you can control information sent
to Google, review Google's site “How Google uses data when you use our
partners’ sites or apps” policy. You can learn about Google Analytics’
currently available opt-outs, including the Google Analytics Browser Ad-On,
by visiting Google Website.
* We may also utilize certain forms of display advertising and other advanced
features through Google Analytics, such as Remarketing with Google Analytics,
Google Display Network Impression Reporting, the DoubleClick Campaign Manager
Integration, and Google Analytics Demographics and Interest Reporting. These
features enable us to use first-party cookies (such as the Google Analytics
cookie) and third-party cookies (such as the DoubleClick advertising cookie)
or other third-party cookies together to inform, optimize, and display ads
based on your past visits to the Service. You may control your advertising
preferences or opt out of certain Google advertising products by visiting the
Google Ads Preferences Manager or by visiting NAI’s online resources.
* We may use data matching services such as LiveRamp to help us measure
advertising effectiveness and analytics and to create data for personalized
advertising purposes. You can find out how to opt out of LiveRamp’s services
by visiting LiveRamp’s Website.
* We may participate in the Adobe Experience Cloud and Adobe Experience Cloud
Device Co-Op to better understand how you use our website and apps across the
various devices you use, and to deliver tailored promotions. You can learn
more about Adobe services and the Adobe Experience Cloud and how you can opt
out of Adobe advertising solutions by visiting Adobe’s Website.
* AddThis (Part of Oracle Marketing & Data Cloud).
* Bing Ads.
* Drawbridge.
* Flashtalking.
* OpenX.
* Rubicon Project.
* The Trade Desk.
This is not a complete list of all of the advertising partners we may work with.
Please visit the DAA’s resources to learn more about online advertising and to
exercise your opt-out choices across all participating third-party ad networks.
TICKET CONTRACT
IMPORTANT NOTICE TO GUESTS
THIS DOCUMENT IS A LEGALLY BINDING CONTRACT ISSUED BY CARNIVAL CRUISE LINE TO,
AND ACCEPTED BY, GUEST SUBJECT TO THE IMPORTANT TERMS AND CONDITIONS APPEARING
BELOW.
THE ATTENTION OF GUEST IS ESPECIALLY DIRECTED TO SECTIONS 1, 4, AND 12 THROUGH
15, WHICH CONTAIN IMPORTANT LIMITATIONS ON THE RIGHTS OF GUESTS TO ASSERT CLAIMS
AGAINST CARNIVAL CRUISE LINE, THE VESSEL, THEIR AGENTS AND EMPLOYEES, AND
OTHERS, INCLUDING FORUM SELECTION, CHOICE OF LAW, TIME LIMITATIONS FOR FILING
SUIT, ARBITRATION, WAIVER OF JURY TRIAL FOR CERTAIN CLAIMS, AND CLASS ACTION
WAIVER.
THE ATTENTION OF GUEST IS ALSO ESPECIALLY DIRECTED TO SECTIONS 5 AND 6, WHICH
CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS
RELATED TO PUBLIC HEALTH SUCH AS COVID-19.
IMPORTANT TERMS AND CONDITIONS OF CONTRACT – READ CAREFULLY!
In consideration of the receipt of the full cruise fare and/or boarding and
lodging on the vessel to which this Ticket Contract applies (the “Vessel”),
Carnival Cruise Line (“Carnival”) and Guest agree that the booking of the cruise
and the cruise are subject to the following terms and conditions:
1. DEFINITIONS AND SCOPE OF CONTRACT
(a) Whenever the word “Carnival” is used in this Contract it shall mean and
include the Vessel, and all its owners, operators, employees, agents,
charterers, and water shuttles. The term “Guest” shall include the plural where
appropriate, and means all persons or entities booking or purchasing passage
and/or traveling under this Contract, including heirs, representatives, and any
accompanying minors. The masculine includes the feminine. “Guest” shall have the
same meaning as “Passenger” in this Contract.
(b) “Cruise Fare” or “Fare” means the amount paid for the cruise which includes
full board, ordinary ship’s food during the voyage, but not Service Gratuities
or Service Charges, spirits, wine, beer, soft drinks or mineral waters, shore
excursions, salon and spa services, room service or dining in specialty
restaurants, or any other incidental charge or expense. The cruise fare shall be
deemed to be earned when paid and not refundable except as stated on Carnival’s
website applicable to the voyage and as provided in Section 7 herein. For your
convenience, a Service Gratuity will be automatically added to the onboard
account for each guest, except for children under the age of 2, to recognize the
efforts of a wide variety of crewmembers in various departments who contribute
to the experiences of all our guests. Service Gratuities, which are subject to
adjustment at your discretion, are pooled and distributed in the form of added
wages, bonuses and/or crew benefits. A Service Charge will be automatically
added to optional purchases for beverages, specialty dining and other voluntary
purchases during the cruise. This Service Charge is not included in the
automatic charges for Service Gratuities. For further details, please review our
Service Gratuities FAQ(opens a new window).
(c) Cruise Fare does not include Cruise Taxes, Fees, and Port Expenses. “Cruise
Taxes, Fees, and Port Expenses” may include any and all fees, charges, tolls and
taxes imposed on Carnival, by governmental or quasi-governmental authorities, as
well as third party fees and charges arising from a vessel’s presence in a
harbor or port. Cruise Taxes, Fees and Port Expenses may include U.S. Customs
fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection
fees, pilotage, immigration and naturalization fees, and Internal Revenue
Service fees, environmental fees, as well as fees associated with navigation,
berthing, stevedoring, baggage handling/storage, and security services. Cruise
Taxes, Fees, and Port Expenses may be assessed per passenger, per berth, per ton
or per vessel. Assessments calculated on a per ton or per vessel basis will be
spread over the number of passengers on the Vessel. Subject to applicable laws,
Cruise Taxes, Fees and Port Expenses are subject to change and Carnival reserves
the right to collect any increases in effect at the time of sailing even if the
fare has already been paid in full.
(d) Cruise Fare does not include fuel supplement charges, security surcharges,
or similar incidental surcharges (“surcharges”); subject to applicable laws,
Carnival reserves the right to impose or pass any of these surcharges and no
right of cancellation shall be implied. “Fuel supplement” shall mean any
additional charge to defray a portion of Carnival’s fuel costs. The amount of
fuel supplements and government fees and taxes collected are subject to change.
Carnival reserves the right to charge a fuel supplement of up to $9.00 USD, or
its equivalent in foreign currency, per person per day, without prior notice, in
the event that the price of light sweet crude oil according to the NYMEX (New
York Mercantile Exchange Index) is greater than $70.00 USD per barrel of oil.
Carnival may collect any fuel supplement in effect at the time of sailing, even
if the cruise fare has been paid in full.
(e) This ticket is valid only for the person(s) named hereon as Guests and
cannot be transferred or modified without Carnival’s written consent. The
acceptance or use of this ticket by the person(s) named hereon as Guests shall
be deemed acceptance and agreement by each of them to all of the terms and
conditions of this cruise Contract.
(f) All rights, exemptions from liability, defenses and immunities of Carnival
under this contract shall also inure to the benefit of Carnival’s facilities,
whether at sea or ashore, servants, agents, managers, affiliated or related
companies, suppliers, shipbuilders and manufacturers of component parts and
independent contractors, including, but not limited to, shore excursion or tour
operators, ship’s physician, ship’s nurse, retail shop personnel, health and
beauty staff, fitness staff, video diary staff, and other concessionaires, who
shall have no liability to the Guest, either in contract or in tort, which is
greater than or different from that of Carnival.
(g) Except as otherwise expressly provided herein, this contract constitutes the
entire agreement between Carnival and Guest and supersedes all other agreements,
oral or written. Any alteration to any term of this contract must be in writing
and authorized by Carnival. In the event of a direct conflict between a
provision of this contract and a provision of the Cruise Industry Passenger Bill
of Rights (“PBOR”) in effect at the time of booking PBOR controls. In addition,
in the event of a conflict between Carnival’s COVID-19 Guest Protocols as
described in Sections 5 and 6 below and as described on Carnival’s website(opens
a new window), the description of such policies on the website controls. Guests
purchasing, spa services or shore excursions through Carnival are subject to the
additional terms and conditions which are incorporated by reference. VIFP
Members agree to the additional terms and conditions of VIFP membership which
are incorporated by reference. Except as provided in Section 14 below, should
any provision of this contract be contrary to or invalid by virtue of the law of
the jurisdiction in which this contract is sought to be enforced or be so held
by a court of competent jurisdiction, such provision(s) shall be deemed to be
severed from the Contract and of no effect and all remaining provisions herein
shall be in full force and effect and constitute the Contract of Carriage.
(h) Onboard charges and additional expenses charged to Guest’s Sail and Sign®
account will be made in the functional currency of the Vessel, which may differ
from the type of currency used to secure the booking.
2. TRAVEL DOCUMENTATION AND GUEST OBLIGATIONS
(a) Proper travel documentation and eligibility to travel is required at the
embarkation and throughout the cruise. In addition to immigration and customs
requirements, the U.S. government and others place restrictions on the carriage
of Guests whose names appear on government watch lists or who are deemed legally
ineligible to travel. It is the Guest’s sole responsibility to ensure his/her
legal eligibility to travel and to bring and have available at all times all
required travel documents. Guests are advised to check with their travel agent
and with the appropriate government authority to determine the necessary
documents and travel eligibility requirements for their particular cruise.
Carnival may cancel the booking of any Guest who is or becomes ineligible to
travel for any reason, who is traveling without proper documentation, or who
fails to abide by Carnival’s COVID-19 Guest Protocols (as described in Sections
5 and 6 below or on Carnival’s website(opens a new window)). Any such Guest, or
any Guest who fails to follow Carnival COVID-19 Guest Protocols or to board the
ship at embarkation, shall be ineligible to board the ship thereafter without
Carnival’s consent, and shall not attempt to do so at the same or another port.
Under these circumstances the Guest shall not be entitled to a refund or
compensation of any kind. Guest is responsible for all related costs and fines,
including without limitation travel expenses and for proper travel documentation
for any port, or for departure from or arrival to their final destination. Under
no circumstances shall Carnival be liable for any costs, damages or expenses
whatsoever incurred by any Guest as a result of such failure, cancellation or
denial of boarding.
(b) Guest acknowledges receipt of Carnival’s applicable website and travel
information and agrees to abide by the terms and conditions of not just this
Contract, but also the information contained on Carnival’s website, including
but not limited to the information contained in the “Frequently Asked Questions”
and “Embarkation Information” sections, and on Carnival’s COVID-19 Guest
Protocols webpage(opens a new window).
(c) Guest acknowledges that, for a voyage commencing in a United States port for
a round-trip voyage via one or more United States ports, Guest must complete the
voyage and disembark at the embarkation port. Failure to do so may result in a
fine or penalty being imposed by the United States Customs Service or other
governmental agency. In consideration for the fare paid, Guest agrees to pay any
such fine or penalty imposed because of Guest’s failure to complete the voyage.
(d) Carnival shall refuse boarding to any Guest under the age of twenty-one (21)
unless: (1) the Guest is traveling in the same stateroom with an individual
twenty-five years or older; (2) traveling in the same stateroom with their
spouse; or (3) traveling with a parent or guardian in an accompanying stateroom;
or (4) is a qualified member of the U.S. military. Adult Guests agree to be
responsible at all times for the safety and behavior of their minor Guests who
are traveling with them and Guests agree to properly supervise and monitor all
minors traveling with them and to prevent such minors from engaging in hazardous
horseplay or any other dangerous behavior. Proof of age and/or proof of marriage
are required. Carnival shall not be liable to make any refunds or for any
damages with respect to any Guest’s failure to provide proper proof of age or
marriage or otherwise comply with this provision.
(e) Guests must attend the mandatory safety briefing at the commencement of the
cruise and any subsequent briefing ordered by the ship’s officer during the
cruise. Guests shall comply with all onboard health, environmental and safety
policies and procedures (including but not limited to those specified in
Sections 5 and 6 below and on Carnival’s website(opens a new window)), and shall
familiarize themselves with the nature and character of the ship, as well as,
all emergency exits, to assist with safe evacuation in the event of an
emergency.
(f) Guests must comply with all pre-embarkation, onboard and shore excursion
rules and policies including, but not limited to, all environmental and public
health policies and procedures, and shall familiarize themselves with the nature
and character of the ship, as well as Carnival’s current COVID-19 Guest
Protocols, onboard waste /recycling receptacle stations, and Guest agrees to
comply with all such policies and procedures, as well as environmental laws and
regulations.
(g) Carnival may deny boarding to any persons convicted of certain felonies,
which include but are not limited to aggravated assault (including domestic
violence), murder, robbery, sexual assault, and other felony sexual offenses.
Carnival reserves the right to access public records containing information
about any felonious convictions as part of its guest screening, and to cancel a
booking and/or deny embarkation at any time to any individual who has been
convicted of any of the enumerated crimes. Guest hereby consents to Carnival’s
accessing public records concerning Guest regarding felonious conviction/s as
part of its screening policy. In the event of such cancellation or denial: 1)
the affected individual’s sole recourse shall be a refund of the amount paid to
Carnival for that individual’s own booking, without entitlement to any further
damages, loss, expenses, credit, or compensation whatsoever, and 2) the booking,
reservation and ticket contract of any person travelling with any Guest denied
boarding due to this screening policy (including, but not limited to, the
booking, reservation or ticket contract of those in the same travel party as
Guest, whether or not such person was to stay in the same cabin or another cabin
with the individual denied boarding) shall be unaffected and cancellation by any
of these other Guests will be subject to the standard cancellation penalties in
Section 7 below.
3. YOUR TRAVEL AGENT; CONTACT INFORMATION AND RELEASE
(a) Any travel agent or sales agent utilized by the Guest in connection with the
booking of the cruise, or this contract is solely the agent of the Guest and not
Carnival. Carnival is not responsible for the financial condition or integrity
of any travel agent utilized by Guest. In the event that an agent shall fail to
remit to Carnival any monies paid to the agent by Guest, Guest shall be and
remain liable for the fare due to Carnival, regardless of whether liability is
asserted before or after embarkation. Issuance and validity of ticket contract
is conditional upon final payment being received by Carnival prior to sailing.
Any refund made by Carnival to an agent on behalf of Guest shall be deemed
payment to Guest, regardless of whether the monies are delivered by the agent to
Guest. Receipt of this ticket contract, any other documentation or notification
pertaining to the cruise by Guest’s travel agent shall constitute receipt by
Guest.
(b) Guest agrees that any email address, telephone number, or mailing address
provided to Carnival during the booking or per-cruise process by or on behalf of
such Guest (“Provided Contact Information”) may be used by Carnival as the email
address, telephone number, or mailing address for such Guest, whether or not the
Provided Contact Information in fact includes Guest’s individual email address,
telephone number, or mailing address. Guest consents to and agrees that Carnival
may use the Provided Contact Information to give any notice or information
relating to Guest’s reservation, booking, or ticket contract and that Carnival’s
sending of any notice or information by use of the Provided Contact Information
shall constitute notice to Guest. Guest further consents to and agrees that
Carnival may communicate with any person contacting Carnival from any Provided
Contact Information concerning Guest’s reservation, booking, or ticket contract.
GUEST HEREBY RELEASES AND FOREVER DISCHARGES CARNIVAL, AND CARNIVAL’S EMPLOYEES,
OFFICERS, DIRECTORS, AGENTS AND CONTRACTORS, FROM ANY AND ALL CLAIMS, DEMANDS,
DAMAGES, ACTIONS, CAUSES OF ACTIONS OR SUITS ARISING OUT OF, OR RELATED TO: 1)
CARNIVAL’S USE OF THE PROVIDED CONTACT INFORMATION TO PROVIDE NOTICES OR
INFORMATION TO GUEST, OR; 2) CARNIVAL’S COMMUNICATING WITH ANY PERSON CONTACTING
CARNIVAL FROM THE PROVIDED CONTACT INFORMATION CONCERNING GUEST’S RESERVATION,
BOOKING, OR TICKET CONTRACT.
4. BAGGAGE, PERSONAL PROPERTY, PROHIBITED ITEMS, AND LIMITATION OF LIABILITY
(a) Each fully paid adult Guest will be allowed a reasonable amount of luggage
on board containing their personal belongings. Luggage means only trunks,
valises, satchels, bags, hangers and bundles with their contents consisting of
only such wearing apparel, toilet articles and similar personal effects as are
necessary and appropriate for the purpose of the journey. Carnival reserves the
right to inspect all luggage for the safety and security of the Vessel and deny
any such luggage it deems unreasonable or unsafe.
(b) No tools of trade, household goods, presents and/or property of others,
jewelry, money, cameras, documents, valuables of any description including but
not limited to such articles as are described in Title 46 of the United States
Code section 30503 shall be carried except under and subject to the terms of a
special written contract or Bill of Lading entered into with Carnival prior to
embarkation upon application of the Guest. The Guest warrants that no such
articles are contained in any receptacle or container presented by him as
baggage hereunder, and if any such articles are shipped in the Guest’s baggage
in breach of this warranty, no liability for negligence, gross or ordinary,
shall attach to Carnival for any loss or damage thereto.
(c) Carnival shall not be liable for: (1) Guest’s failure to comply with the
requirements set forth in Clauses 4(a) and 4(b); (2) any loss or damage before
baggage comes into Carnival’s actual custody on board or after baggage leaves
Carnival’s actual custody on board, including, but not limited to, loss or
damage by airlines or other transportation services; (3) any loss or damage of
baggage while not in the actual possession, custody and control of Carnival; (4)
damage due to wear, tear or normal usage; (5) any loss or damage of perishable
items, medicine, liquor, cash, securities or other financial instruments, or (6)
any loss or damage while in the custody and control of stevedores.
(d) It is stipulated and agreed that the aggregate value of Guest’s property,
does not exceed $50 USD per Guest or bag with a maximum value of $100 USD per
stateroom regardless of the number of occupants or bags and any liability of
Carnival for any cause whatsoever with respect to said property shall not exceed
such sum, unless the Guest shall in writing, delivered to Carnival, prior to
embarkation, declare the true value thereof and pay to Carnival prior to
embarkation a sum equal to 5% of the excess of such value. If Carnival shall be
held liable for the loss of or damage to Guest’s baggage or property it is
agreed that such liability shall not exceed the lesser of: (1) the actual cash
value, or (2) value declared in the manner above provided (up to U.S. $100 USD
if no such declaration has been made). Declared value amounts to be
proportionately reduced in any case where less than all of Guest’s baggage or
property is lost, delayed or rendered unusable due to damage. In no event shall
Carnival be liable to pay any compensation if the nature or value of the
property has been misrepresented.
(e) No Guest is permitted to bring on board the Vessel live animals (other than
qualified service dogs, with not less than 14 days advance notice given to
Carnival). Guest will be solely responsible for any and all damage and/or loss
caused by service dogs.
(f) Weapons, knives, firearms, contraband, ammunition, explosives, incendiary
devices, or other dangerous items are strictly prohibited aboard the Vessel.
Carnival reserves the right to confiscate, destroy and/or turn over to
authorities these or any other items it deems in its sole discretion to be
detrimental to the safety or comfort of any person or which are otherwise
improperly in the possession of any Guest. Each Guest warrants that no such
articles are contained in any receptacle or container carried or presented as
baggage. Alcoholic beverages are prohibited except as provided for in Section 9.
(g) Marijuana and all illegal controlled substances are strictly prohibited and
may not be brought on board any Carnival vessel. All Guests agree Carnival has,
at all times with or without notice, the right to search Guest’s cabin and
baggage and/or personal effects for any of these prohibited items, at any
location, to ensure compliance with these restrictions. Any Guest who refuses
any such search or screening, or any Guest traveling with such items and/or
attempting to board the Vessel with any such items, may be denied boarding or
disembarked and no refund of the cruise fare will be issued. The Guest will be
solely responsible for any and all damage and/or loss caused by his violation of
this policy.
5. PUBLIC HEALTH AND COVID-19 PRACTICES AND PROCEDURES; UNDERSTANDING AND
ACCEPTANCE OF RISKS
(a) GUESTS ARE ENCOURAGED TO DISCUSS THE ADVISABILITY OF TRAVEL WITH THEIR
PHYSICIAN AND TO REVIEW THE U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION
(“CDC”) WEBSITE FOR UPDATED INFORMATION. THE CDC HAS IDENTIFIED INDIVIDUALS WITH
UNDERLYING MEDICAL CONDITIONS, REGARDLESS OF AGE, WHO ARE, OR MAY BE AT
INCREASED RISK OF SEVERE ILLNESS FROM THE VIRUS THAT CAUSES COVID-19. AMONG
ADULTS, THE RISK FOR SEVERE ILLNESS FROM COVID-19 INCREASES WITH ADVANCING AGE.
GUEST ACKNOWLEDGES, UNDERSTANDS AND ACCEPTS THAT WHILE ABOARD THE VESSEL, IN
TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE
TRAVELING TO OR FROM THE VESSEL, THE GUEST OR OTHER GUESTS MAY BE EXPOSED TO
COMMUNICABLE ILLNESSES, INCLUDING BUT NOT LIMITED TO COVID-19, INFLUENZA, COLDS
AND NOROVIRUS. GUEST FURTHER UNDERSTANDS AND ACCEPTS THAT DUE TO THE NATURE OF
SPREAD OF COVID-19, THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES AND
OTHERS IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON
FACILITIES, ARE BEYOND CARNIVAL’S CONTROL, AND CANNOT BE ELIMINATED UNDER ANY
CIRCUMSTANCES. GUEST KNOWINGLY AND VOLUNTARILY ACCEPTS THESE RISKS AS PART OF
THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING
FROM SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY
NATURE WHATSOEVER.
(b) Carnival has adopted specific COVID-19 Guest Protocols with input from
medical, science and public health experts and guidance from international,
national, and regional health authorities, including the U. S. Centers for
Disease Control and Prevention and local health agencies when the Vessel is
within that agency’s jurisdiction. Guest acknowledges that these directives may
change from time to time and that Carnival’s COVID-19 Guest Protocols may
therefore change. GUEST EXPRESSLY AGREES TO COMPLY NOT ONLY WITH THE COVID-19
GUEST PROTOCOLS AS THEY ARE DESCRIBED HEREIN, BUT ALSO AS THEY ARE SET FORTH ON
CARNIVAL’S COVID-19 GUEST PROTOCOLS WEBPAGE,(opens a new window) AT ALL TIMES
INCLUDING PRE-EMBARKATION, WHILE ON BOARD, DURING PORT CALLS AND SHORE
EXCURSIONS AND/OR FINAL DISEMBARKATION. In case of any conflict between the
COVID-19 Guest Protocols described herein or on Carnival’s website, the website
controls and Guest’s agreement to abide by said website constitutes an integral
part of this Ticket Contract.
(c) Guest acknowledges that Carnival’s COVID-19 Guest Protocols may include (but
are not be limited to): (1) completion of an accurate, truthful and complete
health questionnaire in a form and containing any health or travel-related
questions as determined by Carnival in its sole discretion based on advice from
cognizant government or health authorities or medical experts for each Guest
prior to boarding; (2) pre-embarkation and/or periodic testing and temperature
checks of each Guest followed by a period of isolation until test results are
available; (3) modified capacity rules for activities (including but not limited
to restaurants, gyms, and entertainment events on board and for shore
excursions) which may limit or eliminate the ability of Guest to participate in
particular activities; (4) mandatory use by each Guest (except for children
under the age of 2 years) of face masks in most locations outside of the Guest’s
stateroom while on board, during embarkation, disembarkation and shore
excursions; (5) mandatory physical distancing of Guests outside of their cruise
companions (family and/or immediate travel group) at any/all times while on
board and during embarkation, disembarkation, and shore excursions; (6)
additional restrictions during shore excursions depending on local conditions,
including but not limited to denial of disembarkation at destinations unless
participating in only Carnival-approved shore excursions and denial of
reboarding the vessel for any noncompliance by Guest or members of Guest’s
travelling party with COVID-19 Guest Protocols; (7) mandatory hand-sanitizing by
Guests upon entry or exit of any public areas; (8) confinement of Guests to
staterooms, quarantine or emergency disembarkation of Guest if, in Carnival’s
sole discretion, such steps are necessary to prevent or slow the spread of
COVID-19; (9) the required completion by Guest in a timely manner of any written
authorizations or consent forms required for Carnival to carry out its COVID-19
Guest Protocols (including but not limited to medical information, medical
privacy, or personal data privacy consent forms), (10) vaccination of guests
with documentary proof satisfactory to Carnival, according to the criteria set
forth in the COVID-19 Guest Protocols in effect at the time of sailing; and;
(11) other policies and procedures deemed by Carnival in its sole discretion to
be necessary to reduce the risk of spread of COVID-19.
(d) Notwithstanding any other provision contained herein or in Carnival’s Refund
Policy, any noncompliance by Guest or members of Guest’s travelling party with
Carnival’s COVID-19 Guest Protocols(opens a new window) or this Ticket Contract
shall be grounds for refusal to board, refusal to re-board after going ashore,
quarantine on board the Vessel, disembarkation, reporting to governmental or
health authorities, or other steps deemed necessary in Carnival’s sole
discretion under the circumstances to protect the health and well-being of
others. Under these circumstances, Guest shall not be entitled to a refund or
compensation of any kind. Guest will be responsible for all related costs and
fines, including without limitation travel expenses and for proper travel
documentation for any port, or for departure from or arrival to the port of
embarkation. Under no circumstances shall Carnival be liable for any damages or
expenses whatsoever incurred by any Guest as a result of such denial of
boarding, refusal to re-board, quarantine, disembarkation, or other steps taken
by Carnival.
(e) Guest agrees that if at any time within 5 days prior to embarkation, Guest
tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had
close contact with a person confirmed or suspected as having COVID-19, or
Carnival otherwise determines in its sole discretion that Guest is unfit to
board because of any communicable illness, Carnival may deny boarding to such
Guest. Under these circumstances, unless Carnival determines that Guest has
failed to comply with Carnival’s COVID-19 Guest Protocols or this Ticket
Contract, any Guest denied boarding will be entitled to a future cruise credit
equal in value to the amount Guest paid to Carnival, subject to Guest providing
verification satisfactory to Carnival of results of tests administered by
providers other than those retained by Carnival. If Guest seeks to cancel their
cruise booking for COVID-19 related issues, please refer to Carnival’s COVID-19
Refund Policy(opens a new window). Under no circumstances shall Carnival have
any other liability for any compensation or other damages whatsoever, including
but not limited to compensation for lodging or travel.
(f) Guest further understands and agrees that if, after boarding, and even if
Guest has fully complied with all COVID-19 Guest Protocols, such Guest tests
positive for COVID-19 or exhibits signs or symptoms of COVID-19, Carnival may
disembark, refuse re-boarding after a shore excursion, or quarantine Guest as
well as members of Guest’s travelling party, or take other steps which Carnival
determines, in its sole discretion, are necessary under the circumstances to
protect the health and well-being of others. Under these circumstances, any such
Guest who is disembarked, refused re-boarding, or quarantined shall be entitled
to a prorated future cruise credit for the unused portion of the Cruise Fare.
Each such Guest is responsible for all related costs and fines, including
without limitation travel expense. Under no circumstances shall Carnival be
liable to any such Guest for any costs, damages or expenses whatsoever incurred
by any Guest.
6. NATURE OF CRUISE; FITNESS TO TRAVEL; SPECIAL NEEDS; PREGNANCY AND INFANTS;
DISEMBARKATION
(a) The Guest admits a full understanding of the character of the voyage and the
Vessel and assumes all risks incident to travel and transportation and handling
of Guests and cargo. While at sea or in port the availability of medical care
may be limited or delayed. Guest acknowledges that all or part of their voyage
may be in areas where medical care and evacuation may not be available. Guest
agrees to indemnify and reimburse Carnival in the event Carnival elects to
advance the cost of emergency medical care, including medical care provided
ashore as well as transportation and/or lodging in connection therewith. Guest
acknowledges that their own health insurance will not cover or be applicable to
any medical services received on board and that such charges may not be eligible
for reimbursement from Guest’s own insurance. Guest acknowledges and agrees that
they are solely responsible for all charges related to medical services received
onboard and/or at a port of call. Carnival strongly encourages all guests to
obtain travel insurance prior to the cruise that can help offset such medical
expenses. Guest further acknowledges and agrees that all charges for delivered
onboard medical services will be automatically applied to the Guest’s shipboard
Sail and Sign® account. Guests who embark in violation of the Ticket Contract
terms assume all associated risks and agree to indemnify and reimburse Carnival
for all resulting losses, costs and expenses, including without limitation those
related to the Vessel’s deviation from its scheduled route, and other expenses
attributable to disembarkation of such Guests. Guests are further advised to
refer to Sections 5 and 11 which specify their responsibilities and obligations
in these situations.
(b) Carnival’s vessels visit numerous ports in a number of countries. Guests
assume responsibility for their own safety and Carnival cannot guarantee Guest’s
safety at any time. The United States Department of State, Centers for Disease
Control and Prevention and other governmental and tourist organizations
regularly issue advisories and warnings to travelers and Carnival strongly
recommends Guests obtain and consider such information when making travel
decisions. Carnival assumes no responsibility for gathering said information.
(c) In addition to the specific representations required of Guest regarding
COVID-19, Guest warrants that Guest and Guest’s travelling party are physically
and emotionally fit to travel at the time of embarkation, and further warrants
that such Guests have no medical or emotional condition that would endanger any
Guest or crewmembers or result in a deviation of the voyage. Any Guest with
special medical, physical, or other needs requiring medical attention or special
accommodation during the voyage is requested to notify Carnival in writing at
the time of booking of such special need. Upon booking the cruise, Guests who
have special needs are requested to contact Carnival’s Guest Access Desk
(305-599-2600 ext. 70025) to discuss the details of their special needs.
Carnival recommends that any Guest who is not self-sufficient travel with a
companion who shall take responsibility for any assistance needed during the
voyage. Carnival does not provide one-on-one personal care assistance, and all
Guests must be able to provide such care for themselves (e.g., performing
personal tasks such as eating, dressing, toileting, bathing, and getting around
the ship). Once on board, our crew will not provide any assistance with such
personal tasks. Guests are encouraged to contact their treating physician to
discuss their health concerns, including pregnancy and COVID-19, before
traveling. (See Clause 6(d) below for pregnancy restrictions).
(d) Carnival and the Master each reserves the right to refuse boarding or
passage, disembark, or confine to a stateroom any Guest who violates the terms
of this ticket contract or Carnival’s policies (including but not limited to
Carnival’s COVID-19 Guest Protocols) or any Guest whose physical or mental
condition or behavior would be considered, in the sole opinion of the Captain in
consultation with the ship's physician, a risk to any Guest or crew member.
Guest understands and acknowledges that in addition to the limitations on
medical care described in Clause 6(a), prenatal and early infant care, in
particular, may require specialized diagnostic facilities and/or treatment that
are not available or obtainable during the cruise on board the ship and/or
ashore in ports of call. Therefore, any Guest that is unfit to travel, and any
Guest who will at any time during the cruise enter her 24th week of estimated
gestational age, agrees not to book a cruise or board the ship. Infants must be
at least 6 months of age at the time of embarkation in order to sail, however
children must be at least 12 months of age at the time of embarkation to sail on
the following itineraries: Transoceanic voyages and remote itineraries, where
there are more than 2 consecutive sea days. Carnival and the Master reserve the
right to disembark any unfit Guest or any Guest whose behavior affects the
comfort, enjoyment, safety or wellbeing of other Guests or crew members. Guests
disembarked in such circumstances shall be liable as set forth in Sections 2, 9
and 11. Carnival reserves the right to debark, deny boarding, or cancel the
reservation without refund, compensation, or payment of any Guest who is unfit
to travel and/or who will be in excess of their 23rd week of gestation at time
of sailing, except as set forth in Carnival’s cancellation policy described in
Section 7 below, based on the timing of such cancellation.
7. CANCELLATION BY GUEST, REFUNDS
Guests must arrive on time at the port at their designated boarding appointment
time. Except as otherwise expressly provided in Carnival’s Cancellation and
Refund Policy, no refunds will be made in the event of “no shows”, unused
tickets, lost tickets, partially used tickets, or cancellations received late or
after the start of the cruise. Carnival strongly recommends the purchase of trip
cancellation insurance that includes coverage for travel cancellation or
interruptions related to COVID-19. Cancellation charges for individual bookings
will be assessed as listed below. For cancellation charges related to group
bookings, partial ship charters or full ship charters refer to your charter
contract or group booking agreement for terms and conditions.
Days Prior to Departure Date Cancellation Charge (Per Guest)* 2-5 day cruises
(excluding all Alaskan, European, Transatlantic, and Panama Canal cruises): Up
to 76 days None (except fares with non-refundable payments*) 75 to 56 days
Deposit 55 to 30 days Deposit or 50% of Total Fare, whichever is greater 29 to
15 days Deposit or 75% of Total Fare, whichever is greater 14 days or less 100%
of Total Fare 6 day or longer cruises, as well as all Alaskan, European,
Transatlantic, and Panama Canal cruises: Up to 91 days None (except fares with
non-refundable payments *) 90 to 56 days Deposit 55 to 30 days Deposit or 50% of
Total Fare, whichever is greater 29 to 15 days Deposit or 75% of Total Fare,
whichever is greater 14 days or less 100% of Total Fare
Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise
Vacation Packages and Air Supplements (excluding Restricted Air which is
non-refundable any time after booking).
*Certain promotional fare offers may not be listed on this page, please refer to
the terms and conditions of your specific promotion for more details.
Except as otherwise provided in Carnival’s Cancellation and Refund Policy, the
deposit under Early Saver is non-refundable. All cancellations that occur prior
to final payment due date will receive a non-refundable and non-transferable
future cruise credit, redeemable for US dollars bookings, in the amount of the
deposit less a $50 per person service fee. The future cruise credit must be used
for a new reservation made within 12 months from the date of cancellation, is
applicable to any Carnival Cruise Line sailing available in US dollars and can
only be applied to your cruise fare. Any unused portion will be forfeited.
8. CARNIVAL’S RIGHT TO INCREASE FARES, INCREASE OR ESTABLISH CHARGES FOR GOODS
AND SERVICES, CANCEL OR CHANGE VOYAGE, AND CHANGE STATEROOM ASSIGNMENTS AND TO
PERFORM CONSTRUCTION OR REPAIRS, LIMITATIONS ON VACATION PROTECTION PRODUCTS
(a) Subject to applicable laws, Carnival reserves the right to increase
published fares and air fare supplements without prior notice. However, fully
paid or deposited Guests will be protected, except for fares listed, quoted,
advertised or booked in error, fuel supplements, taxes, fees and port expenses,
other surcharges and changes to deposit, payment and cancellation
terms/conditions, which are subject to change without notice. In the event that
a cruise fare listed, quoted or advertised through any website, Carnival sales
person, travel agent or any other source is booked but is incorrect due to an
electronic error, typographical error, human error or any other error causing
the fare to be listed, quoted or advertised for an amount not intended by
Carnival, Carnival reserves the right to correct the erroneous fare by
requesting the Guest to pay the correct fare intended, or by canceling the
cruise in exchange for a full refund, but in no event shall Carnival be
obligated to honor any such booking resulting from the error or otherwise be
liable in such circumstances.
(b) Carnival reserves the right to offer promotional cruise fares that require a
minimum occupancy requirement per cabin. When the booked cruise fare is
contingent on a minimum occupancy requirement per cabin, cancellation by one or
more Guests in a cabin may cause an adjustment to the remaining Guests booked
cruise fare based on the prevailing and available rate at the time of the
cancellation (“recalculated fare”). Final payment in full of the recalculated
fares for all remaining Guests in a cabin is due by 11:59:59 p.m. EST on the eve
before the start of the cancellation penalty period. Failure to make timely
final payment in full of the recalculated fares by all remaining Guests in a
cabin will result in automatic cancellation of the reservation for the entire
cabin.
(c) Carnival has the right, without previous notice to the Guest, to cancel this
contract at the port of embarkation or any time during the voyage and shall
thereupon return to the Guest, if the Contract is completely canceled, a future
cruise credit, or, if the Contract is partially canceled, a proportionate part
thereof. Under such circumstances, Carnival shall have no further liability for
damages or compensation of any kind. In the event a voyage is cancelled,
shortened, or changed for any reason other than mechanical failure of the
Vessel, Guest shall be entitled to a future cruise credit. In the event a voyage
is terminated early due or cancelled to mechanical failure of the Vessel, Guest
is entitled to their Cruise Fare, or a proportionate share thereof, in addition
to transportation to the Vessel’s scheduled port of disembarkation or Guest’s
home city, at Carnival’s discretion and expense, as well as necessary lodging at
the unscheduled port of disembarkation, if required, at Carnival’s expense.
(d) Carnival may change the duration and/or itinerary of the cruise at any time.
The Vessel shall be entitled to leave and enter ports with or without pilots or
tugs, to tow and assist other vessels in any circumstances, to return to or
enter any port at the Master’s discretion and for any purpose, and to deviate in
any direction or for any purpose from the direct or usual course, and to omit or
change any or all port calls, arrival or departure times, with or without
notice, for any reason whatsoever, including but not limited to health and
safety, security, adverse weather, hurricanes, tornadoes, strikes, tides,
hostilities, civil unrest, port closings, emergency debarkations of Guests or
crew, late air, sea, car or motor coach departures or arrivals, mechanical
breakdowns, declared pandemics, public health emergencies or outbreak of
communicable disease, quarantines, national or regional emergencies, US or
foreign governmental advisories or travel warnings, all such deviations being
considered as forming part of and included in the proposed voyage. Except as
provided in Clause 8(c) with respect to mechanical failures, Clause 5(e) for
COVID-19, as provided in Carnival’s change of itinerary policy in effect when
the Guest or Guest’s agent accepts the terms of this Ticket Contract, or as
required by federal regulations, Carnival shall have no liability for any
compensation or other damages in such circumstances for any change in itinerary,
ports of call, ports of embarkation and debarkation, and/or duration of the
cruise (including a longer than planned duration of the cruise due to port
closings) (Carnival’s change of itinerary policy can be found at Carnival's
Website (opens a new window) or at Carnival's FAQs(opens a new window) Page).
(e) Except as provided in Clause 8(c) with respect to mechanical failures,
Clause 5(e) for COVID-19, or as required by federal regulations, if the
performance of the proposed voyage is hindered or prevented (or in the opinion
of Carnival or the Master is likely to be hindered or prevented) by war,
hostilities, blockage, ice, labor conflicts, adverse weather conditions, strikes
on board or ashore, restraint of Princes, Rulers or People (including but not
limited to orders by governmental agencies restricting travel due to declared
pandemics, public health emergencies or outbreak of communicable disease,
quarantines, national or regional emergencies) seizure under legal process,
breakdown of the Vessel, congestion, docking difficulties or any other cause
whatsoever or if Carnival or the Master considers that for any reason
whatsoever, proceeding to, attempting to enter, or entering or remaining at the
port of Guest’s destination may expose the Vessel to risk or loss or damage or
be likely to delay her, the Guest and his baggage may be landed at the port of
embarkation or at any port or place at which the Vessel may call, at which time
the responsibility of Carnival shall cease and this contract shall be deemed to
have been fully performed, or if the Guest has not embarked, Carnival may cancel
the proposed voyage without liability to refund passage money or fares paid in
advance.
(f) Carnival and the Master shall have liberty to comply with any orders,
recommendations or directions whatsoever given by the Government or Department
of any nation or by any person acting or purporting to act with the authority of
such Government or Department or by any Committee or person having under the
terms of the War Risks Insurance on the Vessel the right to give such orders,
recommendations or directions, and if by reason of, and in compliance with any
such orders, recommendations or directions anything is done or is not done the
same shall not be deemed a deviation or a breach of this contract.
Disembarkation of any Guest or discharge of baggage in accordance with such
orders, recommendations or directions shall constitute due and proper
fulfillment of the obligation of Carnival under this Contract.
(g) Specific stateroom assignments are not guaranteed. Carnival reserves the
right to move Guests to a comparable stateroom for any reason, including but not
limited to, instances in which a stateroom is booked with fewer than the maximum
number of Guests the stateroom can accommodate; or when a partial Guest
cancellation occurs and the remaining number of Guests do not match the maximum
number of Guests the stateroom can accommodate.
(h) Guest agrees and acknowledges that Carnival may, at any time and without
notice, impose charges for, increase charges for and/or eliminate goods and
services, other than what is included in your Cruise Fare, without liability to
the Guest. These additional charges are exclusive of your Cruise Fare. The goods
and services offered or available during the cruise, may differ from goods and
services previously offered or available on prior cruises and/or what was
advertised on Carnival’s website (Carnival.com), commercials, in other printed
media, and/or in prior verbal discussions.
(i) Carnival reserves the right to periodically perform repairs to the Vessel
and/or perform construction on the Vessel to alter, amend or remove any
appurtenance, amenity, or facility on the Vessel. Guest acknowledges that such
repairs, alterations, amendments or removal of any appurtenance may occur during
the cruise and agrees that Carnival shall not be liable to Guest for a refund,
of any portion of the Cruise Fare, full, partial or otherwise, nor shall Guest
have any legal or equitable cause of action relating thereto.
(j) Guest hereby acknowledges and agrees that Carnival’s “Great Vacation
Guarantee” program has been suspended and that Guest is not entitled to any
benefit thereof.
9. COMPLIANCE WITH RULES, SOLICITATION, SMOKING, DRINKING, ILLEGAL ACTIVITY,
SEARCHES, DISRUPTIVE BEHAVIOR, BEVERAGE POLICY AND ENVIRONMENTAL POLICY
(a) Guest agrees during the course of the voyage to follow the directions of the
ship’s Master, or his authorized officer Guest further agrees to abide by all
shipboard rules and policies, whether related to COVID-19 or otherwise. Guests
shall not solicit anyone on the Vessel for any commercial, professional,
illegal, or illicit purposes. Guest agrees that any violation of this or any
Clause in the ticket contract may subject Guest to disembarkation with no refund
to the Guest and any such actions may cause Guest to be prohibited from sailing
with Carnival in the future.
(b) Guest acknowledges that smoking is only permitted in designated areas. Guest
agrees to refrain from smoking in non-designated areas and agrees that Carnival
has the right to assess up to a $500 charge, per violation, and to disembark the
Guest for failure to observe Carnival's Tobacco and Marijuana Smoking Policy
("Smoking Policy")(opens a new window) with no refund to the Guest.
(c) Any and all forms of smoking, including but not limited to, cigarettes,
cigars, pipes, vaporizers, and electronic cigarettes are strictly prohibited on
board Carnival’s vessels except in specific designated exterior deck areas and
designated casino/night club spaces. All staterooms and suite accommodations,
including the outside balconies, are NON-SMOKING. In accordance with Carnival's
Smoking Policy(opens a new window) any marijuana possession or use is strictly
prohibited on all Carnival ships at all times, regardless of local, state, or
other laws which might permit use or possession of marijuana. Carnival abides by
U.S. Federal Law which prohibits the possession or use of marijuana on its ships
for any reason. Any Guest who brings marijuana or any illegal controlled
substances on board, in violation of Carnival’s policy or U.S. or international
law, including any law of a port or the flag state, will be reported to local
and/or Federal authorities and U.S. Customs & Border Protection for possible
detainment and/or enforcement action. Carnival may deny boarding or disembark
any Guest who brings or attempts to bring marijuana or any illegal substance on
board with no refund to Guest and at Guest’s own expense for repatriation and
travel. Guest agrees to strictly comply with Carnival’s Smoking Policy. Guest
further agrees that any violation of Carnival’s Smoking Policy would also cause
Carnival to incur damages, including but not limited to, loss of Guest goodwill,
revenue, cleaning, maintenance, fines and/or other costs. Any evidence of
smoking in a stateroom or balcony, e.g.; smoke smell/residue, butts, ashes,
upholstery/furniture burns, tampering of the smoke alarm, will constitute a
violation of Carnival's Smoking Policy(opens a new window). Guests who violate
our Smoking Policy will be assessed a $500 charge, per violation, on the Guest’s
Sail & Sign account, and may also result in the disembarkation of all Guests in
the stateroom. Fines will be assessed in the functional currency of the Vessel
which might be different than the currency used to secure the booking. Such
Guests will be solely responsible for all resulting financial penalties and
expenses to return home, and no refund of their unused cruise fare will be
provided. Guest further acknowledges and agrees that any violation of this
policy shall, in the sole discretion of Carnival, constitute a material breach
of this cruise contract. In the event of such breach, Guest forfeits all rights
hereunder, including the right to remain on board. Carnival reserves the right
to disembark Guest(s), at any port, as determined by Carnival. Carnival shall
not be liable for any refund or other compensation or damages whatsoever to any
Guest disembarked pursuant to this provision, or who disembarks because another
Guest is so disembarked. Such Guests may also be prohibited from sailing with
Carnival in the future.
(d) Guest agrees, in all ports of call, to return to the Vessel or pre-boarding
location in accordance with instructions given by the Vessel’s Master or his
authorized officer and in accordance with Carnival’s COVID-19 Guest Protocols.
Guest further acknowledges that shipboard and shore side clocks may have
different times, but it is Guest’s responsibility to return to the Vessel or
pre-boarding location so as not to miss Vessel’s departure. Any costs associated
with transporting Guest to rejoin the Vessel including, but not limited to,
governmental fees, visa fees, subsistence, lodging, air fare, launch fare, car
hire or agency fees shall be for the account of Guest. The Guest shall be liable
to and shall reimburse Carnival or the Master for any fines or penalties imposed
on Carnival by any government, governmental or regulatory agency, entity, or
official, port or port official, or for expenses or losses caused or incurred
for Guest’s intentional or negligent act or omission, including but not limited
to, criminal or disruptive behavior by the Guest onboard or Guest’s failure to
board the ship prior to the scheduled departure time at any port.
(e) Carnival has a “zero tolerance” policy toward any illegal activity or
behavior by Guests or crew aboard. Guest agrees to comply with this policy and
further acknowledges that it is Carnival’s policy to report incidents of illegal
activity or behavior to the appropriate law enforcement authorities. Carnival
will cooperate with relevant authorities in any civil or criminal proceedings
sought by those agencies. For the safety of the Vessel and of other guests and
crew, Carnival reserves the right to confine any Guest who commits a crime on
board until law enforcement authorities can be contacted and/or board the
Vessel.
(f) Beverage Policy: Guests will be limited to purchasing a maximum of 15
alcoholic beverages per person, age 21 and over, per day while on board. For
safety reasons, Guests are prohibited from bringing alcoholic beverages on board
with the following exception: At the beginning of the cruise during embarkation
day, Guests (21 years of age and older) may carry on in their hand luggage, one
750 ml bottle of sealed/unopened wine or champagne per person. A $15 corkage fee
(a charge exacted at a restaurant for every bottle of wine served that was not
bought on the premises), per 750 ml bottle, will be charged should Guests wish
to consume their wine or champagne in a main dining room, steakhouse or bar.
Guests are also prohibited from bringing water, sodas and other non-alcoholic
beverages on board that are packaged in bottles. A small quantity of
non-alcoholic beverages (i.e., sparkling water, sodas, juice, milk) packaged in
cans or cartons may be brought on board on embarkation day, only if carried on
in Guests’ hand luggage (not in checked luggage). A small quantity is considered
a maximum of 12 sealed, unopened cans/cartons of 12 ounces each or less per
person. Any hard liquor, beer, other forms of alcoholic beverage, and
non-alcoholic beverages, outside of the exceptions referenced above, are
strictly prohibited (in both carry-on and checked luggage) and such items will
be confiscated and discarded, and no compensation will be provided. Alcoholic
beverages purchased in the Vessel’s gift shops or at a port of call will be
retained by Carnival until the end of the voyage. Carnival reserves the right to
refuse to serve alcohol to any passenger. Guest acknowledges that the minimum
age permitted for the purchase, possession, or consumption of alcoholic
beverages aboard Carnival’s vessels is twenty-one (21). Guest agrees to
supervise all persons under age twenty-one (21) under Guest’s charge to ensure
that they do not violate this, or any other, shipboard regulation. Guests who
attempt to purchase alcohol by using false identification or the Sail & Sign
card of a Guest who is twenty-one or older will be deemed in violation of this
policy. Any Guest twenty-one or older who attempts to or purchases alcohol for
any Guest under twenty-one will also be deemed in violation of this policy.
Guest agrees that Carnival has the right to disembark any Guest who violates
this policy and as well as any adults traveling with minors who violate this
policy or any other shipboard regulation.
(g) Compliance with APHIS regulations: To protect U.S. agriculture and natural
resources from the introduction and spread of foreign plant and animal pests and
diseases please be advised that agricultural products including seeds, soil,
live insects, food such as fresh fruit, vegetables and animal products including
meat, milk, and eggs must not be brought back to the United States. This food
includes meals that were offered during the cruise but were not consumed. If you
have in your possession any meals or food, including any fresh fruit, vegetables
and animal products such as meat sandwiches, milk, eggs from the ship, you must
leave them behind or deposit them in the amnesty bin/food collection bin at the
exit during disembarkation. These items are prohibited entry by U.S. Customs and
Border Protection and the U.S. Department of Agriculture. Violations of these
prohibitions may result in penalties and fines to the Guest and/or
disembarkation without refund.
(h) Tampering with Life Saving Devices: Guest agrees to not tamper with or
discard overboard any life saving device such as, but not limited to; life rings
and life jackets, unless in an emergency or instructed to do so by the ship’s
master. Tampering with life-saving devices may result in a fine to the Guest
and/or disembarkation without refund.
(i) Guest agrees not to engage in any lewd, lascivious, indecent, obscene,
offensive, or outrageous behavior while on board and specifically agrees that
violation of this policy may result in confinement or debarkation from the
Vessel with no refund to the Guest and at Guest’s own expense for repatriation
and travel. Furthermore, all guests should ensure their clothing and accessories
are respectful to fellow guests. Specifically, items worn during the cruise
should not contain any message that may be considered offensive or contain
nudity, profanity, sexual innuendo/suggestions. In addition,
clothing/accessories should not promote negative ethnic or racial commentary, or
hatred or violence in any form. Violation of this policy may result in Guest’s
disembarkation with no refund of any unused cruise fare.
(j) All guests must adhere to Carnival’s environmental policy as follows: Any
dumping or pollution of any kind including discharge of any item into the ocean
and/or waterways is strictly prohibited. Guest will be strictly liable for any
illegal dumping or pollution. Any willful or negligent act of discharging or
releasing any unauthorized item overboard, without the express permission of the
ship's staff may result in a $500 charge, per violation, posted to Guest’s Sail
& Sign® account. Fines will be imposed using the functional currency of the
Vessel, which may be different than the form of currency used to secure the
booking. Additionally, Guest will be charged the reimbursement cost of any
unauthorized discharged property belonging to Carnival and such charge will be
posted to Guest’s Sail & Sign® account. Guest shall also be responsible for any
fines or penalties imposed on Carnival by any government, governmental agency or
official, port or port official, or for expenses or losses caused or incurred
for Guest’s violation of this policy. Violation of this policy may result in the
disembarkation of all guests in the stateroom. Guests who are disembarked for
violating our environmental policy will be responsible for all financial charges
and expenses to return home, and no refund of their unused cruise fare will be
provided. Additionally, they may be prohibited from sailing with Carnival Cruise
Line in the future.
(k) Consistent with our commitment to safety and our “zero tolerance” policy set
forth in Section 9(e) above, any illegal activity or disruptive behavior will
not be tolerated. Any Guest whose conduct affects the comfort, enjoyment,
safety, or well-being of other guests or crew will be detained onboard and/or
disembarked at their own expense and will be prohibited from sailing with
Carnival in the future. Any violation of our “zero tolerance” policy is a breach
of the Ticket Contract, for which Guest agrees to pay Carnival liquidated
damages of $500, to be charged to the Guest’s Sail and Sign® account without
further notice or consent, representing the reputational and goodwill damages
and injury to Carnival for Guest’s violations. In addition, Guest or Guest’s
estate agrees to defend and indemnify Carnival and the Vessel, their servants
and agents against liability which Carnival or the Vessel or such servants or
agents may incur towards any person, company, or Government for any damage to
property, personal injury, or death caused directly or indirectly, in whole or
in part, by any illegal activity or disruptive behavior of Guest and those
minors traveling with Guest.
(l) Carnival may impose a curfew for minors by requiring Guests under 18 years
of age to be clear of all public areas by 1:00 a.m. ship’s time unless they are
accompanied by an adult in their traveling party, 21 years of age or older, or
they are participating in a Carnival youth program activity.
10. PERSONAL DATA; VIDEO SURVEILLANCE; RIGHT TO SEARCH OR INSPECT; PRIVACY
NOTICE AND PUBLIC WIRELESS SERVICES
(a) Carnival may utilize closed circuit television cameras or other surveillance
means onboard the Vessel. Guest acknowledges and agrees that such devices may be
recording and that videos and images of the Guest may be stored and used as
deemed necessary by Carnival to comply with law, applicable regulations,
governmental and quasi-governmental requests or orders, or any legal
investigation or claims process.
(b) Calls made to Carnival, and calls received from Carnival, may be recorded
for the purposes of audit, training and the monitoring of services provided by
Carnival.
(c) Guest agrees Carnival has, at all times with or without notice, the right to
enter and search Guest’s stateroom, personal safe or storage spaces, or to
search or screen any Guest, and/or personal effects, at any location, to ensure
compliance with any of the restrictions set forth in this agreement. Any Guest
who refuses any such search or screening may be denied boarding or disembarked
and no refund of the cruise fare will be issued.
(d) The personal data Guest provides to Carnival, or which is obtained through
Guest’s dealings with Carnival or with its affiliates, or which is obtained
through Carnival’s COVID-19 Guest Protocols (including Clause 5(c) above) will
be processed in accordance with Carnival privacy notice, which describes how
personal data may be processed, and which is available on the Carnival website.
Carnival may from time to time change its privacy notice; you can find the
up-to-date privacy notice on the Privacy Notice page(opens a new window) or by
writing to the address given below. Guests may provide personal data to Carnival
that may include names, postal or email addresses, date of birth, passport
information, financial account, telephone numbers, likenesses, photographs or
other information which would identify Guests personally. Guests may also
provide Carnival or others certain sensitive data such as health, medical,
dietary, religious, gender or sexual orientation information. Guest agrees that
Carnival may (1) keep their personal and sensitive data, (2) use it in its
business worldwide in accordance with its published privacy notice, (3) share it
with its affiliated or related companies and (4) subject it to processing
worldwide provided Carnival’s safeguards are used. Guest agrees that any
personal or sensitive data provided to Carnival in the European Economic Area
may be used, processed and transferred worldwide including to the U.S.
(e) Guest agrees that Carnival may disclose personal or sensitive data to
unaffiliated third parties (1) with the Guest’s consent or authorization, (2) to
help complete a transaction for the Guest, (3) to comply with law, applicable
regulations, governmental and quasi-governmental requests, orders or legal
process, or Carnival’s COVID-19 Guest Protocols, (4) to enforce this or other
agreements or protect the rights, safety or property of Carnival or others, (5)
as part of a purchase, sale, or transfer of assets or our business, (6) to
Carnival’s agents or service providers to perform functions on its behalf, or
(7) as otherwise described in Carnival’s published privacy notice, as amended
from time to time.
(f) Carnival may, but will not be required to, make wireless access to the
Internet or access to wireless telephone services ("Wireless Services")
available to Guests on board either directly or through a third-party service
provider. All Guests agree that use of Wireless Services is at their own risk
and that Carnival shall not be liable to Guests in any manner for claims, losses
or damages resulting therefrom. Guests’ use of Wireless Services onboard is
public; privacy of any information sent or received is not guaranteed. Personal
data may be available to third-party service providers and Carnival is not
liable under any circumstances for any lack of privacy while using Wireless
Services. Guest agrees that Carnival has the right, but not the obligation to
monitor, record, intercept and disclose any transmissions over or using Wireless
Services aboard the Vessel, and to provide billing, account, or use records, and
related information relating to all Wireless Services as it deems appropriate in
its sole discretion (for example, in response to lawful process, orders,
subpoenas, or warrants, or to protect Carnival's rights, passengers or
property). All Guests agree that their use of Wireless Services is governed by
Carnival's Terms and Conditions of Wireless Services [contained in your Folio or
available upon connection to the internet] in addition to and any terms and
conditions imposed by a third-party Wireless Services provider.
(g) Carnival may use facial recognition technology to enable embarkation,
debarkation, at entry and exit of the Vessel at ports of call, on all photos
taken by Carnival during Guest's voyage, as well as those photos Guest uploads
to Carnival's mobile app. Carnival will delete facial biometric identifiers
following completion of the voyage, prior to a subsequent voyage. All
un-identified photos will be deleted within thirty (30) days after the end of
each voyage or earlier upon request. Any photos that have been identified and
linked to Guest's Sail and Sign® Guest ID will be retained for two (2) years to
enable guest access and purchase of photos and photo memorabilia after the end
of the voyage. Photos may be deleted earlier upon request. Carnival does not
share facial recognition records with any third parties outside of the Carnival
Corporation & plc group of companies. For more information about facial
recognition technology, please email Carnival at dpo@carnival.com.
11. GUEST’S REIMBURSEMENT FOR FINES, EXPENSES, DEBTS AND DAMAGES
(a) The Guest shall be liable to and shall reimburse Carnival or the Master for
any fines or penalties imposed on Carnival by any government, governmental
agency or official, port or port official, or for expenses or losses caused or
incurred for Guest’s negligent or intentional act or omission or Guest’s failure
to observe or comply with local requirements in respect of immigration, border
patrol, customs and excise, agriculture, health, environment or any other
government regulation whatsoever, including Guest’s failure to board the ship
prior to the scheduled departure time at any port, and the Guest shall be liable
for any and all losses and fines caused by their actions in regards to illegal
dumping or pollution of any kind, including discharge of any item into the ocean
and/or waterways. For Guests who embark the Vessel in violation of the ticket
contract terms, any/all resulting damages, losses, costs, expenses, credits,
refunds and related claims, including without limitation those related to a
deviation of the Vessel to disembark such Guests, shall be the sole
responsibility of the Guest.
(b) The Guest or Guest’s estate shall be liable to and shall reimburse Carnival
for all deviation expenses (including loss of revenue), fines or penalties,
damages to the Vessel, its furnishings, operations or equipment, or any property
of Carnival caused directly or indirectly, in whole or in part, by any
misconduct, willful or negligent act or omission on the part of the Guest or any
minors traveling with the Guest, including discharge and release of any
unauthorized item overboard, without the express permission of the ship’s staff.
The Guest or Guest’s estate shall defend and indemnify Carnival and the Vessel,
their servants and agents against liability which Carnival or the Vessel or such
servants or agents may incur towards any person, company or Government for any
damage to property, personal injury or death caused directly or indirectly, in
whole or in part, by any misconduct, willful or negligent act or omission on the
part of the Guest or minors traveling with Guest.
(c) Carnival and the Vessel shall have a lien upon all baggage, money and other
property whatsoever accompanying the Guest and the right to sell the same by
public auction or otherwise for all sums whatsoever due from the Guest under
this Contract and for the costs and expenses of enforcing such lien and such
sale.
12. INDEPENDENT CONTRACTORS, SHORE EXCURSIONS, AND OTHER SERVICES
(a) Guest acknowledges that all shore excursions/tours (whether conducted in the
water, on land or by air), airline flights and ground transportation, as well as
the ship’s physician, and on board concessions (including but not limited to,
the gift shops, spa, beauty salon, fitness center, golf and art programs,
video/snorkel concession) are either operated by or are independent contractors.
As stated in Section 5 or as may be stated on Carnival’s website(opens a new
window). Carnival’s COVID-19 Guest Protocols will impose certain restrictions
with regard to shore excursions relating to participation, location, time,
eligible venue, and persons with whom the Guest may come into contact, as well
as restrictions on the number of Guests. Guest understands and accepts that
Carnival may prohibit Guest from going ashore in any port of call, and/or or
limit Guests going ashore to specific activities or excursions authorized by
Carnival, for public health-related reasons in its sole discretion. Even though
Carnival shall be entitled to collect a fee and earn a profit from the ticketing
or sale of such services by such persons or entities and requires that any such
persons or entities comply with Carnival’s COVID-19 Guest Protocols, Carnival
neither supervises nor controls their actions, nor makes any representation
either expressed or implied as to their suitability. Carnival, in arranging for
the services called for by the physician or nurse, all on board concessions, all
shore excursion/tour tickets, all pre-cruise and post-cruise airline flights or
other transportation off of the ship and its water shuttles, does so only as a
convenience for the Guest. Guest agrees that Carnival assumes no responsibility,
does not guarantee performance and in no event shall be liable for any negligent
or intentional acts or omissions, loss, damage, injury, or delay to Guest and/or
Guest’s baggage, property or effects in connection with said services. Guests
use the services of all independent contractors at the Guest’s sole risk.
Independent contractors are entitled to make a proper charge for any service
performed with respect to a Guest.
(b) Guest acknowledges that the ship’s masseuse, barber, hairdresser,
manicurist, fitness or golf instructor, videographer, art auctioneer, gift shop
personnel, wedding planners or other providers of personal services are
employees of independent contractors and Carnival is not responsible for their
actions. Guest further acknowledges that although independent contractors or
their employees may use signage or clothing which contains the name “Carnival”
or other related trade names or logos, the independent contractor status remains
unchanged. Independent contractors, their employees and assistants are not
agents, servants or employees of Carnival and have no authority to act on behalf
of Carnival.
(c) Although Carnival may have contracts, concessionaire agreements, and/or
independent contractor agreements with the above-mentioned service providers and
contractors. Guest hereby acknowledges and agrees that Guests are not intended
third-party beneficiaries of any such contracts and Guests have no right to
assert themselves as third party beneficiaries of such contracts or agreements.
13. LIMITATIONS OF CARNIVAL’S LIABILITY
(a) In consideration for the fare paid, it is agreed that Carnival shall not be
held vicariously liable for the intentional or negligent acts of any persons not
employed by Carnival nor for any intentional or negligent acts of Carnival’s
employees committed while off duty or outside the course and scope of their
employment. Passenger assumes the risk of injury, death, illness or other loss
and Carnival is not responsible for the negligence or wrongdoing of any
independent contractors.
(b) In consideration for the fare paid, it is agreed that Carnival shall have no
liability as a consequence of Guest's use of ship's athletic or recreational
equipment or as a consequence of Guest's decision to participate in any athletic
or recreational activity or event.
(c) On international cruises which neither embark, disembark nor call at any
U.S. port and where the Guest commences the cruise by embarkation or disembarks
at the end of the Cruise in a port of a European Member State, Carnival shall be
entitled to any and all liability limitations and immunities for loss of or
damage to luggage, death and/or personal injury as provided under EU Regulation
392/2009 on the liability of carriers to passengers in the event of accidents.
On International cruises that do not embark or disembark in either a port in a
European Member State or a US port, and which do not call at any U.S. port,
Carnival shall be entitled to any and all liability limitations and immunities
for loss of or damage to luggage, death and/or personal injury as provided in
the Athens Convention Relating to the Carriage of Passengers and their Luggage
by Sea, 1974 and the Protocol of 2002 to the Convention (together, the “Athens
Convention). Unless the loss or damage was caused by a shipping incident, which
is defined as a shipwreck, capsizing, collision or stranding of the ship,
explosion or fire in the ship, or defect in the ship (as defined by the
Regulation), Carnival’s liability is limited to no more than 400,000 Special
Drawing Rights (“SDR”) (approximately U.S. $608,000, which fluctuates depending
on the daily exchange rate as published in the Wall Street Journal) if the
passenger proves that the incident was a result of Carnival’s fault or neglect.
If the loss or damage was caused by a shipping incident, Carnival’s liability is
limited to no more than 250,000 SDRs (approximately U.S. $380,000, which
fluctuates depending on the daily exchange rate as published in the Wall Street
Journal). Compensation for loss caused by a shipping incident can increase to a
maximum of 400,000 SDRs unless Carnival proves that the shipping incident
occurred without Carnival’s fault or neglect. Shipping incidents do not include
acts of war, hostilities, civil war, insurrection, natural disasters, or
intentional acts or omissions of third parties. In cases where the loss or
damage was caused in connection with war or terrorism, Carnival’s liability for
any personal injury or death (whether occurring during a shipping incident or a
non-shipping incident) is limited to the lower of 250,000 SDRs per passenger or
340 million SDRs per ship per incident. Punitive damages are not recoverable for
cruises covered by EU Regulation 392/2009. For more information on the EU
Regulation 392/2009, please see the Official Journal of the European Union EU
Regulation 392/2009 PDF .
In addition, Guests embarking a cruise in a European Member State port are
afforded rights under EU Regulation 1177/2010. For additional information on EU
Regulation 392/2009 and EU Regulation 1177/2010, please visit Carnival’s EU
Regulation 392/2009 PDF and EU Regulation 1177/2010 PDF(opens a new window).
(d) Carnival shall not be liable to the passenger for damages for emotional
distress, mental suffering/anguish or psychological injury of any kind under any
circumstances, except when such damages were caused by the negligence of
Carnival and resulted from the same passenger sustaining actual physical injury,
or having been at risk of actual physical injury, or when such damages are held
to be intentionally inflicted by Carnival.
(e) In addition to all the restrictions and exemptions from liability provided
in this Contract, including under Clause 13(c) for cruises that embark or
disembark in a port of a European Member State, on all cruises Carnival shall
also have the benefit of all statutes of the United States of America providing
for limitation and exoneration from liability and the procedures provide
thereby, including but not limited Title 46 of the United States Code sections
30501 through 30509, and 30511. Nothing in this Contract is intended to nor
shall it operate to limit or deprive Carnival or any such statutory limitation
of or exoneration from liability under any applicable laws.
14. TIME LIMITS FOR CLAIMS, JURISDICTION, VENUE, ARBITRATION AND GOVERNING LAW
(a) Carnival shall not be liable for any claims whatsoever for personal injury,
illness or death of the Guest, unless full particulars in writing are given to
Carnival within 185 days after the date of the injury, event, illness or death
giving rise to the claim. Suit to recover on any such claim shall not be
maintainable unless filed within one year after the date of the injury, event,
illness or death, and unless served on Carnival within 120 days after filing.
Guest expressly waives all other potentially applicable state or federal
limitations periods.
(b) Carnival shall not be liable for any claims whatsoever, other than for
personal injury, illness or death of the Guest, unless full particulars in
writing are given to Carnival within 30 days after the Guest is landed from the
Vessel or in the case the Voyage is abandoned, within 30 days thereafter. Legal
proceedings to recover on any claim whatsoever other than for personal injury,
illness or death shall not be maintainable unless commenced within six months
after the date Guest is landed from the Vessel or in the case the Voyage is
abandoned, within six months thereafter, and unless served upon Carnival within
120 days after commencement. Guest expressly waives all other potentially
applicable state or federal limitation periods for claims which include, but are
not limited to, allegations concerning any and all civil rights, the Americans
With Disabilities Act (ADA), trade practices and/or advertising.
(c) Except as provided in Clauses 14 (d) and 14(e) below, it is agreed by and
between the Guest and Carnival that all disputes and matters whatsoever arising
under, in connection with or incident to this Contract or the Guest’s cruise,
including travel to and from the Vessel, shall be litigated, if at all, before
the United States District Court for the Southern District of Florida in Miami,
or as to those lawsuits to which the Federal Courts of the United States lack
subject matter jurisdiction, before a court located in Miami-Dade County,
Florida, U.S.A. to the exclusion of the Courts of any other county, state or
country. Guest hereby consents to such exclusive jurisdiction and waives any
jurisdictional, venue or other objection that may be available. In the event
that a matter is brought in the Federal Courts of the United States and no
diversity jurisdiction exists, then the matter must proceed under the Court’s
admiralty jurisdiction and Guest may not be allowed a trial by jury. If a matter
proceeds under the Court’s admiralty jurisdiction, then Carnival consents to a
trial by jury pursuant to Federal Rule of Civil Procedure 39(c). Guest
acknowledges and understands that a Federal Court presiding over the matter
under admiralty jurisdiction may not grant a trial by jury despite Carnival and
Guest’s request for a trial by jury, and in such event, Guest knowingly and
voluntarily waives a trial by jury.
(d) Any and all disputes, claims, or controversies whatsoever, other than for
personal injury, illness or death of a Guest (whether brought in personam or in
rem or based on contract, tort, statutory, constitutional or other legal rights,
including but not limited to alleged violation of civil rights, discrimination,
consumer or privacy laws, or for any losses, damages or expenses, relating to or
in any way arising out of or connected with this Contract, the booking of the
cruise, including but not limited to the booking of Carnival Vacation Protection
products, shore excursions, and land and hotel packages, or Guest’s cruise, no
matter how described, pleaded or styled, between the Guest and Carnival) in
which Guest or any other claimant asserts damages for less than $8,000
(excluding attorney fees, costs, and interest, which are not included to
determine the amount at issue) must be litigated if at all before a small claims
court located in Miami-Dade County, Florida, U.S.A. to the exclusion of the
courts of any other county, state or country. Guest hereby consents to such
exclusive jurisdiction and waives any jurisdictional, venue or other objection
that may be otherwise available.
(e) Any and all disputes, claims, or controversies whatsoever, other than for
personal injury, illness or death of a Guest (whether brought in personam or in
rem or based on contract, tort, statutory, constitutional or other legal rights,
including but not limited to alleged violation of civil rights, discrimination,
consumer or privacy laws, or for any losses, damages or expenses, relating to or
in any way arising out of or connected with this Contract, the booking of the
cruise, including but not limited to the booking of Carnival Vacation Protection
products, shore excursions, and land and hotel packages, or Guest’s cruise, no
matter how described, pleaded or styled, between the Guest and Carnival) in
which Guest or any other claimant asserts damages for more than $8,000.00
(excluding attorney fees, costs, and interest, which are not included to
determine the amount at issue) shall be referred to and resolved exclusively by
binding arbitration pursuant to the United Nations Convention on the Recognition
and Enforcement of Foreign Arbitral Awards (New York 1958), 21 U.S.T. 2517, 330
U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (“the Convention”) and
the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq., (“FAA”) solely in
Miami-Dade County, Florida, U.S.A. to the exclusion of any other forum. Guest
hereby consents to such exclusive jurisdiction and waives any jurisdictional,
venue or other objection that may be available to any such arbitration
proceeding in Miami-Dade, Florida. The arbitration shall be administered by
National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute
Resolution Rules and Procedures and the fee schedule in effect at the time of
initiating the proceeding with NAM, which are deemed to be incorporated herein
by reference. Each party shall bear their own costs and fees associated with any
such filing. If you have a question about the arbitration process or to obtain a
current copy of the Comprehensive Dispute Resolution Rules and Procedures and/or
fee schedule, you can contact NAM at: National Arbitration and Mediation,
attention Claims Department, 990 Stewart Street, First Floor, Garden City, NY
11530, telephone number (800) 358-2550.
NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN
PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES
AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT. THE ARBITRATOR’S
DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT GUEST OR CARNIVAL WOULD
HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. An award rendered by an
arbitrator may be entered in any court having jurisdiction under the Convention
or FAA. Carnival and Guest further agree to permit the taking of a deposition
under oath of the Guest asserting the claim, or for whose benefit the claim is
asserted, in any such arbitration. In the event this provision is deemed
unenforceable by an arbitrator or court of competent jurisdiction for any
reason, then and only then the provisions of Clause 14 (c) above governing venue
and jurisdiction shall exclusively apply to any lawsuit involving claims
described in this Clause.
(f) Except as expressly provided in Clause 13 (c), any and all disputes
whatsoever arising out of or relating to this Contract or Guest’s Cruise as well
as the interpretation, applicability and enforcement of this Contract shall be
governed exclusively by the general federal maritime law of the United States,
without regard to choice of law rules, which replaces, supersedes and preempts
any provision of law of any other state or nation, however, the terms of this
Contract do not displace non-excludable consumer laws applicable in
jurisdictions outside the United States.
15. CLASS ACTION WAIVER
THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH
INDIVIDUAL LEGAL ACTION AND SUPERSEDES ANY LAW ENTITLING GUEST TO PARTICIPATE IN
A CLASS ACTION. THIS CLASS ACTION WAIVER PRECLUDES GUEST FROM PARTICIPATING IN
OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING ANY CLAIM
BROUGHT UNDER THIS TICKET CONTRACT OR IN CONNECTION WITH GUEST’S CRUISE. EVEN IF
APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT
AGAINST CARRIER WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A
MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION. GUEST EXPRESSLY AGREES TO
WAIVE AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. IF GUEST’S CLAIM IS
SUBJECT TO ARBITRATION UNDER CLAUSE 14(d) ABOVE, THE GUEST FURTHER AGREES AND
ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND ESSENTIAL TO THE
ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE
AGREEMENT TO ARBITRATE CLAIMS. THE VALIDITY AND EFFECT OF THIS CLASS ACTION
WAIVER MAY BE DETERMINED ONLY BY A JUDGE OR COURT OF LAW AND NOT BY AN
ARBITRATOR. GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY
CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH IN SECTION 14 (d) ABOVE, AND
IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR
CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. GUEST
AGREES THAT CARNIVAL CAN RECEIVE IMMEDIATE JUDICIAL ASSISTANCE TO ENFORCE THIS
CLASS ACTION WAIVER.
16. CARNIVAL’S USE OF GUEST’S LIKENESS
Each Guest grants Carnival and/or its promotional partners the exclusive right
to include photographic, video and other visual portrayals of Guest in any
medium of any nature whatsoever for any purpose including without limitation
trade, advertising, sales, publicity or otherwise, without compensation to
Guest, and all rights, title and interest therein (including all worldwide
copyrights therein) shall be Carnival’s sole property, free from any claims by
Guest or any person deriving any rights or interest from Guest. Each Guest
understands and agrees that professional onboard photographers may photograph
Guest, and that those photos may be processed, displayed and sold to Guests and
others. For additional information regarding Carnival’s use of Guest’s likeness
including use of facial recognition technology please refer to Clause 10(g)
above.
17. GUEST’S USE OF PHOTOS, VIDEOS OR RECORDINGS PROHIBITED
Guest hereby expressly agrees that he/she will not utilize any tape recording,
video, or photograph(s) of himself/herself, any other Guest, crew, or third
party on board the Vessel, or depicting the Vessel, its design, equipment, or
any part thereof whatsoever, for any commercial purpose or in any media
broadcast, or for any other non-private use, without the express written consent
of Carnival. For the privacy of our guests and crew, Guest expressly agrees not
to record or video interactions with other guests or crew without their express
permission, and Guest further agrees that any use of video, photographic or
recording equipment, including cell phones, in the medical center is expressly
prohibited. Guest acknowledges that by boarding the Vessel, at any time, Guest
irrevocably agrees to this provision, which is a condition precedent to being
permitted on board the Vessel and can be enforced by any legal means, including,
but not limited to, injunctive relief.
18. GUEST’S OBLIGATIONS FOR EXPENSES OR IF CONFINED, DENIED BOARDING OR
DISEMBARKED
(a) Guest agrees if Carnival incurs any expense or sustains any damage as
delineated in but not limited to Sections 2, 4, 5, 6, 9, 11 and this Clause,
that Carnival may charge Guest’s onboard charge account for any expense incurred
or damage sustained except as expressly set forth herein or as provided by law.
(b) If Guest is denied boarding, confined to a stateroom, or disembarked from
the Vessel pursuant to any provision of this contract, including but not limited
to Clauses 2, 4, 5, 6, 9, and 11, Guest agrees, except as expressly set forth
herein or as provided by law:
i. Carnival will not be liable for any refund of Cruise Fare, other compensation
or any damages;
ii. Disembarkation and repatriation to the embarkation port or any other
destination will be at Guest’s sole expense; and,
iii. To indemnify Carnival and that Carnival may charge Guest’s on-board charge
account for any and all expenses incurred by Carnival in relation to Guest’s
disembarkation and/or repatriation.
IMPORTANT TERMS AND CONDITIONS FOR NON-CRUISE PORTIONS OF VACATION PACKAGES
PLEASE READ CAREFULLY
19. Please see above for the applicable terms and conditions for the cruise
portion of Guest’s vacations. For avoidance of doubt, and unless specifically
contradicted in Clauses 19 through 29, the above terms and conditions, including
the terms and conditions in Clauses 12 through 15, which contain important
limitations on the rights of guests to assert claims against Carnival , the
Vessel, their agents and employees, and others, including forum selection,
choice of law, time limitations for filing suit, arbitration, and waiver of jury
trial for certain claims, cover Carrier’s Carnival vacation protection products,
shore excursions, and land and hotel packages. The terms and conditions in this
paragraph apply only to Carnival’s responsibilities for non-cruise portions of
vacation packages. Other terms and conditions with respect to air travel, hotel
and other non-cruise activities may be applied by the entities providing those
services.
20. The payment of the required deposit or any partial or full payment for
reservation of a land package before or after the cruise shall constitute
acceptance and consent to all of the terms and conditions of this Contract and
the General Information and Vacation Package Conditions and Restrictions
contained on the website for such vacation package and/or the brochures and
circulars of the suppliers. These provisions are hereby incorporated by
reference in this Contract and vacation package Guests (hereinafter referred to
as Guests) are advised to take note of them.
21. For purposes of this paragraph “CARNIVAL” refers to Carnival Cruise Line,
its affiliates, subsidiary companies, agents, servants, and employees. CARNIVAL
is the principal tour operator and its responsibility to Guests is limited to
the arrangement of all tours and accommodations offered in these vacation
packages. CARNIVAL shall not be responsible for personal injuries, death, or
property damage, economic loss, inconvenience or delay, consequential damages,
or change of itinerary or accommodations incurred by any person or Guest which
may occur due to acts or omissions or tortious conduct on the part of any direct
or supplemental air carrier, hotel or other suppliers of arrangements and
services or other independent contractors, their employees, agents or others not
under the direct control of CARNIVAL.
22. CARNIVAL reserves the right to decline to accept or to reject any person as
a Guest, at any time, or to cancel a vacation package due to circumstances
beyond the control of CARNIVAL.
23. CARNIVAL reserves the right to substitute hotels for other hotels in a
similar category, to substitute air carriers, and to change schedules without
prior notice should circumstances so require.
24. If a change in the itinerary is needed due to factors or conditions beyond
CARNIVAL'S control, no refund or credit will be made, however, CARNIVAL will
make an effort to provide accommodations and services of a comparable quality
and standard as set forth on the website. Any such change shall not modify the
cancellation provisions on the website. No credit will be allowed, or refund
given for any services provided on the website should any such services not be
utilized by Participants.
25. CARNIVAL makes no representations or warranties, implied or otherwise, in
regard to the reliability of suppliers or independent contractors, nor does it
assume a duty of safety or responsibility for the independent acts of suppliers,
independent contractors, their employees or agents.
26. Vacation packages are non-transferable. Fares shall be deemed to be earned
when paid and non-refundable unless otherwise expressly stated in the
cancellation provisions on the website.
27. CARNIVAL shall not be liable for any claims whatsoever other than for
personal injury, illness or death, of the Guest unless full particulars thereof
in writing are given to CARNIVAL within 30 days after the Guest shall complete
the packages, or in the case that the tour is abandoned, within 30 days
thereafter. Suit to recover any claim shall not be maintainable in any event
unless commenced within six months after the date of the loss.
28. CARNIVAL shall not be liable for any claims whatsoever for personal injury,
or illness or death of the Guest unless full particulars in writing are given to
Carnival within 185 days after the date of the injury, event, illness, or death
giving rise to the claim. Suit to recover on any such claim shall not be
maintainable unless filed within one year after the date of the injury, event,
illness or death, and unless served on Carnival within 120 days after filing.
29. It is agreed by Guest and CARNIVAL that all disputes between Guest and
CARNIVAL arising under or in connection with a vacation package shall be
litigated, if at all, in and before the United States District Court for the
Southern District of Florida in Miami-Dade County, Florida, U.S.A., to the
exclusion of the courts of any other state or county.
IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL’S AIR PROGRAMS
30. Arrangements by CARNIVAL: If you are participating in our FLY2FUN program,
or FLY2FUN and Tour package, Carnival will arrange for air transportation from
the select home cities offered to an airport near the departure point of your
Cruise or Cruise tour and return air transportation from an airport near the
termination point of your Cruise or Cruise tour to the home city from which you
departed. Please refer to Carnival’s web page for additional information on our
FLY2FUN program and destinations. Carnival reserves the right to add or withdraw
an air city at any time but will attempt to accommodate those Guests under
deposit or final payment. Air bookings are not guaranteed and are subject to air
carrier’s availability and restrictions. Guest who purchased the FLY2FUN program
will be responsible for securing their own hotel accommodations and will be
responsible for hotel, taxes, porterage and transportation between the hotel and
the airport/pier.
31. Schedule Changes/Air Delays: Carnival strives to accommodate each Guest on
flights that will ensure timely arrival and boarding of your ship. In the event
that weather conditions or other flight changes delay the Guest’s arrival to the
ship, Carnival, at its own expense, will make alternate flight, hotel and/or
ground transportation arrangements to get the Guest to the port of embarkation
in time to board the ship or to the first port of call, without violating the
Jones Act. If no viable options are available to join the ship, Guest will be
given a Future Cruise Credit to apply towards a future cruise. Carnival reserves
the right to change or alter, without notice, flight arrangements in order to
meet our ship departure and/or arrival times. Guest will be notified of flight
re-accommodations. If tickets have already been issued, Carnival will adjust
your itinerary or air carrier accordingly and will notify Guests of any price
adjustments that may be necessary. If you choose to cancel your flight
arrangements or alter your airline schedule in any way once your tickets have
been issued you will be responsible for any additional cost or fees resulting
from the cancellation or change, which can total up to the full cost of the
ticket. If you request Carnival’s assistance with a change in airline
arrangements, within 60 days of departure and you purchased FLY2FUN Flexible
Fare program, a service fee of $200 USD, or its equivalent in foreign currency,
will be levied in addition to any charges imposed by the airlines. If you
purchased the FLY2FUN Restricted Fare program and you chose to make a change,
all airline-imposed change fees will be levied regardless of when the change is
made. If your flights are delayed, refer to the Fly2Fun Page(opens a new
window).
32. Refunds/Seat Assignments/Special Services/Fares/Lost Tickets/Baggage
Charges: Failure to use your FLY2FUN airline ticket/s results in a waiver of its
value and any compensation; unused airline tickets are only refundable to
Carnival. Please note that because of changing airline tariffs, your actual air
ticket may reflect fares higher or lower than the air add-on or cruise only
credit amounts originally quoted. If so, the difference is neither chargeable
nor refundable to you; you will be charged the amount originally quoted.
Carnival reserves the right to pass on to the Guest any cancellation or change
penalties, which may total up to the amount originally quoted. It is your sole
responsibility to re-confirm flight arrangements, within 48 hours of flight
departure. Please note that although Carnival Cruise Line can pass requests for
seat assignments, special meals and special assistance to the airlines, we
cannot guarantee that such requests will be honored. For the best travel
experience, we recommend that Guests or their travel agents contact the airlines
directly to confirm these requests. Carnival is not responsible for airline
schedule changes. Guests are responsible for luggage fees, excess luggage
charges as well as any other charges imposed by airlines or airports. For
additional information on airline’s baggage charges and fees please refer to the
Airline Baggage FAQs page(opens a new window), reference against the Travel
Information page you received along with your cabin confirmation or the Travel
Information page in your cruise document accessed through Manage My Cruise. If a
paper ticket is issued instead of an E-ticket, the original paper ticket must be
returned to Carnival; any outstanding refund will be held pending the receipt of
the paper tickets.
33. Liability and Relationship with Airlines: If Carnival is unable to arrange
for air transportation for any cause beyond Carnival’s control, such as airline
capacity controls, air transportation arranged is no longer available, or
otherwise fails to materialize, Carnival’s sole liability will be limited to
refunding the air add-on paid or cruise only credit. Carnival acts as an
independent travel agent, and it is not affiliated with the airline carriers.
Carnival books air as a convenience for the Guests. Carnival assumes no
liability for any of the airlines’ acts or omissions, including, without
limitation, those involving cancellation of flights, schedule changes,
re-routings, damage to or delay or loss of baggage, flight delays, equipment
failures, accidents, pilot or other staff shortages, overbooking or
clerical/system errors. Your rights against the airlines are controlled and
subject to the terms and conditions set forth in the airline’s ticket and
tariffs, and any and all applicable laws and regulations.
IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL EASY PAY OPTION
34. This offer applies only to qualifying cruises, as determined solely by
Carnival, where the "Carnival Easy Pay" option is made available during the
booking process.
35. This offer is not transferable and may not be combined with other offers.
36. To be eligible for this offer, Guest must reside in the United States of
America and must have a valid credit card associated with their Carnival.com
account. Please note that Guests may not be able to use a debit card, PayPal, or
ACH from a bank account (e.g., checking or savings account) to make payments
under this program. This offer may not be available to every guest and may not
be available for all qualifying cruises. In determining eligibility for this
offer, Carnival reserves the right to consider, for each transaction, factors
including Guest’s payment history and the nature and price of the cruise being
reserved. Carnival will not use a credit report to determine eligibility for
this offer.
37. Carnival reserves the right to cancel this offer at any time.
38. Guest will be charged the full price of the applicable deposit in one
initial payment and the remainder in subsequent monthly payments (if the full
price, including the Fare, Taxes, Fees and Port Expenses, is not evenly
divisible, Guest’s final payment amount may be smaller). No interest or finance
charges apply to this offer. Any interest, finance charges or fees assessed by
the issuer of the payment method to which payments are charged may still apply.
Taxes (other than Cruise Taxes, Fees, and Port Expenses) may apply in certain
jurisdictions. Each individual payment (both the initial deposit payment and
each subsequent monthly payment) will be taxed separately (to the extent
required by applicable law) such that total taxes assessed on the Fare and on
taxable Fees under Easy Pay will be the same amount of taxes assessed if the
total amount owed on the booking had been paid in full at the time of ticket
purchase.
39. Guest authorizes Carnival to charge each payment to the credit card
associated with Guest’s Carnival.com account that was used to make the initial
payment or, if Carnival is unable to complete a charge using such credit card,
to any other credit card Guest has on file in Guest’s Carnival.com account.
Guest agrees to maintain in their Carnival.com account at least one valid credit
card that expires no earlier than 20 days after the last payment due date.
40. Guest may prepay the full remaining balance of their purchase at any time
and may also prepay any portion of the remaining balance. If Guest decides to
prepay a portion of the remaining balance, then all remaining payments will be
recalculated accordingly.
41. If Carnival is not able to charge any payment to a credit card on file in
Guest’s Carnival.com account, Carnival reserves the right to pursue any remedy
available, including the right to cancel Guest’s reservation, as well as all
remaining Guests in the same cabin. Guest agrees that Carnival and its
affiliates have no liability related to the exercise of these remedies.
INTERNATIONAL CRUISE LINE PASSENGER BILL OF RIGHT
The Members of the Cruise Lines International Association are dedicated to the
comfort and care of all passengers on oceangoing cruises throughout the world.
To fulfill this commitment, our Members have agreed to adopt the following set
of passenger rights:
* The right to disembark a docked ship if essential provisions such as food,
water, restroom facilities and access to medical care cannot adequately be
provided onboard, subject only to the Master’s concern for passenger safety
and security and customs and immigration requirements of the port.
* The right to a full refund for a trip that is canceled due to mechanical
failures, or a partial refund for voyages that are terminated early due to
those failures.
* The right to have available on board ships operating beyond rivers or coastal
waters full-time, professional emergency medical attention, as needed until
shore side medical care becomes available.
* The right to timely information updates as to any adjustments in the
itinerary of the ship in the event of a mechanical failure or emergency, as
well as timely updates of the status of efforts to address mechanical
failures.
* The right to a ship crew that is properly trained in emergency and evacuation
procedures.
* The right to an emergency power source in the case of a main generator
failure.
* The right to transportation to the ship’s scheduled port of disembarkation or
the passenger’s home city in the event a cruise is terminated early due to
mechanical failures.
* The right to lodging if disembarkation and an overnight stay in an
unscheduled port are required when a cruise is terminated early due to
mechanical failures.
* The right to have included on each cruise line’s website a toll-free phone
line that can be used for questions or information concerning any aspect of
shipboard operations.
* The right to have this Cruise Line Passenger Bill of Rights published on each
line’s website.
TERMS AND CONDITIONS
Please read these terms and conditions prior to using this site.
By using this site, you agree to the following terms and conditions:
OWNERSHIP AND RESTRICTIONS ON USE
This site is owned and operated by CARNIVAL CRUISE LINES ("CARNIVAL"). All
materials contained in this site are the copyrighted property of CARNIVAL. No
material from CARNIVAL.COM or any Web site owned, operated, licensed, or
controlled by CARNIVAL collectively or any one of which is referred to as "the
Carnival Sites" may be copied, reproduced, republished, uploaded, posted,
transmitted, or distributed in any way, except that you may download one copy of
the materials on any single computer for your personal, non-commercial home use
only, provided you keep intact all copyright and other proprietary notices.
Modification of the materials or use of the materials for any other purpose is a
violation of CARNIVAL's copyright and other proprietary rights. For purposes of
these terms, the use of any such material on any other Web site or computer
network environment is expressly prohibited. Carnival owns all right, title and
interest in and to all trademarks, service marks, and trade names included in
the Web Site. The Legal Notice section of this page provides additional
information about Carnival’s copyright, trademark and other intellectual
property rights.
To the extent the Web Site provides interactive capabilities that allow you to
submit information or data on the Web Site, you expressly acknowledge you may
not upload to, distribute through, or otherwise publish through the Carnival
Sites any content which is libelous, defamatory, obscene, pornographic,
threatening, invasive of privacy or publicity rights, abusive, illegal, or
otherwise objectionable that would constitute or encourage a criminal offense,
violate the rights of any party, or that would otherwise give rise to liability
or violates any law.
By uploading or submitting any materials to us, you automatically grant (or
warrant that the owner of such rights has expressly granted) us a perpetual,
royalty-free, irrevocable, non-exclusive right and license to use, reproduce,
modify, adapt, publish, translate, create derivative works from and distribute
such materials or incorporate such materials into any form, medium, or
technology now known or later developed throughout the universe. In addition,
you warrant that all so-called "moral rights" in those materials have been
waived.
Any personal information you provide to us while registering on CARNIVAL.COM,
BOOKCCL.COM or when using CARNIVAL.COM will be used by Carnival in accordance
with Carnival’s Privacy Notice. Non-personal information you send or communicate
to us, such as questions, comments or inquiries, will be not considered personal
information and therefore will not be subject to our Privacy Notice.
Accordingly, Carnival may use any such non-personal information you supply to
us, which may include, but is not limited to, any inventions, ideas, concepts or
know-how, without restriction or liability.
REGISTRATION, PASSWORD AND SECURITY
When you register with CARNIVAL.COM, you will create a login name and a password
in completing the registration process and will provide us with certain
information. It is your responsibility to provide us with true and accurate
information during the registration process. Carnival will accept your
information as it is provided to us. We will not verify the truth, accuracy or
completeness of your information and we expressly disclaim any liability in
connection therewith. You are solely responsible for maintaining the
confidentiality of your password and account, and are fully responsible for all
activities that occur under your password or account. It is also your sole
obligation to immediately notify Carnival of any unauthorized use of your
account or any other breach of security.
MODIFICATION OF TERMS
Carnival reserves the right to change, modify, add, or remove portions of these
terms at any time at our discretion. You may check these terms periodically for
changes. Your continued use of the Carnival Sites subsequent to the revisions of
these terms (including the CARNIVAL.COM Privacy Notice and Terms and Conditions
applicable to Carnival's Internet Booking Application) means you accept those
changes.
TERMINATION
These terms are effective until terminated by CARNIVAL, for any reason, with or
without notice. Upon termination, you must destroy all materials obtained from
the Carnival Sites and all copies thereof, whether made under the terms of these
terms or otherwise.
LINKS
Carnival, at its discretion, may provide links to other web sites or resources
or allow third party web sites to link to CARNIVAL.COM. Because Carnival has no
control over such web sites or resources, you expressly understand and agree
that Carnival is not responsible in any way or form for the contents, products,
advertising, materials, services or resources contained on any other web sites
and Carnival does not endorse or sponsor any third party web sites. Carnival is
not responsible or liable, whether directly or indirectly, for any damage, loss
or claims by or in connection with your use or reliance on any content,
products, advertising, materials, services or resources available on or through
such web sites.
DISCLAIMER
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY
KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO
APPLICABLE LAW, CARNIVAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. CARNIVAL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED
IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE
CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. CARNIVAL DOES NOT WARRANT OR MAKE ANY
REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN
THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
YOU (AND NOT CARNIVAL) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING,
REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. CARNIVAL ADDITIONALLY
DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OF FARES AND
PRICES (COLLECTIVELY, “FARES”) ADVERTISED ON THE CARNIVAL SITES AND SHALL NOT BE
RESPONSIBLE FOR OR OBLIGATED TO HONOR ERRONEOUS OR INACCURATE FARES.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL
CARNIVAL BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE
USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF CARNIVAL OR
A CARNIVAL AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY
OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU. IN NO EVENT SHALL CARNIVAL'S TOTAL LIABILITY TO YOU FOR ALL
DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT
NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF
ANY, FOR ACCESSING THIS SITE.
JURISDICTION
This site is controlled and operated by CARNIVAL from its offices within the
State of Florida, United States of America. CARNIVAL makes no representation
that materials in the site are appropriate or available for use in other
locations. These terms shall be governed by and construed in accordance with the
laws of the State of Florida, without giving effect to any principles of
conflicts of law. You agree that any action at law or in equity arising out of
or relating to these terms shall be filed only in the state or federal courts
located in Miami-Dade County and you hereby consent and submit to the personal
jurisdiction of such courts for the purposes of litigating any such action.
SHORE EXCURSION IMPORTANT CONDITIONS
Please read the following information before ordering any shore excursions
online. These conditions are binding once you purchase any shore excursion
provided by independent tour operators through Carnival. The deadline for making
shore excursion bookings online is 3 days prior to sailing, unless otherwise
noted in the shore excursion description. All of the shore excursions listed on
the carnival.com website may not be available for every cruise itinerary.
All excursions are subject to change without notice. Descriptions, departure
times, itineraries, pricing and locations may be altered and may vary due to
unforeseen circumstances. Descriptions and excursion lengths are all based on
approximate times and predetermined points of interest. Changes may be
unavoidable and can be made at the tour operator’s sole discretion. Departure
times and meeting places will be printed on the shore excursion ticket. As a
delay may result in a missed excursion or interfere with the excursion’s normal
operation, guests are required to report to the specified location, at the
designated departure time.
You will be required to pay for your shore excursion order in full using our
secure online credit card processing. You will receive instant online
confirmation that your order has been paid in full. Your tickets will be
delivered to your cabin prior to embarkation.
SHORE EXCURSION CANCELLATION AND REFUND POLICY
Shore excursions may be cancelled by Carnival or the Tour Operator due to
inclement weather conditions, or any other reason whatsoever. In which case, and
as your sole recourse, full refunds will be made to guests who have purchased
cancelled excursions.
Excursions may be canceled or modified depending on the number of guests
participating. Some excursions require a minimum number of guests to operate. If
this minimum is not met, excursions may be cancelled by the Tour Operator and
full refunds will be issued.
For online cancellations that occur outside the cut-off window, 3 days prior to
sailing, a full refund will automatically be posted to the credit card that was
used to pay for the shore excursion order. Please allow 5-7 business days for
the credit to post to your account. No changes can be made within the cut-off
window. If you need to make changes after the cut-off date, you must wait until
sailing and see the Shore Excursion Manager onboard. In the event of a cruise
booking cancellation within the cut-off window, a full refund will automatically
be posted to the credit card used to pay for the order.
If the designated contact person on a shore excursion order must cancel from
their cruise booking and the remaining guests who are sailing would like to
retain the shore excursion order, a new contact person needs to be assigned. If
a designated contact person cancels and does not reassign the responsibility,
the associated shore excursion orders will automatically cancel and be refunded.
Once onboard, cancellations are subject to a 25% cancellation charge. However,
within 24 hours of arrival in port, all shore excursion orders are
non-refundable. A refund, less any applicable cancellation charges, will be
applied to the designated contact person’s sail and sign account. Carnival will
only offer shipboard credit for shore excursion order refunds, but note any
credit not utilized by the end of your cruise will be refunded via check to the
order’s designated contact person on the morning of debarkation.
Guests are encouraged to purchase Carnival’s Cruise Vacation Protection Plan to
cover any eligible non-refundable shore excursion cancellation charges.
RESPONSIBILITY
Carnival is not responsible for any losses, damage, death, injuries, or claims
whatsoever arising from, connected with, or related to any activities engaged in
by guests while off Carnival’s ships or water shuttles in any port of call. This
includes all shore excursions, whether booked online, sold onboard or sold by
third parties ashore. Guests engage in all such activities off the ship at their
own risk.
Carnival acts only as an agent for the independent tour operators supplying
excursions or services. Independent contractors operate all shore excursions,
including any related transportation. Carnival neither supervises nor controls
their actions, nor makes any representation either expressed or implied as to
their suitability. Carnival sells tickets for all excursions as a convenience to
guests only. Tour operators, transportation providers, and their employees are
neither agents nor employees of Carnival, notwithstanding their use of any
signage or clothing which may contain the name “Carnival” or other related trade
names or logos. It is understood and agreed that Carnival assumes no
responsibility for, nor guarantees performance of, and in no event shall be
liable for, any loss, damage, injury, or death in connection with said
excursions or transportation. Please review your ticket for further information
regarding your rights and obligations as well as those of Carnival.
EXCURSIONS/TOURS & ACTIVITIES NOT SOLD BY CARNIVAL
Carnival recommends that guests do not engage in excursions, tours or activities
that are not sold through Carnival as Carnival has no familiarity whatsoever
with these services or their operations.
RESTRICTIONS
Please note that there are certain restrictions based on age, health, weight
and/or height, which have been imposed by the individual excursion operators for
your own safety. Carnival urges you to abide by them.
Tour operators have the right to require any individual to withdraw from an
excursion at any time if they deem that individual’s conduct detrimental to or
incompatible with the interests, comfort, well-being or harmony of the group as
a whole. Tour operators reserve the right to alter or adjust excursions to meet
local conditions for participant safety and convenience. Neither Carnival nor
local tour operators will extend financial reimbursement to compensate for a
guest’s disappointment in the event that circumstances beyond the reasonable
control of Carnival or the tour operator make it impossible to provide services
as intended.
HELICOPTER WEIGHT POLICY
The Federal Aviation Administration requires guests’ weights and names for
weight and balance calculations as well as flight manifesting. Any guest whose
weight is 250 pounds or more will be required to purchase a seat and a half. You
must purchase the specific helicopter excursion for guests over 250 pounds or
you will be refused service. Once onboard you may see the Shore Excursion
Manager for assistance.
PRICING
Prices for shore excursions are quoted per person, in U.S. dollars and are
subject to change without notice. Prices also vary by departure date and time
and are capacity controlled. Some restrictions may apply. Most prices include
transportation and when noted, meals, refreshments, guides and entrance fees. On
snorkeling, scuba and golf excursions, only the equipment specified is included
in the price. Some fishing excursions, particularly in Alaska, require the
purchase of a fishing license, unless otherwise noted. Please see Fishing
Policies.
Children three years old or less, who do not occupy a seat, will not be charged
and do not require a ticket unless noted in the shore excursion description.
Children between the ages of 4 to 12 years and teens between the ages of 13 to
18 years will be charged full adult price or special child/teen prices, when
applicable and noted. Guests under 18 years of age must be accompanied by an
adult to participate in shore excursions. Some excursions require a minimum age
to participate and will be noted accordingly.
FISHING POLICIES
Alaska State law requires a valid one-day fishing license, which may be
purchased from your excursion boat captain. In addition, during King Salmon
season, you are also required to purchase a King Salmon license. Children 12 and
under are required to wear life jackets at all times while onboard the fishing
boat. Children must weigh 40 pounds or more to fit the life jacket and
participate in the fishing excursion.
PERSONAL POSSESSIONS
Neither Carnival, nor the Tour Operators will be responsible for personal
possessions. Do not leave your possessions unattended at any time, either in the
vehicles in which you are traveling or otherwise. Remember coats, umbrellas,
cameras, handbags, wallets, traveling bags, binoculars, and similar items
remain, at all times throughout the shore excursion, under the guest’s custody
and control.
TRANSPORTATION
Guests should consider that standards of transportation vary considerably
throughout the world. Air-conditioned motorcoaches are not available in many
areas. In some destinations, local buses are the best available. Guests wishing
to travel with friends should all leave the ship together, as this will help the
shore excursion staff allocate sufficient space in the same vehicle.
Please note that motorcoaches and other forms of transportation may require
guests to climb 2 to 3 steps. Most, but not all motorcoaches, can accommodate
collapsible wheelchairs. Staff is not obligated to lift guests into or out of
vehicles. Transportation via water shuttle may prevent guests in wheelchairs
from going ashore at certain ports of call. For further information about
specific excursions’ transportation accessibility, please look for the
accessibility advisories online, represented by a blue wheelchair icon or see
the Shore Excursion Manager onboard.
REQUIRED DOCUMENTATION & IDENTIFICATION
Please note that travel documentation requirements vary by destination and
change often. It is the responsibility of the guest to provide valid travel and
medical history documents required for air travel, debarkation at various ports
of call and re-entry into the appropriate country of origin.
Your Sail & Sign Card will serve as your identification card when you re-board
the ship in a port of call. Remember to take it with you whenever you go ashore.
You will be required to show it to a Carnival security officer in order to
re-board the ship.
THE FUN SHOPS ONLINE IMPORTANT CONDITIONS
Please read the following information before ordering anything from The Fun
Shops online. All online orders are subject to these shopping terms &
conditions.
All orders are accepted up to and no later than two days prior to debarkation
date. Prices and deadlines are subject to change without notice. Holidays and
changes in the itineraries may cause shorter deadlines. Some products, such as
flowers, are time sensitive and must be ordered within a specific time frame
prior to sailing (varies by ship port). ALL ORDERS MUST BE PREPAID. In the event
an item is not available at the time of sailing, an item of equal value will be
substituted. The Fun Shops Online products may be subject to sales tax depending
on the location of delivery.
ALCOHOL ORDERS
Alcohol orders are not permitted to be taken to any location outside of the
approved delivery locations specified for those products at checkout. This
program is designed for in-cabin entertaining or in-dining consumption only.
Consumption in public areas is strictly prohibited.
CRUISE CASH
Cruise Cash provides an immediate credit to a guest's onboard Sail & Sign
account. Although the cruise cash cannot be redeemed for cash, the cruise cash
is a non-refundable credit that can enhance a guest’s cruising experience; the
credit can be applied to cover charges to their onboard account, including taxes
and gratuity charges. The total amount of the Cruise Cash purchased must be used
in a single voyage, cannot be transferred to any future booking, and any unused
credits will be forfeited.
CRUISE CASH BAR
Cruise Cash Bar provides an immediate credit to a guest's Sail & Sign onboard
account; this credit can be applied to cover any bar purchase, including CHEERS,
alcoholic drinks, juice, soda, water, and coffee shop charges. Cruise Cash Bar
is valid for a single voyage and cannot be transferred to future bookings.
Cruise Cash Bar is non-refundable and any unused credits will be forfeited.
CRUISE CASH PHOTO
Cruise Cash Photo provides an immediate credit to a guest's Sail & Sign onboard
account; this credit can be applied toward Photo purchases. This credit is good
for any photo department charge made to their account including photos, camera
batteries, cameras, and photo albums. Cruise Cash Photo is valid for a single
voyage and cannot be transferred to future bookings. Cruise Cash Photo is
non-refundable and any unused credits will be forfeited.
BUILD-A-BEAR WORKSHOP CRUISE CASH
Build-A-Bear Workshop Cruise Cash provides an immediate credit to a guest's
onboard Sail & Sign account, which may be applied toward Build-A-Bear Workshop
purchases. Charges for Camp Ocean™ and Night Owls™ services may diminish or
fully deplete the Build-A-Bear Workshop Cruise Cash credit amount if such
charges are made prior to use at Build-A-Bear Workshop at Sea. Build-A-Bear
Workshop Cruise Cash is only valid for a single voyage and cannot be transferred
to future bookings. Build-A-Bear Workshop Cruise Cash is non-refundable, not
redeemable for cash, non-transferrable and any unused credits at the end of the
voyage will be forfeited. Build-A-Bear Workshop Cruise Cash is only for onboard
use and cannot be redeemed in land-based Build-A-Bear Workshop stores or online.
OTHER
If any provision of these terms shall be unlawful, void, or for any reason
unenforceable, then that provision shall be deemed severable from these terms
and shall not affect the validity and enforceability of any remaining
provisions. This is the entire agreement between us relating to the subject
matter herein and shall not be modified except in writing, signed by all
parties.
MOBILE APPLICATION TERMS & CONDITIONS
Effective Date: May 25, 2018
CARNIVAL MOBILE APPLICATION
* INTRODUCTION AND OVERVIEW
* PARENTAL CONSENT
* 1. THE APPLICATION
* 2. LICENSE GRANT AND USE RESTRICTIONS
* 3. INTELLECTUAL PROPERTY RIGHTS
* 4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES
* 5. ACCOUNTS, PROFILES AND SOCIAL FEATURES
* 6. PURCHASE OF CHAT SUBSCRIPTION
* 7. TERM AND TERMINATION
* 8. DISCLAIMER OF WARRANTIES
* 9. LIMITATION OF LIABILITY
* 10. INDEMNIFICATION
* 11. DISPUTE RESOLUTION BY BINDING ARBITRATION
* 12. MISCELLANEOUS
* Third Party Terms [APPLE, GOOGLE]
If you'd like to review our Privacy Notice for Mobile Apps, please refer to
Carnival's Privacy Notice.
END USER LICENSE AGREEMENT FOR CARNIVAL MOBILE APPLICATION
IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT CLICK THE “ACCEPT”
BUTTON OR DOWNLOAD, INSTALL OR USE THE APPLICATION.
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INTRODUCTION AND OVERVIEW
Please read this end user software license agreement (“License”) carefully
before clicking the “Accept” button or downloading or using the Carnival Mobile
Application (“Application” or “App”). As used herein, “Application” includes,
without limitation, any services specific to the Application, software code,
scripts, interfaces, graphics, displays, text, images, artwork, music or video
clips, documentation and other components or content and any updates,
modifications or enhancements to these items accompanying the Application or
this License. These terms are an agreement between You and Carnival Cruise
Lines (“Carnival,” “us,” and “our”) and its affiliates (individually and
collectively, “Carnival”). “You,” “Your” and “Licensee” in this License refer
to You, an individual, and/or to the company or other legal entity on whose
behalf You accept this License.
TO USE MANY OF THE FEATURES OF THIS APP, YOU MUST BE ON BOARD A CARNIVAL VESSEL.
This Application is licensed to You by Carnival for use strictly in accordance
with the terms and conditions of this License. By clicking the “accept” button
or downloading or using the Application, You are entering into and agreeing to
be bound by the terms of this License, the Carnival Terms and Conditions located
on the Terms and Conditions page, and the Carnival Privacy Notice located on the
Privacy Notice page; each as amended from time to time, and which policies are
incorporated herein by reference. If there are any inconsistencies between this
License and the Carnival Terms and Conditions, this License takes precedence
with respect to the Application. If at any time after reviewing the Application
You wish to terminate this License, You must un-install and remove the
Application from Your Device, and delete any copy of the Application in Your
possession.
Your use of the Application also may be governed by terms and conditions
required by (i) any applicable third party content and service providers, (ii)
the manufacturer and other providers of Your Device and its hardware and
software components, including its operating system, (iii) the online store or
other applicable distributor through which You obtain the Application, (iv) the
applicable wireless service agreement for Your Device, (v) any applicable open
source or third party software license, and (vi) the terms or conditions
governing Your personal accounts for web content services You access through the
Application ((i) through (vi), including without limitation those terms listed
in the “Third Party Terms” section of this License, collectively being referred
to as the “Related Agreements”). No Related Agreement, however, shall have the
effect of limiting, encumbering or otherwise restricting Carnival’s rights and
remedies or Your obligations under this License, or waiving any restrictions on
Your rights to use the Application under this License. This License shall not
have the effect of limiting, encumbering or otherwise restricting Carnival’s
rights and remedies or Your obligations under any Related Agreement between You
and Carnival, or waiving any restrictions on Your rights under any Related
Agreement between You and Carnival. You understand and agree that even if You
are not the account-holder for Your Device, Your purchase and use of the
Application is governed by terms and conditions in the applicable service
wireless service agreement for Your Device.
If Carnival makes any updates or upgrades to the Application available to You,
such updates or upgrades shall be subject to the terms and conditions of this
License unless the Application is expressly provided to You under other, or
additional terms and conditions, in which case, those other, or additional terms
and conditions (which may include the payment of additional fees), shall apply.
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IF YOU ARE BETWEEN THE AGES OF THIRTEEN (13) AND SEVENTEEN (17), YOU MAY USE
THIS APPLICATION ONLY WITH THE INVOLVEMENT OF A PARENT OR GUARDIAN WHO AGREES TO
THESE TERMS AND TO BE RESPONSIBLE FOR YOUR USE.
IF YOU ARE UNDER THE AGE OF 13, YOU MAY ONLY USE THIS APPLICATION WITH THE
EXPRESS CONSENT OF YOUR PARENT OR LEGAL GUARDIAN.
Your Parent or Legal Guardian can provide Carnival with their consent in the
following ways:
* Using a credit card, debit card, or other online payment system that provides
notification of each separate transaction to the account holder;
* Providing consent when granting You authority to make charges to Your
parent’s Sail & Sign account;
* If onboard a Carnival Vessel, providing a copy of a form of government issued
ID to Guest Services.
Each time You access and/or use the Application (other than to simply read the
terms and conditions of this License), You agree to be bound by and comply with
the terms and conditions of this License, the Carnival Terms and Conditions, the
Carnival Mobile App Privacy Notice and any other applicable terms and conditions
set forth in any Related Agreements. DO NOT USE THIS APPLICATION IF YOU DO NOT
AGREE.
The business realities associated with operating the Application are such that,
without the conditions that are set forth in this License – such as Your grants
and waivers of rights, the limitations on our liability, and Your indemnity to
us – we would not make the Application available to You.
THIS LICENSE IS SUBJECT TO THE ARBITRATION PROVISION INCLUDED IN SECTION 11 OF
THIS LICENSE.
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1. THE APPLICATION: In order to access the Application while aboard Carnival
Vessels (“Vessels”), You will need access to the unsecured Carnival Wi-Fi
Service (“Wi-Fi”). Please review the Terms of Service & Acceptable Use Policy
for the Carnival Wi-Fi Service onboard prior to accessing Wi-Fi.
The Application allows You to effortlessly find up-to-date information about
Your Carnival cruise:
* Before check-in, countdown to Your cruise and share the application with Your
friends.
* After check-in, when You log in with WiFi, You will be able to access
information regarding onboard activities, restaurants, menus, open times,
entertainment, ports of call, spa services, and shopping.
You can also:
* Create an online profile. You can choose an avatar from Facebook or Your
phone image library and whether to make Your profile public or private.
* View ship messages and announcements
* See what's happening every minute of every day
* Save favorite activities to one convenient list
* If You purchase the Application Chat function, You can add other cruisers who
have also purchased the Application Chat function to Your contacts and Chat
with them during Your cruise.
Voice, data and messaging rates may apply when You use this Application.
1.1 CONSENT TO USE LOCATION INFORMATION: By using this Application, You agree
that Carnival may collect and share Your Location Information for such purpose.
If You do not want Your Location Information collected either do not
download/use the Application or You may modify Your Device settings to disable
collection of Your Location Information.
1.2 CONSENT TO DISCLOSE PERSONAL INFORMATION: This Application allows You to
create a Profile in which You can share Your name, Your cruise itinerary, plans,
and other information regarding Your cruise. This Application also allows You to
view some of the Personal Information of the contact that You add to Your
Profile. In addition, if You elect to purchase the Application Chat function,
You can communicate with contacts that You add to Your profile. You and the
contact with whom You communicate will be able to view past Chats. You consent
to the display of Your personal information, including without limitation Your
name, photo, or other information, by the Application.
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2. LICENSE GRANT AND USE RESTRICTIONS.
2.1 License Grant. Subject to the restrictions set forth in Section 2.2,
Carnival grants You a personal, revocable, non-exclusive, non-transferable,
limited right to install and use one copy of the Application on a single device
owned and controlled by You (“Device”), and to access and use the Application on
such Device solely for Your personal entertainment use, strictly in accordance
with the terms and conditions of this License, the Related Agreements, and all
applicable local, national, and international laws and regulations. You
represent, warrant and agree that You are using the Application solely for Your
own personal entertainment use and not for redistribution or transfer of any
kind.
2.2 Restrictions on Use. You shall not: (a) decompile, reverse engineer,
disassemble, attempt to derive the source code of, or decrypt the Application,
even for research purposes; (b) make any modification, adaptation, improvement,
enhancement, translation or derivative work from the Application; (c) violate
any applicable laws, rules or regulations in connection with Your access or use
of the Application; (d) remove, alter or obscure any proprietary notice
(including any notice of copyright or trademark) of Carnival or its
collaborators, suppliers or licensors; (e) use the Application in a manner that
derives revenue directly from such use, or use the Application for any other
purpose for which it is not designed or intended; (f) install, use or permit the
Application to exist on more than one Device at a time or on any other mobile
device or computer; (g) distribute the Application to multiple Devices; (h) make
the Application available over a network or other environment permitting access
or use by multiple Devices or users at the same time; (i) use the Application
for creating a product, service or software that is, directly or indirectly,
competitive with or in any way a substitute for any services, product or
software offered by Carnival; (j) use the Application to send automated queries
to any website or to send any unsolicited commercial e-mail; (k) use any
proprietary information or interfaces of Carnival or other intellectual property
of Carnival in the design, development, manufacture, licensing or distribution
of any applications, accessories or devices for use with the Application; (l)
circumvent, disable or tamper with any security-related components or other
protective measures applicable to the Application or the Device or (m)
reproduce, archive, retransmit, distribute, disseminate, sell, lease, rent,
exchange, modify, broadcast, synchronize, publicly perform, publish, publicly
display, make available to third parties, transfer or circulate the Application.
You agree to abide by the rules and policies established from time to time by
Carnival. Such rules and policies may include, for example, required or
automated updates, modifications, and/or reinstallations of the Application and
obtaining available patches to address security, interoperability or performance
issues. These obligations survive termination of this License.
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3. INTELLECTUAL PROPERTY RIGHTS.
3.1 Rights to Application. You acknowledge and agree that the Application, any
copies thereof (including without limitation any copy that You download,
install, or use on Your Device), and all copyrights, patents, trademarks, trade
secrets and other intellectual property rights associated therewith are, and
shall remain, the property of Carnival or its collaborators, licensors, or
suppliers. Furthermore, You acknowledge and agree that the source and object
code of the Application and the format, directories, queries, algorithms,
structure and organization of the Application are the intellectual property and
proprietary and confidential information of Carnival and its collaborators,
licensors and suppliers. Title to the Application shall remain with Carnival.
Carnival and its collaborators, licensors, and suppliers reserve the right to
change, suspend, terminate, remove, impose limits on the use of or access to,
disable access to, or require the return of the Application (or any copy
thereof) at any time without notice and will have no liability for doing so.
Except as expressly stated in this License, You are not granted any intellectual
property rights in or to the Application by implication, estoppel or other legal
theory, and all rights in and to the Application not expressly granted in this
License are hereby reserved and retained by Carnival.These obligations survive
termination of this License.
3.2 Carnival Marks. Carnival owns all right, title and interest in and to all
trademarks, service marks, and trade names included in the Application. For
additional information about Carnival’s copyright, trademark and other
intellectual property rights, please visit Carnival's Legal Copyright &
Trademark page. You are not authorized to use the Carnival Marks in any
advertising, publicity or in any other commercial manner without the prior
written consent of Carnival, which may be withheld for any or no reason. These
obligations survive termination of this License.
3.3 Open Source Software. The Application may utilize or include third party
software that is subject to open source license terms (“Open Source Software”).
You acknowledge and agree that Your right to use such Open Source Software as
part of the Application is subject to and governed by the terms and conditions
of any applicable open source license, including, without limitation, any
applicable acknowledgements, license terms and disclaimers contained therein
(collectively, the “Open Source License Terms”). In the event of a conflict
between the terms of this License and the Open Source License Terms, the Open
Source License Terms shall control.
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4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES.
4.1 General. You acknowledge that the Application may permit access to products,
services, websites, advertisements, promotions, recommendations, advice,
information, and materials created and provided by advertisers, publishers,
content collaborators, marketing agents, vendors and other third parties (“Third
Party Content and Services”).
4.2 Disclaimer. You acknowledge that Carnival does not investigate, monitor,
represent or endorse the Third Party Content and Services (including any third
party websites accessed through the Application). Furthermore, Your access to
and use of the Third Party Content and Services is at Your sole discretion and
risk, and Carnival shall have no liability to You arising out of or in
connection with Your access to and use of the Third Party Content and Services.
Third parties may collect information about You and Your Device if You choose to
use Third Party Content and Services. Carnival and its collaborators,
suppliers, and licensors are not responsible for third parties’ data collection
practices. Carnival encourages You to review the third parties’ privacy
policies.
4.3 Third Party Terms of Service. You acknowledge and agree that Your access to
and use of the Third Party Content and Services and any correspondence or
business dealings between You and any third party using the Application are
governed by and require Your acceptance of the terms of service of such third
party, including, without limitation, any terms, privacy policies, conditions,
representations, warranties or disclaimers contained therein. You assume all
risks arising out of or resulting from Your transaction of business over the
Internet and with any third party, and You agree that Carnival and its
collaborators, suppliers, and licensors are not responsible or liable for any
loss or result of the presence of information about or links to such advertisers
or service providers. Furthermore, You acknowledge and agree that this License
does not grant You any license to (i) the Third Party Content and Services; (ii)
any products, services, processes or technology described in or offered by the
Third Party Content and Services; or (iii) any copyright, trademark, patent or
other intellectual property right in the Third Party Content or Services or any
products, services, processes or technology described or offered therein. You
agree that You will not use Third Party Content or Services in a manner that
would infringe or violate the rights of any other party, and that Carnival and
its collaborators, suppliers, and licensors are not in any way responsible for
any such use by You.
4.4 Endorsements. You acknowledge and agree that the provision of access to any
Third Party Content and Service shall not constitute or imply any endorsement by
Carnival of such Third Party Content and Services.Carnival reserves the right to
restrict or deny access to any Third Party Content and Services otherwise
accessible through the Application, although Carnival has no obligation to
restrict or deny access even if requested by You.
4.5 Inaccurate or Inappropriate Materials. You understand that by accessing and
using the Third Party Content and Services, You may encounter information,
materials and subject matter (i) that are incomplete or inaccurate; (ii) that
You or others may deem offensive, indecent, or objectionable; (iii) which may or
may not be identified as having explicit language, and (iv) that automatically
and unintentionally appears in search results, as a link or reference to
objectionable material. Notwithstanding the foregoing, You agree to use the
Third Party Content and Services at Your sole risk and that Carnival and its
collaborators, suppliers, and licensors shall have no liability to You for
information, material or subject matter that is found to be incomplete,
inaccurate, offensive, indecent, or objectionable.
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5. ACCOUNTS, PROFILES AND SOCIAL FEATURES
5.1 Accounts. In order to access or use the features on the Service, You must be
onboard a Vessel. The Application’s practices governing any resulting collection
and use of Your personal information are disclosed in its Privacy Notice. IF YOU
ARE UNDER THE AGE OF THIRTEEN (13) THEN CARNIVAL MUST OBTAIN VERIFIABLE CONSENT
FROM YOUR PARENTS BEFORE YOU CAN REGISTER AS A USER, CREATE A PROFILE PAGE,
SUBMIT PERSONAL INFORMATION TO US, OR OTHERWISE USE THIS APPLICATION. FOR
INFORMATION ON THIS PROCESS, SEE GUEST SERVICES ON BOARD.
Your username will be your cruise Folio number and Your password will be the
month and day of your birth (mm/dd) and You agree that: (i) You will not use a
username (or e-mail address) that is already being used by someone else, may
impersonate another person, belongs to another person, violates the intellectual
property or other right of any person or entity, or is offensive. We may reject
the use of any password, username, or e-mail address for any other reason in our
sole discretion; (ii) You will provide true, accurate, current, and complete
registration information about Yourself in connection with the registration
process and, as permitted, to maintain and update it including on Your Profile
Page, continuously and promptly to keep it accurate, current, and complete;
(iii) You are solely responsible for all activities that occur under Your
account, password, and username – whether or not You authorized the activity;
(iv) You are solely responsible for maintaining the confidentiality of Your
password and for restricting access to Your Device so that others may not access
any password protected portion of the Application using Your name, username, or
password; (v) You will immediately notify us of any unauthorized use of Your
account, password, or username, or any other breach of security; (vi) You will
not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate
people or entities and You will not post private or confidential information via
the App, including, without limitation, Your or any other person's credit card
information, social security or alternate national identity numbers, non-public
phone numbers or non-public email addresses; (vii) You will not use the App for
any illegal or unauthorized purpose. You agree to comply with all laws, rules
and regulations (for example, federal, state, local and provincial) applicable
to Your use of the App and your Content (defined below), including but not
limited to, copyright laws; (viii) You will not interfere or disrupt the App or
servers or networks connected to the App, including by transmitting any worms,
viruses, spyware, malware or any other code of a destructive or disruptive
nature; and (ix) You will not sell, transfer, or assign Your account or any
account rights.
We will not be liable for any loss or damage (of any kind and under any legal
theory) to You or any third party arising from Your inability or failure for any
reason to comply with any of the foregoing obligations.
If any information that You provide, or if we have reasonable grounds to suspect
that any information that You provide, is false, inaccurate, outdated,
incomplete, or violates any applicable terms or conditions or law, then we may
suspend or terminate Your account. We also reserve the more general and broad
right to terminate Your account or suspend or otherwise deny You access to it or
its benefits – all in our sole discretion, for any reason, and without advance
notice or liability.
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5.2 Profiles. When You are on board Your Vessel, You can create a Profile. To
create a Profile, You must be logged in to the Vessel’s Wi-Fi. Click here for
terms and conditions related to the Carnival Wi-Fi Service. You must enter Your
cruise Folio number, and the month and day of Your birth (mm/dd). You may be
able to create a nickname and/or choose a profile picture. However, if You
choose to submit photographs to the Application or include other images of real
people, then make sure they are of You or of You and someone You know – and only
if You have their express permission to submit it. EACH MEMBER OF YOUR TRAVELING
PARTY MUST CREATE HIS OR HER OWN PROFILE IN ORDER TO ACCESS THE APP AND RELATED
SERVICES.
Without limiting the foregoing, Profile Pages may not include content that You
are attempting to sell through the Application, and cannot be used to conduct
commercial activities, including, but not limited to, transactions, advertising,
fundraising, contests or other promotions absent our prior written consent. We
may offer You the ability to set preferences relating to Your profile or
Application activities, but settings may not become effective immediately or be
error free, and options may change from time-to-time. We assume no
responsibility or liability for users’ Profile material.
We do not review Profile Pages to determine if they were created by an
authorized person or an appropriate party, and we are not responsible for any
unauthorized Profile Pages that may appear on the Application. If there is any
dispute as to whether a Profile Page has been created or is being maintained by
an authorized representative of the individual who is the subject of that
Profile Page, then we shall have the sole right, but are not obligated, to
resolve such dispute as we determine is appropriate in our sole discretion. Such
resolution may include, without limitation, deleting or disabling access to
Profile Pages, or any portion thereof, at any time without notice.
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5.3 Family and Friends. The Family and Friends feature allows You to plan Your
shipboard activities with Your Family and Friends and other guests and to Chat
with each other with the Chat function. Each person must purchase their own
subscription for the Carnival Chat function in order to utilize this feature.
You can add family members and friends to Your contacts. Family and Friends can
share itinerary and activity information.
To invite Family or Friends who have their own App Profiles, You will need to
sign in to the App and send Your Family Member or Friend an invitation to their
e-mail address. When a Family Member or Friend accepts Your information, that
person can see Your name or nickname, Your Profile photograph, and Your entire
trip itinerary. Family and Friends who are on Your reservation will also be able
to see Your reservation information.
Your Family Members and/or Friends may also send You an invitation. You
acknowledge that by sending and/or accepting an invitation to connect on the
App, You authorize that Family Member or Friend to plan or modify activities for
You without notice to You. Carnival is not liable or responsible for the conduct
of the family or friends You choose to connect with on the App, including in the
planning or modification of activities on Your behalf, or for a family or
friend’s use of any information You choose to share with the family or friend.
If You create a profile for a Family Member or a Friend who does not have his or
her own App account, You are not creating an App account for that person.
Instead, You are providing information about that Family Member or Friend in
order to add him or her to activities on that person’s behalf. You may remove
Family Members or Friends from these “Managed Profiles” at any time.
5.4 User Generated Content. Carnival may allow You to upload certain images,
graphics, photos, audio and video clips, statements and other content or
materials (collectively, "Content") on or through the App. You may not post
violent, nude, partially nude, discriminatory, unlawful, infringing, hateful,
pornographic or sexually suggestive photos or other content via the App. You are
solely responsible for your conduct and any Content that You post on or through
the App. Carnival may, but has no obligation to, remove, edit, block, and/or
monitor Content or accounts containing Content that Carnival determines in its
sole discretion violates this License.
Carnival does not claim ownership of any Content that You post on or through the
App. Instead, you hereby grant to Carnival a non-exclusive, perpetual, fully
paid and royalty-free, transferable, sub-licensable, worldwide license to use
publish and distribute the Content that you post on or through the App in all
media and types of advertising and promotion throughout the world. You represent
and warrant that: (i) You own the Content posted by You on or through the App or
otherwise have the right to grant the rights and licenses set forth in these
terms; (ii) the posting and use of your Content on or through the App does not
violate, misappropriate or infringe on the rights of any third party, including,
without limitation, privacy rights, publicity rights, copyrights, trademark
and/or other intellectual property rights; (iii) You agree to pay for all
royalties, fees, and any other monies owed by reason of Content You post on or
through the App; (iv) no advertisement or other materials need be submitted to
You for further approval and Carnival shall be without liability to You for any
distortion or illusionary effect resulting from the publication of my biography,
picture, and likeness; and (v) You have the legal right and capacity to enter
into this License in your jurisdiction. Additionally, You expressly release
Carnival from and against any and all claims which You may have at any time for
the remuneration, invasion of privacy, rights of publicity, defamation or any
cause of action arising out of Carnival’s use or any advertisement, marketing
device or other publication relating to Carnival’s use of your Content.
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6. PURCHASE OF CHAT SUBSCRIPTION
6.1 The Application Chat function will enable You to communicate (“Chat”) with
Your Friends and Family while on the Vessel. All Friends and Family who are
identified as “travel with,” “same cabin” or “same account” on Your Folio will
automatically be pre-loaded as contacts. In order to Chat with anyone else, You
must first add them to Your Profile and they must accept Your invitation to
Chat. In order to use the Carnival Chat function, You must purchase a
subscription. A valid/funded/activated sail and sign card is required for
purchase. Your Friend and/or Family Member must also be subscribed to Carnival
Chat. The purchase of a Carnival Chat subscription is a limited, non-exclusive,
revocable, non-assignable, personal, and non-transferable right to use the Chat
function for the duration of Your Carnival sailing. Accordingly, Youhave no
property, proprietary, intellectual property, ownership, or monetary interest in
Your Chats, which remain our Content. The right may be immediately suspended or
terminated for any reason, in our sole discretion, and without advance notice or
liability. We may modify usage subscriptions and virtual items at our sole
discretion, and such modifications may make the usage subscriptions or virtual
items more or less common, valuable, effective, or functional.
6.2 You may not purchase, sell, barter, or trade any usage subscriptions or
virtual items, or offer to purchase, sell, or trade any usage subscriptions or
virtual items. Any such attempted transfer will be null and void.
6.3 If we suspend or terminate any usage subscriptions or virtual items, then
You will forfeit the suspended or terminated subscription or items, except as
may be set forth in any additional terms (such as any refund policies that may
apply to a subscription service). Likewise, except as may be set forth in any
additional terms or as required by applicable law, we are not responsible for
repairing or replacing same, or providing You any credit or refund or any other
sum, in the event of our modification of any usage subscriptions or virtual
item, or for loss or damage due to error, or any other reason.
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7. TERM AND TERMINATION
This License shall be effective until terminated. Carnival may, in its sole and
absolute discretion, at any time and for any or no reason, suspend or terminate
this License and the rights afforded to You hereunder with or without prior
notice. Furthermore, if You fail to comply with any terms and conditions of this
License, then this License and any rights afforded to You hereunder shall
terminate automatically, without any notice or other action by Carnival Upon the
termination of this License, You shall cease all use of the Application and
uninstall the Application. Carnival may, without notice to You, disable the
Application. Carnival will not be liable to You or any third party for
compensation, indemnity, or damages of any sort as a result of terminating this
License in accordance with its terms, and termination of this License will be
without prejudice to any other right or remedy Carnival may have, now or in the
future. These obligations survive termination of this License.
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8. DISCLAIMER OF WARRANTIES
YOU ACKNOWLEDGE AND AGREE THAT THE APPLICATION, INCLUDING ALL CONTENT CONTAINED
THEREIN OR ACCESSED THEREBY, IS PROVIDED ON AN “AS IS’ AND “AS AVAILABLE” BASIS,
AND THAT YOUR USE OF OR RELIANCE UPON THE APPLICATION AND ANY THIRD PARTY
CONTENT AND SERVICES ACCESSED THEREBY IS AT YOUR SOLE RISK AND DISCRETION.
CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HEREBY DISCLAIM ANY AND
ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE APPLICATION AND
THIRD PARTY CONTENT AND SERVICES, WHETHER ORAL, EXPRESS, IMPLIED OR STATUTORY,
AND WHETHER ARISING BY LAW, STATUTE, USAGE OF TRADE, CUSTOM, COURSE OF DEALING
OR PERFORMANCE OF THE PARTIES, OR THE NATURE OR CONTEXT OF THIS LICENSE, AND
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHERMORE, CARNIVAL
AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE
APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL MEET YOUR REQUIREMENTS;
(II) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE UNINTERRUPTED,
ACCURATE, RELIABLE, TIMELY, SECURE, FREE FROM VIRUSES OR OTHER HARMFUL
COMPONENTS OR ERROR-FREE; (III) THE QUALITY OF ANY PRODUCTS, SERVICES,
INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE
APPLICATION WILL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; OR (IV) ANY ERRORS
IN THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE CORRECTED. NO
ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CARNIVAL OR
FROM THE APPLICATION SHALL CREATE ANY REPRESENTATION, WARRANTY OR GUARANTY.
FURTHERMORE, YOU ACKNOWLEDGE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND
LICENSORS HAVE NO OBLIGATION TO CORRECT ANY ERRORS OR OTHERWISE SUPPORT OR
MAINTAIN THE APPLICATION. YOU ACKNOWLEDGE THAT THE APPLICATION IS NOT INTENDED
OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE PERFORMANCE OF, USE
OR MISUSE OF, FAILURE OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR
INFORMATION PROVIDED BY, THE APPLICATION COULD LEAD TO DEATH, PERSONAL INJURY,
OR SEVERE PHYSICAL, PROPERTY, OR ENVIRONMENTAL DAMAGE. CARNIVAL AND ITS
COLLABORATORS, SUPPLIERS AND LICENSORS DO NOT WARRANT THAT THE APPLICATION WILL
BE COMPATIBLE OR INTEROPERABLE WITH YOUR DEVICE OR ANY OTHER PIECE OF HARDWARE,
SOFTWARE, EQUIPMENT OR DEVICE INSTALLED ON OR USED IN CONNECTION WITH YOUR
DEVICE. FURTHERMORE, YOU ACKNOWLEDGE THAT COMPATIBILITY AND INTEROPERABILITY
PROBLEMS CAN CAUSE THE PERFORMANCE OF YOUR DEVICE TO DIMINISH OR FAIL
COMPLETELY, AND MAY RESULT IN PERMANENT DAMAGE TO YOUR DEVICE, LOSS OF THE DATA
LOCATED ON YOUR DEVICE, AND CORRUPTION OF THE SOFTWARE AND FILES LOCATED ON YOUR
DEVICE. YOU ACKNOWLEDGE AND AGREE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS
AND LICENSORS, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, SHALL HAVE
NO LIABILITY TO YOU FOR ANY LOSSES SUFFERED, RESULTING FROM OR ARISING IN
CONNECTION WITH COMPATIBILITY OR INTEROPERABILITY PROBLEMS. SHOULD THE
APPLICATION PROVE DEFECTIVE, YOU ASSUME THE ENTIRE BURDEN OF ALL NECESSARY
EXPENSES, SERVICING, REPAIR, OR CORRECTION. THIS SECTION 8 SHALL SURVIVE
TERMINATION OF THIS LICENSE.
NOTWITHSTANDING AND WITHOUT WAIVING THE FOREGOING, THE TERMS AND CONDITIONS OF
THE RELATED AGREEMENTS MAY PROVIDE LIMITED REMEDIES TO YOU.
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9. LIMITATION OF LIABILITY
EXCEPT TO THE EXTENT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL CARNIVAL,
ITS COLLABORATORS, SUPPLIERS OR LICENSORS, NOR THEIR OFFICERS, DIRECTORS,
EMPLOYEES AND AGENTS, BE LIABLE FOR ACCIDENTS, PROPERTY DAMAGE, PERSONAL INJURY,
DEATH, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR
EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OR DISTRIBUTION
OF, THE PERFORMANCE OR NON-PERFORMANCE, OR YOUR ACCESS OR USE OF OR INABILITY TO
ACCESS OR USE THE APPLICATION AND ANY THIRD PARTY CONTENT AND SERVICES, WHETHER
OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, CARNIVAL’S AGGREGATE LIABILITY TO YOU (WHETHER UNDER CONTRACT, TORT,
STATUTE OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF (i) THE INITIAL PURCHASE
PRICE PAID BY YOU FOR THE APPLICATION, (ii) THE AGGREGATE AMOUNT YOU PAID TO
CARNIVAL FOR THE APPLICATION DURING THE ONE MONTH PRECEDING THE DATE THAT THE
CLAIM ARISES, OR (iii) TWO DOLLARS ($2.00). THE FOREGOING LIMITATIONS WILL APPLY
EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THIS SECTION 9
SHALL SURVIVE TERMINATION OF THIS LICENSE.
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10. INDEMNIFICATION
You shall indemnify, defend and hold harmless CARNIVAL and its collaborators,
suppliers and licensors, and their officers, directors, agents and employees
(the “Indemnified Parties”) from and against any claim, proceeding, loss,
damage, fine, penalty, interest and expense (including, without limitation, fees
for attorneys and other professional advisors) arising out of or in connection
with the following: (i) Your access to or use of this Application or Third Party
Content and Services; (ii) Your breach of this License; (iii) Your violation of
law; (iv) Your negligence or willful misconduct; or (v) Your violation of the
rights of a third party. You will promptly notify Carnival in writing of any
third-party claim arising out of or in connection with Your access to or use of
the Application. These obligations survive termination of this License.
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11. DISPUTE RESOLUTION BY BINDING ARBITRATION
Please read this carefully as it affects your rights.
Summary:
Most customer concerns can be resolved quickly and to the customer's
satisfaction by calling our customer service department at 1-888-227-6482. In
the unlikely event that Carnival's customer service department is unable to
resolve a complaint You may have to Your satisfaction (or if Carnival has not
been able to resolve a dispute it has with You after attempting to do so
informally), we each agree to resolve those disputes through binding arbitration
or small claims court instead of in courts of general jurisdiction. The
arbitration will be governed by the Commercial Arbitration Rules of the American
Arbitration Association (“AAA”), as modified by this License, and will be
administered by the AAA in Miami, Florida. Arbitration is more informal than a
lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or
jury, allows for more limited discovery than in court, and is subject to very
limited review by courts. Arbitrators can award the same damages and relief that
a court can award. Any arbitration under this License will take place on an
individual basis; class arbitrations and class actions are not permitted.
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12. MISCELLANEOUS
The following provisions survive termination of this License:
12.1 Governing Law, Limitation on Actions. This site is controlled and operated
by Carnival from its offices within the State of Florida, United States of
America. Carnival makes no representation that materials in the site are
appropriate or available for use in other locations. These terms shall be
governed by and construed in accordance with the laws of the State of Florida,
without giving effect to any principles of conflicts of law. You agree that any
action at law or in equity arising out of or relating to these terms shall be
filed only in the state or federal courts located in Miami-Dade County and You
hereby consent and submit to the personal jurisdiction of such courts for the
purposes of litigating any such action
12.2 Severability. If any provision of this License is held to be invalid or
unenforceable with respect to a party, the remainder of this License, or the
application of such provision to persons other than those to whom it is held
invalid or unenforceable shall not be affected and each remaining provision of
this License shall be valid and enforceable to the fullest extent permitted by
law.
12.3 Waiver. Except as provided herein, the failure to exercise a right or
require performance of an obligation under this License shall not affect a
party’s ability to exercise such right or require such performance at any time
thereafter nor shall the waiver of a breach constitute waiver of any subsequent
breach.
12.4 Modification or Amendment. Carnival reserves the right to modify or
discontinue, temporarily or permanently, at any time and from time to time, the
App (or any function or feature of the App or any part thereof, including but
not limited to rates and charges) with or without notice. You agree that
Carnival will not be liable to You or to any third party for any such
modification, suspension or discontinuance of the Service. This License may be
updated or changed from time to time, as determined by Carnival in its sole
discretion. Carnival will provide notice of changes in the License in any manner
acceptable by law, including by posting them to our onboard website or at such
other website as Carnival may designate. Any changes or modifications will be
effective immediately upon such notice, and You waive any right You may have to
receive specific notice of such changes or modifications. Your use of the App
following updates or a change to this License constitutes Your acceptance of
those changes; therefore, You should frequently review this license to
understand the terms and conditions that apply to Your use of the Service. If
You do not agree to the revisions, You must terminate Your use of the App
immediately.
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12.5 Survival. Any provisions of this License which by their express language or
by their context are intended to survive the termination of this License shall
survive such termination.
12.6 Third Party Beneficiaries. Except as explicitly provided in this License or
in the Related Agreements, nothing contained in this License is intended or
shall be construed to confer upon any person (other than the parties hereto) any
rights, benefits or remedies of any kind or character, or to create any
obligations or liabilities of a party to any such person.
12.7 No Transfer by You. You may not rent, lease, lend, sublicense, assign or
transfer the Application, this License or any of the rights granted hereunder.
Any attempted transfer in contravention of this provision shall be null and void
and of no force or effect. These obligations survive termination of this
License. Carnival may assign this License without restriction.
12.8 Copyright Complaints. Carnival respects the intellectual property rights of
others. If You believe that Your work has been copied and has been posted,
stored or transmitted by or through the Application in a way that constitutes
copyright infringement, please submit a notification pursuant to the Digital
Millennium Copyright Act (“DMCA”) by providing Carnival’s Copyright Agent the
following written information:
* An electronic or physical signature of the person authorized to act on behalf
of the owner of the copyright interest;
* A description of the copyrighted work that You claim has been infringed upon;
* A specific description of where the material that You claim is infringing is
located;
* Your address, telephone number, and e-mail address;
* A statement by You that You have a good-faith belief that the disputed use is
not authorized by the copyright owner, its agent, or the law;
* A statement by You, made under penalty of perjury, that the above information
in Your notice is accurate and that You are the copyright owner or authorized
to act on the copyright owner's behalf.
Carnival’s Copyright Agent for notice of claims of copyright infringement
relating to the Application can be reached as follows:
Attn: General Counsel Carnival Cruise Lines 3655 NW 87th Avenue MLGL-815 Miami,
Florida 33178-2428
For more information about Carnival’s copyright protection practices under the
DMCA and for information on how to contact Carnival’s DMCA agent, please refer
to Carnival's Legal Copyright & Trademarks page.
12.9 Entire Agreement. This License including the documents incorporated herein
by reference constitute the entire agreement with respect to the use of the
Application licensed hereunder and supersedes all prior or contemporaneous
understandings regarding such subject matter.
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THIRD PARTY TERMS. THE BELOW THIRD PARTY TERMS ARE INCORPORATED HEREIN AND MADE
PART OF THIS LICENSE: APPLE AND GOOGLE.
APPLE: Additional provisions and Usage Rules required by Apple, Inc. (“Apple”)
may be found at Apple's Media Services Terms and Conditions page . If Your
Device is manufactured by Apple or if You obtain the downloadable Application
through iTunes, You and Carnival acknowledge and agree that Apple and its
subsidiaries are third party beneficiaries to this License, and that, upon Your
acceptance of the terms and conditions of this License, Apple will have the
right to enforce this License against You in its capacity as a third party
beneficiary to the License. APPLE SHALL HAVE NO RESPONSIBILITY FOR ANY CLAIMS
MADE BY YOU OR ANY THIRD PARTY RELATED TO THE APPLICATION OR YOUR USE OR
POSSESSION OF THE APPLICATION, INCLUDING, BUT NOT LIMITED TO (i) PRODUCT
LIABILITY CLAIMS, (ii) ANY CLAIM THAT THE APPLICATION FAILS TO CONFORM TO ANY
APPLICABLE LEGAL OR REGULATORY REQUIREMENT, (iii) CLAIMS ARISING UNDER CONSUMER
PROTECTION OR SIMILAR LEGISLATION, OR (iv) ANY CLAIMS, LOSSES, LIABILITIES,
DAMAGES, COSTS OR EXPENSES ATTRIBUTABLE TO ANY FAILURE OF THE APPLICATION TO
CONFORM TO ANY WARRANTY, EXPRESS OR IMPLIED. IF YOU HAVE PAID ANY FEE TO APPLE
FOR USE OF THE APPLICATION, IN THE EVENT OF ANY FAILURE OF THE APPLICATION TO
CONFORM TO ANY APPLICABLE WARRANTY, YOU MAY NOTIFY APPLE, AND APPLE WILL, AS
YOUR SOLE AND EXCLUSIVE REMEDY, REFUND TO YOU THE PURCHASE PRICE PAID, IF ANY,
FOR THE APPLICATION. APPLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER
WITH RESPECT TO THE APPLICATION.
GOOGLE Additional provisions and Usage Rules required by Google Inc. (“Google”)
may be found at Google Play Terms of Service page . If Your Device is
manufactured by Google or if You obtain the downloadable Application through
Google Play, You and Carnival acknowledge and agree that Google and its
subsidiaries are third party beneficiaries to this License, and that, upon Your
acceptance of the terms and conditions of this License, Google will have the
right to enforce this License against You in its capacity as a third party
beneficiary to the License.
April 2015
CARNIVAL'S SMS MESSAGE AND ALERT SERVICE AGREEMENT
Your use of Carnival’s text message service (the “Service”) is governed by this
SMS Message and Alert Service Agreement (“Agreement”) which incorporates the
terms of the cruise ticket contract as if restated herein. You must be at least
18 years old to use the Service, and if you are under18, your parent or legal
guardian must have read and agreed to the below terms before subscribing.
Please read the terms and conditions contained in this Agreement carefully. Your
use and continued access of the Service will constitute your ongoing agreement
to this Agreement with its changes and revisions. For purposes of this Agreement
"you" shall mean the owner or authorized user of the mobile device whose
telephone number is submitted to subscribe to the Service. You further represent
that you are authorized to accept these terms and conditions. If you cannot
accept this Agreement, do not use the Service. This Agreement may be modified at
any time without any prior notice. It is your responsibility to regularly check
the site to determine if there have been changes to this User Agreement and to
review such changes. Your failure to abide by this Agreement or any other terms
or conditions posted anywhere within the Service may result in suspension or
termination of your access to the Service, without notice, in addition to
Carnival's other remedies.
1. THE SERVICE
* I. SUBSCRIPTION TO BOOKING & ACCOUNT-RELATED TEXT MESSAGES:
* As part of the Service, you may subscribe to receive text messages (SMS)
about for sailing alerts, or payment reminders, and/or cancellations to
your designated mobile phone or wireless ("Device"). Text messages may be
sent using an automatic telephone dialing system or prerecorded. Payment
reminder and cancellation texts will be limited to five (5) texts before
the commencement of your voyage. The number of sailing alerts will depend
on the voyage booked but will not exceed ten (10) per voyage. Consent is
not required as a condition of purchase.
* To subscribe, simply check the box confirming acceptance in the Online
Check-in system and provide your Device phone number. You can also
subscribe with our contact center over the phone. By subscribing to receive
these text messages, you agree to receive booking and account-related text
messages from Carnival or its third party service provider to your Device
phone number. You represent and warrant that you are the registered owner
or authorized user of the Device and phone number provided and that you are
authorized to enroll the designated phone number to receive such text
messages. You agree and represent that the Device phone number you provide
at subscription is accurate and up-to-date. If your Device phone number
changes, you must immediately update it as set forth in Section (iii).
Standard data and message rates apply. For information on how to
unsubscribe, see Section 1(v)(a) below.
* II. SUBSCRIPTION TO PERSONAL VACATION PLANNER (PVP) AND MARKETING TEXT
MESSAGES
* As part of the Service, you may subscribe to receive text messages (SMS)
for your PVP’s contact information, virtual business card (MMS/vCard), and
other sales/marketing information via text message. Text messages may be
sent using an automatic telephone dialing system or prerecorded. By
subscribing to receive these text messages, you agree to receive marketing
messages on a recurring basis from Carnival or its third party service
provider to your Device phone number. Consent is not required as a
condition of purchase.
* To subscribe, contact your Personal Vacation Planner by phone to request a
virtual business card then simply reply "yes" to incoming text message
communication. You represent and warrant that you are the registered owner
or authorized user of the Device and phone number provided and that you are
authorized to enroll the designated phone number to receive such text
messages. You agree and represent that the Device phone number you provide
at subscription is accurate and up-to-date. If your Device phone number
changes, you must immediately update it as set forth in Section 1(iii).
Standard data and message rates apply. For information on how to
unsubscribe, see Section 1(v) (b) below.
* For additional information regarding use of personal information you supply
or communicate to Carnival or the Service, please see our Privacy Notice.
* For additional questions, please Contact Us.
* III. FUNCTIONALITY; SECURITY; MOBILE USE PRECAUTIONS
* This Service is offered on an "as is" and "as available" basis without
warranties of any kind, except as otherwise expressly stated. Text
messaging service may not be available at all times and in all areas;
certain variables could affect delivery of the messages, including but not
limited to the functionality of your carrier’s network and text messaging
platform, and restrictions set by your carrier to your account. Carnival or
its text messaging provider does not guarantee message delivery,
timeliness, or that messaging Services, will be available at all times.
Carnival is not responsible for messages that are lost or misdirected.
Carnival will send you a confirmation text when you have opt in or out to
receive text messages.
* If you have reason to believe that access to your Device is no longer
secure (e.g., loss, theft or unauthorized disclosure or use of your Device
used to access the Service), you must promptly change your contact
information in Carnival’s online check-in system (for booking and
account-related text messages) or by contacting your Personal Vacation
Planner (for PVP and marketing text messages).
* You are solely responsible for keeping the Service updated with your
current phone number. Blocking messages will disable the ability to send or
receive text messages. Carnival shall not be liable for information sent to
a Device that is associated with your outdated mobile phone number. If you
install any software or enable any service that stores information from the
Service on any Device or computer, it is your responsibility, prior to
transfer of such Device, to remove your information or otherwise disable
access to such software or service, in order to prevent unauthorized access
to your information or account.
* IV. THIRD PARTY CHARGES AND MOBILE ALERTS
* A mobile phone or wireless device is required to use the Service. The
messaging Service is not available on all rates plans. Your carrier may
charge you for each text message sent and received. Higher rates may apply
to messages received when travelling internationally. Contact your carrier
for text messaging rates and terms applicable to your plan. You are solely
responsible for any fees or charges incurred from participating in the
Service. Under no circumstances will Carnival, its selected third party
service provider, any of its agents or respective corporate affiliates be
responsible or liable for any text messaging or wireless service charges
incurred by you or a person that had access to your mobile phone or
wireless device, or for any overcharge or billing error by or any billing
dispute with your participating carrier.
* V. HOW TO UNSUBSCRIBE FROM THE SERVICE:
* a. Booking & Account-Related Text Messages
* You may unsubscribe at any time by texting the keyword "STOP" to 278473.
The STOP request includes your agreement that Carnival or its third party
service provider may send to your Device a single confirmation message
within 24 hours of receipt of your STOP message. Unsubscribing from
booking and account-related text messages will not unsubscribe you from
PVP and marketing text messages (if you have previously subscribed to
receive those text messages).
* b. Personal Vacation Planner (PVP) and Marketing Text Messages
* You may unsubscribe at any time by texting the keyword "STOP" to 38574.
The stop request includes your agreement that Carnival or its third party
service provider may send to your Device a single confirmation message
within the 24 hours of receipt of your STOP message. Unsubscribing from
PVP and marketing text messages will not unsubscribe you from booking and
account-related text messages (if you have previously subscribed to
receive those text messages).
* VI. USE OF THE SERVICE
* The Service is intended for your personal, noncommercial use only. You are
solely responsible for maintaining confidentiality of your contact
information and information received on your Device, and for failure to do
so. You are solely responsible for all use of the Service by you and anyone
you allow access to the Service on your Device.
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2. THIRD PARTY SERVICE PROVIDERS
Carnival reserves the right to hire a third party for the purpose of providing
its Service. You acknowledge that all third party Service providers are
independent contractors, and that Carnival neither supervises nor controls their
actions, nor makes any representation either express or implied as to their
suitability. You agree that Carnival assumes no responsibility, does not
guarantee performance and in no event shall be liable for any negligent or
intentional acts or omissions, loss, damage, injury or delay to Guest and/or
Guest’s property or effects in connection with the Service. Consent to receive
messages from Carnival includes consent to receive messages transmitted for
Carnival by a third party.
3. INTELLECTUAL PROPERTY
The Service contains material that is owned by Carnival and protected by state,
national and international copyright, trademark and other intellectual property
laws. You may not modify, copy, reproduce, republish, upload, post, transmit or
distribute in any way any material, including code and software, from the
Service.
You agree not to disrupt, overwhelm, attack, modify or interfere with the
Service or its associated software, hardware and/or servers in any way, and you
agree not to impede or interfere with others' use of the Service. You further
agree not to alter or tamper with any information or materials on or associated
with the Service.
4. INDEMNIFICATION
You agree to indemnify Carnival and its affiliates, employees, agents,
representatives and third party Service Providers, and to defend and hold each
of them harmless, from any and all claims and liabilities (including attorneys
fees) which may arise from your conduct, from your unauthorized use of material
obtained through the Service, or from your breach of this Agreement, or from any
such acts through your use of the Service.
5. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
You acknowledge that you are using the service at your own risk. The Service is
provided “as is,” and Carnival, its affiliates and its third party Service
providers:
* expressly disclaim any and all warranties, express and implied, including but
not limited to any warranties of accuracy, reliability, title,
merchantability, non-infringement, fitness for a particular purpose or any
other warranty, condition, guarantee or representation, whether oral, in
writing or in electronic form, including but not limited to the accuracy or
completeness of any information contained therein or provided by the Service.
* do not represent or warrant that access to the Service will be uninterrupted
or that there will be no failures, errors or omissions or loss of transmitted
information, or that no viruses will be transmitted on the Service.
* undertake no responsibility for damages caused by the inclusion of erroneous,
incomplete or outdated information in itineraries.
* shall not be liable to your or any third parties for any direct, indirect,
special, consequential or punitive damages allegedly sustained arising out of
this agreement, including but not limited to: the providing of services
hereunder, the delivery or non-delivery of information, your access to or
inability to access the Service, including for viruses alleged to have been
obtained from the Service, your use of or reliance on the Service or any of
the information, regardless of the type of claim or the nature of the cause
of action, even if advised of the possibility of such damages.
You hereby agree to release Carnival, its affiliates and third-party service
providers and each of their respective directors, officers, employees, and
agents from claims, demands and damages (actual and consequential) of every kind
and nature, known and unknown, suspected and unsuspected, disclosed and
undisclosed, arising out of or in any way connected with your use of the
Service.
6. TERMINATION OR SUSPENSION OF ACCESS TO THE SERVICE
Carnival has the right to terminate and/or suspend your ability to access the
Service or any portion thereof, for any or no reason, without notice.
7. GENERAL.
This Agreement is governed by the laws of the state of Florida without giving
effect to any principles of conflicts of law. You agree that any action at law
or in equity arising out of or relating to these terms shall be filed only in
the state or federal courts located in Miami-Dade County and you hereby consent
and submit to the personal jurisdiction of such courts for the purposes of
litigating any such action. If any provision of these terms shall be unlawful,
void, or for any reason unenforceable, then that provision shall be deemed
severable from these terms and shall not affect the validity and enforceability
of any remaining provisions. This is the entire agreement between us relating to
the subject matter herein. Any delay or failure to enforce any term by Carnival
shall not be deemed a waiver. Any cause of action must be brought within ONE
YEAR of the date the claim arises.
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COPYRIGHT & TRADEMARKS
Carnival Cruise Line © 2006 - 2023 Carnival Corporation. All Rights Reserved.
The Carnival brand is one of the most widely recognized in the cruise industry,
and the trademarks developed by Carnival Cruise Line (“Carnival”) identify the
Carnival products and differentiate Carnival’s services from those of its
competitors.
CARNIVAL, CARNIVAL CRUISE LINE, THE WINGED SHIP FUNNEL DESIGNS, CHOOSE FUN, the
Carnival Cruise Line ship names, Carnival shipboard and shoreside program and
amenity names and all other trademarks, slogans, logos and imagery used on this
website and in the advertising and promotional material published by Carnival
are, whether or not registered, owned by Carnival.
Carnival considers its compilation of links to Internet resources, the
description of those resources and the information contained within Carnival's
websites, including but not limited to, the site design, text, graphics,
photographs, interfaces, and selection and arrangement of same, to be
copyright-protected materials. You are not authorized to copy, reproduce or
modify any portion of Carnival’s websites without prior written authorization.
The name of Carnival and its trademarks, service marks, trade names, patents,
copyright-protected materials and imagery may not be used without prior,
specific, written permission from Carnival, except by those travel agents who
advertise, market and book Carnival cruises in conformity with Carnival’s
published Travel Agency Guidelines located at GoCCL.com. For all other purposes,
whether commercial or personal, the transmission, use, copying or modification
of the Images, in whole or in part, in any form or by any means, whether
electronic, mechanical, by photocopy or recording, is strictly prohibited
without the prior written consent or licensure of Carnival. Unauthorized use of
the Imagery and the information contained herein may constitute a violation of
applicable intellectual property, criminal, civil or privacy laws. In no event
may a Carnival trademark be combined with or appear as a trademark or logo next
to any other business name, word(s) or logo(s) without express written
authorization from Carnival.
Carnival reserves the right to bring any civil action in Miami, Florida, arising
from the improper or unauthorized use of this website or any part thereof,
including without limitation for infringement of its trademarks and other
intellectual property.
Carnival makes no warranty, express or implied, with respect to the use of the
links provided; does not guarantee the accuracy, completeness, usefulness or
adequacy of any resources, information, apparatus, product or process accessed
via this website; and is not responsible for any errors or omissions in the
resources or information accessed via this Home Page or for the results obtained
from the use of such resources or information.
If you have reason to believe that any person, company or business has violated
Carnival's trademark rights or infringed Carnival's copyright-protected
materials, please notify the Legal Department at Carnival's Miami, Florida
offices by e-mail at cclegaldepartment@carnival.com.
DMCA & COPYRIGHT INFRINGEMENT
Carnival will investigate notices of copyright infringement and take appropriate
actions under the Digital Millennium Copyright Act, Title 17, United States
Code, Section 512(c)(2) ("DMCA").
Pursuant to the DMCA, written notification of claimed copyright infringement
must be submitted to the following designated agent for this website:
* Attn: Legal Department at cclegaldepartment@carnival.com.
You should include the following information: (1) a physical or electronic
signature of a person authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed; (2) identification of the copyrighted work
claimed to have been infringed; (3) identification of the material that is
claimed to be infringing and information reasonably sufficient to permit
location of the material; (4) information reasonably sufficient to permit us to
contact you, such as an address, telephone number, and, if available, an email
address; (5) a statement that you have a good faith belief that use of the
material in the manner complained of is not authorized by the copyright owner,
its agent, or the law; and (6) a statement that the information in the
notification is accurate, and under penalty of perjury, that you are authorized
to act on behalf of the owner of an exclusive right that is allegedly infringed.
Upon receipt of notices complying with the DMCA, Carnival will act to remove or
disable access to any material found to be infringing or found to be the subject
of infringing activity and will act to remove or disable access to any reference
or link to material or activity that is found to be infringing. Please note that
Carnival may request additional information before removing any infringing
material. If a dispute develops as to the correct owner of the rights in
question, Carnival reserves the right to remove the content along with that of
the alleged infringer pending resolution of the matter.
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