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help.accor.com Open in urlscan Pro
2a02:26f0:3500:18::1724:a287  Public Scan

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URL: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Submission: On February 15 via manual from GB — Scanned from GB
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 5 countries across 8 domains to perform 57 HTTP transactions. The main IP is 2a02:26f0:3500:18::1724:a287, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is help.accor.com. The Cisco Umbrella rank of the primary domain is 845302.
TLS certificate: Issued by R3 on January 11th 2023. Valid for: 3 months.
This is the only time help.accor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
36 2a02:26f0:350... 20940 (AKAMAI-ASN1)
6 2606:4700::68... 13335 (CLOUDFLAR...)
2 152.199.22.100 15133 (EDGECAST)
1 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 52.209.203.15 16509 (AMAZON-02)
5 161.71.0.166 14340 (SALESFORCE)
1 1 45.60.155.180 19551 (INCAPSULA)
3 85.222.144.120 14340 (SALESFORCE)
1 13.225.84.154 16509 (AMAZON-02)
57 10
36    2a02:26f0:3500:18::1724:a287 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
help.accor.com
6    2606:4700::6810:9440 (United States)

ASN13335 (CLOUDFLARENET, US)
cdn.cookielaw.org
2    152.199.22.100 (United States)

ASN15133 (EDGECAST, US)
all.accor.com
1    2a00:1450:4001:80e::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
1    2606:4700::6812:1b55 (United States)

ASN13335 (CLOUDFLARENET, US)
geolocation.onetrust.com
1    52.209.203.15 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-209-203-15.eu-west-1.compute.amazonaws.com
w.usabilla.com
5    161.71.0.166 (London, United Kingdom)

ASN14340 (SALESFORCE, US)
PTR: dcl2-ncg0-lhr3.um4-lo2.force.com
service.force.com
1    45.60.155.180 (United States)

ASN19551 (INCAPSULA, US)
login.accor.com
3    85.222.144.120 (Paris, France)

ASN14340 (SALESFORCE, US)
PTR: dcl1-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com
d.la2-c1-cdg.salesforceliveagent.com
1    13.225.84.154 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-84-154.fra2.r.cloudfront.net
d6tizftlrpuof.cloudfront.net
Apex Domain
Subdomains		 Transfer
39 accor.com
help.accor.com — Cisco Umbrella Rank: 845302
all.accor.com — Cisco Umbrella Rank: 80483
login.accor.com — Cisco Umbrella Rank: 165210
2 MB
6 cookielaw.org
cdn.cookielaw.org — Cisco Umbrella Rank: 421
174 KB
5 force.com
service.force.com — Cisco Umbrella Rank: 3778
26 KB
3 salesforceliveagent.com
d.la2-c1-cdg.salesforceliveagent.com — Cisco Umbrella Rank: 114414
8 KB
1 cloudfront.net
d6tizftlrpuof.cloudfront.net
4 KB
1 usabilla.com
w.usabilla.com — Cisco Umbrella Rank: 3637
15 KB
1 onetrust.com
geolocation.onetrust.com — Cisco Umbrella Rank: 668
295 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 66
93 KB
57 8
Domain Requested by
36 help.accor.com help.accor.com
6 cdn.cookielaw.org help.accor.com
cdn.cookielaw.org
5 service.force.com help.accor.com
3 d.la2-c1-cdg.salesforceliveagent.com help.accor.com
d.la2-c1-cdg.salesforceliveagent.com
2 all.accor.com help.accor.com
1 d6tizftlrpuof.cloudfront.net help.accor.com
1 login.accor.com 1 redirects
1 w.usabilla.com help.accor.com
1 geolocation.onetrust.com cdn.cookielaw.org
1 www.googletagmanager.com all.accor.com
57 10
Subject Issuer Validity Valid
prod.32.slot.cdn.salesforce-communities.com
R3		 2023-01-11 -
2023-04-11		 3 months crt.sh
cookielaw.org
Cloudflare Inc ECC CA-3		 2022-05-01 -
2023-05-01		 a year crt.sh
*.accor.com
GlobalSign RSA OV SSL CA 2018		 2022-09-20 -
2023-10-22		 a year crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-02-01 -
2023-04-26		 3 months crt.sh
onetrust.com
Cloudflare Inc ECC CA-3		 2022-12-13 -
2023-12-13		 a year crt.sh
w.usabilla.com
Amazon RSA 2048 M01		 2023-02-09 -
2024-02-09		 a year crt.sh
*.um4.force.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-01-05 -
2024-01-04		 a year crt.sh
la2-c1-cdg.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1		 2023-01-10 -
2024-01-10		 a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2022-12-08 -
2023-12-07		 a year crt.sh

This page contains 5 frames:

Primary Page: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Frame ID: 73E2197FF3D6F4AABE7740F8C7EADD1F
Requests: 41 HTTP requests in this frame

Frame: https://w.usabilla.com/945574d55698.js?lv=1
Frame ID: F1666CEE66C192A9D5B213A7F5CD09EE
Requests: 1 HTTP requests in this frame

Frame: https://help.accor.com/apex/FAQ_callback?error=login_required
Frame ID: 44C7C6D0F8C69FF29869E5940EA7AA89
Requests: 12 HTTP requests in this frame

Frame: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Frame ID: F525704D464F4E7C6B4864024753A6D7
Requests: 2 HTTP requests in this frame

Frame: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-dea438ef9f97f24b3920bf4ee20a173d.png
Frame ID: 3A094867239C110D236D578B2EEE7619
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Contact

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com
Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
Overall confidence: 100%
Detected patterns
  • cdn\.cookielaw\.org
  • otSDKStub\.js

Page Statistics

57
Requests

98 %
HTTPS

40 %
IPv6

8
Domains

10
Subdomains

10
IPs

5
Countries

2772 kB
Transfer

11478 kB
Size

13
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 32
  • https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
  • https://help.accor.com/apex/FAQ_callback?error=login_required

57 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request contact
help.accor.com/s/ 		62 KB
20 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
80b1969f2a63184c51896e93a6824aad93129c0769496cf6b69dea815ae869e1
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36
accept-language
en-GB,en;q=0.9

Response headers

akamai-grn
0.87a02417.1676451156.686b8347
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-language
fr
content-length
18964
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-type
text/html;charset=UTF-8
date
Wed, 15 Feb 2023 08:52:36 GMT
expires
Tue, 15 Feb 2022 08:52:36 GMT
last-modified
Tue, 15 Feb 2022 08:52:36 GMT
link
</s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.1-2.31.6-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22DzE1DL8nbSEz-XhqwhX7-w%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server-timing
Total;dur=153
strict-transport-security
max-age=63072000; includeSubDomains
timing-allow-origin
*
vary
Origin, Accept-Encoding
x-cache-status
M
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection
1; mode=block
aura_prod.js
help.accor.com/s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/ 		814 KB
258 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
ed9958b54fd573ceda01f3b64057086349873dab05a1bb4831bc8d31fa0dd1e6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Wed, 15 Feb 2023 08:52:36 GMT
akamai-grn
, 0.87a02417.1676451156.686b8c0a
x-cache-status
H
server-timing
Total;dur=919
content-length
263219
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Wed, 08 Feb 2023 20:34:06 GMT
x-origin-cache-control
max-age=31536000,public,immutable
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
access-control-expose-headers
Server-Timing
cache-control
public, max-age=31059749
timing-allow-origin
*
app.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.1-2.31.6-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A... 		3 MB
560 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.1-2.31.6-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22DzE1DL8nbSEz-XhqwhX7-w%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
40e44d84375edf51e55f8b59d544386bc8b9064b5ffc2020cf34154b592c87a6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Wed, 08 Feb 2023 20:34:06 GMT
date
Wed, 15 Feb 2023 08:52:36 GMT
akamai-grn
, 0.87a02417.1676451156.686b8c0b
x-origin-cache-control
max-age=31536000,public,immutable
x-cache-status
H
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31059780
content-length
571778
x-xss-protection
1; mode=block
otSDKStub.js
cdn.cookielaw.org/scripttemplates/ 		24 KB
8 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3d277a90920d78efa3d6e473d67240beb26100591c7b02a34bd444aa78ee5d5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Wed, 15 Feb 2023 08:52:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
WdCEPqU1pnnoNr/cT9hHyQ==
age
36246
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
8053
x-ms-lease-status
unlocked
last-modified
Tue, 14 Feb 2023 03:33:29 GMT
server
cloudflare
etag
0x8DB0E3C3D5A0F39
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
033b86c4-301e-0038-56b1-4099bf000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=86400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
799ccef18e02dcc7-LHR
FAQ_GlobalStyle_V6_2
help.accor.com/s/sfsites/c/resource/ 		41 KB
8 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
b4b4f2f2b4f3df6c8f0e697c2b6a26af8d3de3ee45f3fd54be955d837ea1428e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Wed, 15 Feb 2023 08:52:36 GMT
akamai-grn
, 0.87a02417.1676451156.686b8d09
x-cache-status
H
p3p
CP="CUR OTR STA"
content-length
7416
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Wed, 3 Aug 2022 06:36:16 GMT
x-origin-cache-control
public,max-age=3888000
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=3402048
expires
Sun, 26 Mar 2023 17:53:24 GMT
main.js
all.accor.com/services/gtm/scripts/ 		432 KB
81 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://all.accor.com/services/gtm/scripts/main.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
152.199.22.100 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECAcc (frb/66A3) /
Resource Hash
3bb5a3bd636ea745c61597a0b4819b6714e1de9d6be02b99abb569d6f90e8ae7
Security Headers
Name Value
Strict-Transport-Security max-age=15552000
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

date
Wed, 15 Feb 2023 08:52:36 GMT
content-encoding
br
via
1.1 c275031486c6f7b744b8d30847e98b14.cloudfront.net (CloudFront)
strict-transport-security
max-age=15552000
age
64279
x-amz-cf-pop
FRA6-C1
x-cache
HIT
content-length
82636
x-gen-id
b526b91c49759e36b249864a5f0071fd
x-xss-protection
1; mode=block
x-unique-id
b8bf6efeb2ec6a2aded4a6bbc15cdc7b
last-modified
Tue, 14 Feb 2023 15:01:46 GMT
server
ECAcc (frb/66A3)
x-fstrz
o,c
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
public, max-age=3600, stale-while-revalidate=21600
x-cdn-forward
EdgeCast
x-amz-cf-id
GC0gAT-ziTsurnQIKHIDQywGVmlUqfWOfDB8_S59dqM7YRWke3wt0Q==
resources.js
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22Yf79GSf0tCGqGtchnyT8-Q%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fs... 		8 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22Yf79GSf0tCGqGtchnyT8-Q%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22DzE1DL8nbSEz-XhqwhX7-w%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22oe_RqvkzIVtRmOoVsJui9g%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%22%2C%22dns%22%3A%22c%22%7D/resources.js?pv=1676444737000179234648&rv=1676448426000
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
H2
Security
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fonts.css
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styles.css
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inert.min.js
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EmbeddedServiceMenu.jsonp
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stub.js
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VFRemote.js
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zen-componentsCompatible.css
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elements.css
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common.css
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dStandard.css
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dCustom0.css
help.accor.com/sCSS/57.0/sprites/1676448137000/Theme3/00D1t000000xOOE/0053W000000aaiH/gc/ Frame 44C7 		58 KB
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extended.css
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setup.css
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NetworkTracking.js
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Full URL
https://help.accor.com/jslibrary/1647410350242/sfdc/NetworkTracking.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
8fa008fb5dafd69ca73e98d8396929ebc3a69fea6db56c81c6d425c91ba2bc78
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Wed, 15 Feb 2023 08:52:38 GMT
akamai-grn
0.87a02417.1676451158.686bc2ea
x-cache-status
H
content-length
1342
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Wed, 01 Feb 2023 23:41:54 GMT
x-origin-cache-control
public,max-age=10368000
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public, max-age=9396534
accept-ranges
bytes
expires
Sun, 04 Jun 2023 03:01:32 GMT
channelMenu.min.js
service.force.com/embeddedservice/menu/1630076500/ 		57 KB
15 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://service.force.com/embeddedservice/menu/1630076500/channelMenu.min.js
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
161.71.0.166 London, United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl2-ncg0-lhr3.um4-lo2.force.com
Software
/
Resource Hash
89d661356b975b2f5d63a5ff67e231b72e12b462d24640e092ed56bf2e8203bc
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 13:18:02 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Content-Type-Options
nosniff
Referrer-Policy
origin-when-cross-origin
Last-Modified
Wed, 15 Sep 2021 22:06:50 GMT
Content-Encoding
gzip
Age
70476
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
public,max-age=86400
Accept-Ranges
bytes
X-Robots-Tag
none
Content-Length
14822
X-XSS-Protection
1; mode=block
Expires
Wed, 15 Feb 2023 13:18:02 GMT
logChannelMenu.html
d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/ Frame F525 		2 KB
3 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
85.222.144.120 Paris, France, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com
Software
Jetty /
Resource Hash
aeb7d63d06cb5140befa75c1509c0a62ad6ce2fc452a456580cd557fd3d7ec0c

Request headers

Referer
https://help.accor.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36
accept-language
en-GB,en;q=0.9

Response headers

Accept-Ranges
bytes
Cache-Control
max-age=60, must-revalidate
Content-Length
2523
Content-Type
text/html
Date
Wed, 15 Feb 2023 08:52:38 GMT
Last-Modified
Tue, 07 Feb 2023 08:36:02 GMT
Server
Jetty
channelMenu.min.css
service.force.com/embeddedservice/menu/1630076500/ 		19 KB
4 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://service.force.com/embeddedservice/menu/1630076500/channelMenu.min.css
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/aura_prod.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
161.71.0.166 London, United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl2-ncg0-lhr3.um4-lo2.force.com
Software
/
Resource Hash
f87e2d0c0104c2dd4566957379d89d6083ac6c66af730d768b5a56d32132a4de
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

Date
Tue, 14 Feb 2023 15:15:15 GMT
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Content-Type-Options
nosniff
Referrer-Policy
origin-when-cross-origin
Last-Modified
Mon, 30 Aug 2021 21:55:48 GMT
Content-Encoding
gzip
Age
63443
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public,max-age=86400
Accept-Ranges
bytes
X-Robots-Tag
none
Content-Length
3333
X-XSS-Protection
1; mode=block
Expires
Wed, 15 Feb 2023 15:15:15 GMT
channelMenuLogging.js
d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/ Frame F525 		3 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/channelMenuLogging.js
Requested by
Host: d.la2-c1-cdg.salesforceliveagent.com
URL: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
85.222.144.120 Paris, France, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl1-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com
Software
Jetty /
Resource Hash
98d44bd96c1982a96c0d973d4d8445e90dd90b908ac036c08b70d53b89228e84

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

Date
Wed, 15 Feb 2023 08:52:38 GMT
Cache-Control
max-age=60, must-revalidate
Last-Modified
Tue, 07 Feb 2023 08:36:02 GMT
Server
Jetty
Accept-Ranges
bytes
Content-Length
3197
Content-Type
application/javascript
accorhotel-button-dea438ef9f97f24b3920bf4ee20a173d.png
d6tizftlrpuof.cloudfront.net/themes/production/ Frame 3A09 		3 KB
4 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-dea438ef9f97f24b3920bf4ee20a173d.png
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.225.84.154 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-84-154.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
22ac35879f434ae8e5b88dc9d13a7b7a8efa78c34cb83206982947787efdcb9a

Request headers

accept-language
en-GB,en;q=0.9
Referer
https://help.accor.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36

Response headers

Date
Mon, 09 Jan 2023 02:25:30 GMT
x-amz-version-id
AjOGMvw1cwmGJmmI9ebKZeCxkke4Zquh
Via
1.1 6c9a2d99a25484f38efa27d58a726b2c.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
FRA2-C2
Age
3220029
x-amz-server-side-encryption
AES256
X-Cache
Hit from cloudfront
Connection
keep-alive
Content-Length
3308
Last-Modified
Wed, 20 Jul 2022 16:40:26 GMT
Server
AmazonS3
ETag
"dea438ef9f97f24b3920bf4ee20a173d"
Content-Type
image/png
Cache-Control
max-age=315360000, no-transform, public
Accept-Ranges
bytes
X-Amz-Cf-Id
gfS_RAscsv4Gnr6kq7JLD6K9H-4lBEkN-7bwcqIAeiqdQdhkFQT9VQ==
aura
help.accor.com/s/sfsites/ 		1 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/s/sfsites/aura?r=6&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.getAllowedPostMessageOrigins=1
Requested by
Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/Yf79GSf0tCGqGtchnyT8-Q/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
6498379a365f247db4437bd5eacbe79c0bb898536acd01abeda825d18d72fa46
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://help.accor.com/s/contact?language=fr&utm_medium=email&utm_source=transactional&utm_campaign=VERIFY_ACCOUNT_BY_LINK
accept-language
en-GB,en;q=0.9
X-SFDC-Page-Scope-Id
c2323316-85a2-480a-a3d9-96a1bd65e88b
X-SFDC-Request-Id
27552900008ee79826
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
date
Wed, 15 Feb 2023 08:52:38 GMT
akamai-grn
0.87a02417.1676451158.686bce80
x-cache-status
M
server-timing
Total;dur=22
content-length
719
x-xss-protection
1; mode=block
referrer-policy
origin-when-cross-origin
last-modified
Tue, 15 Feb 2022 08:52:38 GMT
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
vary
Origin, Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin
*
expires
Tue, 15 Feb 2022 08:52:38 GMT
NetworkTrackingServlet
help.accor.com/_ui/networks/tracking/ Frame 44C7 		0
269 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://help.accor.com/_ui/networks/tracking/NetworkTrackingServlet
Requested by
Host: help.accor.com
URL: https://help.accor.com/jslibrary/1647410350242/sfdc/NetworkTracking.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:3500:18::1724:a287 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://help.accor.com/apex/FAQ_callback?error=login_required
accept-language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.96 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security
max-age=63072000; includeSubDomains
date
Wed, 15 Feb 2023 08:52:39 GMT
akamai-grn
0.87a02417.1676451159.686bf500
x-origin-cache-control
no-cache,must-revalidate,max-age=0,no-store,private
x-cache-status
M
content-type
application/json; charset=UTF-8
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
expires
Thu, 01 Jan 1970 00:00:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
help.accor.com
URL
https://help.accor.com/resource/1623140669000/FAQ_AccorLogo

Verdicts & Comments Add Verdict or Comment

63 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 boolean| credentialless object| oncontentvisibilityautostatechange object| sc function| getCookie object| cookieOAC function| OptanonWrapper object| dataLayer object| Xloader object| regeneratorRuntime function| setImmediate function| clearImmediate object| $accor object| TagManager object| GTMStateLoader object| OneTrustStub object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| Router string| OnetrustActiveGroups string| OptanonActiveGroups object| otStubData object| google_tag_manager function| postscribe object| google_tag_manager_external object| google_tag_data function| gtag function| usaBillaIntegration object| _uxa number| w number| h function| lightningjs function| usabilla_live object| customObj string| brandname string| displayZone string| loyaltypoints string| memberstatus string| navigatorLanguages string| numberofadults string| numberofchildren string| pagename string| searchcity string| sessionId string| usercity string| userCurrency string| userLang string| userlog string| userLocalizationInitial string| usernameU object| Optanon object| OneTrust object| embedded_svc

13 Cookies

Domain/Path Name / Value
help.accor.com/s Name: renderCtx
Value: %7B%22pageId%22%3A%22c3003407-675c-4450-bdf9-f8eea3d0d812%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22cec953d7-0f22-4009-a22b-dcefc888d8ca%22%2C%22audienceIds%22%3A%22%22%7D
help.accor.com/ Name: CookieConsentPolicy
Value: 0:1
help.accor.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
help.accor.com/ Name: PicassoLanguagec7d5c748-13dc-4708-81ff-6b0a7307d27cPublished
Value: d94496fe-6284-4f89-ba0a-b4e741dbdbd3
help.accor.com/ Name: sfdc-stream
Value: !ucMimxPlkZtdko/lTSCmiJmB75NKY3QZimPEhTJ+wd6L2mGdRuhSlpvzNeEFEUxX7yHezjIvEifM7Qg=
help.accor.com/ Name: force-proxy-stream
Value: !L0vc0t25a1gCNaAGoMetTtIeSR2wMPBQT+n92JSbKU5TYzW1FaZgN1RYN2kgrhFicNnnP4/zxNjoFEk=
help.accor.com/ Name: force-stream
Value: !ucMimxPlkZtdko/lTSCmiJmB75NKY3QZimPEhTJ+wd6L2mGdRuhSlpvzNeEFEUxX7yHezjIvEifM7Qg=
.accor.com/ Name: OptanonConsent
Value: isGpcEnabled=0&datestamp=Wed+Feb+15+2023+08%3A52%3A37+GMT%2B0000+(GMT)&version=202301.2.0&isIABGlobal=false&hosts=&genVendors=V62%3A0%2CV37%3A0%2CV67%3A0%2CV38%3A0%2CV64%3A0%2CV58%3A0%2CV25%3A0%2CV26%3A0%2CV42%3A0%2CV9%3A0%2CV8%3A0%2CV27%3A0%2CV51%3A0%2CV39%3A0%2CV23%3A0%2CV55%3A0%2CV5%3A0%2CV34%3A0%2CV10%3A0%2CV53%3A0%2CV59%3A0%2CV36%3A0%2CV49%3A0%2CV65%3A0%2CV19%3A0%2CV33%3A0%2CV57%3A0%2CV52%3A0%2CV48%3A0%2CV29%3A0%2CV17%3A0%2CV11%3A0%2CV56%3A0%2CV12%3A0%2CV72%3A0%2CV13%3A0%2CV41%3A0%2CV40%3A0%2CV68%3A0%2CV60%3A0%2CV50%3A0%2CV15%3A0%2CV54%3A0%2CV28%3A0%2CV30%3A0%2CV46%3A0%2CV4%3A0%2CV14%3A0%2CV61%3A0%2CV7%3A0%2CV45%3A0%2CV16%3A0%2CV32%3A0%2CV21%3A0%2CV69%3A0%2CV63%3A0%2CV6%3A0%2CV18%3A0%2CV31%3A0%2CV44%3A0%2CV71%3A0%2CV43%3A0%2CV35%3A0%2CV47%3A0%2C&consentId=0b704d40-b09b-441d-8e6c-6bf8dbb2b45c&interactionCount=0&landingPath=https%3A%2F%2Fhelp.accor.com%2Fs%2Fcontact%3Flanguage%3Dfr%26utm_medium%3Demail%26utm_source%3Dtransactional%26utm_campaign%3DVERIFY_ACCOUNT_BY_LINK&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0%2CC0005%3A0
help.accor.com/ Name: pctrk
Value: 09cf9d7c-55ad-4031-b771-6d5cdf6bbb07
login.accor.com/ Name: PF
Value: uQ2zoPjFfNC8DDTZkiuO9z
.accor.com/ Name: visid_incap_2545443
Value: 6hE2xwP/RQqurXkPKbstGlWd7GMAAAAAQUIPAAAAAACDZM90kXWUhD3BYTk6Cq7/
.accor.com/ Name: nlbi_2545443
Value: v/XhVckvhzH81flW+0jM0AAAAABKjsePBIyrU+h2M1+oRE0r
.accor.com/ Name: incap_ses_1288_2545443
Value: fRbDXq80+ySyP/Yl0OXfEVWd7GMAAAAAabg609SPHRL/Huc5Answzg==

1 Console Messages

Source Level URL
Text
network error URL: https://help.accor.com/resource/1623140669000/FAQ_AccorLogo
Message:
Failed to load resource: net::ERR_HTTP2_PROTOCOL_ERROR

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

all.accor.com
cdn.cookielaw.org
d.la2-c1-cdg.salesforceliveagent.com
d6tizftlrpuof.cloudfront.net
geolocation.onetrust.com
help.accor.com
login.accor.com
service.force.com
w.usabilla.com
www.googletagmanager.com
help.accor.com
13.225.84.154
152.199.22.100
161.71.0.166
2606:4700::6810:9440
2606:4700::6812:1b55
2a00:1450:4001:80e::2008
2a02:26f0:3500:18::1724:a287
45.60.155.180
52.209.203.15
85.222.144.120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