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Contact Zebra





Privacy Statement


PRIVACY STATEMENT


ZEBRA PRIVACY STATEMENT

This Zebra Privacy Statement ("Privacy Statement") describes how Zebra
Technologies Corporation and its subsidiaries and affiliates ("Zebra") collect,
use, transfer, and disclose data including personally identifiable information
(“Personal Information”) obtained through Zebra’s websites (the "Site(s)") and
via other methods.  By using the Sites or submitting any Personal Information to
Zebra, you acknowledge that you have read, understood, and agree to be bound by
this Privacy Statement and the Zebra Terms of Use.

This Privacy Statement also describes certain matters related to the EU-U.S.
Privacy Shield and Swiss-U.S. Privacy Shield frameworks. Zebra has certified it
adheres to EU-U.S. Privacy Shield framework and the Swiss-U.S Privacy Shield
framework.  To learn more and view Zebra’s Privacy Shield Policy click
here. Zebra’s Privacy Shield certification also covers the following additional
entity: Reflexis Systems Inc.

 


DATA ZEBRA COLLECTS

Zebra collects data to provide customers with products and services, and to
operate Zebra’s business. Some of this data is provided directly, such as when
you create a Zebra account, connect a Zebra device to the Internet or a Cloud
service, provide equipment for maintenance, or contact Zebra for support or to
perform other services.  Zebra receives some data by recording how users
interact with Zebra products and services by, for example, using technologies
like Cookies, receiving error reports, usage data or location data from software
running on Zebra products or from utilizing Zebra services.

The data Zebra collects depends on the products, services and features used, and
can include the following:

Name and contact data. Information, including Personal Information, collected
through the Sites or through other means, may include name and salutation, job
title, physical address, time zone, telephone number (including work or home
office, mobile, and fax numbers), photograph, e-mail address, and other contact
information. Zebra also collects marketing contacts and preferences (phone,
email, postal mail, fax, and text messages), name and nature of your business,
language preference, and delivery and fulfillment information.

Credentials. Zebra collects information used for authentication and account
access.

Payment data. Zebra or its payment processor collects data necessary to process
payments for purchases from Zebra, such as credit/debit card information, bank
information, wire transfer and/or any other financial or payment information
associated with a payment.

Usage data. Zebra collects data about how users and devices interact with Zebra
products and services. For example, Zebra collects:

Product use data. Zebra collects product feature use data, website activity
data, performance data, product preference information, purchase history, and
the webpages you visit.

Device data. Zebra may collect data about a device, its operational state,
configuration, past usage data, device performance data, and information on the
network used to connect and use Zebra products. This includes data about the
operating systems, applications and other software installed on the device,
including product keys. This also includes Internet Protocol (IP) address,
network authentication, MAC address, other device identifiers, regional and
language settings. ZSB Series’ printers use of information received from Google
APIs will adhere to the Google API Services User Data Policy, including the
Limited Use requirements.

Error reports and performance data. Zebra collects data about the performance of
Zebra products and problems experienced. This data helps diagnose problems in
the products to improve Zebra’s products, and to provide solutions. Depending on
product and settings, error reports may include data such as the type or
severity of the problem, details of the software or hardware related to an
error, device status, usage data, contents of data or files that were processing
when an error occurred, and data about other devices, networks, or software with
which the device interacts.

Support data. When Zebra is engaged for support, Zebra’s contact with any data
or information stored on a device will be incidental in most instances.  Devices
returned to Zebra for repair should be wiped of all data.  Zebra will collect
data about any hardware, software, and other details related to the support
incident for the purpose of tracking device performance and product improvement.

Location data. Zebra may collect data about your location, which can be either
precise or imprecise. Precise location data can be Global Position System (GPS)
data, as well as data identifying nearby cell towers and Wi-Fi hotspots Zebra
collects when location-based products or features are enabled. Imprecise
location data includes, for example, a location derived from your IP address or
other data that indicates the geolocation of an IP address with less precision
including latitude, longitude, city, region, country or postal code.

Cookies. Sites may collect certain kinds of data which could encompass Personal
Information during your visit, including through the use of Cookies. Cookies are
small text files sent from a site to the hard drive of a user's device to store
bits of information related to that user or device. Cookies can store
information about the device and users, including IP addresses, navigational
data, server information, data transfer times, user preferences, and passwords
needed to access the special areas on Zebra Sites. Zebra uses Cookies to assist
with the downloading of documents from Sites and for other business purposes
such as traffic analysis of Sites. If you choose to create a user profile, Zebra
will use Cookies to store the Personal Information for your profile. Your
browser may be able to be configured to block, reject, remove or disable Cookies
and other tracking technologies. However, if you reject or remove Cookies or
other tracking technology, you might not be able to access certain pages or use
important functions on Sites, including downloading documents and establishing a
user profile.

Other Technology. Sites also use IP addresses, log files and other technology to
identify Site problems and usage. Zebra also uses Web beacons to perform
standard traffic analysis on the Sites in a manner similar to how Zebra uses
Cookies and to track Site(s) usage for statistical purposes. Zebra reserves the
right to introduce new tracking technologies and techniques related to the use
of the Sites, although Zebra will do so subject to and in accordance with
applicable data protection laws and regulations.

 


HOW ZEBRA USES PERSONAL INFORMATION

Zebra uses, discloses, transfers, and otherwise processes data, including
Personal Information, in several ways. Zebra uses the data it collects for three
basic purposes: (1) to process transactions for the sale and support of Zebra
products and/or services, (2) to operate Zebra’s business, and to provide and
support the products and services Zebra offers (including improving and
personalizing), and (3) to send certain communications, including promotional
communications. When customers place an order, Zebra uses the Personal
Information provided, including any payment information necessary to provide the
products or services requested.  If you create a user profile, Zebra will store
Personal Information as requested to manage the profile and communicate with the
user.  Without limiting our obligations under our Privacy Shield Policy, if you
are located outside of the United States, please be aware that any information
you provide to Zebra through the Sites may be transferred to the United States. 
Please also be aware that by using the Sites and giving Zebra your information,
you consent to such transfer. You also understand that the U.S. may not provide
the same level of protections as the laws of your country.

Personal Information may also, subject to the requirements of applicable law, be
used, disclosed and transferred to law enforcement personnel and other persons
in situations where Zebra believes that it is necessary to identify, contact, or
bring legal proceedings against someone who may be misusing the Sites,
interfering with the rights of Zebra or other users, or when Zebra reasonably
believes that the law requires or permits such disclosure.

 


WHY ZEBRA SHARES PERSONAL INFORMATION

Zebra shares Personal Information with consent or as necessary to complete any
transaction or provide any product or service requested or authorized. Zebra
also may disclose and transfer Personal Information to channel partners,
strategic partners, suppliers and other third parties for the purposes described
in this Privacy Statement and to assist with the operation of the Sites and/or
the associated business transactions.  If Zebra sells or divests all or part of
its business, makes a transfer of assets, or otherwise becomes involved in a
change of control transaction, or in the unlikely event of bankruptcy, Zebra may
transfer Personal Data covered by this Privacy Shield Policy to one or more
third parties as part of the transaction including the due diligence process.

Additionally, Zebra will access, transfer, disclose, and preserve Personal
Information when Zebra has a good faith belief that doing so is necessary to:

 1. comply with applicable law or respond to valid legal process, including from
    law enforcement or other government agencies;
 2. protect our customers, for example to prevent unsolicited emails or attempts
    to defraud users of Zebra products, or to help prevent the loss of life or
    serious injury of anyone;
 3. operate and maintain the security of Zebra’s products and services,
    including to prevent or stop an attack on Zebra’s computer systems or
    networks; or
 4. protect the rights or property of Zebra, including enforcing the terms
    governing the use of the products or services; however, if Zebra receives
    information indicating that someone is using Zebra products or services to
    traffic in stolen intellectual or physical property, Zebra may refer the
    matter to law enforcement.

 


DATA SECURITY

Pursuant to applicable regulations, Zebra maintains reasonable technical and
administrative procedures to protect data including Personal Information against
accidental or unlawful destruction or accidental loss, alteration, unauthorized
disclosure or access. Zebra cannot guarantee any data’s absolute security or
warrant the security of any data against any possible loss or unauthorized
access.

 


ACCESS AND CORRECTION OF PERSONAL INFORMATION

If you wish to access or update the Personal Information submitted through the
Sites, or to make any inquiries (including requests of cancellation or deletion)
about the collection or processing of such information, please contact us as
described below in the section labeled "Contact" or in the Privacy Shield Policy
as applicable.  Zebra provides individuals with access to their Personal
Information where required by applicable data protection and privacy laws. 
Individuals will be required to sufficiently verify their identity. Declining to
provide Personal Information may limit Zebra’s ability to respond to your
inquiry.

 


LINKS TO OTHER INTERNET SITES

The statements set forth in this Privacy Statement are for the Sites and other
activities.  Other sites hosted by third parties may have different practices.
If you link to or otherwise visit any other sites managed by third parties, you
must review the privacy policies posted at those sites.  Zebra has no control
over those sites and is not responsible or liable for the policies and practices
followed by third parties.

 


RETENTION OF DATA

Zebra will keep your data, which may include Personal Information, for as long
as necessary for the purposes for which it was collected, to provide you with
products or services, to conduct legitimate business interests, and where
otherwise required or permitted by law.

 


GENERAL DATA PROTECTION REGULATION (GDPR)

The GDPR Addendum applies in circumstances where Zebra’s privacy practices are
subject to the EU General Data Protection Regulation (“GDPR”). If applicable to
you, the GDPR Addendum should be read in conjunction with this Privacy Policy.

 


CALIFORNIA PRIVACY DISCLOSURES

Effective January 1, 2020, under the California Consumer Privacy Act of 2018
(CCPA), California residents have the following new rights in respect to their
personal information:

 1. The right to request the deletion of any Personal Information about the
    consumer that has been collected from the consumer;
 2. The right to request disclosures regarding the collection of Personal
    Information;
 3. The right to request disclosures regarding the sale of Personal Information
    or disclosures made for a business purpose;
 4. The right not to be discriminated against for exercising his/her rights
    under the CCPA;
 5. The right to opt-out of the sale of Personal Information; and
 6. The right to opt-in for minors; and,
 7. The right to opt-in for any financial incentive programs.

Right to Deletion and Disclosure of Personal Information

Twice within a 12-month period, California residents, with whom Zebra has an
established business relationship, may make a personal information request.
Zebra will need to collect information from you to verify your identity before
this request can be fulfilled. You may also request that personal information
not being used for a business purpose be deleted.

A request may be made to access personal information by emailing
privacy@zebra.com, calling 877 561 8503 or writing us at:

Privacy Office
3 Overlook Place
Lincolnshire, IL 60004

Right to Opt Out of Sales

If you are a California resident, you may opt-out of any sale of your personal
information to the extent enabled by California law by emailing us at
privacy@zebra.com, calling 877 561 8503 or writing us at:

Privacy Office
3 Overlook Place
Lincolnshire, IL 60004

Right to Not Be Discriminated Against

Zebra does not discriminate on the basis of consumer rights requests.

Right to Opt-out

Zebra may use third-party ad servers (or ad networks) to deliver ads to you on
our behalf. These third-party ad servers may collect and use non-personal
information about your visits to our site in order to present advertisements
that may be of interest to you. If you would like more information about this
practice or to opt-out of having this information used by third-party ad servers
to provide targeted ads, please visit
https://www.networkadvertising.org/managing/opt_out.asp.

 


UNSUBSCRIBING FROM EMAILS

If you are currently receiving emails from Zebra and wish to be removed from a
communication, unsubscribe by using the unsubscribe link in the email or click
here to remove yourself from our mailing list.

 


CHILDREN’S PRIVACY

We do not knowingly solicit children to purchase our services or products. Our
websites are not designed to attract children under the age of 13 and we do not
intentionally or knowingly collect Personal Information on our websites from
anyone under the age of 13.


 


OTHER COUNTRY PRIVACY STATEMENTS THAT MAY APPLY

The following Policy Statements apply to the indicated countries:

Argentina – Aviso de Privacidad Para Argentina
Colombia – Politica de Tratamiento de Datos Personales
Mexico – Aviso de Privacidad Integral Para Mexico
Brazil - Aviso de Privacidade para o Brasil
United Kingdom Privacy Statement

REVISIONS TO THIS PRIVACY STATEMENT 

Zebra reserves the right to change this Privacy Statement from time to time at
Zebra’s discretion consistent with legal, contractual, and regulatory
requirements. Please check this Privacy Statement frequently and particularly
before you submit Personal Information via the Sites.
 


CONTACT

If you have any questions about this Privacy Statement, please contact us at:

Zebra Technologies Corporation
International Headquarters
Attn: Legal Department
3 Overlook Point
Lincolnshire, IL 60069 USA
Email: Privacy@Zebra.com
Phone: +1 847 464-8010

V6 Date: January 5, 2021

Have a Zebra Legal Representative Contact You

 

 





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