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Associate Technical Program Manager MP Facing- US Shift
Fictiv
Bengaluru, India Office
12 hours
Apply
12 hours

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company
transforming the $350 billion manufacturing industry. Our cutting-edge cloud
platform uses AI and machine learning algorithms to help companies build
hardware at the speed of software. Come join our growing team!

--------------------------------------------------------------------------------

 


WHAT’S IN IT FOR YOU?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were
boxed in by bureaucratic legacy processes or old school tactics. Having a growth
mindset is deeply ingrained into our company culture since day 1 so Fictiv is an
environment where you have the creative liberty and support of the team to try
big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them
will help you grow in your career? Will you be challenged by teammates to
achieve your potential? Or are they roles that will ask you to do more of what
you've already mastered. At Fictiv, you'll be surrounded by supportive teammates
who will push you to be your best through their curiosity and passion.



IMPACT IN THIS ROLE

At Fictiv, we’re building a company that is developing the operating system for
sourcing custom mechanical parts. We already enjoy manufacturing and delivering
highly complex, high quality parts for our Fortune 500 customers who are
building the future with products like autonomous electric vehicles, surgical
systems, and industrial robots. As we scale our business, we are looking to
expand our growth within India.

In your role as TPM, you will be working directly with our manufacturing
partners in the United States, you’ll be using your engineering background and
manufacturing process knowledge, to manage high mix/low volume projects ensuring
we’re executing projects within scope, to the customer requirements and within
budget , while maintaining customer satisfaction. You will ensure that there is
a match between our customer’s requirements and the capabilities of the
manufacturing partner you are assigning a project to. You will be responsible
for scheduling assigned work orders and act as a Project Engineer to address any
in-process questions our manufacturing partners may raise, provide production
status visibility to our customers, and mitigate major project risks that pose a
threat to meeting our customers specifications.

As a key member of the team, you will be taking our currently developed
processes and driving their use in a new region with new manufacturing partners.
Additionally, you will actively identify areas for improvement in your workflow
and in the systems used by the Technical Project Management team, and will drive
those improvements through cross functional projects.

We have two sets of customers—our builders, who order parts through us, and our
manufacturing partners, who manufacture and assemble these parts—and you’ll take
the inputs from our builders and work with our manufacturing partners to deliver
on our builders’ expectations. At Fictiv, we believe in creating the world’s
premier platform for hardware manufacturing, and you’ll be playing a critical
role in making that happen.

You will report to the head of Program Management


WHAT YOU’LL BE DOING

 * Project Management – Manage projects throughout entire execution to ensure
   success as defined by adherence to standards of scope, budget, and timeline.
 * Risk Mitigation - Mitigate risks and coordinate with various stakeholders
   (internally and externally) in order to ensure the on-time delivery of an
   order to the builders’ design specifications.
 * Work Order Assignment – Take ownership of scheduling and overseeing the
   distribution of your assigned manufacturing work orders to members of our
   manufacturing partner network in order to fulfill our builders’ orders on
   time.
 * Production Issue Resolution – Answer open technical questions that our
   manufacturers may have around how best to manufacture the parts, and build
   the products that we have assigned to them.
 * Change Order Management – Ensure post-sale change requests from all
   stakeholders are evaluated, and appropriately implemented while mitigating
   any associated risks.
 * Continuous Improvement – Identifying areas of improvement and driving
   tactical and strategic improvements to the Technical Project Management
   workflow.
 * Communication Management - Communicate proactively with all involved
   personnel to provide encouragement, identify problems, create solutions, and
   implement efficiency improvements


DESIRED TRAITS

 * Bachelor’s degree in engineering and 3-5 years equivalent engineering related
   work experience in hardware / manufacturing as an OEM or, ideally, as a
   contract manufacturer.
 * Strong team orientation & communication skills, excellent verbal and written
   communication skills.
 * Previous experience working in night shift.
 * Fluent in written and spoken English, experience working in multicultural
   environments.
 * Background in working with a minimum of three of the following manufacturing
   processes:
 * 3DP Printing - MUST
 * CNC Machining - MUST
 * Rapid Tooling - Preferred
 * Injection Molding - Preferred
 * Urethane Casting
 * Sheet Metal Fabrication - Preferred
 * Proven project management skills: scope, timing and quality management.
 * Good understanding in quality management, testing and logistics.
 * Experience working with multiple stakeholders, managing project requirements,
   aligning expectations, and maintaining project communications through a
   successful project completion.
 * Experience in low volume piece part and proto builds - Prefered.
 * You are excellent with problem-solving skills.
 * You are results-oriented.
 * Possesses a good sense of urgency, demonstrated ability of owning and
   managing delivery schedules across tight deadlines.
 * You are meticulous, detail-oriented, and have an inclination for
   documentation.
 * You have a history of data-based decision making.
 * Self-starter, manages time efficiently, able to complete work in a timely
   manner without active supervision.
 * Adaptable and gritty - you can work with ambiguous or under-defined processes
   and while still being able to output work that meets the ultimate goals of
   the project.
 * You’re able to see the benefit to systems that can be both repeatable and
   adaptable, and you’re able to improve the reliability of these systems while
   maintaining their flexibility.er without active supervision

Interested in learning more?  We look forward to hearing from you soon.

 

--------------------------------------------------------------------------------

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets,
self-driving cars, and life-saving robots are designed, developed and delivered
to customers around the world. 

This transformation is made possible through our technology-backed platform, our
global network of manufacturing partners, and our people with deep expertise in
hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives
and experience to our culture and company. We believe inclusion is the best way
to create a strong, empathetic team. Our belief is that the best team is born
from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but
not limited to women, members of the LGBTQ community, people of color, people
with disabilities, and veterans.

Apply
Associate Customer Program Manager - US Shift
Fictiv
Bengaluru, India Office
12 hours
Apply
12 hours

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company
transforming the $350 billion manufacturing industry. Our cutting-edge cloud
platform uses AI and machine learning algorithms to help companies build
hardware at the speed of software. Come join our growing team!

--------------------------------------------------------------------------------

 

 * What’s in it for you?
 * Opportunity To Unlock Your Creativity
   Think of all the times you were held back from trying new ideas because you
   were boxed in by bureaucratic legacy processes or old school tactics. Having
   a growth mindset is deeply ingrained into our company culture since day 1 so
   Fictiv is an environment where you have the creative liberty and support of
   the team to try big bold ideas to achieve our sales and customer goals.
 * Opportunity To Grow Your Career
   There are plenty of sales jobs out there. The question is whether any of them
   will help you grow in your career? Will you be challenged by teammates to
   achieve your potential? Or are they roles that will ask you to do more of
   what you've already mastered. At Fictiv, you'll be surrounded by supportive
   teammates who will push you to be your best through their curiosity and
   passion.
   
 * Impact In This Role
 * At Fictiv, we’re building a company developing the operating system for
   sourcing custom mechanical parts. We already enjoy manufacturing and
   delivering highly complex, high-quality parts for our Fortune 500 customers
   who are building the future with products like autonomous electric vehicles,
   surgical systems, and industrial robots. As we scale our business, we want to
   expand our growth within India.
 * In your role as Associate Customer Program Manager, you will be working
   directly with our US-based customers, and you’ll be using your agility,
   problem-solving skills, and customer service advocacy to help our customers
   increase the velocity and quality of products delivered. You will collaborate
   with the cross-functional teams to resolve customer pain points, address
   customer needs, and help manage customer projects end to end. You will
   support multiple customers across a variety of manufacturing orders to be
   fulfilled in different regions around the world.
 * This role is a fast-paced, customer-facing position where you’ll continually
   be amazed by the hardware products being developed by our customers across a
   wide range of industries ranging from Fortune 500 businesses to young
   startups. Fictiv has a defined set of workflows operating across different
   platforms; with a continuous improvement approach, you will provide input to
   improve our processes and streamline operations. Fictiv is an environment
   where you’ll have the creative liberty and the team's support to try bold
   ideas to achieve our customer goals.
 * We have two sets of customers—our builders, who order parts through us, and
   our manufacturing partners, who manufacture and assemble these parts— your
   empathy, creativity, and passion for service will help us create a thriving
   ecosystem for both. At Fictiv, we are building the operating system for
   custom mechanical parts through New Product Development, and you’ll be
   playing a critical role in making that happen.
 * You will report to the Team Lead of Customer Program Management and work
   during US business hours.
 * What You’ll Be Doing
 * Customer Management: You will be our customers’ best ally at Fictiv. Work
   closely with our customers to ensure a seamless and high-quality experience.
   Nurture relationships and resolve issues to help drive customer loyalty.
 * Case management: Concurrently manage a variety of manufacturing orders with
   multiple customers and the internal operations teams. Prioritize and resolve
   top user requests to address their product development needs and meet
   customer expectations for timing and quality.
 * Communication: Gather, interpret, and communicate engineering, design,
   manufacturing, and logistics requirements to ensure the orders will be
   delivered on time and in full
   Collaboration: Collaborate with sales and the manufacturing operations teams
   to ensure successful delivery to the customer and advocate on their behalf -
   through the project lifecycle, including post-delivery exceptions.
 * Program Management – Manage projects with top-down oversight throughout the
   entire execution to ensure success as defined by adherence to standards of
   scope, budget, and timeline.
   Continuous Improvement: Identify improvement areas and collaborate with the
   cross-functional team to prioritize and define solutions to increase our
   efficiency.


DESIRED TRAITS

 * Bachelor’s degree in engineering (or equivalent) and 3-6 years of relevant
   experience in a fast-paced operations environment with a customer service
   focus, preferably within a manufacturing company.
 * Proven experience working directly with US based customers, holding the
   customer’s best interests at heart.
 * Outstanding skills in communication and empathy. You know what to say and
   when to say it, whether online or over the phone. You are clear, concise, and
   direct while also being extremely personable.
 * Fluent in written and spoken English, experience working in multinational
   environments.
   Accountability: you say what you do and do what you say.
 * Previous experience working in the night shift during US business hours.
 * Basic project management knowledge: scope, timing and quality.
 * Basic operations knowledge: logistics, RMAs, change requests, invoicing.
 * Self-starter, managing time efficiently, and can complete tasks on time with
   a given prioritization framework.
 * Eager to learn about the manufacturing ecosystem and the New Product
   Development process.
   Ability to work one of the following overnight shifts:
   9am-5pm Pacific Time (Mon-Fri)
   6am-2pm Pacific Time (Mon-Fri)

Interested in learning more?  We look forward to hearing from you soon.

 

--------------------------------------------------------------------------------

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets,
self-driving cars, and life-saving robots are designed, developed and delivered
to customers around the world. 

This transformation is made possible through our technology-backed platform, our
global network of manufacturing partners, and our people with deep expertise in
hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives
and experience to our culture and company. We believe inclusion is the best way
to create a strong, empathetic team. Our belief is that the best team is born
from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but
not limited to women, members of the LGBTQ community, people of color, people
with disabilities, and veterans.

Apply
Senior Project Manager of Marketing Operations
Celonis
Munich, Germany
12 hours
Apply
12 hours

We're Celonis, the global leader in process mining technology, and we’ve
delivered enormous value to the world’s largest and most esteemed companies.  To
continue to help organizations uncover hidden business value opportunities,
reduce carbon emissions, and radically improve customer service, we need you to
join us. 

The Team:

The Celonis Marketing team are looking for an experienced Project Manager.
Reporting directly into the Head of the Marketing Project Management Office
(PMO), you will play a pivotal role in structuring and organizing projects,
processes and workflows and enjoy working in a fast paced and dynamic work
environment. 

The Role: 

As a Senior Project Manager in the Marketing Project Management Office (PMO) at
Celonis, you will play a crucial role in overseeing and executing strategic
marketing initiatives. You will collaborate with cross-functional teams,
ensuring projects align with Celonis' business objectives and contribute to the
overall success of the organization. The Senior Project Manager will report
directly to the Head of Marketing PMO and will be responsible for driving
projects from initiation to completion.

The work you’ll do: 

We see the PMO as an internal service team. Providing support and structure
where needed and helping all marketing teams to reach their goals. A core focus
of the role is “change management”: Identify needs, understand the business, and
derive actionable insights. Analyzing data, drawing the right conclusions, and
communicating the findings in a comprehensible format is key.

Responsibilities:

 * Project Leadership:
    * Lead and manage marketing projects, ensuring they are delivered on time,
      within scope, and within budget.
    * Collaborate with stakeholders to define project objectives, scope, and
      success criteria.
    * Provide guidance and direction to project teams, fostering a collaborative
      and high-performance work environment.

 * Strategic Planning:
    * Work closely with the Head of Marketing PMO to align projects with the
      overall marketing and business strategy.
    * Develop project plans, including timelines, milestones, and resource
      allocation.
    * Identify and mitigate potential risks and obstacles to project success.

 * Cross-Functional Collaboration:
    * Collaborate with various teams within the marketing department, including
      content creation, digital marketing, events, and product marketing.
    * Foster effective communication and collaboration between different
      departments to ensure seamless project execution.
    * Act as a liaison between the marketing PMO and other business units,
      promoting alignment and shared goals.

 * Resource Management:
    * Manage project resources, including budget allocation and tracking.
    * Work with resource managers to ensure the availability and allocation of
      necessary team members.
    * Optimize resource utilization to maximize efficiency and project outcomes.

 * Performance Monitoring and Reporting:
    * Establish key performance indicators (KPIs) for projects and monitor
      progress against them.
    * Provide regular project status updates to stakeholders and leadership.
    * Conduct post-project evaluations to identify areas for improvement and
      lessons learned.

Qualifications:

 * Bachelor's degree in Marketing, Business, or a related field. Master is a
   plus.
 * Proven experience as a Project Manager in marketing or related roles -
   minimum of 5 years of work experience in the B2B Marketing or Sales space -
   either directly or as a consultant.
 * Strong understanding of marketing processes, strategies, and best practices.
 * Understanding of B2B business metrics, planning, analytics.
 * Excellent leadership, communication, and interpersonal skills.
 * Ability to manage multiple projects simultaneously in a fast-paced
   environment.
 * Familiarity with project management tools and methodologies.
 * PMP or other project management certifications are advantageous.
 * Professional fluency in English 

What Celonis can offer you:

 * The unique opportunity to work within a new category of technology, Process
   Intelligence
 * Investment in your personal growth and skill development (clear career paths,
   internal mobility opportunities, L&D platform, mentorships, and more)
 * Great compensation and benefits packages (equity (restricted stock units),
   life insurance, time off, generous leave for new parents from day one, and
   more). For intern and working student benefits, click here
 * Physical and mental well-being support (subsidized gym membership, access to
   counselling, virtual events on well-being topics, and more)
 * A global and growing team of Celonauts from diverse backgrounds to learn from
   and work with
 * An open-minded culture with innovative, autonomous teams
 * Business Resource Groups to help you feel connected, valued and seen
   (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis,
   Resilience@Celonis, Asians@Celonis, Latinx@Celonis, Veterans@Celonis and more
 * A clear set of company values that guide everything we do: Live for Customer
   Value, The Best Team Wins, We Own It, Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world’s largest and most
esteemed companies yield immediate cash impact, radically improve customer
experience, and reduce carbon emissions. Its Process Intelligence platform uses
industry-leading process mining technology and AI to present companies with a
living digital twin of their end-to-end processes. For the first time, everyone
in an organization has a common language for how the business runs, visibility
into where value is hiding, and the ability to capture it. Celonis is
headquartered in Munich, Germany and New York City, USA with more than 20
offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment and equal opportunity in all
aspects of employment. We will not tolerate any unlawful discrimination or
harassment of any kind. We make all employment decisions without regard to
race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity
or expression, transgender status, national origin, citizenship status,
religion, physical or mental disability, veteran status, or any other factor
protected by applicable anti-discrimination laws.  As a US federal contractor,
we are committed to the principles of affirmative action in accordance with
applicable laws and regulations.  Different makes us better.

Accessibility and Candidate Notices

Apply
Cybersecurity Program Manager
Second Front Systems
Remote —  Full-Time - Remote Remote
12 hours
Apply
12 hours


CYBERSECURITY PROGRAM MANAGER

Remote
Product – Security /
Full-Time - Remote /
Remote
Apply for this job
ABOUT THE ROLE:
Second Front Systems (2F) is seeking a motivated Cybersecurity Program Manager
to support our Security team. We are a fast-growing entrepreneurial team working
at the convergence of technology and national security. The work will be dynamic
and wide-ranging supporting Engineering leadership and Program Management in the
security and accreditation of our current product, Game Warden.Reporting
directly to the Principal Security Engineer, this role will define and manage
the agile framework and processes for each security team and deliverable.  The
role will be responsible for balancing multiple delivery trains for 4 distinct
agile teams. 


Note: This position requires U.S. citizenship due to government contract
requirements.


What You’ll Do:
As our Cybersecurity Program Manager, you will be responsible for organizing and
overseeing the security and accreditation aspects of Game Warden and other
future products. You will work closely with cross-functional teams, including
the Engineering, Customer Operations, Product Management, Growth and others , to
ensure timely accreditation of new environments and continued accreditation of
existing environments.


SOME OF THE KEY RESPONSIBILITIES INCLUDE:

 * Act as the team’s scrum master to manage agile sprint ceremonies, groom the
   security team backlog, drive multiple release trains, and communicate
   execution priorities while balancing short term needs against long term
   goals.
 * Collaborate with stakeholders to ensure the security strategy is aligned with
   the company's overall business strategy. This may involve presenting security
   posture and accreditation updates to senior executives, working with
   engineering teams to implement required controls, and briefings to auditors.
 * Create and maintain a program roadmap that outlines the program's development
   and release schedule. This may involve setting deadlines, prioritizing
   features, and determining milestones.
 * Work with cross-functional teams to define high level requirements for the
   program. This may include creating user stories, milestones, and MVPs, as
   well as collaborating with engineers to ensure technical feasibility.
 * Managing the Game Warden customer security experience: Oversee the security
   process to ensure the customer onboarding experience is streamlined and
   effectively evaluates SaaS security posture in accordance with GW PaaS
   requirements. This may include communicating with the Customer Operations
   team, directly with customers, and tracking project status.
 * Tracking performance: Track key security metrics, such as security events and
   team productivity, to evaluate the product's performance and make data-driven
   decisions about future trade-offs.


SKILLS YOU’LL BRING TO OUR TEAM:

 * Experience with sprint planning, daily stand-ups, refinement, backlog
   grooming, retrospectives for engineering teams and cybersecurity
 * Familiarly with managing two-week sprints
 * Exposure to owning rigorous prioritization
 * Manage the customer deployment process
 * Experience running multiple deliveries/release trains concurrently
 * Awareness of Defense Systems or DoD Initiatives
 * Experience managing efforts required (both technical implementation and
   policy) to obtain and maintain Department of Defense cybersecurity
   accreditation: ATO, NIST 800-53, and/or FEDRAMP
 * Strong attention to detail, precise written communication, and ability
   execute
 * Experience with a fast paced environment, preferably a start-up
 * Strong collaboration with Engineering, Security, Operations, and
   Customer-facing teams


PREFERRED QUALIFICATIONS

 * Scrum Master
 * Security Clearance strongly preferred
 * Have a strong interest in matters of national security


SUCCESS AT 2F LOOKS LIKE:

 * Viewing obstacles as opportunities for growth
 * Having a bias toward action and tangible, measurable results
 * Striving to be both compassionate and direct with your feedback
 * Being team-oriented and inclusive with your actions
   
   

$140,000 - $160,000 a year
Perks & Benefits:
This role is full time. As a public benefit corporation, we’re a team of
purpose-driven trailblazers transforming the future of U.S. national security.
We hire the best to do their best and, as such, we are committed to providing
the perks and benefits you need to be successful—both in- and outside the
workplace.We offer you:


Competitive Salary
100% Healthcare, vision and dental coverage
401(k) + 3% company contribution
Wellness perks (Fitness classes, mental health resources)
Equity incentive plan
Tech + office supplies stipend
Annual professional development stipend
Flexible paid time off + federal holidays off
Parental leave
Work from anywhere
Referral Bonus


Visit our careers page to learn more.


WHO WE ARE
At Second Front Systems (2F), we equip defense and national security
professionals for long-term, continuous competition for access to emerging
technologies. Founded by two former U.S. Marines with firsthand experience of
the dangers outdated technology poses in combat, our team is dedicated to
fast-tracking government access to disruptive, commercially-proven technology
for U.S. national security missions. 


Our Game Warden product, a fully managed and compliant DevSecOps platform,
accelerates the process for accrediting software as a service (SaaS)
applications for government use.


Learn how 2F can help you make an impact on national security missions
at www.secondfront.com


ONE LAST THING…
Research shows that candidates from underrepresented backgrounds often don't
apply for roles if they don't meet all the criteria


We strongly encourage you to apply if you’re interested—We'd love to know how
you can amplify our team with your unique experience.
Apply for this job
Apply
Partner Communication Program Manager
GitLab
Remote, North America
12 hours
Apply
12 hours

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver
software faster and more efficiently. We are one of the world’s largest
all-remote companies with 2,000+ team members and values that foster a culture
where people embrace the belief that everyone can contribute. Learn more
about Life at GitLab.

 


RESPONSIBILITIES

 1. Partner Portal management to align more to GitLab branding and messaging. 
    Own partner experience
 2. Partner communications to ensure consistent, on brand messaging aligned with
    customer and field communications
 3. Company, program, market opportunity and product promotion through portal,
    communication and events.
 4. Recruiting resources to promote programs to new partners and new teams at
    existing partners.  Welcome and Onboard communications to ensure new
    partners and partner team members are welcomed and engaged with clear call
    to action.
 5. Promote enablement, incentives and resources to drive greater partner
    engagement.  Reinforce how to make money with GitLab.
 6. Recognize and celebrate partner success to create a greater sense of partner
    community.  Manage swag for to partner marketing activities.
 7. Create resources to promote partners to internal teams and customers, and
    contribute to partner messaging in GitLab campaigns
 8. Support the creation of to partner content, ensuring resources are on-brand
    and professional 
 9. Manage partner feedback and coordinate partner advisory councils


REQUIREMENTS

 1. Bachelor’s degree with demonstrated progressive experience in channel
    programs.
 2. Experience building and managing a partner program, preferably in the DevOps
    space
 3. Excellent communication, analytical and organizational skills.
 4. Previous experience enabling partners to deliver services and solutions that
    grow revenue, expand customer footprint and drive renewals.
 5. Execution & revenue focused
 6. Great project & program management skills, ability to leverage, manage &
    lead virtual teams


HIRING PROCESS

Candidates for this position can expect the hiring process to follow the order
below. Please keep in mind that candidates can be declined from the position at
any stage of the process.

 * Qualified candidates will be invited to schedule a 30 minute screening call
   with one of our Global Recruiters.


COMPENSATION

To view the full job description and its compensation calculator, view our
handbook. The compensation calculator can be found towards the bottom of the
page.

Additional details about our process can be found on our hiring page.

 
Remote-Global
The base salary range for this role’s listed level is currently for residents of
listed locations only. Grade level and salary ranges are determined through
interviews and a review of education, experience, knowledge, skills, abilities
of the applicant, equity with other team members, and alignment with market
data. See more information on our benefits and equity. Sales roles are also
eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$86,800—$167,400 USD
California/Hawaii/New York/New Jersey pay range
$86,800—$167,400 USD

--------------------------------------------------------------------------------

Country Hiring Guidelines: GitLab hires new team members in countries around the
world. All of our roles are remote, however some roles may carry specific
location-based eligibility requirements. Our Talent Acquisition team can help
answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is
important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative
action employer. GitLab’s policies and practices relating to recruitment,
employment, career development and advancement, promotion, and retirement are
based solely on merit, regardless of race, color, religion, ancestry, sex
(including pregnancy, lactation, sexual orientation, gender identity, or gender
expression), national origin, age, citizenship, marital status, mental or
physical disability, genetic information (including family medical history),
discharge status from the military, protected veteran status (which includes
disabled veterans, recently separated veterans, active duty wartime or campaign
badge veterans, and Armed Forces service medal veterans), or any other basis
protected by law. GitLab will not tolerate discrimination or harassment based on
any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law.
If you have a disability or special need that requires accommodation, please let
us know during the recruiting process.

Apply
Staff Product Marketing Operations Lead
Intercom
Dublin, Ireland
13 hours
Apply
13 hours


INTERCOM IS AN AI-FIRST CUSTOMER SERVICE PLATFORM THAT HELPS BUSINESSES DELIVER
BETTER, FASTER, MORE PERSONALIZED SUPPORT.

Intercom is bringing AI-first Customer Service to the world, dramatically
improving experiences for customers, support agents, and managers alike.Modern,
fast, and easy-to-use, Intercom’s complete AI-first Customer Service Platform
enhances the customer experience, improves operational efficiency, and scales
with our customers’ business every step of the way. Intercom is also the most
innovative and fastest improving product on the market. Shipping over 200
product improvements every year, Intercom is bringing AI features to market
before anyone else.


WHAT'S THE OPPORTUNITY? 🤔

We’re hiring a Staff Product Marketing Operations Lead, reporting directly to
the Senior Director of Product Marketing to join us initially on a 12 month
contract. There is extremely high potential for this role to become a permanent
full time position pending performance and headcount approval. 

Intercom is leading the customer service industry into the future with our
innovations in AI. This huge category has been relatively dormant for the last
decade, but is now undergoing a generational change that is transforming the
face of customer service. Intercom is at the cutting edge of AI for customer
service.

Working cross-functionally with the Product, Marketing and Sales teams, you'll
bring to market a completely new era of storytelling that will redefine what B2B
product marketing looks and sounds like. The product marketing ops lead will be
critical to the product marketing function, taking our biggest products to
market and working on the most strategic projects at Intercom. Your role will be
critical in ensuring our product, marketing, and sales strategies all come
together to deliver on our company goals.


WHAT WILL I BE DOING? 🚀

 * Serve as the operational leader, project manager, and close partner to the Sr
   Director of Product Marketing in driving some of Intercom’s most strategic
   and critical projects
 * Own the sales enablement program, partnering closely with the sales
   enablement team, in order to elevate the performance of our global sales team
 * Partner with each PMM in project managing Intercom’s biggest product
   launches, ensuring they operate efficiently and effectively as we take
   products to market.
 * Establish and maintain processes to increase the efficiency and effectiveness
   of the product marketing team. This role will ensure that teams are aligned
   on requirements and timelines to drive solutions and sales enablement
   strategies.
 * Influence product, sales enablement, and go-to-market strategy by being
   embedded in both the product and sales orgs–bringing in sales and customer
   feedback and optimizing our oepration.
 * Influence GTM strategy by working with Marketing, Sales and Growth leaders,
   as well as the Exec team.
 * Collaborate with leaders in Brand, Demand Generation, Education, to ensure
   our marketing strategy and partnership is optimized, and these functions have
   what they need from PMM.
 * Support and contribute to the production of high quality content and materlas
   for the Product and Marketing orgs, and guide our Sales Enablement strategy.


WHAT SKILLS DO I NEED? 📖

 * 6-8 years of product marketing experience in B2B, B2C, Ad tech, or SaaS.
 * Operational expert, highly organized, experience managing multiple projects
   and work streams simultaneously
 * Proven track record enabling global sales teams and/or experience in sales
   selling software
 * Proven track record of partnering with product orgs, engineering, marketing,
   growth and sales teams to contribute to business success
 * Proven track record of launching multiple products and partnering closely
   with Sales Enablement
 * Effective communicator, both written and verbal, who is comfortable working
   directly with senior leaders (VP and above) to deliver on successful
   projects.
 * Thrive in dynamic, fluid environments where clarity and process may take a
   backseat to speed and execution. Able to bring clarity and simplicity to
   complex projects with many moving pieces 
 * You are genuinely excited by software products, are passionate about new
   technology and its impact on the world, and can talk very comfortably about
   how software products work.
 * Strong both qualitatively (understanding customers) and quantitatively
   (measuring the impact of what we do).
 * Excels at all forms of communication, written, spoken, from 1:1 to large
   presentations. Can explain topics at any zoom level (highly strategic and
   abstract to specific and tactical) to employees at any zoom level (Execs to
   Individual Contributors).


BENEFITS 😍

We are a well treated bunch, with awesome benefits! If there’s something
important to you that’s not on this list, talk to us! :)

 * Competitive salary and equity in a fast-growing start-up
 * We serve lunch every weekday, plus a variety of snack foods and a fully
   stocked kitchen
 * Regular compensation reviews - we reward great work
 * Pension scheme & match up to 4%
 * Peace of mind with life assurance, as well as comprehensive health and dental
   insurance for you and your dependents
 * Open vacation policy and flexible holidays so you can take time off when you
   need it
 * Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let
   you spend valuable time with your loved ones
 * MacBooks are our standard, but we’re happy to get you whatever equipment
   helps you get your job done

Intercom has a hybrid working policy. We believe that working in person helps us
stay connected, collaborate easier and create a great culture while still
providing flexibility to work from home. We expect employees to be in the office
at least two days per week.

Intercom values diversity and is committed to a policy of Equal Employment
Opportunity. Intercom will not discriminate against an applicant or employee on
the basis of race, color, religion, creed, national origin, ancestry, sex,
gender, age, physical or mental disability, veteran or military status, genetic
information, sexual orientation, gender identity, gender expression, marital
status, or any other legally recognized protected basis under federal, state, or
local law.

Is this role not quite what you're looking for? Join our Talent Community to
stay connected with us. 

Apply
Senior Technical Program Manager, Grafana Federal Products (Remote, US)
Grafana
United States (Remote)
13 hours
Apply
13 hours

This is a remote role ONLY open to United States citizens living in the United
States.

We are seeking a highly skilled and motivated Technical Program Manager to join
as a founding member of our Federal Products Team. This team is responsible for
building, operating, and innovating on products to support and grow Grafana
Labs’ US Federal customer base. 

The ideal candidate will possess a deep understanding of the federal compliance
landscape and process, project management acumen, and the technical fluency
required to guide complex projects to successful completion.


IN THIS ROLE, YOU WILL: 

 * Lead the planning, execution, and delivery of projects aimed at achieving
   FedRAMP authorization for Grafana Cloud
 * Develop and maintain project plans for FedRAMP authorization activities,
   milestones, and deliverables
 * Clarify roles and responsibilities within projects among individuals, and
   establish and maintain clear chains of accountability
 * Coordinate with internal teams (e.g., Engineering, Security, Legal,
   Documentation) to ensure alignment with FedRAMP requirements and standards
 * Manage and assist in the creation of required documentation and compliance
   artifacts for the FedRAMP process
 * Facilitate communication between project stakeholders, including federal
   agencies, third-party assessors (3PAOs), and internal teams to ensure clear
   understanding of expectations, timelines, and deliverables
 * Anticipate and manage risks, trade-offs, and cross-team dependencies;
   escalate and identify solutions to impediments
 * Stay abreast of changes in FedRAMP requirements, market trends, and the
   overall federal compliance landscape, advising on necessary adjustments to
   project plans and strategies
 * Serve as the subject matter expert on FedRAMP, providing guidance and
   training to internal teams to foster a culture of compliance and security
   awareness


WE’RE EXCITED ABOUT YOU BECAUSE YOU HAVE:

 * Led one or more CSPs end-to-end through the FedRAMP authorization process,
   including involvement in production of a Readiness Assessment and Security
   Authorization Package, managing relationships with a 3PAO and Authorizing
   Agency, and implementing remediation and change requests.
 * 3+ years of experience in Technical Program or Project Management
 * 3+ years of experience working on a B2B SaaS product or other cloud computing
   technologies
 * A desire to dive into complex solutions and work with a highly technical
   product and customers
 * The ability to excel in the fast-paced, ambiguous, and fluid environment of a
   start-up
 * A track record of managing complex, cross-functional projects with multiple
   stakeholders to successful completion
 * Strong knowledge of program and change management practices and the ability
   to apply them where appropriate
 * Excellent written and verbal communication skills


BONUS POINTS

 * A BS/BA in Computer Science, Computer Engineering, Information Technology, or
   other related field, or equivalent work experience
 * Experience working at a FedRAMP Third Party Assessment Organization (3PAO),
   FedRAMP PMO or related organization
 * Experience building observability products and/or developer tools
 * Experience operating or using Prometheus, Mimir, Grafana, and Kubernetes
 * Experience with open source software and/or commercial open source companies
 * Experience with products that have both as-a-service (SaaS) and self-managed

In the United States, the Base compensation range for this role is $152,000 -
$183,000.  Actual compensation may vary based on level, experience, and skillset
as assessed in the interview process. Benefits include equity, bonus (if
applicable) and other benefits listed here

 

--------------------------------------------------------------------------------

 
About Grafana Labs: There are more than 950,000 active installations of Grafana
around the globe, monitoring everything from beehives to climate change in the
Alps. The instantly recognizable dashboards have been spotted everywhere from a
NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs
also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their
observability strategies with full-stack offerings that can be run fully managed
with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana
stack has grown to include four other open source projects, Grafana Loki (for
logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana
OnCall (for on-call management).
 
Benefits: For more information about the perks and benefits of working at
Grafana, please check out our careers page.
 
Equal Opportunity Employer: At Grafana Labs we’re building a company where a
diverse mix of talented people want to come, stay, and do their best work. We
know that our company runs on the hard work and the dedication of our passionate
and creative employees. If you're excited about this role but your experience
doesn’t align perfectly with every qualification in the job description, we
encourage you to apply anyways.
 
We will recruit, train, compensate and promote regardless of race, religion,
colour, national origin, gender, disability, age, veteran status, and all the
other fascinating characteristics that make us different and unique. We believe
that equality and diversity builds a strong organisation and we’re working hard
to make sure that’s the foundation of our organisation as we grow.
 
For information about how your personal data is used once you’ve applied to a
job, check out our privacy policy. 
 
 
 
Apply
Senior Technical Program Manager II, Data
Samsara
Canada - Remote
4-8 years
13 hours
Apply
13 hours

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is
a platform that enables organizations that depend on physical operations to
harness Internet of Things (IoT) data to develop actionable insights and improve
their operations. At Samsara, we are helping improve the safety, efficiency and
sustainability of the physical operations that power our global economy.
Representing more than 40% of global GDP, these industries are the
infrastructure of our planet, including agriculture, construction, field
services, transportation, and manufacturing — and we are excited to help
digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations
and be on a team that’s shaping an exciting array of product solutions,
including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows,
Equipment Monitoring, and Site Visibility. As part of a recently public company,
you’ll have the autonomy and support to make an impact as we build for the long
term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and
sustainability of operations, and hope you consider joining us on this exciting
journey. 

About the role:

Samsara is seeking a Senior Technical Program Manager to own and drive delivery
for high-impact programs in the Data, Science, and Services team. As part of
this role, you’ll have the opportunity to work across multiple groups in
Samsara, including our infrastructure teams, full-stack teams, firmware/embedded
teams, and our hardware teams. The Sr TPM role requires excellent leadership
skills, strategic thinking, strong technical expertise, the ability to partner
across Samsara, and the ability to manage high-impact projects.

You should apply if:

 * You want to impact the industries that run our world: Your efforts will
   result in real-world impact—helping to keep the lights on, get food into
   grocery stores, reduce emissions, and most importantly, ensure workers return
   home safely.
 * You are the architect of your own career: If you put in the work, this role
   won’t be your last at Samsara. We set up our employees for success and have
   built a culture that encourages rapid career development, countless
   opportunities to experiment and master your craft in a hyper growth
   environment.
 * You’re energized by our opportunity: The vision we have to digitize large
   sectors of the global economy requires your full focus and best efforts to
   bring forth creative, ambitious ideas for our customers.
 * You want to be with the best: At Samsara, we win together, celebrate together
   and support each other. You will be surrounded by a high-caliber team that
   will encourage you to do your best. 

 

Click here to learn about what we value at Samsara. 

In this role, you will: 

 * Drive execution through rapid iteration with data, engineering, and product
   leaders. We are standing up our programs, so day to day work will initially
   involve a mix of project and program management.
 * Coordinate programs focused on scaled infrastructure, privacy, and science,
   to bring best practices to data-driven decision making
 * Proactively identify and prioritize strategic data-related initiatives and
   work with leadership to develop, plan, and execute.
 * Lead cross-team and cross-functional projects and initiatives of tactical and
   strategic importance. This includes building consensus and ensuring
   accountability.
 * Interface with scientists, engineers, managers, and product management to
   keep projects on track and everyone aligned with strategic goals.
 * Communicate broadly on goals, progress, and process.
 * Teach and drive program and project management best practices throughout the
   organization
 * Champion, role model, and embed Samsara’s cultural principles (Focus on
   Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be
   Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

 * Bachelors degree in a quantitative field required; advanced degree preferred
 * 5+ years in technical program management in the tech industry, especially
   data-related programs (science and analytics, infrastructure/platform, data
   engineering, privacy, etc.).
 * A natural problem solver and strategic thinker, who has a passion for
   creating a structured approach to solving complex problems, breaking down
   ambiguous problems and turning them into actionable solutions.
 * Highly organized with exceptional attention to detail, with an ability to
   prioritize and manage multiple cross-functional projects with constrained
   resources and tight deadlines. Project and program management should be in
   your skillset.
 * Exceptional communication skills. Comfortable presenting to executives,
   internal stakeholders and external customers. Able to successfully adapt your
   style and leverage strong listening skills to inform your approach.
 * Ability to build strong relationships with cross-functional partners and
   senior leadership across Product, Engineering, Finance, Sales, Customer
   Success, and Marketing.
 * Versed in planning and tracking tools such as Airtable, JIRA and Confluence.
 * Experience with managing software launches.
 * Executive-level experience and communication skills.

An ideal candidate also has:

 * Basic SQL

At Samsara, we welcome everyone regardless of their background. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, national origin, sex, gender, gender identity, sexual
orientation, protected veteran status, disability, age, and other
characteristics protected by law. We depend on the unique approaches of our team
members to help us solve complex problems. We are committed to increasing
diversity across our team and ensuring that Samsara is a place where people from
all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with
employee-led remote and flexible working, health benefits, Samsara for Good
charity fund, and much, much more. Take a look at our Benefits site to learn
more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal
opportunity in employment for qualified persons with disabilities. Please email
accessibleinterviewing@samsara.com or click here if you require any reasonable
accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and
individuals to do their best work, regardless of where they’re based. We value
in-person collaboration and know a change of scenery and quiet space to work is
welcomed from time to time, but also appreciate that the world of work has
changed. Our offices remain open for those who prefer to collaborate or work
in-office, but we also encourage fully remote applicants. As most roles are not
required to be in the office, we are able to hire remotely where Samsara has an
established presence. If a role is required to be in a certain location and
candidates do not have work authorization for that location, Samsara will
conduct an immigration assessment. If the role is not required to be in a
specific location, Samsara will move forward with the remote location that works
best for the business. All offers of employment are contingent upon an
individual’s ability to secure and maintain the legal right to work at the
company. 

 

Please be aware that Samsara does not accept or assume responsibility for
unsolicited resumes from agencies. We do not charge fees to applicants at any
stage of the hiring process. Official communication about your application will
only come from emails ending in '@Samsara.com' or '@us-greenhouse-mail.io'.

Apply
Senior Data Scientist - Product Marketing
Samsara
Canada - Remote
4-8 years
13 hours
Apply
13 hours

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is
a platform that enables organizations that depend on physical operations to
harness Internet of Things (IoT) data to develop actionable insights and improve
their operations. At Samsara, we are helping improve the safety, efficiency and
sustainability of the physical operations that power our global economy.
Representing more than 40% of global GDP, these industries are the
infrastructure of our planet, including agriculture, construction, field
services, transportation, and manufacturing — and we are excited to help
digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations
and be on a team that’s shaping an exciting array of product solutions,
including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows,
Equipment Monitoring, and Site Visibility. As part of a recently public company,
you’ll have the autonomy and support to make an impact as we build for the long
term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and
sustainability of operations, and hope you consider joining us on this exciting
journey. 

About the role:

This Senior Data Scientist will be the voice of data for public-facing
analytics. As a Senior Data Scientist you will be a core technical contributor
to a joint program between the Product and Marketing organizations - deep dive
our data, find trends and patterns, and craft them into Data Stories for both
internal and external audiences.  You will work closely with product, marketing,
engineering, and platform teams to translate business questions into
quantitative analysis.

This role can be office-based or fully remote in the US and Canada.

You should apply if:

 * You want to impact the industries that run our world: The software, firmware,
   and hardware you build will result in real-world impact—helping to keep the
   lights on, get food into grocery stores, and most importantly, ensure workers
   return home safely.
 * You want to build for scale: With over 2.3 million IoT devices deployed to
   our global customers, you will work on a range of new and mature technologies
   driving scalable innovation for customers across industries driving the
   world's physical operations.
 * You are a life-long learner: We have ambitious goals. Every Samsarian has a
   growth mindset as we work with a wide range of technologies, challenges, and
   customers that push us to learn on the go.
 * You believe customers are more than a number: Samsara engineers enjoy a rare
   closeness to the end user and you will have the opportunity to participate in
   customer interviews, collaborate with customer success and product managers,
   and use metrics to ensure our work is translating into better customer
   outcomes.
 * You are a team player: Working on our Samsara Engineering teams requires a
   mix of independent effort and collaboration. Motivated by our mission, we’re
   all racing toward our connected operations vision, and we intend to
   win—together.


Click here to learn about what we value at Samsara.

IN THIS ROLE, YOU WILL: 

 * Translate data into strategic insights via articles, memos, presentations,
   etc. to support the curation of “Data Stories” and “Strategic Insights”.
 * Build analytical models to identify patterns, anomalies, and root causes
   (e.g., analyzing fuel usage to understand market trends). 
 * Build relationships with technical and non-technical stakeholders to
   understand data structures and business priorities, especially the marketing
   team.
 * Leverage technologies like SQL, Python, and/or R to shape and analyze data
 * Build a strong sense of product and data acumen (e.g. customer experience,
   data logging)
 * Stay connected to industry and academic research and adopt novel technology
   that suits Samsara’s needs.
 * Champion, role model, and embed Samsara’s cultural principles (Focus on
   Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be
   Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

 * PhD in a quantitative field (e.g., Statistics, Applied Math, Engineering,
   Computer Science, Physics, Biology, Psychology, Political Science, etc.)
 * 5+ years experience in a data related role relevant (data science, data
   analyst, business analytics, business intelligence)
 * Proficiency in data manipulation and processing in SQL, Python, and/or R
 * Experience building statistical and other analytical models, preferably in
   Python or R. 
 * Ability to communicate trends and learnings via data visualizations
 * Ability to effectively share project statuses and take ownership of tasks
   while handling competing priorities
 * Ability to distill informal or ambiguous customer and business requirements
   into crisp problem definitions
 * Proven ability to communicate verbally and in writing to technical peers and
   leadership teams with various levels of technical knowledge
 * Strong communication skills (both verbal and written)
 * Curious about our data, our product and excited to have an impact

An ideal candidate also has:

 * PhD in Statistics or other quantitative field
 * Ability to build advanced statistical models for understanding correlation
   and/or causation
 * A strong track record of cross functional partnership 
 * Record of successful mentoring and development of team members
 * Experience working with large datasets using distributed computing (e.g.,
   Spark, Hive)

 

At Samsara, we welcome everyone regardless of their background. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, national origin, sex, gender, gender identity, sexual
orientation, protected veteran status, disability, age, and other
characteristics protected by law. We depend on the unique approaches of our team
members to help us solve complex problems. We are committed to increasing
diversity across our team and ensuring that Samsara is a place where people from
all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with
employee-led remote and flexible working, health benefits, Samsara for Good
charity fund, and much, much more. Take a look at our Benefits site to learn
more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal
opportunity in employment for qualified persons with disabilities. Please email
accessibleinterviewing@samsara.com or click here if you require any reasonable
accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and
individuals to do their best work, regardless of where they’re based. We value
in-person collaboration and know a change of scenery and quiet space to work is
welcomed from time to time, but also appreciate that the world of work has
changed. Our offices remain open for those who prefer to collaborate or work
in-office, but we also encourage fully remote applicants. As most roles are not
required to be in the office, we are able to hire remotely where Samsara has an
established presence. If a role is required to be in a certain location and
candidates do not have work authorization for that location, Samsara will
conduct an immigration assessment. If the role is not required to be in a
specific location, Samsara will move forward with the remote location that works
best for the business. All offers of employment are contingent upon an
individual’s ability to secure and maintain the legal right to work at the
company. 

 

Please be aware that Samsara does not accept or assume responsibility for
unsolicited resumes from agencies. We do not charge fees to applicants at any
stage of the hiring process. Official communication about your application will
only come from emails ending in '@Samsara.com' or '@us-greenhouse-mail.io'.

Apply
Product Manager, Stripe Infrastructure
Stripe
Seattle, San Francisco
4-8 years
14 hours
Apply
14 hours


WHO WE ARE


ABOUT STRIPE

Stripe is a financial infrastructure platform for businesses. Millions of
companies—from the world’s largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and accelerate new
business opportunities. Our mission is to increase the GDP of the internet, and
we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone’s reach while doing the
most important work of your career.


ABOUT THE TEAM

The Infrastructure Product Team is responsible for ensuring that Infrastructure
and Data capabilities, services, and abstractions are healthy and meeting the
needs of our customers - both internal teams and, in some cases, external users.
We partner closely with internal teams to prioritize features, define vision and
longer-term roadmap for new capabilities, and ensure we are delivering the best
experiences for our customers


WHAT YOU’LL DO

As a Product Manager on the Infrastructure PM team, you'll aim to deliver the
best experience for developers in the industry.  Stripe infrastructure is
composed of high availability distributed systems that powers Stripe products.
We’re looking for a product manager who loves developers and wants to interact
with them daily to understand their needs.   


RESPONSIBILITIES

 * Partner with the engineering team to ship functionality that delights users,
   has the right balance of impact vs engineering cost, and makes a measurable
   impact on the business
   
 * Interact with external users and propose critical infrastructure abstractions
   that best serve them
   
 * Validate product ideas and prototypes with early adopters
   
 * Define key success metrics for developer products
   
 * Work closely with developer relations and developer marketing to launch new
   features and drive product awareness and adoption
   
 * Work on service definition and roadmap internal to the company
   
 * Work on external user-facing APIs and abstractions like provisioned capacity,
   abstractions for end users to achieve complete fault tolerance, developer
   facing dashboards for users to diagnose errors in their usage of Stripe, etc.
   


WHO YOU ARE

We’re looking for someone who meets the minimum requirements to be considered
for the role. If you meet these requirements, you are encouraged to apply. The
preferred qualifications are a bonus, not a requirement.


MINIMUM REQUIREMENTS

Our ideal Product Manager will be relentlessly user-focused, highly analytical,
comfortable in ambiguity, have strong technical skills, and the desire to create
something new. 

 * Both passion for and experience shipping APIs and tools for developers.
   
 * 5+ years of Product Management experience
   
 * Computer Science background or equivalent technical experience 
   
 * Strong written and verbal communication skills
   
 * Strong understanding of developer needs
   
 * You’re knowledgeable of the tools and processes development teams use to
   develop, build, and, test integrations
   
 * You are hands-on with APIs and documentation
   


PREFERRED QUALIFICATIONS 

 * People who have proposed pricing for products and/or modeled provisioned
   capacity 
   

Apply

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