www.prudential.com Open in urlscan Pro
45.223.164.105  Public Scan

Form analysis
1 forms found in the DOM

/wps/portal/production/common/search

<form class="input-group input-group-sm ng-pristine ng-valid ng-scope" action="/wps/portal/production/common/search" data-ng-controller="GlobalSearchController">
  <div class="sr-only">At least characters must be typed in the search field in order to perform the search </div> <span data-autocomplete-dataset="autocompleteData" data-autocomplete-minlength="minlength" data-ng-model="query"
    class="block ng-pristine ng-untouched ng-valid ng-isolate-scope ng-empty" style="position: relative;"> <label class="sr-only ng-scope" for="globalSearch">Search Field</label> <input type="text" name="query"
      class="form-control ng-pristine ng-untouched ng-valid ng-scope ng-empty" placeholder="Search" id="globalSearch" data-ng-model="query" data-ng-init="query=''" aria-describedby="globalSearchSuggestions" autocomplete="off"
      aria-autocomplete="list"> <span id="globalSearchSuggestions" aria-hidden="true" class="sr-only ng-scope">Suggestions may appear below after you type 3 letters. Use up and down arrow keys to navigate.</span>
    <div class="accessibility-autocomplete-container ng-hide" data-ng-show="focused &amp;&amp; dirty"> <span id="globalSearchLabel" class="sr-only ng-binding" aria-live="assertive" status="status" aria-atomic="true"
        ng-bind="srOnlyMessageOnMatchesFound()">No matches available.</span>
      <ul id="searchedList" data-ng-show="matches" role="listbox" class="ng-hide" style="top: 30px;"> <!-- ngRepeat: match in matches --> </ul>
    </div>
  </span> <span class="input-group-btn"> <button class="btn btn-search analytics-internalsearch" type="submit" data-ng-click="submit($event)"> <span class="sr-only hidden-xs">Search</span> <span class="fa fa-search visible-lg-inline"
        aria-hidden="true"></span> <span class="hidden-lg">Go</span> </button> </span>
</form>

Text Content

is.prod.pru.contact Contact public/contactus www.prudential.com us-east-1 DE de
ZJ4kaZZ5woc1eeQui_s1M5m |
Close alert message

OPTIMIZE YOUR EXPERIENCE BY LEVERAGING A MODERN BROWSER

Our new website has recently launched with features that may not be fully
supported by your current browser. Please use one of the browsers below or
contact your IT department regarding approved options.

Chrome

Opens in a new window

Safari

Opens in a new window

Firefox

Opens in a new window

Edge

Opens in a new window

Skip to main content
 * About Us
 * Newsopens in a new window
 * Investor Relationsopens in a new window
 * Corporate Responsibilityopens in a new window
 * Careersopens in a new window

 * Help Center & FAQ
 * Forms
 * NY - Domestic Violence Notice

Menu Close
Prudential Financial
 * For  IndividualsThis link has sublinks - To access press Enter
    * Financial Education for Individuals
    * Life Insurance for Individuals
    * Health Insurance for Individuals
    * Retirement for Individuals
    * Annuities for Individuals
    * Investments for Individuals
    * Workplace Benefits for Individuals
    * Life Insurance, Retirement, Investments for Individuals
    * Investments, Life Insurance, Retirement, Planning for Individuals
    * Invest, Insure, Retire and Plan for Individuals
    * Invest, Insure, Retire and Plan for Individuals
    * Life Insurance, Retirement, Investments-old for Individuals
    * Life Insurance, Retirement, Investments for Individuals

 * For  AdvisorsThis link has sublinks - To access press Enter
    * Workplace Benefits for Advisors for Advisors
    * Life Insurance for Advisors
    * Annuities for Advisors
    * Investments for Advisors
    * Structured Settlements for Advisors
    * Partner With Us for Advisors
    * Access Your Account for Advisors

 * For  EmployersThis link has sublinks - To access press Enter
    * Financial Wellness for Employers
    * Group Insurance for Employers
    * Risk Transfer for Employers
    * Pension Analyst for Employers

 * For  InstitutionsThis link has sublinks - To access press Enter
    * PGIM at a Glance for Institutions
    * Risk Transfer for Institutions
    * Stable Value for Institutions

Search Log in Close
At least characters must be typed in the search field in order to perform the
search
Search Field Suggestions may appear below after you type 3 letters. Use up and
down arrow keys to navigate.
No matches available.
Search Go
Log in Open an account
close
 * Open an account
 * Home
 * For  Individuals
    * Overview
    * Financial Education
       * Overview
       * Everyday Money
       * Aspire and Plan
       * Retirement
       * Invest for Tomorrow
       * Plan for the Unexpected
       * Life Events
       * Tools
       * My Goals
   
    * Life Insurance
       * Overview
       * Why Life Insurance is Important
       * Life Insurance 101
       * Our Life Insurance Policies
       * Buy Life Insurance Quotes Online
       * Beneficiary Resources
       * File a Life Insurance Claim
   
    * Health Insurance
       * Overview
       * Short-term Health Insurance
       * Medicare Plans for 2023
       * Health Insurance for Unemployed
       * Health Insurance for Self-Employed
   
    * Retirement
       * Overview
       * Prudential Stagesopens in a new window
       * 401k Rollover Options
       * Retirement Calculator
   
    * Annuities
       * Overview
       * Envisioning Your Retirement
       * What is an Annuity?
       * Our Annuities
   
    * Investments
       * Overview
       * Get Investment Advice
   
    * Workplace Benefits
       * Overview
       * Insurance Benefits & Forms
       * Prepare for Retirement
       * Beneficiary Resources
   
    * Life Insurance, Retirement, Investments
    * Investments, Life Insurance, Retirement, Planning
    * Invest, Insure, Retire and Plan
    * Invest, Insure, Retire and Plan
    * Life Insurance, Retirement, Investments-old
    * Life Insurance, Retirement, Investments

 * For  Advisors
    * Overview
    * Workplace Benefits for Advisors
       * Overview
       * Group Insurance
   
    * Life Insurance
       * Overview
       * Clients Solutions
       * Practice Management
       * The Strength of Prudential
       * Product Solutions
   
    * Annuities
       * Overview
       * Build Your Business
       * Prudential Annuities Advantages
       * Value of Annuities
       * Annuity Products
       * RIA
       * IMO
   
    * Investments
    * Structured Settlements
    * Partner With Us
    * Access Your Account

 * For  Employers
    * Overview
    * Financial Wellness
       * Overview
   
    * Group Insurance
       * Overview
       * Employee Benefit Solutions
       * Partnering with Association and Affinity Groups
       * Trends & Studies
       * Services
       * Employee Behavior
       * GVUL Funds
       * Industry Insights
       * Prutection Score
   
    * Risk Transfer
    * Pension Analyst

 * For  Institutions
    * Overview
    * PGIM at a Glance
    * Risk Transfer
       * Overview
       * A Proven Partner
       * Pension Risk Transfer
       * Vista Retiree Medical Buy-In
       * International Reinsurance
       * Perspectives
       * Our Team
       * News & Events
       * Financial Wellness
   
    * Stable Value
       * Overview
       * Stable Value Team
       * Stable Value Video Page
       * Women in Stable Value

 * About Us
 * Newsopens in a new window
 * Investor Relationsopens in a new window
 * Corporate Responsibilityopens in a new window
 * Careersopens in a new window
 * Help Center & FAQ
 * Forms
 * NY - Domestic Violence Notice


{}

Z7_K8HEHHG0L8DV60AEFDLB6P3834
Z7_K8HEHHG0L8DV60AEFDLB6P3834 Web Content Viewer ltr de


WEB CONTENT VIEWER

Actions


CONTACT US

 Find a Financial Professional
 * Frequently Asked Questions
 * Individual Life Insurance
 * Retirement and Pension Plans (or Retirement Plans)
 * Group Disability, Life, and Supplemental Health
 * Annuities
 * Mutual Funds & Investments
 * Long-Term Care Policies
 * Assistance with Online Account Access
 * For Customers with Disabilities
 * Media Contacts
 * Employment Verifications for Prudential Employees
 * File a Complaint with Prudential


FREQUENTLY ASKED QUESTIONS

Before contacting us, we encourage you to view answers to commonly asked
questions by clicking here.

Frequently Asked Questions


INDIVIDUAL LIFE INSURANCE


QUESTIONS ABOUT YOUR POLICY OR FILING A DEATH CLAIM:

Life Insurance Virtual Chat Assistant

1-800-778-2255   (all policy numbers EXCEPT beginning with "FE")

 * Monday to Friday     8am to 8pm ET

1-833-626-1865   (policy numbers beginning with the letter “FE”)

 * Monday to Friday     8am to 6pm ET

 


FILE A CLAIM ONLINE

Available 24 hours a day 7 days a week. 


RETIREMENT AND PENSION PLANS (OR RETIREMENT PLANS)

Visit our websites to manage your account online. For requests that cannot be
completed online, give us a call and we’ll be happy to help you.


RETIREMENT (PRUDENTIAL)

Pensions
www.prudential.com/retirementgateway Opens in new window
1-800-621-1089
Monday to Friday, 8am to 6pm ET
Automated voice-response system is available 24/7

 


RETIREMENT (EMPOWER)

401(k)
403(b)
457
Pensions
Smart Solutions IRA
www.retirement.prudential.com Opens in new window
1-877-778-2100
Monday to Friday, 8am to 9pm ET
Automated voice-response system is available 24/7

 


COUNSELING FOR JOB CHANGES AND CONSOLIDATION STRATEGIES

1-800-992-4472
Monday to Friday, 8am to 6pm ET
Individuals who are not yet enrolled:
Please contact your Plan Sponsor or Human Resources department for more
information on eligibility

 


EXISTING CLIENTS AND PLAN SPONSORS:

Please call your Prudential Retirement representative.
Not a client yet? Contact us as 1-800-353-2847


GROUP DISABILITY, LIFE, AND SUPPLEMENTAL HEALTH

(Policies provided through an Employer)


DISABILITY – CLAIMS OR QUESTIONS ABOUT YOUR POLICY:

1-800-842-1718

 * Monday to Friday       8am to 8pm ET

 


ABSENCE & FAMILY MEDICAL LEAVE – CLAIMS OR QUESTIONS ABOUT YOUR POLICY:

1-877-367-7781

 * Monday to Friday       8am to 8pm ET

 


GROUP LIFE INSURANCE – CLAIMS OR QUESTIONS ABOUT YOUR POLICY:

1-800-524-0542

 * Monday to Friday       8am to 8pm ET

 


GROUP UNIVERSAL LIFE AND GROUP VARIABLE UNIVERSAL LIFE – GROUP POLICIES PROVIDED
THROUGH AN EMPLOYER:

1-800-562-9874

 * Monday to Friday       8am to 8pm ET

 


RECORD KEEPING SERVICES (BENEFICIARIES AND OTHER RECORDS):

1-800-778-3827

 * Monday to Friday       8am to 8pm ET

 


TO ENROLL IN COVERAGE:

1-877-232-3619

 * Monday to Friday       8am to 8pm ET

 


MEDICAL UNDERWRITING – QUESTIONS ABOUT THE PROCESS OR REQUIREMENTS:

1-888-257-0412

 

NOTE: For inquiries about life insurance products, we can only release
information over the phone to the policy owner.

Requests to have information mailed to the policy owner can be made by others,
provided the information is mailed to the policy owner's address of record.

 * Monday to Friday       8am to 8pm ET

 


SUPPLEMENTAL HEALTH BENEFITS (INCLUDES ACCIDENT, CRITICAL ILLNESS, AND HOSPITAL
INDEMNITY) - CLAIMS OR QUESTIONS ABOUT YOUR POLICY:

1-844-455-1002

 * Monday to Friday,      8am to 8pm ET

File a claim online Opens in a new window

Available 24 hours a day 7 days a week.


ANNUITIES

You’re in the right spot, Fortitude Re customers! Prudential is excited to
service your contracts as an unaffiliated third-party administrator.


INDIVIDUAL PRUDENTIAL CONTRACTS:

1-888-778-2888


FORTITUDE RE CONTRACTS:

1-800-879-7012

Fax: 1-800-207-7806

 * Monday to Friday     8am to 6pm ET


Automated voice-response system is available 24/7

Annuities Virtual Chat Assistant



REGULAR MAIL:

Annuities Service Center
P.O. Box 7960
Philadelphia, PA 19176


OVERNIGHT MAIL:

Annuities Service Center
1600 Malone St.
Millville, NJ 08332


MUTUAL FUNDS & INVESTMENTS


MUTUAL FUNDS:

1-800-225-1852

 * Monday to Friday          8:30am to 5pm ET

 


PRUCO COMMAND OR INVESTOR ACCOUNTS:

1-800-235-7637

Fax: 1-855-308-4434

 * Monday to Friday            8:30am to 5:30pm ET
    

Address:

Pruco Securities, LLC
COMMAND Service Center
C/O National Financial Services, LLC
PO Box 145433
Cincinnati, OH 45250-5433

 


SIMPLE IRA:

1-800-298-1345

 * Monday to Friday    8:30am to 4:30pm ET


LONG-TERM CARE POLICIES

1-800-732-0416

 * Monday to Friday     8am to 6pm ET


ASSISTANCE WITH ONLINE ACCOUNT ACCESS


INDIVIDUAL LIFE INSURANCE, MUTUAL FUNDS, ANNUITIES & RETIREMENT:

Call 1-800-PRU-HELP (1-800-778-4357)

 * Monday to Friday     8am to 9pm ET
 * Saturday                    Closed    
 * Sunday                       Closed    


FOR CUSTOMERS WITH DISABILITIES

1-844-PRU-4ALL (778-4255)

We accept operator relay calls. If you're deaf, hearing impaired, or have a
speech disability, call 711 for assistance.

 * Monday to Friday     9am to 6pm ET

Or contact us opens in new window online for direct support for users with
disabilities.


MEDIA CONTACTS

Accredited members of the media, please emailopens in a new window the
Prudential Communications team.


EMPLOYMENT VERIFICATIONS FOR PRUDENTIAL EMPLOYEES

To verify employment for a current or former Prudential employee, please call
1-800-778-3279 and follow the prompts for Payroll.


FILE A COMPLAINT WITH PRUDENTIAL

Do you have a specific grievance or dissatisfaction with a Prudential product,
service, or associate? If so, you can file a complaint online.


Z7_K8HEHHG0LGN2D0ANAD1DKM3000
Z7_K8HEHHG0LGN2D0ANAD1DKM3000 Web Content Viewer ltr de


WEB CONTENT VIEWER

Actions




Z7_K8HEHHG0L8DV60AEFDLB6P38D5
Z7_K8HEHHG0L8DV60AEFDLB6P38D5 Web Content Viewer ltr de


WEB CONTENT VIEWER

Actions

Follow us on:
 * Facebook page opens in a new window
 * Linkedin page opens in a new window
 * Instagram page opens in a new window
 * Youtube page opens in a new window
 * Twitter page opens in a new window
 * Pinterest page opens in a new window

 * Individuals
   * Financial Education
   * Life Insurance
   * Health Insurance
   * Retirement
   * Annuities
   * Investments
   * Workplace Benefits
 * Advisors
   * Workplace Benefits for Advisors
   * Life Insurance
   * Annuities
   * Investments
   * Structured Settlements
   * Partner With Us
   * Access Your Account
 * Employers
   * Financial Wellness
   * Group Insurance
   * Risk Transfer
   * Pension Analyst
 * Institutions
   * PGIM at a Glance
   * Risk Transfer
   * Stable Value

 * About Us
 * Newsopens in a new window
 * Investor Relationsopens in a new window
 * Corporate Responsibilityopens in a new window
 * Careersopens in a new window
 * Help Center & FAQ
 * Forms
 * NY - Domestic Violence Notice

 * Help
 * Report Fraud
 * Terms & Conditions
 * Privacy Center
 * Accessibility
 * NY - Domestic Violence Notice
 * Business Integrity
 * Sitemap
 * Check the background of this firm on FINRA's BrokerCheck opens in a new
   window
 * Cookie Preference Center

Prudential Stages is an umbrella marketing name for Pruco Securities LLC,
(sometimes referred to as “Pruco”) doing business as Prudential Financial
Planning Services, pursuant to a separate agreement. Investment advisory
products and services are made available through Pruco, a registered investment
adviser.

Assurance IQ, LLC a wholly-owned subsidiary of Prudential Financial, Inc.
("Prudential") matches buyers with products such as life and health insurance
and auto insurance, enabling them to make purchases online or through an agent.
Neither Prudential Financial, Inc. nor Assurance IQ issues, underwrites, or
administers health plans or health insurance policies.

Annuities and Life Insurance are issued by Prudential Financial companies; The
Prudential Insurance Company of America (“PICA”) or Pruco Life Insurance Company
(“PLAZ”) (in New York, by Pruco Life Insurance Company of New Jersey (“PLNJ”)),
all located in Newark, NJ (main office), or an unaffiliated third-party issuer:
Fortitude Life Insurance & Annuity Company (“FLIAC”), located in Jersey City,
NJ. Fortitude Re has retained PICA as an unaffiliated Third-Party Administrator.
Variable Annuities and Variable Life Insurance are distributed by Prudential
Annuities Distributors, Inc. (“PAD”), Shelton, CT (main office). Each company
(PICA, PLAZ, PLNJ, FLIAC, PAD) is solely responsible for its own financial
condition and contractual obligations.

Fortitude Re is the marketing name for FGH Parent, L.P. and its subsidiaries,
including FLIAC. Each subsidiary is responsible for its own financial condition
and contractual obligations.

FLIAC is in the process of changing its name from Prudential Annuities Life
Assurance Corporation (“PALAC”) in certain jurisdictions. References to FLIAC
shall be deemed to be references to PALAC in the jurisdictions where the name
change is not yet effective.

FLIAC is not licensed to do business in New York, effective December 31, 2015,
which had no impact on existing annuity contracts sold through FLIAC.

Fortitude Re and the Fortitude Re logo are service marks of Fortitude Group
Holdings, LLC and its affiliates. Other proprietary Fortitude Re marks may be
designated as such through the use of the SM or ® symbols.

Group Insurance coverages are issued by The Prudential Insurance Company of
America, a Prudential Financial company, Newark, NJ

Some of the products and services discussed on the Stages site are in
development and may not be currently available.

For additional important information about the products, services and companies
that make them available, please click here Opens in a new window.*

Financial advisors who are available through the Stages channel currently offer
a more limited range of products and services as compared to the range of
products and services offered through other Prudential distribution channels.
These advisors currently offer only insurance products issued by PICA and its
affiliates (“Prudential companies”). It is generally more profitable to
Prudential if you purchase insurance products that are issued by a Prudential
company than a non-Prudential company.

Comprehensive financial planning offered through the Stages channel is more
limited in scope than comprehensive financial planning offered through the
Prudential Advisors distribution channel.

Financial advisors through the Stages channel offer a no cost consultation and
provide an overview of your financial life with proposed solutions for you to
consider. You will not receive a written financial plan or investment
recommendations as part of the no cost consultation.

This web page is being provided for informational or educational purposes only
and does not take into account the investment objectives or financial situation
of any client or prospective clients. The information is not intended as
investment advice and is not a recommendation about managing or investing your
retirement savings. Prudential and its affiliates are not liable for use of the
Stages platform. Clients seeking information regarding their particular
investment needs should contact a financial professional. Prudential Financial,
its affiliates, and their financial professionals do not render tax or legal
advice. Please consult with your tax and legal advisors regarding your personal
circumstances. In providing this information, neither Prudential nor any of its
affiliates or financial professionals is acting as your ERISA fiduciary.

This website is for U.S. persons Opens in a new window only and may not be
approved in all states. Information contained on this site does not and is not
intended to constitute an advertisement, solicitation, or offer for sale in any
jurisdiction outside the United States, where such use would be prohibited or
otherwise regulated.

Securities and Insurance Products:

 * Certain securities products and services are offered through Pruco
   Securities, LLC and Prudential Investment Management Services, LLC, both
   members SIPC Opens in a new window and located in Newark, NJ, or Prudential
   Annuities Distributors, Inc., located in Shelton, CT. See Statement of
   Financial Condition PDF opens in new window   for Prudential Investment
   Management Services, LLC.
 * Investing in securities involves risk, and there is always the potential of
   losing money. Asset allocation and rebalancing do not ensure a profit or
   guarantee against loss.
 * You should consider the features of the contract and/or the underlying
   portfolios’ investment objectives, policies, management, risks, charges and
   expenses carefully before investing. This and other important information are
   contained in the prospectus. Please read the prospectus carefully before
   investing or sending money.
 * Not Insured by FDIC or any Federal Government Agency | May Lose Value | Not a
   Deposit of or Guaranteed by the Bank or any Bank Affiliate.
 * All references to income certainty and guarantees, including optional
   benefits, are backed by the claims-paying ability of the issuing company and
   do not apply to the underlying investment options.

"Prudential Advisors" is a brand name of The Prudential Insurance Company of
America and its subsidiaries.

Prudential Financial, Inc. of the United States is not affiliated in any manner
with Prudential plc, an international group incorporated in the United Kingdom
or the Prudential Assurance Company, a subsidiary of M∧G plc, a company
incorporated in the United Kingdom.

By using this website, you agree that you have read and agree to our Terms and
Conditions.

  

Compliance NumberTemplate: 1000797-00012-00

© 2022 Prudential Financial, Inc. and its related entities, Prudential, the
Prudential logo and the Rock symbol are service marks of Prudential Financial
and its related entities, registered in many jurisdictions worldwide.
Back to top