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FIELD SERVICE


CELEBRATING 20 YEARS OF REIMAGINING THE FUTURE OF SERVICE

 * April 25 - 27, 2023
 * JW Marriott Desert Springs, Palm Springs, CA

Download Agenda
Download Attendee List


FIELD SERVICE PALM SPRINGS 2023

April 25 - 27, 2023

JW Marriott Desert Springs, Palm Springs, CA


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 * Agenda 
   * Download the Agenda
   * Pre-Conference Kick-Off - Monday, April 24, 2023
   * Agenda Day 1 - Tuesday, April 25, 2023
   * Agenda Day 2 - Wednesday, April 26, 2023
   * Agenda Day 3 - Thursday, April 27, 2023
 * Speakers 
   * Our Speakers
   * Speaking Opportunities
 * Sponsor 
   * Get A Quote
   * Opportunities
   * Download 2022 Attendee List
   * Our Sponsors
   * Sponsor Success Story: Librestream
   * Resource Center
   * Market Research
 * Resources 
   * Whitepapers & Reports
   * Webinars (On Demand)
   * Media Partners
   * Media Opportunities
   * The Field Service Blog
 * About 
   * About Us
   * Our Event Team
   * Venue
   * Attendee Reviews
   * Testimonials
 * Register


REGISTER EARLY, SAVE MORE!


BOOK NOW AND GET $400 OFF YOUR TICKET

Register Now!

--------------------------------------------------------------------------------


THE CONFERENCE FOR LEADERS IN CUSTOMER SUCCESS, SERVICE & SUPPORT

Field Service is proud to have spent 20 years reimagining the future of service
along with you and thousands of other industry executives. We hear from our
customers, year after year, from the best firms in the world, that we remain the
#1 community for service, support and customer success leaders. Why? Because no
one else around has the blockbuster speakers, sharing the most useful
information, in the ever changing learning formats that define Field Service.

Here since 2003. No holds barred. Dedicated to helping you achieve service
excellence. Make plans to join us. You won’t find better.


Download Agenda

"The pandemic changed the way we do business and attending Field Service I’ve
gained strategies that have helped us grow, and take us to the next level."

JOSEPH LANG
VP SERVICE TECHNOLOGY
COMFORT SYSTEMS USA

"I loved that I was able to hear successes, as well as pitfalls that other
companies have made and how they’ve deal with them. It showed me that this is a
true peer-led community."

CHEYENNE ARROWSLING
DIRECTOR, GLOBAL FIELD SERVICE
GLAUKOS CORPORATION

"I’ve been able to ask questions and seek advice from attendees as well as
speakers – which is much harder at other events."

FERNANDO VIVIECA
DIRECTOR, SERVICE, HCP & DIGITAL SOLUTIONS
DISS


THE MOST DISTINGUISHED SERVICE SPEAKER LINE UP ANYWHERE

JESSICA MURILLO

VP North America Delivery Practice Leader
IBM

CHRIS GRANT

VP Field Services, Global Services
New Era Technology

GAIL NORRIS

US Lead, SITRAIN Digital Industry Academy, Digital Industry Division
Siemens

KIRK JUSTUS

VP of e2e Lifecycle Services & Project Management
Krones Inc.

ROD COOK

Director, NA Service Operations
Trane Technologies

LAURA MCCARTY

VP, Technical Services
Pure Storage

GYNER OZGUL

COO
Smart Care Equipment Solutions

SERGIO FRIAS

President & CEO
CX Hub Smart Consulting Inc.

CHARLES HUGHES

COO
High Wire Networks

GREG PARKER

VP Innovation and Portfolio Management
Johnson Controls

MARCELA SANCLEMENTE

Director, Calibration Service
Eppendorf North America

FRED WALKOVER

Senior Director of Installer Services
Powur PBC

See All Speakers


ADDRESSING YOUR BIGGEST CHALLENGES

DATA, DATA, DATA: EXTRACTING INSIGHTS TO AGGRESSIVELY MOVE YOUR SERVICE BUSINESS
FORWARD

ENHANCING CX AS NEEDS AND EXPECTATIONS RISE AND CHANGE

LEADERSHIP BURNOUT & DEVELOPMENT - WHAT IT TAKES TO BE THE MOST EFFECTIVE LEADER
OF THE FUTURE, TODAY

TROUBLES AHEAD, TROUBLES BEHIND: HOW A MORE HOLISTIC AND INTEGRATED SERVICE
MODEL AND DIGITAL MINDSET WILL PREPARE YOUR ORGANIZATION FOR FUTURE SUCCESS

THE NEXT OPPORTUNITY & DISRUPTION: SUSTAINABILITY MOVES FRONT AND CENTER IN
SERVICE

THE ULTIMATE BALANCING ACT: MANAGING BUSINESS GROWTH & CAPACITY LIMITATIONS IN A
TIGHT LABOR MARKET AND UNCERTAIN ECONOMY & SUPPLY CHAIN


A UNIQUE NETWORKING EXPERIENCE

Break the ice, talk shop and create connections in our interactive learning
formats.


Learn More


THE #1 RATED CAREER-TRANSFORMING EXPERIENCE

LEARN FROM THE LARGEST SERVICE SPEAKING FACULTY IN THE WORLD

With 100+ expert service organization speakers on board and 800+ executives in
attendance, you are guaranteed to make new connections, network with the
brightest minds in the industry and return to the office with actionable
insights, ready to elevate your field service career to the next level!

THE BIGGEST PAYBACK ON YOUR TIME OUT OF OFFICE

Take advantage of 40+ hours of discussion groups, roundtables, workshops,
structured and unstructured networking activities. This is your opportunity to
speak “off-the-record” with key industry stakeholders to get insider intel on
the best field service strategies and service monetization tactics that work.

YOUR ONE-STOP SHOP FOR INNOVATION

If you are looking to upgrade your technology to keep up with the digitalization
race, Field Service Palm Springs is THE place to be. Check out our Innovation
Theatre and connect with 70+ exhibitors who can help you revamp your service
business and become the service organization of the future.


TRUSTED BY THOUSANDS OF SERVICE ORGANIZATIONS SINCE 2003


Download Attendee List




ONE OF A KIND AUDIENCE

From the largest organizations in manufacturing and residential/commercial
services, to small and medium-sized companies, Field Service is for
organizations
who want world-class service and field operations.




LET'S CONNECT & CREATE A CUSTOM EXPERIENCE

Hi, I’m Charles, the Sponsorship Director for Field Service Palm Springs. Reach
out by clicking the button below and I’ll be in touch within 24 hours. Looking
forward to connecting!

Contact Charles
Download Attendee List


REAL REVIEWS FROM REAL ATTENDEES

See why the community rates Field Service as the number one service and support
event of its kind

Review Title
Review Content
Real Reviews From Real Customers
Reviews carousel
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4.3 star rating 4521 Reviews
Field Service Palm Springs
5.0 star rating 04/30/19
Field Service USA 2019
First time that I was able to attend this conference. It was an outstanding
experience from start to finish - agenda, scheduling, ...
Read More
Bryan
5.0 star rating 04/30/19
Field Service USA 2019
Field Service Palm Springs
First time that I was able to attend this conference. It was an outstanding
experience from start to finish - agenda, scheduling, ...
Read More
Bryan
Field Service Palm Springs
5.0 star rating 04/29/19
Great event and well organized
This was my first time attending this event, there was some great field service
stuff shown and discussed during breakout sessions...
Read More
Greg
5.0 star rating 04/29/19
Great event and well organized
Field Service Palm Springs
This was my first time attending this event, there was some great field service
stuff shown and discussed during breakout sessions...
Read More
Greg
Field Service Palm Springs
5.0 star rating 04/29/19
Brilliantly organised
The event was extremely well organised and everyone we met was very friendly and
helpful. The networking sessions, workshops and p...
Read More
Rhiannon
5.0 star rating 04/29/19
Brilliantly organised
Field Service Palm Springs
The event was extremely well organised and everyone we met was very friendly and
helpful. The networking sessions, workshops and p...
Read More
Rhiannon
Field Service Palm Springs
5.0 star rating 04/27/19
Excellent learning opportunity
Great to attend a conference dedicated to field service. Having people from many
different industries encourages collaboration and...
Read More
Bruce
5.0 star rating 04/27/19
Excellent learning opportunity
Field Service Palm Springs
Great to attend a conference dedicated to field service. Having people from many
different industries encourages collaboration and...
Read More
Bruce
Field Service Palm Springs
5.0 star rating 05/09/19
Field Service USA 2019
Once again an excellent event which helped me expand my knowledge of Field
Service and innovative delivery models. Always worth my...
Read More
Charles
5.0 star rating 05/09/19
Field Service USA 2019
Field Service Palm Springs
Once again an excellent event which helped me expand my knowledge of Field
Service and innovative delivery models. Always worth my...
Read More
Charles
Field Service Palm Springs
5.0 star rating 04/30/19
All about service in one place!
Great place to find new processes and technology to be applied on my role. There
is people from many different markets, which is i...
Read More
Shirley
5.0 star rating 04/30/19
All about service in one place!
Field Service Palm Springs
Great place to find new processes and technology to be applied on my role. There
is people from many different markets, which is i...
Read More
Shirley
Field Service Palm Springs
5.0 star rating 05/02/19
Valuable Connection
In addition to engaging with the multitude of vendors the bonus comes from
meeting and learning from people you would otherwise ne...
Read More
John
5.0 star rating 05/02/19
Valuable Connection
Field Service Palm Springs
In addition to engaging with the multitude of vendors the bonus comes from
meeting and learning from people you would otherwise ne...
Read More
John
Field Service Palm Springs
5.0 star rating 04/30/19
Field Service USA 2019
First time that I was able to attend this conference. It was an outstanding
experience from start to finish - agenda, scheduling, ...
Read More
Bryan
5.0 star rating 04/30/19
Field Service USA 2019
Field Service Palm Springs
First time that I was able to attend this conference. It was an outstanding
experience from start to finish - agenda, scheduling, ...
Read More
Bryan
Field Service Palm Springs
5.0 star rating 04/29/19
Great event and well organized
This was my first time attending this event, there was some great field service
stuff shown and discussed during breakout sessions...
Read More
Greg
5.0 star rating 04/29/19
Great event and well organized
Field Service Palm Springs
This was my first time attending this event, there was some great field service
stuff shown and discussed during breakout sessions...
Read More
Greg
Field Service Palm Springs
5.0 star rating 04/29/19
Brilliantly organised
The event was extremely well organised and everyone we met was very friendly and
helpful. The networking sessions, workshops and p...
Read More
Rhiannon
5.0 star rating 04/29/19
Brilliantly organised
Field Service Palm Springs
The event was extremely well organised and everyone we met was very friendly and
helpful. The networking sessions, workshops and p...
Read More
Rhiannon
Field Service Palm Springs
5.0 star rating 04/27/19
Excellent learning opportunity
Great to attend a conference dedicated to field service. Having people from many
different industries encourages collaboration and...
Read More
Bruce
5.0 star rating 04/27/19
Excellent learning opportunity
Field Service Palm Springs
Great to attend a conference dedicated to field service. Having people from many
different industries encourages collaboration and...
Read More
Bruce
Field Service Palm Springs
5.0 star rating 05/09/19
Field Service USA 2019
Once again an excellent event which helped me expand my knowledge of Field
Service and innovative delivery models. Always worth my...
Read More
Charles
5.0 star rating 05/09/19
Field Service USA 2019
Field Service Palm Springs
Once again an excellent event which helped me expand my knowledge of Field
Service and innovative delivery models. Always worth my...
Read More
Charles
Field Service Palm Springs
5.0 star rating 04/30/19
All about service in one place!
Great place to find new processes and technology to be applied on my role. There
is people from many different markets, which is i...
Read More
Shirley
5.0 star rating 04/30/19
All about service in one place!
Field Service Palm Springs
Great place to find new processes and technology to be applied on my role. There
is people from many different markets, which is i...
Read More
Shirley
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Read Our Reviews


JOIN OUR GROWING SERVICE COMMUNITY

Come as an attendee, but leave as a member of one of the largest communities of
service executives!
Follow us at:




FALL IN LOVE WITH PALM SPRINGS

April 25-27, 2023
JW Marriott, Palm Springs, CA
1-877-622-3140

See Venue

OUR SPONSORS:



Phone: +1 888.482.6012 

Fax: 1 (646) 200.7535

Contact Us Today

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