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 * PlatformPlatform
   CloudBees Platform
   
   Connected, automated, end-to-end software delivery
   
   Explore Platform →View All Products →
   Platform Capabilities
   
   
   Analytics
   
   A single source of truth for real-time visibility
   
   Compliance
   
   Coming Soon!
   
   Continuous compliance from commit through production
   
   Continuous Delivery
   
   Eliminate scripts and automate deployment pipelines
   
   Continuous Integration
   
   Build and test at scale
   
   Feature Management
   
   Manage feature rollouts and effectiveness
   
   Release Orchestration
   
   Adaptable model-driven release orchestration
   
   Value Stream Management
   
   Continuously improve software delivery effectiveness with higher-order
   visibility, management, and intelligence
   
   CloudBees Platform
   
   Connected, automated, end-to-end software delivery
   
   Explore Platform →View All Products →
   Platform Capabilities
   
   
   Analytics
   
   A single source of truth for real-time visibility
   
   Compliance
   
   Coming Soon!
   
   Continuous compliance from commit through production
   
   Continuous Delivery
   
   Eliminate scripts and automate deployment pipelines
   
   Continuous Integration
   
   Build and test at scale
   
   Feature Management
   
   Manage feature rollouts and effectiveness
   
   Release Orchestration
   
   Adaptable model-driven release orchestration
   
   Value Stream Management
   
   Continuously improve software delivery effectiveness with higher-order
   visibility, management, and intelligence

 * Use CasesUse Cases
   Industries
   
   AutomotiveFederal GovernmentFinancial ServicesInsuranceRetailSoftware
   Use Cases
   
   Streamline Governance ComplianceManage and Scale JenkinsSupport Hybrid Cloud
 * Customer Stories
 * Customer Stories
 * ResourcesResources
   BlogsVideosEventsDocumentationCloudBees UniversityPodcastsWhitepapersSoftware
   Delivery Leadership Forum
 * DevelopersDevelopers
   What is JenkinsJenkins CertificationSecurity AdvisoriesJenkins Health Advisor
   by CloudBeesCloudBees and Open Source
 * Why CloudBeesWhy CloudBees
   Company
   
   About UsNewsDevOps WorldOur TeamCareersContact Sales
   Partners
   
   Channel PartnersTechnical Alliance Partner ProgramAWSGoogle CloudVMware
 * New to CloudBees or returning?
   Sign In
   CloudBees.comCloudBees Feature ManagementDevOpticsCodeShip



REGISTER FOR DEVOPS WORLD TODAY

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PRIVACY POLICY

I. What CloudBees does

CloudBees (“CloudBees”, “We”, “Us”, “Our”) is a for-profit vendor of software
solutions, primarily sold to organizations. We generate our revenue by charging
for the functions and value of the solutions that we offer to our customers
(“Customers”, “You”). 

CloudBees is not in the business of collecting or monetizing personal
information for its own self, such as for use in advertising. 


II. How we use personal information

We respectfully use appropriate personal information in order to market, sell,
deliver, and support the solutions that we offer. 

We do not collect personal information that is not necessary for the marketing,
selling, delivery, and support of our solutions, such as demographic, biometric,
medical, social information. 

We do not sell or share with 3rd parties the information that we collect, except
sharing of information with limited reputable partners involved in the direct
selling of our solutions and for the specific purpose of selling our solutions,
and with vendors who provide to us information management solutions used by us
under our control. 

We use standard industry practices to maintain the confidentiality and security
of the information we collect. 

The specific information that we collect and how we use it reflects the nature
of your relationship with us. 


Customers

If you are a prospective or current customer of CloudBees, we: 

 * Ask for your contact information in marketing and product registration forms
   in order to promote and provide our solutions to you

 * Create a contact record for you in our customer relationship management (CRM)
   and product systems

 * Ask for and store the explicit information about your product interests, such
   as through marketing forms

 * Obtain your business identity and profile from business directories (such as
   LinkedIn) for marketing purposes, even if you have not provided that
   information to us directly

 * Send to you by email information about our solutions

 * Contact you by phone for sales assistance and customer support

 * Set browser cookies on our web properties in order to recognize you as a
   repeat visitor and to provide you with access to our solutions

 * Capture your browsing history on our web properties to understand your
   interest in our solutions

 * Capture the history of the emails we send to you in order to better provide
   to you information about our solutions

 * Capture email, chat, phone conversations between you and our sales and
   support representatives in order to understand your interest in our solutions
   and to better provide information about them

 * Capture how you use the technical functions of our products

 * Share your information with limited reputable partners who sell our solutions
   on our behalf or provide to us information management solutions used under
   our control

 * Retain all collected information indefinitely unless there is a compelling
   reason to delete it


III. CloudBees is a data Controller but not a data Processor according to GDPR

CloudBees is not a Processor of personal information according to GDPR (European
Union General Data Protection Regulation). Our systems, employees, and
affiliates do not access personal information collected by our customers even
when that information may be contained in customer applications managed using
CloudBees solutions under the control of customers.

CloudBees is a Controller of limited non-sensitive personal information
according to GDPR, for the expressly legitimate purposes of direct marketing,
selling, delivering, and supporting our solutions. 

IV. Your personal rights and abilities

Not provide your personal information

You do not have to provide to us your personal information if you do not intend
to have a business relationship with us. 

If you are interested in obtaining resources on our website that are protected
by a registration form, you can provide a business email address, an alternative
personal email address (used only to communicate with businesses), a single-use
(“burner”) email address, a fake email address. We encourage you to provide your
real identity to us as a reputable business, so that we can offer to you our
solutions. But you can still obtain our public resources if you prefer to remain
anonymous to us. 

If you are interested in using our free solutions that require registration, you
can provide a business email address or an alternative personal email address
(used only to communicate with businesses). A valid email address is required in
order to use our solutions. 

Know if and why we have a record for you

You can request us to tell you if we have a record for you, for any of your
identities (email addresses), and what information we have for you. 

You can request us to tell you why we have a record for you. 

Object to our capture of your personal information

You can express your objections to any part of how we handle your information
and expect an explanation of it from us.  

Correct or delete your personal information

You can request us to correct your information (such your name, phone number,
address). You can also request us to delete your information in our records that
is not necessary for us to provide a service to you (such as your personal phone
number) or to adhere with laws. 

Export your personal information

You can request us to provide to you an export of the information we have for
you, if it is technically feasible for us and if this information is essential
for you. 

Prevent tracking of your website activities

You can prevent our tracking of your web activities on our websites by disabling
cookies, clearing cookies, and through other privacy controls built into web
browsers. 

Opt out from our marketing and selling to you

You can request that we do not contact you for the purpose of selling our
solutions. 

V. Our business needs and obligations

Adhere to laws

We will follow all applicable national and local laws that may require us to
collect and retain personal information. 

Fulfill our contracts

If you interact with us as a representative of an organization, our obligations
to the organization (such as a contract to deliver a solution) may override your
individual preferences. For example, our contract with your organization may
require that we retain full records of all conversations between us and the
organization’s employees even if those conversations may contain information of
personal nature. 

Capture and retain records of business contacts 

As a business, we have a need to capture and retain the basic identities (name,
email address, employer) of all people who have interacted with us in business
matters. 

Capture and retain records of business transactions

As a business, we have a need to capture and retain to the fullest extent the
contractual, financial, and service transaction records, such as order forms,
billing records, product configuration changes, service requests and cases. 

Capture and retain records of business conversations

As a business, we have a need to capture and retain the conversations (emails,
chats, cases, comments) by all people who have interacted with us in business
matters. 

Capture product use activities

As a business, we have a need to capture how our products are used at a granular
level, for the purpose of understanding their performance, value and how to
improve them. 

Contact account contacts and product users with important or relevant
information

As a business, we have a need to provide product information to our users for
multiple purposes, such as to ensure the correct use of our products or to
promote new features and functionalities. 

VI. Our obligations to you and expectations of you

You should expect that we: 

 * Are respectful of your desire to protect your privacy

 * Do not collect the information that we do not need in order to offer our
   solutions to you, as could be reasonably expected (such as your social,
   biometric, and other non-business information)

 * Are considerate in our communication with you

 * Can provide to you an explanation for why we have collected or are using your
   information

 * Keep your information secure and confidential

 * Do not sell or trade your information

On our part, we expect that you: 

 * Understand that we seek to sell our solutions to organizations and
   individuals who demonstrate interest in or a potential need of them

 * Understand what we have regulatory and contractual obligations in our
   handling of personal information (such as to your employer if you are
   representing an organization)

 * Protect your privacy as is possible through means under your own direct
   control, such as through browser privacy settings and not providing your
   personal information to us if it is not necessary


VII. How to contact us regarding privacy matters

If you are a customer of CloudBees - for a paid, free, or trial version of any
of our products - you should contact the CloudBees Customer Support.

If you are not a current customer of CloudBees, but have concerns about privacy
in relation to CloudBees, you can contact us at privacy@cloudbees.com. 

We will respond either with the information and actions that you have requested,
or with an explanation of why we cannot perform it as requested, or with
questions to you to confirm or clarify your request. 

CAPABILITIES

 * Analytics
 * Continuous Integration
 * Continuous Delivery
 * Feature Flagging
 * Release Orchestration

RESOURCES

 * Blogs
 * Customer Stories
 * Podcasts
 * Whitepapers
 * Events

WHY CLOUDBEES

 * About
 * News
 * Meet the Bees
 * Join the Hive
 * Contact us

© 2022 CloudBees, Inc., CloudBees® and the Infinity logo® are registered
trademarks of CloudBees, Inc. in the United States and may be registered in
other countries. Other products or brand names may be trademarks or registered
trademarks of CloudBees, Inc. or their respective holders.

Privacy PolicyTerms of ServiceCloudBees Vulnerability Reporting










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