support.nativemsg.com Open in urlscan Pro
52.71.177.65  Public Scan

Submitted URL: https://support.nativemsg.com/
Effective URL: https://support.nativemsg.com/support/home
Submission: On September 17 via automatic, source certstream-suspicious — Scanned from DE

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Text Content

Support

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APPLICATION DOCS

Learn how to build and launch Conversational experiences.

FAQ

Have any questions? Get them answered using our FAQ.

DEVELOPERS

Integrate nativeMsg into your application using our API.

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APPLICATION DOCS


DASHBOARD

 * About Dashboard
 * Saving dashboard data to PDF


BOTS

 * About Bots
 * Bots Interface
 * Creating a Bot
 * Bot configuration JSON editor
 * Bot Settings
 * Testing a Bot
 * Renaming the Bot
 * Cloning the Bot
 * Removing the Bot
 * Publishing a bot


ANALYTICS

 * About Analytics
 * Filtering the analytics data
 * Downloading Analytics page


INTENTS

 * About Intents
 * Managing Intents


INTERACTIONS

 * Adding Interactions
 * Managing Interactions
 * Managing actions
 * Actions in an Interaction
 * Adding a message action
 * Adding a media action
 * Adding a rich card action
 * Adding a wait for action
 * Adding an email action
 * Adding a note action

View all (11)


CHANNELS

 * About Channels
 * Adding channels to the Bot
 * Disconnecting a channel from the Bot


EXPRESSIONS

 * About expressions
 * Adding an expression


TEMPLATES

 * About Templates
 * Managing Templates


BLASTS

 * About Blasts
 * Searching blasts by title and message
 * Filtering the blasts list
 * Creating a new blast conversation
 * Sending the blast
 * Scheduling the blast
 * Removing the blast


CONVERSATIONS

 * About conversations
 * Searching conversations by human name and message
 * Filtering the conversations list


HUMANS

 * About Humans
 * Managing tags for humans
 * Searcing humans by name, phone, and email address
 * Filtering the humans list


SETTINGS

 * About Settings
 * Updating the account information
 * Generating the API token
 * Managing Tags
 * Managing web hooks
 * Managing a sub account


DESIGNER

 * About Plugins
 * Themes
 * RCS Emulator
 * Ads
 * Web Chat plug-in
 * Long Code SMS/MMS plug-in


FREQUENTLY ASKED QUESTIONS


MY ACCOUNT AND BILLING

 * How many days can I trial a plan for?
 * I want to trial a different plan. How do I go about this?
 * Can I invite my team members on the free trial?
 * This sounds great, but I don't have the budget right now.
 * Who is this $1B retailer you keep referencing?
 * Does this require me to add anything to my marketing stack?
 * My currents ads are working just fine. I don't need this.
 * This seems expensive compared to other ad creatives.
 * I don't have time to implement a new platform right now.
 * We don't have the resources, can you help?

View all (14)


CONVERSATIONAL ADS

 * Can a user purchase a product in a Conversational Ad?
 * Can I customize the Conversational Ads at any point in time?
 * Can I see the path that users are taking while engaging with the
   Conversational ad?
 * Can I use existing creative assets when developing these new Conversational
   Ads?
 * Do I have to change the way I buy or deploy advertising campaigns?
 * How easy is it to create these personalized audience experiences?
 * Who builds these Conversational Ads?
 * Can our ads be distributed through my DSP(Demand-side platform)?
 * This seems very complicated, I don't even know where to start.
 * Can I have live agents interact with users in my Conversational Ads?

View all (13)


DATA AND ANALYTICS

 * Can I connect to my CRM platform to pull in existing data?
 * Can I see these analytics in real-time?
 * Do I own all of the data collected?
 * How do I track Conversational Ad metrics?
 * How does this data differ from my current campaign stats?
 * How does this data differ from my current campaign stats?
 * What types of data can I collect?
 * Where can I access all of this data?
 * Can you really achieve 18% conversion rates?
 * I have tried everything under the sun and cannot increase my conversion more
   than 1%, is this really going to work for me?

View all (13)


MESSAGING CHANNELS

 * How do I know it will work across the different channels?
 * How do you connect to different channels?
 * How do you deliver a consistent customer experience across channels?
 * What happens if a feature isn't supported on a certain channel?
 * How do you deliver a consistent customer experience across channels?
 * What happens if a feature isn't supported on a certain channel?
 * I only advertise on social media, will this work for me?
 * I have a large text messaging list, can I use it there?


CAN'T FIND WHAT YOU'RE LOOKING FOR?

LET US HELP YOU RIGHT NOW!

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