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Submitted URL: https://www.teliacompany.com/en/about-the-company/privacy/
Effective URL: https://www.teliacompany.com/en/articles/privacy
Submission: On December 13 via api from US — Scanned from DE
Effective URL: https://www.teliacompany.com/en/articles/privacy
Submission: On December 13 via api from US — Scanned from DE
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You need to enable JavaScript to run this app. * EN * SV * About the companyChevron down icon * Solutions * NewsroomChevron down icon * InvestorsChevron down icon * SustainabilityChevron down icon * CareersChevron down icon * Contact usChevron down icon Magnifying glass iconSearch About the companyArrow right icon THIS IS TELIA * Strategy * Purpose and values * Stories * Markets and brands * Operations * This is TeliaArrow right icon CORPORATE GOVERNANCE * Shareholders * Nomination committee * Board of Directors * Group Executive Management * Auditors * Articles of association * Telia Code of Conduct * Remuneration * Corporate governanceArrow right icon POLICIES AND ETHICS * Public policy * AI ethics * Mobile communications and health * Policies and ethicsArrow right icon NewsroomArrow right icon MEDIA BANK * Logotypes * Group Executive Management * Board of Directors * Media bankArrow right icon InvestorsArrow right icon FINANCIAL OVERVIEW * Financial overviewArrow right icon REPORTS AND PRESENTATIONS * Annual and sustainability report * Reports and presentationsArrow right icon SHARE-RELATED INFORMATION * Shareholdings * Dividend * Share price * Trading volume * Analyst coverage * Listings * Share-related informationArrow right icon ANNUAL GENERAL MEETING * Annual General meetingArrow right icon OTHER FINANCIAL INFORMATION * Outlook * Consensus estimates * Debt financing * Spectrum holdings * Other financial informationArrow right icon FINANCIAL CALENDAR * Financial calendarArrow right icon SustainabilityArrow right icon CLIMATE AND CIRCULARITY * Climate and circularityArrow right icon DIGITAL INCLUSION * Reliable access * Building digital skills * Digital inclusionArrow right icon PRIVACY AND SECURITY * Privacy * Security * Privacy and securityArrow right icon MORE SUSTAINABILITY TOPICS * Human rights * Responsible sourcing * Anti bribery and corruption * Children's rights * Diversity, equity and inclusion * Freedom of expression * Responsible tax practices * Health and well-being * More sustainability topicsArrow right icon GOALS AND PERFORMANCE * Goals and performanceArrow right icon REPORTING * Law enforcement disclosure report * Management system * Reports and presentations * ReportingArrow right icon CareersArrow right icon OPEN POSITIONS * Open positionsArrow right icon Contact usArrow right icon PRESS AND MEDIA * Press and mediaArrow right icon INVESTOR RELATIONS * Investor relationsArrow right icon CUSTOMER SERVICE * Customer serviceArrow right icon FOR SUPPLIERS * How to invoice * Documents * Responsible sourcing * For suppliersArrow right icon HomeSustainabilityPrivacy and securityPrivacy PrivacyCustomers’ and stakeholders’ trust is important for Telia Company. We want everyone who shares their personal data with us to feel secure that their data is used according to their expectations. As soon as the General Data Protection Regulation (GDPR ), the EU legislation governing how personal data should be handled, entered into force in 2016, Telia Company started its group-wide GDPR program. Since numerous principles of GDPR already existed under the old Data Protection Directive, we were able to build on previous experience and best practices while implementing new GDPR principles. * PrivacyPrivacy * Responsibilities of DPOsResponsibilities of DPOs * Data Protection OfficersData Protection Officers * FAQFAQ * Telia Company Privacy PolicyTelia Company Privacy Policy * Related materialRelated material * LinksLinks Privacy Telia Company has adopted a “privacy by design” approach to ensure GDPR compliance and transparent management of personal data in all new products and services. Key components of our approach are: - Embedding data protection into our business including products, processes, and IT systems from the initial design-stage and then throughout their lifecycle - Analyzing data protection parameters from the initial planning stages of a data processing operation by carrying out privacy screenings - Conducting a Privacy Review and when needed a Data Protection Impact Assessment (DPIA) before carrying out data processing where the processing is likely to result in a high risk to the rights and freedoms of individualsOur day-to-day business operations are supported by a privacy team who provide proactive guidance on compliance with GDPR and other privacy laws. In addition, we have a team of Data Protection Officers (DPO), whose task is to monitor whether different areas of business adhere to our privacy standards. Our DPOs also ensure that requests from individuals as well as data protection authorities are responded to in accordance with the GDPR. Responsibilities of DPOs The main task of Data Protection Officers (DPOs) is to facilitate Telia Company’s and its’ subsidiaries compliance with GDPR obligations across the relevant markets. DPOs continuously monitor privacy compliance internally and communicate on privacy matters, GDPR and local data protection provisions. We have designed different tools and processes to ensure that we work in a correct manner with personal data across the company. These tools and processes are used and monitored by DPOs to both verify compliance as well as to continuously ensure effective and legitimate ways of working with privacy and data processing and to improve our practices. Telia Company has carried out privacy training for our employees for several years. DPOs continue to facilitate privacy-awareness inside the company and continuously improve training materials to fulfil the GDPR needs as interpreted today and tomorrow. All Telia Company employees receive privacy training. Privacy and data protection is a focus area for Telia Company and it is therefore governed by a Group Privacy and Data Protection. (See the link below) In case you have any questions about the way Telia Company takes care of your privacy and exercise your rights, our DPOs will be happy to assist with your questions. Data Protection Officers Group Data Protection Officerdpo-tc@teliacompany.comPlease contact Telia Company Group DPO in matters which are group-wide in their nature and regarding Telia Company entities that do not have a local DPO. Please see separate local and entity specific DPO contact details below. Data Protection Officer, Swedendpo-se@teliacompany.comhttps://www.telia.se/privat/om/integritetspolicy Data Protection Officer, Finlandtietosuoja-telia@teliacompany.comhttps://www.telia.fi/tietosuoja-ja-tietoturva Data Protection Officer, Norwaypvo-telia@telia.nohttps://www.telia.no/personvern/ Data Protection Officer, Denmarkprivat-liv@teliacompany.comhttps://www.telia.dk/privat/om-telia/privatlivsinformation/ Data Protection Officer, Estoniaprivacy@telia.eehttps://andmed.telia.ee/privaatsusteade Data Protection Officer, Lithuaniaprivatumas@telia.lthttps://www.telia.lt/privacy Data Protection Officer, Telia Financedpo-teliafinance@teliacompany.comhttps://www.teliafinance.com/en/privacy/ FAQ What is GDPR?GDPR stands for General Data Protection Regulation – an EU law that regulates rights connected with personal data, including by giving all individuals control of their own personal data in all relations with companies, regardless if they are a customer or an employee. GDPR directly applies in all EU countries as of 25 May 2018 and in in countries of the European Economic Area. It covers Telia Company’s footprint in the Nordics and Baltics. There may be some local variations in how GDPR is implemented in different countries, for example, on employee data processing, public health, public sector, archiving purposes in the public interest, scientific or historical research purposes or statistical purposes.What is personal data?Personal data is all information that could identify an individual directly or indirectly, for instance: - name, address, age, gender and position - location - social security number - IP address - telephone number - subscription details - traffic data (technical data generated when an individual uses telecommunication services)What has Telia Company done to be compliant with GDPR?In early 2016, Telia Company put in place a GDPR compliance program to carry out necessary changes and implement GDPR provisions across all relevant markets. Telia Company GDPR Program coordinated all activities related to ensuring our customers’ and employees’ privacy rights. Related projects were running also in all countries and group units. We have reviewed our internal processes, privacy policies and security measures, trained our employees, as well as made necessary changes in IT systems to enable our customers to be in control of their personal data, for example, to access or delete certain data on request.We have also worked on implementing privacy by design in all our products and services, making sure that we are transparent to our customers and employees about how we use their personal data.This work did not stop on 25 May 2018. We continue to grow a privacy orientated mindset in all our activities, to make sure that Telia Company is the most trusted partner for customers in the Nordics and Baltics.What does GDPR mean for Telia Company’s customers, be they individuals or companies?GDPR strengthens individuals’ rights to control their own data.GDPR allows our customers and end users to: - access their personal data processed by Telia Company - correct personal data (if faulty) - delete personal data under certain conditions (right to be forgotten) - restrict and object to some processing of personal data (under specific conditions) - have specific data transmitted to another company (data portability) - receive compensation for the damages suffered as result of an infringement of the regulation - receive privacy information and information on serious data breachesOur customers may have been asked to give consent for Telia Company to continue to process their personal data for specific purposes. We have also updated and provided more detailed privacy information, first, in our websites and My Telia pages. We continue working to provide high level of transparency to our customers and easy ways to exercise their rights as data subjects. Privacy will be embedded in all our products and services that we provide to our customers and end-users Telia Company Privacy Policy Telia Company Group Policy on Privacy and Data protection strengthens company governance to ensure careful protection of customer privacy and network integrity. It lays down the Telia Company standards how we respect privacy and data protection and therefore, aims to ensure that customers feel confident that Telia Company respects and safeguards their privacy. The Policy applies to the whole Telia Company group and its subsidiaries. We expect every Telia Company employee to follow the policy in their daily work. Related material Read the article about Telia Company and GDPR. (See the link below) Links Group Privacy and Data ProtectionTelia Company and GDPR More content about Sustainability * Cross-border merger Read moreGo to link * Nine out of ten Norwegians now have access to Telia’s 5G network Read moreGo to link * WSP sees increased interest in Telia’s data for more sustainable cities Read moreGo to link * Telia and Ericsson switch on private 5G network in Tallinn to enable smart factory transformation in the Baltics Read moreGo to link * Telia launches tool that quantifies the benefits of investing in smart buildings Read moreGo to link * Less digital companies are living dangerously in a turbulent economy Read moreGo to link * Telia Company and Region Stockholm test the ability of 5G to improve health care Read moreGo to link © Telia Company AB 556103-4249 Stjärntorget 1 Solna * Cookies settings * Cookies Cookies Button This website usescookies. On our website we use technical, analytical, marketing and preference cookies. These are necessary for our site to work properly and to give us information about how our site is used. You can control which cookies may be placed in your browser and you can change your settings at any time. Read more in our cookie policy and then make your choices. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Reject All More options PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES FUNCTIONAL Functional These cookies let us to enable some useful functionalities to make the user experience better, for example, to remember your login details and settings. NECESSARY Always Active These cookies are needed for our app to work in a secure and correct way. Necessary cookies enable you to use our app and us to provide the service you request. Necessary cookies make basic functions of the app possible, for example, identifying you when you log into My Telia, detecting repeated failed login attempts, identifying where you are in the buying process and remembering the items put into your shopping basket. MARKETING Marketing These cookies help us and our partners to display personalized and relevant ads based on your browsing behavior on our website and in our app, even when you later visit other (third parties’) websites. These cookies are used to evaluate the effectiveness of our marketingcampaigns, as well as for targeted marketing and profiling, regardless of which device(s) you have used. Information collected for this purpose may also be combined with other customer and traffic data we have about you, if you have given your consent that we may use your traffic data for marketing purpose and have not objected to the use of your customer data for marketing purposes. STATISTICS & ANALYTICS Statistics & analytics These cookies give us information about how you use our app and allow us to improve the user experience. 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