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AI and Humans Working Together to Power Better Customer Experience Outcomes
Automate self-service across digital channels in a single interface.
 

Watch to learn how




Kwangliang,


Your customers expect effortless experiences regardless of how they’re reaching
out to your organization. Conversational AI can help your business scale
customer engagements and make life easier for your contact center agents.


With Verint® Intelligent Virtual Assistant™ (IVA) for voice and digital, you’ll
be able to quickly deploy and self-manage advanced automation so you can:


 * Provide users with a consistent conversation across all your engagement
   channels, including voice, digital, and messaging
 * Launch, test, and improve your virtual assistants in an easy-to-use, low-code
   bot-building and bot-management environment
 * Use Verint IVA for self-service, as well as to help your contact center team
   members



The key to consistent service is to ensure your IVA works across channels to
connect automated self-service silos within a single management interface. Watch
the webinar, Holding AI to New Standards, to learn how Verint's industry-leading
virtual assistant reduces your cost-to-serve and helps scale your customer
service engagement capabilities.

The Key to Improving
Your Customer Experience
Connecting silos. Create seamless engagements, understand the full picture of
the customer history, and more quickly and accurately solve customer issues when
you connect your data, channels, employees and customers.

See how




 

Verint’s Frank Schneider, VP – AI Evangelist, walks through the future of AI via
a real use case from one of the largest hospitality brands in the world in this
on-demand webinar, Holding AI to New Standards.

Watch now


 

Read this ebook, The Complete Guide to Conversational AI for Your Business, to
see how our easy-to-use, low-code bot-building environment makes for quicker and
more flexible conversational AI deployments that deliver an immediate ROI.

Read more




 

Uncover the Art of Innovation
Registration is now open for Engage23, the industry event you don't want to
miss. Join CX artisans, masterminds and innovators as we uncover the Art of the
Innovation in Las Vegas from June 12-15, 2023.

Register now


Verint can help you close the Engagement Capacity Gap™ and achieve boundless
customer engagement. Schedule time with one of our experts for a personalized
consultation or click one of the links below to visit our website and learn
more.

 



 

 









 


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Verint Systems Inc. · 175 Broadhollow Road, Suite 100 · Melville, New York 11747
800.4VERINT · info@verint.com