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Submission: On June 12 via api from IN — Scanned from DE
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Amazingly easy and convenient. Great service for the same price as a clinic
visit, without the hassle of having to drive to the doctor's clinic. Couldn't be
any happier.
Rahul
I installed the app and went for a free consultation with a dietician. The
advice given by Dr. Mirza was simply great. He shared a detailed diet chart and
exercises with me which was easy to incorporate into my hectic schedule.
Aarohi
Best app for consultation and the most effective way to connect with the doctor
from anywhere. The doctor replies with great detail and is extremely polite. One
can also come back to consult the same doctor anytime.
Ronak
Initially, I was a little skeptical of consulting a doctor online. But the
consultation turned out to be honest and cool, the doctor's behavior was
friendly. The best part is that I saved so much time and money!
Aarzoo
Dr. Chakraborty is so concerned about his patient. I sincerely wish him the
best. He always takes the time to understand the problem and on the basis of
that he takes the decision and explains it very well. And if you miss out on
anything, you can come back with more questions.
Yash
Amazingly easy and convenient. Great service for the same price as a clinic
visit, without the hassle of having to drive to the doctor's clinic. Couldn't be
any happier.
Rahul
I installed the app and went for a free consultation with a dietician. The
advice given by Dr. Mirza was simply great. He shared a detailed diet chart and
exercises with me which was easy to incorporate into my hectic schedule.
Aarohi
Best app for consultation and the most effective way to connect with the doctor
from anywhere. The doctor replies with great detail and is extremely polite. One
can also come back to consult the same doctor anytime.
Ronak
Initially, I was a little skeptical of consulting a doctor online. But the
consultation turned out to be honest and cool, the doctor's behavior was
friendly. The best part is that I saved so much time and money!
Aarzoo
Dr. Chakraborty is so concerned about his patient. I sincerely wish him the
best. He always takes the time to understand the problem and on the basis of
that he takes the decision and explains it very well. And if you miss out on
anything, you can come back with more questions.
Yash
Amazingly easy and convenient. Great service for the same price as a clinic
visit, without the hassle of having to drive to the doctor's clinic. Couldn't be
any happier.
Rahul
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We provide medical assistance on non urgent queries for free. Fee starting at
₹50 for faster response to queries.
FREQUENTLY ASKED QUESTIONS
When will I get an answer to my query? What happens if I don’t get a response?
If you opt for a free consult, then we make sure the doctor replies within 24 to
48 hours. In case of a paid consult, you will receive a reply within 2-4
business hours. However, if you do not get any response within the stipulated
time, we will refund your money back into your account.
Who are the consulting doctors?
All the doctors are registered medical practitioners. Along with qualifying
degrees - experience, research and track-record of practice are taken into
account before a doctor is credentialed with Tata 1mg and is given access to
answer patient queries.
Will the doctor be able to resolve my issue?
Our doctors will give you expert advice on your problem and help you identify
next steps which may include further tests, medicine recommendation or lifestyle
tips. Few cases require face-to-face examination and we do ask patients to share
pictures or reports if they can, for a conclusive diagnosis.
Is my consultation private with my doctor?
Privacy of data is one of the fundamental human rights and we at Tata 1mg
understand that. All your medical history and online consultation with us are
completely private and confidential. We are compliant with industry standards to
ensure your consultations are securely stored.
For how long is the consultation valid?
In the case of a paid consult, you can follow-up with your doctor for up to 3
days. In case you opt for a free consult, follow-up questions are valid for one
day only.
Do you have a refund policy?
We have a “take-it-easy” policy. If for any reason you’re not convinced with
your online consultation, you can write to us at contact@1mgdoctors.com and we
will review the consult with the doctor - seeking clarifications on your queries
that were answered. 100% refund will be given in genuine cases.
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