www.trustpilot.com
Open in
urlscan Pro
52.222.236.32
Public Scan
URL:
https://www.trustpilot.com/review/myhotelbreak.com
Submission: On May 21 via manual from GB — Scanned from GB
Submission: On May 21 via manual from GB — Scanned from GB
Form analysis
1 forms found in the DOM<form class="search-desktop_searchWithAutoComplete__CLWER" autocomplete="off">
<div class="search-desktop_searchForm____um1">
<div class="search-desktop_iconWrapperDesktop__wxRLm"><svg viewBox="0 0 16 16" class="icon_icon__ECGRl icon_appearance-default___4uy_" xmlns="http://www.w3.org/2000/svg" width="20px" height="20px">
<path fill-rule="evenodd" clip-rule="evenodd" d="M3 6.75a3.75 3.75 0 1 1 7.5 0 3.75 3.75 0 0 1-7.5 0ZM6.75 2a4.75 4.75 0 1 0 2.987 8.444l3.91 3.91.707-.708-3.91-3.91A4.75 4.75 0 0 0 6.75 2Z"></path>
</svg></div><input class="search-desktop_searchInputField__CHV3l" placeholder="Search for another company…" name="query" type="search" data-header-search-field="true" value="">
</div>
<div class="search-desktop_autoCompleteContainer__x5v1p">
<div class="search-desktop_autoCompleteWrapper__NLbpv">
<div class="styles_wrapper__08YQY">
<h4 class="typography_heading-xs__jSwUz typography_appearance-default__AAY17 styles_header__yG_z7">Suggested companies</h4>
<a href="/review/travala.com" name="search-suggestion" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_suggestion__JaPJH styles_suggestion__tdHRl" title="travala.com" data-search-suggestion-link="true"><div class="styles_wrapper__Pd7Kf"><div class="styles_left__ZPKSw"><h4 class="typography_heading-xs__jSwUz typography_appearance-default__AAY17 styles_overflow__EhQ6L">Travala.com</h4><div class="styles_inlineRow__YFrzA"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_url__5iRaY">travala.com</span><span class="typography_default__hIMlQ typography_appearance-subtle__8_H2l styles_bullet__S4rq_">•</span><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l">2.4K reviews</span></div></div><div aria-label="TrustScore 4.7 out of 5" title="TrustScore 4.7 out of 5" class="styles_wrapper__vr5Mx styles_green__rCebB styles_none__TpfPv"><div class="styles_icon__FD6f1"><svg viewBox="0 0 16 16" class="icon_icon__ECGRl icon_appearance-default___4uy_" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.88 6.225H16l-4.929 3.504-3.047 2.149-4.953 3.504L4.952 9.73 0 6.225h6.119L8 .572l1.881 5.653Zm1.596 4.812L8 11.9l4.929 3.527-1.453-4.392Z"></path></svg></div><h4 class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17">4.7</h4></div></div></a><a href="/review/www.hotels.com" name="search-suggestion" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_suggestion__JaPJH styles_suggestion__tdHRl" title="www.hotels.com" data-search-suggestion-link="true"><div class="styles_wrapper__Pd7Kf"><div class="styles_left__ZPKSw"><h4 class="typography_heading-xs__jSwUz typography_appearance-default__AAY17 styles_overflow__EhQ6L">Hotels.com</h4><div class="styles_inlineRow__YFrzA"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_url__5iRaY">www.hotels.com</span><span class="typography_default__hIMlQ typography_appearance-subtle__8_H2l styles_bullet__S4rq_">•</span><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l">9.1K reviews</span></div></div><div aria-label="TrustScore 1.3 out of 5" title="TrustScore 1.3 out of 5" class="styles_wrapper__vr5Mx styles_red__RUDTM styles_none__TpfPv"><div class="styles_icon__FD6f1"><svg viewBox="0 0 16 16" class="icon_icon__ECGRl icon_appearance-default___4uy_" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.88 6.225H16l-4.929 3.504-3.047 2.149-4.953 3.504L4.952 9.73 0 6.225h6.119L8 .572l1.881 5.653Zm1.596 4.812L8 11.9l4.929 3.527-1.453-4.392Z"></path></svg></div><h4 class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17">1.3</h4></div></div></a><a href="/review/www.cheekytrip.com" name="search-suggestion" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_suggestion__JaPJH styles_suggestion__tdHRl" title="www.cheekytrip.com" data-search-suggestion-link="true"><div class="styles_wrapper__Pd7Kf"><div class="styles_left__ZPKSw"><h4 class="typography_heading-xs__jSwUz typography_appearance-default__AAY17 styles_overflow__EhQ6L">Cheekytrip</h4><div class="styles_inlineRow__YFrzA"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_url__5iRaY">www.cheekytrip.com</span><span class="typography_default__hIMlQ typography_appearance-subtle__8_H2l styles_bullet__S4rq_">•</span><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l">505 reviews</span></div></div><div aria-label="TrustScore 3.4 out of 5" title="TrustScore 3.4 out of 5" class="styles_wrapper__vr5Mx styles_yellow__bkce_ styles_none__TpfPv"><div class="styles_icon__FD6f1"><svg viewBox="0 0 16 16" class="icon_icon__ECGRl icon_appearance-default___4uy_" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.88 6.225H16l-4.929 3.504-3.047 2.149-4.953 3.504L4.952 9.73 0 6.225h6.119L8 .572l1.881 5.653Zm1.596 4.812L8 11.9l4.929 3.527-1.453-4.392Z"></path></svg></div><h4 class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17">3.4</h4></div></div></a>
</div>
<div class="search-desktop_blackout__BW6ie"></div>
</div>
</div>
</form>
Text Content
SUGGESTED COMPANIES TRAVALA.COM travala.com•2.4K reviews 4.7 HOTELS.COM www.hotels.com•9.1K reviews 1.3 CHEEKYTRIP www.cheekytrip.com•505 reviews 3.4 CategoriesBlogLog inFor businesses For businesses -------------------------------------------------------------------------------- Log inCategoriesBlog Looks like you’re in the United Kingdom. Go to the British Trustpilot site 1. 2. Travel & Vacation 3. Activities & Tours 4. Travel Aggregator 5. myhotelbreak.com OverviewReviewsAbout MYHOTELBREAK.COM REVIEWS 1,750 • Excellent 4.8 VERIFIED COMPANY In the Travel Aggregator category myhotelbreak.com Visit this website myhotelbreak.com Write a review COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 100% of negative reviews Replies to negative reviews in < 1 week WRITE A REVIEW REVIEWS4.8 1,750 total 5-star 89% 4-star 7% 3-star 2% 2-star 1% 1-star 1% -------------------------------------------------------------------------------- Filter SORT: Most relevant SH Sharon 1 review GB -------------------------------------------------------------------------------- 2 days ago Verified GREAT CHOICES, AVAILABILITY AND VALUE I have used myhotelbreak.com for many years now, the choice and quality of hotels has always been fantastic. I've booked breaks with my husband, friends and family and never had any issues. When i have had to make changes due to illness the customer service was excellent. I've bought gift vouchers for friends and family and they have been happy with the choice and availability. Date of experience: May 13, 2024 -------------------------------------------------------------------------------- UsefulShare Lorna Smith 4 reviews GB -------------------------------------------------------------------------------- 5 days ago Verified VERY HELPFUL Very helpful I cancelled a booking in error instead of amending. The girl I spoke to was very understanding and amended the booking for me and agreed to refund the cancellation charge. Excellent customer service. Thank you Date of experience: May 16, 2024 -------------------------------------------------------------------------------- UsefulShare DF Donna Forbes 19 reviews GB -------------------------------------------------------------------------------- 7 days ago Verified GOOD DEALS I have booked through myhotelbreak.com for a few hotel stays now and every time there have been no issues. The site is extremely easy to use and the pay at the hotel option is an added bonus. I have managed to bag a few really good deals and have thoroughly enjoyed our stays Date of experience: May 09, 2024 -------------------------------------------------------------------------------- UsefulShare TR Thomas Ross 7 reviews GB -------------------------------------------------------------------------------- May 13, 2024 Verified ALWAYS GREAT CUSTOMER SERVICE We use Myhotelbreak on frequent occasions,have received some really good value breaks over the years. On the odd occasion we have to contact staff, have always experienced great service from friendly professional staff. Highly recommended. Date of experience: May 13, 2024 -------------------------------------------------------------------------------- UsefulShare Read 1 more review about myhotelbreak.com Mrs e kenny 3 reviews GB -------------------------------------------------------------------------------- 4 days ago Verified GOOD COMPANY Easy to book great special offers pay when you stay,plenty choice of destinations,accomadation good Date of experience: May 17, 2024 -------------------------------------------------------------------------------- UsefulShare MI micky 32 reviews GB -------------------------------------------------------------------------------- May 13, 2024 Verified TOP WEBSITE,WE'VE HAD SO MANY GREAT… Top website,we've had so many great stays since signing up,would definitely recommend.looking forward to many more. Date of experience: May 12, 2024 -------------------------------------------------------------------------------- UsefulShare Read 1 more review about myhotelbreak.com LB Laura Barrie 3 reviews GB -------------------------------------------------------------------------------- May 12, 2024 Verified ALWAYS USE MYHOTELBREAK Always use myhotelbreak! Great deals that cannot be beaten! Easy process and super reliable. I have been using this site for years. Date of experience: May 07, 2024 -------------------------------------------------------------------------------- UsefulShare DD donna dark 23 reviews GB -------------------------------------------------------------------------------- May 12, 2024 Verified WENT ON AND BOOKED WAS SO EASY NO… Went on and booked as quick as saying hello, was so easy no complications whatsoever, excellent service and emails of confirmation came through straight away. Date of experience: May 12, 2024 -------------------------------------------------------------------------------- UsefulShare FB Fiona Burns 4 reviews GB -------------------------------------------------------------------------------- May 7, 2024 Verified WITHIN EASY WALKING DISTANCE FROM THE… Within easy walking distance from the Newcastle railway station and a short walk into the centre for bars and shops. Date of experience: April 28, 2024 -------------------------------------------------------------------------------- UsefulShare CL Clare 106 reviews US -------------------------------------------------------------------------------- May 10, 2024 Verified ALWAYS EASY TO USE AND WITH FLEXIBLE… Always easy to use and with flexible booking options and pay on arrival. Date of experience: May 10, 2024 -------------------------------------------------------------------------------- UsefulShare See Trustpilot reviews directly in your Google searches Get Chrome Extension MT Monica Topping 3 reviews GB -------------------------------------------------------------------------------- Updated Apr 5, 2024 Verified FIRST CLASS SERVICE I use My Hotel Break regularly and always find the booking process to be simple and straightforward. They have a fantastic range of hotels and properties to suit everyone and prices are impossible to beat. Any telephone enquiries are dealt with in a friendly, helpful and efficient manner. We have two upcoming breaks to look forward to this month. Thank you and keep up the good work!! Date of experience: April 05, 2024 -------------------------------------------------------------------------------- UsefulShare AB Alex b 1 review GB -------------------------------------------------------------------------------- Apr 26, 2024 Verified I MADE A MISTAKE ON MY BOOKING I made a mistake on my booking and had to cancel it costs me £7.50 it was my mistake I rebooked called my hotel breaks to check my booking and they refunded me what a good service Date of experience: April 26, 2024 -------------------------------------------------------------------------------- UsefulShare JS Julie sherry 1 review GB -------------------------------------------------------------------------------- Apr 4, 2024 Verified I HAVE USED THIS SITE BEFORE AND NEVER… I have used this site before and never had a problem. This time however I needed to cancel my next booking.I was told a £5 admin charge would be taken. I cancelled my booking with at least 3 weeks notice and feel that free cancellation unless within 48 hours would be more appropriate. Next time I will book directly with the hotel. Date of experience: March 30, 2024 -------------------------------------------------------------------------------- UsefulShare Reply from myhotelbreak.com Apr 5, 2024 Hi Julie, Thank you for leaving us a review and we are sorry to hear that you were unhappy in having to pay a £5 cancellation fee. This fee is highlightled clearly on the website before you book and also on your email confirmation. It was introduced a number of years ago mainly to prevent people block booking lots of dates then cancelling them for free - which was taking up rooms for genuine bookers. It also helps enable us to keep providing the best hotel deals out there. We can change your booking free of charge so if you want to make another booking with us for the same hotel please let us know and we will happily refund the charge. Thanks, Mark MA MRS A PARK 11 reviews GB -------------------------------------------------------------------------------- 2 days ago Verified EASY SITE TO USE Easy site to use and great variety of deals Date of experience: May 19, 2024 -------------------------------------------------------------------------------- UsefulShare Read 2 more reviews about myhotelbreak.com MG Mr Graham 2 reviews GB -------------------------------------------------------------------------------- Mar 18, 2024 Verified A MALE MEMBER WHO WAS EXCELLENT BUT UNFORTUNATELY I DON'T RECALL HIS NAME. The welcome from the staff member was excellent which is very important in my opinion. Standard of hygiene throughout the hotel was excellent and staff were very professional and hard working. Dinner was very tasty and well presented. Perhaps a little slow in being served but well worth waiting on. Breakfast selection was very good and produce of a high standard. We came for a relaxed break and succeeded in doing so. Thank you to all staff.😄 Date of experience: March 17, 2024 -------------------------------------------------------------------------------- UsefulShare LW Laurence Wright 2 reviews GB -------------------------------------------------------------------------------- Apr 15, 2024 Verified RESEARCHED AN HOTEL RECENTLY WHICH CAME… Researched an hotel recently which came up at £290 for the weekend,went back on to book and found it had up to £358, I can't see why the price had gone up,so I refused to book it, I think it is disgusting, Laurence Wright Date of experience: April 15, 2024 -------------------------------------------------------------------------------- UsefulShare Reply from myhotelbreak.com Updated Apr 16, 2024 HI Mr Wright, Thank you for your feedback, I have investigated the offer you were interested in. The deal came onto the site in June 2023 and does state pricing from rather than set rates. The two-night pricing is currently available at £159 pp midweek and £179 pp for weekends. The rates are controlled and loaded by the hotels, and these do increase at peak times like spring/summer and as hotel availability decreases. This is out with myhotelbreak.com control, we are sorry you are disappointed by the price change. We always advise booking as soon as possible especially with the flexible amendment and cancellation terms that apply to a lot of our bookings. We would be happy to assist you in finding an alternate deal and I have sent you an email directly. Kind Regards, Nicola LM Liam McVey 17 reviews GB -------------------------------------------------------------------------------- May 6, 2024 Verified EASY BOOKINGS Great list of offers and locations, some real favourites in there Date of experience: May 06, 2024 -------------------------------------------------------------------------------- UsefulShare AC Anne Connor 12 reviews GB -------------------------------------------------------------------------------- Feb 20, 2024 Verified WHAT A LOVELY BREAK THE HOTEL IS… What a lovely break the hotel is beautiful though rooms require updating however our room was spotlessly clean with modern updated bathroom. The staff were very friendly and helpful and made our stay special extra thanks to Nicola Jane & Tina you are an asset to the Gables! The food was very enjoyable especially the beautiful breakfast. We look forward to coming back.. Date of experience: February 15, 2024 -------------------------------------------------------------------------------- UsefulShare SS S sharma 16 reviews GB -------------------------------------------------------------------------------- A day ago Verified BOOKED EASILY , NO PROBLEM Booked without any problem Date of experience: May 19, 2024 -------------------------------------------------------------------------------- UsefulShare Read 1 more review about myhotelbreak.com KN K Neeson 2 reviews GB -------------------------------------------------------------------------------- Mar 13, 2024 Verified FIRST CLASS... Great company with fantastic customer service. So fortunate to have such a superb local business and would recommend to all! Always our go to, whether booking for ourselves or purchasing vouchers as gifts.Love seeing their ads on T.V now! Date of experience: March 13, 2024 -------------------------------------------------------------------------------- UsefulShare Previous123479Next page COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 100% of negative reviews Replies to negative reviews in < 1 week ABOUT MYHOTELBREAK.COM Information written by the company Treat yourself to a wide range of short Breaks, Weekend Breaks, luxury hotels, late deal and special hotel offers in Scotland, England and Wales with MyHotelBreak. Over 750 hotels and thousands of offers to choose from! Because our hotels are our partners with many being with us for over 20 years. We don’t play the numbers game - providing thousands of hotels in a database. We select hotels, inspect them, keep an eye on their guest delivery and for you we get the deals – lots of them, all year round. Our offers are not just a room for the night but the whole stay away experience. Whether you are looking for a simple overnight stay, a weekend break, a summer holiday or a stay with entertainment or added extras, we have it all. Offering multiple types of breaks at each hotel, there is an abundance of choice for you, all in aid of making it “my hotel break”! Myhotelbreak.com is a family owned UK business, based in Scotland, we are at the end of the phone if you need to speak with us 7 days a week. Our aim is to offer you as easy a journey as possible not only selecting and booking your break away, but also ensuring that when you get there, you have a great time. Attention to detail, careful hotel selection, commitment to high standards of service together with unsurpassed levels of customer care with brilliant offers is making myhotelbreak.com by Classic Britain one of the most talked about sites out there. 99.5% of guests say they will use myhotelbreak.com again and our guest reviews about our site and service really do speak for themselves. Thanks! -------------------------------------------------------------------------------- CONTACT * enquiries@myhotelbreak.com * 01357 529 129 * * 3 Dunlop Street * ML10 6LA * Strathaven * United Kingdom -------------------------------------------------------------------------------- CATEGORIES * Holiday Accommodation Service * Hotel * Tour Agency * Tourist Attraction * Travel Agency * Travel Aggregator PEOPLE WHO LOOKED AT THIS COMPANY ALSO LOOKED AT Travala.com 2,441 Asking for reviews Hotels.com 9,147 Claimed Cheekytrip 505 Claimed Suggested companies are based on people’s browsing tendencies. THE TRUSTPILOT EXPERIENCE WE'RE OPEN TO ALL Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. WE CHAMPION VERIFIED REVIEWS Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences. Learn more about other kinds of reviews. WE FIGHT FAKE REVIEWS We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews. WE ENCOURAGE CONSTRUCTIVE FEEDBACK Here are 8 tips for writing great reviews. WE VERIFY COMPANIES AND REVIEWERS Verification can help ensure real people write reviews about real companies. WE ADVOCATE AGAINST BIAS It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. Take a closer look are you human? CHOOSE COUNTRY United States * Danmark * Österreich * Schweiz * Deutschland * Australia * Canada * United Kingdom * Ireland * New Zealand * United States * España * Suomi * BelgiqueBelgië * France * Italia * 日本 * Norge * Nederland * Polska * Brasil * Portugal * Sverige ABOUT * About us * Jobs * Contact * Blog * How Trustpilot works * Press * Investor Relations * COMMUNITY * Trust in reviews * Help Center * Log in * Sign up BUSINESSES * Trustpilot Business * Products * Plans & Pricing * Business Login * Blog for Business FOLLOW US ON * * * * * * Legal * Privacy Policy * Terms & Conditions * Guidelines for Reviewers * System status * Manage cookies * Modern Slavery Statement © 2024 Trustpilot, Inc. All rights reserved. HERE’S HOW WE USE COOKIES Trustpilot and our partners would like to use cookies on this site to: * Show relevant content and ads * Provide social media features * Analyze traffic to bring you a better experience No thanks Ok Manage cookies