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 1. 
 2. Travel & Vacation
 3. Activities & Tours
 4. Travel Aggregator
 5. myhotelbreak.com

OverviewReviewsAbout


MYHOTELBREAK.COM REVIEWS

1,750  •  Excellent

4.8

VERIFIED COMPANY

In the Travel Aggregator category

myhotelbreak.com

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myhotelbreak.com

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COMPANY ACTIVITYSEE ALL

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Asks for reviews — positive or negative
Pays for extra features
Replied to 100% of negative reviews
Replies to negative reviews in < 1 week


WRITE A REVIEW




REVIEWS4.8

1,750 total

5-star



89%



4-star



7%



3-star



2%



2-star



1%



1-star



1%

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Most relevant


SH
Sharon
1 review
GB

--------------------------------------------------------------------------------

2 days ago
Verified


GREAT CHOICES, AVAILABILITY AND VALUE

I have used myhotelbreak.com for many years now, the choice and quality of
hotels has always been fantastic.

I've booked breaks with my husband, friends and family and never had any issues.

When i have had to make changes due to illness the customer service was
excellent.

I've bought gift vouchers for friends and family and they have been happy with
the choice and availability.

Date of experience: May 13, 2024

--------------------------------------------------------------------------------

UsefulShare


Lorna Smith
4 reviews
GB

--------------------------------------------------------------------------------

5 days ago
Verified


VERY HELPFUL

Very helpful
I cancelled a booking in error instead of amending. The girl I spoke to was very
understanding and amended the booking for me and agreed to refund the
cancellation charge. Excellent customer service. Thank you

Date of experience: May 16, 2024

--------------------------------------------------------------------------------

UsefulShare

DF
Donna Forbes
19 reviews
GB

--------------------------------------------------------------------------------

7 days ago
Verified


GOOD DEALS

I have booked through myhotelbreak.com for a few hotel stays now and every time
there have been no issues. The site is extremely easy to use and the pay at the
hotel option is an added bonus. I have managed to bag a few really good deals
and have thoroughly enjoyed our stays

Date of experience: May 09, 2024

--------------------------------------------------------------------------------

UsefulShare

TR
Thomas Ross
7 reviews
GB

--------------------------------------------------------------------------------

May 13, 2024
Verified


ALWAYS GREAT CUSTOMER SERVICE

We use Myhotelbreak on frequent occasions,have received some really good value
breaks over the years. On the odd occasion we have to contact staff, have always
experienced great service from friendly professional staff. Highly recommended.

Date of experience: May 13, 2024

--------------------------------------------------------------------------------

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Read 1 more review about myhotelbreak.com

Mrs e kenny
3 reviews
GB

--------------------------------------------------------------------------------

4 days ago
Verified


GOOD COMPANY

Easy to book great special offers pay when you stay,plenty choice of
destinations,accomadation good

Date of experience: May 17, 2024

--------------------------------------------------------------------------------

UsefulShare

MI
micky
32 reviews
GB

--------------------------------------------------------------------------------

May 13, 2024
Verified


TOP WEBSITE,WE'VE HAD SO MANY GREAT…

Top website,we've had so many great stays since signing up,would definitely
recommend.looking forward to many more.

Date of experience: May 12, 2024

--------------------------------------------------------------------------------

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Read 1 more review about myhotelbreak.com
LB
Laura Barrie
3 reviews
GB

--------------------------------------------------------------------------------

May 12, 2024
Verified


ALWAYS USE MYHOTELBREAK

Always use myhotelbreak! Great deals that cannot be beaten! Easy process and
super reliable. I have been using this site for years.

Date of experience: May 07, 2024

--------------------------------------------------------------------------------

UsefulShare

DD
donna dark
23 reviews
GB

--------------------------------------------------------------------------------

May 12, 2024
Verified


WENT ON AND BOOKED WAS SO EASY NO…

Went on and booked as quick as saying hello, was so easy no complications
whatsoever, excellent service and emails of confirmation came through straight
away.

Date of experience: May 12, 2024

--------------------------------------------------------------------------------

UsefulShare

FB
Fiona Burns
4 reviews
GB

--------------------------------------------------------------------------------

May 7, 2024
Verified


WITHIN EASY WALKING DISTANCE FROM THE…

Within easy walking distance from the Newcastle railway station and a short walk
into the centre for bars and shops.

Date of experience: April 28, 2024

--------------------------------------------------------------------------------

UsefulShare

CL
Clare
106 reviews
US

--------------------------------------------------------------------------------

May 10, 2024
Verified


ALWAYS EASY TO USE AND WITH FLEXIBLE…

Always easy to use and with flexible booking options and pay on arrival.

Date of experience: May 10, 2024

--------------------------------------------------------------------------------

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MT
Monica Topping
3 reviews
GB

--------------------------------------------------------------------------------

Updated Apr 5, 2024
Verified


FIRST CLASS SERVICE

I use My Hotel Break regularly and always find the booking process to be simple
and straightforward. They have a fantastic range of hotels and properties to
suit everyone and prices are impossible to beat. Any telephone enquiries are
dealt with in a friendly, helpful and efficient manner. We have two upcoming
breaks to look forward to this month. Thank you and keep up the good work!!

Date of experience: April 05, 2024

--------------------------------------------------------------------------------

UsefulShare

AB
Alex b
1 review
GB

--------------------------------------------------------------------------------

Apr 26, 2024
Verified


I MADE A MISTAKE ON MY BOOKING

I made a mistake on my booking and had to cancel it costs me £7.50 it was my
mistake I rebooked called my hotel breaks to check my booking and they refunded
me what a good service

Date of experience: April 26, 2024

--------------------------------------------------------------------------------

UsefulShare

JS
Julie sherry
1 review
GB

--------------------------------------------------------------------------------

Apr 4, 2024
Verified


I HAVE USED THIS SITE BEFORE AND NEVER…

I have used this site before and never had a problem. This time however I needed
to cancel my next booking.I was told a £5 admin charge would be taken. I
cancelled my booking with at least 3 weeks notice and feel that free
cancellation unless within 48 hours would be more appropriate. Next time I will
book directly with the hotel.

Date of experience: March 30, 2024

--------------------------------------------------------------------------------

UsefulShare


Reply from myhotelbreak.com

Apr 5, 2024

Hi Julie,

Thank you for leaving us a review and we are sorry to hear that you were unhappy
in having to pay a £5 cancellation fee. This fee is highlightled clearly on the
website before you book and also on your email confirmation. It was introduced a
number of years ago mainly to prevent people block booking lots of dates then
cancelling them for free - which was taking up rooms for genuine bookers. It
also helps enable us to keep providing the best hotel deals out there. We can
change your booking free of charge so if you want to make another booking with
us for the same hotel please let us know and we will happily refund the charge.
Thanks, Mark

MA
MRS A PARK
11 reviews
GB

--------------------------------------------------------------------------------

2 days ago
Verified


EASY SITE TO USE

Easy site to use and great variety of deals

Date of experience: May 19, 2024

--------------------------------------------------------------------------------

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Read 2 more reviews about myhotelbreak.com
MG
Mr Graham
2 reviews
GB

--------------------------------------------------------------------------------

Mar 18, 2024
Verified


A MALE MEMBER WHO WAS EXCELLENT BUT UNFORTUNATELY I DON'T RECALL HIS NAME.

The welcome from the staff member was excellent which is very important in my
opinion. Standard of hygiene throughout the hotel was excellent and staff were
very professional and hard working. Dinner was very tasty and well presented.
Perhaps a little slow in being served but well worth waiting on. Breakfast
selection was very good and produce of a high standard. We came for a relaxed
break and succeeded in doing so. Thank you to all staff.😄

Date of experience: March 17, 2024

--------------------------------------------------------------------------------

UsefulShare

LW
Laurence Wright
2 reviews
GB

--------------------------------------------------------------------------------

Apr 15, 2024
Verified


RESEARCHED AN HOTEL RECENTLY WHICH CAME…

Researched an hotel recently which came up at £290 for the weekend,went back on
to book and found it had up to £358, I can't see why the price had gone up,so I
refused to book it, I think it is disgusting, Laurence Wright

Date of experience: April 15, 2024

--------------------------------------------------------------------------------

UsefulShare


Reply from myhotelbreak.com

Updated Apr 16, 2024

HI Mr Wright, Thank you for your feedback, I have investigated the offer you
were interested in. The deal came onto the site in June 2023 and does state
pricing from rather than set rates. The two-night pricing is currently available
at £159 pp midweek and £179 pp for weekends. The rates are controlled and loaded
by the hotels, and these do increase at peak times like spring/summer and as
hotel availability decreases. This is out with myhotelbreak.com control, we are
sorry you are disappointed by the price change. We always advise booking as soon
as possible especially with the flexible amendment and cancellation terms that
apply to a lot of our bookings. We would be happy to assist you in finding an
alternate deal and I have sent you an email directly.
Kind Regards, Nicola


LM
Liam McVey
17 reviews
GB

--------------------------------------------------------------------------------

May 6, 2024
Verified


EASY BOOKINGS

Great list of offers and locations, some real favourites in there

Date of experience: May 06, 2024

--------------------------------------------------------------------------------

UsefulShare

AC
Anne Connor
12 reviews
GB

--------------------------------------------------------------------------------

Feb 20, 2024
Verified


WHAT A LOVELY BREAK THE HOTEL IS…

What a lovely break the hotel is beautiful though rooms require updating however
our room was spotlessly clean with modern updated bathroom. The staff were very
friendly and helpful and made our stay special extra thanks to Nicola Jane &
Tina you are an asset to the Gables! The food was very enjoyable especially the
beautiful breakfast. We look forward to coming back..

Date of experience: February 15, 2024

--------------------------------------------------------------------------------

UsefulShare

SS
S sharma
16 reviews
GB

--------------------------------------------------------------------------------

A day ago
Verified


BOOKED EASILY , NO PROBLEM

Booked without any problem

Date of experience: May 19, 2024

--------------------------------------------------------------------------------

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Read 1 more review about myhotelbreak.com
KN
K Neeson
2 reviews
GB

--------------------------------------------------------------------------------

Mar 13, 2024
Verified


FIRST CLASS...

Great company with fantastic customer service. So fortunate to have such a
superb local business and would recommend to all! Always our go to, whether
booking for ourselves or purchasing vouchers as gifts.Love seeing their ads on
T.V now!

Date of experience: March 13, 2024

--------------------------------------------------------------------------------

UsefulShare


Previous123479Next page


COMPANY ACTIVITYSEE ALL

Claimed profile
Asks for reviews — positive or negative
Pays for extra features
Replied to 100% of negative reviews
Replies to negative reviews in < 1 week

ABOUT MYHOTELBREAK.COM

Information written by the company

Treat yourself to a wide range of short Breaks, Weekend Breaks, luxury hotels,
late deal and special hotel offers in Scotland, England and Wales with
MyHotelBreak. Over 750 hotels and thousands of offers to choose from!

Because our hotels are our partners with many being with us for over 20 years.
We don’t play the numbers game - providing thousands of hotels in a database. We
select hotels, inspect them, keep an eye on their guest delivery and for you we
get the deals – lots of them, all year round. Our offers are not just a room for
the night but the whole stay away experience.



Whether you are looking for a simple overnight stay, a weekend break, a summer
holiday or a stay with entertainment or added extras, we have it all. Offering
multiple types of breaks at each hotel, there is an abundance of choice for you,
all in aid of making it “my hotel break”!



Myhotelbreak.com is a family owned UK business, based in Scotland, we are at the
end of the phone if you need to speak with us 7 days a week.



Our aim is to offer you as easy a journey as possible not only selecting and
booking your break away, but also ensuring that when you get there, you have a
great time.



Attention to detail, careful hotel selection, commitment to high standards of
service together with unsurpassed levels of customer care with brilliant offers
is making myhotelbreak.com by Classic Britain one of the most talked about sites
out there. 99.5% of guests say they will use myhotelbreak.com again and our
guest reviews about our site and service really do speak for themselves. Thanks!



--------------------------------------------------------------------------------

CONTACT

 * enquiries@myhotelbreak.com
 * 01357 529 129
 * * 3 Dunlop Street
   * ML10 6LA
   * Strathaven
   * United Kingdom

--------------------------------------------------------------------------------

CATEGORIES

 * Holiday Accommodation Service
 * Hotel
 * Tour Agency
 * Tourist Attraction
 * Travel Agency
 * Travel Aggregator


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