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SAP Universal ID


SAP UNIVERSAL ID – ONE IDENTITY FOR LIFE!


Create your SAP Universal ID: Three steps, two minutes, done!
Get started




SAP Universal ID provides a unified account across SAP sites that links all your
existing company associations (S/P-user IDs) and allows you to switch between
them as needed.


With SAP Universal ID, you can:

 * Take control of your experience by owning your personal SAP identity
 * Manage one account by linking all your existing accounts in one universal
   account
 * Use it wherever you go, regardless of where you work
   

Once your account is set up, you can access the SAP Universal ID Account
Manager, which is your single-entry point to view, update, and manage your
personal information, account security settings, and associations to companies.



 * Watch this video to see how simple it is to create an SAP Universal ID
 * Create your SAP Universal ID




GET MORE FROM YOUR EXPERIENCE ON SAP.COM WITH AN SAP UNIVERSAL ID

Create your SAP Universal ID account today to access free software trials,
analyst reports and white papers, SAP Community, and virtual events. 


 

Next, you can create your own personal SAP.com dashboard based on your
interests. You can receive notifications when new content is added, save content
to view later, and pick up where you left off with recently viewed content.




 * Create your SAP.com Dashboard




EXPLORE THE ROAD MAP FOR SAP UNIVERSAL ID

SAP Universal ID supports over 500 SAP sites, including SAP.com, SAP for Me, SAP
Community, SAP ONE Support Launchpad, SAP Support Portal, SAP Learning Hub, and
SAP Partner Portal.

THE ENABLEMENT OF SAP UNIVERSAL ID ON SAP SITES WILL HAPPEN IN TWO PHASES:



Phase one – Conditional integration: You may use your S/P-user IDs or your SAP
Universal ID to log in. 

 * Status: Complete

Phase two – Enhanced integration: Accessing a site with enhanced integration is
only possible with your SAP Universal ID login credentials. S/P-user IDs login
is no longer supported.

 * Status: Targeted date to migrate all S/P-user ID accounts by the end of 2022
   





As sites begin to support enhanced SAP Universal ID integration, users will be
required to migrate existing S/P-user IDs. All new S-users must be linked to an
SAP Universal ID, as the S-user provides the authorization entitlement under the
control of SAP Universal ID. Linked P-users will ensure continuity and content
migration.

 

With enhanced integration, switching between S/P-user IDs is a simple process,
available from the Account Selector, with no need to log out and log in.

 

Built-In Support is the first application to provide enhanced integration, and
SAP.com will be the next site to be enabled.

Following our target migration date, there will be no stand-alone users and all
accounts will be SAP Universal ID accounts at the beginning of 2023.

 

For additional information, see:

 * One Identity for Life (SAP Thought Leadership Paper)
 * Identity and User Management Policy
 * Blog: SAP Universal ID Simplified Login Experience
 * Blog: Conditional and Enhanced Integration for SAP Universal ID
 * Blog: Identity and User Management Transformation at SAP
 * SAP Community Blog Series




FREQUENTLY ASKED QUESTIONS

General FAQs

What is SAP Universal ID?

SAP Universal ID provides easier access to SAP sites. With SAP Universal ID, you
have one single SAP account for life. It gives you the ability to log in once
and choose between your S/P-user IDs, enabling you to easily switch between
users and manage your account profile.

What is the benefit of having an SAP Universal ID?

SAP Universal ID allows you to combine all your existing and future S/P-user
accounts under a single password, eliminating the need to keep track of all your
S/P-user IDs.

Where can I create my SAP Universal ID?

Visit the SAP Universal ID registration site and follow the instructions.

Which SAP sites are accessible through SAP Universal ID?

SAP Universal ID provides access to over 500 SAP sites, including SAP.com, SAP
for Me, SAP Community, SAP ONE Support Launchpad, SAP Support Portal, SAP
Learning Hub, and SAP Partner Portal.

 

Please ensure you select the appropriate S-user for the site you wish to access
with your SAP Universal ID.

What makes SAP Universal ID an account for life?

Your SAP Universal ID is personal and belongs to you throughout your working
life. S-user IDs are provided by your company and function as an authorization.
When you change roles or companies, the administrator will remove your S-user
ID, but your SAP Universal ID remains with you.

What internet browsers work with SAP Universal ID?

SAP Universal ID supports the latest versions of Firefox, Chrome, Safari, and
Edge, as well as iOS and Android browsers. Internet Explorer is not supported.

Is it mandatory to create an SAP Universal ID?

Eventually, SAP Universal ID will supersede existing S/P-user IDs to log in to
SAP sites. When SAP Universal ID becomes mandatory, your S/P-user IDs linked to
your SAP Universal ID remain available. As of the second half of 2021, any new
S-user ID created will automatically link to your SAP Universal ID.

Is there a cost for SAP Universal ID?

No, SAP Universal ID is a free account and requires no software installation.

If I want to delete my SAP Universal ID, where can I do this?

Please contact the SAP support team for assistance.

Account Management

What do I need to do with the verification code received by e-mail?

The verification code is needed to verify your e-mail address and to confirm
that you own the e-mail address you provided. On receipt of the verification
code, you will have 15 minutes to use it before it becomes inactive.

What can I do if I do not receive a verification code?

 1. Check your spam or junk folders
 2. Confirm that the e-mail address was entered correctly – if not entered
    correctly, you must start the creation process and request a new
    verification code
 3. Request a new verification code

Where can I manage my S/P-user accounts?

SAP Universal ID Account Manager is used to manage your linked accounts,
personal data, security, and privacy settings.

How can I link my current S/P-user IDs to my SAP Universal ID?

During registration, you will be forwarded to the Linking Manager which will
retrieve the S/P-user accounts that match the e-mail that you have verified.

If you already have an SAP Universal ID, you can link additional S/P-user ID(s)
accounts anytime in SAP Universal ID Account Manager.

Can I add S/P-user IDs to more than one SAP Universal ID?

No, once you link your S/P-user ID to one SAP Universal ID, you cannot link it
to another SAP Universal ID. 

Can I link an S/P-user ID that is already connected to another SAP Universal ID
account?

If you have already linked an S/P-user ID to your SAP Universal ID, it isn’t
possible to link the same S/P-user ID to another SAP Universal ID.  

Can I use a shared S-user ID?

SAP Universal ID does not support sharing of S-user IDs. Your administrator will
need to create a unique S-user ID to ensure there is an identifiable person
corresponding to each S-user ID. This will ensure data integrity, security, and
compliance with legal regulations.

Can I set a preferred account within my SAP Universal ID?

In the Account Selector, adjust the “Sort by” filter to “Login Date” and your
most recently used account will appear at the top of the list.

How do I switch between my accounts?

Currently, you have to log out and log in again with a different user. As we
enable sites with enhanced capabilities, you will be able to switch between
users within an active session. 

How do I delete S/P-user IDs that I no longer need?

Please contact your company administrator and request deletion. 

Can I use my personal e-mail address as an SAP Universal ID?

Yes, you can use your personal e-mail address and you can also maintain multiple
e-mail addresses. One of these e-mail addresses must be assigned as your primary
address. You need to validate ownership of any e-mail address used in your SAP
Universal ID.

Can I change my e-mail address?

Yes, you can maintain multiple e-mail addresses and assign one of these as your
primary e-mail address through the SAP Universal ID Account Manager. Please note
that you must also maintain the e-mail address of any S/P-user IDs linked to
your SAP Universal ID, as the linkage to S/P-user IDs is based on a valid e-mail
address.

 

 

Why does SAP Universal ID not support the use of shared e-mail addresses?

SAP Universal ID is personal and only one person can own an SAP Universal ID.
Therefore, SAP Universal ID does not support the use of shared e-mail addresses,
such as info@security.com. This will ensure data integrity, security, and
compliance with legal regulations.

 

What do I need to do when I leave my company?

The responsible company administrator will withdraw the permissions and
authorizations to access the company’s systems. As a result, the S-user ID will
be unlinked from your SAP Universal ID. You can continue to use your SAP
Universal ID. If you move to another company, you can link a new S-user ID
through SAP Universal ID Account Manager.

Can an administrator see which SAP Universal ID is linked with an S-user?

Super administrators can see if an S-user is linked to an SAP Universal ID. 

How do I change or reset my SAP Universal ID password?

Please refer to the following guideline: SAP Universal ID password change and
reset.

If you still face challenges, please create an official support ticket for the
support team to investigate further.




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