www.axerve.com Open in urlscan Pro
20.86.198.220  Public Scan

Form analysis
3 forms found in the DOM

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#

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POST #

<form class="acsb-form" data-acsb-search="form" enctype="multipart/form-data" action="#" method="POST"> <input type="text" tabindex="0" name="acsb_search" autocomplete="off" placeholder="Unclear content? Search in dictionary..."
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PERSONAL DATA PROTECTION POLICY FOR USERS OF PAYMENT SERVICES

(EU REGULATION 2016/679 HEREINAFTER "REGULATION")

In this document, Axerve S.p.A. (hereinafter referred to as the “Company”)
informs the data subjects about the processing of personal data carried out as
part of its service to enable payment authorisation, processing, and settlement
services. In particular, information is provided here on:

 1. Who is the Data Controller?
 2. How can you contact the Data Protection Officer?
 3. What data are or may be processed and what are the sources of the data?
 4. On what legal grounds and for what purposes are the data processed?
 5. To whom can the data be disclosed?
 6. Can data be transferred to countries outside the European Economic Area?
 7. How long will the data be stored?
 8. What rights do data subjects have?




1. WHO IS THE DATA CONTROLLER?

The Data Controller is Axerve S.p.A. (hereinafter, the "Controller") with
registered office in Biella (BI) - 13900, Piazza Gaudenzio Sella, no. 1 - Tel.
+39 015 2526511.




2. HOW CAN YOU CONTACT THE DATA PROTECTION OFFICER?

The Data Protection Officer (hereinafter also referred to as the DPO) can be
contacted at the following addresses:

 * postal address of Axerve S.p.A.: Piazza Gaudenzio Sella, 1 - 13900, Biella -
   DPO;
 * e-mail address: privacy@axerve.com




3. WHAT DATA ARE OR MAY BE PROCESSED AND WHAT ARE THE SOURCES OF THE DATA?

The processing relates to the personal data of the payment services user
(hereinafter, "Data Subject") carried out as part of the service to enable the
authorisation, processing, and settlement payments from any payment instrument
between the merchant from whom an online purchase is made (hereinafter, the
Merchant) and the Data Subject who makes the purchase, enabling the Merchant to
accept and collect electronic payments through third parties (hereinafter, the
"Service").

In particular, the Company processes data belonging to the following categories:

 * identification and contact data (such as: name, surname, e-mail address);
 * information relating to payment transactions, such as details of the card
   used for payment, the purpose, the Merchant beneficiary, and the amount of
   the payment transaction.

The aforementioned data are personally provided to the Company by filling in
specific forms to enter data for the payment transaction.




4. ON WHAT LEGAL GROUNDS AND FOR WHAT PURPOSES ARE THE DATA PROCESSED?

Personal data is processed by the Company and/or by third parties on its behalf,
exclusively under one of the following legal bases and is limited to the pursuit
of the related purposes:

 * performance of a contract to which the data subject is party or performance
   of pre-contractual measures taken at the request of the data subject,
   pursuant to Art. 6 section 1(b) of the Regulation, to implement the Service;
 * fulfilment of a legal obligation to which the Data Controller is subject,
   pursuant to Article 6 par. 1(c) of the Regulation and, in particular, to
   fulfil the obligations related to the Service (e.g. where applicable: 
   handling complaints, anti-money laundering, and anti-terrorism, etc.)
 * if the Merchant from whom the purchase is made has subscribed to the fraud
   prevention service, the legitimate interests of the data controller or third
   parties in preventing payment fraud, pursuant to Art. 6, section 1(f) of the
   Regulation to analyse the degree of fraud risk of transactions.

With reference to the above-mentioned purposes, the provision of data is
compulsory and the consent to the processing by the Data Subjects is not
required; failure to provide one or more piece of data will make it impossible
to perform the Service.

Processing is carried out using manual, computerised and telematic tools. The
Company employs appropriate organisational and technical measures to ensure the
security and confidentiality of personal data.




5. TO WHOM CAN THE DATA BE DISCLOSED?

Personal data may be disclosed to and/or processed by the following categories
of subjects for the same purposes as those set out in paragraph 4:

 * public entities within the scope of communications provided for by law (e.g.
   supervisory authorities);
 * independent subjects (acquirers) who handle payments with credit or debit
   cards belonging to national and international credit and debit schemes;
 * companies of the Sella Group, subsidiaries or associates pursuant to Article
   2359 of the Italian Civil Code, in the event of detection of transactions
   deemed suspicious, as well as companies of the Sella Group which provide the
   technological infrastructure for the provision of the Service and technical
   assistance activities;
 * if the Merchant has subscribed to the fraud prevention service offered by
   Riskified Ltd., whose privacy policy can be found at the following link
   https://www.riskified.com/privacy/.

These persons, if the conditions are met, are appointed as Data Processors,
pursuant to Article 28 of the Regulation.




6. CAN DATA BE TRANSFERRED TO COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA?

The Company may allow access to the data, in traced mode, to the company Sella
India Software Services Private Limited, based in India, on the basis of
standard contractual clauses, approved by the European Commission, to guarantee
the adequacy of data protection, for technical assistance activities, aimed at
investigating and resolving anomalous situations reported by customers or
employees of the Company. Personal data are not stored at the foreign company,
but are accessed remotely and continue to reside in the Company's information
system.

In addition, if the Merchant has subscribed to the fraud prevention service,
some data will be transferred outside the European Economic Area and,
specifically, to Riskified Ltd in Israel for fraud risk analysis purposes. The
transfer is permissible because the European Commission has recognised Israel as
a third country that guarantees an adequate level of protection for personal
data. Through Riskified Ltd., the data may also be transferred outside the
European Economic Area in the presence of appropriate guarantees or the specific
exceptions provided for by the Regulation (e.g. United States).




7. HOW LONG WILL THE DATA BE STORED?

Personal data are processed and stored for the period of time necessary to
achieve the purpose of providing the Service, without prejudice to retention
periods provided for by law and for own or third party defence purposes and
until the expiry of the applicable statutory limitation period. In particular,
in compliance with the provisions of the Bank of Italy for the storage and
availability of documents, data and information for the purpose of combating
money laundering and terrorist financing, where applicable, the data relating to
the performance of the Service (identification and contact data and data
relating to payment transactions) are retained for 10 years from the termination
of the relationship with the Merchant.

At the end of the storage period, personal data relating to Data Subjects will
be stored in a form that does not allow them to be identified (e.g. irreversible
anonymisation), unless their processing is necessary for one or more of the
following purposes:

 * resolution of pre-litigation and/or litigation initiated before the expiry of
   the retention period;
 * follow up on investigations/inspections by internal control functions and/or
   external authorities initiated before the expiry of the retention period;
 * follow up on requests from Italian and/or foreign public authorities received
   by/notified to the Company before the expiry of the retention period.




8. WHAT RIGHTS DO DATA SUBJECTS HAVE?

Data subjects may exercise specific data protection rights, as listed below:

 a. Right to access
    
    The right to obtain confirmation from the Data Controller as to whether or
    not personal data are being processed and, if so, to obtain access to the
    personal data and detailed information on the origin, purposes, categories
    of data processed, recipients of communication and/or transfer of the data
    and so on.

 b. Right to rectification
    
    The right to obtain from the Data Controller the rectification of inaccurate
    personal data without undue delay, as well as the integration of incomplete
    personal data, also providing a supplementary declaration.

 c. Right to erasure ("Right to be forgotten")
    
    The right to obtain from the Controller the erasure of personal data without
    undue delay in the event that:

     1. personal data are no longer necessary for the purposes of processing;
    
     2. the consent on which the processing is based is withdrawn and there is
        no other legal basis for the processing;
    
     3. the personal data have been unlawfully processed;
    
     4. personal data must be deleted in order to comply with a legal
        obligation.

 d. Right to restriction of processing
    
    Right to obtain from the Controller the restriction of processing, in cases
    where the accuracy of personal data is contested (for the period necessary
    for the Controller to verify the accuracy of such personal data), if the
    processing is unlawful and/or the data subject has objected to the
    processing.

 e. Right to object to processing
    
    The right to object at any time to the processing of personal data that have
    a legitimate interest of the Controller as their legal basis.

 f. Right to data portability
    
    The right to receive personal data in a structured, commonly used and
    machine-readable format and to transmit such data to another Data
    Controller, if technically feasible, only for cases where the processing is
    based on consent or contract and only for data processed by electronic
    means.

 g. Right to lodge a complaint with a Supervisory authority
    
    Without prejudice to any other administrative or judicial remedy, the data
    subject who believes that the data has been processed in violation of the
    Regulation have the right to lodge a complaint with the supervisory
    authority of the Member State in which he/she resides or habitually works or
    of the country in which the alleged violation occurred.

We would also like to inform you that you have the right to revoke at any time
any consent you have given for specific processing operations, without prejudice
to the lawfulness of the processing carried out prior to revocation.

To exercise your rights and for any information regarding the processing of your
personal data, you can send a request to the following addresses:

 * postal address of Axerve S.p.A.: Piazza Gaudenzio Sella no. 1, Biella (BI) –
   13900;
 * e-mail address privacy@axerve.com

The Company shall provide information about the action taken on the request
without undue delay and at the latest within one month of receipt thereof.



LAST UPDATE ON 21/12/2022


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© 2007 – 2023 Axerve S.p.A.Privacy & CookiesAccessibilityComplaints and
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© 2007 – 2023 Axerve S.p.A.
Privacy & CookiesAccessibilityComplaints and DisputesTransparencyStatus page
Company with Single Shareholder belonging to the Maurizio Sella S.a.a. VAT Group
with VAT no. 02675650028 – Tax Code 02686620028 – Biella Court registration no.
71524 – Piazza Gaudenzio Sella 1, 13900 Biella – Share Capital € 4,000,000.00
fully paid-in – Registered in the Reg. Impr. C.C.I.A.A. Monte Rosa Laghi Alto
Piemonte – Registered in the Register of Payment Institutions.





CONSENT TO THE USE OF COOKIES

This site uses technical, performance, marketing and profiling cookies,
including third-party cookies. Technical cookies are necessary to ensure the
proper use and navigation of the website and do not require the user’s consent.
Performance, marketing and profiling cookies use is subject to your explicit
consent in order to obtain statistical data regarding the website visits andto
offer you personalised advertising messages. By selecting "Accept all cookies"
you will accept the cookies listed above, otherwise you can customise your
preferences by clicking on "Change preferences". By closing this policy with the
X in the top right corner, you continue without activating performance,
marketing and profiling cookies. In the "Cookie Policy" section of the site, you
can change your consent at any time and consult the Cookie Policy.More
information

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PREFERENCE CENTER

Axerve S.p.A. uses technical, analytical/performance and profiling and marketing
cookies on its website (used by a site other than the one you are visiting) to
improve and personalise your browsing experience. Technical cookies are
necessary to provide you with the requested service and to ensure that you can
use and navigate the site correctly. Analytical cookies are only used in an
aggregate and anonymous way to obtain statistical data about visits to our site.
Marketing and Profiling cookies are used to send you, subject to your explicit
consent, personalised advertising communications to provide you with products
and services in line with your browsing preferences. By clicking on “Reject all"
you will reject all cookies for which your consent is required, except for
technical and analytical cookies. Clicking on “Confirm my choices" will confirm
the cookies you have selected.
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MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY TECHNICAL COOKIES

Always Active


Necessary for the operation of the site and cannot be deactivated in our
systems. Strictly necessary technical cookies are usually only activated in
response to actions taken when requesting services (e.g., setting privacy
preferences, accessing services or filling in forms, setting the language).
Strictly necessary technical cookies do not store any personal information. The
site uses strictly necessary technical cookies for fraud prevention purposes,
limited to the onboarding sections.

ANALYTICAL COOKIES

Always Active


Analytical cookies can be tracked only after an explicit user’s consent is
obtained, and are used to obtain statistical data regarding the visits to our
website.

MARKETING AND PROFILING COOKIES

Marketing and Profiling Cookies


Marketing and Profiling Cookies can only be tracked after you have given
consent. These cookies allow us to optimise the site so that we can improve and
personalise marketing communications according to the interests of individual
users.

This site also installs cookies managed by third parties who act as independent
data controllers. You can give or withhold your consent to one or more
third-party marketing and profiling cookies by accessing the cookie policy of
the third party concerned. The Company states that it is not involved in the
operation of such cookies, the sending of which is the responsibility of these
third-party companies.

Below is a breakdown of first and third-party marketing cookies. For the latter,
links to their respective cookie policies are available at the bottom of the
table.

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PERFORMANCE COOKIES



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English
Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
Dark Contrast
Light Contrast
High Contrast
High Saturation
Adjust Text Colors
Cancel
Monochrome
Adjust Title Colors
Cancel
Low Saturation
Adjust Background Colors
Cancel
Orientation Adjustments
Mute Sounds
Hide Images
Read Mode
Reading Guide
Useful Links
Select an option Home Header Footer Main Content
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Black Cursor
Big White Cursor
HIDDEN_ADJUSTMENTS
Keyboard Navigation
Accessible Mode
Screen Reader Adjustments
Read Mode
AccessiWay. The Web Accessibility Solution
Choose the Interface Language
English
Español
Deutsch
Português
Français
Italiano
עברית
繁體中文
Pусский
عربى
عربى
Nederlands
繁體中文
日本語
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Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

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