Submitted URL: http://support.ignitetech.com/
Effective URL: https://support.ignitetech.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from CA — Scanned from CA

Summary

This website contacted 13 IPs in 2 countries across 12 domains to perform 78 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.ignitetech.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.
This is the only time support.ignitetech.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 13 104.16.51.111 13335 (CLOUDFLAR...)
38 104.18.70.113 13335 (CLOUDFLAR...)
2 104.18.10.207 13335 (CLOUDFLAR...)
2 151.101.194.217 54113 (FASTLY)
6 185.199.110.153 54113 (FASTLY)
2 142.251.167.95 15169 (GOOGLE)
2 104.17.24.14 13335 (CLOUDFLAR...)
5 3.5.29.172 14618 (AMAZON-AES)
6 216.239.36.178 15169 (GOOGLE)
4 142.251.111.94 15169 (GOOGLE)
1 142.251.163.97 15169 (GOOGLE)
1 104.18.72.113 13335 (CLOUDFLAR...)
78 13
Apex Domain
Subdomains
Transfer
39 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2286
p18.zdassets.com — Cisco Umbrella Rank: 99298
theme.zdassets.com — Cisco Umbrella Rank: 10939
ekr.zdassets.com — Cisco Umbrella Rank: 2609
3 MB
11 ignitetech.com
support.ignitetech.com
24 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
21 KB
6 github.io
trilogy-group.github.io
7 KB
5 amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
11 KB
4 gstatic.com
fonts.gstatic.com
65 KB
2 zendesk.com
central-supportdesk.zendesk.com
ignite-supportdesk.zendesk.com
2 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 249
20 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
2 KB
2 sentry-cdn.com
js.sentry-cdn.com — Cisco Umbrella Rank: 6409
3 KB
2 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1134
78 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
84 KB
78 12
Domain Requested by
23 theme.zdassets.com support.ignitetech.com
p18.zdassets.com
13 static.zdassets.com support.ignitetech.com
static.zdassets.com
11 support.ignitetech.com 4 redirects static.zdassets.com
support.ignitetech.com
6 www.google-analytics.com support.ignitetech.com
www.google-analytics.com
www.googletagmanager.com
6 trilogy-group.github.io support.ignitetech.com
5 trilogy-cs-ai-zd-helper.s3.amazonaws.com support.ignitetech.com
4 fonts.gstatic.com fonts.googleapis.com
2 cdnjs.cloudflare.com support.ignitetech.com
2 fonts.googleapis.com support.ignitetech.com
2 js.sentry-cdn.com support.ignitetech.com
2 maxcdn.bootstrapcdn.com support.ignitetech.com
maxcdn.bootstrapcdn.com
2 p18.zdassets.com support.ignitetech.com
1 ignite-supportdesk.zendesk.com static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 www.googletagmanager.com www.google-analytics.com
1 central-supportdesk.zendesk.com 1 redirects
78 16
Subject Issuer Validity Valid
support.engineyard.com
R3
2023-09-08 -
2023-12-07
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-12-30 -
2023-12-30
a year crt.sh
*.sentry-cdn.com
GlobalSign Atlas R3 DV TLS CA 2023 Q3
2023-08-01 -
2024-09-01
a year crt.sh
*.github.io
DigiCert TLS RSA SHA256 2020 CA1
2023-02-21 -
2024-03-20
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01
2023-03-21 -
2023-12-19
9 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
ignite-supportdesk.zendesk.com
Cloudflare Inc ECC CA-3
2023-04-08 -
2024-04-07
a year crt.sh

This page contains 3 frames:

Primary Page: https://support.ignitetech.com/hc/en-us
Frame ID: 6D45013354BD4774EB49040306FF1336
Requests: 70 HTTP requests in this frame

Frame: https://support.ignitetech.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 4B13721E1103739D50003D4CAFE5D591
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: 13787F255A3DE58136B44D0685801AA0
Requests: 6 HTTP requests in this frame

Screenshot

Page Title

IgniteTech Global Support

Page URL History Show full URLs

  1. http://support.ignitetech.com/ HTTP 301
    https://support.ignitetech.com/ HTTP 302
    https://support.ignitetech.com/hc HTTP 301
    https://support.ignitetech.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

78
Requests

96 %
HTTPS

0 %
IPv6

12
Domains

16
Subdomains

13
IPs

2
Countries

3256 kB
Transfer

5767 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.ignitetech.com/ HTTP 301
    https://support.ignitetech.com/ HTTP 302
    https://support.ignitetech.com/hc HTTP 301
    https://support.ignitetech.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 31
  • https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 60
  • https://support.ignitetech.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.ignitetech.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

78 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.ignitetech.com/hc/
Redirect Chain
  • http://support.ignitetech.com/
  • https://support.ignitetech.com/
  • https://support.ignitetech.com/hc
  • https://support.ignitetech.com/hc/en-us
96 KB
13 KB
Document
General
Full URL
https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8430e81eb051576dbd8620fa57b8a36d75bedaa8e2502a4902a4dba7887717fa
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
en-CA,en;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
803e6f8f3a9c5437-YYZ
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 09:34:30 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=PtwbkRnfiRdpmn4XURvN38jlBIq%2Fyk42%2FhKRqsoF8G26iyzu%2Bg6Hj%2FXWe4n7Kh9IMmTqyVLo0S0wkg%2FGTVs2hxEFN9oNAuWK5b4hZ40qAjP5BKQvry4l9W3HgQpwK8jvgy5GQGWl6DA%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
8039cbc54404a1e6-YYZ
x-runtime
0.143118
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-bs75n
x-zendesk-processed-host-header
support.ignitetech.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803e6f8d69745437-YYZ
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 09:34:30 GMT
location
https://support.ignitetech.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=RjS7hPeT9wN%2FLNGkA6ZucwbAauepm0Yoxtr%2BHbui0DhhTBfINsqAPHQrPhJxwWhfehWOPKZL37%2FYd%2B5d83M9OZLsc3h4pmTvN3yT%2FDgwo5VwI6LCOodihvx9BTj%2FLDG2iHnkovywmWI%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
803e6f8d69745437-YYZ
x-runtime
0.041561
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-hc4cn
x-zendesk-processed-host-header
support.ignitetech.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
51 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:30 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
909MKP4PCMVMDGXP
age
160790
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
Yn3R8QBrJJo9IO9SgvirQUpsAQ4tM6gZF6Wzo6RPT7ZOjRI1AKhI7TbdlNRgWG5UNs7iMezCyG4=
last-modified
Thu, 06 Jul 2023 12:51:05 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=eJGyjW%2BWdhH%2F1LhJlYySiLBdIxbf4Np6chWAXccaJAT9Or0VlV43lHl05BrGWSlfeJSLgQ%2BhLp905ZGz5oWVBuBX3iLip4IizGYVM4Q%2BotyI0pR9rTA%2FECvivambTiEBsCg%2FjAc%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803e6f9159bc33f1-YUL
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/
9 KB
3 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:30 GMT
x-amz-version-id
W7Sc8SftPb2qgWBAfs0VfUAc5abaMB73
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
8DEM0DGDPXMTM4KB
age
236513
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
ApM2Ai9fELPwv9IaXIzkTKnQyK2A5/9t1bD6ZBgZPw7FIG9jFmq8YvkUx5bMmk3LygDUnwyeA8Q=
last-modified
Mon, 27 Feb 2023 12:55:49 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=XnhaDwvW4OC68FTdGE%2BhFX37%2FSE6fDyBBrSBwISL6N8LSQML000U3KCfi%2F80Sxp7arPHxEbmS8Ox56PBdyzSchRY2NpcE%2F%2Bbn%2BXyjO4PhId3JCvEN0ZL%2F%2FRwRKfdIk4pppyDSxQ%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803e6f9159bd33f1-YUL
style.css
p18.zdassets.com/hc/theming_assets/2208048/360000853993/
169 KB
30 KB
Stylesheet
General
Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000853993/style.css?digest=13561846896146
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
830f69681a1c83bafc62efe7ad789e3dfe7ef106d67ac0945542822c1b82835e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:30 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
help-center-unicorn-7597646f4f-t9llv
protocol
HTTP/1.1 always
x-request-id
802da0316b53a92f-FRA
x-ua-compatible
IE=edge
x-runtime
0.020093
server
cloudflare
etag
W/"830f69681a1c83bafc62efe7ad789e3d"
vary
Accept-Encoding
report-to
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content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p18.zdassets.com
cf-ray
803e6f915c46714a-YUL
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
90 KB
33 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:30 GMT
x-amz-version-id
lDLImadgZkOF2oXWJAttmEPdYZEwU2dg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
3JF9ZEVWEER1GJZT
age
139907
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
CloSvn+ACAffG8sZ7pgdjpxqU2QzD4b2Dpq4ij7kquk10Q0D2IEtuwgFHqK+IE1o+cx/beg3SLg=
last-modified
Fri, 17 Feb 2023 10:08:10 GMT
server
cloudflare
etag
W/"06821d0f1e25137c2297502c6ced525d"
vary
Accept-Encoding
report-to
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content-type
application/javascript
cache-control
public, max-age=604800
cf-ray
803e6f9159be33f1-YUL
font-awesome.min.css
maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/
28 KB
7 KB
Stylesheet
General
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css
Requested by
Host: support.ignitetech.com
URL: https://support.ignitetech.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.10.207 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
008a1d103902f15fdb1c191fcb1ce8954330e7b8de43d09abb08555ba609f420
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:30 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
cdn-edgestorageid
975
age
6811589
cdn-cachedat
09/03/2022 05:37:04
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
last-modified
Mon, 25 Jan 2021 22:04:55 GMT
cdn-proxyver
1.02
cdn-requestpullcode
200
server
cloudflare
etag
W/"4083f5d376eb849a458cc790b53ba080"
vary
Accept-Encoding
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x-amz-replication-status
COMPLETED
x-amz-id-2
YtHXXk+PYzmDk032VMiCHmXaBpFjMtXv0CXXo4qpsTGemfYT/FWrVtbwnrdtgC11DOdER+Dr62s=
last-modified
Thu, 24 Aug 2023 03:39:38 GMT
server
cloudflare
etag
W/"fd692493810d22ae0ff5aca283a7a202"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=wHX8pkAyos%2B40JZ5IMGIcMNxYUCFb2f5F7Gmq4Zm99Oqaw8x29AjUeisS%2F2W66eapbpLGyQ4bv%2BWPgW226JtDflyarQsdEImrMjZXsJ1YaIBVcnemrrApBgSPWtVUiJNsZwsXrA%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803e6f998b8233f1-YUL
expires
Fri, 23 Aug 2024 03:39:37 GMT
config
ignite-supportdesk.zendesk.com/embeddable/ Frame 1378
842 B
1 KB
Fetch
General
Full URL
https://ignite-supportdesk.zendesk.com/embeddable/config
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
791ecefb06747e9c5e53992e631f4d164bacbe3a79cfa420afd644d3711b7cd1
Security Headers
Name Value
Strict-Transport-Security max-age=259200;

Request headers

accept-language
en-CA,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:32 GMT
strict-transport-security
max-age=259200;
content-encoding
br
cf-cache-status
REVALIDATED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
embeddable-app-server-774fbf889b-zcdr9
x-cached
MISS
x-request-id
803b71ec0ceba247-YYZ
x-runtime
0.018613
server
cloudflare
etag
W/"791ecefb06747e9c5e53992e631f4d16"
vary
Accept, Origin, Accept-Encoding
access-control-max-age
7200
access-control-allow-methods
GET
access-control-allow-origin
*
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=yhVEw6d1mUaP2OlSQD%2Bconp1BKznsWV29SrncKSphmWLs2ehuGhrXkYJZk2nzSeVFJXKfETa2%2F8vUopFnVVBZ7V3Wx6xerOTlDqBmzaAwSTlHIwEhWSYmU7SqGYWk2l1BiuZaOsOdwEyQzzIrInubg%3D%3D"}],"group":"cf-nel","max_age":604800}
access-control-expose-headers
cache-control
max-age=60, public, stale-while-revalidate=600, stale-if-error=3600
content-type
application/json; charset=utf-8
cf-ray
803e6f99cdb9ca6f-YUL
web-widget-chat-sdk-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 1378
202 KB
51 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
24a0379eaeac3d8de8f2b77a318fef99bae4ef5ca07d2eca39b8a0f3c21911b6
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:31 GMT
x-amz-version-id
Gf4KFmmSRtALGQTFrJvpXz0Cxt2OhtK2
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
PDFC9QYS0VGDGB8W
age
1070733
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
IPR2cKCDK9WE8lW9ZwPoG5RSCKxeLy8E/fORRGBT5I8TvVqNxV+p/m6hjD1DYqnt1wKzFyHc7yY4+xJ4E2Aiww==
last-modified
Thu, 24 Aug 2023 03:39:36 GMT
server
cloudflare
etag
W/"a3208a9957c2dcf9612763d1d3138069"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=hiDvzJBeMVzy640yORW7NgoowiBWWVX2vjZ6uuffPEj3o3euZLx8MEISfarNkKOQxGZc6PoUKcMPq8CaJl9ehLJJo4Paw%2Fb5NZFVeWlkW%2Flff6pXICnD0UetTsNEl5MYIuGviE0%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803e6f99dbf033f1-YUL
expires
Fri, 23 Aug 2024 03:39:35 GMT
web-widget-chat-incoming-message-notification-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 1378
236 B
619 B
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-incoming-message-notification-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a29e4af6aa6a95982d1092a20f0068173b9a9d5df0a89bc99da556aebec3ce54
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 09:34:33 GMT
x-amz-version-id
46qKELeTBWCwzvVGXozLgYao3Jv6zCoR
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
PDF9HF3Y8W0PVSQC
age
1070734
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
fZDV0xg3FsFxrpZT9QCSaXjJuIqYZ/vFRf9YulowyRM5BpKf0DQIj2BxZq4TB6yykA80c5/5Xc6LsuxXSreimA==
last-modified
Thu, 24 Aug 2023 03:39:36 GMT
server
cloudflare
etag
W/"77bb07ca171e3ff2b72a7dafa7822bc8"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=YTnf084MVP2ZfcXSVMHGcSRaXo1x2CtPACFc7k9Vx5zxpuggNBgei0U8gFzVpVojIEc%2FFN3dEzKte6VqDBk1De8LkkV73AAuXQR0taB7ukcYteTWn5%2Badt8woNcEubDtEJ%2FOSEs%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803e6fa14d5733f1-YUL
expires
Fri, 23 Aug 2024 03:39:35 GMT
fda6cd35495c75f83508d9d2e77ee33d.mp3
static.zdassets.com/web_widget/classic/latest/ Frame 1378
19 KB
20 KB
Media
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/fda6cd35495c75f83508d9d2e77ee33d.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
97e5b0b6cfc2ba9815028429c069631ba12b294aa7419d1ea130accd0adc2d46
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Range
bytes=0-

Response headers

date
Sat, 09 Sep 2023 09:34:33 GMT
x-amz-version-id
Dhfyi7.BwdDs73khKVLly.CpqC3d5sZl
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
91EYW58DWWJ9G5PF
age
2816340
x-amz-server-side-encryption
AES256
Content-Range
bytes 0-19697/19698
x-amz-replication-status
COMPLETED
Content-Length
19698
x-amz-id-2
J6+o8cLTcs9Rv9aYxL55RpBzPwOz8zYrpvObjb0LsP7Awf2vb230RiEwpu09p+X+P51xfZKDu30=
last-modified
Mon, 01 May 2023 05:14:24 GMT
server
cloudflare
etag
"f11ce9e8f40a392830217253fe75d6de"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=AeStN40CVq6j5S8AO%2FMPyRVk8I0I2MX9S5iN4s6iHF5CY58YDJ1461iFS65Btirm7j%2BM0lhc9VTP%2F9iRXl3M8daZig9Va4Z0JvsUXPc6CdfwqdNQ1gNLE8Wi6S3gxsndTG7SVkg%3D"}],"group":"cf-nel","max_age":604800}
content-type
audio/mpeg; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
803e6fa18db433f1-YUL
expires
Tue, 30 Apr 2024 05:14:23 GMT
collect
www.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-77ZMTK0VZT&gtm=45je3960&_p=67759472&ul=en-us&sr=1600x1200&cid=1294138939.1694252071&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EBAI&_s=2&dl=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&dp=%2Fvirtual%2Fanonymous%2Fhome_page&dt=IgniteTech%20Global%20Support&sid=1694252071&sct=1&seg=1&en=page_view&_ee=1&ep.ua_dimension_1=anonymous&ep.ua_dimension_2=pg_virtual_home_page&ep.ua_dimension_3=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&ep.ua_dimension_10=0&ep.ua_dimension_13=1&ep.ua_metric_1=0&_et=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-77ZMTK0VZT&cx=c&_slc=1
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
216.239.36.178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 09 Sep 2023 09:34:36 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.ignitetech.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&a=67759472&t=event&_s=3&dl=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=IgniteTech%20Global%20Support&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Home%20Page%20-%20time%20spent&ea=active%20for%205%20seconds&el=&ev=5&_u=KEBAAEABAAAAACAAI~&jid=&gjid=&cid=1294138939.1694252071&tid=UA-135517637-7&_gid=2128166468.1694252071&cd1=anonymous&cd2=ev_time_home_page&cd3=https%3A%2F%2Fsupport.ignitetech.com%2Fhc%2Fen-us&cd6=&cd10=0&cd13=1&cm1=5&z=1921340340
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
216.239.36.178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.ignitetech.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 09 Sep 2023 01:34:38 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
28798
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture function| $ function| jQuery string| GoogleAnalyticsObject function| ga object| Sentry object| BRANDS undefined| ranOnce object| SPECIAL_ARTICLES_IDS_TRACK function| trackArticlePage function| trackHomePage function| trackCategoryPage function| trackSectionPage function| trackNewRequestPage function| trackRequestPage function| trackSearchResultPage function| setTimeTracking boolean| DEBUG_STORAGE string| TIME_TRACK_ACTOR string| TRACK_ORIGINAL_URL undefined| TRACK_ORIGINAL_URL_PARAMS string| TRACK_PREVIOUS_ORIGINAL_URL undefined| TRACK_PREVIOUS_ORIGINAL_URL_PARAMS function| generateCustomDimesionObject number| SESSION_TIMEOUT function| getStoredObject function| setStoredObject object| TimeMe string| CSAI_AQT_VERSION boolean| DEBUG_TIME_STORAGE number| HOURS_TIMEOUT number| SESSION_TIMESTORAGE_TIMEOUT number| timeTrackInterval number| timeTrackEventCount string| currentUrl function| getUrlParamSearchPage boolean| isArticlePage boolean| isNewRequest boolean| isSearchPage function| getStoredTimeObject function| setStoredTimeObject function| timeTrackFunction function| trackUserSpentTime function| getFormattedTrackerText function| setFormattedTextInField function| hideField object| sev1TicketCreation object| highPriorityTicketCreation function| includeHTML function| loadFile function| waitForWidgetPart function| makeWidgetBig function| disableCard function| changeRequestPageLinks function| loadLiveChat function| loadForethoughtCard function| hcAdjustments function| addForethoughtWidget function| captureItarCustomer function| addITARtoChatListener string| API_ENDPOINT function| findFtProduct function| loadForethought object| Modernizr function| urlParams object| articleIconList object| jQuery191010989787541459983 object| bootbox object| I18N object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| Zendesk object| dataLayer object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| storedObject object| zEWebpackACJsonp object| google_tag_manager boolean| zEACLoaded function| $zopim

11 Cookies

Domain/Path Name / Value
.support.ignitetech.com/ Name: __cfruid
Value: 41bdb23d82c5150d95185d780bca0f1e569671a8-1694252069
.central-supportdesk.zendesk.com/ Name: __cfruid
Value: 80107db4666a978d23fe45ded28b5e7cc53c3117-1694252070
.ignitetech.com/ Name: _ga
Value: GA1.2.1294138939.1694252071
.ignitetech.com/ Name: _gid
Value: GA1.2.2128166468.1694252071
.ignitetech.com/ Name: _gat
Value: 1
.ignitetech.com/ Name: _ga_77ZMTK0VZT
Value: GS1.2.1694252071.1.1.1694252071.0.0.0
.support.ignitetech.com/ Name: cf_clearance
Value: 8inBuysEdLY0UNSyH3FzZAacwFxglOayz7_jjg60_2g-1694252071-0-1-85a28893.b10d7ee3.d2a3d773-0.2.1694252071
support.ignitetech.com/ Name: _help_center_session
Value: ZXp1NXZXa3lQV1JzYnAvN0dvVzNXSmhxbUwyblpmbVhjT2w2N1V3SDJBRTFPeHJ4TW9JY0ZvMmNYYzZ5eFZpZDFZTHB1alp6OWhod29OQm5HMElpVkluM1RGQm9vVFJTbUVESzI4SElrcDNqOHU3U0pZOWN4dnJIdW9yVEpCdU9Ld2VKZ01LZ1FiZ2FiUHZyZDZCZ1BJcUJvWWhKUUxhOThmTHliOWM2ZGRoUXpUQXBvVVVuRzdQMVBlcWxvMDFZLS1mR1FxWlprS25CYnhpQlNCSDRNY0VnPT0%3D--5b907d42fa3d91cf2771f9782ddd647de47d4608
widget-mediator.zopim.com/ Name: AWSALBCORS
Value: kO7Ymd1T0NCXiH1dU/PHE4zZtJ4oYL4ouW/IoG58Ys7kA9tLtKEYzPkegXizyabwINraOK5rTrev84zCBUlovH7mYIgBDiZesqL9IC4cQRYtq7jeVT9/bRtsMEGe
support.ignitetech.com/ Name: _zendesk_cookie
Value: BAhJIhl7ImRldmljZV90b2tlbnMiOnt9fQY6BkVU--0bf2100788cb010d0183feca16aaf88ccaf719ca
.ignitetech.com/ Name: __zlcmid
Value: 1Hlm6pCJTIcFv88

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdnjs.cloudflare.com
central-supportdesk.zendesk.com
ekr.zdassets.com
fonts.googleapis.com
fonts.gstatic.com
ignite-supportdesk.zendesk.com
js.sentry-cdn.com
maxcdn.bootstrapcdn.com
p18.zdassets.com
static.zdassets.com
support.ignitetech.com
theme.zdassets.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
trilogy-group.github.io
www.google-analytics.com
www.googletagmanager.com
104.16.51.111
104.17.24.14
104.18.10.207
104.18.70.113
104.18.72.113
142.251.111.94
142.251.163.97
142.251.167.95
151.101.194.217
185.199.110.153
216.239.36.178
3.5.29.172
008a1d103902f15fdb1c191fcb1ce8954330e7b8de43d09abb08555ba609f420
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
19f9bd2c56e13a1adc382fb52bb03abe6ea7284415855adeb244cfce20cca048
1bdc9d8abecb005fb6474030e2ee44df1d3431745aedb438e0cc0edaff892a5e
202e2c34afe93c0ed450481e1e11d6d80ec35e255015ec5ba48533b34569d05e
206cfe8f8c730f907f784c2494b439ca7d05266b82e5140ff7d06e05b52d9f9b
247606a787b0d71110d8436332ffee03a662416da84feabb5825be59af69fc0f
24a0379eaeac3d8de8f2b77a318fef99bae4ef5ca07d2eca39b8a0f3c21911b6
2c15ecf4c8e0557c085fda96397931e7412115b806cd7f8ceb24944be4f63b34
30d6ee1ce06aed3a9e7cc2f988ac24769152e4c142eb87d623f885fbb0f0b2c4
397626aa020e60cc08fc517a650ae750138389e98c25d60935155741cb1b5e5f
3c400b4019b0be36e0d8c288a1800af853c084270cffcd0ddd42351a69434805
40a0926c43559031d0d344750bdd78a1f4591e1835f5e71ec0f1fa30752edd4c
459359176c0f09614256b86d58a302289f8d2397c3d78c7ff1cb4db8b7d7cd2e
4b19a08f17985464373a6b89a90155c15b590c3acee81cdf6a6dcf36480d2b64
4c87d01df064ef0bf727e69f9b8d56ff559319e744e325e9508fbe2d2b0d3371
4f8d4cdcce46cdc558f0b83528e73165bea47b252e1cf12d93cf00b36c96da95
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