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Comviva » Products & Solutions » Growth Marketing » Digital Experience &
Management » MobiLytix™ Digital


MOBILYTIX™ DIGITAL




FOCUSED TO


ACCELERATE DIGITAL EXPERIENCE

The offering unearths deep actionable customer experience management insights,
whilst supporting artificial intelligence and machine learning-driven
recommendations.

With over 165 pre-built self-care features, the platform caters to an operator’s
retail and enterprise customers, as well as direct-to-home operators and FFTH
service providers.

Schedule a Demo

Menu
 * Key Features & Benefits
 * Reason to choose
 * Impact
 * Related Resources

Key Features & Benefits


TRANSFORMING YOUR CUSTOMERS DIGITAL JOURNEY

The platform helps to accelerate key elements of an operator’s digital
transformation journey



CUSTOMER INTERFACE

Including omni-channel enablement, digital acquisition, digital marketing, big
data analytics, dynamic pricing, etc.


FULFILMENT ASSURANCE AND BILLING

Entailing self-service, account management, integrated billing systems, customer
self-assurance and digitized portfolio management

PRODUCTS AND SERVICES

Including digital innovation, product experience, automated feedback, product
catalogue, demand assessment, etc.


ENABLING DIGITAL SELF-CARE

This ensures increased engagement, self-management, enhanced marketing and
reduced service costs. In addition, a focus on customer management entails
social media integration, targeted marketing and faster turnaround time

HOUSES THE ACQUISITION, INCREASED ENGAGEMENT AND RE-ENGAGEMENT (AIR) MODEL

This ensures an operator’s average revenue per user is enhanced and return on
investment is improved

API FABRIC / ORCHESTRATION LAYER

Enabling the teams to define API’s ( in-house and/or third party ) with higher
security, versions and throttling for an efficient digital architecture

REASON TO CHOOSE

 


A DIGITAL EXPERIENCE PLATFORM, BACKED BY TM FORUM STANDARDS TO BUILD MULTIPLE
DIGITAL CHANNELS BEYOND SELF-CARE



REASON TO CHOOSE

 


A SINGLE PLATFORM WITH A CONTAINER-BASED APPLICATION TO RAPIDLY BUILT
APPLICATIONS FOR THE INTERNET, ANDROID, IOS, KAIOS, ANDROID ONE, J2MEE, SMART
GEAR, USSD AND SMS



REASON TO CHOOSE

 


CONNECTED DIGITAL ENGAGEMENT MODULE WITH OVER 40 DIGITAL KPI’S : THE OFFERING
HOUSES A DIGITAL KPI DASHBOARD WITH A SELF-SERVICE MODULE TO BUILD OR ADD NEW
KPIS WITHOUT DEVELOPMENT SUPPORT. IT ALSO SUPPORTS AI-BACKED RECOMMENDATIONS AND
CONSUMER SEGMENTATION, PAIRED WITH NLP-BASED SENTIMENT ANALYSIS.



REASON TO CHOOSE

 


SUPPORTS ACTIONABLE INSIGHTS FOR CUSTOMER ENGAGEMENT, ENABLING CONNECTED DIGITAL
ENGAGEMENT, VIA PUSH NOTIFICATIONS AND CHANNELS LIKE WHATSAPP



REASON TO CHOOSE

 


SUPPORTS A SINGLE CODEBASE FOR MULTIPLE PLATFORMS TO DELIVER UPDATES FOR THE
USER INTERFACE IN AN AGILE MANNER. THE OFFERING SUPPORTS UI CODE AUTOMATION AND
AI-BACKED UX RECOMMENDATIONS.



REASON TO CHOOSE

 


HOUSES AN API ORCHESTRATION LAYER, BACKED WITH A COMPREHENSIVE GUI TO MANGE
SECURITY, MASKING, CHANNELS, PAI VERSION AND THROTTLING. THIS IS FOR BOTH,
LEGACY AND NEW AGE PROTOCOLS, WHETHER INTERNAL SYSTEMS OR THIRD PARTY OPEN APIS




165

built-in functionalities


65

subscribers globally


500

transactions per second for mobile applications

RELATED RESOURCES


BROWSE THROUGH FOR MORE INFORMATION




MOBILYTIX™ SUITE- REDEFINING CUSTOMER VALUE MANAGEMENT



Comviva’s MobiLytix™ Suite is a big data driven mobile analytics solution that
enables in generating hidden customer insights to drive revenue growth and
superior customer experience.

Download MobiLytix™ Suite Brochure

EXPLAINER VIDEO




THE MOBILYTIX™ SUITE IS A BIG DATA-DRIVEN MOBILE ANALYTICS SOLUTION THAT
GENERATES ACTIONABLE CUSTOMER INSIGHTS

E-BOOK




MONETIZING CX: THE FINAL FRONTIER

Over the last two years, customer experience has gained ground as a significant
component of any organization’s overall strategy. Nonetheless, challenges
remain. Organizations have been hesitant to transform CX design and incorporate
the latest technologies in a bid to generate value. This can be attributed to a
myriad of factors, all more pressing than the last.



READ MORE

FROM THE BLOG




HOW (OR) DOES AI SIMPLIFY THE CXM GAME?



Writing on customer experience management (CXM) can get tricky after a while.
The bottom-line of each piece is simple – a CXM strategy can either make or
break a business…



READ MORE ON OUR BLOG



PREVIOUS


CUSTOMER VALUE MANAGEMENT



NEXT


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COMVIVA IS AMONG THE LEADERS IN MOBILITY SOLUTIONS OFFERING AN EXPANSIVE SUITE
OF PRODUCTISED SOLUTIONS AND CATERING TO OVER TWO BILLION MOBILE USERS GLOBALLY

FINANCIAL SOLUTIONS

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DIGITAL SYSTEMS

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GROWTH MARKETING

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 * Financial Solutions
   * –
     * Digital Payments
       * Digital Wallet
       * Merchant Payments
   * –
     * Digital Banking
   * –
     * Digital Lending
   * Industries
     * Banking
     * Telecom
   * FROM THE BLOGFostering Green Financial Inclusion by Leveraging Mobile Money
   * AWARDSLeading Lights awards 2022 for Outstanding Use Case: Service Provider
     AI
 * Digital Systems
   * –
     * BlueMarble
       * BlueMarble Commerce
       * BlueMarble BSS
       * BlueMarble Retail
   * –
     * Media & Digital Services
       * Digital Content Aggregation
       * OTT Services
       * Digital Business Management
       * Digital Service Delivery Platform
   * –
     * Recharge & Voucher
       * Electronic Recharge
       * Voucher Management
   * –
     * Converged Communication Suite
       * Integrated Communication
       * Service Creation Environment
       * Messaging Firewall
   * –
     * Communication Platform as a Service
   * –
     * 5G-Compatible Application Driven Network Platform
   * FROM THE BLOGCloud BSS: The Route to Future Growth
   * SURVEY REPORTThe Next Digital Rush
   * industries
     * Banking
     * Telecom
 * Growth Marketing
   * –
     * Customer Value Management
       * Marketing Automation
       * Loyalty & Rewards
       * Digital Marketing
       * Data Science as a Service
   * –
     * Digital Experience & Management
       * Digital Experience
   * –
     * Omni-channel Marketing
   * VideoOredoo Kuwait partners up with Comviva to monetize digital services
     through highly customized offers
   * MobiLytix™ Marketing Studio
   * Industries
     * Banking
     * Telecom
 * Latest Thinking
   * –
     * Insights
       * Analyst Mentions
       * Leadership Talks
       * Blog
       * Research
       * Success Stories
       * E-books
       * Webinars
       * Newsletter
       * Downloads & Resources
   * –
     * News Room
       * Events
       * In the News
       * Press Releases
       * Media Kit
   * –
     * Micro-sites
       * 10 Years of mobiquity® money
   * WebinarLeveraging 5G: new products, services and experiences
   * SURVEY REPORTThe Next Digital Rush
 * People & Careers
   * –
     * People
       * People Philosophy & Culture
       * Key Benefits & Unique Practices
       * Happiness Office
       * Infrastructure
   * –
     * Careers
       * Technology & Innovation
       * Learning & Development
       * Alumni Network
   * –
     * Job Openings
       * Technology & Product Development
       * People, Finance & Facilities
       * Sales & Business Development
       * Data Science
       * Product Validation and Testing
       * Technical Operation Support
   * Comviva – Growth maximized, Complexity Simplified
 * Who we are
   * –
     * Corporate
       * About Us
       * Comviva 2022 – Now & Then
       * Leadership
       * CSR
       * Awards
       * Policies
   * –
     * Relationships 
       * Investor Relations
       * Partnerships
   * –
     * Contact Us
       * Locations
       * Email
       * Message
       * Support
   * Focused On You
 * EN
   * Spanish
   * FRENCH
   * PORTUGUESE
 * Contact
   * Locations
   * Email
   * Message
   * Support


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