Submitted URL: https://support.cidewalk.com/
Effective URL: https://support.cidewalk.com/support/home
Submission: On July 09 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 12 IPs in 2 countries across 6 domains to perform 23 HTTP transactions. The main IP is 3.220.23.178, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.cidewalk.com.
TLS certificate: Issued by R10 on July 9th 2024. Valid for: 3 months.
This is the only time support.cidewalk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 3.220.23.178 14618 (AMAZON-AES)
2 3.161.78.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 18.65.32.6 16509 (AMAZON-02)
2 108.138.181.6 16509 (AMAZON-02)
2 54.85.195.79 14618 (AMAZON-AES)
2 52.216.51.224 16509 (AMAZON-02)
3 18.244.142.5 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
2 3.221.204.6 14618 (AMAZON-AES)
1 3.161.119.98 16509 (AMAZON-02)
23 12
Apex Domain
Subdomains
Transfer
10 freshdesk.com
assets8.freshdesk.com — Cisco Umbrella Rank: 187806
assets6.freshdesk.com — Cisco Umbrella Rank: 179314
assets2.freshdesk.com — Cisco Umbrella Rank: 182770
assets5.freshdesk.com — Cisco Umbrella Rank: 183697
assets1.freshdesk.com — Cisco Umbrella Rank: 184023
assets4.freshdesk.com — Cisco Umbrella Rank: 185033
396 KB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 21921
69697336860675.webpush.freshchat.com
24 KB
3 gstatic.com
fonts.gstatic.com
43 KB
3 cidewalk.com
support.cidewalk.com
44 KB
2 amazonaws.com
s3.amazonaws.com
7 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 108
1 KB
23 6
Domain Requested by
4 wchat.freshchat.com support.cidewalk.com
wchat.freshchat.com
3 fonts.gstatic.com fonts.googleapis.com
3 support.cidewalk.com 1 redirects support.cidewalk.com
2 assets1.freshdesk.com support.cidewalk.com
2 assets5.freshdesk.com support.cidewalk.com
2 s3.amazonaws.com support.cidewalk.com
2 assets2.freshdesk.com support.cidewalk.com
2 assets8.freshdesk.com support.cidewalk.com
assets8.freshdesk.com
1 69697336860675.webpush.freshchat.com wchat.freshchat.com
1 assets4.freshdesk.com support.cidewalk.com
1 assets6.freshdesk.com support.cidewalk.com
1 fonts.googleapis.com support.cidewalk.com
23 12

This site contains links to these domains. Also see Links.

Domain
app.cidewalk.com
Subject Issuer Validity Valid
support.cidewalk.com
R10
2024-07-09 -
2024-10-07
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2024-01-22 -
2025-02-18
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.wchat.webpush.myfreshworks.com
Amazon RSA 2048 M02
2024-06-04 -
2025-07-03
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.cidewalk.com/support/home
Frame ID: E08BBF6116D630D2D54EBD123C3FBB91
Requests: 21 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=8bc3b3bb-bf7b-4d27-98ed-f88d44cf708a&origin=https://support.cidewalk.com
Frame ID: D159129970C7D85BCD8072268CA97267
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=8bc3b3bb-bf7b-4d27-98ed-f88d44cf708a&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpZGV3YWxrLmNvbQ==&eagerLoad=true
Frame ID: 415076E46372B23500E27E701EB4F501
Requests: 1 HTTP requests in this frame

Frame: https://69697336860675.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmNpZGV3YWxrLmNvbQ==
Frame ID: E4360958E2568F35FD65A142CAC835A9
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Cidewalk

Page URL History Show full URLs

  1. https://support.cidewalk.com/ HTTP 302
    https://support.cidewalk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

23
Requests

100 %
HTTPS

18 %
IPv6

6
Domains

12
Subdomains

12
IPs

2
Countries

511 kB
Transfer

1552 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.cidewalk.com/ HTTP 302
    https://support.cidewalk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

23 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.cidewalk.com/support/
Redirect Chain
  • https://support.cidewalk.com/
  • https://support.cidewalk.com/support/home
22 KB
8 KB
Document
General
Full URL
https://support.cidewalk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.220.23.178 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-220-23-178.compute-1.amazonaws.com
Software
fwe /
Resource Hash
972ded62b620099cf904f1c9356a3f0f55caadcf624749033e8805e2b997bec3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 11:47:13 GMT
etag
W/"b3d31b7e99cec1d2cb8095bccc4ce14a"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
46
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
090724114813
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
8c232a95-df84-4dde-a01f-dee1edcf7526
x-trace-id
00-594ab1e45819e833b360a72dc3d03725-04f9bd8ce360d310-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 11:47:13 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.cidewalk.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
46
x-frame-options
SAMEORIGIN
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x-trace-id
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x-xss-protection
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portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
assets8.freshdesk.com/assets/cdn/
247 KB
81 KB
Stylesheet
General
Full URL
https://assets8.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css
Requested by
Host: support.cidewalk.com
URL: https://support.cidewalk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-78-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
06da9e49c8f3fe1d9bbd7419e49ff2b0b674052319950f6c876417c57b6b90ad

Request headers

Referer
https://support.cidewalk.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 06 Sep 2023 04:09:03 GMT
content-encoding
gzip
via
1.1 18a0c3f5e09e58d51d2e5d6f596d202e.cloudfront.net (CloudFront)
x-amz-version-id
sV6bKal1lr.Tc09uOqS3fNGJIlv16mxM
x-amz-cf-pop
FRA56-P10
age
26552291
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
82584
last-modified
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server
AmazonS3
etag
"3de2ff25378c6c35d52c2957b730cb57"
content-type
text/css
cache-control
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accept-ranges
bytes
x-amz-cf-id
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expires
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theme.css
support.cidewalk.com/support/
77 KB
32 KB
Stylesheet
General
Full URL
https://support.cidewalk.com/support/theme.css?v=3&d=1655817548
Requested by
Host: support.cidewalk.com
URL: https://support.cidewalk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.220.23.178 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-220-23-178.compute-1.amazonaws.com
Software
fwe /
Resource Hash
f8df950bf59b6c54ba09965bbe3af0d434c14e987b74cc88d6a04eb7eb6bcfdf
Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Referer
https://support.cidewalk.com/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 11:47:14 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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1; mode=block
x-request-id
2281598e-6072-44e6-a6fd-458cd4ea4ce4
x-trace-id
00-a67efd984e2a4ffc4efff1e58f23b4c4-3a4b795ff1c0ccad-00
last-modified
Thu, 04 Jul 2024 12:46:53 GMT
server
fwe
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type
text/css
x-fw-ratelimiting-managed
false
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
4dxmb
expires
Wed, 09 Jul 2025 11:47:15 GMT
index.html
69697336860675.webpush.freshchat.com/ Frame E436
0
0
Document
General
Full URL
https://69697336860675.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmNpZGV3YWxrLmNvbQ==
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.119.98 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-119-98.vie50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support.cidewalk.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html
date
Tue, 09 Jul 2024 11:47:17 GMT
etag
W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified
Fri, 25 Oct 2019 06:53:38 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 716b0e2bdabd9e2a9664763a8947130c.cloudfront.net (CloudFront)
x-amz-cf-id
1bKgw6oaxKupTQoleZCN19I2r4bB9YOHPODphmBUpROWiOtj6FAPRQ==
x-amz-cf-pop
VIE50-P2
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18302248218374023705 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.cidewalk.com/ Name: _x_w
Value: 11

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

69697336860675.webpush.freshchat.com
assets1.freshdesk.com
assets2.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets8.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
support.cidewalk.com
wchat.freshchat.com
108.138.181.6
18.244.142.5
18.65.32.6
2a00:1450:4001:812::200a
2a00:1450:4001:829::2003
3.161.119.98
3.161.78.5
3.220.23.178
3.221.204.6
52.216.51.224
54.85.195.79
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