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Blog   /   Employee stories inspiration | Flexible working arrangements


IS YOUR EMPLOYER THIS FLEXIBLE WHEN LIFE TAKES UNEXPECTED TWISTS?

October 5, 2023



If your life took an unexpected turn, how flexible would your employer be about
your working arrangements?

At AngloGold Ashanti (AGAA), flexible working means more than a four-day week or
compressed hours. At AGAA they understand that life is unpredictable and that
sometimes priorities shift.

AGAA looks at each employee’s situation on a case-by-case basis to find the best
set-up that works for everyone – so you can fully meet your needs outside of
work, while also being effective in your professional role.

> “So much talent and experience can be retained within the business if we take
> a flexible approach to working and use the technology available to us!”

As Manager of Environmental Operations across Australia, Rosemarie ‘Rose’ Lane
is passionate about ensuring everyone can flourish, whatever stage of life
they’re at. If someone in her team is facing challenges outside the workplace,
she believes there’s always a way to make it work by designing a role bespoke to
their needs.


IT’S NOT ONE-SIZE-FITS-ALL

What makes AGAA stand out in its approach to flexible working is the way they
treat each employee’s circumstances as unique.

> “In my twenty-six years in mining, and especially on FIFO sites, I’ve seen
> some very prescriptive approaches. It used to be that people had to return to
> their exact role after taking a period of leave. But when that wasn’t
> practical for an individual the only option was to leave the company entirely
> – but I know it can be done better. AGAA have shown it is possible to be
> better.”

Rose understands this more than most, when she received the life-changing news
of her partner’s terminal diagnosis back in 2014.

Following the diagnosis, Rose’s focus was, of course, on prioritizing her
family’s needs, and when she returned to AGAA in 2021 they did everything they
could to support her.



> “AGAA demonstrated genuine understanding and unconditional support for me,
> recognizing the importance of family as my top priority. Together, we worked
> out an arrangement that would best accommodate my circumstances.”

Rose had already known she was working for a great company in AGAA, but their
response to her situation confirmed those feelings:

“It reinforced my sense of belonging within the organization and emphasized
AngloGold Ashanti’s commitment to employees bringing their entire selves to
work.”


AS WELL AS ANGLOGOLD ASHANTI’S IMPRESSIVE FLEXIBLE WORKING ARRANGEMENTS AND
DIVERSITY AND INCLUSION POLICIES, THEY HAVE SEVERAL CAREER DEVELOPMENT
INITIATIVES.

Find out more about these and other employee benefits.




BEING FLEXIBLE ABOUT FLEXIBLE WORKING

For flexible working to be truly flexible, it also needs to be adaptable. While
caring for her partner, rather than having any kind of formal flexible working
plan, Rose adjusted her hours and working location depending on what was going
on at the time.

> “I’ve always had fantastic managers and we’ve had mutual trust and respect for
> each other and the company. AGAA has given me full flexibility, as I have
> shown that I can deliver the work. While I was caring for my partner, I moved
> to Perth so I could work part-time and someone else was seconded into my
> superintendent role.”

Currently, two people in her own team have recently returned from parental leave
and both have individual plans to suit their situations and careers. One started
back in a part-time capacity and once she felt ready, returned to full-time site
work. The other relocated across country to be closer to family support, and now
works remotely with four on-site days each quarter.

“To meet the needs of her family, the days she works are fully flexible
depending on whatever is on that week or if anything ad-hoc has come up. We have
full trust in her making those decisions for herself and she has recently
received a promotion!”

Rose says it’s also important to recognize that flexible working options need to
extend beyond the needs of working parents – as she herself has experienced.

> “The industry needs to consider a broader range of circumstances that may
> necessitate flexibility, such as caring for sick or elderly family members,
> pursuing further education, or even being a professional athlete.”


MAKING FLEXIBLE WORKING WORK

When managed effectively, the benefits of flexible working are obvious, but
there are some potential pitfalls that need to be considered too.

Rose says some employees are wary of when taking advantage of flexible working
because they actually end up working more hours than initially agreed. One of
the reasons she thinks this can happen is that managers don’t actually “see the
hours you’re working as you’re not visible in the office or on site.” She thinks
this can also make managers nervous about agreeing to flexible working
arrangements. Not being physically present can also affect “how people see you
in the business” and it can sometimes lead to “feelings of disconnect in the
team.”

Thankfully, there are some simple strategies AGAA adopts to ensure everyone
feels comfortable, supported, and appreciated:

> “We educate managers and supervisors in flexible work arrangements, and we
> open them up to everyone – not only parents. We ensure that their environment
> and team can support them, and regularly check in to ensure the current set-up
> is still working for everyone. We include video links for all meetings and, if
> applicable, arrange quarterly site visits to keep in touch with the rest of
> the team.”


FLEXIBILITY MEANS MORE EQUALITY

In Rose’s experience, adopting a flexible approach to working patterns is a sure
way to create a more inclusive environment throughout the workplace.



> “Encouraging and enabling men to take parental leave not only fosters gender
> equality but also promotes a healthy work-life balance for all parents. By
> embracing this cultural shift, organizations create an environment where
> parental leave is a widely accepted practice, free from any doubt or
> questioning.”

Adopting more flexibility around working arrangements at AGAA also means people
can feel confident and comfortable to be fully themselves in all areas of their
lives. As a member of the leadership teams for AGAA’s OurPride, AGAA LGBTQIA+
ERG and the Inclusion, Diversity and Equity committee, this is something that
rings especially true for Rose.

While at AGAA, Rose has seen great career progression, but it’s the supportive,
inclusive, and forward-thinking approach of the company that has kept her there
for nine years.

> “The culture at AGAA makes me feel very included and it’s why I love working
> here. The dynamic nature of my role enables me to have a better understanding
> of the different sites and cultures across the business. We are a global
> business, but in Australia it feels more like family – a family that supports
> each other even when times get tough.”


WANT TO LEARN MORE ABOUT THE BENEFITS OF A CAREER AT ANGLOGOLD ASHANTI
AUSTRALIA?

AGAA job vacancies
Find out more about AGAA

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About the Author

Jacynta Clayton’s career started in recruitment advertising and employer
branding, working with global clients to create and deploy strategic and
creative content. Now she combines her industry experience with the knowledge
from her psychology and professional writing degrees to write unique and
resounding stories. As a WORK180 storyteller she relishes the opportunity to
elevate the voices and experiences of so many amazing people, while also
empowering and educating audiences on how to choose a workplace where they can
thrive.

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