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Home Solutions HOME ABOUT COMMUNITY SUBSCRIBE


HOW CAN WE HELP YOU TODAY?

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FREQUENTLY ASKED QUESTIONS


TONIT FULL THROTTLE


COMMUNITY CHAMPION PROGRAM


KNOWN ISSUES


KNOWLEDGE BASE


FREQUENTLY ASKED QUESTIONS

GENERAL 11

 * What is TONIT all about?
 * General Troubleshooting Steps
 * How do I sign up?
 * I forgot my password. What can I do?
 * How do I get the app?

See all 11 articles

FIND RIDERS 3

 * How do I find riders in my area?
 * The Search screen
 * New Riders Near Me

FEED 11

 * How do I post on the feed?
 * How does the media gallery work
 * How do @mentions work?
 * What does Local mean on the Feed?
 * How to add a location to your post

See all 11 articles

RIDE TRACKING 6

 * Straight line while tracking
 * How to track a ride
 * Where are my rides saved
 * How to improve location accuracy (Android)
 * How to add pictures to your ride

See all 6 articles

MEETUPS & RIDES 8

 * How to create a meetup on the map
 * How to edit a meetup
 * How to invite other riders to a meetup
 * How to cancel an event
 * How to RSVP to a meetup

See all 8 articles

COMMUNITY 4

 * How to get your own TONIT decals
 * Community Guidelines
 * Community Champion Program
 * What do the badges on TONIT stand for

REPORTING 4

 * How to report a profile
 * How to report a post
 * How to report a comment
 * How to report an account for impersonation

BLOCKING 2

 * How to block a user on TONIT
 * How to unblock a user on TONIT

SHARING 11

 * What is the Sharing Function?
 * What can I share?
 * What can’t I share from TONIT?
 * Can I share my Rides/Profile/Bikes?
 * Where can I share my content from TONIT?

See all 11 articles

SETTINGS 2

 * How to enable Dark Mode on TONIT
 * What is Dark Mode?

CLUBS 13

 * How to start a club
 * How to change notifications for Clubs
 * How can I edit my club?
 * How do I join a club?
 * Who can see my club?

See all 13 articles

NOTIFICATIONS 4

 * Where do I find my notifications?
 * How do I view the original post?
 * How to turn off notifications for clubs
 * Mute notifications for a post

PROFILE 9

 * How do I change my profile picture?
 * How do I add a bike to my profile?
 * Where do I find my tracked rides?
 * How can I add or change my location?
 * Who am I following and who's following me?

See all 9 articles

PHOTOS AND VIDEOS 7

 * Video specifications
 * How do I post a video?
 * Can I edit my video on TONIT?
 * I can't upload my video - what can I do?
 * Videos in violation of the Community Guidelines

See all 7 articles

TROUBLESHOOTING 2

 * Can't log into my TONIT account
 * This feature is not supported on your device

CHAT 2

 * How do I start a chat?
 * How do I delete a chat?

OTHER 4

 * I still haven’t found an answer to my question. Help!
 * How do I delete my TONIT account?
 * Where can I get TONIT swag?
 * How to update your password


TONIT FULL THROTTLE

GENERAL QUESTIONS 5

 * What comes with the subscription?
 * How to subscribe to TONIT Full Throttle
 * Free 7-day Trial for Full Throttle
 * How much is Full Throttle
 * Why can't I get a free trial?

SUBSCRIPTION 9

 * How to subscribe to TONIT Full Throttle
 * How to upgrade or downgrade your subscription
 * How to add a payment method to subscribe to TONIT FULL Throttle
 * How to manage your current subscription
 * What happens to my TONIT account when my subscription expires

See all 9 articles


COMMUNITY CHAMPION PROGRAM

OVERVIEW 1

 * What are TONIT Community Champions?


CURRENTLY KNOWN ISSUES

KNOWN ISSUES 0

RESOLVED ISSES 10

 * In-app notifications
 * Uploading videos successfully
 * Push notifications not coming through
 * Temporary server outage on TONIT
 * Oops - Something went wrong while picking an image. Please try again or try
   another image.

See all 10 articles


TONIT APPAREL

TONIT SHOP 1

 * TONIT Shop Terms and Conditions


RECENT ARTICLES

 * How do badges work?
   We are excited to present the new Badges feature on TONIT! Complete various
   different in-app challenges and track your rides to earn badges to showcase
   on your profile and share with the community. To discover all available
   badges, open the badge...
   View Topic
 * What happens to my TONIT account when my subscription expires
   When you cancel your subscription to TONIT Full Throttle, you’ll still be
   able to use it until the end of your billing period. For example, if you buy
   a one-year subscription on Jan. 1, and decide to cancel your subscription on
   July 1: You’ll have a...
   View Topic
 * I got a new phone. How do I activate my subscription again?
   To reactivate your TONIT Full Throttle subscription on a new phone, you will
   have to use the Restore Purchase function. Here are the steps for how to do
   this: Open the More screen. Press Active Subscription. Press Restore My
   Purchases. If you're ...
   View Topic
 * How to subscribe to TONIT Full Throttle
   You're ready to level up your motorcycle life? Make sure you're on the latest
   update available in your app store, then follow these steps to subscribe: The
   fastest way is to open this link which takes you straight to the app.
   Alternatively, op...
   View Topic
 * Why can't I get a free trial?
   This might happen for different reasons: You have already used up your 7-day
   trial in the past. You are currently subscribed to Full Throttle. You are in
   the middle of using your free trial period. Please get in touch with @TONIT
   Support if you need...
   View Topic


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GET IN TOUCH

 * support@tonit.com
 * Visit www.TONIT.com

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