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URL: https://info.cipherhealth.com/future-of-patient-engagement-panel?utm_source=pardot&utm_medium=email&utm_campaign=Acute-Email-C...
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Text Content

WATCH NOW


CONVERSATIONAL CONTEXT: THE FUTURE OF PATIENT ENGAGEMENT


CONVERSATIONAL CONTEXT: THE FUTURE OF PATIENT ENGAGEMENT

The new health experience economy is upending the traditional value equation in
favor of care that occurs at the time, place, and modality that an individual
prefers. This creates an opportunity to enhance healthcare through
relationships. The conversations that take place outside of the traditional
clinical environment offer context into how individuals manage their health,
what their needs are, and what should happen next; all leading to a greater bond
of trust and relationship and improved clinical outcomes. In this session, you
will hear examples of how a comprehensive health engagement strategy that is
proactive and participatory can yield real results in bringing health delivery
back to its core purpose: improving outcomes by addressing the true drivers of
good health. The key ingredient is in developing an ongoing relationship with
your health consumers and putting the resulting conversational context to work
towards ongoing improvement in your healthcare delivery strategies.

LEARNING OBJECTIVES

 * Identify how to innovate your patient engagement strategy, driving measurable
   impact through personalized conversations and relationships

 * Discuss the benefits of treating individuals as consumers, monitoring their
   needs and wants, and factoring that influence into actions to improve value

 * Identify best practices for reaching your patients at scale, providing the
   customized experiences they want while reducing the burden on your staff

 * Examine how to help patients and families thrive in their lives through
   proactive, personalized, and intelligent engagement



Jeff Fuller, FACHE
Vice President, Analytics Solutions
CipherHealth



Ben Becker
Director of Enterprise Care Management
Intermountain Healthcare



Heather Hunn
System Director of Performance Advisory
Inova Health System

Patrick McGill
EVP, Chief Analytics Officer
Community Health Network

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