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WELCOME TO OFGEM - THE ENERGY REGULATOR FOR GREAT BRITAIN

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OFGEM FOR CONSUMERS




ENERGY PRICE CAP EXPLAINED

The energy price cap is a limit on the price people pay for their energy. The
price cap has been replaced by the Energy Price Guarantee as the cap on consumer
energy bills until April 2024.


GET HELP IF YOU CAN'T AFFORD YOUR ENERGY BILLS

Sources of advice and support if you are having difficulties with your gas and
electric bills.


REDUCE YOUR BILLS - SCHEMES AND GRANTS

Benefits and schemes that could help heat your home and cut your energy costs.
Includes free boiler and insulation services and winter fuel payments.


FIND YOUR ENERGY SUPPLIER

Not sure who your provider is? A recent energy bill will hold this information,
but these services can also help.


OFGEM FOR SCHEMES




ENVIRONMENTAL AND SOCIAL SCHEMES

See information on our renewable energy equipment and measures for applicants,
existing participants and energy suppliers and installers.


LOG IN TO YOUR SCHEME REGISTER

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Renewables and CHP Register and the ECO Register.


OFGEM FOR INDUSTRY




ENERGY POLICY AND REGULATION

See information on the programmes we run, the licences we administer and the
decisions we make on the companies and sectors we regulate.


INDUSTRY LICENSING

Information on licensing, including how to apply for a licence, the conditions
of our licences and lists of currently licensed companies.


COMPLIANCE AND ENFORCEMENT

Information on how we monitor company activity and ensure redress or penalty
where there is inappropriate behaviour or breach of licence.


ENGAGEMENT

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can also access a searchable index of all our forums and working groups.


POLICY AND REGULATORY PROGRAMMES

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work carried out by our policy and regulatory directorates.


POLICY AND REGULATORY PUBLICATIONS

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sector and industry code.


MORE ABOUT OFGEM


OFGEM DATA PORTAL

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customer service for gas and electricity in Great Britain.


CONSUMER RESEARCH

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CONTACT US

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NEWS AND VIEWS

More news and views from Ofgem


OFGEM PUBLISHES 2022 ANNUAL ITERATION PROCESS FOR GAS DISTRIBUTION NETWORK PRICE
CONTROLS

Ofgem publishes the results of the 2022 Annual Iteration Process (AIP) for Gas
Distribution (GD2) energy network companies under its network price controls.

Published: 30 November 2022
Press release


OFGEM CONFIRMS LOCAL ELECTRICITY NETWORKS PRICE CONTROL FOR 2023 TO 2028

Ofgem has confirms a five-year investment package for the electricity
distribution network companies to help deliver cheaper, cleaner, more reliable
local grids at no extra cost to consumers.

Published: 30 November 2022
Press release


OFGEM LAUNCHES NEW PROPOSALS TO STRENGTHEN ENERGY MARKET AND PROTECT CONSUMERS

Ofgem is today launching a new package of reforms designed to bolster consumer
protection and ensure energy suppliers are more resilient to market shocks.

Published: 25 November 2022
Press release


LATEST ENERGY PRICE CAP ANNOUNCED BY OFGEM

Today (Thursday 24 November 2022) Ofgem announced its quarterly update to the
energy price cap for the period 1 January – 31 March 2023.

Published: 24 November 2022
Press release
More news and views from Ofgem


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OFGEM IS THE OFFICE OF GAS AND ELECTRICITY MARKETS.

We are a non-ministerial government department and an independent National
Regulatory Authority. Our role is to protect consumers now and in the future by
working to deliver a greener, fairer energy system. 

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