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Submitted URL: http://www.opentext.com/support
Effective URL: https://www.opentext.com/support
Submission: On July 10 via manual from FR — Scanned from FR
Effective URL: https://www.opentext.com/support
Submission: On July 10 via manual from FR — Scanned from FR
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My Account Contact Search OpenText * Solutions INDUSTRYINDUSTRY * Overview * Automotive * Banking * Insurance * Healthcare * Life Sciences * Oil & Gas * Legal * Industrial Manufacturing * Public Sector * Utilities * View all industries LINE OF BUSINESSLINE OF BUSINESS * Overview * Customer Service * Finance & Procurement * Human Resource Management * Information Technology * Legal & Compliance * Marketing & Communications * Operations * Sales * Security * Supply Chain ENTERPRISE APPLICATIONSENTERPRISE APPLICATIONS * Overview * SAP * Microsoft * Salesforce SMARTER WITH OPENTEXTSMARTER WITH OPENTEXT * Overview * Master modern work * Digitize supply chains * Create communication-centric experiences * Build a resilient and safer world * Unleash developer creativity * Climate Innovators * Products INFORMATION MANAGEMENT AT SCALEINFORMATION MANAGEMENT AT SCALE * Overview AI CLOUDAI CLOUD * Overview APPLICATION MODERNIZATIONAPPLICATION MODERNIZATION * Overview BUSINESS NETWORK CLOUDBUSINESS NETWORK CLOUD * Overview * Hybrid Integration Platform * Supply Chain Optimization * B2B/EDI Integration * Secure & Connected Ecosystems CONTENT CLOUDCONTENT CLOUD * Overview * Content Services Platforms * Enterprise Applications * Information Capture and Extraction * eDiscovery and Investigations * Legal Content and Knowledge Management * Information Archiving * Viewing and Transformation CYBERSECURITY CLOUDCYBERSECURITY CLOUD * Overview DEVELOPER CLOUDDEVELOPER CLOUD * Overview * Learn * APIs * Resources DEVOPS CLOUDDEVOPS CLOUD * Overview EXPERIENCE CLOUDEXPERIENCE CLOUD * Overview * Experiences * Communications * Personalization and Orchestration * Rich Media Assets * Data and Insights IT OPERATIONS CLOUDIT OPERATIONS CLOUD * Overview PORTFOLIOPORTFOLIO * Overview A-Z product listing * Support & Services YOUR JOURNEY TO SUCCESSYOUR JOURNEY TO SUCCESS * Overview CUSTOMER SUPPORTCUSTOMER SUPPORT * Overview * Knowledge Base * Get Support * Pay my bill * Latest Cloud Edition Releases CUSTOMER SUCCESS SERVICESCUSTOMER SUCCESS SERVICES * Overview STRATEGY & ADVISORY SERVICESSTRATEGY & ADVISORY SERVICES * Overview CONSULTING SERVICESCONSULTING SERVICES * Overview * Implementation & Deployment Services * Migration & Upgrade Services * Packaged Services LEARNING SERVICESLEARNING SERVICES * Overview * Learning Paths * User Adoption * Subscriptions * Certifications MANAGED SERVICESMANAGED SERVICES * Overview * Private Cloud * Off Cloud * Assisted * Business Network Integration * Partners FIND AN OPENTEXT PARTNERFIND AN OPENTEXT PARTNER * Overview * All Partners (Partner Directory) * Strategic Partners * Solution Extension Partners FIND A PARTNER SOLUTIONFIND A PARTNER SOLUTION * Overview * Application Marketplace * OEM Marketplace * Solution Extension Catalog GROW AS A PARTNERGROW AS A PARTNER * Overview * Login to Partner Portal/Partner View * Register an Opportunity BECOME A PARTNER Sign up today to join the OpenText Partner Program and take advantage of great opportunities. Learn more * Resources BLOGSBLOGS * OpenText Blogs * CEO Blog * Technologies * Line of Business * Industries OPENTEXT NAVIGATOROPENTEXT NAVIGATOR * Overview * Navigator Champions * Navigator Academy COMMUNITIES & EVENTSCOMMUNITIES & EVENTS * All Forums * My Support Forums * Developer Forums * Events & Webinars CUSTOMER SUCCESSCUSTOMER SUCCESS * Customer Stories ASSET LIBRARYASSET LIBRARY * CEO Thought Leadership * Webinars * Search OpenText Contact * My Account * Login * Cloud logins * Get support * Developer * View my training history * Pay my bill Contact Your journey to success CUSTOMER SUPPORT GET EXPERT PRODUCT AND SERVICE SUPPORT TO ACCELERATE ISSUE RESOLUTION AND KEEP BUSINESS FLOWS RUNNING EFFICIENTLY ON THIS PAGE : On this page * My Support * Support contact information * Overview * Benefits * Service offerings * Resources YOUR OPENTEXT SUPPORT BEGINS WITH MY SUPPORT The My Support Portal offers everything you need to be successful. You can access software downloads, license keys, documentation, articles and community forums, or you can connect with a technical support specialist for one-on-one assistance. For help with account activation and login, read our FAQ. Log in to the My Support Portal SUPPORT CONTACT INFORMATION Reach out to your specific support team below: * AppRiver Customer Support * Brava!, Blazon, Redact-It Support * BrightCloud Customer Support * Business Network Support – Products & Services * Business Network Support – Regions & Languages * Carbonite Customer Support * Covisint Customer Support * EnCase & Tableau Support * Enterprise Support * Hightail Customer Support * Insight Support * Legal Hold Support * Liaison Customer Support * Micro Focus Customer Support * Webroot Customer Support * Zix Customer Support OVERVIEW OpenText™ Customer Support has been delivering positive business outcomes to customers for more than 25 years. Product experts rapidly resolve urgent issues and keep solutions running at peak efficiency to maximize investments. Learn more BENEFITS Discover the advantages of OpenText Customer Support * STAY CURRENT Get the latest software updates and patches to ensure solutions never fall behind. * MAXIMIZE INVESTMENTS Get the most out of OpenText solutions with always-on access to self-service resources and tools. * GET HELP 24/7 Rely on rapid support responses to critical and serious service issues, regardless of deployment model. * MANAGE PROACTIVELY Access additional support offerings to proactively manage solutions as organizational requirements shift. * PLAN FOR THE FUTURE Easily budget and plan for updates with a 5-year support lifecycle. SERVICE OFFERINGS * PRIME PROTECT Explore the foundational support program for OpenText solutions which empowers customers to manage increasingly complex business processes. Learn more * EXTENDED SUPPORT Get expert-level technical support and an escalation path to R&D for critical issues affecting product releases in sustaining maintenance. Learn more * TECHCONNECT Connect OpenText technical experts with in-house service management and IT teams to optimize systems and processes. Learn more * TECHCONNECT - FAX SOLUTIONS EDITION Augment the expertise of in-house service and IT teams with OpenText experts in optimizing digital fax solutions. 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