www.ups.com Open in urlscan Pro
104.75.89.177  Public Scan

Form analysis
3 forms found in the DOM

POST /ca/en/SearchResults.page

<form id="ups-header_search-mob" method="post" data-action="/ca/en/SearchResults.page" action="/ca/en/SearchResults.page" role="search" aria-labelledby="ups-mobSearch_btn" class="hide" data-track="https://wwwapps.ups.com/WebTracking/track?loc=en_CA"
  data-svp-track="/mobile/track?loc=en_CA#Track">
  <div class="ups-input_wrap"><label for="ups-search-mob" class="ups-readerTxt">Track a package or search</label><input type="search" name="ups-search-mob" id="ups-search-mob" placeholder="Track a package or search"><input type="hidden"
      name="HTMLVersion" value="5.0"><input type="hidden" name="loc" value="en_CA"><input type="hidden" name="trackNums" class="ups-trackSearch_header"><input value="Track" name="track.x" type="hidden"><button class="ups-cta" type="submit"
      id="ups-mainNav_search_mob"><span class="icon" aria-hidden="true"></span><span class="ups-readerTxt"></span>Search</button><button class="ups-cta close" type="button"><span class="icon" aria-hidden="true"><span
          class="ups-readerTxt">Close</span></span>x</button></div>
</form>

Name: trackMod — GET https://www.ups.com/track

<form method="GET" name="trackMod" action="https://www.ups.com/track" data-svp-track="/mobile/track?loc=en_CA#Track"><input type="hidden" name="loc" value="en_CA"><label for="ups-track--qs" class="ups-readerTxt">Tracking Numbers</label>
  <div class="ups-simpleTrack_input_wrap"><textarea rows="1" cols="2" name="trackNums" id="ups-track--qs" class="ups-simpleTrack_input ups-form_input" placeholder="Tracking Numbers"></textarea></div><input value="QUIC" name="requester"
    type="hidden"><button id="ups-tracking-submit" type="submit" data-event-id="21" data-content-block-id="M1" class="ups-simpleTrack_btn ups-cta ups-analytics"><i aria-hidden="true"></i><span class="ups-readerTxt">Go</span></button>
</form>

POST /ca/en/SearchResults.page

<form id="ups-header_search" class="ups-width_expand ups-hide_nav" method="post" action="/ca/en/SearchResults.page" data-action="/ca/en/SearchResults.page" role="search" data-track="https://wwwapps.ups.com/WebTracking/track?loc=en_CA"
  data-svp-track="/mobile/track?loc=en_CA#Track"><label for="ups-mainNav-search" class="ups-readerTxt">Track a package or search</label><input id="ups-mainNav-search" type="search" name="ups-search" class="ups-expand_search_input"
    placeholder="Track a package or search"><input type="hidden" name="HTMLVersion" value="5.0"><input type="hidden" name="loc" value="en_CA"><input type="hidden" name="trackNums" class="ups-trackSearch_header"><input value="Track" name="track.x"
    type="hidden"><button id="ups-mainNav_search_submit" class="ups-header_search_submit" type="submit" data-content-block-id="M1" data-event-id="21"><i class="ups-icon-search" aria-hidden="true"></i><span
      class="ups-readerTxt">Search</span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button" data-content-block-id="M1" data-event-id="21"><i class="ups-icon-x" aria-hidden="true"></i><span
      class="ups-readerTxt">Close</span></button></form>

Text Content

Previous1 of 2Next
Service Information ... MoreService Alert due to Situation in Ukraine...
MoreService Information ... MoreService Alert due to Situation in Ukraine...
MoreService Information ... More

Close
Skip to Main Content
 * Track a package or search
 * Log in / Sign up
 * MenuClose

Track a package or searchSearchClosex
 * Customer Support
 * Locations
 * Canada - English
    * Canada - English
    * Canada - Français
   
   Select Another Country or Territory
 * Log in / Sign up

 * Quick Start
   
   
   HELLO. GET STARTED WITH UPS.
   
   
    * TRACK
      
      Tracking Numbers
      
      Go
    * Ship
      Close
    * Quote
      Close
    * Locations
      Close
    * Pay Bill
      Close

 * Tracking
   
   
   QUICK LINKS TO TRACK
   
    * Track & Track History
    * Manage Inbound/Outbound Deliveries:
      Quantum View - for Large Enterprise Businesses
    * Explore All Tracking
   
   
   UPS MY CHOICE
   
    * Explore Managing Home Deliveries
   
   
   UPS MY CHOICE FOR BUSINESS
   
    * Explore Managing Business Deliveries

 * Shipping
   
   
   NEW SHIPMENTS
   
    * Create a Shipment:
      Package & Freight
    * Calculate Time & Cost
    * Schedule a Pickup
    * Manage Online Orders:
      Marketplace Shipping
    * Create a Return
    * Explore All Shipping
   
   
   EXISTING SHIPMENTS
   
    * View Shipping History
    * Void Shipment
   
   
   MORE SHIPPING OPTIONS
   
    * Batch File Shipping
    * International Shipping
    * Create Import:
      UPS Import Control
    * International Toolset:
      UPS TradeAbility
    * Service Guide
    * Order Supplies

 * Services
   
   
   BY TYPE
   
    * Shipping
    * Tracking
    * Billing
    * Contract Logistics
    * Integrating UPS Technology
    * Explore All Services
   
   
   BY SIZE
   
    * Individual Shipper
    * Small Business

Track a package or searchSearchClose
Track a package or search


PRIVACY NOTICE





Last update: May 22, 2018

We at United Parcel Service, Inc., along with our subsidiaries and affiliates
(collectively, "UPS"), respect your concerns about privacy.

This Privacy Notice describes the types of personal information we collect about
consumers, how we may use the information and with whom we may share it. The
notice also describes the measures we take to safeguard the personal
information. In addition, we tell you how you can ask us to (i) access or change
the personal information we maintain about you, (ii) withdraw consent you
previously provided to us, (iii) refrain from sending you certain
communications, and (iv) answer questions you may have about our privacy
practices. This notice does not apply to The UPS Store or any other retail
location. This Notice does not apply to any subsidiary or affiliate of United
Parcel Service, Inc. that maintains its own privacy notice, including The UPS
Store or any other retail location.

Our privacy practices may vary among the countries or territories in which we
operate to reflect local practices and legal requirements.

You can view certain country-specific information by selecting the Addendum link
below.

Select one of the links below to jump to the listed section:

This document contains:

 * Information We Obtain
 * How We Use The Information We Obtain
 * Interest-Based Advertising
 * Information We Share
 * Your Options
 * Access and Correction
 * Data Transfers
 * How We Protect Personal Information
 * Updates To Our Privacy Notice
 * How To Contact Us
 * UPS: Addendum to Privacy Notice for Canada


INFORMATION WE OBTAIN

We may obtain consumer personal information (such as name, contact details and
payment information) in connection with various activities such as (i) use of
the UPS websites and applications, (ii) shipping activities, including delivery
and pick-up of shipments, (iii) requests to track shipments or answer questions,
(iv) events in which we participate, (v) promotions and other offers, and (vi)
calls placed with customer service and accounting centres which may be recorded.

The types of personal information we may obtain include:

 * Individual and business contact information (such as name, company name,
   physical address, email address and telephone or fax number)
 * Shipping information (such as (i) shipping-related contact details like the
   shipper's, and consignee's and/or neighbour's (for UPS My Choice's "leave
   with neighbour" feature) name, physical address, email address and telephone
   number, (ii) signature for proof of delivery, (iii) UPS account number, and
   (iv) information given to us that helps us access locations to which we
   provide service) and information provided to us regarding the content of
   certain shipments, but only to the extent an identifiable person can be
   linked to such content.
 * Information that enables us to verify an individual's identity
 * Names, email addresses and telephone numbers of others to whom we are asked
   to send information
 * Information provided in response to surveys
 * Username, password and other credentials used to access UPS products and
   services
 * Social media handles, content and other data posted on our official social
   media pages or elsewhere on the Internet (such as other public locations),
   and information (such as email address and other information you allow to be
   shared) we obtain through UPS-related social media apps, tools, widgets and
   plug-ins (including third-party login services such as "Login with Facebook")
 * The geographic location of your mobile device if you use certain features of
   our apps
 * Payment information (including payment card details or online payment
   services number and invoicing address) and financial information (such as
   bank account numbers)
 * Tax or business identification number in circumstances in which you request
   products or services for which this information is required, or in connection
   with certain promotions or prize draws
 * Other personal information that may be provided to us to obtain a UPS product
   or service

We also receive consumer personal information from our customers in order to
perform services. We may receive personal information from third parties,
including public databases, social media platforms, or third party partners such
as analytics or marketing providers.

When we pick up or deliver a shipment or provide other services, we may obtain
physical location data. This includes, for example, data identifying the actual
location of a physical address using information such as GPS data, geocodes,
latitude and longitude information, and images of the various locations.

In addition, when you visit our websites, use our apps, or interact with
UPS-related tools, widgets or plug-ins, we may collect certain information by
automated means, such as cookies and web beacons. The information we collect in
this manner includes IP address, unique device identifier, browser
characteristics, device characteristics, operating system, language preferences,
referring URLs, information on actions taken, and dates and times of activity. A
"cookie" is a text file that websites send to a visitor's computer or other
Internet-connected device to uniquely identify the visitor's browser or to store
information or settings in the browser. A "web beacon" also known as an Internet
tag, pixel tag or clear GIF, links web pages or apps to web servers and may be
used to transmit information back to a web server. Through these automated
collection methods, we obtain and store “clickstream” data to tell us usage
patterns. We may link certain data elements we have collected through automated
means, such as your browser information, with other information we have obtained
about you to let us know, for example, whether you have opened an email we sent
to you. We also may use third-party analytics tools that collect information
about visitor traffic on our websites or apps. Your browser may tell you how to
be notified when you receive certain types of cookies or how to restrict or
disable certain types of cookies. Please note, however, that without cookies you
may not be able to use all the features of our websites or apps. Both we and
others (such as our advertising networks) may collect personal information about
our visitors' online activities, over time and across third-party websites, when
using our websites and apps.

The providers of third-party apps, tools, widgets and plug-ins on our websites
and apps, such as Facebook "Like" button, also may use automated means to
collect information regarding your interactions with these features. This
information is subject to the privacy policies or notices of these providers.

Back to the Top


HOW WE USE THE INFORMATION WE OBTAIN

We may use the information we obtain to:

 * Pick up, deliver and track shipments
 * Provide products and services you request (such as logistics, supply chain
   management, customs clearance and brokerage services, and financial services)
 * Process and collect payments
 * Provide customer support and respond to and communicate with you about your
   requests, questions and comments
 * Send you tracking updates (from UPS and/or our business partners) and help
   you select convenient delivery options
 * Establish and manage your UPS account (including your online account on
   UPS.com and its various features, such as the address book and the UPS
   Billing Centre)
 * Offer you products and services we believe may interest you
 * Communicate about, and administer your participation in, special events,
   programs, surveys, contests, prize draws and other offers or promotions
 * Enable you to post on our blogs and interact with UPS through social media
 * Send information to your contacts if you ask us to do so
 * Process claims we receive in connection with our services
 * Operate, evaluate and improve our business (including developing new products
   and services; managing our communications; determining the effectiveness of
   our sales, marketing and advertising; analysing and enhancing our products,
   services, websites and apps; ensuring the security of our networks and
   information systems; performing accounting, auditing, invoicing,
   reconciliation and collection activities; and improving and maintaining the
   quality of our customer services)
 * Perform data analyses (including market and consumer search and analytics,
   trend analysis and profiling, financial analysis and anonymization of
   personal information)
 * Protect against, identify and prevent fraud and other prohibited or illegal
   activity, claims and other liabilities
 * Comply with applicable legal requirements and our policies
 * Establish, exercise and defend legal claims
 * Monitor and report compliance issues

In addition, we use information collected online through cookies, web beacons
and other automated means for purposes such as (i) customizing our users' visits
to our websites and apps, (ii) delivering content (including advertising)
tailored to our users' interests and the manner in which our users browse our
websites and apps, and (iii) managing our business. We may supplement data we
collect through automated means with information about your location (such as
your postal code) to provide you with content that may be of interest to you. We
also use this information to help diagnose technical and service problems,
administer our websites and apps, identify users of our websites and apps, and
gather demographic information about our users. We use clickstream data to
determine usage patterns and how we may tailor our websites and apps to better
meet the needs of our users. Our websites and apps are not designed to respond
to "do not track" requests from browsers.

Back to the Top


INTEREST-BASED ADVERTISING

On our websites and apps, we may collect information about your online
activities for use in providing you with advertising about products and services
tailored to your individual interests. This section of our Privacy Notice
provides details and explains how to exercise your choices.

You may see certain ads on other websites because we participate in advertising
networks. Ad networks allow us to target our messaging to users through
demographic, interest-based and contextual means. These networks track your
online activities over time by collecting information through automated means,
including through the use of cookies, web server logs and web beacons. The
networks use this information to show you advertisements that may be tailored to
your individual interests. The information our ad networks may collect includes
information about your visits to websites that participate in the relevant
advertising networks, such as the pages or advertisements you view and the
actions you take on the websites. This data collection takes place both on our
websites and on third-party websites that participate in the ad networks. This
process also helps us track the effectiveness of our marketing efforts. To learn
how to opt out of this ad network interest-based advertising, select here.

Back to the Top


INFORMATION WE SHARE

We do not sell or otherwise share personal information about you, except as
described in this Privacy Notice. To perform our pick-up and delivery services,
we share shipping information with third parties such as shippers, consignees,
third party payers and recipients. We also share personal information with third
parties who perform services on our behalf based on our instructions. These
third parties are not authorized by us to use or disclose the information except
as necessary to perform services on our behalf or comply with legal
requirements.

We also may share the personal information we obtain with our affiliates,
franchisees, resellers and joint marketing partners. These entities, which
collectively are referred to here as the "UPS Business Partners", may use the
information for the purposes described in this Privacy Notice. We may share
physical location data with our UPS Business Partners and other third parties
to, for example, enhance location-based services and develop accurate and
up-to-date maps. In addition, except as described below, unless you object, we
may share other personal information with third parties who are not UPS Business
Partners for those parties' own purposes, such as to offer products or services
that may interest you.

Information collected through third-party apps, tools, widgets and plug-ins
(such as information obtained through third-party login services or relating to
your use of a Facebook "Like" button) is collected directly by the providers of
these features. This information is subject to the privacy policies of the
providers of the features, and UPS is not responsible for those providers'
information practices.

Many of our customers outsource all or a part of their supply chains to us.
Through our forwarding and logistics business units, we manage these supply
chains, focusing on supply chain optimization, freight forwarding and
international trade and brokerage services for our customers worldwide
(including a broad range of transportation solutions such as air, ocean and
ground freight). We also provide information technology systems and distribution
facilities adapted to the unique supply chains of specific industries such as
health care, technology and consumer/retail businesses. In the course of
providing forwarding and logistics services, we may obtain, use and disclose
personal information about our customers' customers. In these circumstances, we
process the information based on the agreement with our customer.

We also may disclose information about you (i) if we are required to do so by
law, regulation or legal process (such as a court order or subpoena), (ii) in
response to requests by government agencies, such as law enforcement
authorities, or (iii) when we believe disclosure is necessary or appropriate to
prevent physical harm or financial loss or in connection with an investigation
of suspected or actual illegal activity. We reserve the right to transfer any
information we have about you in the event we sell or transfer all or a portion
of our business or assets (including in the event of a reorganization,
dissolution or liquidation).

Back to the Top


YOUR OPTIONS

We offer you certain choices about how we communicate with you and what
information we collect from you. You may choose not to receive marketing email
communications from us by clicking on the unsubscribe link in our marketing
emails, selecting the Email Unsubscribe link below, adjusting your email
preferences in your ups.com profile, or contacting us as specified in the "How
To Contact Us" section below. You also may ask us not to send you other
marketing communications by contacting us as specified in the "How To Contact
Us" section below, and we will honor your request. Consistent with the choices
available in the "Information We Share" section, you may withdraw your consent
or object to certain information sharing by selecting the Privacy Preferences
Centre link below or by contacting us as indicated below. In addition, as
required by law, you may object at any time on legitimate grounds and free of
charge to the processing of your personal information, and we will apply your
preferences going forward.

Email Unsubscribe

Privacy Preferences Centre

To learn more about how to opt out of ad network interest-based advertising,
please visit the consumer opt-out page at:

View the Self-Regulatory Principles for Online Behavioural AdvertisingOpen the
link in a new window

If you are a California resident, you may ask us to refrain from sharing your
personal information with certain of our affiliates and other third parties for
their marketing purposes. Please tell us your preference by contacting us as
specified below.

Back to the Top


ACCESS AND CORRECTION

Subject to applicable law, (i) you may obtain a copy of certain personal
information we maintain about you or update or correct inaccuracies in that
information through your account on UPS.com or (ii) you may have the right to
obtain access to personal information we maintain about you by contacting us as
indicated in the "How To Contact Us" section of this Privacy Notice. To help
protect your privacy and maintain security, we will take steps to verify your
identity and/or may ask you to provide other details before granting you access
to the information. In addition, if you believe that personal information we
maintain about you is inaccurate, subject to applicable law, you may have the
right to request that we correct or amend the information by contacting us as
indicated below.

Back to the Top


DATA TRANSFERS

We may transfer the personal information we collect about you to countries other
than the country in which the information originally was collected. Those
countries may not have the same data protection laws as the country in which you
initially provided the information.

When we transfer your personal information to other countries, we will protect
that information as described in this Privacy Notice and in accordance with
applicable law. We use contractual protections for the transfer of personal
information among various jurisdictions (including, for example, the European
Commission's standard contractual clauses).

Back to the Top


HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to
protect the personal information you provide against accidental, unlawful or
unauthorized destruction, loss, alteration, access, disclosure or use. Although
we take steps to limit access to our facilities and vehicles to authorized
individuals, information that is located on the outside of a package or letter
may be visible to others.

Back to the Top


UPDATES TO OUR PRIVACY NOTICE

This Privacy Notice may be updated periodically and without prior notice to you
to reflect changes in our personal information practices. We will post a
prominent notice on our websites to notify you of any significant changes to our
Privacy Notice and indicate at the top of the notice when it was most recently
updated.

Back to the Top


HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice, or if you would
like us to update information we have about you or your preferences, please
contact us by email using the Email Application.

Contact Us

You also may write to us at:

UPS Corporate Headquarters
Attention: Global Privacy Officer
55 Glenlake Parkway, NE
Atlanta, GA 30328
United States



Back to the Top


UPS: ADDENDUM TO PRIVACY NOTICE FOR CANADA

Personal information maintained and processed by our UPS affiliates and
third-party service providers in the U.S. and other foreign jurisdictions may be
subject to disclosure pursuant to a lawful access request by U.S. or foreign
courts or government authorities. We will not provide your information to third
parties for marketing purposes without your prior consent.

For more information about our privacy practices; to access, update or correct
inaccuracies in your personal information; or if you have a question or
complaint about the manner in which we or our service providers treat your
personal information, please contact the Global Privacy Manager located in the
U.S., whose address is indicated above.

Back to the Top

UPS Freight Less-than-Truckload (“LTL”) transportation services are offered by
TFI International Inc., its affiliates or divisions (including without
limitation TForce Freight), which are not affiliated with United Parcel Service,
Inc. or any of its affiliates, subsidiaries or related entities (“UPS”). UPS
assumes no liability in connection with UPS Freight LTL transportation services
or any other services offered or provided by TFI International Inc. or its
affiliates, divisions, subsidiaries or related entities.










Customer Service
 * Help and Support Centre
 * Get Started with UPS
 * Change Delivery
 * Claims Support

This Site
 * Tracking
 * Shipping
 * Services
 * Locations
 * My Profile
 * Communication Preferences

Company Info
 * About UPSOpen the link in a new window
 * Media RelationsOpen the link in a new window
 * Investor RelationsOpen the link in a new window
 * CareersOpen the link in a new window
 * Sustainability & Community InvolvementOpen the link in a new window

Our Other Sites
 * The UPS StoreOpen the link in a new window
 * UPS CapitalOpen the link in a new window

Connect with Us
 * InstagramOpen the link in a new window
 * Twitter Open the link in a new window

Legal
 * Global Home
 * Protect Against Fraud
 * Service Terms and Conditions
 * Website Terms of Use
 * Privacy NoticeOpen the link in a new window
 * Cookie Settings


Copyright ©1994- 2022 United Parcel Service of America, Inc. All rights
reserved.






Feedback