www.gladly.com Open in urlscan Pro
35.185.35.166 Public Scan

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Submitted URL:
https://ip.gladly.com/NjY1LVZYRy0yNjkAAAGDjy6sB8DgQCwkyNToFSTcLzCjha74O1RlaPHlEQ89YrT5kxMmidOvE1EsHBSJxda3iyOKssI=
Effective URL:
https://www.gladly.com/events/the-making-of-cx-heroes-our-place/?utm_medium=email&utm_campaign=ev-2022-04-14-making-cx-...
Submission: On April 04 via api (April 4th 2022, 1:02:30 pm UTC) from US — Scanned from DE

Form analysis
8 forms found in the DOM

<form id="mktoForm_1324" __bizdiag="196354534" __biza="WJ__" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 3201px;" class="mktoForm mktoHasWidth mktoLayoutLeft">
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    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
      color: #fff;
      border: 1px solid #75ae4c;
      padding: 0.4em 1em;
      font-size: 1em;
      background-color: #99c47c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
      background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
      background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
      background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
    }

    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:hover {
      border: 1px solid #447f19;
    }

    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:focus {
      outline: none;
      border: 1px solid #447f19;
    }

    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
      background-color: #75ae4c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
      background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
      background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
      background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
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  </style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name*" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 229px;"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name*" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 242px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name*" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 509px;"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Work Email*" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
          class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 509px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" placeholder="Phone Number*" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
          class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true" style="width: 509px;"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Address" id="LblAddress" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div>Street Address:
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Address" name="Address" placeholder="We cannot ship to PO Boxes." maxlength="255" title="Include Apt, Ste, or Unit" aria-labelledby="LblAddress InstructAddress"
          type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 398px;"><span id="InstructAddress" tabindex="-1" class="mktoInstruction">Include Apt, Ste, or Unit</span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="City" id="LblCity" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div><strong>City:</strong>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="City" name="City" maxlength="255" aria-labelledby="LblCity InstructCity" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"
          style="width: 398px;"><span id="InstructCity" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="State" id="LblState" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div>State/Province:
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="State" name="State" aria-labelledby="LblState InstructState" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 398px;">
          <option value="">Select...</option>
          <option value="AK">AK</option>
          <option value="AL">AL</option>
          <option value="AR">AR</option>
          <option value="AZ">AZ</option>
          <option value="CA">CA</option>
          <option value="CO">CO</option>
          <option value="CT">CT</option>
          <option value="DE">DE</option>
          <option value="FL">FL</option>
          <option value="GA">GA</option>
          <option value="HI">HI</option>
          <option value="IA">IA</option>
          <option value="ID">ID</option>
          <option value="IL">IL</option>
          <option value="IN">IN</option>
          <option value="KS">KS</option>
          <option value="KY">KY</option>
          <option value="LA">LA</option>
          <option value="MA">MA</option>
          <option value="MD">MD</option>
          <option value="ME">ME</option>
          <option value="MI">MI</option>
          <option value="MN">MN</option>
          <option value="MO">MO</option>
          <option value="MS">MS</option>
          <option value="MT">MT</option>
          <option value="NC">NC</option>
          <option value="ND">ND</option>
          <option value="NE">NE</option>
          <option value="NH">NH</option>
          <option value="NJ">NJ</option>
          <option value="NM">NM</option>
          <option value="NV">NV</option>
          <option value="NY">NY</option>
          <option value="OH">OH</option>
          <option value="OK">OK</option>
          <option value="OR">OR</option>
          <option value="PA">PA</option>
          <option value="RI">RI</option>
          <option value="SC">SC</option>
          <option value="SD">SD</option>
          <option value="TN">TN</option>
          <option value="TX">TX</option>
          <option value="UT">UT</option>
          <option value="VA">VA</option>
          <option value="VT">VT</option>
          <option value="WA">WA</option>
          <option value="WI">WI</option>
          <option value="WV">WV</option>
          <option value="WY">WY</option>
          <option value="Ontario">Ontario</option>
          <option value="Quebec">Quebec</option>
          <option value="Nova Scotia">Nova Scotia</option>
          <option value="New Brunswick">New Brunswick</option>
          <option value="Manitoba">Manitoba</option>
          <option value="British Colombia">British Colombia</option>
          <option value="Prince Edward Island">Prince Edward Island</option>
          <option value="Saskatchewan">Saskatchewan</option>
          <option value="Alberta">Alberta</option>
          <option value="Newfoundland and Labrador">Newfoundland and Labrador</option>
          <option value="England">England</option>
          <option value="Scotland">Scotland</option>
          <option value="Wales">Wales</option>
          <option value="Northern Ireland">Northern Ireland</option>
        </select><span id="InstructState" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="PostalCode" id="LblPostalCode" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div>Zip/Postal Code:
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="PostalCode" name="PostalCode" maxlength="255" aria-labelledby="LblPostalCode InstructPostalCode" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 398px;"><span id="InstructPostalCode" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div>Country:
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Country" name="Country" maxlength="255" aria-labelledby="LblCountry InstructCountry" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 398px;"><span id="InstructCountry" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Kit_Preference__c" id="LblKit_Preference__c" class="mktoLabel mktoHasWidth" style="width: 120px;">
          <div class="mktoAsterix">*</div>Kit Preference:
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Kit_Preference__c" name="Kit_Preference__c" aria-labelledby="LblKit_Preference__c InstructKit_Preference__c" class="mktoField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 398px;">
          <option value="">Select...</option>
          <option value="Standard">Standard</option>
          <option value="Vegan">Vegan</option>
        </select><span id="InstructKit_Preference__c" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="marketo" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="ev-2022-04-14-making-cx-heroes-our-place-story" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
      <div class="mktoFieldWrap">
        <div class="mktoHtmlText mktoHasWidth" style="width: 543px;">
          <div style="text-align: center;">By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc.</div>
          <div style="text-align: center;"><a href="https://www.gladly.com/privacy-policy/" rel="nofollow noopener" target="_blank">Privacy Policy</a>&nbsp;
            |&nbsp;<span>&nbsp;</span><a href="https://www.gladly.com/terms-of-service/" rel="nofollow noopener" target="_blank">Terms of Use</a></div>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 237px;"><button type="submit" class="mktoButton">Register</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
    value="1324"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="665-VXG-269">
</form>

<form id="mktoForm_1193" __bizdiag="196352828" __biza="WJ__" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 3201px;" class="mktoForm mktoHasWidth mktoLayoutLeft">
  <style type="text/css">
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      color: #fff;
      border: 1px solid #75ae4c;
      padding: 0.4em 1em;
      font-size: 1em;
      background-color: #99c47c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
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      background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
      background-image: linear-gradient(to bottom, #99c47c, #75ae4c);
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      border: 1px solid #447f19;
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      outline: none;
      border: 1px solid #447f19;
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    .mktoForm .mktoButtonWrap.mktoSimple .mktoButton:active {
      background-color: #75ae4c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#75ae4c), to(#99c47c));
      background-image: -webkit-linear-gradient(top, #75ae4c, #99c47c);
      background-image: -moz-linear-gradient(top, #75ae4c, #99c47c);
      background-image: linear-gradient(to bottom, #75ae4c, #99c47c);
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 10px;">
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      <div class="mktoClear"></div>
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    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name*" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 10px;">
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name*" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
      <div class="mktoFieldWrap">
        <div class="mktoHtmlText mktoHasWidth" style="width: 398px;">
          <p><span>By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service.</span><br></p>
          <p><a href="https://www.gladly.com/privacy-policy/" rel="nofollow noopener" target="_blank">Privacy Policy</a>&nbsp; |&nbsp; <a href="https://www.gladly.com/terms-of-service/" rel="nofollow noopener" target="_blank">Terms of Use</a></p>
        </div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="marketo" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="ev-2022-04-14-making-cx-heroes-our-place-story" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="honeypot" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
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  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
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      background-color: #99c47c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
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      border: 1px solid #447f19;
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 10px;">
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name*" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
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      <div class="mktoClear"></div>
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    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 10px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name*" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired fs-exclude" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 10px;">
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    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap"><label for="Title" id="LblTitle" class="mktoLabel mktoHasWidth" style="width: 10px;">
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    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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        </label>
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          aria-labelledby="LblHow_Did_You_Hear_About_Us__c InstructHow_Did_You_Hear_About_Us__c" type="text" class="mktoField mktoTextField mktoHasWidth fs-exclude" style="width: 340px;"><span id="InstructHow_Did_You_Hear_About_Us__c" tabindex="-1"
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    <div class="mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
      <div class="mktoFieldWrap">
        <div class="mktoHtmlText mktoHasWidth" style="width: 398px;">
          <p><span>By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service.</span><br></p>
          <p><a href="https://www.gladly.com/privacy-policy/" rel="nofollow noopener" target="_blank">Privacy Policy</a>&nbsp; |&nbsp; <a href="https://www.gladly.com/terms-of-service/" rel="nofollow noopener" target="_blank">Terms of Use</a></p>
        </div>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol fs-exclude" value="marketo" style="margin-bottom: 10px;">
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  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol fs-exclude" value="email" style="margin-bottom: 10px;">
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  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol fs-exclude" value="ev-2022-04-14-making-cx-heroes-our-place-story" style="margin-bottom: 10px;">
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  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol fs-exclude" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol fs-exclude" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="honeypot" class="mktoField mktoFieldDescriptor mktoFormCol fs-exclude" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Request a Demo</button></span></div><input type="hidden" name="formid"
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</form>

<form id="mktoForm_1219" __bizdiag="196353547" __biza="WJ__" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 3201px;" class="mktoForm mktoHasWidth mktoLayoutLeft">
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      border: 1px solid #75ae4c;
      padding: 0.4em 1em;
      font-size: 1em;
      background-color: #99c47c;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#99c47c), to(#75ae4c));
      background-image: -webkit-linear-gradient(top, #99c47c, #75ae4c);
      background-image: -moz-linear-gradient(top, #99c47c, #75ae4c);
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 10px;">
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    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
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          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="How_Did_You_Hear_About_Us__c" name="How_Did_You_Hear_About_Us__c" placeholder="How did you hear about us?" maxlength="255"
          aria-labelledby="LblHow_Did_You_Hear_About_Us__c InstructHow_Did_You_Hear_About_Us__c" type="text" class="mktoField mktoTextField mktoHasWidth" style="width: 340px;"><span id="InstructHow_Did_You_Hear_About_Us__c" tabindex="-1"
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  <div class="mktoFormRow">
    <div class="mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset mktoHasWidth" style="width: 10px;"></div>
      <div class="mktoFieldWrap">
        <div class="mktoHtmlText mktoHasWidth" style="width: 398px;">
          <p><span>By completing this form, I agree to receive marketing and other communications from Gladly Software, Inc. and agree to abide by the below Privacy Policy and Terms of Service.</span><br></p>
          <p><a href="https://www.gladly.com/privacy-policy/" rel="nofollow noopener" target="_blank">Privacy Policy</a>&nbsp; |&nbsp; <a href="https://www.gladly.com/terms-of-service/" rel="nofollow noopener" target="_blank">Terms of Use</a></p>
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        <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="marketo" style="margin-bottom: 10px;">
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  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="email" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="ev-2022-04-14-making-cx-heroes-our-place-story" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="honeypot" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoSimple" style="margin-left: 120px;"><button type="submit" class="mktoButton">Request a Demo</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
    value="1219"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="665-VXG-269">
</form>

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THE MAKING OF CX HEROES | THE OUR PLACE STORY

Morgan Horowitz

Director of Customer Experience

Our Place

Imagine if you could use customer inquiries to improve your customer service and
even your products. Learn how Our Place, the makers of the viral Always Pan, can
automatically track recurring patterns from the contact center to reveal
actionable opportunities for improvement, and more.

Meet Morgan Horowitz, Director of Customer Experience, and enjoy a gourmet olive
oil tasting with an acclaimed producer of America’s top olive oils for a chance
to win an Always Pan.

Our conversation with Our Place will cover:

 * How Gladly helps Our Place stay ahead of the holiday season rush
 * How Our Place empowers its agents with a Shopify integration
 * How customer-centered service really happens
 * Best practices to get the most out of Gladly

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APRIL 14, 2022


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