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 * Personal
 * Ways to Bank
 * How we protect you




HOW WE PROTECT YOU

Your security is our priority. That’s why we work hard to bring you the fast,
convenient personal and business banking experiences you’ve come to expect,
while applying advanced security measures to protect your financial details.

100% Security Guarantee

We will reimburse you 100% for any losses to your personal bank accounts from
unauthorized transactions, as outlined in our Electronic Banking Services
Agreement


SECURITY HOWEVER YOU BANK

Be confident that your private details are protected across all of our banking
platforms.
 * Online banking Bank online knowing that all info you exchange with us over
   the internet is secure.
 * Mobile banking Protect your mobile device and identity from scammers while
   banking through the bmob m o mobile app.
 * ATM banking Deposit or withdraw at BMOB M O ATMAutomated teller machines with
   the confidence that if anything goes wrong, we're here to help.
 * Telephone banking Make a transaction safely by phone with voice recognition
   and a unique PIN to confirm your identity.




SETTING THE STANDARD FOR BANK SECURITY

Your security is important to us. That’s why we go above and beyond to protect
you. Our Financial Crimes Unit (FCU)F C U is a security operations team that’s
the first of its kind in Canada.
Founded in 2019, the FCUF C U combines world-class expertise from our cyber
security, fraud, physical security, and crisis management teams to detect,
prevent, respond to and recover from security threats.
Our security features include:
 * Leading-edge security technology, data and analytics tools.
 * Operating on a global scale to ensure your safety in different time zones
   without delay.
 * Managing security threats 24/7/36524 7 365 whenever and wherever you bank.
 * Strong internal controls like firewalls and email security software.
 * Frequent employee training on the best and latest security practices.




FREE SECURITY SOFTWARE FOR YOUR DEVICES

Add an extra layer of safety to your account by installing security software
from our trusted tech partners at no cost to you.
 * IBM®registeredi b m registeredTrusteer Rapport®registeredregistered to secure
   your desktop browser.
 * OnGuard®registeredregistered to protect your identity online.
 * Verified.Me™Verified Me to confirm your identity when you sign up for new
   services.

learn more


 * HOW YOU CAN PROTECT YOURSELF
   
   Learn how to avoid fraud and cyber threats.


 * SECURITY TIPS
   
   Find the top 10 security tips for your online banking safety.


 * SECURITY RESOURCES
   
   Get info about types of scams and phishing do’s and don’ts.


 * REPORT FRAUD
   
   Concerned about suspicious activity on your account? We can help.


FAQS

 * How secure are banking apps?
   The BMOB M O app has multiple security features designed to protect you:
    * All info sent and received through the bmob m o app is encrypted to avoid
      third-party security risks.
    * The app doesn’t store any confidential info (or cookies) on your mobile
      device.
    * Any data sent to your mobile device through the app is free from harmful
      software like viruses.
   
   Be sure to download banking apps from a trustworthy app store to avoid
   installing fake apps onto your phone.
   
   learn more
 * What is a firewall?
   
   Firewalls are a type of security software that monitors activity coming in
   and out of your device or network. They’re the first line of defense against
   security threats because they block unauthorized devices and networks from
   accessing yours, protecting your info and identity.

 * Does bmob m o send emails?
   
   You will receive encrypted emails about your account from a bmob m o
   representative through our Message Center. All emails are sent from
   notification@secureportal.bmofg.com.
   
   Remember: we will never send you an email asking you to provide personal or
   confidential information (such as your debit or credit card number, passwords
   or identification such as Social Insurance Number or Driver's Licence).
   
   If you receive a suspicious email saying it’s from bmob m o, don’t reply or
   click on any links. Instead, forward the suspicious email as an attachment to
   phishing@bmo.com then delete the message from your inbox immediately.


100% SECURITY GUARANTEE

We will reimburse you 100% for any losses to your personal bank accounts from
unauthorized transactions, as outlined in our Electronic Banking Services
Agreement.


CONTACT US

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