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Effective URL: https://www.bcbsla.com/footer/nondiscrimination-notice
Submission: On May 24 via api from US — Scanned from US
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* Employer * Producer * Provider * State Employee/Retiree * Federal Employee * Medicare * Español CUSTOMER SERVICE NEED HELP? Visit our Help Center SALES 855-343-0361 Mon - Fri from 8 a.m.- 5 p.m. MEDICARE OPTIONS 800-232-4967 Mon - Fri from 8 a.m.- 8 p.m. Close Log Out Log In or Sign Up Toggle navigation Home * Shop toggle menu * Shop Plans Shop Plans Health Find a Health Plan We offer a complete choice of plans to meet your coverage needs and fit your budget. More Plans Travel Cancer VIP Dental Get a Dental Plan We offer three Traditional plans and three Certified plans to meet your needs. Medicare Pick a Medicare Plan Thinking about your Medicare options? Find out which plan is right for you. * Find a Doctor or Drug toggle menu * Find a Doctor or Drug Find a Doctor or Drug Find a Doctor or Drug Find a Doctor or Drug Pick a directory to search or find other helpful information about drug resources, quality programs and more. Directories Local Provider Directory - New Name! Find a doctor near you or search for other doctors in Louisiana and more. Quality Blue Directory National Provider Directory BlueDental Provider Directory Davis Vision Directory Hospital Based Physicians ER/OR Information Are you planning a hospital stay? If you just found out that you need surgery, or if you will be admitted to a hospital or ambulatory surgical center for any reason, you will most likely receive some care during your stay from a hospital-based physician. Learn more. Other Directories Blue Cross Blue Shield Global Core Federal Employee Program (FEP) Rx Drug Resources Find and Manage Medicine Manage your medicine, find drug lists and learn how to save money. Pharmacy Directory Search Express Scripts’ network for a retail pharmacy. Quality Programs Quality Blue Programs We work with doctors, hospitals and clinics around Louisiana to make sure you have a better healthcare experience. Get Care from Anywhere! 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NONDISCRIMINATION NOTICE Discrimination is Against the Law Blue Cross and Blue Shield of Louisiana and its subsidiaries, HMO Louisiana, Inc. and Southern National Life Insurance Company, Inc., does not exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex in its health programs or activities. Blue Cross and Blue Shield of Louisiana and its subsidiaries: * Provide free aids and services to people with disabilities to communicate effectively with us, such as: * Qualified sign language interpreters * Written information in other formats (audio, accessible electronic formats) * Provide free language services to people whose primary language is not English, such as: * Qualified interpreters * Information written in other languages If you need these services, you can call the Customer Service number on the back of your ID card or email MeaningfulAccessLanguageTranslation@bcbsla.com. If you are hearing impaired call 1-800-711-5519 (TTY 711). If you believe that Blue Cross, one of its subsidiaries or your employer-insured health plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you have the right to take the following steps; 1. If you are fully insured through Blue Cross, file a grievance with Blue Cross by mail, fax, or email. Section 1557 Coordinator P. O. Box 98012 Baton Rouge, LA 70898-9012 225-298-7238 or 1-800-711-5519 (TTY 711) Fax: 225-298-7240 Email: Section1557Coordinator@bcbsla.com 2. If your employer owns your health plan and Blue Cross administers the plan, contact your employer or your company’s Human Resources Department. To determine if your plan is fully insured by Blue Cross or owned by your employer, go to www.bcbsla.com/checkmyplan. Whether Blue Cross or your employer owns your plan, you can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Or Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. LOUISIANA HEALTH INSURANCE Health Insurance Dental Insurance Medicare Travel Insurance OUR COMPANY About Blue BCBSLA Foundation Contact Us Career Center Newsroom Regional Offices HELPFUL LINKS BlueCard Program Blue Cross Blue Shield Association Blue Cross Blue Shield Global® Core Blue365 Deals Forms and Tools Medical Policies Lab Reimbursement Policies Non-network Physician Notice Privacy Protecting Your Information Rate Justification Rights and Responsibilities Service and Support Report Fraud, Waste and Abuse Terms & Conditions Third-Party Apps Third-Party Policy Transparency: HMOLA | LAHSIC OTHER BLUE SITES Blue Advantage (HMO) Blue Advantage (PPO) Employers iLinkBlue Providers Producers State Employees/Retirees Federal Employees Ochsner Clinic Foundation Slidell Memorial Hospital Southern Regional Medical Corporation Terrebonne General Health System Blue Employees -------------------------------------------------------------------------------- Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross and Blue Shield Association and incorporated as Louisiana Health Service & Indemnity Company. Copyright © 2022 Blue Cross and Blue Shield of Louisiana. Blue Cross and Blue Shield of Louisiana is licensed to sell products only in the state of Louisiana. External links open in new windows to websites Blue Cross and Blue Shield of Louisiana does not control. Blue Cross and Blue Shield of Louisiana and its subsidiaries, HMO Louisiana, Inc. and Southern National Life Insurance Company, Inc., comply with applicable federal civil rights laws and do not exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex. More Information English | Español | Français | Tiếng Việt | 中文 | العربية | Pilipino | 한국어 | Português | ລາວ | 日本語 | اردو | Deutsch | فارسی | русский | ไทย * * * * * * * * * You are leaving the Blue Cross and Blue Shield of Louisiana (BCBSLA) website. × This link is to a 3rd-party website which you will be visiting at your own risk. BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions regarding its content or any other questions. If you want to stay on the Blue Cross and Blue Shield of Louisiana website, please hit the X in the top right corner of this box. Otherwise, please press OK to leave our site and visit this website. OKGo Back Feedback