www.standardbank.co.za
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104.17.173.38
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Submitted URL: http://www.standardbank.co.za/
Effective URL: https://www.standardbank.co.za/southafrica/personal/home
Submission: On March 07 via api from ZA — Scanned from DE
Effective URL: https://www.standardbank.co.za/southafrica/personal/home
Submission: On March 07 via api from ZA — Scanned from DE
Form analysis
3 forms found in the DOMPOST
<form data-action="/on/demandware.store/Sites-SB-COZA-Site/default/NeedHelp-Submit" data-frmcontainer="informational need help details" method="POST" class="call-back-form" novalidate="novalidate" data-frmtrkid="1646648864700">
<div class="call-back-form__loading">
<img src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dwfb41bfb8/common/spinner.svg" alt="">
</div>
<div class="call-back-form__sucess-message text-center">
<h4>Thank You for showing interest in our Credit Card</h4>
<p>One of our credit card consultants will contact you within 5 business hours..</p>
<img src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dw05d9c7d2/common/icons/shield.svg" alt="">
</div>
<div class="call-back-form__error-message">
<p class="title">Error message</p>
<p>This service isn't available right now. Please try again later.</p>
<img class="close-icon" src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dwdea7c125/common/icons/close-white.svg" alt="Close">
</div>
<div class="call-back-form__content">
<p class="top-text"> Submit your details and we’ll get in touch with you to answer your questions </p>
<div class="form__group">
<label class="form__label"> First name </label>
<input type="text" name="dwfrm_callBackForm_firstName" class="form__input form__input--required" placeholder="Enter your first name" maxlength="50" required="">
</div>
<div class="form__group">
<label class="form__label"> Surname </label>
<input type="text" name="dwfrm_callBackForm_lastName" class="form__input form__input--required" placeholder="Enter your surname" required="">
</div>
<div class="form__group">
<label class="form__label"> phone number </label>
<input type="text" maxlength="10" name="dwfrm_callBackForm_contactNumber" class="form__input form__input--required" placeholder="Enter your phone number">
</div>
<div class="form__group">
<label class="form__label"> SA ID NUMBER / PASSPORT NUMBER </label>
<div style="display: flex; justify-content: space-evenly;">
<label class="form__control mr-auto form__control--radio"> ID Number <input type="radio" name="id-number-type" value="id-number" checked="">
<div class="form__control-indicator"></div>
</label>
<label class="form__control mr-auto form__control--radio"> Passport <input type="radio" name="id-number-type" value="passport">
<div class="form__control-indicator"></div>
</label>
</div>
<input type="text" name="dwfrm_callBackForm_idNumber" value="" class="form__input form__input--required" placeholder="Enter your South Africa ID number">
</div>
<div class="form__group">
<label class="form__label"> Comments: (<span class="form__label--optional">Optional <span class="form__label--optional-star">*</span></span>) </label>
<textarea type="textarea" name="message" value="" rows="4" maxlength="500" class="form__textarea"></textarea>
</div>
<label class="form__label">
<div class="form__control">
<span class="form__control--checkbox-title"> I agree that Standard Bank will process the personal information that I have provided to call me back in relation to the product/services that I have expressed interest in. </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input" value="YES" name="dwfrm_callBackForm_popia" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
<div class="form__bottom-text">
<img class="float-left" src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dw50f15951/common/dev/lock.svg" alt="">
<p>Standard Bank keeps all personal information shared with it confidential in line with its <a class="callbck" href="/southafrica/personal/about-us/legal/privacy-statement" target="_blank">
Privacy Policy</a>. </p>
</div>
<input type="hidden" name="csrf_token" value="F6sH5OvBEGEdnRWRSZnih-vTV_9Wy3bie4lCSrVI7aEts8LVaUQ1G7QRLyxcc1PsjkaArNI47OzltZGTfzTxbedI20z9jbpSVUn-9iqq6P3nDbevYZXgYpwbLAKugrnymzGTurEWcwXh-QcrrnCedd_5O_dV8Mce8dcIRAGXjq2vBO1Rzr8=">
<div class="text-center">
<button class="form__submit-button form__submit-button--disabled mb-0" data-id="link_content" data-intent="Confirmational" data-scope="need help" data-text="call me back button click"> Call me back </button>
</div>
</div>
</form>
POST /commerce/customer-feedback-submit
<form id="feedback" data-frmcontainer="informational complaints details" action="/commerce/customer-feedback-submit" method="POST" data-frmtrkid="1646648864701">
<div class="form__group">
<label class="form__label" for="">I'm comfortable providing my ID number</label>
<div class="d-flex">
<label class="form__control form__control--radio text-capitalize"> yes <input class="rbshareid" type="radio" value="YES" name="dwfrm_feedback_shareid" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
<label class="form__control form__control--radio text-capitalize ml-5"> no <input class="rbshareid" type="radio" value="NO" name="dwfrm_feedback_shareid" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
</div>
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-idnumber"> id number </label>
<input type="text" class="form-control form__input" id="registration-form-idnumber" placeholder="Enter your id number" name="dwfrm_feedback_idnumber" required="" aria-required="true" value="" maxlength="13" pattern="^[0-9]{13}$"
data-missing-error="This field is required" data-pattern-mismatch="South African ID is 13 digits,South African ID number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label">feedback type</label>
<select id="feedbackType" class="feedbackForm form-control" name="dwfrm_feedback_type" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required">
<option></option>
<option value="QUERY">Query</option>
<option value="SUGGESTION">Suggestion</option>
<option value="COMPLAINT">Complaint</option>
<option value="COMPLIMENT">Compliment</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group">
<label class="form__label">what is your feedback related to?</label>
<select id="categories" class="feedbackForm form-control" name="dwfrm_feedback_product" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required">
<option></option>
<option value="Account in Arrears / Legal">Account in Arrears / Legal</option>
<option value="CARD">Card</option>
<option value="FRAUD">Fraud</option>
<option value="Home Loans">Home Loans</option>
<option value="Insurance">Insurance</option>
<option value="Investment / Savings">Investment / Savings</option>
<option value="Standard Executors and Trustees">Standard Executors and Trustees</option>
<option value="Transactional">Transactional</option>
<option value="Vehicle and Asset Finance">Vehicle and Asset Finance</option>
<option value="Digital Banking">Digital Banking</option>
<option value="Service Related">Service Related</option>
<option value="ATM">ATM</option>
<option value="Unwarranted Marketing">Unwarranted Marketing</option>
<option value="UCount Rewards">UCount Rewards</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Account in Arrears / Legal" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Account in Arrears / Legal">
<option></option>
<option value="Credit Card">Credit Card</option>
<option value="Cheque Account">Cheque Account</option>
<option value="Home Loans">Home Loans</option>
<option value="Insurance">Insurance</option>
<option value="Overdraft">Overdraft</option>
<option value="Personal Loans">Personal Loans</option>
<option value="Vehicle Asset Finance">Vehicle Asset Finance</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="CARD" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="CARD">
<option></option>
<option value="Applications">Applications</option>
<option value="Card Delivery / Renewal">Card Delivery / Renewal</option>
<option value="Closing of Account">Closing of Account</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="International Use">International Use</option>
<option value="Limit Changes">Limit Changes</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="FRAUD" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="FRAUD">
<option></option>
<option value="ATM Fraud">ATM Fraud</option>
<option value="Card Fraud">Card Fraud</option>
<option value="Online Fraud">Online Fraud</option>
<option value="Transactional Fraud">Transactional Fraud</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Home Loans" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Home Loans">
<option></option>
<option value="Access Bond">Access Bond</option>
<option value="Applications">Applications</option>
<option value="Assurance">Assurance</option>
<option value="Attorney">Attorney</option>
<option value="Building Loan">Building Loan</option>
<option value="Closing / Cancelling of Home Loan">Closing / Cancelling of Home Loan</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="Progress payments">Progress payments</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Insurance" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Insurance">
<option></option>
<option value="Claim declined">Claim declined</option>
<option value="Delay in finalising claim">Delay in finalising claim</option>
<option value="No feedback on Claim lodged">No feedback on Claim lodged</option>
<option value="Unhappy with Claim outcome">Unhappy with Claim outcome</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Investment / Savings" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Investment / Savings">
<option></option>
<option value="Applications">Applications</option>
<option value="Closing of Account">Closing of Account</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="Funds not in investment account">Funds not in investment account</option>
<option value="Poor advice on investment">Poor advice on investment</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Standard Executors and Trustees" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required"
data-category="Standard Executors and Trustees">
<option></option>
<option value="Closing of Account">Closing of Account</option>
<option value="Delay in finalising of estate">Delay in finalising of estate</option>
<option value="Delay in receiving feedback">Delay in receiving feedback</option>
<option value="Delay in receiving payment">Delay in receiving payment</option>
<option value="Delay in terminating matter">Delay in terminating matter</option>
<option value="Dispute with Trustee decisions">Dispute with Trustee decisions</option>
<option value="Distribution Payments Outstanding">Distribution Payments Outstanding</option>
<option value="Wills">Wills</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Transactional" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Transactional">
<option></option>
<option value="Access Loan">Access Loan</option>
<option value="Cheque Account">Cheque Account</option>
<option value="International Payments">International Payments</option>
<option value="Overdraft">Overdraft</option>
<option value="Personal Loans">Personal Loans</option>
<option value="Revolving Credit Plan">Revolving Credit Plan</option>
<option value="Savings Account">Savings Account</option>
<option value="Student Loan">Student Loan</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Vehicle and Asset Finance" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Vehicle and Asset Finance">
<option></option>
<option value="Applications / Sales">Applications / Sales</option>
<option value="Closing of Account">Closing of Account</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="Insurance added to instalment">Insurance added to instalment</option>
<option value="Reversal / Refund not actioned">Reversal / Refund not actioned</option>
<option value="Unhappy with dealer/vehicle">Unhappy with dealer/vehicle</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Digital Banking" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Digital Banking">
<option></option>
<option value="Internet Banking (IB)">Internet Banking (IB)</option>
<option value="Standard Bank App (App)">Standard Bank App (App)</option>
<option value="My-Updates (SMS)">My-Updates (SMS)</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Service Related" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Service Related">
<option></option>
<option value="Branch">Branch</option>
<option value="Contact Centre">Contact Centre</option>
<option value="Private Banking">Private Banking</option>
<option value="Prestige Banking">Prestige Banking</option>
<option value="Standard Bank Insurance Brokers">Standard Bank Insurance Brokers</option>
<option value="Business Banking">Business Banking</option>
<option value="Liberty">Liberty</option>
<option value="Stanlib">Stanlib</option>
<option value="Forex">Forex</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="ATM" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="ATM">
<option></option>
<option value="ATM Maintenance">ATM Maintenance</option>
<option value="Claim declined">Claim declined</option>
<option value="Delay in finalising claim">Delay in finalising claim</option>
<option value="Deposit not reflecting / retracted">Deposit not reflecting / retracted</option>
<option value="No feedback on Claim lodged">No feedback on Claim lodged</option>
<option value="Other Bank ATM">Other Bank ATM</option>
<option value="Withdrawal not received / short paid">Withdrawal not received / short paid</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Unwarranted Marketing" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Unwarranted Marketing">
<option></option>
<option value="Did not request marketing">Did not request marketing</option>
<option value="Request to update personal details not actioned">Request to update personal details not actioned</option>
<option value="Receiving calls">Receiving calls</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="UCount Rewards" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="UCount Rewards">
<option></option>
<option value="Ucount card not linked">Ucount card not linked</option>
<option value="Ucount points balance incorrect">Ucount points balance incorrect</option>
<option value="Ucount points not calculated correctly">Ucount points not calculated correctly</option>
<option value="Ucount registration">Ucount registration</option>
<option value="Ucount tier not updated">Ucount tier not updated</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group">
<label class="form__label">title</label>
<select class="feedbackForm form-control" name="dwfrm_feedback_title" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required">
<option></option>
<option value="Mr">Mr</option>
<option value="Ms">Ms</option>
<option value="Mrs">Mrs</option>
<option value="Rev">Rev</option>
<option value="Judge">Judge</option>
<option value="Advocate">Advocate</option>
<option value="Doctor">Doctor</option>
<option value="Professor">Professor</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-name"> name </label>
<input type="text" class="form-control form__input" id="registration-form-name" placeholder="Enter your name" name="dwfrm_feedback_name" required="" aria-required="true" value="" maxlength="50" data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-surname"> surname </label>
<input type="text" class="form-control form__input" id="registration-form-surname" placeholder="Enter your surname" name="dwfrm_feedback_surname" required="" aria-required="true" value="" maxlength="50"
data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-contactnumber"> contact number </label>
<input type="text" class="form-control form__input" id="registration-form-contactnumber" placeholder="Enter your contact number" name="dwfrm_feedback_contactnumber" required="" aria-required="true" value="" maxlength="2147483647"
pattern="^0[0-9]{9}$" data-missing-error="This field is required" data-pattern-mismatch="South African contact numbers are 10 digits,This contact number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group form__group--optional">
<label class="form__label" for="registration-form-altcontactnumber"> alternate contact number </label>
<input type="text" class="form-control form__input" id="registration-form-altcontactnumber" placeholder="Enter your alternate number" name="dwfrm_feedback_altcontactnumber" value="" maxlength="2147483647" pattern="^0[0-9]{9}$"
data-missing-error="This field is required" data-pattern-mismatch="South African contact numbers are 10 digits,This contact number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-email"> Email </label>
<input type="text" class="form-control form__input" id="registration-form-email" placeholder="Enter your email" data-pattern-mismatch="mismatched pattern" name="dwfrm_feedback_email" required="" aria-required="true" value="" maxlength="50"
pattern="^[\w.%+-]+@[\w.-]+\.[\w]{2,6}$" data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<label class="form__label_complaints"> Read more on the Standard Bank <a href="/southafrica/personal/about-us/regulatory/complaints-process" target="_blank">
complaints process</a>
</label>
<div class="form__group">
<label class="form__label" for="">are you an existing standard bank customer?</label>
<div class="d-flex">
<label class="form__control form__control--radio text-capitalize"> yes <input type="radio" value="YES" name="dwfrm_feedback_existingcustomer" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
<label class="form__control form__control--radio text-capitalize ml-5"> no <input type="radio" value="NO" checked="" name="dwfrm_feedback_existingcustomer" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
</div>
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label"> Comments: (<span class="form__label--optional">Optional <span class="form__label--optional-star">*</span></span>) </label>
<textarea type="textarea" value="" rows="4" maxlength="" class="form__textarea" name="dwfrm_feedback_comments"></textarea>
</div>
<label class="form__label">
<div class="form__control">
<span class="form__control--checkbox-title feedbck"> I agree that Standard Bank will process the personal information that I have provided to call me back in relation to the product/services that I have expressed interest in. Standard Bank
keeps all information shared with it confidential in line with its <a href="/southafrica/personal/about-us/legal/privacy-statement" target="_blank">Privacy Policy</a>. </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input" value="YES" name="dwfrm_feedback_popia" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
<div class="form__bottom-text">
<img class="float-left" src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dw50f15951/common/dev/lock.svg" alt="">
<p>Your information will be managed securely</p>
</div>
<input type="hidden" name="csrf_token" value="1V1PMBtzFSM6E4VBYqLbbQbycQkemN9x42uoZXmV_B4HS9IEVx425pCEzSEl9CL9nnJPxntAQc490cqnE_Oo_Wpr5-czJAdnWJ2-5gvWV7bNYjgIEdsXW5hWs0kdNqdNGtO9p1UIkqQQNphINGU6oTaZ24OD1z7AlA-Eg6f3ItImD7LIZ04=">
<button data-id="link_content" data-intent="informational" data-scope="How did we do" data-text="how did we do | submit button click" type="submit" class="form__submit-button form__submit-button--disabled d-block mx-auto">submit</button>
</form>
Name: dwfrm_newsletter — POST /on/demandware.store/Sites-SB-COZA-Site/default/Newsletter-Handler
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