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 * Investor Relations
 * iLabs Center for Innovation
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 * Culture Value Chain
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NEXT-GENERATION, DIGITALLY-LED CUSTOMER EXPERIENCES

We are a leading digital customer experience (CX) innovator that designs, builds
and delivers next-gen digital solutions for global and disruptive brands.

Connect with our digital CX experts



2022 TELUS International Sustainability Report: Learn how we're unlocking
opportunity


SOLUTIONS AND SERVICES


END-TO-END SERVICE INNOVATION

DesignBuildDeliver


SOLUTIONS AND SERVICES


END-TO-END SERVICE INNOVATION

DESIGN - STRATEGY & INNOVATION

We’re passionate about making life easier for customers - and for businesses.
With our intuitive digital design approach, we help brands design next-gen
business practices based not only on transforming technology, but also on
transforming processes and culture. Our global teams design human-centered,
data-driven digital experiences to enhance brand loyalty.

See all solutions

ENGINEERING, APPDEV & QA

INTELLIGENT AUTOMATION & DATA ANNOTATION

MANAGED CLOUD SERVICES

WORKFORCE TRANSFORMATION

MANAGED SOLUTIONS

OMNICHANNEL CX

TRUST & SAFETY

360 CUSTOMER ANALYTICS

DIGITAL STRATEGY

INNOVATION IDEATION

UX / UI DESIGN

CX PROCESS CONSULTING

ENGINEERING, APPDEV & QA

INTELLIGENT AUTOMATION & DATA ANNOTATION

MANAGED CLOUD SERVICES

WORKFORCE TRANSFORMATION



DIGITAL STRATEGY

INNOVATION IDEATION

UX / UI DESIGN

CX PROCESS CONSULTING

ENGINEERING, APPDEV & QA

INTELLIGENT AUTOMATION & DATA ANNOTATION

MANAGED CLOUD SERVICES

WORKFORCE TRANSFORMATION

MANAGED SOLUTIONS

OMNICHANNEL CX

TRUST & SAFETY

360 CUSTOMER ANALYTICS

Industries


TAILORED SOLUTIONS THAT SUPPORT THE FULL DIGITAL CX JOURNEY

Our clients include over 650 companies who believe that customer experience is
critical to their success.

See our industry experience
 * Communications & Media
 * Travel & Hospitality
 * Ecommerce
 * Technology
 * Financial Services & Fintech
 * Games
 * Healthcare
 * Automotive




HIGH-PERFORMANCE AI REQUIRES HIGH-QUALITY DATA

It’s crucial to use clean, high-quality data to train your machine learning
models. We provide AI training data at scale with our global community - 1
million strong - of AI experts.

Improve your AI today




ENABLING THE BREAKTHROUGHS OF TOMORROW, TODAY

iLabs is TELUS International’s investment in R&D where innovators, researchers
and visionaries collaborate to explore emerging customer experience tech to
disrupt the future.

Co-create with iLabs


MORE THAN YOUR AVERAGE CHATBOT

Discover our intelligent assistant platform for delightful conversations. See
how top brands use our platform to enhance their CX operations. Request a demo.

Take a look


CX INNOVATION PODCAST

Discover TELUS International Studios, a podcast where industry game-changers
share their CX and digital transformation wisdom.

Take a listen
People and Culture


PLACING PEOPLE FIRST IN ALL THAT WE DO

For over 18 years, we have carefully cultivated our caring culture by ensuring
the best fit and alignment with the individuals who join our team, the clients
we choose to work with, and the manner in which we run our business every day.
We refer to our unique approach as our Culture Value Chain - the connection
between corporate culture and better business outcomes.

Learn about our Culture Value Chain
 * 80
   %
   
   World-class employee engagement
   
   - Kincentric

 * ~
   75
   k
   
   Team members

 * 30
   
   Countries of operation



Awards & Recognition


CUSTOMER EXPERIENCE EXCELLENCE

We're proud of our proven industry track record. Over the years, this includes
over 120 award-wins for customer experience and support innovation.




LET’S CONNECT AND DRIVE CX INNOVATION

Learn how we can transform your customer experience organization today.

Contact us


 * * Solutions
   * AI Data Solutions
   * Customer Experience (CX)
   * Digital Experience (DX)
   * IT Lifecycle
   * Advisory Services
   * Trust, Safety & Security
   * Back Office & Automation
 * * Industries
   * Technology
   * Communications & Media
   * Financial Services & Fintech
   * Travel & Hospitality
   * Games
   * eCommerce
   * Healthcare
   * Automotive
 * * About Us
   * Our Team
   * Social Impact
   * Our Awards
   * Newsroom
   * Technology Partners
    * Locations
    * Culture Value Chain
    * Insights
    * Careers
    * Contact
    * COVID-19

 * Solutions
   AI Data Solutions
   Customer Experience (CX)
   Digital Experience (DX)
   IT Lifecycle
   Advisory Services
   Trust, Safety & Security
   Back Office & Automation
 * Industries
   Technology
   Communications & Media
   Financial Services & Fintech
   Travel & Hospitality
   Games
   eCommerce
   Healthcare
   Automotive
 * About Us
   Our Team
   Social Impact
   Our Awards
   Newsroom
   Technology Partners
    * Locations
    * Culture Value Chain
    * Insights
    * Careers
    * Contact
    * COVID-19

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