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WE'RE HERE TO HELP


Tide's Features

Getting Help

Joining Tide


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HOW DO I ORDER TIDE EXPENSE CARDS?

You can order Tide Expense Cards through your Tide app by going to the
'Payments' tab and tapping 'Cards' > 'Team Expense Cards'. Here you can enter
your chosen team member's details and select the account you want the Expense
Card to be linked to. If your team member passes our security checks, we'll
deliver your Expense Card to your registered address within a week. Anyone with
a Tide account is eligible for Expense Cards, and you can have up to 50 Expense
Cards per main account.

IS TIDE’S INVOICING FEATURE FREE?

Yes. Invoicing is free for all Tide members to use. You can create and send
invoices, as well as customise them with your company logo. Your invoices can be
chased and matched to payments automatically with the Tide Invoice Assistant
feature. It costs £10 +VAT/month, unless a promotional fee discount applies and
it is billed monthly in advance. **Monthly limits to number of free invoices may
apply

WHAT ARE TIDE CREDIT SOLUTIONS?

Tide Credit Solutions are available to Tide members as part of Cashflow Insights
via the Tide app. We’ll use information from your cash flow data to present you
with appropriate, affordable and tailored credit options from our partners. You
will already be eligible* for the options we show you, and there’s no obligation
to take up any credit offer. You should seek independent financial advice before
making any decisions about your financial future, including before entering into
loans or purchasing any credit products advertised by Tide.

WHAT IS CREDIT BUILDER?

Credit Builder helps you build your business’ credit score, and therefore your
creditworthiness to credit reference agencies - the people who compile and keep
your credit report. It’s a key component of your business as; A high credit
score means lenders are more likely to give you access to a wider range of loans
and other credit products with lower interest rates, saving you money. Unlike a
personal credit score, your business credit score is available for anyone to
view. Customers, suppliers and other companies can check it so this directly
impacts your day-to-day business dealings – for example, when you’re negotiating
contracts or tenders, or when you’re looking for insurance.




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TIDE'S FEATURES


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GETTING HELP


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NEED TO GET IN TOUCH?

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answers. If you still can't find what you’re looking for, contact us in-app or
via hello@tide.co





COMPANY

 * About
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 * Diversity and Inclusion
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 * Affiliate Program
 * Partner with Tide
   

PRODUCT

 * Business Bank Account
 * Plus Account
 * Cashback Account
 * Savings Account
 * Sole Trader Bank Account
 * Compare Business Accounts
 * See All Features
 * Accounting Integrations
 * Apple Pay
 * Expense Cards
 * Fuel Cards
 * POS Card Reader
 * Invoicing
 * Direct Debit
 * Business Loans
   

HELP & SUPPORT

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 * Small Business Tips
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 * Member Perks
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 * Service Status
 * Refer a Friend
 * Responsible Disclosure
   

LEGAL

 * Community Guidelines
 * Terms and Conditions
 * Privacy Policy
 * Cookie Policy
 * Acceptable Use Policy
 * App and Open Banking Performance
 * Modern Slavery Act Statement
 * Whistleblowing Statement
 * Service Quality Survey Results
   

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Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide
is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under
the Electronic Money Regulations 2011 under firm reference number 900843 for the
issuing of electronic money and the provision of payment initiation services and
account information services under the Payment Services Regulations 2017. Tide
is also authorised and regulated by the Financial Conduct Authority in relation
to its credit and insurance broking activities (firm reference 718743). Tide is
incorporated and registered in England and Wales with company number 09595646
and registered office at 4th Floor The Featherstone Building, 66 City Road,
London, EC1Y 2AL. Tide offers bank accounts provided by ClearBank® Ltd
(ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority under registration number 754568.
Eligible deposits with ClearBank are protected up to a total of £85,000 by the
Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee
scheme. For further information visit Home . Some of Tide’s members also hold
e-money accounts provided by Prepay Solutions (PPS) (account sort code is
23-69-72). PPS is a trading name of Prepay Technologies Ltd which is an
electronic money institution authorised by the FCA under the Electronic Money
Regulations 2011 under firm reference number 900010 for the issuing of
electronic money. PPS holds an amount equivalent to the money in Tide current
accounts in a safeguarding account which gives customers protection against PPS’
insolvency. Tide Cards may be issued by both Tide and PPS, who are licensed by
Mastercard International for the issuance of cards. The issuer of your Tide card
will be identified on your monthly card statement. Tide, the Tide logo, the
Swell, and Do less banking are trademarks and trade names of Tide Platform
Limited, and may not be used or reproduced without the consent of the owner.



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assist in our marketing efforts. If you'd prefer to opt out of certain cookies
you can click "cookie settings". Read our cookie policy

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YOUR PRIVACY

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
Cookie Policy

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

FUNCTIONAL COOKIES

Functional Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

TARGETING COOKIES

Targeting Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
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