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Text Content

Revation Systems is now LinkLive; hear from our founder. Learn More


 * Platform
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   * * DELIVER MODERN CUSTOMER EXPERIENCES
       
       Implement a platform that cares about the customer experience as much as
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     * HEALTHCARE
       
       Secure, HIPAA-compliant communications combined with AI-powered patient
       outcomes improvement.
     
     
     * FINANCE
       
       Enable successful customer journeys through consistent and personalized
       service across all channels.
   
   
   * * CASE STUDIES
       
        * Bank of Oak Ridge
        * Newbury Port Bank
        * Fairview
     
     
     * WHAT’S NEW?
       
       
       
       How to Build an AI-Powered Customer Experience Platform
       
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       Discover how businesses like you use LinkLive to support and engage
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     * BLOG
       
       Stories about the future of digital engagement.
     
     
     * EBOOKS & WHITEPAPERS
       
       Discover ebooks, guides, and whitepapers full of insight.
     
     
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       Exploring topics and themes around modernizing customer experiences.
   
   
   * * CELEBRATING LINKLIVE, THE FUTURE OF CUSTOMER ENGAGEMENT
       
       
       
       Revation Systems is now LinkLive; hear from our founder.
       
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 * About
   
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   * * BUILT FOR TRUST.
       
       Our mission is to deliver best-in-class customer experiences with trust,
       utilizing artificial intelligence and a human-connected approach
     
     
     * TRUST THROUGH COMPLIANCE & SECURITY
       
       Building a trusted relationship with customers.
     
     
     * CUSTOMER ENGAGEMENT PLATFORM
       
       Bringing the entire customer journey under one roof.
     
     
     * AI-POWERED CUSTOMER ENGAGEMENT
       
       Helping contact center-based businesses optimize customer engagement.
     
     
     * CONTACT CENTER-AS-A-SERVICE (CCAAS)
       
       Empowering businesses to optimize the entire customer journey.
     
     
     * NEWS & PRESS
       
       Read about the most recent press releases, product launches, and company
       announcements.
   
   
   * * CELEBRATING LINKLIVE, THE FUTURE OF CUSTOMER ENGAGEMENT
       
       
       
       Revation Systems is now LinkLive; hear from our founder.
       
       Learn more
     
     
     * WHAT'S NEW?
       
       
       
       Overall Winner for Customer Service
       
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TAKE THE TOUR

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    * Built for trust.
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CONNECT WITH TRUST.

Discover new depths of connection. See the customer journey, connect through any
channel, drive performance.


DISCOVER LINKLIVE




BUILD UNBREAKABLE LINKS WITH YOUR CUSTOMERS

 * Nurture new forms of customer trust and delight.
 * Provide the secure CX infrastructure that businesses need.
 * Leverage AI tools that unlock new efficiencies.




EMBRACE THE FUTURE OF DIGITAL ENGAGEMENT


CENTRALIZE AND MANAGE CUSTOMER INTERACTIONS IN
ONE PLACE


COMMUNICATE AND ENGAGE QUICKLY WITH CUSTOMERS ACROSS ALL CHANNELS IN ONE
PLATFORM


UNDERSTAND AND ANALYZE THE COMPLETE CUSTOMER ENGAGEMENT JOURNEY

Take The Tour



HUMAN-FIRST AI

Resolve customer issues faster with one-of-a-kind self-service tools.

Guide customers through hyper-personalized support.

Deliver seamless omnichannel service anywhere your customers choose to interact.

Learn More



LIBERATED AGENTS


IMPROVE AGENT PRODUCTIVITY WITH AI

Resolve routine inquiries and free up agents to address complex cases.


REDUCE COSTS,
RESOLVE FASTER

Engage an agent on-demand, via video, voice, or text, when a customer needs
assistance.


INCREASE AGENT
RETENTION RATES

Enable agents with faster and easier access to resources and specialists.




CUSTOMER ENGAGEMENT, ENHANCED


OMNICHANNEL 2.0

Seamless, frictionless switching between the channels that the customer prefers.


HYPER-PERSONALIZATION

Every interaction curated and mapped to the customer’s historical and
data-informed needs.

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THE TRUSTED WAY TO ENGAGE


CUSTOMER INNOVATIONS IN ACTION


IMPROVED DIGITAL CUSTOMER SERVICE THROUGH INNOVATION

Headquartered in Columbia, South Carolina, South State Bank is the largest bank
based in the state. With 168 branches, South State Bank is committed to
providing the best financial solutions and is one of the fastest-growing
regional banks in the South.

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INNOVATION IN DIGITAL STRATEGY TO ENHANCE THE HUMAN CONNECTION

Headquartered in Tacoma, a Large Financial Institution is a community bank with
branches in WA, OR and ID that provides comprehensive solutions and expertise to
businesses and individuals.

Learn more


HEALTHCARE SYSTEM IMPROVES PATIENT EXPERIENCE THROUGH REAL-TIME DATA

Two years ago, the health system’s call center was growing at a rapid pace and
was experiencing an increasing volume of calls that the current call center
infrastructure could not adequately support – making it challenging to provide
their usual high level of service to its patient population.

Learn more

1 / 3








OVERALL WINNER FOR CUSTOMER SERVICE

APPEALIE has announced the winners of the 2022 SaaS Awards.

Overall SaaS Award winners were selected using Net Promoter Scores™ (NPS),
UI/UX, recent product improvements, 3rd party analyst research, amongst other
criteria.

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LEARN MORE ABOUT THE FUTURE OF DIGITAL ENGAGEMENT




HOW LINKLIVE HEALTH LOWERED FAIRVIEW'S ABANDONMENT RATES

Learn More


HOW LINKLIVE 
POWERS BANK OF OAK RIDGE COMMUNICATION SOLUTIONS

Learn More


HOW LINKLIVE POWERS NEWBURYPORT BANK UNIFIED COMMUNICATION EXPERIENCE

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REQUEST A DEMO

Experience how you can use LinkLive
to power secure customer engagement.



Implementing technology that fosters deep human connections with customers.
Nurturing deep and repeatable forms of customer delight, rooted in unbroken
connection.

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