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THE AGE OF OPERATIONAL AGILITY IS HERE

Cloud-native companies are disrupting every industry. Businesses are changing
faster than their technology can support. As business conditions and job
functions continue to change, organizations need to create a culture that
supports a more inclusive and cross-functional way of working. Operational
agility is no longer a nice-to-have, but a requirement to survive and thrive.

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WHAT IS OPERATIONAL AGILITY?

Operational agility is the ability of a company to flex and adapt its
operations, technology and information to constantly evolving business
requirements brought on by market dynamics, competitive pressures and business
turbulence.

Operational agility is next level business resiliency. Organizations with
operations that flex and adapt to change are naturally able to maintain
continuous business operations while safeguarding people, customers and data.


WHAT ARE THE BENEFITS OF OPERATIONAL AGILITY?

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MAKE FASTER DECISIONS

Gain visibility & insight into unique, fast-changing work and data flow. Include
knowledge workers and subject matter experts in creating and maintaining digital
solutions with tools they can use to expose data and workflow.
Wrench


LEVERAGE EXISTING TECHNOLOGY INVESTMENTS

Unite your data and put it to work in a way that’s meaningful to your teams.
Empower those closest to the work with a complete platform where data from your
existing point solutions can be combined and extended in new ways.
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FLEX AND ADAPT TO CHANGE

Safely engage more people in creating digital solutions. Maintain governance
with platform controls for IT to enable this style of working.


HOW TO ACHIEVE OPERATIONAL AGILITY

To successfully achieve operational agility in your business there are some
structures, tools, and processes to put in place. This is a collaboration
between the IT and business organizations.

Operational agility is achieved through digital transformation of systems,
processes and workflows.

However, today’s approach of large-scale enterprise-wide transformation does not
move fast enough for operational agility. Operational agility requires a
dual-track approach to digital transformation that includes rapid cycle
innovation. This dual-track approach simultaneously addresses IT-led,
enterprise-wide transformation as well as business-led modernization of
processes and workflows outside of your core systems that are most sensitive to
changing market conditions.

Read Harvard Business Review Report



WHAT IS DUAL-TRACK TRANSFORMATION?


Dual-track transformation is an approach that simultaneously addresses
enterprise-wide transformation as well as the modernization of processes that
flow across business workflows and workgroups.





To achieve operational agility, rapid cycle innovation is essential. Also known
as innovation at the edge, this strategy empowers business professionals outside
of IT to propose and create new applications for modernizing existing work and
data flows, with the goals of achieving quick wins for the business and
supporting long-term transformation efforts.


OPERATIONAL AGILITY IN ACTION

Operational agility is all about a company’s ability to handle change by flexing
and adapting in real-time.

During the disruption of COVID-19 Geisinger Health System, a Pennsylvania-based
health care provider, which services over 3 million patients and employs a staff
of 26,500, including physicians, advanced practitioners and support staff, had
to pivot their staffing model overnight.

They were able to reassign 2,000 employees overnight and adjust to remote work
immediately, leaving no gap in care and attention to all their patients as the
volume increased.

Get a Demo



LEARN HOW QUICKBASE CAN HELP YOUR ORGANIZATION ACHIEVE OPERATIONAL AGILITY

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OPERATIONAL AGILITY RESOURCES

DUAL-TRACK TRANSFORMATION REPORT

This report by Harvard Business Review Analytic Services, sponsored by
Quickbase, surveys 400 IT leaders and CIOs on the importance of a dual-track
approach to transformation.
Download report

LEARNINGS FROM THE MOST AGILE ORGANIZATIONS IN 2020: DATA ANALYSIS

Key trends for how businesses looked to modernize and make their operations more
flexible in the face of disruption.
Read Blog

REPORT: REEVALUATING DIGITAL TRANSFORMATION DURING COVID-19

91% of organizations surveyed altered their operating models because of the
COVID-19 pandemic; thirty-three percent of the survey respondents describe the
changes as “significant.”
Read Report


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