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FAQProductGet Demo

The All-in-One
Software Platform
for Rest|
Delivery Services
See how companies use our software to stream their operations and make more
money 
Get Demo
Learn More


WHY F1RST?

We understand how hard it is to run a delivery service..
so we made it easier!


OPTIMIZE YOUR OPERATIONS

Stop working in your business, and start working on your business. We’ve built
dozens of tools  and features to streamline your operations


UNLOCK YOUR GROWTH

Being local is what makes you unique, but you need a better slingshot if you’re
going to take on Goliath We enable you to deliver orders from anywhere,
including DoorDash & UberEats



KNOW YOUR NUMBERS

We were a delivery service for 5 years, we know the metrics that matter. We
provide clear reports to give you vital metrics and insights at your fingertips

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KEY FEATURES

Online Ordering

Order
Integrations
Demand
Forecasting
Driver
Scheduling
Dispatch
& Fleet Mgmt
Billing
& Payments
Business
Intelligence


ONLINE ORDERING


ORDER INTEGRATIONS


DEMAND FORECASTING


DRIVER SCHEDULING


DISPATCH & FLEET MGMT


BILLING & PAYMENTS


BUSINESS INTELLIGENCE

CUSTOM BRANDED MARKETPLACES

Have your own custom branded marketplace, iOS & Android applications (at no
upfront cost!).

CUSTOMIZED GUEST EXPERIENCE

Making it easy for your customers to create an account, place an order, reorder,
and much much more. 

‍

ORDER INTEGRATIONS

We have integrations with over 10 industry Leading Order Generators, including
Grubhub, Uber, DoorDash, Snackpass, and Delivery.com

API ACCESS

Making it easy for your customers to create an account, place an order, reorder,
and much much more. 

‍

KNOW WHAT'S GOING TO HAPPEN . . . BEFORE IT HAPPENS

Our predictive analytics uses machine learning techniques and continues to Learn
and adapt based on historical data, weather, driver call-out rates, etc.

CREATE SHIFTS, SET PAY STRUCTURE, DEDICATE RUNNERS TO SPECIFIC RESTAURANTS AND
MUCH MUCH MORE

Know immediately how staffed you are - at any given hour, on any given day.
Driver schedules are posted automatically.

‍

MANGE ALL OF YOUR ORDERS FROM A SINGLE, EASY TO USE INTERFACE

Our system has been pressure tested to support over 1500 daily orders in a
single market. We’ve built countless features and tools to triage orders, filter
issues, and put dispatch on auto-pilot

‍

‍

BILL MERCHANTS AND PAY DRIVERS AUTOMATICALLY

Send detailed invoices via Stripe and ACH/CC. Drivers can see payment breakdown
by day right in their app. 

‍

‍

‍

FINALLY UNDERSTAND HOW YOUR CASH FLOW... FLOWS

Understand your per -delivery costs down to the penny. Maximize profit for your
delivery service using our curated dashboards. Tailored to your business needs.

‍

‍

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HERE'S HOW WE COMPARE




FAQ

Why should I choose FIRST?
We were a delivery company before we were a software company. We dedicated over
5 years to growing our delivery operation and we understand what delivery
companies need to be successful.
Does FIRST provide the option for place-and-pay or pay-on-pickup for
non-partnered merchants?
Yes! FIRST provides the ability to have your dispatch team or drivers place
orders at the merchant. We also support card-issuing and payments using Stripe
pay.
How does auto-dispatch work?
Our auto-dispatch engine is called Atlas, and has been developed over years of
R&D and hundreds of thousands of in-house deliveries. It takes in various
factors when it assigns a given order, including: expected delivery times, how
many orders per driver, driver geo-lo-cation, and other key criteria.
How does pricing work?
FIRST charges simple and transparent pricing per order, based on volume and
functionality. Reach out to us today to see what program is best for you.
Wait, but what about set up fees?
There are no set up fees..seriously.
Can you give me additional support?
Yes, we have an offering called FIRST+. In addition to our core software
offering, FIRST+ gives you access to: a dedicated account manager, growth
consulting, custom business intelligence, and our automated scheduling tool.
What is entailed with your Growth Consulting?
As a delivery service, we partnered with nearly 1000 restaurants over the last 5
years. We’ll develop a growth strategy for you and create a playbook on how to
take your delivery service to the next level. We recommend partnering with
restaurants, but there are several ways to grow your delivery business.
Does FIRST help with training on how to use its software?
FIRST provides detailed training during the onboarding process including video
calls, video recordings, and our software knowledge base.
Can I Use FIRST If I have my own online ordering platform?
Yes, FIRST makes it easy to integrate your own online ordering platform through
our easy to connect, Open API.
How do I get started?
Email sales@firstdelivery.com and we’ll get back to you within 24 hours to set
up a time to learn more about your delivery business.


CONTACT US


 * info@firstdelivery.com
 * Text us @ +1 (267) 578 3268
 * 309 Cherry St
   Philadelphia, PA 19106
   United Sates
 * 

Contact Us
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