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Object(o.a)({},Pt(e,t),{type:tt,contentType:t.content_type,url:t.url,name:t.name,width:t.width,height:t.height,thumbnails:{default:Object(o.a)({url:t.thumbnail_url},Rt(300,t)),high:Object(o.a)({url:t.thumbnail2x_url},Rt(600,t))}},t.alternative_text&&{alternativeText:t.alternative_text})}(e,t):Object(o.a)({},Pt(e,t),{type:tt,contentType:t.content_type,url:t.url,name:t.name})},Dt=function(e){var t={};if("string"===typeof e.title&&(t.title=e.title),"string"===typeof e.subtitle&&(t.subtitle=e.subtitle),e.image){var n=e.image;t.image=Object(o.a)({url:n.url,name:n.name},n.alternative_text&&{alternativeText:n.alternative_text})}return e.buttons&&(t.buttons=e.buttons.map((function(e){switch(e.type){case"message":case"copy":case"phone":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};case"cancel":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,role:e.role||"default"};case"url":var t={type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};return e.target&&(t.target=e.target),t;case"webview":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};default:return{text:e.text,postbackId:e.postback_id,userIds:e.user_ids,role:e.role||"default"}}}))),t},Ft=function(e,t){switch(t.template_id){case"cards":case"quick_replies":case"sticker":return Object(o.a)({},Pt(e,t),{type:ot,template:t.template_id,elements:t.elements.map(Dt)});default:return null}},Nt=function(e,t){switch(t.type){case tt:return Bt(e,t);case nt:return function(e,t){return Object(o.a)({},Pt(e,t),{authorId:"system",type:nt,formId:t.form_id,fields:t.fields})}(e,t);case rt:return function(e,t){return Object(o.a)({},Pt(e,t),{type:rt,formId:t.form_id,fields:t.fields.map((function(e){switch(e.type){case"group_chooser":if(!e.answer)return e;var t=e.answer,n=t.group_id,r=Object(a.a)(t,["group_id"]);return 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Object(o.a)({},Zt(e),{statistics:{chatsCount:t.chats_count,threadsCount:t.threads_count,visitsCount:t.visits_count,pageViewsCount:t.page_views_count,greetingsShownCount:t.greetings_shown_count,greetingsAcceptedCount:t.greetings_accepted_count}})},Jt=function(e){var t=e.agent,n=e.queue;return{agent:{id:t.id,type:me,name:t.name,avatar:t.avatar,jobTitle:t.job_title,isBot:t.is_bot},queue:n}},Kt=function(e){return{position:e.position,waitTime:e.wait_time}},Qt=function(e){return Object(o.a)({},Kt(e),{queuedAt:e.queued_at})},Xt=function(e){return e.type===be?(n=e,Object(o.a)({},Zt(n),{present:n.present})):{id:(t=e).id,type:me,name:t.name,avatar:t.avatar,jobTitle:t.job_title,present:t.present};var t,n},$t=((St={}).CONNECTION_LOST="Connection lost.",St.MISDIRECTED_CONNECTION="Connected to wrong region.",St),en=function(e,t){var n=e.getState();switch(t.type){case g:case v:switch(t.payload.action){case ke:return void e.dispatch(gt(t.payload.payload.chatId,!1));case We:return void e.dispatch(gt(t.payload.payload.chat.id,!0));default:return}case j:switch(t.payload.action){case G:return void t.payload.payload.chatsSummary.filter((function(e){var t=e.id,r=e.active;return ye(n,t)!==r})).forEach((function(t){var n=t.id,r=t.active;e.dispatch(gt(n,r))}));default:return}}},tn=function(e,t){t.forEach((function(t){if("present"in t){t.present;var n=Object(a.a)(t,["present"]);e("user_data",n)}else if(t.type!==be)e("user_data",t);else{t.statistics;var r=Object(a.a)(t,["statistics"]);e("user_data",r)}}))},nn=function(e,t){var n=e.emit,r=e.store,i=t.payload;switch(i.action){case Xe:return i.payload.properties.lc2&&"queue_pos"in i.payload.properties.lc2&&n(Ke,{chatId:i.payload.chatId,threadId:i.payload.threadId,queue:{position:i.payload.properties.lc2.queue_pos,waitTime:i.payload.properties.lc2.queue_waiting_time}}),void n("thread_properties_updated",i.payload);case Pe:return void function(e,t){Ct.a.setItem(xt(e),JSON.stringify(t)).catch(s.U)}(r,i.payload.customer_side_storage);case ze:switch(i.payload.reason){case"access_token_expired":r.dispatch(bt(!0)),r.dispatch(ht(100)),n("disconnected",i.payload);break;case Le:case"customer_temporarily_blocked":case"license_not_found":case Se:case"too_many_connections":case"unsupported_version":case Ie:r.dispatch(pt(i.payload.reason));break;case"misdirected_connection":At(r,M),r.dispatch({type:d,payload:i.payload.data});break;case"service_temporarily_unavailable":case"too_many_unauthorized_connections":At(r,i.payload.reason.toUpperCase());break;default:r.dispatch(ht(100)),n("disconnected",i.payload)}return;case Ve:var o=i.payload.groups[0];return void n("availability_updated",{availability:"offline"===o.status?"offline":"online"});case We:return tn(n,i.payload.chat.users),void n(i.action,i.payload);case He:if(null===i.payload.event)return;return void n(i.action,i.payload);case Je:return void n(i.action,i.payload);case $e:return tn(n,[i.payload.user]),void n(i.action,i.payload);default:return void n(i.action,i.payload)}},rn=function(e,t){var n=e.emit,r=t.payload;switch(r.action){case ke:return void r.resolve(zt);case U:return tn(n,r.payload.users),void r.resolve(r.payload);case We:return tn(n,r.payload.chat.users),void r.resolve(r.payload);case He:return void r.resolve(r.payload.event);case G:return tn(n,r.payload.users),void r.resolve(r.payload);default:return void r.resolve(r.payload)}},on=function(e){var t=e.auth,n=e.customerDataProvider,i=e.emitter,a=e.socket,c=e.licenseId,u=i.emit,C=Lt(t,n,c);return function(e,n){switch(e.type){case d:return void a.reinitialize();case l:return void Tt(n,t,e.payload.sessionFields).catch(s.U);case f:var c=e.payload;switch(C.cancel(),a.destroy(),c.reason){case"manual":At(n,P);break;case Le:case"license_expired":case Se:case Ie:At(n,T),u("disconnected",c);break;default:u("disconnected",c)}return void i.off();case p:var A=e.payload,M=A.reason,z=A.rejects,R={message:$t[M],code:M};return void z.forEach((function(e){e(Ee(R))}));case m:var B=e.payload,D=B.dynamicConfig,F=B.customer,N=B.chats,U=B.greeting,q=B.availability,V=Object(o.a)({customer:F,availability:q},U&&{greeting:U});return Object.defineProperty(V,"__unsafeDynamicConfig",{value:D}),Object.defineProperty(V,"__unsafeChats",{value:N}),void u("connected",V);case b:var W=e.payload;return a.disconnect(),void("manual"!==W.reason&&u("disconnected",W));case h:return e.payload.fresh?void t.getFreshToken().catch(s.U):void t.hasToken().then((function(e){return e?t.getToken().then((function(e){if(!(e.creationDate+e.expiresIn-Date.now()>36e5))return t.invalidate().then(t.getFreshToken)})):t.getToken()})).catch(s.U);case v:return e.payload.action===ze||en(n,e),void nn({emit:u,store:n},e);case g:return en(n,e),void rn({emit:u},e);case O:return At(n,T),void a.reconnect(e.payload.delay);case y:var H=e.payload;return void(0,H.reject)(Ee(H.error));case j:return en(n,e),void rn({emit:u},e);case w:var G=n.getState();return function(e){return ve(e)===fe}(G)?void Mt(n,e,{code:P,message:"SDK destroyed."}):je(G)||"login"===e.payload.source?void function(e,t){var n=t.payload,i=n.id,a=n.request,c=Object(o.a)({request_id:i},a);switch(c.action){case J:var u=[];return void e.emit(Object(o.a)({},c,{version:"3.5",payload:Object(o.a)({},c.payload,{pushes:{3.5:Object(s.Bb)(r).filter((function(e){return e!==ze&&!Object(s.D)(e,u)}))}})}));default:e.emit(c)}}(a,e):void Mt(n,e,{code:"NO_CONNECTION",message:"No connection."});case x:return void u("customer_id",e.payload.id);case E:return void u("disconnected",{reason:"connection_lost"});case _:return void C.sendLogin(n);case L:if(!je(n.getState()))return;return void u("connection_recovered");case S:if(!je(n.getState()))return;return void u("connection_unstable");case I:return a.connect(),void n.dispatch(bt());case k:if(!je(n.getState()))return;return void jt(n,vt(oe,e.payload)).catch(s.U);default:return}}},an=function(e,t){var n={status:"idle",queuedTasks:[],nextPageId:null},r=function r(i,o){switch(n.status){case"idle":return n.status="fetching",void e.listThreads(n.nextPageId?{chatId:t,pageId:n.nextPageId}:{chatId:t,minEventsCount:25}).then((function(e){var t=e.threads,o=e.nextPageId;n.nextPageId=o,n.nextPageId?(n.status="idle",i({value:{threads:[].concat(t).reverse()},done:!1})):(n.status="done",i({value:{threads:[].concat(t).reverse()},done:!0}));var a=n.queuedTasks.shift();a&&r(a.resolve,a.reject)}),(function(e){var t=n.queuedTasks;n.status="idle",n.queuedTasks=[],o(e),t.forEach((function(t){return t.reject(e)}))}));case"fetching":return void n.queuedTasks.push({resolve:i,reject:o});case"done":return void i({value:void 0,done:!0})}};return{next:function(e){function t(){return e.apply(this,arguments)}return t.toString=function(){return e.toString()},t}((function(){return new Promise(r)}))}},cn=0,un=1,sn=3,dn=function(e,t){var n,r=(void 0===t?{}:t).query,i=void 0===r?{}:r,o=Object(kt.a)(i),a=o?e+"?"+o:e,c=Object(u.a)(),s=Object(wt.a)({min:1e3,max:5e3,jitter:.5}),d=sn,l=null,f=function(){d=un,s.reset(),c.emit("connect")},p=function(){b(),v(),c.emit("disconnect")},m=function(e){var t=e.data;c.emit("message",t)},b=function(){var e;(clearTimeout(n),d=sn,l)&&((e=l).removeEventListener("open",f),e.removeEventListener("close",p),e.removeEventListener("message",m),l.close(),l=null)},h=function(){var e;d=cn,l=new WebSocket(a),(e=l).addEventListener("open",f),e.addEventListener("close",p),e.addEventListener("message",m)},v=function(e){void 0===e&&(e=s.duration()),b(),0!==e?n=setTimeout(h,e):h()};return{connect:function(e){function t(){return e.apply(this,arguments)}return t.toString=function(){return e.toString()},t}((function(){if(d!==sn)throw new Error("Socket is already open or connecting.");clearTimeout(n),h()})),destroy:function(){c.off(),b()},disconnect:b,reconnect:v,emit:function(e){if(d!==un)throw new 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n.listGroupStatuses({groupIds:r}).then((function(e){return r.reduce((function(t,n){var r=e[n];return t[n]=r?function(e){return"offline"===e?"offline":"online"}(r):"not_found",t}),{})}))},oe=function(e,t){var n=e.store;return Object(X.b)({organizationId:t.organizationId,licenseId:n.getApplicationState().license,groupId:t.groupId,region:t.region,version:t.localizationVersion,language:t.language})},ae=function(e,t,n){var r=e.sdk;return void 0===n&&(n=M),r.getForm(t).then((function(e){return e.enabled?{enabled:!0,form:n(t.type,e.form)}:e})).catch((function(e){return Object(v.c)("get_form_request_failed",e),{enabled:!1}}))},ce=function(e,t){return ae(e,{groupId:t,type:"postchat"})},ue=function(e,t){return ae(e,{groupId:t,type:"ticket"},(function(e,t){return z(t)}))},se=function(e,t){var n=e.store,r=t.groupId,i=n.getApplicationState(),o=i.license,a=i.region,c=i.organizationId;return Object(X.c)({organizationId:c,licenseId:o,groupId:r,region:a,version:"tfm"}).then((function(e){return 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t=function(e){if(!e||!e.errors)throw new Error;var t=e.errors[0];if(Object.keys(t)[0]===Ie){var n=new Error(t[Ie][0]);throw n.code="VALIDATION",n}throw new Error};return e.json().then(t,t)}throw new Error}))}))},Ae=n(313),Me=function(e,t){return Object(s.c)(function(){switch(t.code){case"TOO_BIG_FILE":return e.localize("cannot_upload_a_file_over_10mb");case"VALIDATION":return"No active chat thread"===t.message?e.localize("closed_chat_upload_failed"):e.localize("upload_failed");default:return e.localize("upload_failed")}}())},ze=function(e){return{id:e.id,name:e.title,text:e.description,icon:e.icon,action:{label:e.action.label,type:e.action.type,value:e.action.url}}},Pe=function(e){var t=e.getChat(y.d).properties,n=t.rate,r=t.rateComment,i=t.queued,o=e.getView("Chat/queue");return{rate:n,rateComment:r,queue:i?{position:o.numberInQueue,waitingTime:o.waitingTime}:null}},Re={acceptingGreeting:!1,requestingPredictedWelcomeMessage:!1};t.default=function(e,t,n,l){var 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n=e.id,r=e.active,i=e.group,o=e.thread,a=e.agent,c=e.events,u=e.properties,s=!!u.queue;if(T(n),c.forEach(ee),Object(O.o)(t,{id:n,active:r,thread:o,group:i,queued:s,agent:a,timestamp:u.timestamp}),Object(J.vb)(t)){var d=u.queue,l=d.position,f=d.waitingTime;t.updateView("Chat/queue",{numberInQueue:l,waitingTime:f})}},R=function(){return t.getChat(y.d).properties.lastThread},B=function(e){return"good"===e?1:"bad"===e?0:null},F=function(e){return w.rateChat({chatId:Object(J.c)(t),rating:Object(s.f)({comment:e.rateComment,score:B(e.rating)})}).then((function(){t.updateChat(y.d,{properties:Object(s.f)({rate:e.rating,rateComment:e.rateComment})})}),s.U)},N=function(e){return w.cancelRate({chatId:Object(J.c)(t),properties:e}).then((function(){t.updateChat(y.d,{properties:e.reduce((function(e,t){return"comment"===t?e.rateComment=null:"score"===t&&(e.rate=null),e}),{})})}),s.U)},U=function(e){var n=t.getChat(y.d).properties,r=n.rate,i=n.rateComment,o={comment:ye,score:ye};e.rating!==r&&(o.score=null===e.rating?Oe:je);var a="string"===typeof e.rateComment&&""!==e.rateComment;return i&&!a||o.score===Oe&&i?o.comment=Oe:!a||i&&e.rateComment===i||(o.comment=je),o},q=function(){return ue(_,t.getApplicationState("group")).then((function(e){e.enabled?(t.updateView("Chat/ticketForm",e.form),Object(O.N)(t),t.setCurrentView("Chat")):t.setCurrentView("Chat")}))},H=function(e){var t=e.getApplicationState().availability,n=e.getChat(y.d).properties.postponedGreeting;"online"===t&&n?Promise.resolve().then((function(){e.updateChat(y.d,{properties:{postponedGreeting:void 0}}),Re.acceptingGreeting=!0,te(_,n).then((function(t){Re.acceptingGreeting=!1,de(t),e.setDefaultView("Chat","timeline")}),(function(){Re.acceptingGreeting=!1}))})):e.setDefaultView("Chat","timeline")},Q=function(){var e=t.getChat(y.d).properties.group,n=t.getApplicationState("group");return"number"===typeof e?e:n},X=function(e){var n=function(e,t){if(t.id===e.getSessionUser().serverId||"customer"===t.type){var n={id:t.id,type:"customer"};return t.name&&"Customer"!==t.name&&(n.name=t.name),t.email&&(n.email=t.email),t.sessionFields&&(n.properties=t.sessionFields),n}return{id:t.id,type:t.type,name:t.name,avatar:"https://"+Object(x.m)(t.avatar),properties:{jobTitle:t.jobTitle,isBot:t.isBot||!1}}}(t,e);if(t.getSessionUser().serverId!==n.id)return t.getUser(n.id)?(n.properties||Object(v.c)("no_parsed_user_properties",new Error,{meta:JSON.stringify({user:e,parsedUser:n})}),void(n.properties.isBot&&t.updateUser(n.id,{properties:{isBot:!0}}))):void t.addUser(n);t.updateUser(t.getSessionUserId(),Object(s.eb)(["name","email","properties"],n))},$=function(e){var n=Pe(t),r={};if("rate"in e&&n.rate!==e.rate&&(r.rate=e.rate),"rateComment"in e&&n.rateComment!==e.rateComment&&(r.rateComment=e.rateComment),"timestamp"in e&&n.timestamp!==e.timestamp&&(r.timestamp=e.timestamp),"queue"in e&&!Object(s.jb)(n.queue,e.queue)){var i=e.queue;!t.getChat(y.d).properties.ended&&i?function(e,t){var n=t.thread,r=t.numberInQueue,i=t.waitingTime,o={active:!0,properties:{queued:!0}};n&&(o.properties.lastThread=n),e.updateChat(y.d,o),e.updateView("Chat/queue",{numberInQueue:r,waitingTime:i})}(t,{numberInQueue:i.position,waitingTime:i.waitingTime}):r.queued=!1}t.updateChat(y.d,{properties:r})},ee=function(e){Object(O.c)(t,y.d,e),"message"===e.properties.serverType&&t.getApplicationState("readyState")!==Se.b.NOT_READY&&function(e,t){var n=e.getEvent(y.d,t),r=n.author,i=n.timestamp,o=n.properties.text,a=e.getUser(r),c=a.type,u={text:o,timestamp:Math.floor(i/1e3),user_type:"agent"===c?c:"visitor"};"agent"===c?(u.agent_name=a.name,u.agent_login=a.id):u.visitor_name=a.name,e.emit("on_message",u)}(t,e.id)},ae=function(e){var n=D(t,e);n&&("form"!==n.type||n.properties.answered||"ask_for_email"!==n.properties.formId||(Math.random()<.01&&Object(v.d)("ask_for_email_form_received",{}),t.hasEvent(y.d,y.b)&&t.removeEvent(y.d,y.b)),ee(n),Object(J.gb)(t,"minimized")&&t.emit("render-minimized"))},de=function(e){var n=e.author,r=e.event;X(n);var i=t.getChat(y.d),o=i.serverId;i.properties.ended&&Object(O.D)(t,y.d,{chatId:o});var a=Object(J.h)(t,y.d);a&&t.removeEvent(y.d,a.id),Object(J.i)("hideOnInit",t).enabled&&t.setApplicationState({wasActivated:!0}),Object(O.q)(t,r)},Ee=function(e){if(!Re.requestingPredictedWelcomeMessage)if(Object(J.S)(t,"postchat"))t.updateChat(y.d,{properties:{postponedGreeting:e}});else if(Object(J.lb)(y.d,t)){if(!e.event.properties.accepted)return t.getApplicationState("greetingsMuted")&&!Object(J.gb)(t,"maximized")?(t.updateChat(y.d,{properties:{mutedGreeting:e}}),void 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n=e.chatId,r=e.threadId,i=e.eventId,o=e.properties;if(n===Object(J.c)(t)&&r===R()){if("translation"in o){var a=t.getEventByServerId(y.d,i);if(!a)return;t.updateEvent(y.d,a.id,{properties:{translation:Y(o.translation)}})}if("bb9e5b2f1ab480e4a715977b7b1b4279"in o){var c=t.getEventByServerId(y.d,i);if(!c)return;var u=o.bb9e5b2f1ab480e4a715977b7b1b4279.message_reaction;t.updateEvent(y.d,c.id,{properties:{reaction:u}}),c.own&&(1520===t.getApplicationState("license")||Math.random<.1)&&Object(v.d)("message_reaction_received",{reaction:u,messageType:c.type,chatId:n})}}})),w.on("event_updated",(function(e){var n=e.chatId,r=e.threadId,i=e.event;if(n===Object(J.c)(t)&&r===R()&&Object(s.y)("properties.lc2.welcome_message",i)){var o=t.getEventByServerId(y.d,i.id);i.authorId!==o.author&&(t.setEventData(y.d,o.id,{author:i.authorId}),t.recalculateTimeline(y.d)),i.text!==o.properties.text&&t.updateEvent(y.d,o.id,{properties:{text:i.text}})}})),t.on("set_application_state",(function(e){var 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t=f[e.serverName];return{type:"checkbox_for_email",id:e.serverName,label:e.options[0].label,answer:!!t&&Object(s.D)(e.options[0].originalValue,t)}}if(Object(s.E)(e.options)){var n={type:dt(e),id:e.serverName,label:Object(d.b)(e.label)},r=Object(s.B)(e.serverName,f)?Object(s.m)(f[e.serverName]):[],i=e.options.filter((function(e){return Object(s.D)(e.originalValue,r)})).map((function(e){return{label:e.label,value:e.originalValue}}));if("checkbox"===n.type)n.answers=i.map((function(e){return{label:e.label,id:e.value}}));else if(i.length){var o=i[0];n.answer={id:o.value,label:o.label}}return n}return Object(s.B)(e.serverName,f)?{type:dt(e),id:e.serverName,label:Object(d.b)(e.label),answer:f[e.serverName]}:{type:dt(e),id:e.serverName,label:Object(d.b)(e.label)}})),properties:Object(i.a)({},a&&{lc2:{form_type:a}})})};return void 0!==l.choosenGroup&&(p.choosenGroup=l.choosenGroup),p},ft=0,pt=Object(s.xb)(300,(function(e){var n=Object(J.c)(t),r=new 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Object(i.a)({id:e.id,text:e.text,visitor:{name:(null==(t=Object(s.p)((function(e){return"name"===e.type}),L.fields))?void 0:t.answer)||null,email:(null==(n=Object(s.p)((function(e){return"email"===e.type}),L.fields))?void 0:n.answer)||null}},(null==r?void 0:r.answer)&&{subject:r.answer})},j=function(e,t,n){e&&"VALIDATION"===e.code?/name must be at most \d+ characters long/.test(e.message)?n({name:e.message}):"mail must be a valid e-mail address"!==e.message?n():n({email:t("invalid_email")}):n()}}h.then((function(n){var r=a.properties.fields;!function(e,t,n,r){var i=r.id,o=r.text,a=r.visitor,c=a.email,u=a.name,s=r.subject,d={form_data:me(t,n),ticket_id:i,text:o,visitor_name:u,visitor_email:c};s&&(d.ticket_subject=s),e.emit("on_ticket_created",d)}(t,r,l,g(n)),e.resolve(),Object(O.R)(t,e.id),t.setCurrentView("Chat")}),(function(n){j(n,t.localize,e.reject)}))}else if("prechat"===a.properties.formType){var I=e.data.properties.answers,T=a.properties.fields;!function(e,t,n){be(e,"prechat",t,n)}(t,T,C(T,I).fields);var A=lt(a,I),M=A.filledForm,z=A.choosenGroup,P=function(t){switch(t.code){case"SERVICE_UNAVAILABLE":return void ke({withSystemMessage:!0});case"GROUPS_OFFLINE":return void q().then(e.resolve,e.reject);case"CUSTOMER_BANNED":case"GROUP_NOT_FOUND":return void k();default:e.reject()}},R=function(){return Ot({customerStartingEvent:M,agentFakeEvent:Object(J.h)(t,y.d),group:z}).then((function(e){gt(e),t.setDefaultView("Chat","timeline")})).catch((function(e){return P(e)}))};if(void 0!==z)return void function(e,t){var n=t.groupId;return ie(e,{groupIds:[n]}).then((function(e){return e[n]}))}(_,{groupId:z}).then((function(e){if("not_found"===e){var t=new Error('Group "'+z+'" not found (most likely it has been removed).');throw t.code="GROUP_NOT_FOUND",t}return e})).then((function(n){var r=t.getApplicationState().group;if(t.setApplicationState({group:z}),!("online"===n))return Object(J.O)(t)?void R().then((function(){t.setApplicationState({availability:"offline"})}),P):void Promise.all([ue(_,z),r!==z&&se(_,{groupId:z})].filter(Boolean)).then((function(e){var n=e[0],r=e[1];n.enabled?(Object(O.l)(t,"ticketForm",r&&{mode:r}),t.updateView("Chat/ticketForm",n.form)):Object(O.j)(t,"ticketForm"),t.setApplicationState({availability:"offline"})}),(function(t){"CONNECTION_LOST"!==t.code?k():e.reject()}));R().catch(P)}),(function(t){"CONNECTION_LOST"!==t.code?k():e.reject()}));R()}else if("postchat"===a.properties.formType){var B=e.data.properties.answers,V=a.properties.fields;!function(e,t,n){be(e,"postchat",t,n)}(t,V,C(V,B).fields);var W=lt(a,B).filledForm;w.sendEvent({chatId:Object(J.c)(t),event:W,attachToLastThread:!0}).then((function(n){e.resolve(),Object(O.R)(t,e.id,D(t,n)),"rating"in B?function(e,t){var n=U(t),r=e.getApplicationState().testGroup;if(n.score===ye&&n.comment===ye)return 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r=n.id,i=n.timestamp,o=n.threadId;ge(t,e,i),t.setEventServerId(y.d,e.id,r),t.updateEvent(y.d,e.id,{delivered:!0,serverTimestamp:i,thread:o})},bt=function(e){t.updateEvent(y.d,e.id,{failed:!0})};t.on("send_file_events",(function(){t.setApplicationState({isSendingFileEvents:!0});var e=[].concat(Object(J.m)(t));e.filter((function(e){return e.properties.failed})).forEach((function(e){return t.updateEvent(y.d,e.id,{properties:{canceled:!0}})}));var n=e.filter((function(e){var t=e.type,n=e.delivered,r=e.properties,i=r.canceled,o=r.finished;return"file"===t&&!n&&!i&&o})).map((function(e){return w.sendEvent({chatId:Object(J.c)(t),event:{type:"file",customId:e.id,url:e.properties.serverUrl,alternativeText:e.properties.alternativeText}}).then((function(n){t.updateEvent(y.d,e.id,{delivered:!0}),ae(n),Promise.resolve().then((function(){"image"===e.properties.fileType&&URL.revokeObjectURL(e.properties.url)}));var r=e.properties.uploadSource;("clipboard"===r||Math.random()<.1)&&Object(v.d)("file_upload_sent",{uploadSource:r})}))}));Promise.all(n).finally((function(){t.setApplicationState({isSendingFileEvents:!1})}))}));var ht={};t.on("cancel_upload",(function(e){var n=e.eventId,r=t.getEvent(y.d,n);t.updateEvent(y.d,n,{properties:{canceled:!0}}),ht[n]&&ht[n].cancel(),Promise.resolve().then((function(){"image"===r.properties.fileType&&URL.revokeObjectURL(r.properties.url)}))})),t.on("add_message_reaction",(function(e){var n,r=e.eventId,i=e.reaction,o=t.getEvent(y.d,r);w.updateEventProperties({chatId:Object(J.c)(t),threadId:o.thread,eventId:o.serverId,properties:(n={},n.bb9e5b2f1ab480e4a715977b7b1b4279={message_reaction:i},n)}),(1520===t.getApplicationState("license")||Math.random()<.1)&&Object(v.d)("message_reaction_sent",{reaction:i,messageType:o.type,chatId:Object(J.c)(t)})}));var vt=function(e){var n=e.event,r=e.meta;if("file"===n.type){var i=w.uploadFile({file:r.file,onProgress:function(e){return t.updateEvent(y.d,n.id,{properties:{progress:e}})}});return ht[n.id]=i,i.promise.then((function(e){var r=e.url;t.updateEvent(y.d,n.id,{properties:{serverUrl:r,finished:!0}})}),(function(e){"UPLOAD_CANCELED"!==e.code&&t.updateEvent(y.d,n.id,{properties:{failed:!0,failReason:Me(t,e)}})})).finally((function(){delete ht[n.id]}))}if(Object(s.D)(n.type,["message","emoji"]))return w.sendEvent({chatId:Object(J.c)(t),event:Z(t,n)}).then((function(e){mt(n,e)}),(function(){bt(n)}));if("custom_system_message"===n.type)return w.sendEvent({chatId:Object(J.c)(t),event:Z(t,n)}).then(ae,s.U);if("rich_message_postback"===n.type){var o=n.properties,a=o.eventId,c=o.postback;return w.sendRichMessagePostback({chatId:Object(J.c)(t),threadId:t.getEvent(y.d,a).thread,eventId:a,postback:c}).catch(s.U)}if("url_preview"===n.type){var u=w.getUrlInfo({url:n.properties.url}).catch((function(){return null}));return 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