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Text Content

25
July
2023
11:00 am
EST
5:00 pm
CEST


TECHNOLOGY IS TRANSFORMING HOTELS – WHY IS F&B SO LATE TO THE PARTY?

While the rooms side of the hotel business has been adopting technology at
dizzying speed, the F&B department has been slower on the uptake. Yet with
chronic staffing shortages and dwindling profits, the need for technology in F&B
is even more acute.


The question is, how can the F&B department adopt technology in ways that
increase efficiency and profitability while also enhancing the guest experience?

Join us for the next Shiji Buzz, when our panel of experts discusses how
forward-thinking F&B departments are reaping the benefits of technology on the
restaurant floor, in guest rooms, in the kitchen, at the pool, in the back
office, and at the enterprise level.

 * What are the top challenges facing hotel F&B departments today?
 * How can technology improve kitchen operations and reduce food complaints?
 * The POS is the backbone of F&B tech. What features should hoteliers
   prioritize?






OUR SPEAKERS


Moderator
Barry Phillips

Sr. Dir IT Strategic Systems - Loews Hoteles & Co

Barry is an innovative strategist in executive operations management,
specializing in strategy planning, global operations management, contract
negotiations, large-scale project management, branding and awareness
initiatives, P&L management, and customer relations. He excels at transforming
high-profile customer engagement into new business, surpassing goals, and
driving increased profitability. Barry thrives in challenging environments,
adapting and making decisive choices to achieve success. He possesses
exceptional business acumen, identifying opportunities to optimize
organizational success through continuous improvements, restructuring, and
cost-saving technologies. Barry effectively collaborates with diverse clients,
partners, and stakeholders to drive growth and retention.

Moderator
Greg Land

Global Segment Leader - Accommodation, Lodging, Casino & Cruise Industries

J. Gregory Land is a senior sales and marketing leader with a unique combination
of technical and financial background, coupled with experience in strategic
business development, digital transformation, solutions development, management
consulting, global sales, customer experience, digital marketing, distribution
strategy, revenue management, loyalty marketing, brand management, customer
analytics and strategic planning.

Moderator
Christine Lising

Sales & Product Engineer, Infrasys

Christine Lising is a highly accomplished professional with over 20 years of
experience in the hospitality technology industry. As a Sales and Product
Engineer for Infrasys at Shiji, Christine specializes in point of sale
solutions, including Infrasys Cloud Point of Sale and Shiji Digital Dine. Her
expertise and deep understanding of these solutions enable her to assist clients
in optimizing their operations and enhancing guest experiences. With a strong
technical background, Christine effectively communicates complex concepts and
delivers tailored solutions to meet the unique needs of each customer. Her
extensive experience and commitment to customer success make her a valuable
asset in the hospitality technology space.

Moderator
Daniel Craig

Founder at Reknown Marketing

A former hotel general manager, author and marketing executive, Daniel Craig is
the founder of Reknown, a Vancouver-based consultancy providing marketing
strategy and services to hospitality and technology clients worldwide.


MODERATOR


No items found.


ABOUT THE SHIJI BUZZ



The Shiji Buzz will give you a sneak peek of what is to come for Shiji products
and the industry as a whole. With our product and industry experts, we will
discuss how the industry is always changing and ways that Shiji can support your
vision and direction. We will take you on a journey by exploring everything from
guest services, increasing revenue, and utilizing technology to your advantage
in this process. Listen to the previous sessions here.

Listen to the previous sessions here


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Shiji is committed to connecting the global business of hospitality. We provide
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and entertainment companies to better connect with their guests.



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