support.microsoft.com Open in urlscan Pro
2.18.233.31 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://support.microsoft.com/en-us/contactus
Submission: On June 25 via api (June 25th 2019, 6:01:04 pm UTC) from US

Summary HTTP 55 Redirects Links 84 Behaviour Indicators

Summary

This website contacted 11 IPs in 3 countries across 6 domains to perform 55 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 15	2.18.233.31 2.18.233.31	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
3	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba21	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2a02:26f0:6c0... 2a02:26f0:6c00:19d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba1b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
6	2a02:26f0:6c0... 2a02:26f0:6c00:2a0::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	52.0.205.25 52.0.205.25	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
11	51.140.40.236 51.140.40.236	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:181::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
7	2a02:26f0:6c0... 2a02:26f0:6c00:183::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00:283::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
55	11

15 2.18.233.31 (Ascension Island) 1 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a2-18-233-31.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00::210:ba21 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

statics-uhf-eus.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:26f0:6c00:19d::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba1b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a02:26f0:6c00:2a0::2db0 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.0.205.25 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-0-205-25.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 51.140.40.236 (London, United Kingdom)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:181::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a02:26f0:6c00:183::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:283::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
34	microsoft.com 1 redirects support.microsoft.com web.vortex.data.microsoft.com www.microsoft.com compass-ssl.microsoft.com	789 KB
8	clicktale.net cdnssl.clicktale.net conductor.clicktale.net ing-district.clicktale.net Failed	112 KB
4	akamaized.net statics-uhf-eus.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	59 KB
2	gfx.ms mem.gfx.ms	35 KB
1	optimizely.com cdn.optimizely.com	757 B
0	live.com Failed login.live.com Failed
55	6

	Domain	Requested by
15	support.microsoft.com	1 redirects support.microsoft.com
11	web.vortex.data.microsoft.com	support.microsoft.com
7	www.microsoft.com	support.microsoft.com statics-uhf-eus.akamaized.net
6	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	statics-uhf-eus.akamaized.net	support.microsoft.com
2	conductor.clicktale.net	cdnssl.clicktale.net
2	mem.gfx.ms	support.microsoft.com mem.gfx.ms
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
0	ing-district.clicktale.net Failed	cdnssl.clicktale.net
0	login.live.com Failed	support.microsoft.com
55	12

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
store.office.com
account.microsoft.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
a248.e.akamai.net DigiCert ECC Secure Server CA	`2018-10-18` - `2019-10-18`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2018-07-15` - `2019-10-14`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
www.microsoft.com Microsoft IT TLS CA 4	`2018-01-16` - `2020-01-16`	2 years	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh

This page contains 4 frames:

Primary Page: https://support.microsoft.com/en-us/contactus
Frame ID: D60F0F708B839D102F61148B2233D12F
Requests: 53 HTTP requests in this frame

Frame: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Frame ID: B6B2744D0B694A5A46CDAAC14242C3FB
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1561485638&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908
Frame ID: 70EB73A9AAE5E474394D803AD8062D23
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: CFD414116F4D81B167BE4D77DC7088E4
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

55
Requests

87 %
HTTPS

70 %
IPv6

6
Domains

12
Subdomains

11
IPs

3
Countries

995 kB
Transfer

3452 kB
Size

0
Cookies

84 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesAndTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/books
Title: Books

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365/?omkt=en-US
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-6/8ZCNC665SLQ5
Title: Surface Pro 6

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-2/8XQJKK3DD91B
Title: Surface Laptop 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/p/surface-go/8v9dp4lnknsz
Title: Surface Go

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/xbox-one-x
Title: Xbox One X

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/xbox-one-s?xr=shellnav
Title: Xbox One S

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/virtualreality
Title: VR & mixed reality

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/finance/banking-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19175.1 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19175.1

Request Chain 34

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1561485638&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908

55 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request Cookie set contactus Show response
support.microsoft.com/en-us/ 79 KB
16 KB 7470ms
110ms Document
text/html 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

bf3a4a1c7c7b006c5f78ddf34ff0cd4b7f2bfa19c6066df6230969481fbd2a4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: text/html; charset=utf-8
Server: Microsoft-IIS/10.0
X-AspNetMvc-Version: 5.2
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19175.1
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Tue, 25 Jun 2019 18:00:36 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:36 GMT
Content-Length: 14742
Connection: keep-alive
Set-Cookie: ms-asid=b3608b86-734e-4b84-b377-404d7e3bd3cd; domain=support.microsoft.com; path=/ smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-introtta-3|vac-utmodelv2-control|vac-saqfaq-exploredlogdefault|vac-automaticslotfilling-0|vafx-canary-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2019-06-25T18:00:36.7432506Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

GET
H/1.1 200
OK webcorecss.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/ 383 KB
54 KB 54ms
52ms Stylesheet
text/css 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/webcorecss.min.css

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

b08a064aacb748e22425bd018073be0a5991e6fbdc42cc229cc807b465318b6a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:36 GMT
Content-Encoding: gzip
Content-MD5: t3xHRolTFBOWPvfmYlJCuQ==
Connection: keep-alive
Content-Length: 54589
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 25 Jun 2019 00:05:45 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D6F900DF12E46B"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/css
x-ms-request-id: 4eb5336f-201e-00e4-306e-2b0092000000
Cache-Control: max-age=78964
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK maincontent.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/ 135 KB
23 KB 173ms
74ms Stylesheet
text/css 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/maincontent.min.css

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

d85728df980d817ed2aa282f0a1cb7d8d66a5d06e1f9b2f3a96a819796a139e9

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Content-MD5: FbaYK20KYz81al3uSWQ5WA==
Connection: keep-alive
Content-Length: 22803
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 25 Jun 2019 00:05:45 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D6F900DEBFF54D"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/css
x-ms-request-id: d98e14f6-f01e-008b-696e-2ba846000000
Cache-Control: max-age=79022
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK 51-6d3a1e
statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/ 146 KB
20 KB 73ms
7ms Stylesheet
text/css 2a02:26f0:6c00::210:ba21
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/51-6d3a1e?ver=2.0

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_ECDSA, AES_256_GCM

Server

2a02:26f0:6c00::210:ba21 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

28c68fd8c3d21374261e3a1cd672aa551f01c0b04c2f49c1b53df95f6d1cdd7b

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id: 5d0af40b20578f4c8b548f58325fa158
Date: Tue, 25 Jun 2019 18:00:36 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
X-S2: 2019-03-05T19:59:40
P3P: CP="CAO CONi OTR OUR DEM ONL"
X-Activity-Id: 00000000-dbb3-408d-aea9-d1880a79c2a8
Connection: keep-alive
MS-CV: TAjrSf19/0qfvgIF.0
Vary: Accept-Encoding
Content-Length: 19521
X-XSS-Protection: 1
Last-Modified: Tue, 05 Mar 2019 19:59:40 GMT
Server: Microsoft-IIS/10.0
X-Az: {did:-, rid: -, sn: uhf-eus-prod, dt: 2019-03-05T19:08:15.5042997Z, bt: 2019-02-27T00:18:04.0000000Z}
X-S1: 2019-03-05T19:59:40
Access-Control-Allow-Methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
Content-Type: text/css; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=21866344
Timing-Allow-Origin: *
X-AppVersion: 1.0.6997.542
Expires: Wed, 04 Mar 2020 19:59:40 GMT

GET
H/1.1 200
OK override.css
statics-uhf-eus.akamaized.net/statics/ 1 KB
907 B 73ms
8ms Stylesheet
text/css 2a02:26f0:6c00::210:ba21
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://statics-uhf-eus.akamaized.net/statics/override.css?c=7
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 2a02:26f0:6c00::210:ba21 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: 0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:36 GMT
Content-Encoding: gzip
Last-Modified: Tue, 05 Mar 2019 19:05:18 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: 0x8D6A19D82194196
Vary: Accept-Encoding
Content-Type: text/css
x-ms-request-id: 3146b697-b01e-0014-4c8e-d3fb0d000000
x-ms-version: 2009-09-19
Connection: keep-alive
Content-Length: 473

GET
H/1.1 200
OK virtualagent.vendor.application.v3.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/ 787 KB
229 KB 230ms
54ms Script
application/x-javascript 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

7029c4ffb007decac2eae496ce230b2ef4788b968a953b279ad55415c67fa79a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Content-MD5: iLwUmGBxum2+akWOVFEtig==
Connection: keep-alive
Content-Length: 233792
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 25 Jun 2019 00:05:45 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D6F900DEDC0FA1"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/x-javascript
x-ms-request-id: df89f635-a01e-0093-396e-2b85d3000000
Cache-Control: max-age=79040
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK virtualagent.application.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/ 735 KB
185 KB 369ms
72ms Script
application/x-javascript 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

8f70469ad101323c328dec122ce6df5ab5888ed7f4512a23f72f2ccf24836215

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Content-MD5: 5QjVXkpntS1EeRVnl0OvXw==
Connection: keep-alive
Content-Length: 188974
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 25 Jun 2019 00:05:45 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D6F900DED3F758"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/x-javascript
x-ms-request-id: 4eb533db-201e-00e4-126e-2b0092000000
Cache-Control: max-age=78949
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK virtualagent.application.templates.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/ 103 KB
18 KB 692ms
56ms Script
application/x-javascript 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.templates.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

bfe2f45927abf4cc1ac859c199d3cf69b1fb511a62a70b18c5eadc4c8028ac6f

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Content-MD5: cf6sIwLFDK91Yma2/BY8rg==
Connection: keep-alive
Content-Length: 17850
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Tue, 25 Jun 2019 00:05:45 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D6F900DEBFA715"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/x-javascript
x-ms-request-id: d98e159e-f01e-008b-7d6e-2ba846000000
Cache-Control: max-age=78994
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1

200
OK

angular-locale_en-us.js Show response
support.microsoft.com/scripts/lib/i18n/
Redirect Chain

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19175.1
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19175.1

3 KB
1 KB

38ms
38ms

Script
application/javascript

2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19175.1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Resource Hash

36f3de8125c18db4731b41f5403f2a7b9ac09fd6ed2ae40d4045f03a8cdd7a86

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Last-Modified: Mon, 24 Jun 2019 10:32:19 GMT
ETag: "daa09b19782ad51:0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/javascript
Cache-Control: public, max-age=26
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 973

Redirect headers

Location: https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19175.1
Date: Tue, 25 Jun 2019 18:00:37 GMT
Cache-Control: max-age=88
Connection: keep-alive
Content-Length: 207
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/html; charset=UTF-8

GET
H/1.1 200
OK 18-d72213 Show response
statics-uhf-eus.akamaized.net/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/7f-652c90/63-077520/a4-34de62/75-71ddfc/db-bc01... 125 KB
33 KB 66ms
8ms Script
text/javascript 2a02:26f0:6c00::210:ba21
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://statics-uhf-eus.akamaized.net/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/7f-652c90/63-077520/a4-34de62/75-71ddfc/db-bc0148/dc-7e9864/78-4c7d22/9f-d154ca/e4-8302f6/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/32-6dafa3/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/18-d72213?ver=2.0&iife=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_ECDSA, AES_256_GCM

Server

2a02:26f0:6c00::210:ba21 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

55afd02f9ca1fe1b8d3705ef8eba7c9a8e2f0ba4b8d1ab8853a2a10fae9e4ac8

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id: 743514bf79ec144ebf733933c1211ed9
Date: Tue, 25 Jun 2019 18:00:36 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
X-S2: 2019-03-05T19:58:56
P3P: CP="CAO CONi OTR OUR DEM ONL"
X-Activity-Id: 00000000-847f-4c92-af5e-ec7e62259789
Connection: keep-alive
MS-CV: PYfp7yTCFkGqbXBN.0
Vary: Accept-Encoding
Content-Length: 33384
X-XSS-Protection: 1
Last-Modified: Tue, 05 Mar 2019 19:58:56 GMT
Server: Microsoft-IIS/10.0
X-Az: {did:-, rid: -, sn: uhf-eus-prod, dt: 2019-03-05T19:51:26.9163129Z, bt: 2019-02-27T00:18:04.0000000Z}
X-S1: 2019-03-05T19:58:56
Access-Control-Allow-Methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=21866343
Timing-Allow-Origin: *
X-AppVersion: 1.0.6997.542
Expires: Wed, 04 Mar 2020 19:59:39 GMT

GET
H/1.1 200
OK meversion Show response
mem.gfx.ms/ 25 KB
9 KB 100ms
10ms Script
application/javascript 2a02:26f0:6c00:19d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

f7b742b6316a73cecda113430cbaf8c5d9d2c85466979b1947144a333e326139

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Vary: Accept-Encoding
Content-Type: application/javascript
Expires: Wed, 26 Jun 2019 01:16:18 GMT
Cache-Control: public, no-transform, max-age=43200
Connection: keep-alive
Content-Length: 8900
X-UA-Compatible: IE=edge

GET
H2 200 RE1Mu3b
img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/ 4 KB
4 KB 73ms
7ms Image
image/png 2a02:26f0:6c00::210:ba1b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 2a02:26f0:6c00::210:ba1b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 112fec798b78aa02e102a724b5cb1990c0f909bc1d8b7b1fa256eab41bbc0960

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-cms-cdninvalkey: am:RE1Mu3b
date: Tue, 25 Jun 2019 18:00:36 GMT
x-aspnet-version: 4.0.30319
x-source-length: 4054
x-powered-by: ASP.NET
status: 200
x-activityid: aba74623-e8c3-461a-ad3f-1e036a3d1448
x-deployment: a89a5014e89c41b7b60a64d7ee950637
content-length: 4054
timing-allow-origin: *
last-modified: Sun, 23 Jun 2019 11:02:24 GMT
server: Microsoft-IIS/10.0
x-datacenter: NorthEU
content-type: image/png
access-control-allow-origin: *
cache-control: public, max-age=234151
x-instance: Resizer.Web_IN_2
content-location: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
expires: Fri, 28 Jun 2019 11:03:07 GMT

GET
H/1.1 200
OK b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/ptc/ 184 KB
36 KB 60ms
19ms Script
text/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: /
Resource Hash: a5dea4b2009cc9548fbed0a4c0f4afb0d6f7363fb7e97cd19de5cc08b3b0cfe1

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=600
Connection: keep-alive
Content-Length: 36795
Expires: Tue, 25 Jun 2019 18:10:37 GMT

GET
H/1.1 200
OK crossdomainInclCEC.html
cdnssl.clicktale.net/www/tc/ Frame B6B2 0
0 295ms
293ms Document
text/html 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash

Request headers

Host: cdnssl.clicktale.net
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Referer: https://support.microsoft.com/en-us/contactus
Accept-Encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus

Response headers

Cache-Control: max-age=604800
Content-Type: text/html
Content-Encoding: gzip
Last-Modified: Wed, 19 Jun 2019 07:56:53 GMT
Accept-Ranges: bytes
ETag: "8050bb8e7426d51:0"
Vary: Accept-Encoding
Server: Microsoft-IIS/8.5
Content-Length: 1090
Date: Tue, 25 Jun 2019 18:00:37 GMT
Connection: keep-alive
Access-Control-Allow-Origin: *

GET
H/1.1 200
OK monitor-latest.js Show response
cdnssl.clicktale.net/www/ 61 KB
20 KB 53ms
6ms Script
application/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 9d8a2811fe6cec544f8e4ba7915c7ee8d4caa72257d97bf4f8964dae6c621ff6

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus
Origin: https://support.microsoft.com

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Last-Modified: Sun, 07 Apr 2019 08:45:15 GMT
Server: Microsoft-IIS/8.5
ETag: "809f4d381eedd41:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 19662
Expires: Wed, 26 Jun 2019 18:00:37 GMT

GET
H/1.1 200
OK b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/pcc/ 82 KB
22 KB 19ms
6ms Script
text/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/pcc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js?DeploymentConfigName=Release_20190403&Version=2
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: /
Resource Hash: 7b6c299ee7a18449f8d0a02910a700bddd1bcb916b507d5010308352d2476739

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus
Origin: https://support.microsoft.com

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=86400
Connection: keep-alive
Content-Length: 22018
Expires: Wed, 26 Jun 2019 18:00:37 GMT

GET
H/1.1 200
OK WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 20ms
6ms Script
application/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 9fce4d770319f383f33730d624e99f5ffb1403898e5f147a65ab05a7d3d845ef

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus
Origin: https://support.microsoft.com

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Last-Modified: Wed, 05 Jun 2019 12:34:02 GMT
Server: Microsoft-IIS/8.5
ETag: "0d99af49a1bd51:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 18575
Expires: Wed, 26 Jun 2019 18:00:37 GMT

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 6384ms
95ms Other
text/plain 52.0.205.25
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=4109612026634225&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus&3=4487600827961854&4=8756912232119725&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.0.205.25 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-0-205-25.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Tue, 25 Jun 2019 18:00:43 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET monitor
conductor.clicktale.net/ 0
0

GET
H/1.1 200
OK ChangeMonitor-latest.js Show response
cdnssl.clicktale.net/www/ 47 KB
16 KB 11ms
11ms Script
application/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/ChangeMonitor-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 1958bb7f293956e7170f639ce93a3d628ae465fa24fd751e1a2b3cd837059ffa

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus
Origin: https://support.microsoft.com

Response headers

Date: Tue, 25 Jun 2019 18:00:37 GMT
Content-Encoding: gzip
Last-Modified: Tue, 19 Mar 2019 09:03:36 GMT
Server: Microsoft-IIS/8.5
ETag: "0a4b3a232ded41:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 15711
Expires: Wed, 26 Jun 2019 18:00:37 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 3151ms
41ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-06-25T18%3A00%3A37.768Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ZJQVUbHjzAxVwGHk9AYJEH.0%27&-ver=%271.0%27&-impressionGuid=%27e5b56dcd-bdf1-4344-88c0-3e4f35a44fc2%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22ms.partnerId%22%3A%22%22%2C%22ms.refView%22%3A%22%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22%2F57k%2B7foQEiCSNC9.0%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvac-introtta-3%7Cvac-utmodelv2-control%7Cvac-saqfaq-exploredlogdefault%7Cvac-automaticslotfilling-0%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7C%22%2C%22ms.pageType%22%3A%22%22%2C%22ms.isNative%22%3A%22%22%2C%22ms.muid%22%3A%2232AFFD4C98BC6A9A2C6DF0CA99176B38%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*cookies=%27ms-asid%3Db3608b86-734e-4b84-b377-404d7e3bd3cd%3B%27&*isJs=true&*isLoggedIn=false&*flashInstalled=false&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

bd21ce03838614928824ba4a71f408a293712a9b238f98ca8c9fdb6b2754e4a7

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: a0uFpgfuG0mIx1qx5PxVlg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 7962161087.js Show response
cdn.optimizely.com/js/ 87 B
757 B 144ms
69ms Script
text/javascript 2a02:26f0:6c00:181::13b8
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.optimizely.com/js/7962161087.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:6c00:181::13b8 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

AmazonS3 /

Resource Hash

fc81e2817053dcbfc4ea75b58195551553a2cefe9cee0e2f598784d8b0e7f4d0

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000

Request headers

Referer: https://support.microsoft.com/en-us/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-amz-meta-pci_enabled: False
x-amz-version-id: GzF7_0RXklbZOWO37vfP_meP5ViUU.fR
content-encoding: gzip
x-amz-request-id: 306B4BC968B05C6E
status: 200
access-control-max-age: 86400
date: Tue, 25 Jun 2019 18:00:38 GMT
x-amz-replication-status: COMPLETED
server-timing: cdn;desc="AkamaiION";dur=0,rtt;desc="5";dur=0,cdnip;desc="2a02:26f0:6c00:181::13b8";dur=0,cdnmap;desc="";dur=0,proto;desc="h2";dur=0
strict-transport-security: max-age=15768000
content-length: 91
x-amz-id-2: z+96o9NqYRgqLp2EDaSEY9Sw1mscHlDkhJCNNliCUTAM1TJPRDFj57EFmyK4Tt19WLG3MLihdUs=
last-modified: Fri, 07 Jun 2019 23:50:19 GMT
server: AmazonS3
etag: "7a296f7139bcfc143a87a1611b858612"
vary: Accept-Encoding
access-control-allow-methods: GET, HEAD
content-type: text/javascript; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: x-amz-meta-revision
cache-control: max-age=120
x-amz-meta-revision: 134
accept-ranges: bytes
timing-allow-origin: *
access-control-allow-headers: *

GET
H/1.1 200
OK contactus Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 65 KB
8 KB 199ms
198ms XHR
application/json 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus?iecbust=1561485637924

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

f6208278b327b99db529ee52b7d044c275a7afa1a9bf9c246b9246e4c0135526

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus
MS-CV: /57k+7foQEiCSNC9.1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:38 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 6379
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19175.1
Expires: Tue, 25 Jun 2019 18:00:38 GMT

GET
H/1.1 200
OK / Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 39 KB
12 KB 476ms
278ms XHR
application/json 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/?iecbust=1561485637925

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

63dd0209feeeaaebd7c12c30f97fd3357eac3d5b0e5e35acfe6a3ba0899b2901

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus
MS-CV: /57k+7foQEiCSNC9.3
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:38 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 10555
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19175.1
Expires: Tue, 25 Jun 2019 18:00:38 GMT

GET
H/1.1 200
OK AssistedSupportWidgets Show response
support.microsoft.com/app/virtualagentservice/api/skylightcontent/ 426 B
2 KB 817ms
219ms XHR
application/json 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/skylightcontent/AssistedSupportWidgets?iecbust=1561485637963

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

765e6c6b202401db62c78ba8272997d9d4fa32437d6faef2c701b6f01fe1c833

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus
MS-CV: /57k+7foQEiCSNC9.4
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:38 GMT
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Connection: keep-alive
Content-Length: 426
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19175.1
Expires: Tue, 25 Jun 2019 18:00:38 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/normal/ 40 KB
41 KB 86ms
42ms Font
application/font-woff 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/normal/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

1ee846986fbf0bfc9f0996f563d748589a32b29af6a6e444312c5a4da27504c1

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Tue, 25 Jun 2019 18:00:38 GMT
last-modified: Thu, 20 Jun 2019 17:36:36 GMT
x-rtag: RT
etag: "686ebcb58e27d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=844002
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 41280

GET
H2 200 mwfmdl2-v3.07.woff
www.microsoft.com/mwf/_h/v3.07/mwf.app/fonts/ 22 KB
22 KB 60ms
20ms Font
application/font-woff 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/mwf/_h/v3.07/mwf.app/fonts/mwfmdl2-v3.07.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

7f31cbb16dd8190854789bd1b43f15ae60940fb79afbb7cfbef664e12f8a247c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/51-6d3a1e?ver=2.0
Origin: https://support.microsoft.com

Response headers

date: Tue, 25 Jun 2019 18:00:38 GMT
x-content-type-options: nosniff
x-rtag: RT
p3p: CP="CAO CONi OTR OUR DEM ONL"
status: 200
x-activity-id: 646d3dd2-1f5d-45f0-bbcf-8ba843f3e867
tls_version: tls1.2
ms-cv: KsyhsdhWmU6T+FDE.0
content-length: 22376
x-xss-protection: 1
last-modified: Mon, 04 Mar 2019 19:36:54 GMT
x-az: {did:ebbeaea41e034f1a8d3657f77961d2e1, rid: 0, sn: mwf-eus-prod, dt: 2019-03-02T01:04:24.2857917Z, bt: 2018-12-01T00:33:22.0000000Z}
strict-transport-security: max-age=31536000
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type: application/font-woff
access-control-allow-origin: *
cache-control: public, max-age=21778612
access-control-allow-headers: *
x-appversion: 1.0.6909.1001
expires: Tue, 03 Mar 2020 19:37:30 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/light/ 33 KB
33 KB 81ms
47ms Font
application/font-woff 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/light/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

0ed2dc761ddf650b9aab0c366f43ddea0db81e13bbe603a21f2bfef519387ce9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Tue, 25 Jun 2019 18:00:38 GMT
last-modified: Thu, 20 Jun 2019 17:36:36 GMT
x-rtag: RT
etag: "d8ebbb58e27d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=1180804
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 33556

GET
H/1.1 200
OK / Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus/ 65 KB
8 KB 930ms
166ms XHR
application/json 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus/?iecbust=1561485638035

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

f6208278b327b99db529ee52b7d044c275a7afa1a9bf9c246b9246e4c0135526

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus
MS-CV: /57k+7foQEiCSNC9.7
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:38 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 6379
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19175.1
Expires: Tue, 25 Jun 2019 18:00:38 GMT

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
2 KB 1028ms
98ms XHR
text/html 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Resource Hash

826c8ddd297f5c5fe41e8559a3fe115c328adc0d3d8823a9a15a5ce9beb825e7

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus
MS-CV: /57k+7foQEiCSNC9.8
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Jun 2019 18:00:39 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1800
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 580
SupportServerInfo: DB5|fsxweb-Prod-db5|1.0.0.0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 2890ms
20ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-06-25T18%3A00%3A38.055Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.9%27&-ver=%271.0%27&-impressionGuid=%27a0933e90-d813-4b37-8c11-0aefb6afa958%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22canary%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22%2F57k%2B7foQEiCSNC9.8%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvac-introtta-3%7Cvac-utmodelv2-control%7Cvac-saqfaq-exploredlogdefault%7Cvac-automaticslotfilling-0%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%2232AFFD4C98BC6A9A2C6DF0CA99176B38%22%2C%22ms.vlid%22%3A%2232ff58dd-3112-0e0a-97a8-899ec35723bb%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*isJs=true&*isLoggedIn=false&*isManual=true&*flashInstalled=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

6092d4ee73a319c1fe283dfd4135a5b685956819f12fdbacf1c92008a7649def

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: mkqwWRxHDkW89bD9JL9KRQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 2903ms
20ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272019-06-25T18%3A00%3A38.065Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.9%27&-ver=%271.0%27&-impressionGuid=%27a0933e90-d813-4b37-8c11-0aefb6afa958%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22canary%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22%2F57k%2B7foQEiCSNC9.8%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvac-introtta-3%7Cvac-utmodelv2-control%7Cvac-saqfaq-exploredlogdefault%7Cvac-automaticslotfilling-0%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%2232AFFD4C98BC6A9A2C6DF0CA99176B38%22%2C%22ms.vlid%22%3A%2232ff58dd-3112-0e0a-97a8-899ec35723bb%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27A%27&-behavior=20&-content=%27%5B%7B%22contentName%22%3A%22as-ghrd-tested-for-redirection%22%2C%22contentId%22%3A%22as-ghrd-tested-for-redirection%22%2C%22meetsOsRequirements%22%3Afalse%2C%22isDevEject%22%3Afalse%2C%22isRunningNativeLegacy%22%3Afalse%2C%22isRunningUwp%22%3Afalse%2C%22ms-asid%22%3A%222df2571b-c9ce-037f-915a-3b5ae4f8bdbe%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=8732&*cookieEnabled=true&*cookies=%27ms-asid%3D2df2571b-c9ce-037f-915a-3b5ae4f8bdbe%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

3ab532e6f43cc8b8d5253b7f9d291b6e7302c91cca2af95dc90548a53598b49f

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: rnbPDUeAoUKDk7iLI3+ASQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
2 KB 1109ms
111ms XHR
text/html 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Resource Hash

826c8ddd297f5c5fe41e8559a3fe115c328adc0d3d8823a9a15a5ce9beb825e7

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
MS-CV: /57k+7foQEiCSNC9.10
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Jun 2019 18:00:39 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1800
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 580
SupportServerInfo: DB5|fsxweb-Prod-db5|1.0.0.0

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
2 KB 1224ms
117ms XHR
application/json 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1561485638070

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

5eac955b4352403042f4d85af3e02f21c0e36f429ac7c33dd158391d7efaac4b

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
MS-CV: /57k+7foQEiCSNC9.12
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:39 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 505
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19175.1
Expires: Tue, 25 Jun 2019 18:00:39 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 13ms
13ms Font
application/font-woff 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

04c527c1c6347ee6b560c0f0d681f806934ac94e2a416ceb901f760a515dc302

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Tue, 25 Jun 2019 18:00:38 GMT
last-modified: Thu, 20 Jun 2019 17:36:36 GMT
x-rtag: RT
etag: "20f0b6b58e27d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=950425
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 36876

GET

https://support.microsoft.com/app/virtualagentservice/api/silentauth
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1561485638&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3F...

0
0

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/me/MeControl/10.19168.0/en-US/ 102 KB
26 KB 7ms
6ms Script
application/javascript 2a02:26f0:6c00:19d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/me/MeControl/10.19168.0/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

ef9cd78510393dc3f803c568fd4b6eb613f393871dc3600dd5ab4c4466a8e8e8

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Tue, 25 Jun 2019 18:00:38 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 17 Jun 2019 23:33:03 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 25858
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 2763ms
21ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A38.227Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.13%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=3&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

1287d0d95ae4a1ab5a92caed1ee59782701882f09e13bd1741a2c445f91af9f3

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: PpKli5dPGEKroMhOrtrPzg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 2739ms
27ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A38.278Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.13%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-latencyMs=351&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

718c67fbb5057bbf5a8b8b1ce6a766bae87c337b4cbca20bfb4f37fabc692893

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: gL3M0o252U6zf9tUS+OD6w.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 163ms
7ms Image
image/png 2a02:26f0:6c00:283::a8b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:283::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Tue, 25 Jun 2019 18:00:38 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: 159024a4-701e-0103-494a-df893f000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 19ms
18ms Font
application/font-woff 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Tue, 25 Jun 2019 18:00:38 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
etag: "f7f0346f38a9d41:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=421249
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 33980

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 2557ms
21ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A38.485Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-latencyMs=559&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

8c7e779c9fe16dd19c60c7dfe020d7542785f692015de2226978dfadd0b22967

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: cFgSZfKld0uEgxif5EWGhQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

POST /
ing-district.clicktale.net/ctn_v2/auth/ 0
0

GET
DATA 200
OK truncated
/ 360 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 142ms
22ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A38.802Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=839&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

154869b219542b4cdf78b9b79abf4e613296ce7b3ed8b13b245a6873fc339b08

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: pDQdMnPJ5kq5d0fTYGwxvQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 144ms
23ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A38.973Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-latencyMs=936&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

d08cb22a5c0b6e6fb212cb4da4e5222a1fc5ad9a254eac1838492563a63728c2

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: PTgTq432U0uRMZAejNctQQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 145ms
21ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A39.068Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=1032&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

226c14e9bcaf364426ba1c5d0c9931abc795fe7fbab279585095deaa70f791a1

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: ydVFNahMp0uvHFR8Nab97g.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 146ms
22ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A39.190Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=1114&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

07043f9738a12654ab16a6844f21292d083edae001af73edd4f2f8275ed7b0ca

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: YhGnkLzpB0WdrmOt3ah2Ww.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 269ms
21ms Script
application/javascript 51.140.40.236
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-06-25T18%3A00%3A39.301Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2F57k%2B7foQEiCSNC9.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-latencyMs=1229&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-introtta-3%2CCT%3ASMCvac-utmodelv2-control%2CCT%3ASMCvac-saqfaq-exploredlogdefault%2CCT%3ASMCvac-automaticslotfilling-0%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

51.140.40.236 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

d5041a19eae6bd8b73d075d13e0035af71a782516c9457972d12677951a156f4

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 25 Jun 2019 18:00:40 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: dcBO42HebEKyoEu4qEBoFw.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET monitor
conductor.clicktale.net/ 0
0

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 35ms
34ms Font
application/font-woff 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Tue, 25 Jun 2019 18:00:44 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
etag: "dc2a306f38a9d41:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=150155
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 35900

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame CFD4 977 B
933 B 28ms
17ms Document
text/html 2a02:26f0:6c00:183::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: statics-uhf-eus.akamaized.net
URL: https://statics-uhf-eus.akamaized.net/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/7f-652c90/63-077520/a4-34de62/75-71ddfc/db-bc0148/dc-7e9864/78-4c7d22/9f-d154ca/e4-8302f6/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/32-6dafa3/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/18-d72213?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:183::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

6758fe3b19ac823375b8039abf141ba1700352d97f93b9847dc0a3a9288c7d39

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Xss-Protection	1

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: c29cd98e-188e-4e12-a94e-1db961acffd0
ms-cv: jvdFGPHm9ka/rwpF.0
x-appversion: 1.0.7104.31886
x-az: {did:0f33282e4311401e958b35fb1cb65e20, rid: 45, sn: onestore-neu-prod, dt: 2019-06-04T23:18:57.3816701Z, bt: 2019-06-14T17:42:52.0000000Z}
ms-operation-id: 20488098c7d6bb42a909bc01312d93a9
p3p: CP="NON DSP ADM DEV PSD OUR IND STP PHY PRE NAV UNI"
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1
content-length: 391
cache-control: max-age=86400
expires: Wed, 26 Jun 2019 18:00:44 GMT
date: Tue, 25 Jun 2019 18:00:44 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

GET
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
268 B 169ms
168ms XHR
text/plain 52.0.205.25
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=4109612026634225&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.0.205.25 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-0-205-25.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain

Response headers

Date: Tue, 25 Jun 2019 18:00:44 GMT
Vary: *
Content-Type: text/plain
Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1

POST monitor
conductor.clicktale.net/ 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: conductor.clicktale.net
URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=4109612026634225&v=1.5.5

Domain: login.live.com
URL: https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1561485638&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908

Domain: ing-district.clicktale.net
URL: https://ing-district.clicktale.net/ctn_v2/auth/?pid=1020&as=1&818061289&subsid=233396&msgsize=20

Domain: conductor.clicktale.net
URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=4109612026634225&v=1.5.5

Domain: conductor.clicktale.net
URL: https://conductor.clicktale.net/monitor?t=init&p=162&2=4109612026634225&v=1.5.5

Domain: conductor.clicktale.net
URL: https://conductor.clicktale.net/monitor?t=chunk&p=162&2=4109612026634225&v=1.5.5

Domain: conductor.clicktale.net
URL: https://conductor.clicktale.net/monitor?t=chunk&p=162&2=4109612026634225&v=1.5.5

Verdicts & Comments Add Verdict or Comment

137 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

5 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19175.1/virtualagent.application.min.js(Line 161) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
ing-district.clicktale.net
login.live.com
mem.gfx.ms
statics-uhf-eus.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
conductor.clicktale.net
ing-district.clicktale.net
login.live.com
2.18.233.31
2a02:26f0:6c00:181::13b8
2a02:26f0:6c00:183::356e
2a02:26f0:6c00:19d::37
2a02:26f0:6c00:283::a8b
2a02:26f0:6c00:2a0::2db0
2a02:26f0:6c00::210:ba1b
2a02:26f0:6c00::210:ba21
51.140.40.236
52.0.205.25
04c527c1c6347ee6b560c0f0d681f806934ac94e2a416ceb901f760a515dc302
07043f9738a12654ab16a6844f21292d083edae001af73edd4f2f8275ed7b0ca
0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248
0ed2dc761ddf650b9aab0c366f43ddea0db81e13bbe603a21f2bfef519387ce9
112fec798b78aa02e102a724b5cb1990c0f909bc1d8b7b1fa256eab41bbc0960
1287d0d95ae4a1ab5a92caed1ee59782701882f09e13bd1741a2c445f91af9f3
154869b219542b4cdf78b9b79abf4e613296ce7b3ed8b13b245a6873fc339b08
1958bb7f293956e7170f639ce93a3d628ae465fa24fd751e1a2b3cd837059ffa
1ee846986fbf0bfc9f0996f563d748589a32b29af6a6e444312c5a4da27504c1
226c14e9bcaf364426ba1c5d0c9931abc795fe7fbab279585095deaa70f791a1
28c68fd8c3d21374261e3a1cd672aa551f01c0b04c2f49c1b53df95f6d1cdd7b
36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068
36f3de8125c18db4731b41f5403f2a7b9ac09fd6ed2ae40d4045f03a8cdd7a86
3ab532e6f43cc8b8d5253b7f9d291b6e7302c91cca2af95dc90548a53598b49f
55afd02f9ca1fe1b8d3705ef8eba7c9a8e2f0ba4b8d1ab8853a2a10fae9e4ac8
593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2
5eac955b4352403042f4d85af3e02f21c0e36f429ac7c33dd158391d7efaac4b
6092d4ee73a319c1fe283dfd4135a5b685956819f12fdbacf1c92008a7649def
63dd0209feeeaaebd7c12c30f97fd3357eac3d5b0e5e35acfe6a3ba0899b2901
6758fe3b19ac823375b8039abf141ba1700352d97f93b9847dc0a3a9288c7d39
7029c4ffb007decac2eae496ce230b2ef4788b968a953b279ad55415c67fa79a
718c67fbb5057bbf5a8b8b1ce6a766bae87c337b4cbca20bfb4f37fabc692893
765e6c6b202401db62c78ba8272997d9d4fa32437d6faef2c701b6f01fe1c833
7b6c299ee7a18449f8d0a02910a700bddd1bcb916b507d5010308352d2476739
7f31cbb16dd8190854789bd1b43f15ae60940fb79afbb7cfbef664e12f8a247c
826c8ddd297f5c5fe41e8559a3fe115c328adc0d3d8823a9a15a5ce9beb825e7
8c7e779c9fe16dd19c60c7dfe020d7542785f692015de2226978dfadd0b22967
8f70469ad101323c328dec122ce6df5ab5888ed7f4512a23f72f2ccf24836215
942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386
9d8a2811fe6cec544f8e4ba7915c7ee8d4caa72257d97bf4f8964dae6c621ff6
9fce4d770319f383f33730d624e99f5ffb1403898e5f147a65ab05a7d3d845ef
a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2
a5dea4b2009cc9548fbed0a4c0f4afb0d6f7363fb7e97cd19de5cc08b3b0cfe1
b08a064aacb748e22425bd018073be0a5991e6fbdc42cc229cc807b465318b6a
b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be
bd21ce03838614928824ba4a71f408a293712a9b238f98ca8c9fdb6b2754e4a7
bf3a4a1c7c7b006c5f78ddf34ff0cd4b7f2bfa19c6066df6230969481fbd2a4a
bfe2f45927abf4cc1ac859c199d3cf69b1fb511a62a70b18c5eadc4c8028ac6f
d08cb22a5c0b6e6fb212cb4da4e5222a1fc5ad9a254eac1838492563a63728c2
d5041a19eae6bd8b73d075d13e0035af71a782516c9457972d12677951a156f4
d85728df980d817ed2aa282f0a1cb7d8d66a5d06e1f9b2f3a96a819796a139e9
ef9cd78510393dc3f803c568fd4b6eb613f393871dc3600dd5ab4c4466a8e8e8
f6208278b327b99db529ee52b7d044c275a7afa1a9bf9c246b9246e4c0135526
f7b742b6316a73cecda113430cbaf8c5d9d2c85466979b1947144a333e326139
fc81e2817053dcbfc4ea75b58195551553a2cefe9cee0e2f598784d8b0e7f4d0

support.microsoft.com Open in urlscan Pro 2.18.233.31 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Detected technologies

Page Statistics

55 Requests

87 %HTTPS

70 %IPv6

6 Domains

12 Subdomains

11 IPs

3 Countries

995 kBTransfer

3452 kBSize

0 Cookies

84 Outgoing links

Redirected requests

55 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

support.microsoft.com Open in urlscan Pro
2.18.233.31 Public Scan

Screenshot
Live screenshot

Full Image

55
Requests

87 %
HTTPS

70 %
IPv6

6
Domains

12
Subdomains

11
IPs

3
Countries

995 kB
Transfer

3452 kB
Size

0
Cookies

55 HTTP transactions
1 data transactions