academy.izo.es Open in urlscan Pro
52.17.119.105  Public Scan

Form analysis
4 forms found in the DOM

<form data-node-type="commerce-cart-form" style="display:none" class="w-commerce-commercecartform">
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  </script>
  <div class="w-commerce-commercecartlist" data-wf-collection="database.commerceOrder.userItems" data-wf-template-id="wf-template-2514708d-0172-de6e-3ca0-25cc000c58d8"></div>
  <div class="w-commerce-commercecartfooter">
    <div aria-live="" aria-atomic="false" class="w-commerce-commercecartlineitem">
      <div>Subtotal</div>
      <div data-wf-bindings="%5B%7B%22innerHTML%22%3A%7B%22type%22%3A%22CommercePrice%22%2C%22filter%22%3A%7B%22type%22%3A%22price%22%2C%22params%22%3A%5B%5D%7D%2C%22dataPath%22%3A%22database.commerceOrder.subtotal%22%7D%7D%5D"
        class="w-commerce-commercecartordervalue"></div>
    </div>
    <div>
      <div data-node-type="commerce-cart-quick-checkout-actions" style="display:none">
        <a role="button" tabindex="0" aria-haspopup="dialog" aria-label="Apple Pay" data-node-type="commerce-cart-apple-pay-button" style="background-image:-webkit-named-image(apple-pay-logo-white);background-size:100% 50%;background-position:50% 50%;background-repeat:no-repeat" class="w-commerce-commercecartapplepaybutton apple-pay"><div></div></a><a role="button" tabindex="0" aria-haspopup="dialog" data-node-type="commerce-cart-quick-checkout-button" style="display:none" class="w-commerce-commercecartquickcheckoutbutton"><svg class="w-commerce-commercequickcheckoutgoogleicon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="16" height="16" viewBox="0 0 16 16"><defs><polygon id="google-mark-a" points="0 .329 3.494 .329 3.494 7.649 0 7.649"></polygon><polygon id="google-mark-c" points=".894 0 13.169 0 13.169 6.443 .894 6.443"></polygon></defs><g fill="none" fill-rule="evenodd"><path fill="#4285F4" d="M10.5967,12.0469 L10.5967,14.0649 L13.1167,14.0649 C14.6047,12.6759 15.4577,10.6209 15.4577,8.1779 C15.4577,7.6339 15.4137,7.0889 15.3257,6.5559 L7.8887,6.5559 L7.8887,9.6329 L12.1507,9.6329 C11.9767,10.6119 11.4147,11.4899 10.5967,12.0469"></path><path fill="#34A853" d="M7.8887,16 C10.0137,16 11.8107,15.289 13.1147,14.067 C13.1147,14.066 13.1157,14.065 13.1167,14.064 L10.5967,12.047 C10.5877,12.053 10.5807,12.061 10.5727,12.067 C9.8607,12.556 8.9507,12.833 7.8887,12.833 C5.8577,12.833 4.1387,11.457 3.4937,9.605 L0.8747,9.605 L0.8747,11.648 C2.2197,14.319 4.9287,16 7.8887,16"></path><g transform="translate(0 4)"><mask id="google-mark-b" fill="#fff"><use xlink:href="#google-mark-a"></use></mask><path fill="#FBBC04" d="M3.4639,5.5337 C3.1369,4.5477 3.1359,3.4727 3.4609,2.4757 L3.4639,2.4777 C3.4679,2.4657 3.4749,2.4547 3.4789,2.4427 L3.4939,0.3287 L0.8939,0.3287 C0.8799,0.3577 0.8599,0.3827 0.8459,0.4117 C-0.2821,2.6667 -0.2821,5.3337 0.8459,7.5887 L0.8459,7.5997 C0.8549,7.6167 0.8659,7.6317 0.8749,7.6487 L3.4939,5.6057 C3.4849,5.5807 3.4729,5.5587 3.4639,5.5337" mask="url(#google-mark-b)"></path></g><mask id="google-mark-d" fill="#fff"><use xlink:href="#google-mark-c"></use></mask><path fill="#EA4335" d="M0.894,4.3291 L3.478,6.4431 C4.113,4.5611 5.843,3.1671 7.889,3.1671 C9.018,3.1451 10.102,3.5781 10.912,4.3671 L13.169,2.0781 C11.733,0.7231 9.85,-0.0219 7.889,0.0001 C4.941,0.0001 2.245,1.6791 0.894,4.3291" mask="url(#google-mark-d)"></path></g></svg><svg class="w-commerce-commercequickcheckoutmicrosofticon" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16"><g fill="none" fill-rule="evenodd"><polygon fill="#F05022" points="7 7 1 7 1 1 7 1"></polygon><polygon fill="#7DB902" points="15 7 9 7 9 1 15 1"></polygon><polygon fill="#00A4EE" points="7 15 1 15 1 9 7 9"></polygon><polygon fill="#FFB700" points="15 15 9 15 9 9 15 9"></polygon></g></svg><div>Pay with browser.</div></a>
      </div>
      <a data-node-type="cart-checkout-button" href="/checkout" value="Ir a la cesta" class="w-commerce-commercecartcheckoutbutton button-primary-2" data-loading-text="Espere..." data-publishable-key="pk_live_51KKd5hKCRQ7PzlFRjpZmBAjX2g7ozQIkTMQLC1uyqUQyQzfoUE3V9gOZ6Gnu73AolSURwUSDWpaU0nCGzwddN8xT00011bUOaf">Ir a la cesta</a>
    </div>
  </div>
</form>

Name: wf-form-Contact-Form — GET

<form id="wf-form-Contact-Form" name="wf-form-Contact-Form" data-name="Contact Form" method="get" class="contact-form" data-wf-page-id="628caa9118559642e24c2eea" data-wf-element-id="6a9c5257-fa14-9469-63f3-230881672d7a" aria-label="Contact Form"
  siq_id="autopick_1884"><input class="input name w-input" maxlength="256" name="Nombre" data-name="Nombre" placeholder="Nombre" type="text" id="Nombre-3" required=""><input class="input email w-input" maxlength="256" name="Email" data-name="Email"
    placeholder="Email" type="email" id="Email-3" required=""><input class="input phone w-input" maxlength="256" name="Telefono" data-name="Telefono" placeholder="Teléfono" type="tel" id="Telefono-3" required=""><input class="input company w-input"
    maxlength="256" name="Empresa" data-name="Empresa" placeholder="Empresa" type="text" id="Empresa-3">
  <div id="w-node-_6a9c5257-fa14-9469-63f3-230881672d7f-e24c2eea" class="select-wrapper"><select id="Pais-3" name="Pais" data-name="Pais" required="" class="select w-select">
      <option value="">País</option>
      <option value="Argentina">Argentina</option>
      <option value="Chile">Chile</option>
      <option value="Bolivia">Bolivia</option>
      <option value="Perú">Perú</option>
      <option value="Ecuador">Ecuador</option>
      <option value="Colombia">Colombia</option>
      <option value="Costa Rica">Costa Rica</option>
      <option value="Panamá">Panamá</option>
      <option value="Venezuela">Venezuela</option>
      <option value="México">México</option>
      <option value="El Salvador">El Salvador</option>
      <option value="República Dominicana">República Dominicana</option>
      <option value="Guatemala">Guatemala</option>
      <option value="Honduras">Honduras</option>
      <option value="España">España</option>
      <option value="Portugal">Portugal</option>
      <option value="Otro">Otro</option>
    </select></div>
  <div id="w-node-_6a9c5257-fa14-9469-63f3-230881672d81-e24c2eea" class="select-wrapper"><select id="Formacion" name="Formaci-n" data-name="Formación" required="" class="select w-select">
      <option value="">Formación</option>
      <option value="Certificación CXM Online">Certificación CXM Online</option>
      <option value="Certificación CXM Presencial">Certificación CXM Presencial</option>
      <option value="Certificación EXM Online">Certificación EXM Online</option>
      <option value="Programa Online CXM360">Programa Online CXM360</option>
      <option value="Programa Online EXM360">Programa Online EXM360</option>
      <option value="Bootcamp Online CX">Bootcamp Online CX</option>
      <option value="Bootcamp Online EX">Bootcamp Online EX</option>
      <option value="Curso Online UX/UI">Curso Online UX/UI</option>
      <option value="Curso Online Emotional Customer Service">Curso Online Emotional Customer Service</option>
      <option value="Gestión de VoC &amp; NPS">Gestión de VoC &amp; NPS</option>
      <option value="Gestión de Close The Loop">Gestión de Close The Loop</option>
      <option value="Advanced Customer Journey Mapping">Advanced Customer Journey Mapping</option>
      <option value="Agile CX">Agile CX</option>
    </select></div><textarea data-name="Mensaje" maxlength="5000" id="Mensaje-3" name="Mensaje" placeholder="¿En qué podemos ayudarte....?" class="text-area w-node-_6a9c5257-fa14-9469-63f3-230881672d83-e24c2eea w-input"></textarea>
  <div id="w-node-_6a9c5257-fa14-9469-63f3-230881672d84-e24c2eea" class="button-primary contact-form-button"><input type="submit" data-wait="Espera un momento..." class="contact-form-link w-button" value="Contactar">
    <div class="link-arrow"></div>
  </div>
</form>

Name: wf-form-Footer-Newsletter-Form — GET

<form id="wf-form-Footer-Newsletter-Form" name="wf-form-Footer-Newsletter-Form" data-name="Footer Newsletter Form" method="get" class="footer-newsletter-form w-clearfix" data-wf-page-id="628caa9118559642e24c2eea"
  data-wf-element-id="fbe352a6-2c0d-36e1-7d2a-76c998917470" aria-label="Footer Newsletter Form" siq_id="autopick_5692"><input class="input footer-newsletter w-input" maxlength="256" name="Email" data-name="Email" placeholder="Enter your email"
    type="email" id="Email" required="">
  <div class="button-primary footer-newsletter"><input type="submit" data-wait="Please wait..." class="footer-newsletter-link w-button" value="Suscribirse">
    <div class="link-arrow"></div>
  </div>
</form>

<form data-node-type="commerce-cart-form" style="display:none" class="w-commerce-commercecartform">
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Text Content

 * Certificaciones  
   
   
   CERTIFICACIONES PRESENCIALES
   
    * Customer Experience (Executive)
   
   
   CERTIFICACIONES ONLINE
   
    * Customer Experience CXM
    * Employee Experience EXM

 * Programas  
   
   
   PROGRAMAS EX & CX
   
    * Customer Experience (CXM 360)
    * Bootcamp CX
    * Employee Experience (EXM 360)
    * Bootcamp EX
    * Digital Experience (DXM 360)

 * Cursos  
   
   
   CURSOS ESPECIALIZADOS
   
    * Emotional Customer Service
    * Advanced Customer Journey Mapping
    * Gestion de Voz de Cliente & NPS
    * Gestión de Close The Loop

 * Sobre nosotros
 * XM Experts


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¡Hazte Experto en Customer Experience!


CERTIFICACIÓN ONLINE EN CUSTOMER EXPERIENCE

Certifícate en Experiencia de Cliente con la compañía líder de Latinoamérica.
Aprende los conceptos, metodologías y mejores prácticas en un entorno flexible y
personalizado, y desarrolla un proyecto real de experiencia de cliente.

Quiero inscribirme
 Descargar programa 

Formato 100% Online


DESCUBRE NUESTRA METODOLOGÍA CX

Hemos diseñado una metodología de aprendizaje que combina la flexibilidad del
autoestudio y las clases en vivo.
Nuestros formadores son profesionales que están aplicando estas mismas
metodologías y herramientas en su día a día.



CERTIFICACIÓN CXM


¿CÓMO ES EL PROCESO PARA OBTENER LA CERTIFICACIÓN?

Contactar  
01


CURSO CXM 360

El curso CXM 360 te proporciona los conocimientos, herramientas, metodologías y
mejores prácticas para la implementación de una estrategia de experiencia de
cliente.

02


BOOTCAMP CX

Una vez realizado el curso, participarás en el Bootcamp CX, un programa 100%
práctico para desarrollar de forma tutorizada un proyecto real de CX.

03


EXAMEN Y CERTIFICACIÓN

Por último, realizarás una prueba de certificación para validar los
conocimientos, obteniendo el certificado como CX Expert de Izo.


LA CERTIFICACIÓN DE CUSTOMER EXPERIENCE MÁS COMPLETA DEL MERCADO


METODOLOGÍA HÍBRIDA

La mejor combinación: contenidos de autoestudio para un aprendizaje flexible con
sesiones en vivo para una experiencia completa.


TOOLKIT CX

Recibirás tu propio Toolkit con más de 20 guías metodológicas y plantillas para
implementar en tus proyectos de Customer Experience.


FLEXIBILIDAD

La metodología online te permite desarrollar tu aprendizaje de forma flexible.
Todas las sesiones están grabadas y tendrás acceso a todo el contenido durante 6
meses.


REALIZADO POR EXPERTOS

Nuestros mejores consultores,
serán tus profesores.
Aprenderás la misma metodología que usan en su día a día.


ENFOCADO A RESULTADOS

La experiencia de cliente es una estrategia de negocio. Te enseñaremos cómo
hacer que tu proyecto de CX tenga impacto con resultados.


CLASES AMENAS

Aprenderás de forma amena y entretenida. Los profesores llevan años en el mundo
de la docencia y las dinámicas de las clases harán que aprendas sin darte
cuenta.

Quiero inscribirme  


¿QUIERES CONVERTIRTE EN EXPERTO EN CUSTOMER EXPERIENCE?

Este certificado reconoce a quien lo obtiene las 40 horas de formación y la
realización de un proyecto práctico real en Customer Experience Management. El
certificado es privado y emitido por la empresa Izo, consultora líder en
Experiencia de Cliente en España y Latinoamérica.

Quiero certificarme en CX 
FAQs


PREGUNTAS FRECUENTES


¿CUÁNTAS HORAS TENGO QUE DEDICARLE A LA CERTIFICACIÓN ONLINE CXM?



Cada semana hay una sesión en vivo de 2 horas de duración. Algunas semanas,
además hay una tutoría live también de 2 horas. El contenido de autoestudio
deberás gestionártelo tú, pero se recomienda dedicarle al menos 3/4 horas
semanales. Siéntete libre de adaptar tu tiempo para sacarle el máximo partido.


¿ES NECESARIO QUE TENGA CONOCIMIENTOS TÉCNICOS O EXPERIENCIA PREVIA PARA
REALIZAR ESTA CERTIFICACIÓN?



No es imprescindible tener experiencia o conocimientos técnicos previos, pero sí
es recomendable haber tenido relación, ya sea a nivel formativo o a nivel
experiencia profesional, con el desempeño de funciones estratégicas, o en
departamentos de ventas, comercial, marketing o advicing.


¿CUÁNTAS EDICIONES TIENE LA CERTIFICACIÓN ONLINE CXM?



Cada año celebramos 11 ediciones del Programa Online CXM360 y 2 ediciones del
Bootcamp CXM para certificarte como Experto en Customer Experience con Izo, la
consultora líder en Iberoamérica.


¿QUÉ ME OFRECE ESTA CERTIFICACIÓN EN COMPARACIÓN A OTROS CURSOS ONLINE DE
CUSTOMER EXPERIENCE?



Podrás convertirte en experto en CX combinando a la perfección todos los
beneficios de un formato presencial, con las ventajas de una formación online.
Tendrás flexibilidad horaria, autonomía y autogestión de los contenidos, pero
podrás charlar con expertos y aprovechar las sesiones en vivo para resolver tus
dudas.


¿LAS SESIONES CON LOS EXPERTOS SON GRABADAS O EN DIRECTO?



Todas las sesiones con los expertos son en directo, pero quedan grabadas y
subidas en la plataforma de Izo University para que las puedas ver en diferido
cuando quieras. El contenido de autoestudio que tienes que preparar tú mismo
contiene videos y formatos que han sido previamente grabados y editados.


¿QUÉ RECIBO CUANDO FINALIZA EL CERTIFICACIÓN ONLINE CXM?



Al finalizar la Certificación CXM te llevas, no solo la metodología estratégica
de Izo, si no que también vas a recibir: un diploma final de reconocimiento como
Experto CX, toolkit metodológico con plantillas, guías, manuales, acceso a la
comunidad de Expertos CX de Izo y los contactos de profesionales CX como tú.


100% GARANTÍA DE SATISFACCIÓN

Pruébalo sin riesgo. Si no te convence, te devolvemos el 100% de tu dinero.


Estamos tan convencidos de los resultados de nuestro programa de certificación,
que si el curso no cumple con tus expectativas en las primeras 3 semanas de
iniciar el programa, te devolvemos el 100% de tu dinero.

IZO XM Academy


¿HABLAMOS?

Estamos a tu disposición para solucionar cualquier duda que tengas con todos los
programas de formación :)
‍
Nuestra misión es ayudarte a convertirte en un experto en la gestión de
experiencias.

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 * Certificaciones  
   
   
   CERTIFICACIONES PRESENCIALES
   
    * Customer Experience (Executive)
   
   
   CERTIFICACIONES ONLINE
   
    * Customer Experience CXM
    * Employee Experience EXM

 * Programas  
   
   
   PROGRAMAS EX & CX
   
    * Customer Experience (CXM 360)
    * Bootcamp CX
    * Employee Experience (EXM 360)
    * Bootcamp EX
    * Digital Experience (DXM 360)

 * Cursos  
   
   
   CURSOS ESPECIALIZADOS
   
    * Emotional Customer Service
    * Advanced Customer Journey Mapping
    * Gestion de Voz de Cliente & NPS
    * Gestión de Close The Loop

 * Sobre nosotros
 * XM Experts


0

TU CARRITO

Subtotal

Pay with browser.
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