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MEANINGFUL VIRTUAL, DIGITAL AND IN-PERSON INTERACTION





HUMAN TO HUMAN CONNECTION








DIGITAL AND IN-STORE SOLUTIONS THAT SHOW CASE YOUR BRAND






ENGAGE YOUR CUSTOMERS WHEREVER THEY ARE










PHYSICAL AND DIGITAL CONTENT THAT COMMUNICATES YOUR VALUE













CONSISTENT BRAND MESSAGING


MEASURE OUTPUTS & OUTCOMES, AND DELIVER PERFORMANCE











UNDERSTAND YOUR IMPACT




LET'S TALK












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ABOUT US



THE HUMAN CONNECTION: DIGITALLY INSPIRED

We are an independent Retail Sales and Marketing Agency seamlessly blending
digital technologies with proven field marketing and field sales services.

Customer connection in an integrated retail world requires imagination,
innovation, and inspiration. Consistent messaging across every customer
touchpoint is essential to effectively communicate value, influence decisions
and build brand advocacy.

Our field and store teams are skilled in customer engagement, content creation,
virtual and in-person interactions. When communicating and engaging both
in-store and digitally, we keep the human connection at the heart of your retail
marketing strategy.



Our multi-skilled field sales teams will merchandise your product range,
generate sales and marketing plans for their territory and effectively engage
the retailer either in-store, virtually or via the creation of compelling
digital content. They will deliver measurable results and actionable insights
that promote increased sales performance for your brand.





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FIELD SALES


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PROMOTERS



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Our highly retained promoter teams are carefully selected to be effective
ambassadors for your brand. They merchandise your product range, generate
customers sales through direct in-store engagement and train retail store
colleagues to promote sustained mindshare. They deliver measurable results and
actionable insights that promote increased sales performance for your brand.



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TRAVEL RETAIL



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With authorised access to all UK airports, we manage your airside display
installation projects providing end-to-end ownership that navigates the
complexities of airport access, logistics and clearing processes. Our airside
promoter teams are skilled ambassadors of your brand in high footfall airport
environments trained to effectively engage and deliver key messages to customers
with a short dwell time in store.



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LEARNING PLATFORMS & REWARDS


We know that engagement is vital to the success of your brand performance in
retail. For that reason, we create and deliver learning solutions that
effectively tell your story whilst recognising that retail store staff often
have limited learning time. With a focus on microlearning and micro-engagement
initiatives we make learning about your brand convenient, engaging, and fun.



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MERCHANDISING COMPLIANCE


We can support merchandising compliance of your displays, marketing POS and
products in every UK retail store. Our skilled merchandisers understand how to
achieve visual merchandising compliance, ensuring your displays are where you
expect them to be, your products are visible, available, and priced accurately
and your brand presence optimised to generate sales.



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DISPLAY MANUFACTURE & INSTALLATION


Effectively communicate your brand message with displays that are well designed,
of the highest quality and optimised for their intended environment. By
combining intelligent technologies with great design, the in-store experience
becomes as informative as your online listings, with the added advantage of
physical product interaction and fixture-enabled human interaction.



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SALES & EXPERIENTIAL EVENTS


Deliver memorable experiences to your target audience with our turnkey event
management service that executes your event from end to end. By designing
meaningful experiential events that understand the opportunity, the messages you
want to communicate and to whom, we help you to elevate your brand and
understand the specific measurable impact of your investment. 



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VIRTUAL SALES & PROMOTION


Our virtual sales assistants enable you to achieve a consistent brand experience
across all shopping touchpoint and increase both customer satisfaction and
sales. Access to trained virtual assistants via retail displays or embedded into
your website means you can provide live demonstrations, product information and
support wherever your customers choose to shop.



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PREV



ASUS


Our Field Sales Team provided by Channel Assist has driven a significant
increase in market share for both our ASUS and Republic of Gaming product
ranges. Most impressive is their digital expertise which generates outstanding
content that effectively conveys our value proposition. This, combined with the
team’s level of engagement within our retail partners, has elicited high
performance across multiple sales, marketing, and merchandising metrics.  


ROBERT BOSCH


The Promoter team recruited and deployed by Channel Assist were fantastic
ambassadors for the Robert Bosch brand. The campaign was extremely well managed
from store selection, promoter training and performance management in the field
through to campaign reporting and delivery of performance to deliver great
campaign results.


W H SMITH


Channel Assist’s specific knowledge and approved access of the travel shopping
environment makes them an effective retail marketing agency to successfully
deliver our airside projects. The team are professional and organised and take
full responsibility for every stage of a project with a focus on regular
communication, a high standard of online reporting and delivering optimal
compliance.


MCAFEE


Channel Assist significantly evolved our learning proposition by introducing a
micro-engagement approach which means we can communicate messaging quickly and
succinctly. We can measure which content is delivered to which point of sale, to
how many people and also measure the level of understanding by store. This has
revolutionised the targeting of specific training and learning initiatives
across our retail partners.


GOOGLE CHROMEBOOK


Google Chromebook’s fixture maintenance program has been transformed by Channel
Assist. The real-time visibility of in-store issues, combined with Channel
Assist’s excellent response times and effective remediation of identified
issues, has significantly increased the compliance of our fixture estate across
multiple retailers.


BOSE


The success of our display rollouts is underpinned by the project management and
installation expertise of the Channel Assist team. Their in-depth understanding
of our displays, extensive knowledge, and relationships with retailers, combined
with their multi-skilled installer team means they own and manage our retail
installation projects from end-to-end.


SQUARETRADE


Partnering with Channel Assist to deliver our Life Uninterrupted Roadshow
enabled us to deliver a hugely successful retail channel engagement with the
Three UK stores teams. Their understanding of every aspect of delivering a
focused experiential event was intelligently informed by an in-depth
understanding of our target audience which, when injected with a healthy dose of
fun, resulted in the design of experiences that effectively and successfully
engaged them. The retail roadshow event empowered over 3000 salespeople and
generated an increase in our key performance metric.


SONOS


Channel Assist launched Sonos’ first digital promoter program and effortlessly
managed the pilot from end-to-end. The team were highly trained and fully
equipped as virtual Sonos experts on our website and they achieved impressive
results. Our customer satisfaction and transaction values both increased, and
the team’s conversion rate consistently tracked at 23% and above.



WORK WITH US



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LET'S TALK







Channel Assist Ltd, Portland House, Westfield Road, Pitstone, LU7 9GU






01494 240170


talent@channelassist.co.uk


hello@channelassist.co.uk








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