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THE SHOPLIFTING EPIDEMIC TAKING OVER AMERICA WITH A $100B ANNUAL PRICE TAG
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Published July 1, 2023
Updated July 6, 2023, 11:37 a.m. ET
The US is in the midst of a wide-spread and seemingly intractable epidemic of
organized shoplifting. UCG/Universal Images Group via Getty Images
EXPLORE MORE
* WASHINGTON POST REPORTER SAYS SHOPLIFTING NOT A BIG DEAL BECAUSE US BUILT ON
‘STOLEN LAND’
* I GOT ARRESTED AND MY SEXY MUGSHOT WENT VIRAL — NOW I’M MAKING BANK AND
LIVING THE GOOD LIFE
* THE SHOPLIFTING EPIDEMIC TAKING OVER AMERICA WITH A $100B ANNUAL PRICE TAG
The stories are everywhere: Walmart store closures in Portland and Chicago; an
epidemic of drug store thefts in New York. In Baltimore, a “landmark” grocery
store shuts its doors after nearly 25 years in a community desperate for fresh
food.
While in San Francisco, reports of big-box chains abandoning its downtown have
become near-daily occurrences.
The cause: rampant, often organized, and seemingly consequenceless shoplifting.
Indeed, the US is deep in what many are calling an epidemic of thefts that cost
retailers nearly $100 billion in 2021.
And this epidemic is impacting both the bottom lines and operational strategies
of massive companies ranging from Macy’s to Ulta.
From 2014-2015, I lived on Los Angeles’ Skid Row as a homeless drug addict.
My daily heroin and crack-cocaine habit cost hundreds of dollars, which I
primarily supported through professional shoplifting (also known as “boosting”).
10
Major retailers such as Target have been especially hard hit by the nation’s
ongoing shoplifting epidemic; here, NYPD officers arrest a suspected shoplifter
at a Target branch in Manhattan in May 2023. Helayne Seidman
The trade was lucrative and the threat of arrest was fairly minimal.
Across the political spectrums, analysts and academics endlessly debate the
causes of this scourge, but for me, the roots could not be clearer.
“Working” just four hours a day, I would “earn” up to $350 in untaxed cash,
which allowed me to maintain my drug habit for over a year.
Items that are typically “boosted” and then sold to stolen merchandise dealers
(aka “fences”) are mostly health and beauty products, over-the-counter
medications, and even food.
10
Retailers such as Duane Reade are now barricading certain merchandise behind
plexiglass barriers. Helayne Seidman
Once a working relationship is set up with a fence, they’ll typically provide
“grocery lists” of the items they’re seeking, and boosters — like I once was —
are usually paid between 10-20% of their retail value.
Back then fences either resold the stolen goods to local corner stores or set up
tables at unofficial flea markets to offload their items.
SEE ALSO
RITE AID BOSSES BLAME OUT-OF-CONTROL NYC SHOPLIFTING FOR $5M REVENUE HIT
In recent years, however, fences have also turned to Amazon, eBay, and even
Facebook where they sell their stolen bounty with ease.
This, in combination with lax enforcement policies in major cities like San
Francisco and New York City, has created an economic boom for thievery.
Ten years ago during my criminal career, there was always the threat of arrest –
even after the passing of Prop 47 in 2014, which made shoplifting items valued
at more than $950 a misdemeanor in California.
Prop 47 ensured that I couldn’t get sentenced to prison, but I often endured
short stints in jail.
There I would go through violent withdrawals from heroin, but still, I continued
to steal once I was released a few days later.
But following the 2020 push to defund the police and the subsequent loss of
officers, professional shoplifters now operate in public and with clear
impunity.
10
The surge in organized shoplifting now means basic items are locked up — causing
their sales to often plummet by 20 percent or more. Helayne Seidman
Every day, videos emerge of robbers blithely filling duffle bags as store
employees watch helplessly out of fear of violence or legal retribution.
Rather than try and prevent pilfering— which was once considered part of their
jobs — workers have become impotent enablers of a new criminal class that
functions seemingly without conscience or consequence.
Politicians such as Alexandria Ocasio-Cortez have defended shoplifters as
victims of an oppressive economic system, and vilified citizens and police
officers that stand against them.
“It’s much easier to frame people who steal baby formula and medicine as
monsters to be jailed than acknowledge our politics and economic priorities
create conditions where people steal baby formula to survive,” Tweeted AOC last
year.
10
Union Station Square in San Francisco has been especially hard hit by
shoplifting, with some 20 businesses closing their doors in recent years. Getty
Images
Backed by this sort of political messaging, professional shoplifting has
skyrocketed — up 26.5% nationwide in 2021 according to Forbes.
And as a result, everything from allergy medications to instant coffee is now
barricaded behind lock and key in order to keep them safe.
Take Walgreens — a staple of everyday life across America.
In 2021, Walgreens closed five San Francisco outposts due to organized
shoplifting.
SEE ALSO
SHOPLIFTING IN NYC IS SO BAD SUPERMARKETS ARE LOCKING UP, INSTALLING ANTI-THEFT
DEVICES ON $6 ICE CREAM: ‘THIS IS THE AGE WE LIVE IN NOW’
Two years later, the company debuted an entire “Anti-Theft Store” in Chicago
this past May, locking nearly every item away in a storage area and requiring
customers to order them from a kiosk.
True, Walgreens CFO James Kehoe recently conceded the company may have
overstated the effect of organized theft on their bottom line.
But the visuals — metal detectors to gain entry, QR codes to request items —
speak for themselves.
Unsurprisingly, actual paying customers have become fed up with everyday staples
now barricaded behind plexiglass panels. In fact, it’s common for item sales to
drop 15-25% once they are locked away, which only pushes customers to purchase
these items online.
Already battered by the dominance of retailers like Amazon, brick-and-mortar
chains must now contend with both relentless shoplifting — and those shoplifted
goods resold, with no little irony, on Amazon.
With police battered from combating organized theft, and customers frustrated by
the retailers’ “lock everything away” approach, professional shoplifting has
begun to appear intractable and unsolvable in many cities across the country.
No wonder some New York City shops have even begun installing anti-theft devices
on $6 pints of ice cream.
10
Many retailers are not just barricading products behind protective glass, but
devising elaborate electronic retrieval systems to further discourage theft.
UCG/Universal Images Group via Getty Images
In May, Wal-Mart announced the closing of 23 more stores nationwide.
Just a month earlier, Target revealed plans to close four stores amid reports
that the chain is slated to lose $600 million to organized theft by the end of
the year.
As is often the case, the most vulnerable communities suffer most from stores
shut down; remember that “landmark” Baltimore grocer that closed last month due
to rampant theft? It was one of the only retailers of its kind left the city’s
historic Mt. Vernon district.
It’s not just big-box stores and major corporations that are feeling the pain.
10
In May 2023, Walmart announced the closure of 23 stores nationwide because of
rampant shoplifting. REUTERS
Theft among small-business owners in New York City has risen by 77% over the
past five years to $330 million.
Unlike along much of the west coast, NYC officials are responding.
This May, Mayor Adams proposed an anti-theft plan for his city.
The plan, however, is far from meeting the demands of a rising cohort of
anti-theft advocacy groups, such as the Collective Action To Protect Our Stores
coalition (CAPS), which is comprised of local business owners.
10
New York City Mayor Eric Adams released a comprehensive proposal to reduce
shoplifting in his city. Luiz Rampelotto/EuropaNewswire/Shutterstock
CAPS has called for reinstating bail, creating an NYPD and DA unit dedicated to
retail theft, and raising assaults on retail workers to a Class D Felony — which
presently includes offenses such as burglary and robbery.
Instead, Mayor Adams is offering “solutions” such as de-escalation training for
retail workers, early intervention programs in lieu of jail for thieves, and
most preposterous, the installation of kiosks at retail stores to link potential
shoplifters with welfare programs.
Not only is this a slap in the face to citizens and local business owners, but
it’s also a nonsensical approach that seemingly privileges social justice
strategies ahead of actual anti-theft solutions.
San Francisco has been especially hard hit by organized shoplifting.
San Francisco Target puts inventory on lockdown amid shoplifting crisis in April
2023
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Without a doubt, the pandemic had a massive economic impact on the city.
But representatives from the nearly 20 businesses that have closed in the city’s
Union Square shopping district since 2020 largely reported that staff safety,
and a decrease in foot traffic due to crime-related violence, were the main
contributors.
Three years after widespread calls to “defund the police,” San Francisco is
facing a police officer shortage so severe that it was recently described as
“catastrophic” by City Supervisor Matt Dorsey.
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Add in the aggressive pro-criminal agenda touted by former DA Chesa Boudin and
the current crime spree appears to have no end.
In fact, in 2021 Boudin’s conviction rate for petty crime had dropped to just
7.3 percent — compared to 51.3% in 2016 before he took office according to SF
Gate.
Little wonder Boudin was recalled in June of 2022, replaced by the “moderate
Democrat” Brooke Jenkins.
The strategy worked — at least initially: Arrest rates surged some 300 percent
in Jenkins’ first month as DA, according to missionlocal.org, though actual
conviction rates remained at a dismal 22 percent.
By 2023, non-violent crime had dropped 13.3 percent under Jenkins, however,
violent crime had increased by 6.1 percent.
Despite Jenkins’ tough messaging and half-hearted crackdown, damage from the
years of criminal leniency and neglect now appear to be permanent.
Impossible as it is to believe, the situation in San Francisco has actually
gotten worse.
On April 27, a security guard at a Downtown Walgreens shot and killed suspected
shoplifter Banko Brown — one of the first such death of its kind in the city.
10
Chesa Boudin, the former San Francisco District Attorney, was kicked out of
office last year by irate city voters fed up with his soft-in-crime policies. AP
The guard was initially arrested, but DA Brook Jenkins dropped all charges,
stating that his life was at risk after Brown threatened to stab him.
Brown’s death was an absolute tragedy and the punishment for shoplifting
shouldn’t be death. But it only underscores what many have long believed is
inevitable: That the city’s lenient-on-crime culture would eventually result in
a body count.
Brown had a laundry list of prior arrests and convictions, and his criminal
career was enabled thanks to a long-term lack of prosecutorial oversight.
Without a return to law and order, additional tragedies like Brown’s are almost
fated to continue.
10
The author, a former drug addict, says much of the nation’s shoplifting epidemic
is caused by addicts like he was — forced to steal items in order to feed their
illicit narcotics habits. Eric Guel for NY Post
Indeed, much like the subway death of Jordan Williams at the hands of Daniel
Penny in New York in May, failures at early intervention are stoking a nascent
sense of vigilantism that will only exacerbate urban chaos and decay.
Both Brown and Penny might still be alive had soft-on-crime policies not fueled
their paper trails of lawlessness.
As a former professional shoplifter, I was unable to stop until I was finally
arrested and sentenced to six months in jail.
There, I was able to detox from heroin and find my way into a treatment center a
few months after my release.
10
In April 2023, Banko Brown was killed by a security guard at a Downtown
Walgreens in San Francisco during a suspected shoplifting incident. Brown had a
long history of prior arrests.
Most professional shoplifters are much like I was, thieving to feed their
addictions.
Breaking this cycle requires detox and long-term drug treatment — even for those
who refuse it.
In tandem, prosecutorial leniency, and no-cash bail must be abolished if we’re
to have any chance of returning to a system where products are actually
purchased, rather than pilfered.
293
What do you think? Post a comment.
Sure, booths offering access to social services can help those who seek it.
But no matter how shiny or sophisticated, no electronic kiosk would have
prevented me from shoplifting to feed my $ 350-a-day heroin and cocaine habit.
Jared Klickstein’s writing can be found at jaredklickstein.substack.com; he’s
currently working on the memoir “Crooked Smile,” which will be published next
year.
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* 7/1/23
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MOTHER HOSTAGE
Major retailers such as Target have been especially hard hit by the nation's
ongoing shoplifting epidemic; here, NYPD officers arrest a suspected shoplifter
at a Target branch in Manhattan in May 2023. Helayne Seidman
Retailers such as Duane Reade are now barricading certain merchandise behind
plexiglass barriers. Helayne Seidman
The surge in organized shoplifting now means basic items are locked up — causing
their sales to often plummet by 20 percent or more. Helayne Seidman
Union Station Square in San Francisco has been especially hard hit by
shoplifting, with some 20 businesses closing their doors in recent years. Getty
Images
Many retailers are not just barricading products behind protective glass, but
devising elaborate electronic retrieval systems to further discourage theft.
UCG/Universal Images Group via Getty Images
In May 2023, Walmart announced the closure of 23 stores nationwide because of
rampant shoplifting. REUTERS
New York City Mayor Eric Adams released a comprehensive proposal to reduce
shoplifting in his city. Luiz Rampelotto/EuropaNewswire/Shutterstock
Chesa Boudin, the former San Francisco District Attorney, was kicked out of
office last year by irate city voters fed up with his soft-in-crime policies. AP
The author, a former drug addict, says much of the nation's shoplifting epidemic
is caused by addicts like he was — forced to steal items in order to feed their
illicit narcotics habits. Eric Guel for NY Post
In April 2023, Banko Brown was killed by a security guard at a Downtown
Walgreens in San Francisco during a suspected shoplifting incident. Brown had a
long history of prior arrests.
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such as customizing a certain webpage or remembering if we have asked you to
sign up for our Services. With mobile or other internet enabled devices,
functionality cookies may collect a unique identifier assigned to an internet
enabled device (mobile, tablet), geolocation data or other traffic information
for that device. These features help us improve your experience with the
website, for example, to determine the appropriate device location during a
session or count articles viewed.
NYP - ANALYTICS COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers, such as Google Analytics, use analytics cookies to
collect information about your use of the website to help create reports and
statistics on the performance of the website, which enable us to improve the way
the site works. Analytics cookies collect information such as your IP address,
type of device, operating system, referring URLs, country information data and
time of page visits, and pages visited. This information allows us to identify
overall patterns of usage on the website, and help us record any difficulties
you have with website.
NYP - UNKNOWN
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NYP OBSOLETE
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SOCIAL MEDIA COOKIES
These cookies are set by a range of social media services that we have added to
the site to enable you to share our content with your friends and networks. They
are capable of tracking your browser across other sites and building up a
profile of your interests. This may impact the content and messages you see on
other websites you visit. If you do not allow these cookies you may not be
able to use or see these sharing tools.
TARGETING COOKIES
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
PERFORMANCE COOKIES
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
FUNCTIONAL COOKIES
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then
some or all of these services may not function properly.
NEWSCORP.COM STRICTLY NECESSARY AND FUNCTIONALITY COOKIES
Strictly necessary cookies are essential for the website to function correctly.
These cookies may be used to assist in fraud prevention, security and to enable
filling in forms. You can set your browser to block or alert you about these
cookies, but without them, some parts of the website may not work. Functionality
cookies may collect a unique identifier assigned to an internet enabled device
(mobile, tablet), geolocation data or other traffic information for that device.
These features help us improve your experience with the website, for example, to
determine the appropriate device location during a session or store language
settings.
NEWSCORP.COM - UNKNOWN COOKIES
Newscorp.com - Unknown cookies
Cookies on the newscorp.com website that show up in the scan, but were not
identified in the cookie audit of 2022.
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