www.pega.com Open in urlscan Pro
151.101.14.133 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://email.em.pega.com/c/eJydU8tymzAU_Rp7hwchELDwwgE8dcevqV0nzoZRJGE0RkAkOU7y9b3CbtNNN53R6L6Pjo6AT1HMyQsey2lEUEgSFExiP4...
Effective URL:
https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=Dig...
Submission: On February 24 via api (February 24th 2021, 7:10:43 pm UTC) from US

Summary HTTP 237 Redirects Links 25 Behaviour Indicators

Summary

This website contacted 53 IPs in 5 countries across 37 domains to perform 237 HTTP transactions. The main IP is 151.101.14.133, located in Frankfurt am Main, Germany and belongs to FASTLY, US. The main domain is www.pega.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 6th 2021. Valid for: a year.

This is the only time www.pega.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	34.226.113.11 34.226.113.11	14618 (AMAZON-AES) (AMAZON-AES)
2	198.22.153.103 198.22.153.103	33058 (PEGASYSTEMS) (PEGASYSTEMS)
49	151.101.14.133 151.101.14.133	54113 (FASTLY) (FASTLY)
1	65.9.20.21 65.9.20.21	16509 (AMAZON-02) (AMAZON-02)
1	184.30.21.32 184.30.21.32	16625 (AKAMAI-AS) (AKAMAI-AS)
1	2a04:4e42:3::729 2a04:4e42:3::729	54113 (FASTLY) (FASTLY)
2	13.224.198.208 13.224.198.208	16509 (AMAZON-02) (AMAZON-02)
5	35.244.232.184 35.244.232.184	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:4001:827::2008	15169 (GOOGLE) (GOOGLE)
1	143.204.90.72 143.204.90.72	16509 (AMAZON-02) (AMAZON-02)
6	13.224.195.13 13.224.195.13	16509 (AMAZON-02) (AMAZON-02)
1	2a02:26f0:710... 2a02:26f0:7100:493::25ea	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
10	2a00:1450:400... 2a00:1450:4001:827::200e	15169 (GOOGLE) (GOOGLE)
68	13.224.195.55 13.224.195.55	16509 (AMAZON-02) (AMAZON-02)
2	2a03:2880:f01... 2a03:2880:f01c:8012:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	151.139.237.219 151.139.237.219	33438 (HIGHWINDS2) (HIGHWINDS2)
1	65.9.20.7 65.9.20.7	16509 (AMAZON-02) (AMAZON-02)
1	2600:9000:206... 2600:9000:206f:ba00:16:cfb1:a0c0:93a1	16509 (AMAZON-02) (AMAZON-02)
1	23.111.9.64 23.111.9.64	33438 (HIGHWINDS2) (HIGHWINDS2)
2	54.221.45.149 54.221.45.149	14618 (AMAZON-AES) (AMAZON-AES)
1	13.32.25.48 13.32.25.48	16509 (AMAZON-02) (AMAZON-02)
16	143.204.90.36 143.204.90.36	16509 (AMAZON-02) (AMAZON-02)
3	2a04:4e42:1b:... 2a04:4e42:1b::539	54113 (FASTLY) (FASTLY)
1 2	2620:119:50e3... 2620:119:50e3:101::6cae:b45	14413 (LINKEDIN) (LINKEDIN)
1 1	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a03:2880:f11... 2a03:2880:f11c:8183:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
2	2a00:1450:400... 2a00:1450:400c:c00::9c	15169 (GOOGLE) (GOOGLE)
2	34.202.225.38 34.202.225.38	14618 (AMAZON-AES) (AMAZON-AES)
1 2	216.58.212.166 216.58.212.166	15169 (GOOGLE) (GOOGLE)
1	13.35.254.56 13.35.254.56	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:813::2004	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:4001:82a::2003	15169 (GOOGLE) (GOOGLE)
1	65.9.58.116 65.9.58.116	16509 (AMAZON-02) (AMAZON-02)
2	2.16.186.40 2.16.186.40	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	143.204.90.62 143.204.90.62	16509 (AMAZON-02) (AMAZON-02)
2 2	54.228.192.197 54.228.192.197	16509 (AMAZON-02) (AMAZON-02)
1 2	13.225.80.86 13.225.80.86	16509 (AMAZON-02) (AMAZON-02)
1	34.120.207.148 34.120.207.148	15169 (GOOGLE) (GOOGLE)
2	52.201.82.152 52.201.82.152	14618 (AMAZON-AES) (AMAZON-AES)
1	65.9.58.91 65.9.58.91	16509 (AMAZON-02) (AMAZON-02)
2	184.30.20.207 184.30.20.207	16625 (AKAMAI-AS) (AKAMAI-AS)
1	2a00:1450:400... 2a00:1450:4001:801::2002	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:809::2002	15169 (GOOGLE) (GOOGLE)
1	3.232.192.25 3.232.192.25	14618 (AMAZON-AES) (AMAZON-AES)
1	151.101.14.110 151.101.14.110	54113 (FASTLY) (FASTLY)
2	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a00:1288:80:... 2a00:1288:80:800::7001	203220 (YAHOO-DEB) (YAHOO-DEB)
3	162.247.243.147 162.247.243.147	13335 (CLOUDFLAR...) (CLOUDFLARENET)
6	54.147.21.139 54.147.21.139	14618 (AMAZON-AES) (AMAZON-AES)
1	13.224.195.101 13.224.195.101	16509 (AMAZON-02) (AMAZON-02)
1	18.215.11.20 18.215.11.20	14618 (AMAZON-AES) (AMAZON-AES)
2	100.24.186.63 100.24.186.63	14618 (AMAZON-AES) (AMAZON-AES)
2	18.205.49.143 18.205.49.143	14618 (AMAZON-AES) (AMAZON-AES)
2	2a00:1450:400... 2a00:1450:4001:82a::200a	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:4001:810::2003	15169 (GOOGLE) (GOOGLE)
237	53

1 34.226.113.11 (United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-226-113-11.compute-1.amazonaws.com

email.em.pega.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 198.22.153.103 (Arlington, United States)

ASN33058 (PEGASYSTEMS, US)

lmms.pega.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

49 151.101.14.133 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

www.pega.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.20.21 (Orlando, United States)

ASN16509 (AMAZON-02, US)

consent.truste.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 184.30.21.32 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a184-30-21-32.deploy.static.akamaitechnologies.com

players.brightcove.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a04:4e42:3::729 (United States)

ASN54113 (FASTLY, US)

vjs.zencdn.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.224.198.208 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-198-208.fra2.r.cloudfront.net

edge.api.brightcove.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 35.244.232.184 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 184.232.244.35.bc.googleusercontent.com

metrics.brightcove.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:827::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.90.72 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-90-72.fra50.r.cloudfront.net

js.idio.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 13.224.195.13 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-195-13.fra2.r.cloudfront.net

consent.trustarc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:7100:493::25ea (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 2a00:1450:4001:827::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

68 13.224.195.55 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-195-55.fra2.r.cloudfront.net

js.driftt.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f01c:8012:face:b00c:0:3 (United States)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.139.237.219 (United States)

ASN33438 (HIGHWINDS2, US)

cdn.getsmartcontent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.20.7 (Orlando, United States)

ASN16509 (AMAZON-02, US)

scripts.demandbase.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:206f:ba00:16:cfb1:a0c0:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.c212.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.111.9.64 (United States)

ASN33438 (HIGHWINDS2, US)

scout-cdn.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.221.45.149 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-221-45-149.compute-1.amazonaws.com

api3849.d41.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.25.48 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-25-48.fra56.r.cloudfront.net

cf-images.us-east-1.prod.boltdns.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

16 143.204.90.36 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-90-36.fra50.r.cloudfront.net

consent-pref.trustarc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a04:4e42:1b::539 (United States)

ASN54113 (FASTLY, US)

manifest.prod.boltdns.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:119:50e3:101::6cae:b45 (United States) 1 redirects

ASN14413 (LINKEDIN, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2620:1ec:21::14 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f11c:8183:face:b00c:0:25de (United States)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c00::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.202.225.38 (United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-202-225-38.compute-1.amazonaws.com

s.getsmartcontent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 216.58.212.166 (Mountain View, United States) 1 redirects

ASN15169 (GOOGLE, US)
PTR: ams15s22-in-f166.1e100.net

8017703.fls.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.35.254.56 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-254-56.fra6.r.cloudfront.net

c212.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:813::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:82a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.58.116 (United States)

ASN16509 (AMAZON-02, US)

consent-st.trustarc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2.16.186.40 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a2-16-186-40.deploy.static.akamaitechnologies.com

bcbolt446c5271-a.akamaihd.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.90.62 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-90-62.fra50.r.cloudfront.net

api.company-target.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.228.192.197 (Dublin, Ireland) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-54-228-192-197.eu-west-1.compute.amazonaws.com

match.prod.bidr.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.225.80.86 (United States) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: server-13-225-80-86.fra2.r.cloudfront.net

segments.company-target.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.120.207.148 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 148.207.120.34.bc.googleusercontent.com

id.rlcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.201.82.152 (United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-201-82-152.compute-1.amazonaws.com

scout.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.58.91 (United States)

ASN16509 (AMAZON-02, US)

cdn-0.d41.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 184.30.20.207 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a184-30-20-207.deploy.static.akamaitechnologies.com

pixel.mathtag.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:801::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

adservice.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:809::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

adservice.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.232.192.25 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-232-192-25.compute-1.amazonaws.com

prefmgr-cookie.truste-svc.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.14.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1288:80:800::7001 (United Kingdom)

ASN203220 (YAHOO-DEB, GB)

s.yimg.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 162.247.243.147 (United States)

ASN13335 (CLOUDFLARENET, US)

bam-cell.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 54.147.21.139 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-147-21-139.compute-1.amazonaws.com

metrics.api.drift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.195.101 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-195-101.fra2.r.cloudfront.net

embeds.driftcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.215.11.20 (United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-215-11-20.compute-1.amazonaws.com

bootstrap.api.drift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 100.24.186.63 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-100-24-186-63.compute-1.amazonaws.com

targeting.api.drift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.205.49.143 (United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-205-49-143.compute-1.amazonaws.com

event.api.drift.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:82a::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
68	driftt.com js.driftt.com	751 KB
52	pega.com 1 redirects email.em.pega.com lmms.pega.com www.pega.com	747 KB
23	trustarc.com consent.trustarc.com consent-pref.trustarc.com consent-st.trustarc.com	212 KB
11	drift.com metrics.api.drift.com bootstrap.api.drift.com targeting.api.drift.com event.api.drift.com	6 KB
10	google-analytics.com www.google-analytics.com	56 KB
7	brightcove.com edge.api.brightcove.com metrics.brightcove.com	5 KB
4	doubleclick.net 1 redirects stats.g.doubleclick.net 8017703.fls.doubleclick.net	3 KB
4	boltdns.net cf-images.us-east-1.prod.boltdns.net manifest.prod.boltdns.net	233 KB
3	nr-data.net bam-cell.nr-data.net	2 KB
3	company-target.com 1 redirects api.company-target.com segments.company-target.com	2 KB
3	google.de www.google.de adservice.google.de	1 KB
3	google.com www.google.com adservice.google.com	2 KB
3	linkedin.com 2 redirects px.ads.linkedin.com www.linkedin.com	3 KB
3	d41.co api3849.d41.co cdn-0.d41.co	5 KB
3	salesloft.com scout-cdn.salesloft.com scout.salesloft.com	4 KB
3	getsmartcontent.com cdn.getsmartcontent.com s.getsmartcontent.com	60 KB
2	gstatic.com fonts.gstatic.com	18 KB
2	googleapis.com fonts.googleapis.com	2 KB
2	yimg.com s.yimg.com	7 KB
2	bing.com bat.bing.com	9 KB
2	mathtag.com pixel.mathtag.com	2 KB
2	bidr.io 2 redirects match.prod.bidr.io	1019 B
2	akamaihd.net bcbolt446c5271-a.akamaihd.net	875 KB
2	facebook.com www.facebook.com	491 B
2	c212.net cdn.c212.net c212.net	2 KB
2	facebook.net connect.facebook.net	94 KB
2	googletagmanager.com www.googletagmanager.com	91 KB
1	driftcdn.com embeds.driftcdn.com	12 KB
1	newrelic.com js-agent.newrelic.com	15 KB
1	truste-svc.net prefmgr-cookie.truste-svc.net	2 KB
1	rlcdn.com id.rlcdn.com	66 B
1	demandbase.com scripts.demandbase.com	16 KB
1	licdn.com snap.licdn.com	2 KB
1	idio.co js.idio.co	382 B
1	zencdn.net vjs.zencdn.net	7 KB
1	brightcove.net players.brightcove.net	222 KB
1	truste.com consent.truste.com	4 KB
237	37

	Domain	Requested by
68	js.driftt.com	www.pega.com js.driftt.com
49	www.pega.com	www.pega.com
16	consent-pref.trustarc.com	www.pega.com consent-pref.trustarc.com prefmgr-cookie.truste-svc.net
10	www.google-analytics.com	www.pega.com www.google-analytics.com
6	metrics.api.drift.com	js.driftt.com
6	consent.trustarc.com	www.pega.com
5	metrics.brightcove.com	www.pega.com
3	bam-cell.nr-data.net	www.pega.com
3	manifest.prod.boltdns.net	www.pega.com
2	fonts.gstatic.com	fonts.googleapis.com
2	fonts.googleapis.com	js.driftt.com
2	event.api.drift.com	js.driftt.com
2	targeting.api.drift.com	js.driftt.com
2	s.yimg.com	www.pega.com
2	bat.bing.com	www.pega.com
2	pixel.mathtag.com	www.pega.com
2	scout.salesloft.com	www.pega.com
2	segments.company-target.com	1 redirects www.pega.com
2	match.prod.bidr.io	2 redirects
2	bcbolt446c5271-a.akamaihd.net	www.pega.com
2	www.google.de	www.pega.com
2	www.google.com	www.pega.com
2	8017703.fls.doubleclick.net	1 redirects www.googletagmanager.com
2	s.getsmartcontent.com	www.pega.com cdn.getsmartcontent.com
2	stats.g.doubleclick.net	www.pega.com
2	www.facebook.com	www.pega.com connect.facebook.net
2	px.ads.linkedin.com	1 redirects www.pega.com
2	api3849.d41.co	www.pega.com
2	connect.facebook.net	www.pega.com
2	www.googletagmanager.com	www.pega.com
2	edge.api.brightcove.com	www.pega.com
2	lmms.pega.com
1	bootstrap.api.drift.com	js.driftt.com
1	embeds.driftcdn.com	js.driftt.com
1	js-agent.newrelic.com	www.pega.com
1	prefmgr-cookie.truste-svc.net	lmms.pega.com
1	adservice.google.de	adservice.google.com
1	adservice.google.com	8017703.fls.doubleclick.net
1	cdn-0.d41.co	www.pega.com
1	id.rlcdn.com	www.pega.com
1	api.company-target.com	www.pega.com
1	consent-st.trustarc.com	consent-pref.trustarc.com
1	c212.net	www.pega.com
1	www.linkedin.com	1 redirects
1	cf-images.us-east-1.prod.boltdns.net	www.pega.com
1	scout-cdn.salesloft.com	www.pega.com
1	cdn.c212.net	www.pega.com
1	scripts.demandbase.com	www.pega.com
1	cdn.getsmartcontent.com	www.pega.com
1	snap.licdn.com	www.pega.com
1	js.idio.co	www.pega.com
1	vjs.zencdn.net	www.pega.com
1	players.brightcove.net	www.pega.com
1	consent.truste.com	www.pega.com
1	email.em.pega.com	1 redirects
237	55

This site contains links to these domains. Also see Links.

Domain
academy.pega.com
community.pega.com
design.pega.com
my.pega.com
collaborate.pega.com
www.google.com
www.mozilla.org
www.microsoft.com
www.facebook.com
twitter.com
www.linkedin.com
www.youtube.com

Subject Issuer	Validity	Valid
*.pega.com Go Daddy Secure Certificate Authority - G2	`2019-04-05` - `2021-04-05`	2 years	crt.sh
www.pega.com Go Daddy Secure Certificate Authority - G2	`2021-01-06` - `2022-01-06`	a year	crt.sh
*.truste.com Amazon	`2021-02-16` - `2022-03-17`	a year	crt.sh
players.brightcove.net DigiCert SHA2 Secure Server CA	`2020-09-03` - `2021-10-03`	a year	crt.sh
vjs.zencdn.net GlobalSign Atlas R3 DV TLS CA 2020	`2021-02-22` - `2022-03-26`	a year	crt.sh
*.api.brightcove.com Amazon	`2020-10-08` - `2021-11-07`	a year	crt.sh
metrics.brightcove.com GTS CA 1D2	`2021-01-30` - `2021-04-30`	3 months	crt.sh
*.google-analytics.com GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
idio.co R3	`2021-02-18` - `2021-05-19`	3 months	crt.sh
*.trustarc.com Go Daddy Secure Certificate Authority - G2	`2020-05-21` - `2022-07-17`	2 years	crt.sh
*.licdn.com DigiCert SHA2 Secure Server CA	`2019-04-01` - `2021-05-07`	2 years	crt.sh
drift.com Amazon	`2020-09-21` - `2021-10-23`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2021-02-10` - `2021-05-10`	3 months	crt.sh
*.getsmartcontent.com Go Daddy Secure Certificate Authority - G2	`2020-10-20` - `2021-11-21`	a year	crt.sh
tag.demandbase.com Go Daddy Secure Certificate Authority - G2	`2020-10-14` - `2021-11-15`	a year	crt.sh
*.c212.net DigiCert SHA2 High Assurance Server CA	`2019-11-19` - `2022-01-05`	2 years	crt.sh
salesloft.com Sectigo RSA Domain Validation Secure Server CA	`2020-10-01` - `2021-03-23`	6 months	crt.sh
*.d41.co DigiCert TLS RSA SHA256 2020 CA1	`2021-02-18` - `2022-03-21`	a year	crt.sh
*.prod.boltdns.net Amazon	`2020-12-08` - `2022-01-06`	a year	crt.sh
brightcove.com GlobalSign CloudSSL CA - SHA256 - G3	`2020-09-28` - `2021-04-20`	7 months	crt.sh
px.ads.linkedin.com DigiCert SHA2 Secure Server CA	`2021-01-06` - `2021-07-05`	6 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
bound360.com Amazon	`2020-06-21` - `2021-07-21`	a year	crt.sh
*.doubleclick.net GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
www.google.com GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
www.google.de GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2020-07-15` - `2021-09-13`	a year	crt.sh
api.demandbase.com Go Daddy Secure Certificate Authority - G2	`2020-10-09` - `2021-10-28`	a year	crt.sh
*.company-target.com Go Daddy Secure Certificate Authority - G2	`2019-06-19` - `2021-08-18`	2 years	crt.sh
*.rlcdn.com Sectigo RSA Domain Validation Secure Server CA	`2020-04-14` - `2021-04-23`	a year	crt.sh
pixel.mathtag.com DigiCert SHA2 Secure Server CA	`2020-04-15` - `2021-07-15`	a year	crt.sh
*.google.com GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
*.google.de GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
*.truste-svc.net Go Daddy Secure Certificate Authority - G2	`2020-04-25` - `2022-06-23`	2 years	crt.sh
f4.shared.global.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2020-12-28` - `2021-05-07`	4 months	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2021-01-19` - `2021-07-19`	6 months	crt.sh
*.yahoo.com DigiCert SHA2 High Assurance Server CA	`2021-02-21` - `2021-04-06`	a month	crt.sh
*.nr-data.net DigiCert SHA2 Secure Server CA	`2020-02-05` - `2022-02-08`	2 years	crt.sh
*.driftcdn.com Amazon	`2020-04-10` - `2021-05-10`	a year	crt.sh
upload.video.google.com GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh
*.gstatic.com GTS CA 1O1	`2021-01-26` - `2021-04-20`	3 months	crt.sh

This page contains 10 frames:

Primary Page: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Frame ID: 21CA28CB014573D1A07F37400E8632A7
Requests: 132 HTTP requests in this frame

Frame: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
Frame ID: 58F72FCF31586737B32F08D6EDF8F340
Requests: 16 HTTP requests in this frame

Frame: https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210
Frame ID: 2953B78EE3C59ED6E8C4F9982191BCC4
Requests: 1 HTTP requests in this frame

Frame: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html
Frame ID: 7FDF6E145345D72C90E4F6A224C7DBDF
Requests: 1 HTTP requests in this frame

Frame: https://adservice.google.com/ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210
Frame ID: E4335FC0A50C775E654856F3B4CFA5FE
Requests: 1 HTTP requests in this frame

Frame: https://adservice.google.de/ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210
Frame ID: 7BD8993BE9E74D6C4D74A7EB574359F4
Requests: 1 HTTP requests in this frame

Frame: https://prefmgr-cookie.truste-svc.net/cookie_js/cookie_iframe.html?parent=https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
Frame ID: 15B1BAD834EB483E36E7230AF2B63521
Requests: 1 HTTP requests in this frame

Frame: https://js.driftt.com/core?embedId=6arzmvehrmci&forceShow=false&skipCampaigns=false&sessionId=b082c9e5-671c-4249-ad48-cf4f82870ba6&sessionStarted=1614193831&campaignRefreshToken=eaa11bf5-10ff-4be3-87b8-82962d471b1c&pageLoadStartTime=1614193828128
Frame ID: 17699F107313F0236594A046CCE084CB
Requests: 36 HTTP requests in this frame

Frame: https://js.driftt.com/core/chat
Frame ID: 42ED7C8978A8742F3E3CFAD96D105F96
Requests: 42 HTTP requests in this frame

Frame: https://consent-pref.trustarc.com/cookie_inneriframe.html
Frame ID: CF06DE5EC92463503E36968C7021B04E
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://email.em.pega.com/c/eJydU8tymzAU_Rp7hwchELDwwgE8dcevqV0nzoZRJGE0RkAkOU7y9b3CbtNNN53R6L6Pjo6AT1... HTTP 302
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb2... Page URL
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb2... Page URL
https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-67787... Page URL

Page Statistics

237
Requests

96 %
HTTPS

35 %
IPv6

37
Domains

55
Subdomains

53
IPs

5
Countries

3470 kB
Transfer

9168 kB
Size

13
Cookies

25 Outgoing links

These are links going to different origins than the main page.

URL: https://academy.pega.com/
Title: Training

Search URL Search Domain Scan URL

URL: https://community.pega.com/support
Title: Support

Search URL Search Domain Scan URL

URL: https://community.pega.com/knowledgebase
Title: Knowledgebase

Search URL Search Domain Scan URL

URL: https://design.pega.com/
Title: Product Design

Search URL Search Domain Scan URL

URL: https://my.pega.com/
Title: MyPega

Search URL Search Domain Scan URL

URL: https://community.pega.com/
Title: Developer Community

Search URL Search Domain Scan URL

URL: https://community.pega.com/marketplace
Title: Pega Marketplace

Search URL Search Domain Scan URL

URL: https://academy.pega.com/authorized-training-partners
Title: Authorized Training Partners

Search URL Search Domain Scan URL

URL: https://academy.pega.com/certifications
Title: Certifications

Search URL Search Domain Scan URL

URL: https://academy.pega.com/search
Title: Learning Library

Search URL Search Domain Scan URL

URL: https://community.pega.com/training/university-academic-program
Title: University Academic Program

Search URL Search Domain Scan URL

URL: https://collaborate.pega.com/
Title: Pega Collaboration Center

Search URL Search Domain Scan URL

URL: https://www.google.com/chrome
Title: Google Chrome

Search URL Search Domain Scan URL

URL: https://www.mozilla.org/firefox
Title: Mozilla Firefox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/edge
Title: Microsoft Edge

Search URL Search Domain Scan URL

URL: https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service&src=sdkpreparse
Title: Share via Facebook

Search URL Search Domain Scan URL

URL: https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service&text=An+insider%27s+perspective+on+digital+customer+service&via=pega
Title: Share via Twitter

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service&title=An+insider%27s+perspective+on+digital+customer+service
Title: Share via LinkedIn

Search URL Search Domain Scan URL

URL: https://www.facebook.com/sharer/sharer.php?u=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&src=sdkpreparse
Title: Share via Facebook

Search URL Search Domain Scan URL

URL: https://twitter.com/intent/tweet?url=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&text=An%20insider%27s%20perspective%20on%20digital%20customer%20service&via=pega
Title: Share via Twitter

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/shareArticle?url=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&title=An%20insider%27s%20perspective%20on%20digital%20customer%20service
Title: Share via LinkedIn

Search URL Search Domain Scan URL

URL: https://twitter.com/pega
Title: Follow Us On Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/pegasystems
Title: Follow Us On Facebook

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/165426
Title: Connect with us on LinkedIn

Search URL Search Domain Scan URL

URL: https://www.youtube.com/user/Pegasystems
Title: Check us out on YouTube

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://email.em.pega.com/c/eJydU8tymzAU_Rp7hwchELDwwgE8dcevqV0nzoZRJGE0RkAkOU7y9b3CbtNNN53R6L6Pjo6AT1HMyQsey2lEUEgSFExiP4kmCCKUojDyUZqOQv-tUcoY2mve8nBcT3FKuaBV5WOGI1-wpApiTDAlCQmTQCTjZlpb25sRno2COSw3P-nFiU5Yp-4xoIG3_fFtv9_uhH6TTEC8XK12YApFZQM2ayQ7j_DcdmfRjnDuxzxhMWeRoGnIQ55ELCaEI4SDqnoJ0CggWnCpBbPlRTcwcSMSRI5K5MjAdr1e_2IDCdkaeaqtGQItTHfRTJg_JS608XrYesCVb8Lj8iQtbTx2MbZTQnvm9wUiPF-8L3Ln5B6J4yT2Qwx6kjQInZ4Ok2yGcn4D2WvamqrTilrZtY_S1tmuzLOf5fphBgNlsSNlsUIJCnE6TF-sKm8MB5ibYve8gstf1JAXNwnvBUZVT-WpHUpFe6InoURr3SFfPV1rITe0BH5elFlRrmfeegbnu6akWHlfPFLHqswW5WbvUIBxtsufssMiLzYwNqBmm_VdC_C8JI39APnwRhlksSvED712Jt99Ht6Pr9unzyt-_X7-qJl8Pi6PavvR5UX9-HyIZvJKFG6Xhg14ALJxGBVtDOhABtH_JTkI_l9yj_WUVdLUQsNPUEltLFXum_kFzJz5ng HTTP 302
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439 Page URL
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true Page URL
https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0

http://email.em.pega.com/c/eJydU8tymzAU_Rp7hwchELDwwgE8dcevqV0nzoZRJGE0RkAkOU7y9b3CbtNNN53R6L6Pjo6AT1HMyQsey2lEUEgSFExiP4kmCCKUojDyUZqOQv-tUcoY2mve8nBcT3FKuaBV5WOGI1-wpApiTDAlCQmTQCTjZlpb25sRno2COSw3P-nFiU5Yp-4xoIG3_fFtv9_uhH6TTEC8XK12YApFZQM2ayQ7j_DcdmfRjnDuxzxhMWeRoGnIQ55ELCaEI4SDqnoJ0CggWnCpBbPlRTcwcSMSRI5K5MjAdr1e_2IDCdkaeaqtGQItTHfRTJg_JS608XrYesCVb8Lj8iQtbTx2MbZTQnvm9wUiPF-8L3Ln5B6J4yT2Qwx6kjQInZ4Ok2yGcn4D2WvamqrTilrZtY_S1tmuzLOf5fphBgNlsSNlsUIJCnE6TF-sKm8MB5ibYve8gstf1JAXNwnvBUZVT-WpHUpFe6InoURr3SFfPV1rITe0BH5elFlRrmfeegbnu6akWHlfPFLHqswW5WbvUIBxtsufssMiLzYwNqBmm_VdC_C8JI39APnwRhlksSvED712Jt99Ht6Pr9unzyt-_X7-qJl8Pi6PavvR5UX9-HyIZvJKFG6Xhg14ALJxGBVtDOhABtH_JTkI_l9yj_WUVdLUQsNPUEltLFXum_kFzJz5ng HTTP 302
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439

Request Chain 84

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1614193830263&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D8375%26time%3D1614193830263%26url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DBOTActivity%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1614193830263&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&liSync=true

Request Chain 94

https://8017703.fls.doubleclick.net/activityi;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210 HTTP 302
https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210

Request Chain 106

https://match.prod.bidr.io/cookie-sync/demandbase HTTP 303
https://match.prod.bidr.io/cookie-sync/demandbase?_bee_ppp=1 HTTP 303
https://segments.company-target.com/log?vendor=choca&user_id=AAFO307AbUkAAA_yOBh5yQ HTTP 303
https://segments.company-target.com/validateCookie?vendor=choca&user_id=AAFO307AbUkAAA_yOBh5yQ&verifyHash=4ceab2922d5df356cd7130571f8aef532d3e63c1

237 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200

Cookie set Click Show response
lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/
Redirect Chain

http://email.em.pega.com/c/eJydU8tymzAU_Rp7hwchELDwwgE8dcevqV0nzoZRJGE0RkAkOU7y9b3CbtNNN53R6L6Pjo6AT1HMyQsey2lEUEgSFExiP4kmCCKUojDyUZqOQv-tUcoY2mve8nBcT3FKuaBV5WOGI1-wpApiTDAlCQmTQCTjZlpb25sRno2COS...
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-cus...

11 KB
4 KB

764ms
126ms

Document
text/html

198.22.153.103
PEGASYSTEMS

General

Check archive.org

Show headers Download Go to

Full URL: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 198.22.153.103 Arlington, United States, ASN33058 (PEGASYSTEMS, US),
Reverse DNS
Software: /
Resource Hash: beed4000a8b8bf573b11d2c8dc8c3cbe92b7e20e0ab8bad9e360f18cd33fe4fc

Request headers

Host: lmms.pega.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Set-Cookie: JSESSIONID=167A352AA68E4F9552A7C06405CB0B8A; Path=/lmmsprd; Secure; HttpOnly BIGipServerlmms_prd_https_pool=2671552704.21283.0000; path=/; Httponly; Secure
SET-COOKIE
Cache-Control: no-cache
Pragma: no-cache
Expires: Thu, 01 Dec 1994 16:00:00 GMT
Content-Type: text/html;charset=UTF-8
Content-Length: 3915
Date: Wed, 24 Feb 2021 19:10:26 GMT
Keep-Alive: timeout=60
Connection: keep-alive
Vary: Accept-Encoding
Content-Encoding: gzip

Redirect headers

Content-Type: text/html; charset=utf-8
Date: Wed, 24 Feb 2021 19:10:26 GMT
Location: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Server: nginx
Content-Length: 1485
Connection: keep-alive

GET
H/1.1 200 Cookie set Click Show response
lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/ 1 KB
1 KB 129ms
128ms Document
text/html 198.22.153.103
PEGASYSTEMS

General

Check archive.org

Show headers Download Go to

Full URL: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 198.22.153.103 Arlington, United States, ASN33058 (PEGASYSTEMS, US),
Reverse DNS
Software: /
Resource Hash: 571d085ed619b2f69bf57aeb4cb085f62e253bc7635806f464a7412fb3b2bd71

Request headers

Host: lmms.pega.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: same-origin
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: document
Referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Cookie: JSESSIONID=167A352AA68E4F9552A7C06405CB0B8A; BIGipServerlmms_prd_https_pool=2671552704.21283.0000; DR=true; AT=V2ViZHJpdmVy
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439

Response headers

Set-Cookie: JSESSIONID=22E1475A4E8FCACEC366F05AA5EC5F39; Path=/lmmsprd; Secure; HttpOnly
SET-COOKIE: MKTID=C-%09%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D; expires=Thu, 24 Feb 2022 19:10:27 GMT+00:00; path=/;domain=.pega.com CONID=CON-8970210; expires=Thu, 24 Feb 2022 19:10:27 GMT+00:00; path=/;domain=.pega.com
Cache-Control: no-cache
Pragma: no-cache
Expires: Thu, 01 Dec 1994 16:00:00 GMT
Content-Type: text/html;charset=UTF-8
Content-Length: 755
Date: Wed, 24 Feb 2021 19:10:26 GMT
Keep-Alive: timeout=60
Connection: keep-alive
Vary: Accept-Encoding
Content-Encoding: gzip

GET
H2 200 Primary Request insiders-perspective-digital-customer-service Show response
www.pega.com/insights/resources/ 264 KB
45 KB 912ms
823ms Document
text/html 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

3e90f122d68b457c40143a54929e480379932d67caa391f6e4b9549d52f75a99

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: www.pega.com
:scheme: https
:path: /insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: same-site
sec-fetch-mode: navigate
sec-fetch-dest: document
referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: MKTID=C-%09%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D; CONID=CON-8970210
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=07d8c7dc5ea94d4d85c766d1132ffb21&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&CID=%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&OD=false&IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true

Response headers

content-type: text/html; charset=UTF-8
x-drupal-dynamic-cache: MISS
link: <https://www.pega.com/digital-customer-service>; rel="canonical" <https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service>; rel="alternate"; hreflang="en" <https://www.pega.com/de/insights/resources/insiders-perspective-digital-customer-service>; rel="alternate"; hreflang="de"
x-ua-compatible: IE=edge
content-language: en
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
expires: Sun, 19 Nov 1978 05:00:00 GMT
last-modified: Wed, 24 Feb 2021 12:32:33 GMT
etag: "1614169953"
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
content-encoding: gzip
x-request-id: ce3faa4199a96542660b50b4668b76531cdf6bbfe16ac2777a114bba4e503009
x-ah-environment: prod
cache-control: no-store, no-cache, must-revalidate, max-age=0
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
accept-ranges: bytes
date: Wed, 24 Feb 2021 19:10:28 GMT
age: 23872
x-served-by: cache-dca17724-DCA, cache-fra19129-FRA
x-cache: HIT, HIT, MISS
x-cache-hits: 6, 1, 0
x-timer: S1614193827.290335,VS0,VE780
vary: Cookie,Accept-Encoding
content-length: 45273

GET
H2 200 notice Show response
consent.truste.com/ 9 KB
4 KB 255ms
114ms Script
text/javascript 65.9.20.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://consent.truste.com/notice?domain=pegasystems.com&c=teconsent&text=true&language=en&js=nj&noticeType=bb&gtm=1

Requested by

Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

65.9.20.21 Orlando, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

nginx /

Resource Hash

2fe82bfabc6b1b10d95b761db48145a29c4cf6b2f9d3249704733ce8a21967d7

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Origin: https://www.pega.com
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-amz-cf-pop: ZAG50-C1
via: 1.1 98e6142a124268fae259e9413f391903.cloudfront.net (CloudFront)
x-cache: Miss from cloudfront
cloudfront-viewer-country: DK
content-length: 3506
x-xss-protection: 1; mode=block
server: nginx
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
cache-control: max-age=3600
cloudfront-viewer-country-region: 84
x-amz-cf-id: gORMAF957Gf3X0lPZHhdAnH6VEhxCPhZjBT2oFox0Mmx6IqZeH-dPw==
expires: Wed, 24 Feb 2021 20:10:28 GMT

GET
H2 200 google_tag.script.js Show response
www.pega.com/sites/default/files/google_tag/gtm_tnl9mk7/ 348 B
480 B 48ms
46ms Script
application/javascript 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/sites/default/files/google_tag/gtm_tnl9mk7/google_tag.script.js?qop7yn

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

1c6bf10e4ed6c16cd66f2f3a1ef1d31c1d722e49f9c6c07745959a5e6e2c0a65

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 585712
x-cache: HIT, MISS, HIT
x-cache-hits: 1, 0, 1
x-ah-environment: prod
content-length: 280
x-request-id: 4fcb7b3c08c7e772ee10799b1505f64e154d04c325f4d6dd86a2ad2e945f80ab
x-served-by: cache-dca17733-DCA, cache-fra19129-FRA
last-modified: Thu, 18 Feb 2021 00:28:14 GMT
x-timer: S1614193828.127239,VS0,VE1
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 04 Mar 2021 00:28:35 GMT

GET
H2 200 css_Ofa5wOwYCcmQlWpqHhaD-z4UKudkqjL8JT1jyQzz-lM.css
www.pega.com/sites/default/files/css/ 10 KB
3 KB 46ms
45ms Stylesheet
text/css 151.101.14.133
FASTLY

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Full URL

https://www.pega.com/sites/default/files/css/css_Ofa5wOwYCcmQlWpqHhaD-z4UKudkqjL8JT1jyQzz-lM.css

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
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age: 718164
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expires: Tue, 02 Mar 2021 11:41:03 GMT

GET
H2 200 css_Lvhv3Tpy2_9ONerljsXMbWRy8oK6bgLB76W0E7isTWo.css
www.pega.com/sites/default/files/css/ 770 KB
79 KB 48ms
46ms Stylesheet
text/css 151.101.14.133
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Full URL

https://www.pega.com/sites/default/files/css/css_Lvhv3Tpy2_9ONerljsXMbWRy8oK6bgLB76W0E7isTWo.css

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Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 585873
x-cache: HIT, HIT, HIT
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expires: Thu, 04 Mar 2021 00:25:53 GMT

GET
H2 200 css_47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU.css
www.pega.com/sites/default/files/css/ 0
267 B 45ms
44ms Stylesheet
text/css 151.101.14.133
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Full URL

https://www.pega.com/sites/default/files/css/css_47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU.css

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 691327
x-cache: HIT, MISS, HIT
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expires: Tue, 02 Mar 2021 19:08:19 GMT

GET
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www.pega.com/sites/default/files/js/ 2 B
357 B 46ms
45ms Script
text/javascript 151.101.14.133
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Full URL

https://www.pega.com/sites/default/files/js/js_2KlXA4Z5El1IQFVPxDN1aX5mIoMSFWGv3vwsP77K9yk.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
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expires: Tue, 02 Mar 2021 16:13:50 GMT

GET
H2 200 pega-logo.svg
www.pega.com/themes/custom/pegawww_theme/images/ 4 KB
4 KB 56ms
55ms Image
image/svg+xml 151.101.14.133
FASTLY

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Full URL

https://www.pega.com/themes/custom/pegawww_theme/images/pega-logo.svg

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
x-content-type-options: nosniff
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expires: Thu, 04 Mar 2021 07:22:10 GMT

GET
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www.pega.com/sites/default/files/js/ 233 KB
66 KB 47ms
46ms Script
text/javascript 151.101.14.133
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Full URL

https://www.pega.com/sites/default/files/js/js_wWm_PP3_MYhQOsd7wlA5FNTsFHJLCMHVhj6gjdeDG4U.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
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expires: Thu, 04 Mar 2021 00:27:55 GMT

GET
H/1.1 200
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players.brightcove.net/1900410236/4fVA8Ojzs_default/ 827 KB
222 KB 191ms
80ms Script
application/javascript 184.30.21.32
AKAMAI-AS

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Full URL: https://players.brightcove.net/1900410236/4fVA8Ojzs_default/index.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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Request headers

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Response headers

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GET
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www.pega.com/sites/default/files/js/ 69 KB
17 KB 56ms
55ms Script
text/javascript 151.101.14.133
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Full URL

https://www.pega.com/sites/default/files/js/js_qLM5HemQqBRvRkcnZHWrjXaTqwhV0aj4vplK1yk1iKg.js

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
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expires: Thu, 04 Mar 2021 00:26:06 GMT

GET
H2 200 modal.js Show response
www.pega.com/modules/shared/pega_bolt/features/pega_bolt_modal/js/ 7 KB
2 KB 59ms
58ms Script
application/javascript 151.101.14.133
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Full URL

https://www.pega.com/modules/shared/pega_bolt/features/pega_bolt_modal/js/modal.js?qop7yn

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
content-encoding: gzip
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backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 04 Mar 2021 00:28:35 GMT

GET
DATA 200
OK truncated
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0 Image
image/gif

General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

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Referer
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Response headers

Content-Type: image/gif

GET
H2 200 util-ellipsis-gear.svg
www.pega.com/modules/custom/pega_lang_selection/assets/ 3 KB
3 KB 57ms
57ms Image
image/svg+xml 151.101.14.133
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General

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Full URL

https://www.pega.com/modules/custom/pega_lang_selection/assets/util-ellipsis-gear.svg

Requested by

Host: www.pega.com
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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:28 GMT
x-content-type-options: nosniff
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42 KB 49ms
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text/plain 151.101.14.133
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https://www.pega.com/bolt/public/en/fonts/opensans-extrabold.woff2

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Host: www.pega.com
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text/plain 151.101.14.133
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https://www.pega.com/bolt/public/en/fonts/opensans-semibold.woff2

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text/plain 151.101.14.133
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https://www.pega.com/bolt/public/en/fonts/opensans-regular.woff2

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www.pega.com/bolt/public/en/ 42 KB
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Full URL

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Full URL

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Full URL

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Full URL

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Full URL

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151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
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GET
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www.pega.com/bolt/public/en/ 13 KB
3 KB 72ms
72ms Script
application/javascript 151.101.14.133
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General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-page-header-bundle-8a6dc81bb42e6f538aba.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
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age: 585894
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x-timer: S1614193829.142992,VS0,VE1
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GET
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www.pega.com/bolt/public/en/ 14 KB
5 KB 71ms
70ms Script
application/javascript 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/vendors~bolt-accordion~bolt-navlink~bolt-smooth-scroll~bolt-tas~bolt-toc-bundle-529e1155db47145d467c.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 585895
x-cache: MISS, HIT, HIT
x-cache-hits: 1, 1
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GET
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www.pega.com/bolt/public/en/ 17 KB
5 KB 81ms
80ms Script
application/javascript 151.101.14.133
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General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-smooth-scroll~bolt-tas~bolt-toc-bundle-86344a1fdab1846d683f.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
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age: 585894
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x-cache-hits: 2, 1
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GET
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www.pega.com/bolt/public/en/ 234 B
345 B 81ms
81ms Script
application/javascript 151.101.14.133
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General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-smooth-scroll-bundle-614e7b6c02615359cf37.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
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age: 585894
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GET
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www.pega.com/bolt/public/en/ 21 KB
7 KB 69ms
68ms Script
application/javascript 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-trigger-bundle-5eaa2b290244d719740d.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
x-content-type-options: nosniff
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expires: Thu, 04 Mar 2021 00:25:34 GMT

GET
H2 200 vendors~bolt-typeahead~bolt-video-bundle-52f140b9bab1960b6ab9.js Show response
www.pega.com/bolt/public/en/ 37 KB
13 KB 80ms
79ms Script
application/javascript 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/vendors~bolt-typeahead~bolt-video-bundle-52f140b9bab1960b6ab9.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
x-content-type-options: nosniff
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expires: Thu, 04 Mar 2021 00:25:34 GMT

GET
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www.pega.com/bolt/public/en/ 192 KB
59 KB 78ms
77ms Script
application/javascript 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/vendors~bolt-typeahead-bundle-7f238850eb9ad7973168.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
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expires: Thu, 04 Mar 2021 00:25:34 GMT

GET
H2 200 bolt-typeahead-bundle-4ef017c9e2e5d3b3f31c.js Show response
www.pega.com/bolt/public/en/ 88 KB
21 KB 83ms
82ms Script
application/javascript 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-typeahead-bundle-4ef017c9e2e5d3b3f31c.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Request headers

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Response headers

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expires: Thu, 04 Mar 2021 00:25:34 GMT

GET
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7 KB 23ms
7ms Script
application/javascript 2a04:4e42:3::729
FASTLY

General

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Show headers Download Go to

Full URL: https://vjs.zencdn.net/vttjs/0.12.5/vtt.global.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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Response headers

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OPTIONS
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0 120ms
50ms Other 13.224.198.208
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/6074747269001
Protocol: HTTP/1.1
Server: 13.224.198.208 , United States, ASN16509 (AMAZON-02, US),
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Response headers

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BCOV-instance: unknown
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: cache-control,content-type,powered-by,powered-from,via,x-cache,x-cache-hits,x-served-by,x-timer,bcov-debug-cache-stats,bcov-instance,x-amz-cf-id,Policy-Key-Geo-Countries,Policy-Key-Geo-Exclude-Countries,Policy-Key-IP-Whitelist,Account-Status,Policy-Key-Raw,Policy-Key-Domains,Policy-Key-Require-Ad-Config,Policy-Key-AccountID,BCOV-Request-ID,BCOV-Error-Code,soapaction
Access-Control-Allow-Headers: content-type,accept,accept-language,content-language,bcov-policy,soapaction
Access-Control-Allow-Methods: HEAD,GET,OPTIONS
Cache-Control: max-age=0, no-cache, no-store
X-Cache: Miss from cloudfront
X-Amz-Cf-Pop: FRA2-C1
X-Amz-Cf-Id: CK80VcDS_YNsRHvgJiDUGWqxphQyJ-FOcyTPhH9vDSzSCjdnkiCG2Q==

GET
DATA 200
OK truncated
/ 4 KB
4 KB Font
application/font-woff

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: aef991b2e0b693a95d41986576dd3901ea7ac03b379501b1caba966058753308

Request headers

Origin: https://www.pega.com
Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type: application/font-woff;charset=utf-8

GET
H/1.1 200
OK 6074747269001 Show response
edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/ 3 KB
5 KB 126ms
126ms XHR
application/json 13.224.198.208
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/6074747269001
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.198.208 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-198-208.fra2.r.cloudfront.net
Software: /
Resource Hash: 9f4fa1c06fa54c180d991b0b456e5a622401877f32d68b8bcb6df6b7145cc02f

Request headers

Accept: application/json;pk=BCpkADawqM2Rx-FcpkU-TJ2GmuJ8aBLgJJN4aQkXlXx3bLeJlnFx_WhToRWOu7-pQSSudXyJPSDxK2XV-dXBIAJ279UvOy38yXW8a9RH-Q9sRg-Ipscin1A9N7k
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:29 GMT
Powered-From: eu-central-1a
Bcov-Request-Id: 296bbeaa-8b0a-48d3-bdc2-9eb509764676
Age: 83
Policy-Key-Accountid: 1900410236
X-Cache: Miss from cloudfront
Connection: keep-alive
Powered-By: BC
Content-Length: 3566
Via: 1.1 varnish, 1.1 3aed5a4f89d72775aaf2cc5a5f642386.cloudfront.net (CloudFront)
X-Served-By: cache-fra19135-FRA
BCOV-instance: unknown
Policy-Key-Raw: BCpkADawqM2Rx-FcpkU-TJ2GmuJ8aBLgJJN4aQkXlXx3bLeJlnFx_WhToRWOu7-pQSSudXyJPSDxK2XV-dXBIAJ279UvOy38yXW8a9RH-Q9sRg-Ipscin1A9N7k
X-Timer: S1614193830.753099,VS0,VE1
Access-Control-Allow-Methods: HEAD,GET,OPTIONS
Content-Type: application/json; charset=UTF-8
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: cache-control,content-type,powered-by,powered-from,via,x-cache,x-cache-hits,x-served-by,x-timer,bcov-debug-cache-stats,bcov-instance,x-amz-cf-id,Policy-Key-Geo-Countries,Policy-Key-Geo-Exclude-Countries,Policy-Key-IP-Whitelist,Account-Status,Policy-Key-Raw,Policy-Key-Domains,Policy-Key-Require-Ad-Config,Policy-Key-AccountID,BCOV-Request-ID,BCOV-Error-Code,soapaction
Cache-Control: max-age=0, no-cache, no-store
Account-Status: APPROVED
BCOV-Debug-Cache-Stats: unknown
X-Amz-Cf-Pop: FRA2-C1
Accept-Ranges: bytes
Access-Control-Allow-Headers: content-type,accept,accept-language,content-language,bcov-policy,soapaction
X-Amz-Cf-Id: yXlUkY6rF--nNQaMQ0LdaauxVq31upmDxRgD7Q4AWJ9in47XSBo66A==
X-Cache-Hits: 1

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 163ms
77ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Wed, 24 Feb 2021 19:10:29 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
175 B 162ms
77ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Wed, 24 Feb 2021 19:10:29 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 157 KB
52 KB 46ms
26ms Script
application/javascript 2a00:1450:4001:827::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-TNL9MK7

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

0c03ee939681a97b2a54d011c9b74ede2afeb8b65206413b9e1ef2da72f4623d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 52782
x-xss-protection: 0
last-modified: Wed, 24 Feb 2021 18:00:46 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 24 Feb 2021 19:10:29 GMT

POST
H2 200 CapturePageVisit Show response
www.pega.com/lmmsprd/PRRestService/LMMSServices/marketing/ 20 B
539 B 434ms
433ms XHR
application/json 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://www.pega.com/lmmsprd/PRRestService/LMMSServices/marketing/CapturePageVisit
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
Resource Hash: 860c209f6744eda906331c25d08431124e7f4c4ae6a20d4ee7543bbc407c9b0c

Request headers

Accept: application/json, text/javascript, */*; q=0.01
X-NewRelic-ID: UwYHUF9WGwUGV1ZbAQcB
X-Requested-With: XMLHttpRequest
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: application/json; charset=UTF-8

Response headers

date: Wed, 24 Feb 2021 19:10:29 GMT
x-timer: S1614193830.579674,VS0,VE397
vary: Accept-Encoding
x-cache: MISS
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-cache-hits: 0
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_lmms_pega_com
content-length: 20
x-served-by: cache-fra19129-FRA

GET
H2 200 208.js Show response
js.idio.co/ 16 B
382 B 105ms
36ms Script
application/javascript 143.204.90.72
AMAZON-02

General

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Show headers Download Go to

Full URL: https://js.idio.co/208.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.90.72 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-90-72.fra50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 92a0665f2fc550cab38042e977e91d5135346947e42009446e86b9b3f2921c61

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 23 Feb 2021 19:23:10 GMT
via: 1.1 baaf38f0a0d54e4834bf934fa5189ceb.cloudfront.net (CloudFront)
last-modified: Wed, 14 Oct 2020 13:11:01 GMT
server: AmazonS3
age: 85640
etag: "dc2b1823d667ff674a597423ccb65aa8"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: max-age=86400
x-amz-cf-pop: FRA50-C1
accept-ranges: bytes
content-length: 16
x-amz-cf-id: 6iD-eaZBLUEnb7sblqPGG2EekcLDM9aSZ_QP90-2QQ3_uFzE8S2RfQ==

GET
H2 200 v1.7-226 Show response
consent.trustarc.com/asset/notice.js/v/ 70 KB
23 KB 161ms
78ms Script
text/javascript 13.224.195.13
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://consent.trustarc.com/asset/notice.js/v/v1.7-226
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.195.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-195-13.fra2.r.cloudfront.net
Software: nginx /
Resource Hash: c24d4269e2737f585e331c7d7f111aa2e5945bcf4a0600ddbc9b52f20375b60e

Request headers

Origin: https://www.pega.com
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: public
date: Wed, 24 Feb 2021 19:10:29 GMT
content-encoding: gzip
last-modified: Tue, 9 Feb 2021 02:44:10 GMT
server: nginx
x-amz-cf-pop: FRA2-C1
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: text/javascript
access-control-allow-origin: *
cache-control: max-age=2592000
x-amz-cf-id: bdt_KCcMw5GDTtTxw5d8rPOqCJMxNERbPVEcDUZQxn3jGELyPFT_AQ==
via: 1.1 c379418fd6100691807f32f274ebe9ce.cloudfront.net (CloudFront)
expires: Fri, 26 Mar 2021 19:10:29 GMT

GET
H2 200 log
consent.trustarc.com/ 43 B
382 B 153ms
68ms Image
image/gif 13.224.195.13
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://consent.trustarc.com/log?domain=pegasystems.com&country=dk&state=&behavior=expressed&c=2323
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.195.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-195-13.fra2.r.cloudfront.net
Software: nginx /
Resource Hash: 98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:29 GMT
via: 1.1 69f13f852a135432abb1b7bfc5a8b421.cloudfront.net (CloudFront)
server: nginx
x-amz-cf-pop: FRA2-C1
x-cache: Miss from cloudfront
content-type: image/gif
cache-control: private, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
content-length: 43
x-amz-cf-id: ZeB8u5fjWksKzGvH6la5iHLmcTV5X1accm8I_NbjiOXgfS1Ykd1BvQ==
expires: Mon, 26 Jul 1997 05:00:00 GMT

GET
BLOB 206
Partial Content 71ae4cd2-87fd-47d8-82ae-7ba61ad8c1ca
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/71ae4cd2-87fd-47d8-82ae-7ba61ad8c1ca
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 206
Partial Content e797e6d2-18e7-4c21-9fac-7a20677b8d02
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/e797e6d2-18e7-4c21-9fac-7a20677b8d02
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 206
Partial Content 9e61a1fa-cc40-463b-bf43-a859a0b79487
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/9e61a1fa-cc40-463b-bf43-a859a0b79487
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 206
Partial Content 6a24b905-4c09-4b8f-989c-e66c6a784b99
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/6a24b905-4c09-4b8f-989c-e66c6a784b99
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 200
OK d5fad86e-0df2-4c44-b2a0-ba278aadeab0
https://www.pega.com/ 31 B
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/d5fad86e-0df2-4c44-b2a0-ba278aadeab0
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 7725538fe2f71147bffeba7452b434c826aef9009666cb4360c605d0b2a91d1d

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 31
Content-Type: application/javascript

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 78ms
77ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://metrics.brightcove.com/v2/tracker?domain=videocloud&platform=video-js&session=dacbb103cf24be01d644f386&account=1900410236&destination=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&platform_version=6.44.3&player=players.brightcove.com%2F1900410236%2F4fVA8Ojzs_default&player_name=Pega%20Player%20(PROD)&source=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&usage=inpage-embed&event=player_load&time=1614193829657&qos.performance.memory.jsHeapSizeLimit=3760000000&qos.performance.memory.usedJSHeapSize=10000000&qos.performance.memory.totalJSHeapSize=10000000&qos.performance.navigation.redirectCount=0&qos.performance.navigation.type=0&qos.performance.navigation.directedMigration=false&qos.performance.timing.loadEventEnd=0&qos.performance.timing.loadEventStart=0&qos.performance.timing.domComplete=0&qos.performance.timing.domContentLoadedEventEnd=1614193829607&qos.performance.timing.domContentLoadedEventStart=1614193829545&qos.performance.timing.domInteractive=1614193829544&qos.performance.timing.domLoading=1614193828094&qos.performance.timing.responseEnd=1614193828128&qos.performance.timing.responseStart=1614193828090&qos.performance.timing.requestStart=1614193827267&qos.performance.timing.secureConnectionStart=1614193827208&qos.performance.timing.connectEnd=1614193827267&qos.performance.timing.connectStart=1614193827187&qos.performance.timing.domainLookupEnd=1614193827187&qos.performance.timing.domainLookupStart=1614193827179&qos.performance.timing.fetchStart=1614193827178&qos.performance.timing.redirectEnd=0&qos.performance.timing.redirectStart=0&qos.performance.timing.unloadEventEnd=0&qos.performance.timing.unloadEventStart=0&qos.performance.timing.navigationStart=1614193827178&qos.player.dimensions=%5B%5B1614193829657%2C%220x0%22%2C%22393.594x221.391%22%5D%5D&qos.player.pixelratio=%5B%5B1614193829657%2C1%5D%5D&qos.player.screendimensions=%5B%5B1614193829657%2C%221600x1200%22%5D%5D&seq=2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Wed, 24 Feb 2021 19:10:29 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 76ms
76ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Wed, 24 Feb 2021 19:10:30 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 pwi-2021-prevcard.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2021-02/ 8 KB
9 KB 39ms
38ms Image
image/webp 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2021-02/pwi-2021-prevcard.jpg?itok=i_bzqe9i

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

553a35845f05d6c017ed48bca5262f442ee6b00b5a6af4f6acfd611cdb60993c

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
age: 593474
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=17945 idim=480x270 ifmt=jpeg ofsz=8346 odim=480x270 ofmt=webp
x-cache-hits: 3, 2, 1
fastly-stats: io=1
x-ah-environment: prod
content-length: 8346
x-request-id: 936fa5b622ec4eaf459c63604efca025ed51eb02240b38d254f952c0fd33a1a5
x-served-by: cache-dca17727-DCA, cache-fra19129-FRA
x-timer: S1614193830.191595,VS0,VE2
etag: "XRodA7a+r+2FuwqbZQtj2F0MTJnSWs2s+LDrChPD5oI"
vary: Accept
content-type: image/webp
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Wed, 03 Mar 2021 22:19:15 GMT

GET
H2 200 infinity-logo-prevcard.png
www.pega.com/sites/default/files/styles/480/public/media/images/2018-06/ 40 KB
40 KB 155ms
154ms Image
image/webp 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2018-06/infinity-logo-prevcard.png?itok=z4XKKJLF

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
age: 542605
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=51913 idim=480x270 ifmt=png ofsz=41088 odim=480x270 ofmt=webp
x-cache-hits: 9, 1, 1
fastly-stats: io=1
x-ah-environment: prod
content-length: 41088
x-request-id: 9696acb1cb21a690b45dbfe98153db41fdfbe029a790bc5a4b88156f43db231e
x-served-by: cache-dca17745-DCA, cache-fra19129-FRA
x-timer: S1614193830.191652,VS0,VE98
etag: "H3a9XWU/Fk7L+PoZBfrnajtcZIrebtQo3CX+HI8Y968"
vary: Accept
content-type: image/webp
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 18 Feb 2021 12:26:35 GMT

GET
H/1.1 200
OK insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 4 KB
2 KB 24ms
11ms Script
application/x-javascript 2a02:26f0:7100:493::25ea
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:7100:493::25ea Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
Resource Hash: 5f3b103a1268f862a5e432d607f8e5220dea9d301d13565b0ecded3ad9c25ab2

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:30 GMT
Content-Encoding: gzip
Last-Modified: Mon, 04 Jan 2021 22:14:03 GMT
X-CDN: AKAM
Vary: Accept-Encoding
Content-Type: application/x-javascript;charset=utf-8
Cache-Control: max-age=41796
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1855

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 46 KB
19 KB 32ms
6ms Script
text/javascript 2a00:1450:4001:827::200e
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.google-analytics.com/analytics.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

0f3be44690ae9914ae3e47b7752e1bdea316f09938e9094f99e0de19ccd8987a

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Fri, 05 Feb 2021 21:33:27 GMT
server: Golfe2
age: 4993
date: Wed, 24 Feb 2021 17:47:17 GMT
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 18980
expires: Wed, 24 Feb 2021 19:47:17 GMT

GET
H2 200 6arzmvehrmci.js Show response
js.driftt.com/include/1614194100000/ 285 KB
81 KB 249ms
180ms Script
application/javascript 13.224.195.55
AMAZON-02

General

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Show headers Download Go to

Full URL

https://js.driftt.com/include/1614194100000/6arzmvehrmci.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.195.55 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-224-195-55.fra2.r.cloudfront.net

Software

nginx /

Resource Hash

a0a695c8e5d4261d61c7c7ee868a3a1560f9c41166e3e22484455fced8fc4c04

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-version-id: myyNn48wb32CrBrwSElklP_MPieIUKqD
content-encoding: gzip
etag: W/"465d2ccb4ed4591a503328e52e44f579"
x-amz-cf-pop: FRA2-C1
x-amz-server-side-encryption: AES256
x-cache: RefreshHit from cloudfront
strict-transport-security: max-age=31536000; includeSubDomains
access-control-allow-origin: *
last-modified: Wed, 24 Feb 2021 14:26:44 GMT
server: nginx
date: Wed, 24 Feb 2021 19:10:30 GMT
vary: Accept-Encoding
access-control-allow-methods: GET, POST, OPTIONS
content-type: application/javascript; charset=utf-8
via: 1.1 c379418fd6100691807f32f274ebe9ce.cloudfront.net (CloudFront)
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id: momGX6rzKmZizP8XzdXLSdhJkdiG8aP-mtm_dyhg2cd-HiM0NxeBcg==

GET
H2 200 fbevents.js Show response
connect.facebook.net/en_US/ 91 KB
25 KB 20ms
7ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

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Show headers Download Go to

Full URL

https://connect.facebook.net/en_US/fbevents.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 , United States, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

9e7ea2b4ba8e2bcc4a964d6192e4671dc5f6863a1c7e35b52b229a3c1e67a68d

Security Headers

Name	Value
Content-Security-Policy	default-src facebook.net .facebook.net fbcdn.net .fbcdn.net fbsbx.com .fbsbx.com data: blob: 'self';script-src .fbcdn.net .facebook.net 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' facebook.net .facebook.net fbcdn.net .fbcdn.net fbsbx.com .fbsbx.com;connect-src .fbcdn.net .facebook.net attachment.fbsbx.com blob: 'self' chrome-extension://boadgeojelhgndaghljhdicfkmllpafd chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm;block-all-mixed-content;upgrade-insecure-requests;report-uri https://www.facebook.com/csp/reporting/?m=c;
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	0

Request headers

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Response headers

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strict-transport-security: max-age=31536000; preload; includeSubDomains
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GET
H/1.1 200
OK WNBZ2TH0.js Show response
cdn.getsmartcontent.com/ 222 KB
56 KB 167ms
41ms Script
application/javascript 151.139.237.219
HIGHWINDS2

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Full URL: https://cdn.getsmartcontent.com/WNBZ2TH0.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.139.237.219 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software: NetDNA-cache/2.2 /
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:30 GMT
Content-Encoding: gzip
ETag: W/"54b55d76818f2920ceabf90e3a826c57"
Last-Modified: Wed, 24 Feb 2021 17:16:03 GMT
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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 98 KB
39 KB 22ms
21ms Script
application/javascript 2a00:1450:4001:827::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=DC-8017703

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: br
vary: Accept-Encoding
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GET
H2 200 azNnJar1.min.js Show response
scripts.demandbase.com/ 59 KB
16 KB 237ms
61ms Script
application/javascript 65.9.20.7
AMAZON-02

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Full URL: https://scripts.demandbase.com/azNnJar1.min.js
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-version-id: AbCeEvB14Jozo7qGVMwKRhSUZUBuj_z.
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server: AmazonS3
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GET
H2 200 c.min.js Show response
cdn.c212.net/ 747 B
1 KB 41ms
6ms Script
application/javascript 2600:9000:206f:ba00:16:cfb1:a0c0:93a1
AMAZON-02

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Full URL: https://cdn.c212.net/c.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 12:31:25 GMT
via: 1.1 980059f199bdd603b925d049efedf130.cloudfront.net (CloudFront)
last-modified: Fri, 24 Jan 2020 19:12:36 GMT
server: AmazonS3
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GET
H2 200 sl.js Show response
scout-cdn.salesloft.com/ 6 KB
3 KB 102ms
33ms Script
application/javascript 23.111.9.64
HIGHWINDS2

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Full URL: https://scout-cdn.salesloft.com/sl.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: gzip
last-modified: Mon, 27 Apr 2020 18:38:20 GMT
server: NetDNA-cache/2.2
x-amz-request-id: 30D28DFF566C1CA3
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GET
H/1.1 204
No Content / Show response
api3849.d41.co/sync/ 0
812 B 486ms
125ms Script
text/plain 54.221.45.149
AMAZON-AES

General

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Full URL

https://api3849.d41.co/sync/

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.221.45.149 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 24 Feb 2021 19:10:30 GMT
Referrer-Policy: no-referrer-when-downgrade
Expect-CT: max-age=30, report-uri="https://a54b4ab95d40a8b116fae47033b75682.report-uri.com/r/d/ct/reportOnly"
X-Frame-Options: SAMEORIGIN
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Cache-Control: no-cache, no-store
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Strict-Transport-Security: max-age=31536000; includeSubDomains
X-XSS-Protection: 1; mode=block

POST
H2 200 Container Show response
www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/ 115 B
441 B 282ms
282ms XHR
application/json 151.101.14.133
FASTLY

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Full URL: https://www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/Container
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
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Request headers

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Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
x-timer: S1614193830.208174,VS0,VE250
vary: Accept-Encoding
x-cache: MISS
content-type: application/json;charset=UTF-8
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accept-ranges: bytes
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content-length: 115
x-served-by: cache-fra19129-FRA

GET
H/1.1 200
OK image.jpg
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139 KB 121ms
41ms Image
image/jpeg 13.32.25.48
AMAZON-02

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Show headers Download Go to Show image

Full URL: https://cf-images.us-east-1.prod.boltdns.net/v1/static/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/dc98ff13-2978-4d1c-9614-582454db3004/1280x720/match/image.jpg
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Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.25.48 , United States, ASN16509 (AMAZON-02, US),
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Software: / BC
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:09:07 GMT
Via: 1.1 6c7a5d26be7fb35284e54d321f16b6f7.cloudfront.net (CloudFront)
Connection: keep-alive
Last-Modified: Fri, 01 Jan 2016 00:00:00 GMT
Age: 83
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X-Powered-By: BC
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Expires: Thu, 24 Feb 2022 19:09:07 GMT

GET
H2 200 token Show response
www.pega.com/session/ 43 B
600 B 727ms
726ms XHR
text/plain 151.101.14.133
FASTLY

General

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Show headers Download Go to

Full URL

https://www.pega.com/session/token

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

Accept: */*
X-NewRelic-ID: UwYHUF9WGwUGV1ZbAQcB
X-Requested-With: XMLHttpRequest
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
content-type: text/plain; charset=UTF-8
age: 0
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accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
x-cache-hits: 0, 0

GET
H2 200 / Show response
consent-pref.trustarc.com/ Frame 58F7 5 KB
2 KB 145ms
45ms Document
text/html 143.204.90.36
AMAZON-02

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Show headers Download Go to

Full URL

https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.90.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

nginx /

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Security Headers

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Request headers

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:authority: consent-pref.trustarc.com
:scheme: https
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pragma: no-cache
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Response headers

content-type: text/html; charset=UTF-8
date: Wed, 24 Feb 2021 07:20:12 GMT
server: nginx
etag: W/"5147-1612958782000"
last-modified: Wed, 10 Feb 2021 12:06:22 GMT
x-xss-protection: 1; mode=block
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age: 42618

GET
H2 200 transparent.png
consent.trustarc.com/asset/ 95 B
451 B 66ms
65ms Image
image/png 13.224.195.13
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://consent.trustarc.com/asset/transparent.png
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.195.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-195-13.fra2.r.cloudfront.net
Software: nginx /
Resource Hash: d1f997e9d36cab74d9b7c82335b21734e1c74b284d17a8b3df2aa3f4661d2f6c

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: public
date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 69f13f852a135432abb1b7bfc5a8b421.cloudfront.net (CloudFront)
last-modified: Thu, 24 May 2018 00:46:39 GMT
server: nginx
x-amz-cf-pop: FRA2-C1
x-cache: Miss from cloudfront
content-type: image/png
access-control-allow-origin: *
cache-control: max-age=2592000
content-length: 95
x-amz-cf-id: 7rrfO4e5884cHuHVhmdRuRgndc7UTcgZ7kIkskdxUWGDfAP6JSNEaw==
expires: Fri, 26 Mar 2021 19:10:30 GMT

GET
H2 200 noticemsg
consent.trustarc.com/ 43 B
485 B 62ms
62ms Image
image/gif 13.224.195.13
AMAZON-02

General

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Show headers Download Go to Show image

Full URL

https://consent.trustarc.com/noticemsg?action=consent&domain=pegasystems.com&behavior=expressed&country=dk&language=en&rand=0.03743565506871871

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.195.13 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-224-195-13.fra2.r.cloudfront.net

Software

nginx /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 69f13f852a135432abb1b7bfc5a8b421.cloudfront.net (CloudFront)
x-content-type-options: nosniff
x-amz-cf-pop: FRA2-C1
x-cache: Miss from cloudfront
cloudfront-viewer-country: DK
content-length: 43
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pragma: no-cache
server: nginx
x-frame-options: SAMEORIGIN
content-type: image/gif
access-control-allow-origin: *
cache-control: max-age=3600
cloudfront-viewer-country-region: 84
x-amz-cf-id: oVCD8r6ekVtE9tNvqR3AfK0inABHndJMQ6bQco8g_sehL_FlXR7-rw==
expires: Wed, 24 Feb 2021 20:10:30 GMT

GET
H2 200 master.m3u8 Show response
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/10s/ 6 KB
6 KB 65ms
44ms XHR
application/x-mpegurl 2a04:4e42:1b::539
FASTLY

General

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Show headers Download Go to

Full URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/10s/master.m3u8?fastly_token=NjAzNzAxNzFfNjUyOGM3YjlmNzMxNzY4ZmJjNTM0Y2M5ZDFmZjFlNmQyN2E0MGQ2ODlmN2Y5YWE5YjYxZTliNTRkZGZlNjA3Yw%3D%3D
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URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::539 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software: / BC
Resource Hash: 9907ffc3c7537f49c3eb7e3ea66cc078e285b34eef679501e3b659e80d020003

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 varnish
age: 0
x-powered-by: BC
x-cache: MISS
x-bolt-device-group: desktop-chrome
content-length: 6011
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x-device-group: desktop-chrome
x-timer: S1614193830.263634,VS0,VE37
x-powered-from: gantry
access-control-allow-methods: GET,HEAD,OPTIONS
content-type: application/x-mpegURL
access-control-allow-origin: *
access-control-expose-headers: Server,Range,Content-Length,Content-Range
cache-control: s-maxage=10800, max-age=10800
accept-ranges: bytes
access-control-allow-headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits: 0

GET
H2 200 trans.png
consent.trustarc.com/asset/ 923 B
1 KB 70ms
70ms Image
image/png 13.224.195.13
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://consent.trustarc.com/asset/trans.png
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.195.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-195-13.fra2.r.cloudfront.net
Software: nginx /
Resource Hash: 2606b91cca1f76efe9c503aaef5b7956ef6415a9403b8bbc0f5eb857d515bb05

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: public
date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 69f13f852a135432abb1b7bfc5a8b421.cloudfront.net (CloudFront)
last-modified: Thu, 24 May 2018 00:46:39 GMT
server: nginx
x-amz-cf-pop: FRA2-C1
x-cache: Miss from cloudfront
content-type: image/png
access-control-allow-origin: *
cache-control: max-age=2592000
content-length: 923
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expires: Fri, 26 Mar 2021 19:10:30 GMT

GET
BLOB 200
OK a988290c-ab13-468b-be71-8d1394629392
https://www.pega.com/ 6 KB
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/a988290c-ab13-468b-be71-8d1394629392
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
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Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 5922
Content-Type: application/javascript

GET
H2

200

collect
px.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1614193830263&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316...
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https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1614193830263&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316...

0
58 B

144ms
144ms

Image
application/javascript

2620:119:50e3:101::6cae:b45
LINKEDIN

General

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Show headers Download Go to Show image

Full URL: https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1614193830263&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&liSync=true
Requested by: Host: www.pega.com
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Software: Play /
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
server: Play
linkedin-action: 1
x-li-fabric: prod-ltx1
x-li-proto: http/2
x-li-pop: prod-eda6
content-type: application/javascript
content-length: 0
x-li-uuid: 0iQmprzEZhZQ95kx+CoAAA==

Redirect headers

strict-transport-security: max-age=31536000
x-content-type-options: nosniff
linkedin-action: 1
content-length: 0
x-li-uuid: bLDHnLzEZhZA/eDsUCsAAA==
pragma: no-cache
x-li-pop: afd-prod-ltx1
x-msedge-ref: Ref A: 62E398E3D63D4614AD6637507FFD1AEE Ref B: FRAEDGE1105 Ref C: 2021-02-24T19:10:30Z
date: Wed, 24 Feb 2021 19:10:30 GMT
expect-ct: max-age=86400, report-uri="https://www.linkedin.com/platform-telemetry/ct"
x-frame-options: sameorigin
x-li-fabric: prod-ltx1
location: https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&time=1614193830263&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&liSync=true
cache-control: no-cache, no-store
content-security-policy: default-src *; connect-src 'self' https://media-src.linkedin.com/media/ www.linkedin.com s.c.lnkd.licdn.com m.c.lnkd.licdn.com wss://*.linkedin.com dms.licdn.com https://dpm.demdex.net/id lnkd.demdex.net blob: https://accounts.google.com/gsi/status https://linkedin.sc.omtrdc.net/b/ss/ www.google-analytics.com static.licdn.com static-exp1.licdn.com static-exp2.licdn.com static-exp3.licdn.com media.licdn.com media-exp1.licdn.com media-exp2.licdn.com media-exp3.licdn.com; img-src data: blob: *; font-src data: *; style-src 'unsafe-inline' 'self' static-src.linkedin.com *.licdn.com; script-src 'report-sample' 'unsafe-inline' 'unsafe-eval' 'self' spdy.linkedin.com static-src.linkedin.com *.ads.linkedin.com *.licdn.com static.chartbeat.com www.google-analytics.com ssl.google-analytics.com bcvipva02.rightnowtech.com www.bizographics.com sjs.bizographics.com js.bizographics.com d.la4-c1-was.salesforceliveagent.com slideshare.www.linkedin.com https://snap.licdn.com/li.lms-analytics/ platform.linkedin.com platform-akam.linkedin.com platform-ecst.linkedin.com platform-azur.linkedin.com; object-src 'none'; media-src blob: *; child-src blob: lnkd-communities: voyager: *; frame-ancestors 'self'; report-uri https://www.linkedin.com/platform-telemetry/csp?f=l
x-li-proto: http/2
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 721014168025944 Show response
connect.facebook.net/signals/config/ 241 KB
70 KB 7ms
7ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

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Show headers Download Go to

Full URL

https://connect.facebook.net/signals/config/721014168025944?v=2.9.33&r=stable

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 , United States, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

content-security-policy: default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.virtualearth.net *.google.com 127.0.0.1:* *.spotilocal.com:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net *.spotilocal.com:* wss://*.facebook.com:* https://fb.scanandcleanlocal.com:* attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' chrome-extension://boadgeojelhgndaghljhdicfkmllpafd chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm;block-all-mixed-content;upgrade-insecure-requests;report-uri https://www.facebook.com/csp/reporting/;
content-encoding: gzip
x-content-type-options: nosniff
x-xss-protection: 0
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length: 70566
x-fb-rlafr: 0
pragma: public
x-fb-debug: 8Y8D17/5BtS/fBFtUWJeP+iIJlt+MmT7Vh/J4KNPKrmKzLXACc+uEgZ/O+WxEsGkWkoZTHmhmbdE6iD05LyMfw==
x-fb-trip-id: 686109401
x-frame-options: DENY
date: Wed, 24 Feb 2021 19:10:30 GMT
strict-transport-security: max-age=31536000; preload; includeSubDomains
content-type: application/x-javascript; charset=utf-8
vary: Accept-Encoding
cache-control: public, max-age=1200
x-content-id: 768238341
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H3-Q050 200 js Show response
www.google-analytics.com/gtm/ 100 KB
37 KB 47ms
34ms Script
application/javascript 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/gtm/js?id=GTM-NBRQFHK&t=gtm2&cid=1654476107.1614193830&aip=true

Requested by

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

d0737313697f218bfc5901a02e66ca502fc2f7c063648552e58b4c0349ad680f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 36985
x-xss-protection: 0
expires: Wed, 24 Feb 2021 19:10:30 GMT

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 75ms
74ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Kansas City, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Wed, 24 Feb 2021 19:10:30 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 /
www.facebook.com/tr/ 44 B
409 B 20ms
6ms Image
image/gif 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.facebook.com/tr/?id=721014168025944&ev=PageView&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&rl=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&if=false&ts=1614193830322&sw=1600&sh=1200&v=2.9.33&r=stable&ec=0&o=30&fbp=fb.1.1614193830320.525554591&it=1614193830270&coo=false&rqm=GET

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de , United States, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
last-modified: Fri, 21 Dec 2012 00:00:01 GMT
server: proxygen-bolt
strict-transport-security: max-age=31536000; includeSubDomains
content-type: image/gif
cache-control: no-cache, must-revalidate, max-age=0
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length: 44
expires: Wed, 24 Feb 2021 19:10:30 GMT

GET
H2 200 rendition.m3u8 Show response
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/10s/ 44 KB
44 KB 137ms
137ms XHR
application/x-mpegurl 2a04:4e42:1b::539
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/10s/rendition.m3u8?fastly_token=NjAzNzAxYzVfODgyNTI1NjJiM2VmMzVkZGNhMWM1MTE5YzMyNGFkNjg4N2Q0YWRiNDliMWE4NWI0NWI3MTMzNWY4Y2Q1ZDhhOA%3D%3D
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::539 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software: / BC
Resource Hash: 71981d13da592c957696eddb2eee2309c68e81e292a5b5a55e370d5d8db3421b

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 varnish
age: 0
x-powered-by: BC
x-cache: MISS
content-length: 44853
x-served-by: cache-hhn4038-HHN
x-device-group: desktop-chrome
x-timer: S1614193830.335544,VS0,VE129
x-powered-from: gantry
access-control-allow-methods: GET,HEAD,OPTIONS
content-type: application/x-mpegURL
access-control-allow-origin: *
access-control-expose-headers: Server,Range,Content-Length,Content-Range
cache-control: s-maxage=10800, max-age=10800
accept-ranges: bytes
access-control-allow-headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits: 0

POST
H3-Q050 200 collect Show response
www.google-analytics.com/j/ 2 B
165 B 13ms
13ms XHR
text/plain 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j88&aip=1&a=1604970556&t=pageview&_s=1&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&dr=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&ul=en-us&de=UTF-8&dt=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=aGDAAEADQAAAAC~&jid=412234548&gjid=746137365&cid=1654476107.1614193830&tid=UA-369184-1&_gid=593762843.1614193830&_r=1&gtm=2wg2h0TNL9MK7&cd17=C-%09%7Bpr%7DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%3D&cd18=fe3f2d01-2d0a-4ce4-b4c4-3330a0d384e3&cd19=1614193830356&cd20=&cd21=d9273626ddfc49be91ae1c4258956180_20210224T194029.927%20GMT&cd27=CON-8970210&cd28=&cd44=&cd45=&cd47=&cd48=&cd49=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&cd59=Automated&cd60=en-US&cd61=en-US&cd62=20030107&cd64=Linux%20x86_64&cd65=1600&cd66=1600&cd67=1200&cd68=1200&cd69=24&cd70=8&cd71=1&cd72=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&z=1276281067

Requested by

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
69 B 15ms
15ms Other
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
444 B 41ms
14ms XHR
text/plain 2a00:1450:400c:c00::9c
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j88&tid=UA-369184-1&cid=1654476107.1614193830&jid=412234548&gjid=746137365&_gid=593762843.1614193830&_u=aGDAAEACQAAAAC~&z=1203358950

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c00::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Wed, 24 Feb 2021 19:10:30 GMT
content-type: text/plain
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 serving Show response
s.getsmartcontent.com/ 1 KB
2 KB 441ms
196ms Script
application/javascript 34.202.225.38
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://s.getsmartcontent.com/serving?tm=1614193830&rv=9dbe068f-9f1b-4802-a5a2-9943e3d2f62b&i=fgsmqsw2nq8ze17i53ep1tgafp7oy0hg&loc=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&w=WNBZ2TH0&c=CSBV3D16&v=1614193830.1614193830.1614193830.1&s=fgsmqsw2nq8ze17i53ep1tgafp7oy0hg.1614193830&d=1600%2C1200&ab=&r=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&m.eg=&lvc=&lvcr=&x.conid=CON-8970210&dl=%7B%7D

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.202.225.38 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-202-225-38.compute-1.amazonaws.com

Software

Resource Hash

582f67b802d9231e15b93da2b762a80544dd53d7c335f68a771a0249402543c1

Security Headers

Name	Value
Content-Security-Policy	default-src '*'
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
referrer-policy: unsafe-url
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/javascript
x-xss-protection: 1; mode=block
cache-control: max-age=0, must-revalidate, no-cache=Set-Cookie, private
content-security-policy: default-src '*'
x-content-type-options: nosniff
expires: Wed, 19 Apr 2000 11:43:00 GMT

GET
H3-Q050

200

activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fins... Show response
8017703.fls.doubleclick.net/ Frame 2953
Redirect Chain

https://8017703.fls.doubleclick.net/activityi;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Fi...
https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.p...

808 B
1 KB

158ms
95ms

Document
text/html

216.58.212.166
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210?

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=DC-8017703

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

216.58.212.166 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

ams15s22-in-f166.1e100.net

Software

cafe /

Resource Hash

9847eec245239ad51e84b250895679448dc4e134b5d00432801dca03703f3b75

Security Headers

Name	Value
Strict-Transport-Security	max-age=21600
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

:method: GET
:authority: 8017703.fls.doubleclick.net
:scheme: https
:path: /activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210?
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: cross-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
accept-encoding: gzip, deflate, br
accept-language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: about:blank

Response headers

p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
timing-allow-origin: *
cross-origin-resource-policy: cross-origin
date: Wed, 24 Feb 2021 19:10:30 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
cache-control: no-cache, must-revalidate
strict-transport-security: max-age=21600
content-type: text/html; charset=UTF-8
pragma: no-cache
x-content-type-options: nosniff
content-encoding: gzip
server: cafe
content-length: 590
x-xss-protection: 0
set-cookie: test_cookie=CheckForPermission; expires=Wed, 24-Feb-2021 19:25:30 GMT; path=/; domain=.doubleclick.net; Secure; HttpOnly; SameSite=none
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"

Redirect headers

p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
timing-allow-origin: *
cross-origin-resource-policy: cross-origin
date: Wed, 24 Feb 2021 19:10:30 GMT
pragma: no-cache
expires: Fri, 01 Jan 1990 00:00:00 GMT
cache-control: no-cache, must-revalidate
follow-only-when-prerender-shown: 1
strict-transport-security: max-age=21600
location: https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210?
content-type: text/html; charset=UTF-8
x-content-type-options: nosniff
server: cafe
content-length: 0
x-xss-protection: 0
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"

GET
H2 200 / Show response
c212.net/c/etag/ 384 B
856 B 206ms
138ms Script
text/html 13.35.254.56
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://c212.net/c/etag/?clientId=RPt7Tpnr&pixel=0&dmp=1&e1=1
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.35.254.56 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-35-254-56.fra6.r.cloudfront.net
Software: Jetty(9.4.31.v20200723) /
Resource Hash: 83570984ac066eae1a59773c11bfef094e6557791d7456d492b306c8257adf43

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 04599a8a3c6eb66f23e5ae02d1ec4cf2.cloudfront.net (CloudFront)
server: Jetty(9.4.31.v20200723)
x-amz-cf-pop: FRA6-C1
x-cache: Miss from cloudfront
content-language: en-US
server-timing: intid;desc=eacfc464e9cd9ac7
content-type: text/html;charset=iso-8859-1
content-length: 384
x-amz-cf-id: T_sMurTg_GasjHNGEdk-QZM_jGFJgmcLzKEfyMX_2sQWXizAqDd3XQ==
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
505 B 56ms
29ms Image
image/gif 2a00:1450:4001:813::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j88&tid=UA-369184-1&cid=1654476107.1614193830&jid=412234548&_u=aGDAAEACQAAAAC~&z=474065503

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
505 B 51ms
31ms Image
image/gif 2a00:1450:4001:82a::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j88&tid=UA-369184-1&cid=1654476107.1614193830&jid=412234548&_u=aGDAAEACQAAAAC~&z=474065503

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 rendition.m3u8 Show response
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/10s/ 44 KB
44 KB 141ms
140ms XHR
application/x-mpegurl 2a04:4e42:1b::539
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/10s/rendition.m3u8?fastly_token=NjAzNzAxYzVfYzJlMWMxZTc5ZmM1N2JmNGNjMDBmOGZlZDgyMmIxNGFiNjM5OGRkOTE5ZWZmZTFjZTRjZjQ0ZjgxYzhlZTE5Yw%3D%3D
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::539 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software: / BC
Resource Hash: 0e2a0c14f4f012dbb14a5da721e4092088cf1f6a1e6a6f0cc0ed900583872ee5

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 varnish
age: 0
x-powered-by: BC
x-cache: MISS
content-length: 45128
x-served-by: cache-hhn4038-HHN
x-device-group: desktop-chrome
x-timer: S1614193831.518354,VS0,VE132
x-powered-from: gantry
access-control-allow-methods: GET,HEAD,OPTIONS
content-type: application/x-mpegURL
access-control-allow-origin: *
access-control-expose-headers: Server,Range,Content-Length,Content-Range
cache-control: s-maxage=10800, max-age=10800
accept-ranges: bytes
access-control-allow-headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits: 0

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
58 B 15ms
15ms Other
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 defaultpreferencemanager.nocache.js Show response
consent-pref.trustarc.com/defaultpreferencemanager/ Frame 58F7 5 KB
2 KB 69ms
69ms Script
application/javascript 143.204.90.36
AMAZON-02

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Full URL: https://consent-pref.trustarc.com/defaultpreferencemanager/defaultpreferencemanager.nocache.js
Requested by: Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.90.36 , United States, ASN16509 (AMAZON-02, US),
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Software: nginx /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: gzip
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server: nginx
x-amz-cf-pop: FRA50-C1
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content-type: application/javascript; charset=UTF-8
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GET
H2 200 get Show response
consent-st.trustarc.com/ Frame 58F7 20 KB
5 KB 145ms
45ms Script
text/javascript 65.9.58.116
AMAZON-02

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Full URL: https://consent-st.trustarc.com/get?name=combined_static_cm_minified.js
Requested by: Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
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Request headers

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Response headers

pragma: public
date: Sat, 30 Jan 2021 04:44:19 GMT
content-encoding: gzip
server: nginx
age: 2211971
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/javascript
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GET
H2 200 loading.gif
consent-pref.trustarc.com/images/ Frame 58F7 3 KB
3 KB 41ms
41ms Image
image/gif 143.204.90.36
AMAZON-02

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Full URL

https://consent-pref.trustarc.com/images/loading.gif

Requested by

Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Software

nginx /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 23 Feb 2021 20:09:40 GMT
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
x-content-type-options: nosniff
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server: nginx
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GET
BLOB 200
OK a35e6b1a-0bbb-4a81-bc84-36ab55832802
https://www.pega.com/ 57 KB
0 Other
application/javascript

General

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Full URL: blob:https://www.pega.com/a35e6b1a-0bbb-4a81-bc84-36ab55832802
Requested by: Host: www.pega.com
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Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 58236
Content-Type: application/javascript

GET
H/1.1 200
OK segment0.ts Show response
bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/5x/ 746 KB
747 KB 237ms
87ms XHR
video/mp2t 2.16.186.40
AKAMAI-ASN1

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Full URL: https://bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/5x/segment0.ts?akamai_token=exp=1614217669~acl=/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/*~hmac=773544fa6d5fbb270f29150fb5e2aba1b198329bc7fdaa8c521a67ca7b4afffa
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:30 GMT
X-Powered-By: BC
Backend-IP: 34.197.15.235
BC-MID: true
Connection: keep-alive
Content-Length: 764408
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Accept-Ranges: bytes
Access-Control-Allow-Headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
X-Cache-Hits: 1

GET
H2 200 ip.json Show response
api.company-target.com/api/v2/ 436 B
937 B 230ms
87ms XHR
application/json 143.204.90.62
AMAZON-02

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Full URL: https://api.company-target.com/api/v2/ip.json?referrer=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&page=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&page_title=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&src=tag&key=d5cd9c324a3cd5230944611c089db45d2e2060cd
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Software: nginx /
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Request headers

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Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
identification-source: CENTRAL
vary: Accept-Encoding, Origin
x-amz-cf-pop: FRA50-C1
x-cache: Miss from cloudfront
request-id: 8bcca963-7ab3-43b4-b103-d3f2a18e4a48
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content-type: application/json;charset=utf-8
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
access-control-expose-headers
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api-version: v2
access-control-allow-headers: DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
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expires: Tue, 23 Feb 2021 19:10:30 GMT

GET
H/1.1

200
OK

validateCookie
segments.company-target.com/
Redirect Chain

https://match.prod.bidr.io/cookie-sync/demandbase
https://match.prod.bidr.io/cookie-sync/demandbase?_bee_ppp=1
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26 B
408 B

144ms
143ms

Image
image/gif

13.225.80.86
AMAZON-02

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Full URL: https://segments.company-target.com/validateCookie?vendor=choca&user_id=AAFO307AbUkAAA_yOBh5yQ&verifyHash=4ceab2922d5df356cd7130571f8aef532d3e63c1
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Protocol: HTTP/1.1
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Software: /
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Request headers

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Response headers

Date: Wed, 24 Feb 2021 19:10:31 GMT
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X-Amz-Cf-Pop: FRA2-C2
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Redirect headers

Date: Wed, 24 Feb 2021 19:10:31 GMT
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GET
H2 451 464526.gif
id.rlcdn.com/ 0
66 B 174ms
100ms Image
text/plain 34.120.207.148
GOOGLE

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Full URL: https://id.rlcdn.com/464526.gif
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Software: /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 google
alt-svc: clear
content-length: 0

GET
H2 200 r Show response
scout.salesloft.com/ 41 B
401 B 356ms
119ms XHR
application/json 52.201.82.152
AMAZON-AES

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Full URL

https://scout.salesloft.com/r?tid=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0IjoxMDI2MTZ9.M3-zfIZcYZ-dbtKENRusbe7iKm5pdnlnMNxXmLuCCgw

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
access-control-allow-methods: GET
content-type: application/json; charset=utf-8
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access-control-expose-headers
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access-control-allow-credentials: true
content-length: 41
x-request-id: bdd8ca24e1b7ce2399049bef6b383086

GET
H2 200 3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html Show response
consent-pref.trustarc.com/defaultpreferencemanager/ Frame 7FDF 140 KB
46 KB 76ms
76ms Document
text/html 143.204.90.36
AMAZON-02

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Full URL

https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html

Requested by

Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/defaultpreferencemanager.nocache.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Software

nginx /

Resource Hash

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Security Headers

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Request headers

:method: GET
:authority: consent-pref.trustarc.com
:scheme: https
:path: /defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: same-origin
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
accept-encoding: gzip, deflate, br
accept-language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/

Response headers

content-type: text/html; charset=UTF-8
date: Wed, 24 Feb 2021 19:10:30 GMT
server: nginx
vary: Accept-Encoding
etag: W/"143347-1612958802000"
last-modified: Wed, 10 Feb 2021 12:06:42 GMT
x-xss-protection: 1; mode=block
x-content-type-options: nosniff
content-encoding: gzip
x-cache: Miss from cloudfront
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA50-C1
x-amz-cf-id: WiJMvPeqvQd68T67GPbFP_u3rXHGIPI3IQasWZcTKarbsdCW7GzcMg==

GET
BLOB 200
OK 7b5bdffc-a2a4-49ba-8e32-16c43e6a35de
https://www.pega.com/ 57 KB
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/7b5bdffc-a2a4-49ba-8e32-16c43e6a35de
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 9a11e60e4e6f192b063a85d8468921e29f037aa530efcd37f2cae02e44d0c6e4

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 58236
Content-Type: application/javascript

GET
H/1.1 200
OK segment0.ts Show response
bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/5x/ 127 KB
127 KB 160ms
77ms XHR
video/mp2t 2.16.186.40
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/5x/segment0.ts?akamai_token=exp=1614217669~acl=/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/*~hmac=29cdc0551b397fd74387437d3a35b087f31065c680558072a9054e4c99330a65
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2.16.186.40 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a2-16-186-40.deploy.static.akamaitechnologies.com
Software: / BC
Resource Hash: 955904ee8981b34fb09e22569ffbbd4144fbc688cc19fbca9c4f9390a52ddee6

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:30 GMT
X-Powered-By: BC
Backend-IP: 52.22.69.162
BC-MID: true
Connection: keep-alive
Content-Length: 129720
X-Served-By: cache-ewr18160-EWR
Expires: Thu, 10 Feb 2022 18:54:08 GMT
Last-Modified: Fri, 01 Jan 2016 00:00:00 GMT
X-Timer: S1614193748.822825,VS0,VE2
X-Powered-From: gantry
ETag: "f529988e5f21d9afaec736d0dddaa3d0"
Access-Control-Allow-Methods: GET,HEAD,OPTIONS
Content-Type: video/MP2T
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: Server,Range,Content-Length,Content-Range
Cache-Control: public, max-age=30325418
Accept-Ranges: bytes
Access-Control-Allow-Headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
X-Cache-Hits: 1

GET
H/1.1 200
OK dnb_coretag_v5.min.js Show response
cdn-0.d41.co/tags/ 2 KB
2 KB 136ms
44ms Script
application/javascript 65.9.58.91
AMAZON-02

General

Check archive.org

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Full URL: https://cdn-0.d41.co/tags/dnb_coretag_v5.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.58.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 33df908fca09a79114c7c3710e237470a642951b6989ee28eef97ceff23d6244

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:06:18 GMT
Via: 1.1 c888f786e25e6e3c7dbb7e9da462d715.cloudfront.net (CloudFront)
Last-Modified: Thu, 14 May 2020 14:11:38 GMT
Server: AmazonS3
Age: 439
ETag: "b0575e56abb35f9110d78bf4ae8c66f7"
X-Cache: Hit from cloudfront
Content-Type: application/javascript
Connection: keep-alive
X-Amz-Cf-Pop: FRA56-C1
Accept-Ranges: bytes
Content-Length: 1605
X-Amz-Cf-Id: Wt4N_DQF7qhkAw8ZDeQRA2i3wJPNkY0rzrOtrRgvWRaR2q68sT4tHg==

GET
H/1.1 200
OK js Show response
pixel.mathtag.com/sync/ 597 B
1 KB 160ms
72ms Script
text/javascript 184.30.20.207
AKAMAI-AS

General

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Full URL: https://pixel.mathtag.com/sync/js?sync=auto&exsync=https%3A%2F%2Fc212.net%2Fc%2Fsync%3Fu%3D%26c%3DUS%26dmpId%3D1%26pid%3D%5BMM_UUID%5D&mt_lim=1
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 184.30.20.207 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a184-30-20-207.deploy.static.akamaitechnologies.com
Software: MT3 3518 2f03077 master zrh-pixel-x30 /
Resource Hash: acfa1f03ac087fc08ca7389b23f01c47b31c6d00d412a21d9342af3c070fff57

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:30 GMT
Server: MT3 3518 2f03077 master zrh-pixel-x30
P3P: CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
Cache-Control: no-cache
Connection: keep-alive
Content-Type: text/javascript
Content-Length: 597
Expires: Wed, 24 Feb 2021 19:10:29 GMT

POST
H2 200 truste Show response
consent-pref.trustarc.com/defaultpreferencemanager/ Frame 58F7 969 B
802 B 67ms
66ms XHR
application/json 143.204.90.36
AMAZON-02

General

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Show headers Download Go to

Full URL

https://consent-pref.trustarc.com/defaultpreferencemanager/truste

Requested by

Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.90.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-90-36.fra50.r.cloudfront.net

Software

nginx /

Resource Hash

d4bef2d91bd01eaeba3c9d62545eb98cec13e41bfacdbf28cf1c17bc7f1a35e4

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

X-GWT-Module-Base: https://consent-pref.trustarc.com/defaultpreferencemanager/
X-GWT-Permutation: 3021DA1E21B84A44BE993AEFC9AFCD7F
Referer: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/x-gwt-rpc; charset=UTF-8

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: nginx
x-amz-cf-pop: FRA50-C1
x-cache: Miss from cloudfront
content-type: application/json;charset=utf-8
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
content-disposition: attachment
content-length: 465
x-xss-protection: 1; mode=block
x-amz-cf-id: qem7z4WDV3t1XE9cqKHM7g-FSiFSVrm-hVXrUleXDgbK_i62joDiEQ==

POST
H2 200 truste Show response
consent-pref.trustarc.com/defaultpreferencemanager/ Frame 58F7 48 B
368 B 63ms
63ms XHR
application/json 143.204.90.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://consent-pref.trustarc.com/defaultpreferencemanager/truste

Requested by

Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.90.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-90-36.fra50.r.cloudfront.net

Software

nginx /

Resource Hash

a887c239ed61ec1d1ea3048ad2af9f0ec0b06102924bed4939d636513b1df4ca

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

X-GWT-Module-Base: https://consent-pref.trustarc.com/defaultpreferencemanager/
X-GWT-Permutation: 3021DA1E21B84A44BE993AEFC9AFCD7F
Referer: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/x-gwt-rpc; charset=UTF-8

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
x-content-type-options: nosniff
server: nginx
x-amz-cf-pop: FRA50-C1
x-cache: Miss from cloudfront
content-type: application/json;charset=utf-8
content-disposition: attachment
content-length: 48
x-xss-protection: 1; mode=block
x-amz-cf-id: qO8X6l8ZNWYXjvCLumdAbRmU5dtKvv4UawbVzlKGSLsWaQkquwsiVg==

POST
H2 200 collect Show response
www.google-analytics.com/j/ 2 B
205 B 14ms
13ms XHR
text/plain 2a00:1450:4001:827::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j88&aip=1&a=1604970556&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&dr=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3D07d8c7dc5ea94d4d85c766d1132ffb21%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-6778704316169244501%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-8970210%26CID%3D%257Bpr%257DSzVxYqPXzw3qJkyhciZYLYmPyoDEhWZV5Aiw6m3nLsc%253D%26OD%3Dfalse%26IxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&ul=en-us&de=UTF-8&dt=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Demandbase&ea=API%20Resolution&el=IP%20API&_u=aHDACEADRAAAAC~&jid=1762753092&gjid=1273527962&cid=1654476107.1614193830&tid=UA-369184-1&_gid=593762843.1614193830&_r=1&gtm=2wg2h0TNL9MK7&cd1=(Non-Company%20Visitor)&cd2=(Non-Company%20Visitor)&cd3=(Non-Company%20Visitor)&cd4=(Non-Company%20Visitor)&cd5=(Non-Company%20Visitor)&cd6=(Non-Company%20Visitor)&cd7=(Non-Company%20Visitor)&cd8=(Non-Company%20Visitor)&cd11=(Non-Company%20Visitor)&cd12=(Non-Company%20Visitor)&cd13=(Non-Company%20Visitor)&z=1174001025

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 14ms
14ms XHR
text/plain 2a00:1450:400c:c00::9c
GOOGLE

General

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Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j88&tid=UA-369184-1&cid=1654476107.1614193830&jid=1762753092&gjid=1273527962&_gid=593762843.1614193830&_u=aHDACEADRAAAAC~&z=2101042367

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c00::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Wed, 24 Feb 2021 19:10:30 GMT
content-type: text/plain
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-pers... Show response
adservice.google.com/ddm/fls/i/ Frame E433 807 B
1 KB 61ms
42ms Document
text/html 2a00:1450:4001:801::2002
GOOGLE

General

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Show headers Download Go to

Full URL

https://adservice.google.com/ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210

Requested by

Host: 8017703.fls.doubleclick.net
URL: https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210?

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:801::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

135df984a9f4e8dd99c1f7ffc10b52c08cb98516ffe7a1237ab8d59092c76cc6

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

:method: GET
:authority: adservice.google.com
:scheme: https
:path: /ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: cross-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210?
accept-encoding: gzip, deflate, br
accept-language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://8017703.fls.doubleclick.net/activityi;dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210?

Response headers

p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
timing-allow-origin: *
cross-origin-resource-policy: cross-origin
date: Wed, 24 Feb 2021 19:10:30 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
cache-control: no-cache, must-revalidate
content-type: text/html; charset=UTF-8
pragma: no-cache
x-content-type-options: nosniff
content-encoding: gzip
server: cafe
content-length: 590
x-xss-protection: 0
alt-svc: h3-29="googleads.g.doubleclick.net:443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051="googleads.g.doubleclick.net:443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050="googleads.g.doubleclick.net:443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046="googleads.g.doubleclick.net:443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043="googleads.g.doubleclick.net:443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic="googleads.g.doubleclick.net:443"; ma=2592000; v="46,43",quic=":443"; ma=2592000; v="46,43"

POST
H2 200 /
www.facebook.com/tr/ 0
82 B 6ms
6ms Other
text/plain 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://www.facebook.com/tr/

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de , United States, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: multipart/form-data; boundary=----WebKitFormBoundaryU7w0BAYAYOCJbA1I

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
server: proxygen-bolt
date: Wed, 24 Feb 2021 19:10:30 GMT
content-type: text/plain
access-control-allow-origin: https://www.pega.com
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length: 0

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 31ms
30ms Image
image/gif 2a00:1450:4001:813::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j88&tid=UA-369184-1&cid=1654476107.1614193830&jid=1762753092&_u=aHDACEADRAAAAC~&z=1519950040

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 31ms
30ms Image
image/gif 2a00:1450:4001:82a::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j88&tid=UA-369184-1&cid=1654476107.1614193830&jid=1762753092&_u=aHDACEADRAAAAC~&z=1519950040

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:30 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 EuPreferenceManager.css
consent-pref.trustarc.com/ Frame 58F7 27 KB
7 KB 124ms
123ms Stylesheet
text/css 143.204.90.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://consent-pref.trustarc.com/EuPreferenceManager.css
Requested by: Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.90.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-90-36.fra50.r.cloudfront.net
Software: nginx /
Resource Hash: 1ea22ef5cc12712e650ac15269e8e7b75904f47246ce6eb04bf0fcd42f8bed77

Request headers

Referer: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: gzip
last-modified: Wed, 10 Feb 2021 12:06:22 GMT
server: nginx
x-amz-cf-pop: FRA50-C1
etag: W/"27745-1612958782000"
vary: Accept-Encoding
x-cache: RefreshHit from cloudfront
content-type: text/css
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
cache-control: no-cache
x-amz-cf-id: _uSpeLVbLOk3pNg18k5RvPLnAFuNyAP4wZppBIkOrsAgqyd-566t9g==
expires: Wed, 24 Feb 2021 19:10:29 GMT

GET
H2 200 10.cache.js Show response
consent-pref.trustarc.com/defaultpreferencemanager/deferredjs/3021DA1E21B84A44BE993AEFC9AFCD7F/ Frame 58F7 242 KB
84 KB 85ms
85ms XHR
application/javascript 143.204.90.36
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://consent-pref.trustarc.com/defaultpreferencemanager/deferredjs/3021DA1E21B84A44BE993AEFC9AFCD7F/10.cache.js
Requested by: Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.90.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-90-36.fra50.r.cloudfront.net
Software: nginx /
Resource Hash: 88d7b134d03a489266ac11dd260522922dde23a358098724d90e40784b94e822

Request headers

Referer: https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:30 GMT
content-encoding: gzip
last-modified: Wed, 10 Feb 2021 12:06:42 GMT
server: nginx
x-amz-cf-pop: FRA50-C1
etag: W/"247440-1612958802000"
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: application/javascript; charset=UTF-8
via: 1.1 b912dc97777020eb19579888add26978.cloudfront.net (CloudFront)
cache-control: max-age=315360000
x-amz-cf-id: OLoNe93nAWwqbyx9agspzvUfE1S7Gnf33OhXwgxg9Be0E6o9VTDthA==
expires: Thu, 31 Dec 2037 23:55:55 GMT

GET
H/1.1 200
OK / Show response
api3849.d41.co/api/ 1 KB
2 KB 147ms
147ms XHR
application/json 54.221.45.149
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://api3849.d41.co/api/?req=api3849&form=json

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.221.45.149 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-221-45-149.compute-1.amazonaws.com

Software

Resource Hash

1cb9fd4507d0c10b403dc38b733b5dc3ab18ca66824e9e35315e6ea136c8d8dd

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 24 Feb 2021 19:10:30 GMT
Referrer-Policy: no-referrer-when-downgrade
Expect-CT: max-age=30, report-uri="https://a54b4ab95d40a8b116fae47033b75682.report-uri.com/r/d/ct/reportOnly"
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Type: application/json
Access-Control-Allow-Origin: https://www.pega.com
Cache-control: no-store
Access-Control-Allow-Credentials: true
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Length: 1411
X-XSS-Protection: 1; mode=block

GET
H2 200 dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-pers... Show response
adservice.google.de/ddm/fls/i/ Frame 7BD8 194 B
877 B 62ms
42ms Document
text/html 2a00:1450:4001:809::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://adservice.google.de/ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210

Requested by

Host: adservice.google.com
URL: https://adservice.google.com/ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:809::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

05978957c6c8b028f2785dc77271c286bfac76e30b7bcd7e835c2927fbe897cf

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

:method: GET
:authority: adservice.google.de
:scheme: https
:path: /ddm/fls/i/dc_pre=CMzu_c6cg-8CFWGh7QodilYMMQ;src=8017703;type=conve0;cat=submi0;ord=6089953641338;gtm=2od2h0;auiddc=614658152.1614193830;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: cross-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
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Response headers

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timing-allow-origin: *
cross-origin-resource-policy: cross-origin
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expires: Wed, 24 Feb 2021 19:10:30 GMT
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GET
H/1.1 200
OK img
pixel.mathtag.com/misc/ 43 B
479 B 98ms
98ms Image
image/gif 184.30.20.207
AKAMAI-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://pixel.mathtag.com/misc/img?mm_bnc&bcdv=0
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Wed, 24 Feb 2021 19:10:30 GMT
Server: MT3 3518 2f03077 master cdg-pixel-x1
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POST
H2 204 track
s.getsmartcontent.com/ 0
1 KB 144ms
144ms Other
text/plain 34.202.225.38
AMAZON-AES

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Full URL

https://s.getsmartcontent.com/track?_=1614193830944&rv=9dbe068f-9f1b-4802-a5a2-9943e3d2f62b&w=WNBZ2TH0&i=a37a36e8bf63ee266364f25083172d9aa5669e5c&loc=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-6778704316169244501%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-8970210&t=i&g=1614193830.6509859&s=a37a36e8bf63ee266364f25083172d9aa5669e5c.1614193830&c=MTc0MS4xNzQ5NS4wLjE2ODY5My4w&e=&st=1&

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Protocol

Security

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Server

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Software

Resource Hash

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Security Headers

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Request headers

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Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
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x-content-type-options: nosniff, nosniff
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age: 446436
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POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
58 B 14ms
13ms Other
image/gif 2a00:1450:4001:827::200e
GOOGLE

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Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Security Headers

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Content-Type: text/plain;charset=UTF-8

Response headers

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x-content-type-options: nosniff
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content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 i Show response
scout.salesloft.com/ 48 B
508 B 125ms
123ms XHR
application/json 52.201.82.152
AMAZON-AES

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Full URL

https://scout.salesloft.com/i

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.201.82.152 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:31 GMT
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
access-control-allow-methods: GET
content-type: application/json; charset=utf-8
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access-control-expose-headers
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GET
H2 200 1.cache.js Show response
consent-pref.trustarc.com/defaultpreferencemanager/deferredjs/3021DA1E21B84A44BE993AEFC9AFCD7F/ Frame 58F7 33 KB
12 KB 78ms
78ms XHR
application/javascript 143.204.90.36
AMAZON-02

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Show headers Download Go to

Full URL: https://consent-pref.trustarc.com/defaultpreferencemanager/deferredjs/3021DA1E21B84A44BE993AEFC9AFCD7F/1.cache.js
Requested by: Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html
Protocol: H2
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:31 GMT
content-encoding: gzip
last-modified: Wed, 10 Feb 2021 12:06:42 GMT
server: nginx
x-amz-cf-pop: FRA50-C1
etag: W/"33744-1612958802000"
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: application/javascript; charset=UTF-8
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cache-control: max-age=315360000
x-amz-cf-id: JegUFDNPNUVS94b1ZJZG_3hjK9kTPF5xth0ykVjGcHZCNSFWgP4_gw==
expires: Thu, 31 Dec 2037 23:55:55 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
81 B 14ms
13ms Other
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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Request headers

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Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:31 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
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content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
58 B 14ms
13ms Other
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
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Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:31 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
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content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 cookie_iframe.html Show response
prefmgr-cookie.truste-svc.net/cookie_js/ Frame 15B1 5 KB
2 KB 383ms
120ms Document
text/html 3.232.192.25
AMAZON-AES

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Full URL: https://prefmgr-cookie.truste-svc.net/cookie_js/cookie_iframe.html?parent=https://consent-pref.trustarc.com/?type=pegasystemslider_v2&site=pegasystems.com&action=notice&country=dk&locale=en&behavior=expressed&gtm=1&layout=default_eu&irm=undefined&from=https://consent.trustarc.com/
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Response headers

date: Wed, 24 Feb 2021 19:10:31 GMT
content-type: text/html; charset=UTF-8
server: nginx
vary: Accept-Encoding
etag: W/"5014-1597208285000"
last-modified: Wed, 12 Aug 2020 04:58:05 GMT
content-encoding: gzip

POST
H2 200 truste Show response
consent-pref.trustarc.com/defaultpreferencemanager/ Frame 58F7 820 B
693 B 209ms
208ms XHR
application/json 143.204.90.36
AMAZON-02

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Full URL

https://consent-pref.trustarc.com/defaultpreferencemanager/truste

Requested by

Host: consent-pref.trustarc.com
URL: https://consent-pref.trustarc.com/defaultpreferencemanager/3021DA1E21B84A44BE993AEFC9AFCD7F.cache.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

143.204.90.36 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-143-204-90-36.fra50.r.cloudfront.net

Software

nginx /

Resource Hash

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Security Headers

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Request headers

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date: Wed, 24 Feb 2021 19:10:31 GMT
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AMAZON-02

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https://consent-pref.trustarc.com/defaultpreferencemanager/truste

Requested by

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Security

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Software

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Request headers

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Response headers

date: Wed, 24 Feb 2021 19:10:31 GMT
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x-cache: Miss from cloudfront
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AMAZON-02

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Full URL: https://consent-pref.trustarc.com/defaultpreferencemanager/deferredjs/3021DA1E21B84A44BE993AEFC9AFCD7F/2.cache.js
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Response headers

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AMAZON-02

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Full URL

https://consent-pref.trustarc.com/images/trustarc-logo-small.png

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Protocol

Security

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Server

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Response headers

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GET
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71ms Document
text/html 13.224.195.55
AMAZON-02

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Full URL

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GET
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1 KB 72ms
72ms Document
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AMAZON-02

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Full URL

https://js.driftt.com/core/chat

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Response headers

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33ms Script
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Full URL: https://js-agent.newrelic.com/nr-spa-1198.min.js
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Request headers

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Response headers

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GET
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29ms Script
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MICROSOFT-CORP-MS...

General

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Full URL: https://bat.bing.com/bat.js
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Response headers

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GET
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s.yimg.com/wi/ 15 KB
6 KB 20ms
7ms Script
application/javascript 2a00:1288:80:800::7001
YAHOO-DEB

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https://s.yimg.com/wi/ytc.js

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1288:80:800::7001 , United Kingdom, ASN203220 (YAHOO-DEB, GB),

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GET
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3 KB 47ms
44ms Script
application/javascript 13.224.195.55
AMAZON-02

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https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core?embedId=6arzmvehrmci&forceShow=false&skipCampaigns=false&sessionId=b082c9e5-671c-4249-ad48-cf4f82870ba6&sessionStarted=1614193831&campaignRefreshToken=eaa11bf5-10ff-4be3-87b8-82962d471b1c&pageLoadStartTime=1614193828128

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37ms Script
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Security

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URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Protocol

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35ms Script
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URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

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https://js.driftt.com/core/assets/css/25.02e62d23.chunk.css

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Protocol

Security

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Host: js.driftt.com
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Protocol

Security

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AMAZON-02

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Full URL: https://consent.trustarc.com/get?name=pega-logo-2.png
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https://js.driftt.com/core/assets/js/0.45eb4005.chunk.js

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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

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Security

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https://js.driftt.com/core/assets/css/31.e776e5b0.chunk.css

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Security

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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Protocol

Security

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Host: js.driftt.com
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https://js.driftt.com/core/assets/css/24.07aa08a5.chunk.css

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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

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https://js.driftt.com/core/assets/js/24.d1e2ba0d.chunk.js

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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

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GET
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js.driftt.com/core/assets/css/ Frame 42ED 10 KB
2 KB 55ms
54ms Stylesheet
text/css 13.224.195.55
AMAZON-02

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https://js.driftt.com/core/assets/css/27.51e30a41.chunk.css

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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.195.55 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Sat, 13 Feb 2021 05:27:35 GMT
content-encoding: gzip
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x-cache: Hit from cloudfront
strict-transport-security: max-age=31536000; includeSubDomains
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GET
H2 200 27.6fac9a8b.chunk.js Show response
js.driftt.com/core/assets/js/ Frame 42ED 16 KB
7 KB 45ms
45ms Script
application/javascript 13.224.195.55
AMAZON-02

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https://js.driftt.com/core/assets/js/27.6fac9a8b.chunk.js

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Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.195.55 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-224-195-55.fra2.r.cloudfront.net

Software

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 14:26:30 GMT
content-encoding: gzip
age: 17041
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
strict-transport-security: max-age=31536000; includeSubDomains
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OPTIONS
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0 515ms
124ms Other
text/plain 54.147.21.139
AMAZON-AES

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Full URL

https://metrics.api.drift.com/monitoring/metrics/widget/init/v2

Protocol

HTTP/1.1

Server

54.147.21.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-147-21-139.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: authorization,content-type
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Sec-Fetch-Mode: cors

Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
access-control-allow-origin: *
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server: istio-envoy

GET
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embeds.driftcdn.com/embeds/ Frame 1769 54 KB
12 KB 166ms
81ms XHR
application/json 13.224.195.101
AMAZON-02

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Full URL: https://embeds.driftcdn.com/embeds/6arzmvehrmci.json
Requested by: Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.195.101 , United States, ASN16509 (AMAZON-02, US),
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Request headers

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Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
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POST
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OK v2 Show response
metrics.api.drift.com/monitoring/metrics/widget/init/ Frame 1769 25 B
696 B 131ms
130ms XHR
application/json 54.147.21.139
AMAZON-AES

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Full URL

https://metrics.api.drift.com/monitoring/metrics/widget/init/v2

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.147.21.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

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Authorization
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Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
server: istio-envoy
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GET
H2 200 43.0bd3f7fc.chunk.js Show response
js.driftt.com/core/assets/js/ Frame 1769 17 KB
6 KB 72ms
72ms Script
application/javascript 13.224.195.55
AMAZON-02

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Full URL

https://js.driftt.com/core/assets/js/43.0bd3f7fc.chunk.js

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.195.55 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-224-195-55.fra2.r.cloudfront.net

Software

nginx /

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 08 Feb 2021 00:41:34 GMT
content-encoding: gzip
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strict-transport-security: max-age=31536000; includeSubDomains
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cache-control: max-age=31536000
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POST
H2 200 widget_bootstrap Show response
bootstrap.api.drift.com/ Frame 1769 3 KB
2 KB 551ms
303ms XHR
application/json 18.215.11.20
AMAZON-AES

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Full URL

https://bootstrap.api.drift.com/widget_bootstrap

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.215.11.20 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
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POST
H/1.1 200
OK 1b41216fea Show response
bam-cell.nr-data.net/resources/1/ 0
464 B 654ms
654ms XHR
text/plain 162.247.243.147
CLOUDFLARENET

General

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Full URL: https://bam-cell.nr-data.net/resources/1/1b41216fea?a=66379666&v=1198.fe6ec20&to=ZlMBMBYAXxVYAUYIXV8ZIBEXFV4LFgdcFVtFT00KCwVUSFoDXA5cWFUCCF4TVBVWF0ACVw%3D%3D&rst=5096&ck=1&ref=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&st=1614193827178&at=ShQCRl4aTBs%3D
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URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 162.247.243.147 , United States, ASN13335 (CLOUDFLARENET, US),
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Request headers

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content-type: text/plain

Response headers

Date: Wed, 24 Feb 2021 19:10:32 GMT
CF-Cache-Status: DYNAMIC
Server: cloudflare
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OPTIONS
H2 200 6arzmvehrmci
targeting.api.drift.com/hours/availability/combined/ Frame 0
0 344ms
119ms Other
text/plain 100.24.186.63
AMAZON-AES

General

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Full URL

https://targeting.api.drift.com/hours/availability/combined/6arzmvehrmci

Protocol

Server

100.24.186.63 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-100-24-186-63.compute-1.amazonaws.com

Software

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Method: GET
Access-Control-Request-Headers: authorization
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Sec-Fetch-Mode: cors

Response headers

date: Wed, 24 Feb 2021 19:10:33 GMT
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OPTIONS
H2 200 track
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0 345ms
120ms Other
text/plain 18.205.49.143
AMAZON-AES

General

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Full URL

https://event.api.drift.com/track

Protocol

Server

18.205.49.143 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-18-205-49-143.compute-1.amazonaws.com

Software

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: authorization,content-type
Origin: https://js.driftt.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

date: Wed, 24 Feb 2021 19:10:33 GMT
content-type: text/plain
content-length: 13
access-control-allow-origin: *
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strict-transport-security: max-age=31536000; includeSubDomains
allow: POST,OPTIONS
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GET
H2 200 6arzmvehrmci Show response
targeting.api.drift.com/hours/availability/combined/ Frame 1769 53 B
496 B 135ms
135ms XHR
application/json 100.24.186.63
AMAZON-AES

General

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Full URL

https://targeting.api.drift.com/hours/availability/combined/6arzmvehrmci

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

100.24.186.63 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-100-24-186-63.compute-1.amazonaws.com

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

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Response headers

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requestid: 526a293317026eea
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GET
H2 200 css
fonts.googleapis.com/ Frame 1769 4 KB
1 KB 34ms
15ms Stylesheet
text/css 2a00:1450:4001:82a::200a
GOOGLE

General

Check archive.org

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Full URL

https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/2.71f04a13.chunk.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
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cross-origin-resource-policy: cross-origin
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x-xss-protection: 0
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server: ESF
date: Wed, 24 Feb 2021 19:10:32 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
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POST
H2 200 track Show response
event.api.drift.com/ Frame 1769 1 KB
2 KB 117ms
117ms XHR
application/json 18.205.49.143
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://event.api.drift.com/track

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js

Protocol

Security

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Server

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Reverse DNS

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Software

Resource Hash

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Security Headers

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Response headers

date: Wed, 24 Feb 2021 19:10:33 GMT
requestid: abd15a0104c439d1
access-control-max-age: 1209600
access-control-allow-methods: GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
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GET
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www.pega.com/sites/default/files/styles/480/public/media/images/2021-02/ 8 KB
9 KB 37ms
36ms Image
image/webp 151.101.14.133
FASTLY

General

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Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2021-02/pwi-2021-prevcard.jpg?itok=i_bzqe9i

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-image-bundle-1c2e6877d449563a8821.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
x-content-type-options: nosniff
age: 593477
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=17945 idim=480x270 ifmt=jpeg ofsz=8346 odim=480x270 ofmt=webp
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backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
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GET
H2 200 crisis-card-thumb.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2020-04/ 15 KB
15 KB 38ms
37ms Image
image/webp 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2020-04/crisis-card-thumb.jpg?itok=nIJlj2nZ

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
x-content-type-options: nosniff
age: 1208389
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=23653 idim=480x270 ifmt=jpeg ofsz=15094 odim=480x270 ofmt=webp
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GET
H2 200 cba-prevcard-menu.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2020-01/ 12 KB
12 KB 39ms
38ms Image
image/webp 151.101.14.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2020-01/cba-prevcard-menu.jpg?itok=rsKmji55

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.14.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Wed, 24 Feb 2021 19:10:32 GMT
x-content-type-options: nosniff
age: 550492
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expires: Thu, 18 Feb 2021 10:15:38 GMT

GET
H2 200 43.0bd3f7fc.chunk.js Show response
js.driftt.com/core/assets/js/ Frame 42ED 17 KB
6 KB 65ms
65ms Script
application/javascript 13.224.195.55
AMAZON-02

General

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Show headers Download Go to

Full URL

https://js.driftt.com/core/assets/js/43.0bd3f7fc.chunk.js

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/runtime~main.e80c9a94.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Software

nginx /

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 08 Feb 2021 00:41:34 GMT
content-encoding: gzip
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x-amz-server-side-encryption: AES256
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GET
H3-Q050 200 css
fonts.googleapis.com/ Frame 42ED 4 KB
1 KB 42ms
28ms Stylesheet
text/css 2a00:1450:4001:82a::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/2.71f04a13.chunk.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

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2a00:1450:4001:82a::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

Referer: https://js.driftt.com/core/chat
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
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x-xss-protection: 0
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server: ESF
date: Wed, 24 Feb 2021 19:10:32 GMT
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link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 24 Feb 2021 19:10:32 GMT

GET
H2 200 mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
fonts.gstatic.com/s/opensans/v18/ Frame 42ED 9 KB
9 KB 25ms
6ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v18/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 23 Feb 2021 20:46:55 GMT
x-content-type-options: nosniff
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server: sffe
age: 80617
content-type: font/woff2
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content-length: 9132
x-xss-protection: 0
expires: Wed, 23 Feb 2022 20:46:55 GMT

GET
H2 200 mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2
fonts.gstatic.com/s/opensans/v18/ Frame 42ED 9 KB
9 KB 26ms
7ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

General

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Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensans/v18/mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open%20Sans|Open%20Sans:bold&display=swap

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Security Headers

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Request headers

Origin: https://js.driftt.com
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Thu, 18 Feb 2021 19:41:26 GMT
x-content-type-options: nosniff
last-modified: Tue, 15 Sep 2020 18:10:27 GMT
server: sffe
age: 516546
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content-length: 9080
x-xss-protection: 0
expires: Fri, 18 Feb 2022 19:41:26 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
81 B 14ms
14ms Other
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

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Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Wed, 24 Feb 2021 19:10:33 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H/1.1 200
OK bulk Show response
metrics.api.drift.com/monitoring/metrics/event2/ Frame 1769 25 B
697 B 142ms
142ms XHR
application/json 54.147.21.139
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://metrics.api.drift.com/monitoring/metrics/event2/bulk

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.147.21.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-147-21-139.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

f8c91e009d219173c41b4c0b6e43ad28081f7580df6cb99a76aa0a476390ca47

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Referer: https://js.driftt.com/core?embedId=6arzmvehrmci&forceShow=false&skipCampaigns=false&sessionId=b082c9e5-671c-4249-ad48-cf4f82870ba6&sessionStarted=1614193831&campaignRefreshToken=eaa11bf5-10ff-4be3-87b8-82962d471b1c&pageLoadStartTime=1614193828128
Authorization: Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzUxMiJ9.eyJzdWIiOiI4NzM0NDAxMTIxIiwiY2xpZW50SWQiOiJmNnp1aXpkeWh4cm03ciIsInVzZXJJZFR5cGUiOiJMRUFEIiwic2NvcGUiOiJsZWFkIiwiaXNzIjoiMTE1MjA4NCIsImV4cCI6MTY0NTcyOTgzMiwiaWF0IjoxNjE0MTkzODMyfQ.73r74kUswtIv5UNDdU80qy3p81kNA9flereJs16xyP5EnvZ5IcicgJDOHtbQyQbbTTHEVkq56I23lG7Pi7EqCA
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: application/json

Response headers

date: Wed, 24 Feb 2021 19:10:34 GMT
server: istio-envoy
requestid: be4552c3af1bc613
vary: Accept-Encoding
access-control-allow-methods: GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type: application/json;charset=utf-8
access-control-allow-origin: *
access-control-max-age: 1209600
access-control-allow-credentials: true
x-envoy-upstream-service-time: 15
strict-transport-security: max-age=31536000; includeSubDomains
access-control-allow-headers: origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length: 25
access-control-expose-headers: X-Results-Total-Count,X-Page-Info

OPTIONS
H/1.1 200
OK bulk
metrics.api.drift.com/monitoring/metrics/event2/ Frame 0
0 135ms
134ms Other
text/plain 54.147.21.139
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://metrics.api.drift.com/monitoring/metrics/event2/bulk

Protocol

HTTP/1.1

Server

54.147.21.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-147-21-139.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: authorization,content-type
Origin: https://js.driftt.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

date: Wed, 24 Feb 2021 19:10:34 GMT
access-control-allow-origin: *
access-control-allow-headers: origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials: true
access-control-expose-headers: X-Results-Total-Count,X-Page-Info
access-control-allow-methods: GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age: 1209600
strict-transport-security: max-age=31536000; includeSubDomains
content-type: text/plain
allow: POST,OPTIONS
requestid: drift35c6a61470fa671ef1b16ef76fb
content-length: 13
x-envoy-upstream-service-time: 0
server: istio-envoy

POST
H/1.1 200
OK 1b41216fea Show response
bam-cell.nr-data.net/events/1/ 24 B
488 B 866ms
865ms XHR
image/gif 162.247.243.147
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://bam-cell.nr-data.net/events/1/1b41216fea?a=66379666&v=1198.fe6ec20&to=ZlMBMBYAXxVYAUYIXV8ZIBEXFV4LFgdcFVtFT00KCwVUSFoDXA5cWFUCCF4TVBVWF0ACVw%3D%3D&rst=8360&ck=1&ref=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 162.247.243.147 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-6778704316169244501&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-8970210
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
content-type: text/plain

Response headers

Date: Wed, 24 Feb 2021 19:10:36 GMT
CF-Cache-Status: DYNAMIC
Server: cloudflare
Expect-CT: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary: Accept-Encoding
Content-Type: image/gif
Access-Control-Allow-Origin: https://www.pega.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
CF-Ray: 626b7cd03849d885-CPH
Content-Length: 24
cf-request-id: 08770c561f0000d885a03dd000000001

POST
H/1.1 200
OK bulk Show response
metrics.api.drift.com/monitoring/metrics/add/ Frame 1769 25 B
696 B 124ms
123ms XHR
application/json 54.147.21.139
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://metrics.api.drift.com/monitoring/metrics/add/bulk

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/core/assets/js/38.feef3c6b.chunk.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.147.21.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-147-21-139.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

f8c91e009d219173c41b4c0b6e43ad28081f7580df6cb99a76aa0a476390ca47

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: application/json, text/plain, */*
Referer: https://js.driftt.com/core?embedId=6arzmvehrmci&forceShow=false&skipCampaigns=false&sessionId=b082c9e5-671c-4249-ad48-cf4f82870ba6&sessionStarted=1614193831&campaignRefreshToken=eaa11bf5-10ff-4be3-87b8-82962d471b1c&pageLoadStartTime=1614193828128
Authorization: Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzUxMiJ9.eyJzdWIiOiI4NzM0NDAxMTIxIiwiY2xpZW50SWQiOiJmNnp1aXpkeWh4cm03ciIsInVzZXJJZFR5cGUiOiJMRUFEIiwic2NvcGUiOiJsZWFkIiwiaXNzIjoiMTE1MjA4NCIsImV4cCI6MTY0NTcyOTgzMiwiaWF0IjoxNjE0MTkzODMyfQ.73r74kUswtIv5UNDdU80qy3p81kNA9flereJs16xyP5EnvZ5IcicgJDOHtbQyQbbTTHEVkq56I23lG7Pi7EqCA
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: application/json

Response headers

date: Wed, 24 Feb 2021 19:10:37 GMT
server: istio-envoy
requestid: b298826221f5ebcd
vary: Accept-Encoding
access-control-allow-methods: GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
content-type: application/json;charset=utf-8
access-control-allow-origin: *
access-control-max-age: 1209600
access-control-allow-credentials: true
x-envoy-upstream-service-time: 1
strict-transport-security: max-age=31536000; includeSubDomains
access-control-allow-headers: origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
content-length: 25
access-control-expose-headers: X-Results-Total-Count,X-Page-Info

OPTIONS
H/1.1 200
OK bulk
metrics.api.drift.com/monitoring/metrics/add/ Frame 0
0 119ms
119ms Other
text/plain 54.147.21.139
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://metrics.api.drift.com/monitoring/metrics/add/bulk

Protocol

HTTP/1.1

Server

54.147.21.139 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-147-21-139.compute-1.amazonaws.com

Software

istio-envoy /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: authorization,content-type
Origin: https://js.driftt.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

date: Wed, 24 Feb 2021 19:10:37 GMT
access-control-allow-origin: *
access-control-allow-headers: origin, content-type, accept, authorization, auth-token, uber-trace-id, x-amzn-oidc-data, x-version
access-control-allow-credentials: true
access-control-expose-headers: X-Results-Total-Count,X-Page-Info
access-control-allow-methods: GET, POST, PUT, DELETE, OPTIONS, HEAD, PATCH
access-control-max-age: 1209600
strict-transport-security: max-age=31536000; includeSubDomains
content-type: text/plain
allow: POST,OPTIONS
requestid: drift643caf849bba01e90788944b140
content-length: 13
x-envoy-upstream-service-time: 1
server: istio-envoy

Verdicts & Comments Add Verdict or Comment

114 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

13 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
prefmgr-cookie.truste-svc.net/	1970-01-19 16:23:13	Name: cookie_3rdparty Value: enabled
www.pega.com/	1970-01-19 16:23:15	Name: drift_campaign_refresh Value: eaa11bf5-10ff-4be3-87b8-82962d471b1c
www.pega.com/	1970-01-21 12:11:13	Name: sliguid Value: 80b99f31-1b7a-4fe7-90b5-c983de93178e
.pega.com/	1970-01-19 16:23:13	Name: _gat_UA-369184-1 Value: 1
.pega.com/	1970-01-19 16:24:40	Name: _gid Value: GA1.2.1455984199.1614193831
.pega.com/	1970-01-20 09:54:25	Name: _ga Value: GA1.2.1654476107.1614193830
.doubleclick.net/	1970-01-19 16:23:14	Name: test_cookie Value: CheckForPermission
.pega.com/	1970-01-20 01:08:53	Name: PEGA_VISITOR Value: 85dc556b-9b89-4f0c-a9df-14790817b9da
www.pega.com/	1970-01-19 16:33:18	Name: slireg Value: https://scout.us2.salesloft.com
.pega.com/	1970-01-19 16:24:20	Name: gautmp_cid Value: 1654476107.1614193830
www.pega.com/	1970-01-20 09:54:25	Name: gsci Value: a37a36e8bf63ee266364f25083172d9aa5669e5c
www.pega.com/	1970-01-21 12:11:13	Name: slirequested Value: true
.pega.com/	1970-01-19 18:32:49	Name: _fbp Value: fb.1.1614193830824.871851048

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	warning	URL: https://players.brightcove.net/1900410236/4fVA8Ojzs_default/index.min.js(Line 1) Message: VIDEOJS: WARN: TypeError: Cannot read property 'getItem' of null
console-api	log	URL: https://cdn.getsmartcontent.com/WNBZ2TH0.js(Line 1) Message: Limited view campaigns disabled due to browser settings: TypeError: Cannot read property 'getItem' of null

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

8017703.fls.doubleclick.net
adservice.google.com
adservice.google.de
api.company-target.com
api3849.d41.co
bam-cell.nr-data.net
bat.bing.com
bcbolt446c5271-a.akamaihd.net
bootstrap.api.drift.com
c212.net
cdn-0.d41.co
cdn.c212.net
cdn.getsmartcontent.com
cf-images.us-east-1.prod.boltdns.net
connect.facebook.net
consent-pref.trustarc.com
consent-st.trustarc.com
consent.trustarc.com
consent.truste.com
edge.api.brightcove.com
email.em.pega.com
embeds.driftcdn.com
event.api.drift.com
fonts.googleapis.com
fonts.gstatic.com
id.rlcdn.com
js-agent.newrelic.com
js.driftt.com
js.idio.co
lmms.pega.com
manifest.prod.boltdns.net
match.prod.bidr.io
metrics.api.drift.com
metrics.brightcove.com
pixel.mathtag.com
players.brightcove.net
prefmgr-cookie.truste-svc.net
px.ads.linkedin.com
s.getsmartcontent.com
s.yimg.com
scout-cdn.salesloft.com
scout.salesloft.com
scripts.demandbase.com
segments.company-target.com
snap.licdn.com
stats.g.doubleclick.net
targeting.api.drift.com
vjs.zencdn.net
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
www.pega.com
100.24.186.63
13.224.195.101
13.224.195.13
13.224.195.55
13.224.198.208
13.225.80.86
13.32.25.48
13.35.254.56
143.204.90.36
143.204.90.62
143.204.90.72
151.101.14.110
151.101.14.133
151.139.237.219
162.247.243.147
18.205.49.143
18.215.11.20
184.30.20.207
184.30.21.32
198.22.153.103
2.16.186.40
216.58.212.166
23.111.9.64
2600:9000:206f:ba00:16:cfb1:a0c0:93a1
2620:119:50e3:101::6cae:b45
2620:1ec:21::14
2620:1ec:c11::200
2a00:1288:80:800::7001
2a00:1450:4001:801::2002
2a00:1450:4001:809::2002
2a00:1450:4001:810::2003
2a00:1450:4001:813::2004
2a00:1450:4001:827::2008
2a00:1450:4001:827::200e
2a00:1450:4001:82a::2003
2a00:1450:4001:82a::200a
2a00:1450:400c:c00::9c
2a02:26f0:7100:493::25ea
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
2a04:4e42:1b::539
2a04:4e42:3::729
3.232.192.25
34.120.207.148
34.202.225.38
34.226.113.11
35.244.232.184
52.201.82.152
54.147.21.139
54.221.45.149
54.228.192.197
65.9.20.21
65.9.20.7
65.9.58.116
65.9.58.91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www.pega.com Open in urlscan Pro 151.101.14.133 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Page Statistics

237 Requests

96 %HTTPS

35 %IPv6

37 Domains

55 Subdomains

53 IPs

5 Countries

3470 kBTransfer

9168 kBSize

13 Cookies

25 Outgoing links

Page URL History

Redirected requests

237 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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www.pega.com Open in urlscan Pro
151.101.14.133 Public Scan

Screenshot
Live screenshot

Full Image

237
Requests

96 %
HTTPS

35 %
IPv6

37
Domains

55
Subdomains

53
IPs

5
Countries

3470 kB
Transfer

9168 kB
Size

13
Cookies

237 HTTP transactions
1 data transactions