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Submitted URL: https://www.questsys.com/privacy-policy/
Effective URL: https://questsys.com/privacy-policy/
Submission: On November 18 via api from US — Scanned from DE
Effective URL: https://questsys.com/privacy-policy/
Submission: On November 18 via api from US — Scanned from DE
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Skip to Content ↵ENTER Skip to Menu ↵ENTER Skip to Footer ↵ENTER This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy. We won't track your information when you visit our site. But in order to comply with your preferences, we'll have to use just one tiny cookie so that you're not asked to make this choice again. Accept Decline Map your cloud requirements and check your readiness for cloud migration with our free worksheet. DOWNLOAD CLOUD MIGRATION CONSIDERATIONS WORKSHEET > Search Generic filters Contact Under Attack? Skip to content Quest Logo Quest Logo * Home * About * * * About Quest * Quest in the Community * Careers * Services * Cybersecurity Services * CyberDefense Suite * Managed Detection and Response * Endpoint Protection * Incident Response * Patch Management * Monitoring and Alerting * Cybersecurity Awareness Training * Security Information and Event Management * Data Protection * Cloud Zero Trust Network Access * Email Security Suite * Distributed Denial of Service (DDoS) Protection * Managed and Cloud Services * Cloud Backup and Recovery * Managed Cloud Infrastructure * Monitoring and Alerting * Edge Compute and Data Center Services * Communication Services * Technical On-Call Support * Umbrella Infrastructure Support * Help Desk Support * Disaster Recovery Services * Disaster Recovery * Business Continuity * Edge Compute and Data Center Services * Professional Services * Application Development * Staff Augmentation * Project Management and Support * Email Migration and Support * Cloud Migration and Support * Technical On-Call Support * Infrastructure Services * Audio Visual * Wireless Design and Implementation * Physical Security * Network Cabling and Wiring * Telecommunications Construction * Products * * * Product Purchase to Support * IT Asset Management Services * Our Vendors * Featured Offerings * Workshops * * * Workshops Overview * Cybersecurity Workshop * Disaster Recovery Workshop * Business Continuity Workshop * * Cloud Migration Workshop * Risk Management Workshop * Infrastructure and Licensing Health Check * Resources * * * Quest Blogs * Customer Stories * Newsroom * Library * * Service and Product Overviews * Cybersecurity Services * Managed and Cloud Services * Disaster Recovery Services Guide * Professional Services * Infrastructure Services * Products * Partners * Schedule a Conversation PRIVACY POLICY Your privacy is important to us. Quest understands that when you visit our website and provide us with personal information, you trust that that we will act responsibly and keep your information secure and confidential. To better protect your privacy, we provide this statement to explain the way your information is collected and used. Topics: * What data do we collect? * How do we collect your data? * How will we use your data? * How do we store your data? * Marketing * What are your data protection rights? * Children’s Information * What are cookies? * How do we use cookies? * What types of cookies do we use? * How to manage your cookies * Privacy policies of other websites * Changes to our privacy policy * How to contact us * How to contact the appropriate authorities WHAT DATA DO WE COLLECT? You can visit Questsys.com without telling us who you are or revealing any personal information. While we do log IP addresses (the Internet address assigned to your computer by your Internet service provider) and track hits and visits to our pages, we do this only to analyze overall user trends; individual users remain anonymous. Tracking user sessions and page views helps us understand how visitors use our site, which areas are most popular, and how long visitors spend there. Quest collects the following data, via contact forms, when submitted by you or other web visitors: * Personal identification information (name, email address, phone number, and company name) HOW DO WE COLLECT YOUR DATA? You directly provide Quest with most of the data we collect. We collect data and process data when you: * Have made an inquiry or complaint to us. * Have made an information request to us. * Wish to attend, or have attended, an event. * Subscribe to our newsletter. * Have applied for a job or secondment with us. * Are representing your organization. Quest may also receive your data indirectly from the following sources: * Consumer websites * Social media websites HOW WILL WE USE YOUR DATA? We will not share your information with any third parties for the purposes of direct marketing. Quest uses email addresses and other personal information submitted through our website to reply to your requests for information about our products, services, and other general information. We will need certain details such as your name, email address, phone number, and company name in order to respond to your inquiries and provide you with more information on those services. On occasion, we may also use your contact information to inform you of Quest’s services or upcoming events. We do not disclose information about individual visits to Questsys.com or other personal information that you may give us to any third parties without your permission. HOW DO WE STORE YOUR DATA? Quest securely stores your data in hybrid on-premises and cloud storage. MARKETING Quest will occasionally send email communications to interested parties to provide the latest news, alerts, events, and information about products and services of ours that we think you might like, as well as those of our partner companies. You will find instructions on how to unsubscribe from these communications at the bottom of each email. You may also send an email to marketing@questsys.com*protected email* to unsubscribe immediately. WHAT ARE YOUR DATA PROTECTION RIGHTS? Quest would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Quest for copies of your personal data. We may charge you a nominal fee for this service. The right to rectification – You have the right to request that Quest correct any information you believe is inaccurate. You also have the right to request that Quest complete any information you believe is incomplete. The right to erasure – You have the right to request that Quest erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Quest restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Quest’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Quest transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at marketing@questsys.com*protected email*. CHILDREN’S INFORMATION We do not provide services directly to children or proactively collect their personal information; however, we may be given information about children while providing services. The information in the relevant parts of this notice applies to children as well as adults. This privacy notice has been approved for clarity by Plain Language Commission. A person with a reading age of at least 14 should be able to follow its main points. WHAT ARE COOKIES? Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For additional information, visit allaboutcookies.org. HOW DO WE USE COOKIES? Quest uses cookies in a range of ways to improve your experience on our website, including: * Keeping you signed in * Understanding how you use our website WHAT TYPES OF COOKIES DO WE USE? There are a number of different types of cookies; however, our website uses: * Functionality – Quest uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. * Advertising – Quest uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Quest sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. HOW TO MANAGE COOKIES You can set your browser not to accept cookies, and the website allaboutcookies.org explains how to remove cookies from your browser; however, in a few cases, some of our website features may not function as a result browser setting changes. PRIVACY POLICIES OF OTHER WEBSITES Quest’s Privacy Policy only addresses the use and disclosure of information collected via Questsys.com. We do not control and are not responsible for the privacy and data collection practices on other sites we hyperlink to, host, or manage for customers and third parties with which we contract. CHANGES TO OUR PRIVACY POLICY From time to time, we may notify you of updates to this privacy statement by placing a notice on our site. We encourage you to periodically check back and review our privacy guidelines so that you remain informed on how we collect and use information. We realize that you exercise caution when submitting your personal information via the Internet and we are committed to maintaining your privacy and protecting that information. The privacy statement posted on this site was updated on or about April 25, 2019. HOW TO CONTACT US If you have any questions about Quest’s privacy policy or the data we hold, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us: contact@questsys.com*protected email* Call us: 800-326-4220 Write to us: P.O. Box 910, Roseville, CA 95678 HOW TO CONTACT THE APPROPRIATE AUTHORITY Should you wish to report a complaint or if you feel that Quest has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at 0-303-123-1113. logo footer * Questsys social link * Questsys social link * Questsys social link * Questsys social link OUR SERVICES: * Cybersecurity Services * Managed and Cloud Services * Disaster Recovery * Professional Services * Infrastructure Services OURS SERVICES * Cybersecurity Services * Managed and Cloud Services * Disaster Recovery * Professional Services * Infrastructure Services * Products * Partners * Careers * Government * Make a Payment * Legal Information * Products * Partners * Careers * Government * Make a Payment * Legal Information Quest. All Rights Reserved. Quest © 2022. Quest ® and ® are registered trademarks of Quest Media & Supplies, Inc. Other company names or logos appearing herein may be registered trademarks of their respective holders. Read our privacy policy. We use cookies to give you the best experience possible on our website. To find out more, read our privacy policy. Contact Quest Today ˄ Need help mitigating an attack? CONTACT QUEST’S 24/7 INCIDENT RESPONSE TEAM Hotline: 800-443-5605 Email: IR@questsys.com*protected email* We will immediately contact you, assess your situation, and deploy our Incident Response Team. × * Facebook * Twitter * LinkedIn Notifications English Accessibility Adjustments Reset Settings Statement Hide Interface Choose the right accessibility profile for you OFF ON Seizure Safe Profile Clear flashes & reduces color This profile enables epileptic and seizure prone users to browse safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations. OFF ON Vision Impaired Profile Enhances website's visuals This profile adjusts the website, so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others. OFF ON ADHD Friendly Profile More focus & fewer distractions This profile significantly reduces distractions, to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements of the website more easily. OFF ON Cognitive Disability Profile Assists with reading & focusing This profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements of the website more easily. OFF ON Keyboard Navigation (Motor) Use website with the keyboard This profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Note: This profile prompts automatically for keyboard users. OFF ON Blind Users (Screen Reader) Optimize website for screen-readers This profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is installed on the blind user’s computer and smartphone, and websites should ensure compatibility with it. Note: This profile prompts automatically to screen-readers. Content Adjustments Content Scaling Default Readable Font Highlight Titles Highlight Links Text Magnifier Adjust Font Sizing Default Align Center Adjust Line Height Default Align Left Adjust Letter Spacing Default Align Right Color Adjustments Dark Contrast Light Contrast High Contrast High Saturation Adjust Text Colors Cancel Monochrome Adjust Title Colors Cancel Low Saturation Adjust Background Colors Cancel Orientation Adjustments Mute Sounds Hide Images Read Mode Reading Guide Useful Links Select an option Home Header Footer Main Content Stop Animations Reading Mask Highlight Hover Highlight Focus Big Black Cursor Big White Cursor HIDDEN_ADJUSTMENTS Keyboard Navigation Accessible Mode Screen Reader Adjustments Read Mode Web Accessibility By Learn More Choose the Interface Language English Español Deutsch Português Français Italiano עברית 繁體中文 Pусский عربى عربى Nederlands 繁體中文 日本語 Polski Türk Accessibility StatementCompliance status We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments. If you wish to contact the website’s owner please use the website's form Screen-reader and keyboard navigation Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements: 1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website. These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack. 2. Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Disability profiles supported on our website * Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations. * Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others. * Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily. * ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily. * Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it. * Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Additional UI, design, and readability adjustments 1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more. 2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options. 3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions. 4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only. 5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly. 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others. 7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions. Assistive technology and browser compatibility We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users. Notes, comments, and feedback Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form Hide Accessibility Interface? Please note: If you choose to hide the accessibility interface, you won't be able to see it anymore, unless you clear your browsing history and data. Are you sure that you wish to hide the interface? Accept Cancel Continue Processing the data, please give it a few seconds...