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Submitted URL: https://www.questsys.com/privacy-policy/
Effective URL: https://questsys.com/privacy-policy/
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This website stores cookies on your computer. These cookies are used to improve
your website experience and provide more personalized services to you, both on
this website and through other media. To find out more about the cookies we use,
see our Privacy Policy.

We won't track your information when you visit our site. But in order to comply
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PRIVACY POLICY

Your privacy is important to us. Quest understands that when you visit our
website and provide us with personal information, you trust that that we will
act responsibly and keep your information secure and confidential. To better
protect your privacy, we provide this statement to explain the way your
information is collected and used.

Topics:

 * What data do we collect?
 * How do we collect your data?
 * How will we use your data?
 * How do we store your data?
 * Marketing
 * What are your data protection rights?
 * Children’s Information
 * What are cookies?
 * How do we use cookies?
 * What types of cookies do we use?
 * How to manage your cookies
 * Privacy policies of other websites
 * Changes to our privacy policy
 * How to contact us
 * How to contact the appropriate authorities

WHAT DATA DO WE COLLECT?

You can visit Questsys.com without telling us who you are or revealing any
personal information. While we do log IP addresses (the Internet address
assigned to your computer by your Internet service provider) and track hits and
visits to our pages, we do this only to analyze overall user trends; individual
users remain anonymous. Tracking user sessions and page views helps us
understand how visitors use our site, which areas are most popular, and how long
visitors spend there.

Quest collects the following data, via contact forms, when submitted by you or
other web visitors:

 * Personal identification information (name, email address, phone number, and
   company name)

HOW DO WE COLLECT YOUR DATA?

You directly provide Quest with most of the data we collect. We collect data and
process data when you:

 * Have made an inquiry or complaint to us.
 * Have made an information request to us.
 * Wish to attend, or have attended, an event.
 * Subscribe to our newsletter.
 * Have applied for a job or secondment with us.
 * Are representing your organization.

Quest may also receive your data indirectly from the following sources:

 * Consumer websites
 * Social media websites

HOW WILL WE USE YOUR DATA?

We will not share your information with any third parties for the purposes of
direct marketing. Quest uses email addresses and other personal information
submitted through our website to reply to your requests for information about
our products, services, and other general information.

We will need certain details such as your name, email address, phone number, and
company name in order to respond to your inquiries and provide you with more
information on those services. On occasion, we may also use your contact
information to inform you of Quest’s services or upcoming events. We do not
disclose information about individual visits to Questsys.com or other personal
information that you may give us to any third parties without your permission.

HOW DO WE STORE YOUR DATA?

Quest securely stores your data in hybrid on-premises and cloud storage.

MARKETING

Quest will occasionally send email communications to interested parties to
provide the latest news, alerts, events, and information about products and
services of ours that we think you might like, as well as those of our partner
companies.

You will find instructions on how to unsubscribe from these communications at
the bottom of each email. You may also send an email to
marketing@questsys.com*protected email* to unsubscribe immediately.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Quest would like to make sure you are fully aware of all your data protection
rights. Every user is entitled to the following:

The right to access – You have the right to request Quest for copies of your
personal data. We may charge you a nominal fee for this service.

The right to rectification – You have the right to request that Quest correct
any information you believe is inaccurate. You also have the right to request
that Quest complete any information you believe is incomplete.

The right to erasure – You have the right to request that Quest erase your
personal data, under certain conditions.

The right to restrict processing – You have the right to request that Quest
restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Quest’s
processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Quest
transfer the data that we have collected to another organization, or directly to
you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to
exercise any of these rights, please contact us at
marketing@questsys.com*protected email*.

CHILDREN’S INFORMATION

We do not provide services directly to children or proactively collect their
personal information; however, we may be given information about children while
providing services. The information in the relevant parts of this notice applies
to children as well as adults.

This privacy notice has been approved for clarity by Plain Language Commission.
A person with a reading age of at least 14 should be able to follow its main
points.

WHAT ARE COOKIES?

Cookies are text files placed on your computer to collect standard Internet log
information and visitor behavior information. When you visit our websites, we
may collect information from you automatically through cookies or similar
technology.

For additional information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

Quest uses cookies in a range of ways to improve your experience on our website,
including:

 * Keeping you signed in
 * Understanding how you use our website

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies; however, our website uses:

 * Functionality – Quest uses these cookies so that we recognize you on our
   website and remember your previously selected preferences. These could
   include what language you prefer and location you are in. A mix of
   first-party and third-party cookies are used.
 * Advertising – Quest uses these cookies to collect information about your
   visit to our website, the content you viewed, the links you followed, and
   information about your browser, device, and your IP address. Quest sometimes
   shares some limited aspects of this data with third parties for advertising
   purposes. We may also share online data collected through cookies with our
   advertising partners. This means that when you visit another website, you may
   be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the website
allaboutcookies.org explains how to remove cookies from your browser; however,
in a few cases, some of our website features may not function as a result
browser setting changes.

PRIVACY POLICIES OF OTHER WEBSITES

Quest’s Privacy Policy only addresses the use and disclosure of information
collected via Questsys.com. We do not control and are not responsible for the
privacy and data collection practices on other sites we hyperlink to, host, or
manage for customers and third parties with which we contract.

CHANGES TO OUR PRIVACY POLICY

From time to time, we may notify you of updates to this privacy statement by
placing a notice on our site. We encourage you to periodically check back and
review our privacy guidelines so that you remain informed on how we collect and
use information. We realize that you exercise caution when submitting your
personal information via the Internet and we are committed to maintaining your
privacy and protecting that information.

The privacy statement posted on this site was updated on or about April 25,
2019.

HOW TO CONTACT US

If you have any questions about Quest’s privacy policy or the data we hold, or
you would like to exercise one of your data protection rights, please do not
hesitate to contact us.

Email us: contact@questsys.com*protected email*

Call us: 800-326-4220

Write to us: P.O. Box 910, Roseville, CA 95678

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that Quest has not
addressed your concern in a satisfactory manner, you may contact the Information
Commissioner’s Office at 0-303-123-1113.



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Quest. All Rights Reserved. Quest © 2022. Quest ® and ® are registered
trademarks of Quest Media & Supplies, Inc.
Other company names or logos appearing herein may be registered trademarks of
their respective holders.

Read our privacy policy.

We use cookies to give you the best experience possible on our website. To find
out more, read our privacy policy.
Contact Quest Today  ˄


Need help mitigating an attack?

CONTACT QUEST’S 24/7 INCIDENT RESPONSE TEAM

Hotline: 800-443-5605 Email: IR@questsys.com*protected email*

We will immediately contact you, assess your situation, and deploy our Incident
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Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
Dark Contrast
Light Contrast
High Contrast
High Saturation
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Monochrome
Adjust Title Colors
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Low Saturation
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Orientation Adjustments
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Screen Reader Adjustments
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Español
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Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

Hide Accessibility Interface? Please note: If you choose to hide the
accessibility interface, you won't be able to see it anymore, unless you clear
your browsing history and data. Are you sure that you wish to hide the
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