urlscan.io logo urlscan.io
SecurityTrails logo

support.microsoft.com Open in urlscan Pro
23.55.204.110  Public Scan

Back to summary
Submitted URL: https://etrgjnrethdkjnjekfv.firebaseapp.com/
Effective URL: https://support.microsoft.com/en-us/office/why-can-t-i-open-my-excel-file-2daa6bd6-8db5-4521-9f37-7e23b3e4bdab
Submission: On August 13 via api from LU — Scanned from CA

Form analysis 3 forms found in the DOM

Name: searchForm — GET /en-us/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c2m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" style="overflow-x: visible;"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
      <li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
    </ul>
  </div>
</form>

GET /search/results

<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
  <div class="supHomeAndLandingPageSearchBoxContainer">
    <input id="supHomeAndLandingPageSearchBox" class="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?" aria-label="How can we help you?">
    <input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false">
    <button class="supHomeAndLandingPageSearchButton" id="searchsubmit" type="submit" title="Search" data-bi-mto="" aria-label="Search">
      <span class="supHomeAndLandingPageSearchIcon"></span>
    </button>
  </div>
</form>

Name: smartFeedbackForm — javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
    <div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
      </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <div id="articleExperience_helpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
              <span class="experienceOptionLabels">Too technical</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
    </fieldset>
    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
      <label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
      <textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
    </div>
    <div id="extendedFeedbackFormSubmit" class="feedbackButtons">
      <button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
    </div>
    <div id="privacyStatement">
      <span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
      <a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
    </div>
  </div>
</form>

Text Content

Skip to main content
Microsoft
Support
Support
Support
 * Home
 * Microsoft 365
 * Office
 * Products
    * Microsoft 365
    * Outlook
    * Microsoft Teams
    * OneDrive
    * OneNote
    * Windows
    * Microsoft Edge
    * more ...

 * Devices
    * Surface
    * PC Accessories
    * Mobile
    * Xbox
    * PC Gaming
    * HoloLens
    * Hardware warranties

 * Account & billing
    * Account
    * Microsoft Store & billing

 * Resources
    * Install Microsoft 365
    * Community forums
    * Microsoft 365 Admins
    * Small Business Portal
    * Developer
    * Education
    * Report a support scam

 * More
 * Buy Microsoft 365

 * All Microsoft
   
   
    * GLOBAL
      
      * Microsoft 365
      * Teams
      * Copilot
      * Windows
      * Surface
      * Xbox
      * Deals
      * Small Business
      * Support
    * Software Software
      * Windows Apps
      * AI
      * Outlook
      * OneDrive
      * Microsoft Teams
      * OneNote
      * Microsoft Edge
      * Skype
    * PCs & Devices PCs & Devices
      * Computers
      * Shop Xbox
      * Accessories
      * VR & mixed reality
      * Certified Refurbished
      * Trade-in for cash
    * Entertainment Entertainment
      * Xbox Game Pass Ultimate
      * PC Game Pass
      * Xbox games
      * PC and Windows games
      * Movies & TV
    * Business Business
      * Microsoft Cloud
      * Microsoft Security
      * Dynamics 365
      * Microsoft 365 for business
      * Microsoft Power Platform
      * Windows 365
      * Microsoft Industry
      * Small Business
    * Developer & IT Developer & IT
      * Azure
      * Developer Center
      * Documentation
      * Microsoft Learn
      * Microsoft Tech Community
      * Azure Marketplace
      * AppSource
      * Visual Studio
    * Other Other
      * Microsoft Rewards
      * Free downloads & security
      * Education
      * Gift cards
      * Licensing
      * Unlocked stories
    * View Sitemap


Search Search for help
 * No results

Cancel
Sign in to your account
Sign in

Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


WHY CAN'T I OPEN MY EXCEL FILE?

Excel for iPad Excel for iPhone Excel for Android tablets Excel for Android
phones Excel Mobile More...Less


EFFORTLESSLY HIGHLIGHT, FILTER, AND SORT DATA WITH COPILOT IN EXCEL

Start free trial


Having trouble opening a file? It’s probably because it's been saved in a file
format that this version of Excel doesn’t support. Check the table to see if
that’s the case.

AndroidiOSWindows Mobile

File type

Open and edit

Open as read-only

Excel workbooks (.xlsx)

Yes

Yes

Excel workbooks (.xls)

No

Yes

Excel templates (.xltx)

No

No

Non-XML binary workbooks (.xlsb)

Yes

Yes

Comma-delimited (.csv)

No

Yes

Macro-enabled workbooks (.xlsm)

Yes

VBA functions won't run.

Yes

OpenDocument spreadsheet (.ods)

No

Yes

Excel templates (.xlt)

No

Yes

Macro-enabled templates (.xltm)

No

No

Macro-enabled add-ins (.xla and .xlam)

No

No

Extensible markup language (.xml)

No

No

Data interchange format (.dif)

No

No

Hypertext markup language (.htm, .html)

No

No

Web pages (.mht)

No

No

Printable files (.prn)

No

No

Symbolic link files (.slk and .sylk)

No

No

Plain text file (.txt)

No

No

Binary interchange file formats (Biff2, Biff3, Biff 4, Biff 5)

No

No

File type

Open and edit

Open as Read-Only

Excel workbooks (.xlsx)

Yes

Yes

Excel workbooks (.xls)

No

Yes

Excel templates (.xltx)

No

Yes

Non-XML binary workbooks (.xlsb)

No

Yes

Comma-delimited (.csv)

No

Yes

Macro-enabled workbooks (.xlsm)

Yes

VBA functions won't run.

Yes

OpenDocument spreadsheet (.ods)

No

Yes

Excel templates (.xlt)

No

Yes

Macro-enabled templates (.xltm)

No

No

Macro-enabled add-ins (.xla and .xlam)

No

No

Extensible markup language (.xml)

No

No

Data interchange format (.dif)

No

No

Hypertext markup language (.htm, .html)

No

No

Web pages (.mht)

No

No

Printable files (.prn)

No

No

Symbolic link files (.slk and .sylk)

No

No

Plain text file (.txt)

No

No

Binary interchange file formats (Biff2, Biff3, Biff 4, Biff 5)

No

No

File type

Open and edit

Open as read-only

Excel workbooks (.xlsx)

Yes

Yes

Excel workbooks (.xls)

No

Yes

Non-XML binary workbooks (.xlsb)

No

Yes

Comma-delimited (.csv)

No

Yes

Macro-enabled workbooks (.xlsm)

Yes

VBA functions won't run.

Yes

OpenDocument spreadsheet (.ods)

No

Yes

Excel templates (.xlt)

No

Yes

Macro-enabled templates (.xltm)

No

No

Macro-enabled add-ins (.xla and .xlam)

No

No

Extensible markup language (.xml)

No

No

Data interchange format (.dif)

No

No

Hypertext markup language (.htm, .html)

No

No

Web pages (.mht)

No

No

Printable files (.prn)

No

No

Symbolic link files (.slk and .sylk)

No

No

Plain text file (.txt)

No

No

Binary interchange file formats (Biff2, Biff3, Biff 4, Biff 5)

No

No




NEED MORE HELP?




WANT MORE OPTIONS?

Discover Community Contact Us

Explore subscription benefits, browse training courses, learn how to secure your
device, and more.

Microsoft 365 subscription benefits

Microsoft 365 training

Microsoft security

Accessibility center

Communities help you ask and answer questions, give feedback, and hear from
experts with rich knowledge.

Ask the Microsoft Community

Microsoft Tech Community

Windows Insiders

Microsoft 365 Insiders

Find solutions to common problems or get help from a support agent.

Online support












WAS THIS INFORMATION HELPFUL?

Yes No
Thank you! Any more feedback for Microsoft? Can you help us improve? (Send
feedback to Microsoft so we can help.)
What affected your experience?
Resolved my issue
Clear instructions
Easy to follow
No jargon
Pictures helped
Other
Didn't match my screen
Incorrect instructions
Too technical
Not enough information
Not enough pictures
Other
Any additional feedback? (Optional)
Submit feedback
By pressing submit, your feedback will be used to improve Microsoft products and
services. Privacy Statement.


THANK YOU FOR YOUR FEEDBACK!

×
What's new
 * Surface Pro
 * Surface Laptop
 * Surface Laptop Studio 2
 * Surface Laptop Go 3
 * Microsoft Copilot
 * AI in Windows
 * Explore Microsoft products
 * Windows 11 apps

Microsoft Store
 * Account profile
 * Download Center
 * Microsoft Store support
 * Returns
 * Order tracking
 * Certified Refurbished
 * Microsoft Store Promise
 * Flexible Payments

Education
 * Microsoft in education
 * Devices for education
 * Microsoft Teams for Education
 * Microsoft 365 Education
 * How to buy for your school
 * Educator training and development
 * Deals for students and parents
 * Azure for students

Business
 * Microsoft Cloud
 * Microsoft Security
 * Dynamics 365
 * Microsoft 365
 * Microsoft Power Platform
 * Microsoft Teams
 * Copilot for Microsoft 365
 * Small Business

Developer & IT
 * Azure
 * Developer Center
 * Documentation
 * Microsoft Learn
 * Microsoft Tech Community
 * Azure Marketplace
 * AppSource
 * Visual Studio

Company
 * Careers
 * About Microsoft
 * Company news
 * Privacy at Microsoft
 * Investors
 * Diversity and inclusion
 * Accessibility
 * Sustainability

English (United States) Your Privacy Choices Opt-Out Icon Your Privacy Choices
Your Privacy Choices Opt-Out Icon Your Privacy Choices Consumer Health Privacy
 * Sitemap
 * Contact Microsoft
 * Privacy
 * Manage cookies
 * Terms of use
 * Trademarks
 * Safety & eco
 * Recycling
 * About our ads
 * © Microsoft 2024